asked May 29, 2015 at 8:11am
Hp HP CopyJet Color

HP Color Laserjet CP4525 - Toner scratching off

I print labels on a HP Color Laserjet CP4525 printer. Recently, I've noticed that the toner is scratching off the label paper. I've changed the setting to plain paper and the toner stopped scratching off. Now, the issue is happening again at that setting.

I'm thinking from some of the posts that I've read that this is a fuser issue? Does that sound about right? Is there anything that I can do to remedy the situation or do I just need to purchase a new fuser?

Thanks in advance.
Abigaild...If the toner is not bonding to the label, it is not getting hot enough. Most likely the fusing assembly. A remanufactured unit may be sufficient. Hope this helps.
by unknown on Jun 6, 2015 at 8:56pm Add comment