benwiggy

asked Feb 22, 2009 at 10:19am
Hp HP LaserJet 5000

HP 5000 Not put back together properly

Hi
I've just installed the new separation pads for Tray 1 of the HP 5000, (from the kit supplied on this site). This involves taking the whole thing to bits, following the helpful video.
However, after doing all this, it doesn't work. It just ticks and then reports a paper jam.
I suspect the problem is the metal bar that sits on a spring next to the separation pads. I'm not sure from the video where the back bits connect into. Sorry to be vague.

Can anyone who has done this procedure offer any help?