unknownasked Sep 3, 2000 at 7:35am
Epson 740 off track.
I've done things like pushing it back to the far right, and cleaning the heads, where it seems like the machine knows where to clean the heads, but not where to print. It always does the same thing: hangs in the middle and stops.
Anyone know a fix?
I've contacted epson, with no response.
It's hard to find anything on the subject.
Epson Support is below. I've had to do this multiple times for
it to work at times. It's very dissapointing to me since both of
these printers have the exact same problem and solution that Epson
knows of the problem.....they even say if you get this led condition to
contact Epson for the fix.....if you know the problem....fix it!!!
Needless to say I would seriously not buying another Epson printer...
this problem and having to clean the print head all the time and multiple
times just to get a good print. Dissappointing.
Good Luck! (from my experience you'll need it!)
Thank you for taking the time to contact Epson. It is my pleasure to
respond to your inquiry.
Sounds like the printer has an internal ROM error, perform the following
steps to clear the error.
* Make sure the printer is OFF and disconnected from the computer.
* Hold the Load\\Eject & Cleaning button while powering the printer on.
* Release both buttons once the paper light is on or flashing.
* Immediately press and release the Load\\Eject.
* Wait until the printer has settled, turn it OFF & ON to save changes
If only the ink out light(s) remain ON, perform the following steps to
reseat the ink cartridge(s).
1. Remove all paper from the printer.
2. Open the cover and ensure that the Blue lever is in the "0" position.
3. Next, hold the cleaning button until the black printhead moves to the
4. Reclamp the Color& Black ink cartridge by lifting the lid all the way
up and then snap it closed. Immediately press the cleaning button
once and allow the cartridges to prime. ( Do Not Remove Cartridge )
5. After the printer has settled, run three cleaning cycles and then test
Should you require further assistance with this issue, please use the
"Reply With History" option, including your previous e-mail with your new
request. If you have a different technical support issue, please submit
another E-form via our website (http://www.epson.com), and we will respond
in a timely manner. Thank you again for contacting Epson.
Fooling around with that sensor actually did the trick!
Thanks so much!