unknownasked Apr 24, 2006 at 9:13am
PROBLEM: HP OfficeJet 7110 Series
I seem to have a problem with my comp @ work, it was working fine 5 minutes before, and all of a sudden a get an CARRIAGE ERROR:" Open door, latch carriage, close door, and then press enter" I dont know what latch they are talking about and I dont really know what is up with it, but I know that when the CARRIAGE rolls to the right side of the printer, there is a white piece (seems its on a spring) that is blocking the carriage from going all the way inside, and it stops, comes back to the center and I have the error again.
Anyone know anything about this Error or have anything similar, I really need to get this printer working, My work is completly put on HOLD.
i'm from Holland and my Englisch is not as good as i like. I had the same problem with an 7140xi. When i opened up the whole printer the problem seems te bee the service unit. There is an slyding system in it. In my case a piece of plastic of the slyding-case was broken. The result was that the slyding unit get stuck and the raderblade make the noise.
I repaired it with super glue and a piece of aluminium.
The cause of this problem is too much dried ink. Clean the whole service unit with lots of water (use rubber gloves).
Once you get the covers off- check for broken gear under the ink station.
all new hp inkjet machine do not have sparepart support. only change-over at about same price as new machines at bargain shops.
Unplug the phone line from the printer and plug it into a known good phone. If there is a dial tone, press one number on the phone keypad, then listen to the line. There should ideally be silence not crackling or humming. If there is noise on the line contact your phone company before declaring the problem to be with your printer.
The Fax Module is held in place by one T10 Torx head screw. Remove the plastic cover and then unplug the module. It may resist a bit but will slide out.
Although its not a guaranteed fix, try cleaning the underside of the scanner glass giving particular attention to the white strip on the right. If that fails the scanner module is probably the problem.
The Automatic Document Feeder (ADF) will need to be removed before the glass can be removed. You will also need a T10 Torx head driver approximately 6" long. Driver handles that accept removable bits may be too large in diameter for this particular job.
Removing the ADF
1. Hinge the ADF upward as if you are going to manually scan a document.
2. In the hinge area there is two black pull latches. Pull them up and lift the ADF straight up to remove it. It may take some side to side rocking before it will disengage.
Removing the Scanner Glass
1. Remove the four T10 Torx head screws around the perimeter of glass, i.e. two in the ADF hinge area and one on the right and left.
2. Remove the Control Panel overlay. It pries off.
3. Open the printer as if you are going to access the cartridges and disengage the support legs. Two latches at the base of each leg must be pried outward with a slot style screwdriver to disconnect them. The scanner assembly will now "flop" freely, so steady it while removing the four screws on the underside.
Note: The screw in the front is hidden under the piece that you grasp to gain cartridge access. Two latches must be released to remove it. The screw can now be seen using a flashlight but may be obscured by some wires.
My Officejet 7110 does not seem to scan. Nothing happens after I press "start scan" and after about a minute a Scanning Error message shows up that says "Cannot connect to PC". Everything is in order and I've even tried a new printer cable with the same effect.
Any suggestions would be greatly appreciated.
The print heads cost approximately $35US each.
FAX MODULE c7296-60408 -- fits OfficeJet 7110 7130 7140 Item number: 110294148542 $4.95 + $15.05 S&H.
(I have priced this part elsewhere from $75.00 to $214.00).
Identifying parts of the printheads
Use the table below to identify the parts:
1. Printhead handle
2. Printhead tower
3. Copper contacts
4. Plastic tape
5. Ink nozzles
Do not touch:
* Copper contacts
* Ink nozzles
* Printhead tower
Replacing the printheads
Follow the instructions below to replace the printheads:
CAUTION: To avoid damaging the printer, remove a printhead only when a replacement is available.
Turn on the unit, and open the print-carriage access door by lifting the handle until the door locks into place.
Figure 5: Opening the access door
The print carriage will move to the center of the unit. After the print carriage stops, release the gray print carriage latch and lift upward to access the printheads.
Figure 6: Releasing the latch
Remove the old printhead by lifting the printhead handle and pulling upward.
Figure 7: Removing the printhead
Being careful to touch only the black plastic remove the new printhead from the packaging and gently remove the plastic tape.
Figure 8: Removing the tape
Using the printhead handle, push the new printhead firmly down into the appropriate slot; matching the color on the top of the printhead to the color on the printhead carriage.
CAUTION: Do not touch the printhead tower, and do not remove the printhead handle.
Figure 9: Inserting the printhead
Move the print carriage latch down, and make sure the loops catch the hooks. Snap the latch into place, and close the print carriage access door.
Figure 10: Closing the print carriage latch
After the message to align the printheads appears in the front panel display, press Enter . A page prints to confirm alignment.
Aligning the printheads
Aligning the printheads ensures high-quality output.
The HP Officejet front panel display will prompt for a printhead alignment every time a new printhead is installed.
Align the printheads when prompted by pressing Enter .
To align the printheads at any other time:
Press Menu .
Press 7 , then 3 . (For the HP Officejet D 125xi press 3 , then 3 again)
A page prints to confirm printhead alignment.
Removing the backup battery from the system will kill the ink expiration issue, however you also lose the day/date machine memory as well, if this is important to you.
The battery is a flat disc, i.e. watch battery, and is vertical on the left side and fairly readily visible. You can see a picture of the battery area here- http://fatrcat.com/ecode.html Use care in removal- the tab which holds it in seems to break on many people. The battery needs to be just barely tipped outward, then slid up and out of the slot.
Did you find the problem..
Thanks and great site!
May I request for the instructions on how to do it.
May I request for the instructions on how to do it.
Thanx. Went thru the instructions cleaning the scanhead etc. still could not copy. Where can I get a replacement of scanhead? is it worth replacing (too expensive)? Macha
Thanks in advance
The cause behind the warming up/ scanner failure error is that the machine fails in one or both of the following:
A. To pass a white balance test in preparation to scan. The reason it fails is because the bulbs no longer produce the intensity of light needed for it to register a proper white balance.
B. Failing to reach temperature. There are also temperature sensors on the scan head, and if the bulbs are weakening, so too the temperature it can reach within a preset period of time will be decreased.
This is not something that you're likely to recognize visually; it's very doubtful that the bulbs will "look" like they are burning dimmer than before, but that is the primary reason that you will get the scanner failure message with this model machine.
If you decide to replace your scan head, you can find full instructions on doing so here- http://fatrcat.com/hp7100/scan_head.html
My printer message was to replace Printhead for Magenta. After doing so the message is still indicating to change. The Color Ink Level is not showing any Magenta color at all.
What else can I try - I've replace all the ink cartirdges and replaced the printhead?
I bought a new HP officejet 7110 and doesnt print at all, after configuring it and installing cartridges it flashes the second light from the left of a missing cartridge, but when i take out cartridge 3 from the left it flashes the third light and so on. Is this a coding problem maybe? how can i sort it out.
I Have a HP office jet 7110 and doesn't print at all, suddenly my printer not working well .when i am print out some documents yellow,black, and dark green color only coming . how can i fix it problem ?