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asked Sep 2, 2000 at 2:48pm
Nec NEC SuperScript 860

NEC error message: cover open or toner missing

I have an NEC Superscript 860 b/w laser printer with the following error Cover open or toner cartridge is missing. Replace cartridge and close cover to continue.

There is a small plastic piece attached to wires on the bottom of the cover that bends against the toner cartridge when the cover is closed - is this the sensor? Holding it down does not change the error message. Is there a way to override this?

Thank you.

The NECs are some of the flimsiest printers I've ever worked on. The cover is held on by a couple of bent paper clips. I don't remember how the door sensor actuates. I had one once with a bad paper sensor. Tried to get a new one and the NEC tech told me to jumper the old one since the new ones were just as likely to be bad out of the box.
Unless it's a real simple problem, I don't bother trying to repair them anymore. I consider them disposable printers. You get what you pay for.
by moe on Sep 2, 2000 at 10:28pm Add comment