markmoore47635

asked Feb 20, 2006 at 11:18am
Unknown Printer

Error 00893947 on G85

I am receiving an error 00893947 when I try to fax... The display shows the error and asks me to turn the power off and on again, and the LEDs on the control panel flash. When I power it off and on, it asks me for the country code, which I enter 11, then 1 for English. It powers up and everything works fine, except it will not send or receive faxes. If I try, I get the same error code (00893947) again with the results above. I also noticed that when I try to set the date and time, it will not take. I replaced the fax module and I still have the same results. Does anyone have any idea what might be causing this? Thanks.
I have the same problem. when i phoned Hp they said it's the modem. apparently you can just buy a new modem.
by leila on Apr 14, 2006 at 2:14am Add comment