asked Jan 18, 2006 at 3:28pm
Hp HP DesignJet 430

Error 50.2 HP Laserjet 5000n

Hello all. I'm new to the forum, and hoping you can help.

My trusty HP Laserjet 5000n is posting an error message "50.2 Fuser Error." HP wants $900 to fix it, which sounds excessive. Is this something I can handle myself? I work on my HP DesignJet 430, and service my own car, so working on it doesn't scare me. Where do I start?

I searched the archives for this, and found someone with and "Error 52.0" which was attributed by a respondent to the fuser, but the message number was different.

Most likely you need to just replace the fuser. Not really too tough to replace, with any technical skill. But NOT worth $900 for HP to fix it.
by mharris on Jan 18, 2006 at 3:33pm Add comment
That is indeed a fuser error. Easy to replace, just drop down the back cover, release the plastic strap which holds the door from falling down, move to one side and the back comes off. Remove 2 screws and the fuser slides out. It can be tight on both sides so a small flat tip screwdriver moving a little at a time from each side will release it. You can get reconditioned fusers from partsnow.com or depot-america.com on advance exchange. Heck you could even order a maintenance kit from hp for a lot less money. Try the 2 souces above.
by dmzcompute on Jan 18, 2006 at 3:34pm Add comment
Thanks for the advice! I'm getting aquote on a fuser, and hope to install it myself in the next couple of days.
by sfe39 on Jan 18, 2006 at 4:20pm Add comment
I don't know if you read my reply, but I run the fixyourownprinter site. We stock the fuser heating assemblies. It's cheaper to replace just that than a whole fuser. We have them in stock and even have a video that covers the entire procedure. - moe
You don't need the whole fuser, just the heating element. I can supply that and a video that shows how to install it. Click on my name and email me for pricing and ordering info.
by moe on Jan 18, 2006 at 4:36pm Add comment
I have replaced the fuser. I can print now, but with ghosting. I can open the top cover and close it and it prints right. Any suggestions?
by darrell fuller on Apr 25, 2007 at 8:37am Add comment
I don't know why it would work when you open and close the cover, but the troubleshooting procedure is the same.

Do a half self test on the printer to isolate the problem.

The purpose of the test is to see what the page looks like before it goes through the fuser.

Print a page while feeding from the MP input tray, (Tray-1).
When the paper has fed almost all the way in to the printer pop open the cover to stop the printing process.

Open the printer remove the toner and inspect the page, if the ghost is visible before fusing, the the problem is being caused by the toner cartridge.

If the page looks good then the fuser is bad.


by Stephen on Apr 25, 2007 at 4:22pm Add comment
Hiya -

I'm getting a fuser error 50.2 on my LaserJet 5000 and according to a previous post it was the fuser element which needed replacement and not the entire Fuser - is this accurate?

If so, do you still sell them and if so for how much? with instructions to change the part?

Thanks a lot

by ktoyias on Oct 5, 2009 at 4:45pm Add comment
I can supply you with a fixing film heater assy. and an instructional cd. Click on my name to email me for pricing and ordering info.
by moe on Oct 5, 2009 at 5:48pm Add comment
Thanks That worked! out real well. It was a little tough getting one of the connectors off! (not on your video), so, what i did was to carefully snap off the plastic clips with a small scewdriver, which was holding the wire connector in place, I had to tease out the connector cause it's wedged in their quite tightly, once out - it was a cinch to plug in the new connector!
And now the printer works great!
Thanks very much!
by Anonymous on Oct 15, 2009 at 11:44am Add comment
How much is the heating element for the Error 50.2 HP Laserjet 5000...looks like I have the same problem.
by roba on May 26, 2010 at 12:11pm Add comment
by moe on May 26, 2010 at 1:39pm Add comment
Thanks for the helpful information...unfortunately the part is twice what I paid for the printer. I will have to think about it. I sure do like the printer. - roba