unknown

asked Feb 25, 2005 at 9:29am
Canon Canon LBP 5700

CAnon ip3000 error code 5700

Can someone tell me what is the problem and how can i solve it
5700 is a ASF cam error most likely. Here the Canon proceedure for fixing it!
DESCRIPTION: 5 Alternating Blinks (SFP) / ##356 (MFP) - ASF Cam Sensor Error
SOLUTION(S): Adjust the Screws & Main Case Unit
Movement (i.e. from shipping) may cause the plastic guide to move away from the chassis. When this
occurs, the gears cannot rotate properly causing a grinding noise and 5 alternating blinks (SFP) or ##356
(MFP) - ASF Cam Sensor Error.
Procedures
Step 1: Remove the Left and Right Covers and the Main Case Unit (main cover).
Step 2: Remove the 4 mounting screws from the Chassis.
Step 3: Remove the Main Unit from the Bottom Case.
Step 4: Turn the Main Unit over (upside down) and place on work surface.
Step 5: Inspect the ASF section of the Main Unit for a gap between the white plastic guide and the Chassis.
Note: The size of the gap varies. Even if the gap is not visible, complete the steps
below.
Step 6: Disconnect the appropriate cables and remove the Logic Board from the Chassis.
Step 7: Loosen (do not remove) the 4 mounting screws (the mounting screws can be found behind the
logic board) on the Chassis.
Step 8: Re-seat the white plastic guide so it sits flush against the Chassis. The tip of the white plastic
guide should sit slightly inside the
mounting screw hole. When seated correctly, the gap will no longer be present.
Step 9: Tighten the 4 mounting screws without
causing the plastic guide to shift.
Step 10: Reassemble the printer and retest.
by BAB on Aug 17, 2007 at 2:03am Add comment
Hello.... My Canon MP780 just flashed the same Error 5700 when i tried to print. It seems the ink cartridge tray is also jammed.
Should I follow the same troubleshooting direction you posted about the other model. Are they similar enough?

Plase email...Appreciate your help.

Reynolds - Anonymous
Canon PIXMA ip4000 error cod 5700

Could you please send me pics or diagrams and instructions on how to remove back of printer and fix sensor? I get 5 green/yellow blinking lights and paper won't feed from either tray. Thanks. I would buy a new printer, but I like this one and have about 20 replacement ink cartridges that don't work with any new Canon printer. I don't want to disassemble it and not be able to put it back together, as others have previously posted. Thanks. - shayna
i'm having the same error code problem. did you find out the prob. if so please email me
by Anonymous on Jun 28, 2007 at 3:55pm Add comment
i have the same error code, something to do with the paper transport, I think.
by unknown on Aug 16, 2007 at 6:17am Add comment
Error 5700 is ASF (cam) sensor error

Replace the Sheet feed unit. May also be able to adjust the timing of the paper feed gears if you are able to dismantle the printer.


by 4bc on Aug 16, 2007 at 6:17pm Add comment
I have an other ip3000 which does not work anymore [but the papersheet unit was never a problem] , can i replace the Sheet feed unit myself you think ?


greetings
ferdi
by unknown on Aug 17, 2007 at 12:34am Add comment
Dear mr Bab

I want to thank you very much for your support for this problem, this could be the cause because it was caused after a transport of the printer.

I did follow up the detailed steps, I did face a view problems/ difficulties doing that.

- when I removed the main unit from the Bottom case, two black small plastic pins rolled out [about 4 cm large, I can send a picture]; and I do not know where they are from and how to put them in together again [on the Bottom case].


- I do not know exactly, what is meant by the gap between the ASF section and the Cassis [can not discover it]; despite I did follow up the steps

- I do not know what is meant by;
The tip of the white plastic guide should sit slightly inside the mounting screw hole.


- behind the Logic board, there are five screws in my case.

BTW, I did find out that these screws behind the logic board, where not all tightened!

Please can you help?, I can not re assemble the printer now !!

Greetings
ferdi
by ferdi on Aug 18, 2007 at 5:03am Add comment
I just got this error on my MP830 (purchased two days ago). I was feeding card stock through the auto sheet feeder. A sheet was pulled into the printer about half way when the error came up - five flashes of the "alarm" light and error 5700. I turned the printer off, pulled the sheet of paper out (it came out with little pressure), turned the printer back on and started my print job again. It's working fine now. So the error doesn't necessarily mean the printer is dead or in need of serious repair. :-)
by kosibar on Sep 17, 2007 at 1:40pm Add comment
ok my black ink stop working i replaceds the head with a new one and the black ink still stops working
by Anonymous on Dec 13, 2008 at 11:52am Add comment
ferdi, and others that have posted to this same error message. The instructions that BAB has posted are correct. However, without the detailed pictures that show you what you are trying to do, you will just end up with a disassembled printer, without the information to fix it, let alone put it back together and make it work.

You have already figured out that this a lot more complicated that a 7 step process for baking a cake. You can contact me by clicking on my UserID and send me an email. I'll send you back the correct instructions with the pictures you need to understand what the instructions are trying to tell you. One picture is worth 1000 words. I wonder who first said that?
by unknown on Dec 13, 2008 at 11:11pm Add comment
looks that email is not going through for me with this board :(
can you please send me the description document on how to fix the 5700 error to mivo06-canon at yahoo.fr ?
Thank you and happy new year
Michael - mivo06
I've had problems with the large 3e black ink cartridge not printing. After exhausting all cleaning procedures, I installed a new printer head (original equipment) and still had similiar problem. I called Canon tech support and they walked me through a reset and still had same problem. They said it could be printer card. They recommended getting repaired by a professional. That is too expensive. Some how I finally got the black to print, but, the other colors now are not priting,except the yellow. Is it possible the ribbon behind the print head or printer card is intermittent? I say this, becuase i've had to turn printer upside down in the past to check and or clear paper. Canon also said 3rd party inkers can have either too thick or too thin of ink which could mess up the print heads. I felt that if this were true why wouldn't my problem been fixed in replacing the print head? Got any more ideas? Should I try and take unit apart and see if any boards are not making good contact? Need pictures, got any procedures for codes ...? Somebody said they had a cd with everything you need to know, but, it was not listed on Ebay as they said. - Anonymous
Yes please email me with pics. Maybe that will help. Appreciate it.
Gigi - Anonymous
Any chance you can email me thse pics too? (If you still have them)

Kindest Regards - Anonymous
mivo06,.. Your email did get to me but each time I try and send a reply to your email address, it is getting reject. They say you don't have an account with yahoo.fr. This problem has happened before. I has something to do with special characters in you eamil address or underscores. These will not pass through most of our email systems.

This is the email address I have tried and it gets rejected.

[email protected] I have not changed it or re-entered it. All I did was create a reply to the note you sent. It came back rejected.
by unknown on Jan 11, 2009 at 7:51pm Add comment
You can simply click on the user name. And email them throught the forum. You may be able to avoid message rejection that way.
by Anonymous on Jan 11, 2009 at 7:56pm Add comment
Anonymous for the MP780,... I'm the person with the CD and yes it is still available. Just click on my USER ID and send me an email and I can send the information back. I'm not allowed to post any other information on this web site.

I will also send you an email so you will have my contact address. The MP780 is a great printer and once you learn more about how to take care of it, it will last you for a very long time.
by unknown on Aug 18, 2009 at 11:06pm Add comment
I have the same problem, can you email me the pics too.
It would be very nice, please....
by unknown on Oct 22, 2009 at 7:27am Add comment
Guillo,...I'm not giving anything away. Each and every one of my Repair Manuals took years to create and contain more information than you would find in any book at Barnes & Knobles book store. If you want more direct information, just click on my USER ID, and send me an email. Make sure you tell me what printer you have and what the problem is.
by unknown on Oct 22, 2009 at 8:26pm Add comment
good day! mr. trigger1937,

i have a 2 canon ip4760 and 2 canon ip4680 all of them have the same problems now. everytime i try to print pictures they always have a paper jam followed by the error code 5700.

please help me fix this problem


sincerely,

arnel felix cruz - unknown
green - amber flashes 12 times then remain on green for 1 second before starting the whole flashing sequence again
by edward1960 on Apr 21, 2010 at 5:07am Add comment
Edward,...While the Service Manual may indicate this error condition is due to paper feed, it is almost always associated with some kind of jam in the Purge unit and the Carriage. I have a document that can help you try and clear this jam, if it is a jam, but it is too large to post in this thread. Click on my USER ID and send me an email and I will send you the document that will help to diagnose the real problem.
by unknown on Apr 21, 2010 at 10:07am Add comment
Could you please send me your document that discribes how to correct this issue. Thanks so much.
Skip

ASF (cam) sensor error [5700] - skip113
Help! I've got the error code 5700 too, with printer disassembled, and now I'm stuck!
by ikleiman on Jul 7, 2010 at 5:26am Add comment
hi trigger1937... i am stuck also with the error 5700 on my canon ip4760, however when it feeds from the cassette it works without any problem but i am in trouble now as i have to finish lots of photo printing... when i tried printing from the rear tray it feeds almost an inch of 4x6in photo paper then it stops and blinks and error 5700 appears on the screen and the printhead carriage also stuck in the right side... i have contacted the printer repair service here in philippines but seems no one recognized that error. i dont want to send it to canon also as it might charge me of almost buying a new one... so i decided to try to fix it myself and your service manual would help a lot to guide me on fixing. thanks a lot in advance!!!
by gic on Aug 15, 2010 at 5:52pm Add comment
Gic,... The 5700 error is for the "Rear Paper Tray Sensor error".

I'm sure you know that you can feed 4x6 photo paper from the bottom tray. So you can proceed that way until you have time to open up the printer and fix the sensor. It is probably just stuck out of position.

I have sent you an email with my address, so now you can send me a reply. I can then send you more information about Repair Manuals. The bad news is I do not have one for the iP4700 since I've never had one to fix. In reviewing them at the Canon web site they seem to be very close to the iP4300 or iP5300, which I do have. The difference in some small changes in the external covers and the change to the newer CLI-221 inks.
by unknown on Aug 15, 2010 at 10:54pm Add comment
hi trigger!

i have not received your email. could you please email me at [email protected], the repair manuals with pictures even if it is for ip4300, im sure it will still help me a lot despite of different model. i have read so much of canon ip4500,ip4600,ip4700 series that for the long time of using mostly the purge unit is the first to give up. is it advisable to clean the purge unit from time to time to prolong its life? if it is okay with you please can you email me the repair manual also for the purge unit. many thanks trigger im just after my printer
by gic on Aug 18, 2010 at 7:34am Add comment
good day! mr. gic,

it is not advisable to clean the purge unit from time to time. it will only tear up the rollers of your printer. i am also from the philippines, i can help you fix your problem. i am from cainta, rizal. please tell me your location. i can take a video of the repair procedure but sadly there is no video or picture upload in this thread.

sincerely,

Arnel Felix Cruz - afx555
Hi Mr. Trigger. I have error code 5700 but on the IP6000d. Please email. Thanks
by inca on Sep 19, 2010 at 10:39pm Add comment
inca,...The rear paper sensor lever is probably stuck out of position or is jammed with a tiny piece of paper. I have sent you an email with my address. Once you respond to that note I can send you a document with pictures showing the switch and the lever. Getting at the switch will require removing of the covers which is not an easy job.
by unknown on Sep 20, 2010 at 8:48am Add comment
Removing the covers was no big deal. All you do is put the flathead screwdriver in the rectangular holes where the arrows indicate they should be inserted.

Knowing how to fix the problem is what is hard. If Canon or some people wanted to make this easy, they could. THat is the purpose of this site and http://www.nifty-stuff.com
by inca on Sep 23, 2010 at 9:45pm Add comment
Hi Trigger, could you email me regarding this error? I have an IP8500 with this problem now. Thanks so much in advance! katoomme @ yahoo.com
by unknown on Mar 5, 2011 at 11:09am Add comment
Chuck,... This is the Auto Sheet feeder error, which comes from the Cam sensor on the main drive shaft. It can be caused by several things including a broken cam sensor, bad photocell sensor pair, mis-aligned gears, broken or damaged gear. The only way to find and fix the problem is to take the printer apart and examine each of these. Since I have received your email, I will send you more infomration about how to do this.

By the way, this is a "Service Call Error" and Canon does not expect anyone but Canon Technician to find and repair this error condition.
by unknown on Mar 5, 2011 at 6:35pm Add comment
arnel felix,... The 5700 error is that ADF sheet feed error sensor. This is a tiny plastic lever inside the covers that senses paper in the paper path. If a sheet of paper was jammed and you pulled backward to try and stop the jam, this can cause this lever to be moved out of place and get stuck in the wrong position. As a result you will continually get the 5700 error because the print still thinks there is paper stuck in the path. The only way to fix this is to take the printer apart and get at the tiny lever and put it back in place. If you want to know how to do this click on my user ID and send me a note. I will respond.
by unknown on Apr 18, 2011 at 8:47am Add comment
arnel,... I tried to send you the information to the email address you sent to me, but it was rejected by your ISP account, saying that address does not have an account.
by unknown on Apr 18, 2011 at 10:17pm Add comment
please send it to [email protected] please...

thank you very much for your quick response. - afx555
dear trigger1937,

hi! this is arnel felix cruz, i created an account here in fixyourownprinter.com. please do send me the service manual for canon. by the way thank you very much for the instruction that you gave me. the black tiny plastic lever you told me does fix the problem of my paper jam with code error 5700.

thank you very much,



Arnel Felix Cruz
by afx555 on Apr 19, 2011 at 11:29pm Add comment
hello mr. trigger1937,

i have a canon ip3680 and have the same problems now. everytime i try to print it always have a paper jam followed by the error code 5700.

please send me some information how to fix this problem.


thank you so much!
by ayacomprints on May 6, 2011 at 1:10am Add comment
ayacomprints,... I got your email and have responded.
by unknown on May 6, 2011 at 8:25am Add comment
skip113,.... For this error condition, you will need to take the printer apart and get down to the basic mounting screws and you will have to remove the entire chassis from the base to get at the parts that need adjustment to fix this problem. It is considerably more work than normal and you will need a copy of my full repair Manual. Click on my USER ID and send me an email and be specific about your problems. I will send you more information on how to get a manual.
by unknown on May 14, 2011 at 4:30pm Add comment
@trigger

We've got a similar issue here with our pixma mp760. It tried to feed from the rear paper tray, but the paper stuck inside, because the tray was aligned to the wrong paper size. We pulled the sheet out to the front and it was totally crumpled. After this the cartridge holder is not moving anymore although the print does those usual cartridge moving sounds and I can move it freely by hand.

The display says that we shall turn off the device and restart it afterwards... But this does not help. I wonder whether this, too, might be a problem with the ASF as mentioned several times before...

Could you please provide advise and/or detailed fixing steps to
kontakt at christoffertimm dot de ?

Best regards,
Chris
by unknown on Jun 27, 2011 at 9:05am Add comment
Chrimm,... the MP760 has a more complete set of error codes that are displayed on the small panel. Unplug the printer and let it set for 3 minutes and then plug it in an power it on. Watch the display at each step and write down everything it displays. The 5700 error code is not listed for that printer. Most likely you still have some kind of paper jam such as a left over tiny bit of paper which is causing the error. Open the top and use a flash light to examine everything in and around the purge unit. Move the carriage out of the way and check all you can of the purge unit. Remove the lower paper tray and examine with the light. Remove the rear turn around door and examine inside the rollers for paper.
by unknown on Jun 27, 2011 at 11:15am Add comment
trigger, thanks so far. I'll try to put my archeologist skills to it's max and look for long forgotten paper inside that holy tomb :) if that turns out to be unsuccessful, I'll come up with a complete display description for you ;)

—Chris
by unknown on Jun 27, 2011 at 12:18pm Add comment
Hi, Could you please advise me or send instructions/photos of how to clear this error code. David
by unknown on Jul 24, 2011 at 3:19pm Add comment
David,...This is the Auto Sheet Feed unit error. Typically a small piece of paper is jammed in the lower feed rollers,..or the tiny paper sensor is stuck out of position. You can see or get at the sensor unless you take the top covers off, and if you do it wrong you can break the plastic cover. I will send you and email and when you respond I will provide you more information by email.
by unknown on Jul 25, 2011 at 8:29am Add comment
Hi,

I have the Canon MG5250, and reading your post I think I have the same problem as it wont print anything at all and always displays 5700 print error.

Could you inform me on how to take apart the printer to locate the plastic sensor?

Regards

Jim Rowsell - unknown
I will never buy a cannon product ever again. They've taken built in obsolescence to a new low. And don't even mention the ink!
by unknown on Sep 29, 2011 at 6:11am Add comment
James,....Then you will deserve what you get. Just wait till you get you hands on a HP printer and really find out how much the ink cost is. Of all the printer mfg companies,.. Canon is the best, there ink carts can be refilled with Excellent compatible ink and even if they sometimes break down,..at least you can buy replacement part directly from Canon. Try that at HP, Dell, Epson, or Brother...

By the way,...why would you be complaining about Canon product on the iP3000 web site. That printer is only 10 years old. Did it say it would last forever?????? I guarantee I could find the problem and fix it and Canon will still have the parts.
by unknown on Sep 29, 2011 at 9:20pm Add comment
tigger1937:

Thank you very much for your help with explaining the 5700 error code for my MX870 printer.

Yesterday when I turned the printer over to see how to open, a thumb tac fell out, which most likely dislodged one side of one of the two white tabs, near the paper feed rollers, from its housing and hence was having trouble returning to is original position. Once I got it back into its housing all is well.

Appreciate your insight into this problem. I had sent you a service manual request and you can ignore it. If there is any way I can contribute for your advise, please do respond to the message I sent you,

Kind regards,

Laks
by laks_s on Oct 4, 2011 at 7:51pm Add comment
tigger1937, my ip3000 started out with error 5700, and I was still able to print for awhile by pulling out the ASF, but now there's something else. When I turn the printer on the print carriage can't travel to the left and it makes an awful grinding sound, which I determined it to be the belt being forced to pull the stuck carriage. My question is if/how can I make the carriage free to travel left again, then I'll take care of error 5700, but first the stuck carriage. I dismantled the printer sides and top cover and can see that with the ink cartridges and print head removed the carriage is free to travel to the left. But when I insert just the print head back again, no inks, and turn on the printer again the print heads can't travel to the left and the belt makes the grinding sound. There are no blinking LEDs. I wonder if the bottom of the print carriage gets too close to the underlying plastic bars - either because the carriage or the print head is mechanically damaged or because the underlying plastic bars are lifted out of position. But I can't tell because I don't have another canon to compare with. When I say plastic bars I mean the black bar with corrugated ticks that "count" the carriage movement, and/or the white set of slides and mini rollers that feed the paper edge. I don't know how to better describe them. Thanks
by unknown on Oct 9, 2011 at 8:20am Add comment
Pick,...Sounds like one part of the purge unit is stuck in the up position and that is why when you put in the printhead the carriage can't move. You've take most of the printer apart but now you need to work on the purge unit. I have sent you an email and when you reply I will send you more information on how to proceed.
by unknown on Oct 9, 2011 at 9:06am Add comment
Tigger1937, since I wrote I read this great thread http://www.nifty-stuff.com/forum/viewtopic.php?id=3448 and found that it exactly describes my jaming carriage issue. It turns out that the bottom of the print head holder has melted, it's deformed and it jams. To fix it I flattened it with a file, and so far it seems to hold. Now I'm beginnig to tackle error 5700, the LEDs are blinking 5 times orange followed by one time green...
by unknown on Oct 9, 2011 at 12:33pm Add comment
pick,....If the bottom of the carriage was "Melted" this means the printhead overheated and was REALLY HOT. The 5 orange flashes are telling you the head is bad. You also have a problem with the Auto Document Feeder. I suggest you get a new printer and I can tell you about one that would probably be less than the cost of a new printhead. If you want more information just click on my user ID and send me a note about your problem.
by unknown on Oct 10, 2011 at 10:32am Add comment
Re: CAnon ip4000 error code 5700 by david1950-01 (7/24/11 11:19 PM) reply edit + / -
Hi, Could you please advise me or send instructions/photos of how to clear this error code. David
by unknown on Oct 11, 2011 at 2:15pm Add comment
David,.. the 5700 error code has to do with the rear paper feed sensor. This is a tiny level in the paper path down inside at the bottom feed rollers. It is there to sense a sheet of paper being fed once the printer starts the feed. If not paper shows up then it knows the tray is empty. However, if somehow the lever gets stuck then the logic card thinks there is a paper jam at the bottom feed rollers. Since you have checked and there is no jam then either the sensor is bad or the tiny lever is stuck in the up position. You need to send me an email and I will return some pictures that will show where the problem. However, it will require you to take the covers off without breaking them. Click on my USER ID and send me an email with the same information and I will respond.
by unknown on Oct 11, 2011 at 5:32pm Add comment
Hi, Could you send instructions / photos on how to clear this error code
by Love on Jun 29, 2012 at 12:40am Add comment
Love,... I am sending you this short email and when your send back an email with your data and printer model number I will be able to send you a little more information. The 5700 error code is the ADF cam sensor error code. This is telling you that either something is jammed in the sheet feeder or that the cam sensor is out of position.
by unknown on Jul 6, 2012 at 10:02am Add comment
hi, do you know how to solve the error code 5700 for canon mp628?? thank you in advance!
by lynnagnes34 on Jul 12, 2013 at 8:44pm Add comment
Lynn,...The 5700 error code is a signal from the Auto Document Feeder paper sensor telling you that there is still paper in the lower path. I am sending you this note an a new email and when you reply to it by sending back your email I will have all the information I need and I will send you the instructions you need. Mention the 5700 error code.
by unknown on Jul 12, 2013 at 9:41pm Add comment
I have the 5700 error on my canon pixma MP980.

First occurred while making copies. Had to switch printer off after every second copy to clear it. The printer was also intermittently feeding blank sheets. Now the error code remains permanently at power up. I remember pulling a stuck sheet through after a paper jam error, shortly before the 5700 error code started to occur.

Can anyone supply detailed instructions and images showing how to service the parts required to fix it. Its a good multifunction printer and I would like to keep it running. Thanks

- hippyjohn
John,... Well I hate to tell you but you did the Cardinal Sin,...You pulled backwards on the paper while the printer was trying to feed it forward. That is a "NoNo" The printer is designed to handle jams and ANYTHING IN THE WORLD THAT FEEDS PAPER must know what to do about a jam. If you had left it alone the printer would have come to a stop and then you could have removed the paper jam and got all of the pieces carefully. I am sending you this email and when you reply by sending me back an email response I will be able to send you the instructions you need.
by unknown on Jul 29, 2013 at 6:12pm Add comment
Re:canon pixma mp980 error code 5700
Thanks for your reply trigger1937.
Fortunately I didn't commit your cardinal sin. After the printer stopped with the paper jam message I first checked the online manual and then pulled the jammed sheet slowly backwards. The manual indicates to pull the paper out forwards or backwards depending on where it jams. Everything had definitely stopped feeding when the paper was removed.
Since my previous post I unplugged the printer again, opened the roller cover at the back then turned the printer on its left side to look underneath. I couldn't find any bits of paper or even paper powder but when I switched on again the error was cleared. Perhaps because it was unplugged for longer this time it cleared the error memory. I ran the roller cleaning procedure and have since been able to print without the 5700 error but once again the printer fed a blank sheet before the printed one which is not normal. I will post back here if it gives the 5700 error again.
by hippyjohn on Jul 30, 2013 at 1:12am Add comment
hippyjohn,...I'm sure that tilting the printer on it side caused the paper sensing lever to fall back it place. It was probably stuck out of position.
by unknown on Jul 30, 2013 at 9:31am Add comment
Update...canon pixma mp980 error code 5700

False Paper Jam message and error 5700 have recurred. Cannot make Copies, print from the PC, or print from the maintenance menus. Strange that after turning the MP980 on its left side it was able to print just one sheet from the PC before the (false) paper jam was indicated again. The paper feed has now started to squeak. Turning the machine on and off trying to clear the 5700 error code is using huge amounts of ink through repeated cleaning cycles.

Is there any known way to reduce or limit the cleaning cycles performed by the MP980 because it seems to be taking much longer than I remember to perform these cycles?

I want to open up the printer and inspect the feed roller, paper sensing lever etc. How do I get the printer apart and re-assembled? - hippyjohn
feedback...canon pixma mp980 error code 5700 and trigger1937's Repair Manual

hi trigger1937,
the information in your Repair Manual is comprehensive and practical. You evidently have plenty of hands on experience maintaining Canon printers. The additional photos and advice supplied afterwards were also much appreciated. I only wish I had known about you when my MP700 stopped working in 2009 because armed with this knowledge I reckon I could have also got that working again.
Many thanks.
by hippyjohn on Aug 2, 2013 at 2:55pm Add comment
John,...Thanks for the kind words. It helps others to know that the information we provide does actually help.
by unknown on Aug 3, 2013 at 7:23am Add comment
Hi trigger1937,

i have the error code 5700 with my ip4000 printer. After aborting a print job it failed to get the next sheet for the next print job. Could you send me instructions on how to fix it please?

Greetings crimer
by crimer on Aug 6, 2013 at 6:02am Add comment
crimer,...The 5700 error code is the ADF paper sensor error or sheet feed error condition. It is usually caused when a paper jam starts and the operator attempts to pull the paper backwards while it is still being pulled forward. This can sometimes damage the delicate paper feed sensor. I am sending you this by email and when you send back your email reply listing your printer type and the error condition I will then be able to send you the files that you need.
by unknown on Aug 6, 2013 at 9:08am Add comment
dear sir,how i can get reseter software .
by unknown on Sep 13, 2013 at 1:51pm Add comment
afazmahmud,... I will send you an email and when you reply to it with your email I will be able to send you the instructions you need. Mention your printer name and model and describe the error code.
by unknown on Sep 13, 2013 at 6:22pm Add comment
Greetings!

I was wondering if this thread was still active. I am having the same problem with my Canon MX870 with error code 5700. Am looking for instructions on how to take printer apart & fix/adjust the tiny lever. Am willing to try ..........

Thanks so much!
by minnow312 on Jul 30, 2014 at 3:10pm Add comment
For some reason my printer has stopped working, I am getting 5 yellow flashes and 1 green flash, it tries I hear a grinding noise from the rollers as they turn, but nothing happens. The 5 yellow flashes still there with one green flash.

Can anyone advise on how to fix this, I have tried switching off lifting lid, holding on button in, then switched power on again, putting top cover down again, then switching the power button on again, but no luck, same flashing pattern...

Kind Regards
Catherine
by unknown on Sep 25, 2014 at 4:10pm Add comment
For some reason my printer has stopped working, I am getting 5 yellow flashes and 1 green flash, it tries I hear a grinding noise from the rollers as they turn, but nothing happens. The 5 yellow flashes still there with one green flash.

Can anyone advise on how to fix this, I have tried switching off lifting lid, holding on button in, then switched power on again, putting top cover down again, then switching the power button on again, but no luck, same flashing pattern...

Kind Regards
Catherine

by celticqueen on Sep 25, 2014 at 5:51pm Add comment
hi trigger1937,

my Canon pixma ip3680 is having error 5700. can you please send me an email of the instructions? thank you!
by AJ04 on Jul 3, 2015 at 8:20pm Add comment
Aj04,...The 5700 error code is the rear paper sensor error. I am sending you this short email and when you send me your email reply I will be able to send you some detail instructions and pictures showing the location of the error condition.
by unknown on Jul 5, 2015 at 6:53am Add comment
My canon MG5140 is give the same error 5700 . And there is no paper jam. - REEF
Hi Trigger,

I am having problem with my ip3680. Grinding noise comes out from the printhead docking position when I try to print, and I get an error code 5C00. Is there any way I can fix this problem by myself?
by unknown on Aug 6, 2015 at 3:02am Add comment
HTMK,.....The 5c00 error code is associated with the purge unit being jammed with the printhead and then locked in the home position by the printer control logic. I am sending you this short email and when you reply to it with your email I will then be able to send you the instructions you need. Don't try and fix it without knowing what you are doing or you could really break something.
by unknown on Aug 6, 2015 at 9:51am Add comment