GranSuze

asked Aug 7, 2018 at 11:37am
Unknown Printer

No paper message

Won't print, says there's not paper - but there is!! Have turned on and off......

My printer is Brother DCP-7060DN. Any help much appreciated......

by GranSuze on Aug 7, 2018 at 1:12pm Add comment

Most likely a broken paper sensor arm. If it happens when you turn it on before printing, there is an arm that dangles down in the tray. When it runs out of paper, the arm falls into a slot and blocks an led from shining on a photosensor. If it happens when paper feeds up, then the arm that is triggered is broken and does not trigger the photosensor.

by moe on Aug 10, 2018 at 6:14pm Add comment