willy young

asked May 16, 2018 at 1:47pm
Hp HP LaserJet M3035XS

Display not showing on LJ M3035xs

I have a LJ M3035xs that the display is not showing up. When you turn it on it seems to have a dim flash bur nothing other than that shows up. I also put a usb cable between the printer and my computer. When I go to add it to my computer it does not show up. I am guessing a formatter board from this. Is this the issue or could it be something else.

Yes most likely the formatter, had one a few weeks ago with same issue except they used it on the network and had no PC nearby for USB but changing formatter got it running again just had to program the ip address back in again.

by Jay145 on May 17, 2018 at 8:12am Add comment

Thanks, I will get the higher ups to see if they want to put that money into it or buy a new one.

by willy young on May 17, 2018 at 8:18am Add comment
-1

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by optimumgeek on May 18, 2018 at 1:22am Add comment