bmazak

asked Sep 13, 2017 at 12:39pm
Hp HP LaserJet 2100TN

Compter reports out of toner with new toner

Hi, My laser-jet 2100tn has a peculiar problem. The Windows printQ reports out of toner after a new tone has been installed because this was the problem with the old toner. However if I turn the printer, on the power button side, so the printer sits sideways I get a green light and everything works. This was the case with the old toner also. I tried slightly bending the three sensors on the left side in the cartridge cavity but no good. Only works on it's side. I have taken it apart and can not find any problem. The old toner made a squeaky sound and the new toner does not. And yes I removed the shipping tabs, 2, from the toner.

If the printer thinks the toner is all right then the problem is software. Try installing an updated driver simply re-install the current driver. Look for drivers on HP.Com

by sueo on Oct 1, 2017 at 11:12pm Add comment