asked Jul 16, 2017 at 11:52pm
Hp HP DesignJet 800

faulty printhead


sometimes my black printhead fails and then appears a message in the screen indicating that it is necesary to replace the black printhead. But for some reason I do not know after some time ( it can be minutes or days) the plotter recognizes the printhead again, when I look for the info of the printhead it says error code 1030, what this code means? and what could be generating this issue???

Thanks in advance.