asked Jul 12, 2017 at 6:41am
Brother Brother DCP J125

paper jam error

51A error

My guess would be either the rollers can't grab the paper and generates a jam message or there is a faulty sensor.

Replace rollers, then if that doesn't work, try wiping the NVRAM and set it back up agian.

have to tried turning it off and back on?

but in all seriousness most printers will do a soft reset when they are unplugged for a min.

that might help. You can call me at 1800-204-4427 Toll Free for instant help

by markaldrich007 on Jul 14, 2017 at 8:28am Add comment

Follow these steps to turn the printer off and on again.

Press the Power button to turn off the printer. If the printer does not turn off, continue to the next solution.

Wait 60 seconds.

Press the Power button to turn on the printer (more details here).

by primeuser on Aug 9, 2017 at 10:42am Add comment