tmor3224asked Apr 19, 2017 at 2:30pm
"There is a problem with the printerhead" message stops every thing, including cleaning, aligning, printing report. What can be done?
This appears only when there is a problem with your ink cartridges or Print head sytem.
In such cases you may try
1. If you have recently installed new ink cartridges then make sure you have removed plastic strip.
2. Check if you have installed Genuine HP Ink cartridges.
3. Try to do a power cycle, usually it fixes 70% of issues with printer.
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Incase the issue persist you may contact http://www.pcasta.com/support-for-hp-printer/