asked Feb 15, 2017 at 10:15am
Unknown Printer

Repeated magenta smudges

I own a three year old Lexmark CS410dn that has developed a magenta smudge, soft edged dot, that appears every 3 cm on my color output. How can I fix this?

Sounds like a problem with the magenta drum. Pull the unit out and look at the surface of the magenta drum and see if there is something on it or possibly a damaged area.

by moe on Feb 15, 2017 at 6:29pm Add comment