unknownasked Aug 19, 2000 at 10:15pm
LJ4-Light Print on left side
Take the cover off the scanner assembly and very carefully clean all the mirrors and lenses you can see. Don't use any liquids or anything abrasive on them. You didn't mention if you had tried a new toner cartridge. I had a similar problem at an attorney's office last week. Looked like a new HP OEM cartridge in the printer. Popped in one of our brand and the secretary said, "I want one of those!"
The gray text became black, the gray bars became solid black. Even I was impressed.