unknown

asked Jul 25, 2000 at 9:53pm
Lexmark Lexmark Optra L

Cartridge noise

I have a Lexmark 4039-16L. Everytime I use it, it makes an annoyingly loud noise. I sent it in for repairs but was told the noise was coming from the toner cartridge, and so would just have to live with it.
The problem is, I am halfway through a marathon cartridge, and the thought of having to put up with this noise for the next 6000 pages is unbearable!
Can I use a silicon spray, or something else? If so, exactly where do I spray?
How long have you had the cartridge? Most stores and companies give a 1 year warranty on the cartridges as well....
by Raymond on Jul 26, 2000 at 5:30am Add comment
We remanufacture those cartridges in our shop. The noise you are hearing is probably being caused by the drum wiper blade. They can sound like chalk on a blackboard. Replacement blades are available, but they are extremely difficult to replace. I remember once training the staff of a large remanufacturer who had been doing the Lexmark cartridges but not replacing the blades because they couldn't figure out how to get them out. - moe
: How long have you had the cartridge? Most stores and companies give a 1 year warranty on the cartridges as well....

It is a remanufactured cartridge. As luck would have it, I've been using it now for a little over a year. Figures!

- unknown
: We remanufacture those cartridges in our shop. The noise you are hearing is probably being caused by the drum wiper blade. They can sound like chalk on a blackboard. Replacement blades are available, but they are extremely difficult to replace. I remember once training the staff of a large remanufacturer who had been doing the Lexmark cartridges but not replacing the blades because they couldn't figure out how to get them out.

I actually took it out to have a look. Under a sliding cover, there is a big 2" shiny drum. I can't see any wipers, but I presume it is somewhere on the inside.

I've been told these cartridges are impossible for 'normal' people to refill, and difficult even with the right equipment. So it doesn't look likely I can repair it.

Do you recommend I buy brand new cartridges in future, instead of remanufactured ones?
Is sounds like your cartridges are remade perfectly. If I lived in US I'd buy yours, but unfortunately I live in Australia.

I guess I might have to cough up the >$300 for a new cartridge.
Sometimes I wished I'd gotten a LJ4 for the cheap repairs. service manuals, and toner refills. :-(

BTW, thanks for your great forum, Moe!

by unknown on Jul 27, 2000 at 1:56am Add comment