asked Feb 1, 2012 at 2:07pm
Unknown Printer

Vertical black stripe along right side

When I photocopy from either the glass plate or ADF, the copy has a vertical black stripe along the right side. I cleaned the glass, the ADF glass strip to the right of the glass and the plastic above the 2 glass. However I don't believe that is the reason because when when I scan from the glass or ADF, save to my computer & then print, the copy is excellent. Any problem from the glass would have been transferred to the copy sent to the computer. The problem is only when I photocopy.
What now?
Thank U.
It would help if you told us the model of the unit. Could be an issue with the toner cartridge being bad or the fuser.
by dmzcompute on Feb 1, 2012 at 3:27pm Add comment
The printer is a Brother MFC-7340. I just replaced the toner & drum but I am still getting the vertical black line when I photocopy but not when I scan to the computer & then print.
by tikkun on Feb 1, 2012 at 9:00pm Add comment