tikkunasked Feb 1, 2012 at 2:07pm
Vertical black stripe along right side
When I photocopy from either the glass plate or ADF, the copy has a vertical black stripe along the right side. I cleaned the glass, the ADF glass strip to the right of the glass and the plastic above the 2 glass. However I don't believe that is the reason because when when I scan from the glass or ADF, save to my computer & then print, the copy is excellent. Any problem from the glass would have been transferred to the copy sent to the computer. The problem is only when I photocopy.
It would help if you told us the model of the unit. Could be an issue with the toner cartridge being bad or the fuser.
The printer is a Brother MFC-7340. I just replaced the toner & drum but I am still getting the vertical black line when I photocopy but not when I scan to the computer & then print.