asked Apr 10, 2008 at 2:00pm
Brother Brother DCP 7020

BROTHER DCP 7020 -"Toner Life End" Message

I'm getting Toner Life End message and I tried following the advice in another thread here to clear this message. The other thread indicates: (7/8/07 7:35 AM) open front cover, press options and start key.

I'm getting the "Toner Life End" message, however the steps to reset (per above) don't seem to work. I'm opening the toner front door, pressing OPTIONS button, then UP ARROW for YES. When I do this, it appears to be the YES reply to the REPLACED DRUM? question, but not for REPLACED TONER.

I keep getting the same results.

Is there a different way to reset this TONER LIFE END message??


try opening front cover, pressing options, it will show replace drum, press start key, then the + key 1o times until display reads 10. press set. display will show accepted. then when display changes to cover open, close cover and see if message goes away. be aware that generic cartridges are notoriuos for this, and i would not recommend using ANY generic supplies in ANY brother.

by razors on Apr 18, 2008 at 11:53am Add comment
Thanks it works... Nice TIP - ravindrasingh
Thanks it works... Nice TIP - ravindrasingh
Thanks it works on my I own u man :) - Anonymous
Didn't work. Still says Toner Life End. The printer is about 2 years old. I print maybe 1-2 times a month and only a few sheets of paper so I seriously doubt I'm out of toner. Surely this toner will last longer than this. New toner cartridges cost almost $70 and I got no where near $70 worth of print jobs out of this printer. There must be a way to reset or bypass this...If not then I'm pissed.
by Anonymous on Oct 3, 2008 at 6:48am Add comment
I was going to tell you exactly what razors said, above, but that's only supposed to be done with a brand-new toner that failed to automatically trigger the new-toner sensor. If your printer and toner are 2 years old, I think you're out of luck. You need a new toner cartridge, and to be safe, it should be a real Brother TN-350. Sorry.
by Eric Sandbo on Oct 3, 2008 at 6:09pm Add comment
I had cleared that massage by the way it described on 4/18/08. Thanks a lot.
by unknown on Oct 4, 2008 at 4:02am Add comment
Simple fix guys and girls, no reset gear needed!
I stuck a piece of cardboard where the reset gear should go and bingo it started priting again. i fooled it into thinking it had a new cartridge with the cardboard in the reset gear area.... omg how fun is this hackk..... hehe
by unknown on Jun 18, 2009 at 7:51pm Add comment
The way posted does not work for me, but after I remove the cartridge and install it again, printer works for me again.
by Anonymous on Aug 21, 2009 at 8:33am Add comment