asked Oct 30, 2006 at 11:57am
Canon Canon Color Bubblejet (BJC) 5100

Canon Pixma MP150 Error Code 5100

I've had my Canon printer for about 3 months now. All of the sudden, I noticed the intensity of color was greatly diminished. Thought I had a bum color cartridge, so I replaced with a new one, but the problem continued. I have been randomly getting a service error 5100, which instructs me to turn the printer off, then back on again, but don't know if this has anything to do with my color problems. Any idea how to fix? Tried gently cleaning inside the machine and noticed alot of extra ink to the right side where the cartridges sit. Any help would be greatly appreciated.
that guys solution fixed mine man
by Anonymous on Sep 4, 2007 at 6:14pm Add comment


by sarajacob on May 17, 2019 at 12:58pm Add comment
As a technician, I have worked on tons of printers. This particular error had stumped me for a while, but I finally found the cause. As others had pointed out before, it can have alot to do with some obstruction in the print path, the gears, or ink on the clear plastic encoder strip. You're on the right track - I found the the purge cap (the white sliding mechanism that the print head parks to when it's not in use) was not lubricated well enough from factory. If you lubricate the sliders with some white grease (don't get it on the small wipers or the black caps) the mechanism can now slide more freely, and the unit can park the head properly without giving you the dreaded head homing error 5100 (or E-2-2 on the LCD display) Keep in mind that this repair will probably require you to remove the right panel off of the printer to gain access to the purge mechanism. There are two screws behind the printer, and two in front for each corrosponding side panel (the front screws are behind the grey front panel of the printer - open the top cover to see the clips which hold the front cover on) Hope this helps some of you out.
Wayne Lischynski - Ebytes Computers
[email protected]
by lischynski on May 15, 2007 at 11:19am Add comment
I had the same error at Pixma iP5200, after cleaning the web from waste ink tank and resetting. It printed 50 sheets and after that I received that error code. After I saw your post here, I finnaly realized that was not a probleam of greasing but the little spring that rise the lever that block print head was in a bad position. I remediated that and work now fine. Thanks a lot for that idea. Note that I've cleaned the web from waste ink tank after more than 200.000(!) sheets printed on "fast" especially, and more than 3 litters of INKTEC black ink used only with the initial 5 ink tanks from Canon. Very good printer. I thnik I'll get another one (maybe 4300, cheaper case but with the same mechanisms inside). Thank you again. - Anonymous
Top advice - thanks - Anonymous
Many thanks, I've read all the fixes and followed your advice, I used a silicone spay lube and the printer is silent, working and generally being happy, a happy printer & a happy user, why can't Cannon supply the info when they obviously know there's a problem, giants toppled by the little man again. Cheers Wayne - Anonymous
this post helped me fix the problem!!!! Turns out I had a HAIR TIE under the ink cartridge! hahaha! just pulled it out, started it back up and it's working like new!!! Thank You So Much!!!!! - terra
give the best way to fix my printer for this error.. please reply me A.S.A.P
by unknown on Sep 3, 2007 at 12:52am Add comment
Lubricating this slider really seems to be the solution.
It's just weird that this problem appeared so suddenly. Well, hopefully there are no others coming up now.
by Anonymous on Oct 7, 2007 at 7:40am Add comment
It maybe the slit strip it fixed mine
by Anonymous on Jan 28, 2008 at 6:26pm Add comment
yeah i cant confirm lubing purge unit but i have fixed it cleaning timing strip. especialy when 3rd party or refills are used they seem to mist ink onto everything.

by rrrohan on Jan 29, 2008 at 7:35pm Add comment
Okay i feel like a complete idiot. I am 16 yrs old and very very smart. I am amazing at computers and will soon be going to csu. Well my printer did not work right when i needed to print up a 6 page speech that was due the next day.. I kept getting error code 5100. Well after assessing the situation and trouble shooting it. I saw that something metal was obstructing the rollers. I grabbed my pliers and pulled it out. I took a huge risk in breaking everything in the printer but it paid off. Turns out one of my wise ass friends dropped a framing nail into the paper feeder and it jammed that bitch right up.. Well if you are getting this error.. check out your rollers because something may be obstructing them.
by Anonymous on Feb 13, 2008 at 9:42pm Add comment
ok you are full of your self (im very smart and im amazing at computers) shut up. and i bet your daddy is 30 foot tall. - Anonymous
I had the same error code and corrected the problem by turning the printer off and on and then checking that the paper was loaded properly. Turns out the paper had been jammed into the wrong place by a family member. Much simpler than pulling the printer apart. Keep it simple!
by Anonymous on Feb 29, 2008 at 10:02pm Add comment
Thank you Wayne, seems like your introductions solved the problem for me, at least temporarily. :)

by unknown on Mar 3, 2008 at 1:43pm Add comment
Thank you,

Its running again :-)
by unknown on Apr 16, 2008 at 11:07am Add comment
I also got this 5100 message, after changing the ink. Both the yellow and the 5 pgbk needed to be replaced. I replaced them at the same time. Then, it made a screeching noise and froze. Now,the cartridges won't move so that i could remove one or both. Does anyone have a cure for this??????????????PLEASE!
by unknown on May 1, 2008 at 9:43pm Add comment
My printer just did the same thing, did you ever find a solution? - Anonymous
Something is blocking the Carriage unit (this is where you put your cartridges, the one moving from left to right and vice versa) or your purge unit is defective.

Try observing the inside of your printer when you turned it on and listen where the sound came from. If you can hear screeching sound (plastic gears) on the right side of the printer, your purge unit is defective. Let the professional deal with this problem.
by baRs on Jul 11, 2008 at 7:23am Add comment
i having a problem with my printer when i give print command then
error code 5100 is showing & print is not arrive.
so pls give me a solution on this problem.
by vilas on Sep 19, 2008 at 3:39am Add comment
Mas facil aun leyendo solucion de problema de la Canon MP150, encontre una solucion mas rapida en la parte inquierda de la impresora hay dos agujeros blancos pinche con un alfiler y asunto solucionado
by Anonymous on Nov 26, 2008 at 2:24pm Add comment
I got the same code. then I took out the black ink cartridge to clean it with pure alcohol and then I can say that this solved my problem.
by Anonymous on Dec 30, 2008 at 8:34am Add comment
I got the same error on my 6600D. Turned out that one of the ink cartridges had popped up causing a jam when they moved over to the left. I just reached in and popped it back down. Problem Solved. Hope this helps some people.
by Anonymous on Feb 11, 2009 at 9:13pm Add comment
Hiiii guys...
I'm so confused
I have the same problem with u
I got the same code
some body help me please
by unknown on Mar 13, 2009 at 12:23am Add comment
Thanks this was helpful i used my finger and smeared the grease where the ink jets travel and my error 5100 went away!!!
by Anonymous on Mar 18, 2009 at 2:38pm Add comment
I get the same code but mine slams the ink carrier from right to left everytime I turn it on. Then the error code 5100 comes on. I've tried on and off. Also tried unplugging for a few minutes. Nothing works. Help, anybody!
by nickv88 on May 31, 2009 at 3:33pm Add comment
1. LEFT Click on control Panel in the Start Menu.
2. In the Control Panel LEFT click on PRINTER AND FAXES.
4. Left Click on PRINTER .ON that menu,click Properties.
5. In the Properties folder left click MAINTENANCE.You will find 10 boxes that you can left click on to help you with your cleaning,nozzle check and Roller cleaning.
The printer does all these things for itself on your command and no more chewing up of paper or message errors!!
by Corsairman on Jul 24, 2009 at 4:19pm Add comment
My printer doesnt turn on. Everytime i plugged it the alarm lights on but the power button doesnt turn on. How ca i fix it?
by Anonymous on Apr 6, 2010 at 4:47am Add comment
I had been receiving the same error code 5100 with my Pixma MP620, and had been unable to resolve the problem. I had complicated the issue by changing from replaceable ink cartridges to a continuous ink system. I tried the fix of lubing the vertical metal rail that the cartridge carriage rides on. That worked only temporarily.

I now have a permanent fix.

By running my index finger along the top of the carriage rail, I found two minor, but easily detectable, knicks in the rail on the left side of the track. The knicks were about four inches from the left side of the printer and were about one half inch apart. The presence of the knicks caused the return of the carriage to fail and produced the error code.

The fix was simple. I used a piece of 220 grit emery paper to polish the knicks down. The printer has worked flawlessly since. Lubing the track may also have helped, but the real culprit was the knicks.

BYW. If you can get a continuous ink system working, you will literally save hundreds of dollars in ink alone.
by EmPBee on Apr 26, 2010 at 4:27pm Add comment
yay it works, mine had some paper stuck in it. same error message.
by Anonymous on Jun 3, 2010 at 8:13pm Add comment
I use a canon pixma type 140, but I couldn't print becuause an error code appear
on the priter screen dipay, I washed the asober, it appear same problem
by unknown on Oct 27, 2010 at 8:27pm Add comment
mp830 service manual http://www.nodevice.com/manual/newmans/mp830smpdf/get13936.html requires registering at 8 pounds for 24 hr access
by bbl8791 on Mar 11, 2011 at 6:53am Add comment
fixed error code 5100, Wayne from second post said just take the right side panel off, that maybe so for the mp150, but not for the mp830 eventually I worked out how to get it off with out ruining it, only to find out that i was then faced with a chip board that look impossible to remove without removing the top half of the printer. took it spring ford repairs on Gilbert st Adelaide, repairer noticed straight away that the belt had come of one of the two the spring loaded pulleys, which i thought was the case, it was just a matter of being able to get to it. i probably could have done it with a long flat head screw driver without removing any panels. the technician told me that he would remove the top half to gain access. then he said that he would not be removing the screws that attach to the actuator arms that hold it up when open. but he did not want to elaborate any further. probably because its not good business to tell people how to do his job, he explained that he would follow the instructions in the service repair manual which would have been nice if they included it with the printer, i searched for it online but could only find the the mp760 service manual and the mp830 instruction booklet, links are below, he told me he would fix it for $66 inc gst so i decided to go with that since these things are easily broken if you pull it apart wrong. When i rang canon and asked what the code meant, they told me it could be one of four problems, most of which involved the carriage, don't think they mentioned paper jam, but a lot of people here are saying that what happened to them. so if your carriage will not move when start, unless pushed by hand, and your drive belt looks loose (the belt with the corrugated notches on it, probably means its come of the pulley.found service manual at pdoo . com will attempt to post links otherwise just search for mp760 service manual at pdoo . com
by bbl8791 on Mar 11, 2011 at 4:29pm Add comment
we have a mx850 with paper pulled in on an angle. we have it apart, and cannot find obstructions, pins or nails. ideas?
it pulls in aggressively, so it could work,
we carefully manually wiggled a cardboard sheet along the printer path but nothing.
by unknown on May 4, 2011 at 5:31pm Add comment
Hi Mate,

Thank you very much fix mine this morning, I was thinking oh no... but thank's

by unknown on Jun 29, 2011 at 3:51am Add comment
we found it was the paper sensor, which entails, tearing the whole printer down. Canon does not make it easy.
thats why I make the big bucks in repairs.
by unknown on Jun 29, 2011 at 12:46pm Add comment
An updated article on this topic:
by unknown on Nov 26, 2012 at 7:55am Add comment
I got this message up, and found that there was a small hair clip that had fallen down the back of the printer, i mannaged to get it out, but now when i print the writing is comming out all fuxzzy and looks like the printer heads are missaligned. I did the printer head allignment test and that's fine, so whats wrong? any ideas?
by unknown on Jan 5, 2013 at 7:29am Add comment
dampen paper towel with warm water.
by unknown on Jan 5, 2013 at 12:50pm Add comment
I am not swhich strip to clean or what uto do, I keep getting this error
by unknown on Jan 8, 2013 at 9:46am Add comment
I have read everything above.. I tried almost everything..

in the computer - everytime i try to print or maintenance check , it gives me the "service error 5100" .

in the printer - in the led display it gives me " E 2 2 " .

So.. I tried turning it off and on again, cleaning the inside of the printer's rollers of dusts and fallen slips of papers and other things (nothing much has been there), & tried adding some oil / grease on the rollers. It can feed off paper when i turn it on.. the cartridge carrier could go left-right smoothly..
my ink is running low tho- not yet empty and it is original canon ink ..

but the errors are still there.. :(

.. is there anything else i should do? or i should take it now to the repair shop?

by unknown on Jan 21, 2013 at 2:09pm Add comment

Make sure you check that a copy of Gustave Holst's journey to the stars cassette isn't stuck in there! haha. That's what my error 5100 was all about, I was getting ready to dismantle the thing after threatening it with a water boarding.

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