nugangasked Aug 10, 2006 at 6:29am
canon i320 - print head not installed
i have a problem with my printer. when i want to print something, it will show this:
"Print head not installed!
Install the print head in the printer and click OK."
what does it means by this message? i've already uninstall the driver and reinstall it. i've also cleaned the inside of the printer. i've taken out the print head and put it back properly. but none of this seems to be working.
could anyone suggest to me what i should do so that my printer will work again. thanx a lot in advance =)
i have the same problem
did you manage to fix your printer?
Reinstalled drivers cleaned everything, reinstalled existing print head. Still nothing. Any Luck?
you can buy new print heads at ebay express
for me. Good luck in finding a solution to your problem.
(I can't answer the harder question of why the error message appears, so I'm answering the easy one.)
1. take out the print head from printer
2. print something (but it'll say that to install a printer)
3. reinstall the print head
4. do an alignment test for the printer
5. print :)
hopefully it'll work for you. i'm not sure why it worked, but a few details:
-i had turned off my printer for a long time while it wasn't working before i tried this method (which may have given it time to 'think')
-i'm using a mac, so i'm not sure about pc's
good luck with your printer...so far, it's been good to me :)
When a printer error occurs, the POWER/ERROR lamp flashes. The number of flashes indicates the type of error that has occurred. Count the flashes and take the appropriate action to correct the error.
Two flashes: Out of paper or paper feed error
Reload the paper correctly and press the RESUME/CANCEL button.
See Paper Does Not Feed Properly
Three flashes: Paper jam
If paper has jammed in the printer, clear the jam, reload the paper in the printer correctly and press the RESUME/CANCEL button.
See Paper Jams
Four flashes: Ink tanks installed incorrectly
Reinstall the ink tanks. Ensure that the tanks are firmly seated in the print head.
Five flashes: No print head installed/Defective print head
Install a print head correctly. If the problem still remains, contact a Canon service representative.
Eight flashes: Waste ink tank almost full
The printer has a built-in waste ink tank for the ink used during print head cleaning. Eight flashes indicates that the waste ink tank is nearly full. Press the RESUME/CANCEL button to cancel the error so you can continue printing. Before the waste ink tank becomes completely full, contact a Canon service representative.
Canon recommends that you call for service as soon as this error occurs. Once the waste ink tank becomes completely full, printing will no longer be possible.
Power lamp flashes alternate green and orange:
An error that requires contacting the Customer Care Center may have occurred.
Disconnect the printer cable from the printer, and then turn the printer off and unplug the printer from the power supply. Plug the printer back in and turn the printer back on after leaving it about 10 minutes.
If the problem remains, contact the Customer Care Center.
Check that the printer is powered on, and open the front cover. The print head will move to the the left from the right.
After confirming the print head moves to the left, Hold and slowly move the print head lock lever up and down several times.
Note: Holding the print head may cause it to not be seated properly. Perform this step using only the print head lock lever.
I had this problem and fixed it this way. When you remove the cartridges there is a line of black soft felt below them. On it I found a moth and once I removed the moth
my printer worked fine again!!
If the take print head out replace or remove and clean, leave to dry and replace does not work; DO NOT BUY A NEW PRINT HEAD and I suggest you DO NOT take it for service. There is a much better fix. New canon printers are dirt cheap, probably less than service costs.
My ix6550 A3 photo printer, which cost me over AU$200 5 or so years ago, started doing this and I needed to print that day. A week later and I am still trying to get it to work, but only to use up the ink tanks I have in back up.
I found a reasonably priced solution that works 100% of the time. I figured 5 or 6 years of photo printing was a reasonable life and found the ix6860 was available at AU$135 so I bought it. I now have a full warranty on a working printer that has wifi connectivity (bonus)