asked Mar 30, 2004 at 7:57pm
Unknown Printer

Officejet G85

I own a G85 and the glass broke. Can somebody please tell me how to repair this and where to buy the glass? Thanks
You have to remove the bezel that holds the glass. Unplug the round cable in the rear that goes to the document feeder. Hinge the scanner cover all the way up and lift, it will disengage and come free of the scanner. There are some screws along the back edge where the scanner cover hinges are. Remove them and bezel will come off. The HP P/N for the glass is C6680-60020.
by Bert on Mar 30, 2004 at 10:33pm Add comment
Ok, I unplugged the cable, removed the top and took the screws off. Now what? How do I free the glass? How do I remove the bazel that hold the glass? Everytime that I try to move the top off, the back of the G85 starts lifting up but the front does not come off. HELP!
by unknown on May 3, 2004 at 7:32pm Add comment
There are probably some hidden latches in the front that need to be disengaged with a slot style screwdriver. Go to this web page to see exploded views of the G85.
by Bert on May 3, 2004 at 10:22pm Add comment
HP Officejet G85, I have two of them, and they both have stopped feeding from the automatic document feeder. Can this be repaired?
by Anonymous on Jun 5, 2004 at 8:42pm Add comment
If you hear the feeder attempting to feed, the rollers may be dirty. Look into the feeder and you will see two rollers. Clean them with a cotton swab and a mild water soluable cleaner. If that solves your problem, I suggest rubber rejuvenator.

If the feeder does not try to feed, perhaps the paper sensor is damaged. Give more info.
by Bert on Jun 5, 2004 at 9:40pm Add comment
My automatic feeder stopped working also. I tried Bert's suggestion of cleaning the rubber rollers in the middle of the feeder with rubbing alcohol and Q tips, and it worked great! I wished I had found this site months ago.

The two rubber rollers spring together to catch the paper in the automatic feeder. You will need to use a letter opener or long flat stick to hold back one roller while you rotate the other roller to clean, then do the reverse.

There are some papers you can buy to clean ink jet roller printers like Office Depot Printex Plus by Aspect.

Good luck, you'all.
- Anonymous
When ever I press 2 on the fax key pad the number 2 comes up followed quickly by the number 4. When ever I press 4 on the fax key pad the same thing happens, the number 2 comes up followed quickly by the number 4.

Do I have to change the control panel if so How do I do this?
by Wayde on Jun 16, 2004 at 6:54am Add comment
The odds are the control panel (P/N C6735-60011) is your problem. You have to pry off the bezel to remove it.
by Bert on Jun 16, 2004 at 9:39am Add comment
Where did Bert mention "rubbing alcohol"????? Alcohol is the worst thing you can use on rubber. It will dry it out. Bert referred you to the link for "rubber rejuvenator". It actually restores grip to the rollers and has parafin in the formulation to keep the rubber supple and not dry it out.
by moe on Apr 16, 2006 at 3:50pm Add comment