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HP Maintenance Message Reset Methods

To clear the Maintenance Service Message from the LCD display:

HP IIISi Printers:

  1. Press ONLINE until the light goes off
  2. Hold down MENU until PCL CONFIG MENU appears
  3. Press the MENU key until SERVICE MSG=ON* appears
  4. Press the + or - key to change display to SERVICE MSG=OFF
  5. Press ENTER/RESET MENU key to turn message off, the * should appear, then press ONLINE

HP 4Si Printers:

  1. Press ONLINE until the light goes off
  2. Press MENU until CONFIG MENU appears
  3. Press the ITEM key until SERVICE MSG=ON* appears
  4. Press the + or - key to change display to SERVICE MSG=OFF
  5. Press the ENTER key to turn message off, the * should appear, then press ONLINE

HP 5Si:

  1. Press MENU key 4 times for CONFIG MENU
  2. Press ITEM to display SERVICE MESSAGE=OFF
  3. Press ENTER
  4. Press ONLINE

HP 4000/4050/4100/5000 Printers:

  1. Turn the printer off
  2. Hold down the left side of the ITEM and VALUE +/- keys, turn the printer on and wait until RESET MAINTENANCE COUNT is displayed and then release the keys

HP 4100MPF/4101MPF Printers:

  1. While holding down the START button, turn the printer on
  2. The 3 LEDs will blink, and then stay lit (Release START button at this time)
  3. Press the UP arrow key. Display will read MAINT COMPLETE
  4. Press the CHECK button once, and the maintenance counter is reset
  5. Return to ONLINE

HP 4200/4300 Printers:

  1. Turn the printer power off
  2. Hold down SELECT and turn the printer power on. Continue holding down SELECT for several seconds, until all 3 printer control panel lights flash once, and then remain on (This may take up to 10 seconds)
  3. Use the UP arrow key to scroll to NEW MAINTENANCE KIT
  4. Press SELECT to reset the maintenance kit counter

HP 4240/4250/4350 Printers:

  1. Turn the printer power off and then on
  2. When 000MB (beginning of the memory count) appears on the control panel display, press and hold down SELECT (checkmark button). Continue holding down SELECT until all 3 printer control panel lights flash once and then stay on (This may take up to 10 seconds)
  3. Release SELECT and press the UP arrow to scroll to NEW MAINTENANCE KIT
  4. Press SELECT to reset the maintenance kit counter

HP 4500/4550 Printers:

  1. Turn the printer off
  2. Hold down the CANCEL JOB and SELECT keys and turn the printer on, then wait until the display goes blank and the three LED's come on
  3. Press the right side of the MENU key, then press the SELECT key
  4. You will enter SERVICE MODE after the normal test completes
  5. Press the ITEM key until the FUSER MAINTENANCE COUNT appears
  6. Press VALUE +/- to change to zero
  7. Press SELECT to save
  8. Press GO; the printer should return to READY

HP 8000/8100/8150 Printers:

  1. Press the MENU button until the display reads CONFIGURATION MENU
  2. Press the ITEM button until the display reads SERVICE MESSAGE = ON/OFF
  3. Select OFF*
  4. Press SELECT to save
  5. Turn printer off
  6. Hold the VALUE MINUS and ITEM MINUS buttons while turning the printer back on Hold buttons down until display reads RESET MAINT/COUNTand then release both buttons

HP 9000 Printers:

  1. Turn the printer off
  2. Press and hold the CHECK key
  3. Power on the printer
  4. Release the CHECK key after all three lights come on The display should read SELECT LANGUAGE
  5. Press the up arrow until MAINTENANCE KIT is displayed, then press the CHECK key again and the maintenance kit count has been reset

HP Color LaserJet 4500/4550 Printers (TRANSFER KIT RESET):

  1. Press the MENU button until the RESETS MENU is displayed
  2. Press the ITEM button until TRANSFER KIT SELECT IF DONE is displayed
  3. Press the SELECT button

HP Color LaserJet 4500/4550 Printers (FUSER KIT RESET):

  1. Press the MENU button until the RESETS MENU is displayed
  2. Press the ITEM buton until FUSER KIT SELECT IF DONE is displayed
  3. Press the SELECT button
  4. Press the GO button to return to READY

HP Color LaserJet 4600 Printer (IMAGE TRANSFER KIT (ETB) RESET):

  1. After Maintenance is performed, the display should read NEW TRANSFER KIT =
  2. Press the down arrow to highlight YES, then press the CHECK button to reset Or enter CONFIGURE DEVICE in menus, choose RESETS then RESET SUPPLIES, choose NEW TRANSFER KIT and select

HP Color LaserJet 4600 Printer (FUSER KIT RESET):

  1. After Maintenance is performed, the display should read NEW FUSER KIT =
  2. Press the down arrow to highlight YES, then press the CHECK button to reset Or enter CONFIGURE DEVICE in menus, choose RESETS then RESET SUPPLIES, choose NEW FUSER KIT and select

HP Color LaserJet 8500/8550 Printers (TRANSFER KIT RESET):

  1. Press the MENU button until the RESETS MENU is displayed
  2. Press the ITEM button until RESET TRANSFER LIFE COUNT is displayed
  3. Press the SELECT button to reset, then GO to return to READY

HP Color LaserJet 8500/8550 Printers (FUSER KIT RESET):

  1. Press the MENU button until the RESETS MENU is displayed
  2. Press the ITEM buton until RESET FUSER LIFE COUNT is displayed
  3. Press the SELECT button to reset
  4. Press the GO button to return to READY

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