Lexmark Error Codes

22 Paper Out or Paper Jam

• Check for paper in the paper tray
• Check the size of the paper in the paper tray to see if it is the same as what the printer is set for.
• Defective D-roller
• Debris in the paper path
• Gears not turning or broken gear
• Defective paper tray
• Broken input sensor flag
• Defective input sensor board
• Defective system cable 2
• Defective system board

Same as 22 with these additions:
• Exit Sensor flag (Fuser)
• Exit Sensor board (Fuser)
• System cable 1

• Paper feed into the Manual feed when printer is pulling paper off paper tray
• Don't feed paper in the manual feed unless requested
• See 23

• Install Toner Cartridge
• Check the Switch activator (hangs down on left side of Top Cover)
• Check output voltages on the low voltage power supply. See Page 2-19 in the service manual
• Replace the high voltage power supply
• Replace system cable 2 (NOTE: the HVPS and system cable 2 can be checked by checking continuity across J14-5 and J14-6 and activating the switch on the HVPS)
• Replace the system board

• Paper size requested by the software is different than the installed paper
• Install the correct size paper and change size setting to match
• Software setup
• System board

• Envelope size requested by the software is different than installed paper
• Install the correct size envelope and change size setting to match
• Software setup
• System board

See 23

See 23

• Press Start/Stop to clear
• Software setup
• Software drivers
• System board

• Replace system board

• Install requested font and try again (font card or software)
• Software setup problem
• Defective font card
• Defective system board

See 41

• Font card removed with power turned on. Cycle power
• Defective font card
• Defective system board

See 43

• Software setup
• Software drivers
• System board

See 45

Normal Mode (IBM)
• Unsupported card installed
• Defective card
• Defective system board

  Postscript Mode

• Make sure that Postscript is selected on printer and computer
• Make sure that a Postscript font card is being used
• Defective font card
• Defective system board

• Check serial configuration settings (printer and computer)
• Communication cable
• I/O card in Computer
• System board

See 45

(4029-04x only)
• Remove paper from output tray
• Check flag operation
• Replace the card photo sensor
• Replace the cable
• Replace the system board

• Remove options and try again (NOTE: when removing the Postscript board, you must replace the 2 IBM ROMs)If the printer now works, replace options one at a time to test them
• Replace system board
• Defective system board

• Reseat font card
• Defective font card
• Defective system board

• Check resistance of the fuser, lamp, thermofuse, thermistor
• Low voltage power supplyThere is no reliable check, other than to exchange the part out
• System cable 1Check for continuity
• Fuser power cableCheck for continuity
• System board

See 920

See 920

See 920

(not up to speed)
• Reseat cables between the print head and the system board
• Defective print head
• Defective cables
• Defective system board

See 930

See 930

See 930

See 930

See 900

See 900

• Reseat cables between the fan and the system board
• Replace the fan
• Replace the cables
• Replace the system board

See 900

See 900