asked Mar 18, 2013 at 1:23pm
Hp HP Color LaserJet 4500

hp4500 officejet all in one false paper Jams?

I have been having trouble with false paper jams on my HP-4500 all-in-one officejet. As soon as the printer tries to print, a paper jam error pops up after pulling the paper in about 1". This printer has a history of cartridge error messages. I saw a spring hanging lose inside when I couldn't manually return the carriage to the home position. The carriage was being blocked by a movable "tooth" blocking its path. All of this has seems to have something to do with a tray that slides under the home position of the carriage.

Loose spring:

https://picasaweb.google.com/lh/photo/NlFhcL_jI2XqCwCupq7LKtMTjN ZETYmy PJy0liipFm0?feat=directlink


https://picasaweb.google.com/lh/photo/-M_rmiYGNdjfe0RfaC_dWNMTjN ZETYmy PJy0liipFm0?feat=directlink