Hi, we had a storm, couldn't get to my printer before the power went off, now it has a ram error message. Did the power off and wait...did the remove and replace of the ram...even bought new ram...nothing is working. Anyone have any ideas please? I run a small non profit and we rely on this printer for everything.
Skye's Spirit Wildlife Rehabilitation Center www.skyes-spirit.com
Well, it seems I have the exact same issue. Worked fine before we lost power (and went to generator power) Now there are no sounds, fans, clicks, nothing. RAM ERROR in the display. Pulled the ram module out. Nothing. Replaced the module with a new one. No difference. I took the unit apart and found 3 fuses on the power board in the electronics module. All tested good. There are two lights on the side of the electronics module where the AC cord plugs in, PE and PS. Page 3-3 of the service manual