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HP Laserjet 4 Plus refuses to print with XP

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HP Laserjet 4 Plus refuses to print with XP by berntd (11/12/09 4:25 PM) reply + / -
Hello,

I had to re-install windows XP and now I can't get the printer to print. I am not a beginner but I can't seem to solve this.

I installed the windows HP Laserjet 4 Plus driver and I have also tried the 4 /4M plus 600 PS drivers etc.
It will not print!
It seems to work as far as communicating with windows because:

When I re-install LPT1, it immeditately detects the printer and even finds it as Jaserjet 4Plus.

If I print to it, the printer status states that the file has been sent to the printer successfully.
If the printer is offline or off, the print status tells me it can't send the file because the printer is offline.

The printer works fine, prints its own config and everything.
The printer has Postscript Level2 (I think).
The printer led does not flash when I send stuff to it.

I had this exact problem before many years ago but can't remember how I resolved it. It was definitely a driver/setup problem.

Perhaps someone can help?

Kind regards
Bernt












Re: HP Laserjet 4 Plus refuses to print with XP by moe (11/12/09 5:04 PM) reply + / -
It sure does seem like a driver issue. Try using an HP III driver and see if that works. It is backwards compatible.


Re: Re: HP Laserjet 4 Plus refuses to print with XP by berntd (11/16/09 1:52 PM) reply + / -
Hi,

I believe that this to be a common problem since a whole number of people remember something similar but nobody seems to rememer what caused it - including myself.

I found references to this same problem in other forums but havee not seen any resolution. I can't seem to find a Laserjet III driver. I distinctly remember that I had to use a 4/4M Plus type driver in the past before I re-installed windows on this machine.

Someone also mentioned elsewhere that I should uninstall service pack 3 from XP but I am not sure how that will help and why.

I was so sure it had something to do with the CTRL-D being sent by the driver after the print job - or before- but it does not appear to make a difference at the moment.

I am at a total loss :-(

Any further advise will be greatly appreciated.

Kind Regards
Bernt





Re: HP Laserjet 4 Plus refuses to print with XP by cabinets (11/16/09 2:23 PM) reply + / -
If you go into printers and faxes, is there more than one of the printers to select (ie did the setup program create a second printer that needs to be chosen)?

If not, in properties of the printer under ports, did the setup program create a new port which has to be selected? I have that issue when I move a newer usb printer around, no idea if it applies in your situation.


Re: Re: HP Laserjet 4 Plus refuses to print with XP by berntd (11/16/09 3:47 PM) reply + / -
Hello and thanks for helping!

NO, there is only one port = LPT1 and it is tied correctly to the printer - I hope.

Regards
Bernt




Re: HP Laserjet 4 Plus refuses to print with XP by Rob S (11/16/09 4:19 PM) reply + / -
Try a LJ 4000 or a LJ4100 driver, it might work.

Rob S


Re: HP Laserjet 4 Plus refuses to print with XP by moe (11/16/09 4:53 PM) reply + / -
Doubtful either of those would work as they are newer drivers. You want to stick with drivers of the same vintage or older.


Re: HP Laserjet 4 Plus refuses to print with XP by berntd (11/17/09 7:09 PM) reply + / -
It is even worse.

In desperation, I tried booting from Ubuntu Linux last night instead of windows XP.
I installed the printer. It also found it as Laserjet 4 Plus and installed the driver etc.

When I printed the test page, it also did not print anything. EXACTLY like windows!

This seems to point to something in the BIOS or motherboard pehaps?

I don't know but I will try a different computer and maybe also a differnet cable.


Regards
Bernt



Re: HP Laserjet 4 Plus refuses to print with XP by moe (11/17/09 10:08 PM) reply + / -
Do a dos print to see if there is communication between the printer and the computer. Just go to a dos window and change the directory to windows and then type dir >> lpt1 and see if it prints. If it does not you have a port, cable or formatter issue. Cable is most common.


Re: HP Laserjet 4 Plus refuses to print with XP by rohmell (11/18/09 4:24 PM) reply + / -
Check the bios to see if the printer port is set to bidirectional or not, and also see if it is set to EPP (good) or ECP (better) you don't want SPP.
Also, maybe it's time for a new printer cable.


Re: Re: HP Laserjet 4 Plus refuses to print with XP by berntd (11/19/09 1:05 PM) reply + / -
Hello, thanks for helping.
It does NOT print from the DOS box.

However, I think it will never print like that because it is a postcript printer?

I will try a new cable tonight as well as a different computer (laptop)

Regards
Bernt



Re: HP Laserjet 4 Plus refuses to print with XP by moe (11/19/09 3:19 PM) reply + / -
It should print a DOS print no matter what. Since I have never ever seen those printers have a problem with their port, then there is a greater than 99.99% probability that the problem is with either the cable or your computer.


Re: Re: HP Laserjet 4 Plus refuses to print with XP by berntd (11/22/09 1:13 PM) reply + / -
Hello all,

Good news! I discovered it to be the printer cable after all!!

Complete coincidence that this happened when the computyer harddrive crashed!

It is printing fine now!


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