kbratt

asked Jan 2, 2009 at 3:21pm
Hp HP OfficeJet 7310

HP Officejet 7310

My All in One Officejet HP 7310 has a serious alignment problem. We have used only brand new HP cartridges but have blobs (pardon the technical term) of ink under where the ink cartridges go. We have shadowing on the printed page and the printing itself appears to have jumped or stuttered. We tried HP support but were disconnected after an hour of tech support. Thanks in advance for any help.
Casey
I have the same problem with my 7310
by sasmus1577 on Apr 1, 2009 at 7:22pm Add comment
Take a paper towel moistened with window cleaner and wipe it on both sides along the transparent plastic strip that runs through the cartridge holder. BE VERY CAREFUL NOT TO DISCONNECT IT FROM THE HOOKS ON EACH END.
by moe on Apr 1, 2009 at 8:30pm Add comment
You are Genius-
I used q tips - moistened with window cleaner to wipe the tape
and now printing is back to normal-

After 4 years-all suden-one day- prints came out wiggly-not sharp---and your suggestion fixed it

Thanks-

I almost tossed it
but then again, cleaning electronic devices -esp stereos used to fix problems 99 \% of time.

Window cleaner-wasm good suggestion-takes gook right off the tape

- Anonymous
This fix did not work for me. I tried it 2 times and alignment still fails.
by sasmus1577 on Apr 5, 2009 at 2:13pm Add comment