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canon mx 700 error code 5100

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canon mx 700 error code 5100 by andreasf (12/20/08 4:45 AM) reply + / -
my mx 700 displays the error code 5100. Any idea how to fix it ?


Re: canon mx 700 error code 5100 by linzi (2/5/09 11:22 PM) reply + / -
I had the same problem. It started after some paper got stuck and we had to remove the stuck paper. After making sure that no remnants of the paper remained, the error persisted. Based on a tip regarding another model, I applied grease to the track that the print head holder slides along, at least as much of the track that I could reach without taking the printer apart. I made sure to put some grease on the underside of the track. At first I got the same error. But I repeatedly opened and closed the printer cover so that the print head holder moved back and forth to spread the grease. After doing this a number of times, the error disappeared and the printer started working again.


Re: canon mx 700 error code 5100 by pyrodan (2/20/09 3:26 PM) reply + / -
I had the same problem and tried greasing(actually WD40)per linzi's reply, but it did not help. In the process, I think the solution presented itself. There is a thin (1/4"wide) plastic strip running across the width in front of and below the drive belt. This is part of the optical encoder that tells the print-head where it is. If you look closely, there are fine black vertical lines on this strip. If the strip gets a piece of crud on it, you get an error during the start-up sequence. Gently clean this strip with a damp lint-free tissue. This also fixed a gap in the printing running lengthwise (not across the page like a clogged head).


Re: Re: canon mx 700 error code 5100 by Anonymous (4/8/09 5:05 PM) reply + / -
pyrodan... you are my hero. after crying over this stupid problem for more than 2 months I thought I was going to have to break down and send the printer off to be serviced. your trick worked! thank you, thank you, thank you!


Re: Re: Re: canon mx 700 error code 5100 by Anonymous (4/17/09 2:59 AM) reply + / -
Thank you! Thank you!

After the printer was fine yesterday and a mess this morning, I thought it was the roller below, your damp cloth solution fixed my issue in about 45 seconds.

Had I not seen this I was heading for a new printer and not happy about it with this one being just over a year old.

J


Re: canon mx 700 error code 5100 by mebrose (5/3/09 9:35 AM) reply + / -
Pyrodan, thank you so much, I had the same problem and i followed your instructions and it worked. Yey! you're awesome!!!!!!


Re: canon mx 700 error code 5100 by Surf Monster (5/14/09 10:50 PM) reply + / -
Pyrodan...amazing and HUGE thanks! You solution worked! Too bad I chewed my wife out prior to reading this thread...and blamed her for breaking the printer by carelessly yanking paper out after a paper jam! I had all but resigned myself to both having to shell out another $150 for a new printer and a at least day or two in the dog house.


Re: canon mx 700 error code 5100 by USMC Girl (5/19/09 2:34 PM) reply + / -
Wow........ I read through the threads and thought, "yeah right". I tried it once and unknowingly wiped the wrong strip and of course still had the error, then I read the threads more carefully and found the right one......And guess what?!?!? It worked!!! Nice trick Pyrodan!! You're a superstar...lol Thanks a million!


Re: canon mx 700 error code 5100 by rescue28 (6/8/09 9:16 AM) reply + / -
Pyrodan...again amazing and a huge thanks. I just finshed emailing Canon about the problem and basicly they said I would have to send the printer in for repair. Well I found your solution online line and it worked I am so happy Thank you again.




Re: canon mx 700 error code 5100 by Anonymous (6/11/09 4:59 PM) reply + / -
Pyrodan. You are the man! This problem is ridiculous. I expected a lot more from Canon. Thanks for the tip.


Re: Re: canon mx 700 error code 5100 by Anonymous (6/21/09 3:50 PM) reply + / -
Pyrodan was right on!!! It worked the a super charm!!!


Re: Re: canon mx 700 error code 5100 by Anonymous (6/24/09 2:27 PM) reply + / -
Thanks from Italy too.





Re: Re: canon mx 700 error code 5100 by Anonymous (7/23/09 10:48 AM) reply + / -
Thanks pyro. You saved my day.


Re: canon mx 700 error code 5100 by Anonymous (7/26/09 3:30 PM) reply + / -
Me too!!! Almost ran out to get a new printer!!! You're the man!!!


Re: canon mx 700 error code 5100 by bobwelsh (9/9/09 9:10 AM) reply + / -
Many thanks pyro. It took 2 minutes. Without you...days and maybe dollars?


Re: canon mx 700 error code 5100 by Anonymous (10/1/09 3:24 PM) reply + / -
Work me also!!!! What a save! Terrific information. Thanks Pyrodan.


Re: canon mx 700 error code 5100 by fobema (10/4/09 3:57 PM) reply + / -
It is hard to reach inside and clean that narrow strip. I tried and thought I had not cleaned it well enough, but by golly it printed the first page I tried with no misprints. Thank you pyrodan!


Re: canon mx 700 error code 5100 by Anonymous (10/21/09 5:02 PM) reply + / -
OMG Pyrodan your a printer saver! lol

It worked! oh my friggin god i've been without a printer for a week and didn't know what to do.
I actually used a plan napkin, that didn't do the trick so I just used my fingers!


Re: canon mx 700 error code 5100 by Anonymous (10/27/09 2:32 PM) reply + / -
Thanks for your help...You are a savior!!!


Re: canon mx 700 error code 5100 by pmhburyatia (11/1/09 12:20 AM) reply + / -
Thank you! The cleaning tip worked. The strip is hard to see - it's a thin, translucent strip of plastic that's suspended in the air right behind the print head, but in front of the drivebelt. I used isopropyl alcohol to gently wipe it - some grease got on it, making it impossible for the printhead to tell its relative position.




Re: Re: canon mx 700 error code 5100 by root1 (11/9/09 6:59 PM) reply + / -
pyrodan: The encoder strip had a smudge, your advice confirmed cleaning this would sort out the vertical line issue. Many thanks.


Re: canon mx 700 error code 5100 by RuthE (11/23/09 1:30 PM) reply + / -
Thank you so much pyrodan! You totally saved my printer


Re: canon mx 700 error code 5100 by Anonymous (11/24/09 11:08 AM) reply + / -
I know that you already have so many thanks Pyrodan, but when I saw my first page print flawlessly after all the time I have spent messing with the dumb thing, I couldn't help but thank you too!!


Re: canon mx 700 error code 5100 by Anonymous (12/1/09 8:01 AM) reply + / -
Thanks alot Pyrodan - saved my job !!!!


Re: canon mx 700 error code 5100 by Anonymous (12/17/09 8:42 PM) reply + / -
same here Pyro - from a paper jam - thanks!


Re: canon mx 700 error code 5100 by anonymous (1/20/10 2:38 PM) reply + / -
i was thinking new printer too, thank you again, it did happen post paper jams as well.


Re: Re: canon mx 700 error code 5100 by Anonymous (1/24/10 1:04 PM) reply + / -
You described it well ..... it worke for me via rubbing alcohol and a pair of Q-tips.

Thanks from Houston !!


Re: canon mx 700 error code 5100 by Anonymous (2/1/10 11:58 AM) reply + / -
You are the man! I can't believe it took me this long to google this problem. I know it's been almost a year since you posted your recommended tip to fix this "error 5100" problem and you've gotten a million thank you's, but I have to thank you as well because I was ready to throw this printer against the floor in order to attempt to disassemble it that way because I couldn't figure it out with the proper tools. So thank you!!! Canon support sucks!!!


Re: canon mx 700 error code 5100 by Anonymous (2/3/10 3:47 PM) reply + / -
After an hour on hold with Canon and searching several message boards all it took was a paper towel across the area you describe. Canon needs to take a lesson! Thank you for saving me time and money!


Re: canon mx 700 error code 5100 by anonymous (2/4/10 2:59 PM) reply + / -
Thank you! Thank you!


Re: canon mx 700 error code 5100 by Trotsky (2/5/10 8:16 PM) reply + / -
This is one of the main reasons why i love the internet. BIG Thanks Pyrodan. Canon really need to update their trouble shooting. I am sorry but recommending that turning the printer off and unpluggging, replugging it then turning it on again just doesnt cut it, especially when it is and obvious problem that is easily fixed. Think i might email them this thread link!


Re: canon mx 700 error code 5100 by BobboC (2/6/10 1:41 PM) reply + / -
You're the man, Dan!


Re: Re: canon mx 700 error code 5100 by Anonymous (2/14/10 12:14 PM) reply + / -
Thanks, pyrodan! Worked like a charm!


Re: canon mx 700 error code 5100 by Anonymous (2/15/10 4:26 PM) reply + / -
Worth repeating: Thank you!


Re: canon mx 700 error code 5100 by fowlplay (2/20/10 8:04 AM) reply + / -
Thanks from Jakarta, Indonesia. Was having a paper jam (no paper jammed, got me confused) and stop printing. Google to the rescue for "Error Code 5100" and found this as the first result!

Thanks a lot!


Re: Re: canon mx 700 error code 5100 by Joyomegaful (2/22/10 2:45 PM) reply + / -
Thanks for the tip. I used a can of air spray to clean the area that you mentioned, and it works just fine now.


Re: canon mx 700 error code 5100 by Demetrios3 (2/23/10 1:23 PM) reply + / -
Thanks so much Pyro, you are an Angel.


Re: canon mx 700 error code 5100 by Juthan (3/9/10 4:38 PM) reply + / -
Got excited when I saw this thread, but haven't been able to get results. Looking at the plastic strip described above, I can't see any markings on it at all as described. With the exception of a single black dot on the far right of the strip, it's just completely clear. Perhaps this is my problem?

Any other ideas on what I could try?

Thanks....


Re: canon mx 700 error code 5100 by Anonymous (3/19/10 11:07 AM) reply + / -
Vertikale Streifen habe ich auch nicht gesehen, nur zwei etwas verschmutzte Stellen. Nach Reinigung funktionierte er trotzdem wieder!
Vielen Dank!


Re: Re: canon mx 700 error code 5100 by Anonymous (3/23/10 5:01 PM) reply + / -
exelente respuesta, gracias por enviarla. la banda platica es transparente y para ver la suciedad utilicen una linterna de mano para ver que lugar esta contaminado, con grasa o polvo. y a limpiarla y vuelve a funcionar. gracias pyrodan.


Re: Re: canon mx 700 error code 5100 by Anonymous (4/4/10 11:17 PM) reply + / -
Thanks it worked for me after being without a printer for over a week. It was fixed in minutes thanks to your advice..

Good night..


Re: canon mx 700 error code 5100 by Anonymous (4/15/10 1:54 PM) reply + / -
Thank you, thank you, thank you!


Re: canon mx 700 error code 5B00 by MASNUR (4/17/10 7:59 AM) reply + / -
PROBLEM RESETTER CANON MX700 CODE 5B00


Re: canon mx 700 error code 5100 by ian button (5/2/10 3:50 AM) reply + / -
worked for me too - great work pyrodan! just needed a wipe with the old hanky!


Re: canon mx 700 error code 5100 by Anonymous (5/2/10 8:57 PM) reply + / -
this is the best advice i have seen, this works for the mx300 as well if anyone has one with the same problem.
thanks man, great job


Re: Re: canon mx 700 error code 5100 by Anonymous (5/14/10 8:51 PM) reply + / -
Thanks a lot for sharing your solution.


Re: canon mx 700 error code 5100 by Anonymous (5/24/10 4:56 PM) reply + / -
Pyrodan: AWESOME!!! it fixed the problem Thanks a million!!!!


Re: canon mx700 by Roberttt (6/4/10 11:53 AM) reply + / -
canon mx 700 error code 5B00 cand you tell me how to fix the problem


Re: canon mx 700 error code 5100 by wkhickma (6/19/10 9:36 PM) reply + / -
Well Pyrodan, looks like fix works 99 out of 100. I must be 100. Cleaned strip with paper towel and screen cleaner. Strip looks clear except for the black dot on each end. No damage or smudges detected. I do think it is a problem with the carriage, because when I power back on, the ink module slams forcefully to right and then back to the left again returning the service error 5100. Don't see any paper jams. Any other suggestions?


Re: canon mx 700 error code 5100 by Cabro Steelers (7/15/10 11:58 AM) reply + / -
Many thanks to all of you who posted notes!!! I was successful with the cleaning trick!!! Cheers and thanks!!! From Toronto, Canada...


Re: Re: canon mx 700 error code 5100 by sommerwl (8/23/10 6:51 PM) reply + / -
You're the man. Clean the optical encoder.


Re: canon mx 700 error code 5100 by mrsabriani (9/1/10 6:19 AM) reply + / -
Pyrodan: I dreaded the thought of replacing my printer. I too had the Error 5100 after a terrible paper jam. Thank you so much for the suggestion on the optical encoder, it fixed the problem!!



Re: canon mx 700 error code 5100 by TomBeckman (1/4/11 6:43 PM) reply + / -
My MX700 made a loud racket when starting up and gave error code 5100. I cleaned the clear plastic strip and still got the noise and error. Found a balled up sheet of paper in the far left side of the printer pretty well out of sight. Took that out and it worked fine.

Tom



WOW by ricky200 (1/17/11 9:58 PM) reply + / -
worked for me too. as long as you know where to find the clear strip you are golden. i just used a damp tissue and wiped a small fuzz ball off the clear strip. magic.


Re: canon mx 700 error code 5100 by MattCNS (1/23/11 3:46 AM) reply + / -
Worked for me too. Thanks!


Re: canon mx 700 error code 5100 by GauchoBlue (2/17/11 1:32 PM) reply + / -
Thank you it. Worked!
I couldn't find the right strip at first, and got very inky cleaning everything that looked guilty.
Thanks to pmhburyatia for the clear (no pun) description of what to attack.


Re: Re: canon mx 700 error code 5100 by rfrank397316 (3/31/11 8:10 PM) reply + / -
Same problem as wkhickma. Error Code 5100. Checked for paper jam, cleaned the strip, powered on and BAM! the ink carriage slams to the right and back to the far left where it remains.


Re: canon mx 700 error code 5100 by Lee90745 (4/1/11 3:38 PM) reply + / -
Same here cleaned strip with no results slams right then left the nothing.


Re: canon mx 700 error code 5100 by timanderson (edited 4/5/11 12:02 AM) reply + / -
Not for the faint hearted, but I have a guide on how to take apart your MX700 which might fix it, it worked for me:

http://gadgets.itwriting.com/?page_id=279

Tim


Re: canon mx 700 error code 5B00 by sherali (4/12/11 6:06 AM) reply + / -

Dear sir,

I have printer canon mx700 every thing is ok but displays the error 5b00.

Please help me sortout the problem.


Re: canon mx 700 error code 6A80 by javier solis (4/14/11 10:38 AM) reply + / -
BUENAS TARDES, TENGO ESTE PROBLEMA CON LA IMPRESORA , AL MOMENTO DE CONECTARLA INMEDIATAMENTE ME APARECE ESTE ERROR EN EL DISPLAY DE LA IMPRESORA, ME PODRIAN AYUDAR A RESOLVERLO O DARME UNOS TIPS SOBRE ESTE PROBLEMA.

GRACIAS SE LOS AGRADECERIA.


Re: canon mx 700 error code 5100 by Tom T. Carr (5/29/11 3:20 AM) reply + / -
Really tricky. Many thanks from Germany.

Tommy


Re: canon mx 700 error code 5100 by Pete_USMC (9/3/11 9:15 AM) reply + / -
Many thanks to pyrodan at the top of this thread. His instructions to clean the clear plastic strip worked like a charm. Again, for novices like me, open the printer cover with the power off (so the ink carriage) does not automatically center. Shine a flashlight in and you will see a 1/4" high clear plastic strip that runs the length of the printer. I could clearly see several smudges on my strip. I used a piece of tissue with some Windex, being careful not to smear the grease that's on the carriage track. Matter of minutes and viola...


Re: canon mx 700 error code 5100 by joeykhoury (9/6/11 9:47 AM) reply + / -
I tried cleaning the strip, but I still get the error message. Also, the ink cartridge holder forcefully moves right and left when I turn the printer back on. Any other ideas?


Re: canon mx 700 error code 5100 by caser (10/5/11 7:28 PM) reply + / -
Thanks to pyrodan my mp510 is now working again! I seriously thought I had a burned out machine...Pete USMC's instuctions were also helpful! Whahoooooooo


Re: canon mx 700 error code 5100 by jarhed1964 (10/25/11 9:37 AM) reply + / -

Not only did this fix clear out the Error 5100, but it ALSO fixed the failure to print black ink!!

This took me all but 50 seconds to do, and it fixed the printer and it now prints PERFECTLY!!! Thanks!

BTW, I had already spent about four hours (wish I could get that back) cleaning the print head with windex and/or alcohol, repeatedly doing a deep cleaning of the nozzles, even testing the purge sponges. How can it be that something so simple could fix so many problems, when Canon would have SURELY charged me an arm and a leg to fix it?


Re: Re: canon mx 700 error code 5100 by Old Man Lee (2/3/12 7:20 PM) reply + / -
Thanks for the on point advice.

Would never have figure that one out. Will be RETURNING the printer the wife ran out and bought.

Thanks a $200!



Re: canon mx 700 error code 5100 by insptm (2/7/12 1:13 PM) reply + / -
After 4 years of excellent service, the MX700 failed with the dreaded error 5100 code. Preformed the cleaning per "Pyrodan" and guess what? The MX700 is back working again! Many thanks to Pyrodan!


Re: canon mx 700 error code 5100 by jneato (3/10/12 7:19 PM) reply + / -
Thank you so much. Had no idea it was that simple.


Re: canon mx 700 error code 5100 by bgreen2299@yahoo.com (4/14/12 7:31 PM) reply + / -
WOW! whoever/wherever you are pyrodanm you da bomb!!! fixed in 5 minutes, from not knowing how to even open the thing on my wife's printer (DAD, MY PRINTERS NOT WORKING!!) to DONE.....awesome!


Re: canon mx 700 error code 5100 by LaRanitaAzul (9/13/12 3:34 PM) reply + / -
I tried your solution, but now my printer will NOT turn on @ all!!! HHHmmm!!! Is there some sort of reset procedure? I tried unplugging the unit then holding the power button down while plugging it back in. Nothing happened.


Re: canon mx 700 error code 5100 by nadaine (2/24/13 9:06 PM) reply + / -
after cleaning what u have said, still im getting error 5100 i cant even print...

thnakyou.
please help


Re: canon mx 700 error code 5100 by Rocknspector (3/14/13 5:40 PM) reply + / -
Cleaning the 1/4 inch strip with the encoder in front of the drive belt worked for me too. I cannot say thanks enough!!!!!!!!!!


Re: canon mx 700 error code 5100 by gtjr49 (3/25/14 8:37 AM) reply + / -
Just for those that have older mx700, I turned off the printer, opened the top so I could watch the cartridges when I turned it on. When the cartridges got all the way to the left I pulled the plug. That was the only way I could get to the end of the clear strip the cartridges ride on. I had everything clean but could not get rid of the error. I was able to clean the far right and it works fine now.


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