Mary F

asked Oct 15, 2008 at 7:33am
Unknown Printer

5100 error

I have a MP530 printer and it gives me a error message 5100 after printing 2 or 3 pages. The paper "sometimes" has a wide black ink going down the page. I have cleaned used the utilty with the cleaning guidelines and it is still doing it.

Here is the full error message:
Error Number : 5100 A problem has occurred with the printer mechanism. Cancel printing and turn off the printer. Wait a few moments, then turn the power back on. If the problem persists, contact one of the service centers.

Any ideas?

THanks, Mary