First, I have to admit that I am not experienced at fixing printers. I have been trying to find a fix for this for weeks and I am completely lost.
I have had my printer for a couple of years and up until now I have been completely happy with it. It started out with a lot of wrinkled pages now it is jamming very often and wrinkling almost all of the pages and they are very large wrinkles.
The only thing I have every replaced is the cartridge. When I printed the print settings it says PF KITMP is at 100% PF KIT1 is at 85% Fuser is at 80.3% Laser is at 80.3% Drum is at 98.3%
Page count is 19685
Can someone please give me an idea of where to start? Thanks
Re: Brother 5250DN Wrinkled pages and lots of jams by fishyink (10/14/08 10:29 PM) reply
look at the fuser rollers see if ther smooth or wrinkly if ther gone wrinkly might need new fuser(located at back of m/c). try fresh paper out of a new ream. clean the feed rollers. try stoping the machine before the paper hits the fuser to see if its crinkled before the fuser or after the fuser, help narrow it down
Probably is your paper. If it is a low grade, maybe recycled or has been exposed to a lot of humidity, that can cause the problem. Also, if you've been printing A LOT at one time, that can cause the printer to be overheated and start causing the wrinkles. The same thing happened to me. Look at the paper specs for this printer and see if the paper you're using complies. It is definitely NOT a problem with your fuser, drum, toner, etc. that shows on your stats page. Good luck - hope this helps....
Re: Brother 5250DN Wrinkled pages and lots of jams by Dougpatton (5/26/09 1:12 PM) reply
I have a 4500dn that will not print when I send a message to print. It does print the test pages and configuration page. It sends a message that the lower tray is out of paper. The lower tray which has legal size is full? Any ideas?
I'm not familiar with that model, but sounds like it might be a setting in your print menu. You may already know this, but you might have to specially select that lower paper tray to "print from" because it sounds like it's a specialty paper tray, being it's legal size paper and not 8-1/2 by 11 size paper. So...go up to "File" in the top left corner, click "Print" - this will open your print menu. Then click "Properties" - should be at the top right side of screen. Then click "Advanced" and you'll see another menu where you'll see the "Paper size" option. This should hold your answer/solution. Make sure the paper size selected is "legal" or whatever measurement applies. OR in the print menu it might say "Preferences" instead of properties. If so, you would select the "Paper/Quality" tab at the top. This let you see which paper tray your computer is telling your printer to print from. It will say "Paper Source" and you tell it which tray you want it to print from. Lastly, and I know this is fundamental, but make sure that printer is set as your "default printer" - just to make sure. Okay. See if any of that works. If not, write me back. Good luck! Hope that solves your problem! :-)
Re: Brother 5250DN Wrinkled pages and lots of jams by gthomas (2/7/10 6:06 AM) reply
my 5250dn got a paper jam and now the paper tray wont go up to the rollers anymore. There seems to be a plastic (black) peice thats is in the way keeping it from going up all the way to the rollers. Any Ideas becuase I don't know how it was positioned before the jam. Thanks
Re: Re: Brother 5250DN Wrinkled pages and lots of jams by Anonymous (2/7/10 10:24 AM) reply
I am having the same problem with crinkled paper. I called Brother and they convenienced me that it was the Drum. After replacing the Drum, I find that the problem is still there. The fuser roller is not smooth and is wrinkled looking.
Well, your stats on the machine parts look good and should be in good operating condition. I have had the crinkled paper issue before too. Sometimes it's actually the paper. If it has too much humidity, it can do that. Try buying a NEW pack of paper and see what happens. Also, if I've been overworking my printer all day, it can get too hot and do the same thing. Let me know if any of this info solves the problem. :-)
Re: Brother 5250DN Wrinkled pages and lots of jams by Douglas Lyon (4/11/10 4:14 AM) reply
2. Take out the drum toner assembly and paper tray. Take it outside. Blow air from a can of compressed air (or better still, an air compressor) and really get the junk out of your printer. Use safety glasses and DO NOT breath in toner dust. That stuff is sub-micron and your lungs are unable to expectorate it.
3. pop the rear cover. See the blue plastic tabs labeled #1. Lever these up and lock in place to show #2.
4. try printing using the straight-through path.
5. Check the pressure roller and clean if dirty.
6. Replace the fixing unit.
We (brother tech support and I) went through the procedures above and then I used the brother laser printer service manual (from the 5070) to improve the trouble shooting procedure.
Re: Brother 5250DN Wrinkled pages and lots of jams by lyon (4/12/11 5:35 AM) reply
Yeah about 90% of the time its in the fuser lower pressure roller. In these machines they are known to get ripples in them and cuase jams or wrinkled paper.Unless the machine is heavily used they rarely last the intended life. Brother has updated the fusers so new purchases tend to last there full life. As far as the post above. Staples paper is junk. I've seen it cuase so many problems in machines its not even funny. Plus those machines are so mishandled on the showroom floor thats not really a fair comparison. Which I doubt you really did. I've been a brother ASC for 10 years and know brother makes one of the best monochrome lasers out there. Take it from me or somebody who has used one or two in his life.
Re: Brother 5250DN Wrinkled pages and lots of jams by lyon (4/12/11 9:38 AM) reply
Hi All, OK, at my wits end. How do you replace the fuser lower pressure roller? are instructions available on line? A fuser is $169 (i.e., more than the printer is now worth). A roller is $29 (perhaps worth it, if I can figure out how to replace it). I think the part number is: LPR-B5240 Parts for printer are shown here: http://www.scribd.com And what about the upper fuser roller? Could that be a problem too? Brother HL-5240 HL-5250 Upper Fuser Roller UFR-B5240 - DL
Re: Brother 5250DN Wrinkled pages and lots of jams by nivek (6/12/11 9:00 AM) reply
There really isnt instructions on taking the fuser apart becuase as you can see in the parts manual there is no part numbers for the parts. The part numbers you listed above are typical third party part numbers. The hot rollers are made out of metal so they dont usually cuase a problem. But if your going to rebuild the unit it wouldnt hurt to replace that and the hot roller drive gear since they tend to break alot. As far as the printers worth. Older is typically better.