Our print outs seem blurry, they are missing dots or are being hit a second time to darken. We have a lexmark 2400 . Could this be a out dated driver? any help? Thanks
if it was working day ago and now had problems, its not outdated driver :) missing dots on matrix can be caused by broken nails (or whatever in english is the thing that produce the dot) or bad coil for some of the nails (its all in the printing head). it happens sometimes to have crooked, sided letters/text if some of the nails is curved and not hitting at the right place any way, on most matrix i worked on, its easy to replace the head, so if you have more than one printer you can try switching them(the heads). but if you are most software man, just try reinstall the printer driver as easy start