unknown

asked May 5, 2008 at 11:15am
Hp HP Color LaserJet 2840

HP 2840 ADF feeder not pulling paper

I have a HP 2840 that is not pulling paper in the ADF feeder and gives an error “Document feed mispick, reload. It’s not a worn roller issue because the roller mechanism is not raising/lowering or turning. In addition I installed a new ADF scanner assy. I still fails to function. I updated the firmware and it still doesn’t work. It’s interesting because the printer knows the paper hasn’t moved but doesn’t know the ADF isn’t functioning. Any ideas? I have no idea what to check/change next.
I would suspect a bad ribbon cable, check connections -re install
or replace.
by Scytex on May 6, 2008 at 12:09pm Add comment