|  Post to this thread Post a new message thread
 | Printing problem with HP Photosmart C4100 by Noory (4/28/08 10:14 AM) reply | + / - | We have a HP Photosmart C4100 All-in-One series printer. Just recently whenever we try to print we have a program called "MARKET RESEARCH" come up on the screen and we can't get rid of it. Does anyone know how to get rid of this. Thank-you.
|
| Re: Printing problem with HP Photosmart C4100 by Bert  (4/28/08 5:48 PM) reply | + / - | If the program has nothing to do with HP, a spyware program has probably invaded your computer. Depending which operating system you are using, Microsoft offers software to remove spyware. You can also find other removal programs by using Google.
|
| Re: Printing problem with HP Photosmart C4100 by julie01 (8/20/08 11:14 PM) reply | + / - | This must be one of hp's egocentric thingies that seems to have come from their lab in India and must be on all photosmart all-in-ones because I had it on my c3180 xp printer but when I got a c4380, I installed it on the wireless network and as a result there aren't any identifiable files. However the name of the file that puts out the image that interrupts your printing is marketresearch.msi. I would appreciate finding how to get it removed from my printer also.
|
Post to this thread:
| |
