Please help me in resetting of purge counter of brother DCP130C, UNABLE TO CLEAN ERROR 46. Please provide me a procedure/guideline in resetting of this printer.
Re: BROTHER DCP130C-UNABLE TO CLEAN by fishyink (edited 2/12/08 9:39 PM) reply
Domros machine error 46 means that your printer's purge unit has reached its counter limit and needs replacing, the reason i say this is because your machine has done alot of work and parts will be warn in your m/c, if you just reset the counter you will end up with ink througout your machine, normally when your printer is up for a purge unit its better to get a new machine with new cartridges and a 12 month warranty and no wear. u can get the new brother for about $79 wich is by fare a way better way to go. and with the new brother the inks are alot cheaper than earlier models wich is a bonus.
Re: BROTHER DCP130C-UNABLE TO CLEAN by domros (2/13/08 12:12 AM) reply
Please.......... I think that my printer need to be reset, but my problem is the procedure & troubleshooting guide is not completed yet. Kindly help me.
Re: BROTHER DCP130C-UNABLE TO CLEAN by fishyink (2/13/08 3:33 PM) reply
ill email you the reset procedure for the m/c and pruge but just doing a reset will not cure this problem you need to replace purge unit and do a counter reset on your purge unit, (used to clean the printhead) thats why it says unable to clean,
Re: BROTHER DCP130C-UNABLE TO CLEAN by Anonymous (5/16/08 7:12 PM) reply
the reposnse Fishyink gave was absoluly correct .I work for brother and as listed in the service manual for this machine "Replace both the ink absorber box and flushing box and reset their counters. (When you need to replace the ink absorber box or flushing box,replace both.)*** I can not of course make this manual availble to the public***
Re: Re: BROTHER DCP130C-UNABLE TO CLEAN by domros (6/23/08 6:13 PM) reply
Gud day people. I have the same problem, "unable to clean" and it has an error code 46, and already clean the ink pads. My problem now is the resetting. I've read all the post here so far about resetting it. but my printer model is dcp 120c. And it doesn't have any numeric keypad to perform the resetting. can anyone help me with this? pls email me at ipilprinthaus@yahoo.com.ph. tnx
Re: BROTHER DCP130C-UNABLE TO CLEAN by MaxiDion (8/17/08 2:32 AM) reply
Can anyone give me the procedure on resetting the dcp 120c? I think resetting dcp 130c is just the same for 120c. please email me at ipilprinthaus@yahoo.com.ph
Re: BROTHER DCP130C-UNABLE TO CLEAN by ialatam (8/23/08 1:21 AM) reply
- pull out the AC plug - put back the AC plug while holding down the “menu” button and keep holding it (15 sec) - now you are entering the MAINTENANCE mode and “error 46” pops up in the display - select 8 by using the arrow buttons ,push OK and select 0 and push OK - 00:00 00:01 OK (the display is showing this message) - now push the MONO button 25 times until you see PURGE: xxxxx - Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok - the purge counter indicates now: purge: 00000 - switch off the printer ,switch it on - ready to print - CHEERS!
The only remark is that your waste ink box is too full with ink. Ink flooding might be happening……
Re: BROTHER DCP130C-UNABLE TO CLEAN by lolo12 (9/23/08 11:57 AM) reply
I am trying to re-set my Brother DCP-130C because the printer is confused about the ink cartridges. I did this by accicdently pulling out the cord and now it is all confused and doesn't recognise my new cartridges. I think a reset would work...Thanks email me at jordanreillystock@gmail.com
Cheers
Re: BROTHER DCP130C-UNABLE TO CLEAN by manila13 (10/26/08 10:57 PM) reply
i was able to talk to a technician. he told me printer companies intentionally put limits to the counter because its the only way we can go back to them and make a re-purchase. in manila we have the CISS system which gives us plenty of ink for so much less. non company technicians can also fix major probs. so i guess its just one of their ways to get us to buy more parts from companies.
Re: BROTHER DCP130C-UNABLE TO ALIGN INJECTORS by jalavinp (11/20/08 4:12 PM) reply
Here is the Error: "Unable to Clean" (code 46) solution:
The machine counts all purge (cleaning) operations in order to prevent the internal ink absorber box from overflowing with purged ink. An “initial purge”, for example, advances the purge counter by 187 + 420 = 607. When the purge counter approaches 6400, an internal "Machine Error 46" is generated. Further purge operations are prohibited, and therefore the printer becomes unuseable.
When an internal Machine Error 46 is generated, the user will see an “Unable to Clean” external message and will be unable to use the printer. The “Unable to Clean” external message can relate to many different internal error codes however.
The user can establish the internal Machine Error Code as follows: pull the mains cable out of the machine (power off), hold down the Menu/Set key, re-insert the mains cable into the machine (power on). The internal Machine Error Code will be displayed.
If there is a Machine Error 46, it is necessary to dismantle the printer, replace the ink absorber box (or possibly break the ink absorber box open and clean its absorbent sponges under a tap), re-assemble the printer and reset the purge counter to zero.
The proper reset code sequence to reset DCP printers without numeric keypad should be as follows:
1. press buttons Set, Menu, Mono Start one by one, followed by up arrow key four times. this should all be done as short a time as possible, around 3 seconds.
2. enter maintenance mode 80 by pressing the up/down arrow key and set key to select numbers 8 and 0
3. press up arrow key several times to get to the Purge item
4. enter 2, 7, 8 and 3 using arrow/set keys to reset the counter
5. press Stop/Exit key to go to root of maintenance mode
1. Pres 'menu', 'mono start' then 'menu' one by one...
2. Press the arrow up or down to go to 'maintenance 80'.
3. Press 'mono start' several times to go to 'Purge'. Finding the PURGE will show some numeric value which is I assume the number of times the printer had cleaned.
4. Press 'arrow up' key and scroll for number "2" then press "set". Do the same for numbers 7, 8 and 3. After you have entered this combination, the purge numeric value will be reseted to 00000.
That's it...
Solution no. 3. (for printers with numeric keypad):
Resetting purge counter on: MFC-620CN / MFC-420CN / MFC-410CN / MFC-210C and FAX-2440C:
1. Enter machine maintenance mode (on MFC-210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode.
2. Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).
3. Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.
4. Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
5. Press the Stop/Exit key to return to the initial stage of the maintenance mode.
6. Press the 9 key twice to return to the standby state.
You will need to put the link into google and translate the site into english. Once you have found and cleaned out the ink in the tank you will need to do the reset.
Due to the fact all new brother modells are of the same print engine, it will give you a hint on how to clean the wasteink bag.
Happy Printing!
Re: Re: BROTHER DCP130C-UNABLE TO CLEAN by audit118 (1/17/09 7:36 AM) reply
You have to reset the purge count to zero (if you haven't already). Or maybe you just missed something, left out a step somewhere (hope so, otherwise sorry but i don't know what else could it be). Make sure to initialise and follow the maintenance procedure as described (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again), when finished resetting the purge counter close the session, the display should indicate that the system has returned to stand-by mode.
Good Luck!
Re: BROTHER DCP130C-UNABLE TO CLEAN by Anonymous (2/2/09 8:11 PM) reply
My printer is BROTHER DCP130C. The printer head is alway clog. Does any body knows the best brothers printer for my internet shop. Please help me to find. Thanks
Re: BROTHER DCP130C-UNABLE TO CLEAN by domros (7/21/09 12:59 AM) reply
My printer is BROTHER DCP130C. The printer head is always clog. Does any body knows the best brothers printer for my internet shop. Please help me to find. Thanks
Re: BROTHER DCP130C-unit unable af by pranto (7/22/09 7:23 PM) reply
Error message 46 'Clean unable' showing and have tried pressing everything in 'Maintenance80' but does nothing. Really stuck as have loads to print and am working all w/end so no time to buy another printer.
Re: BROTHER DCP130C-UNABLE TO CLEAN by ChrisRose (11/21/09 9:34 PM) reply
Thanks anonymous. This procedure worked fine for me. Now I can take some time to choose a new printer to buy and meanwhile use up my stock of cartridges for this one. (DCP 350-C)
Re: BROTHER DCP130C-UNABLE TO CLEAN by AGENTSKY8 (12/4/09 4:56 PM) reply
i have already set the purge to 00000 but after the cleaning and tried test the printing, all colors did not appear or it is totally blank.... i called the technician and they told me the "trouble shoot 10" method.... how can i fix this? any ideas, thanks in advance
Re: BROTHER MFC-240C by aphouse (12/8/09 9:52 PM) reply
I have a Brother DCP-130C that comes up with Error Message: Unable to Clean 50. What does that mean?? Ive only read when the Error is 46 :( Any help greatfully received. Thanks
Re: BROTHER DCP130C-UNABLE TO CLEAN by Anonymous (12/28/09 2:17 AM) reply
To my knowledge power purge is numbers 7 6 4 each with ok between them. Then 7 6 3.Thisis in the maintainence mode.
Does anyone know if the printhead is able to be removed from the DCP130-C?? I want to soak it to remove clog, all the purges etc have made no difference. I have parked the head over tissue with alchol, but clearly its blocked severly, and needs to be worked on some, not merely parked over a damp tissue.
Re: BROTHER DCP120C maintentance by bajdas (1/2/10 7:29 PM) reply
Thanks to mydcp110c and others for the maintenance code tips.
This fixed the error on the Brother DCP-120C printer the family uses and now allows us to use the remaining ink cartridges we have bought (bought a black 3-pack recently).
Will investigate if we can replace the waste ink bag with new or we just need to buy a new printer.
I've got a brithor mpc 130 printer, there is an error message Unable 4f init ... please notice why such problems occur. and what solutions can be given. thanks
Re: BROTHER DCP130C-UNABLE TO CLEAN by leo2mar (1/16/10 8:28 AM) reply
Color when printing off the net is not as defined as what it was,the color died after I changed the cartidges how ever the printer still prints black ok.
Re: Re: BROTHER DCP130C-UNABLE TO CLEAN by Bostonman (2/16/10 9:44 PM) reply
Thanks so much mydcp110c !! Your reset procedures worked perfectly well for my MFC420N. You've saved my printer and the world as well by reducing one piece of printer junk in the land fill.
I am really appreciated for your help!
Re: Re: Re: BROTHER DCP130C-UNABLE TO CLEAN by Anonymous (2/19/10 7:16 AM) reply
unable to print.it shows black cartridge is empty and colour cartridges near empty.I purchase new black cartridge still showing same message..pls help me to solve this issue
Black cartridge not detecting.error 4 by sajid parvez (3/3/10 7:54 AM) reply
unable to print.it shows black cartridge is empty and colour cartridges near empty.I purchase new black cartridge still showing same message..pls help me to solve this issue
After I install new black cartridge also still my printer showing black cartridge empty.when I press menu start butten it show maintnance 10 message, what it means..can eny one help me to solve this issue...
Hi I have a Brother DCP 130C printer,and there is an error message "clean unable 51".How can I get out of this error? please send me the procedure..Thanks
Re: BROTHER DCP130C-UNABLE TO CLEAN by Anonymous (3/25/10 4:00 PM) reply
hey guys. i need help with my Brother DCP-165C. My LCD reads: "clean unable 5A". i've tried resetting the purge, but it didn't work. please advise. thanks!
Re: BROTHER DCP130C-UNABLE TO CLEAN by Anonymous (5/26/10 8:38 AM) reply
Did all of the steps you said to clear error 46 and replaced the ink absorber pad and cleared the purge counter to 0 but still didn't work. After re-searching the net we have worked out that you need to follow the same steps but go to the item listed as 'flush' and reset this counter by using the same numbers listed for the purge - now works!!!!
Made doubly sure by going through routine maintenance and forcing a clean - and it's OK. Saved a lot of money and time - thank you so much!
How un-environmentally friendly of brother to basically make people think they need to buy a new machine for something so easy to repair - thanks to the internet and sites like this - fantastic!
Re: BROTHER DCP130C-UNABLE TO CLEAN by Anonymous (6/5/10 3:10 AM) reply
Gumagana ito sa dcp-130c ko. Thank you for this site and post this information. To the Brother Co., they are not user friendly,maganda sana ang printer nila pero ang kaso walang kwenta ang manual ng printer, kulang sa impormasyon.
Re: BROTHER DCP-165C - error 48 or ini unable 48 by lenardames (7/3/10 1:20 AM) reply
This is my 3rd Brother DCP350C, one would think I should have given up after one and two.... Anyway, head blockage on all them is causing me headaches, repeat cleaning no use, does anyone know a good method for getting in and cleaning them effectively. I have had the thing apart to the cap that covers the head, but still nothing, help!
Re: BROTHER DCP130C-UNABLE TO CLEAN by Ben2 (8/21/10 10:43 AM) reply
I have just reset and cleaned my ink absorber pad successfully. Reset the counter using the procedure above. Clean the pad by: 1. Opening the top section, as if you were plugging in the USB cable. 2. Pop the left cover off. It is long, down the left side. It covers a cable and the tab that holds the blue lid arm in place. No screws, just pops off gently. I used a flat blade screwdriver, starting at the thin section. 3. Pop the lid arm out. Rotate the lid all the way back. 4. Locate the ink absorber pad. It is rectangular, about the size of postage stamp. It lies in a recess, adjacent and to the left of the roller, down in the back. There was a second pad, underneath the first. It is small, positioned vertically, down a hole from the first recess. 5. I cleaned the tiny pads in water, drying them with paper towel. 6. Reverse the process to put it all back together.
Incredible to think that a 1 cent foam pad, difficult to locate but easily cleaned, could force a new printer.
Re: BROTHER DCP130C-UNABLE TO CLEAN by Azezuddin Fadzil (8/31/10 9:21 PM) reply
What steps should I take for MFC-21C? similar to 210c or diferent? I do use brothers models particalr for their size, refilling options and I think they are still unbeatable on a market, but this 46 message is true killer.
Re: BROTHER DCP135C-UNABLE TO CLEAN 51 by ejays (10/20/10 1:10 AM) reply
Thank you very much for posting these instructions. :)
I used them to fix my MFC-290, but I had to make a few modifications.
I had a series of errors that included Print Unable 52, Clean Error 5A(or Clean Unable 5A?), and finally, Machine Error.
The Print Unable cleared up after I lifted the scanner cover about 20 times. (I'm talking about that cover that you open that shows you the inside of your printer, so you can see the cartridge and rollers). The print cartridge finally unstuck itself and decided to move after that, but gave me a Clean Unable or Clean Error message.
Then I found your directions. The difference for the MFC-290 are minor, but I thought I'd add them here in case anyone else is looking for a solution for their 290.
Modified Directions for MFC-290
- pull out the AC plug - put back the AC plug while holding down the “menu” button and keep holding it (15 sec). It's ready when all 4 buttons are flashing on and off, and you see the word
Re: BROTHER MFC-290 UNABLE TO CLEAN by Cats (12/18/10 9:59 PM) reply
Thank you very much for posting these instructions.
I used them to fix my MFC-290, but I had to make a few modifications.
I had a series of errors that included Print Unable 52, Clean Error 5A(or Clean Unable 5A?), and finally, Machine Error.
The Print Unable cleared up after I lifted the scanner cover about 20 times. The print cartridge finally unstuck itself and decided to move after that, but gave me a Clean Unable or Clean Error message.
Then I found your directions. The difference for the MFC-290 are minor.
Modified Directions for MFC-290
- pull out the AC plug - put back the AC plug while holding down the “menu” button and keep holding it (15 sec). It's ready when all 4 buttons are flashing on and off, and you see the word "Maintenance."
- now you are entering the MAINTENANCE mode and “error 46” pops up in the display (Mine said Error 5A)
- Using the keyboard, type 80.
- 00:00 00:01 OK (a message shows up like this, but may have different numbers)
- now push the Up or Down button as many times as you need to, until you see PURGE: xxxxx
- Using number buttons, type: 2783 (might need to push ok at the end, but not after each digit.)
- the purge counter indicates now: purge: 00000
- switch off the printer ,switch it on
- ready to print
Re: how to fix error 32 on brother printer DCP-165 by Samii-Babee (12/24/10 2:55 AM) reply
Please help... still bad print quality even after several cleaning... always got gaps in the printed blocks... what might be the problem? please help....
Re: BROTHER DCP120C-BLACK IS UNABLE TO PRINT WELL by delegation (2/27/11 1:56 AM) reply
can somebody tell me what to do about my dcp120, i can not achive a good printing on black (fainted), also have lines. But the rest of the colours are OK, i have cleaned it so many times it's not responding pls somebody should help me for solution. thanks
Re: Re: BROTHER DCP130C-UNABLE TO CLEAN by ghie (3/22/11 6:22 PM) reply
can anyone send pics or instructions on how to clean the bottom pads to stop the unable to clean error message?
i have found and cleaned the sponge under the scanner but the error message is still there and apparently there's a 2nd pad i need to find and clean too!!
Thanks
Scott
Re: BROTHER MFCP240C-UNABLE TO CLEAN by reneagde (5/3/11 7:21 PM) reply
Need help about my Brother DCP 130C printer. I was able to reset print by following the reset instruction. However, I still cant print anything. Just blank. Ink level showed low volume even cartridge still full.. Csn anyone help me with this!!!!!...
Re: BROTHER DCP130C-UNABLE TO CLEAN by emisj (6/13/11 7:53 PM) reply
Need help about my Brother DCP 130C printer. I was able to reset my printer by following the reset instruction. However, I still cant print anything. Just blank page everytime I print. Also, Ink level showed low volume even cartridge still full.. I would appreciate anyones help!!!!!...
Re: BROTHER DCP130C-UNABLE TO CLEAN by emisj (6/13/11 7:53 PM) reply
Need help about my Brother DCP 130C printer. I was able to reset my printer by following the reset instruction. However, I still cant print anything. Just blank page everytime I print. Also, Ink level showed low volume even cartridge still full.. I would appreciate anyones help!!!!!...
Re: BROTHER DCP135C-UNABLE TO CLEAN by robsondesign (6/16/11 7:56 PM) reply
Error 46 on Brother printers Resetting purge counter:
1) Enter machine maintenance mode (on MFC210C all four photo/copy/fax/scan lights flash in maintenance mode). Care is needed in maintenance mode, otherwise critical settings may be inadvertently corrupted.
FAX models with numerical keypads: Press the Menu/Set, *, 2, 8, 6 and 4 keys within two seconds. (if you fail to complete the correct key sequence within two seconds, press the Stop key to try again).
Other (non-FAX) models: Press the Menu/Set and Black Start keys. Next press the “up arrow” key four times to enter the maintenance mode).
2) Press the 8 then 0 keys in the initial stage of the maintenance mode to call up the machine's log information list (function code 80).
3) Press the Black Start key several times to scroll through the log information list to reach the purge counter. The purge counter is the 25th item in the list.
4) Press the 2, 7, 8, and 3 keys in this order to reset the purge count to zero.
5) Press the Stop/Exit key to return to the initial stage of the maintenance mode.
6) Press the 9 key twice to return to the standby state.
Re: BROTHER DCP130C-UNABLE TO CLEAN by perron (8/25/11 9:13 AM) reply
How can I reset the ink of brother model dpc-165C. Monitor is displaying cannot detect black ink when in fact I already reinstal all the ink. please help. thank you
Re: BROTHER DCP130C-UNABLE TO CLEAN by vinson (10/12/11 2:47 AM) reply
Hi - I have cleaned the ink pads, both, reset purge and flush to zero and it worked for a while before showing Machine Error 5A which I can't seem to get rid of despite repeating all the above several times. It makes a little whirring wimpish sound after giving the 100% Normal message and then returns to the Unable to Print message with '5A' error accompanied by flashing red exclamation mark and photo capture. Any kind suggestions to solve this persistent problem - it only occurred after the printer was inadvertently left on for a week and was fine before that after purge number 1. Regards
Re: Re: BROTHER DCP130C-UNABLE TO CLEAN by guybagnall (11/11/11 8:29 AM) reply
Hi - I have cleaned the ink pads, both, reset purge and flush to zero and it worked for a while before showing Machine Error 5A which I can't seem to get rid of despite repeating all the above several times. It makes a little whirring wimpish sound after giving the 100% Normal message and then returns to the Unable to Print message with '5A' error accompanied by flashing red exclamation mark and photo capture. Any kind suggestions to solve this persistent problem - it only occurred after the printer was inadvertently left on for a week and was fine before that after purge number 1. Regards
Re: Re: BROTHER DCP130C-UNABLE TO CLEAN by guybagnall (11/11/11 8:31 AM) reply
Hi - I have cleaned the ink pads, both, reset purge and flush to zero and it worked for a while before showing Machine Error 5A which I can't seem to get rid of despite repeating all the above several times. It makes a little whirring wimpish sound after giving the 100% Normal message and then returns to the Unable to Print message with '5A' error accompanied by flashing red exclamation mark and photo capture. Any kind suggestions to solve this persistent problem - it only occurred after the printer was inadvertently left on for a week and was fine before that after purge number 1. Regards
Re: BROTHER DCP130C-UNABLE TO CLEAN by mr sad (11/16/11 7:31 AM) reply
Hi everybody! How can I troubleshoot my brother printer dcp185 that it always appears "no paper fed" and with red flush although papers already fed on the tray? and how to remove this message error "7A"? please help me....I'm already depressed...Thanks! God bless us!
Hi everybody! How can I troubleshoot my brother printer dcp185 that it always appears "no paper fed" and with red flush although papers already fed on the tray? and how to remove this message error "7A"? please help me....I'm already depressed...Thanks! God bless us!
Thank you! This worked for me! I have a Brother MFC5480CN and your instructions still worked for me. I had to use different buttons for OK and MONO, but I figured it out. I'm still going to buy a new printer because it's time and I don't want ink to overflow. But I can still fax and scan and emergency print until my new printer arrives. THANK YOU!
Re: BROTHER DCP135C-UNABLE TO CLEAN ERROR 51 by broprobs (2/11/12 4:14 PM) reply
Reset Purge counter as described in above posts but proved ineffective against Error 51. Eventually fixed the problem which turned out to be mechanical and relating to gear system of cleaning unit. The Fix : Remove the unit from the printer ( 3 screws, 2 pipes and 1 electrical connection ). You will then find amongst the gears on the underside of the unit a swinging arm which carries a transfer gear which moves between the Pump gear and the Distributor gear. When the drive input to the cleaning unit is clockwise the arm moves in one direction ( say pump) and when the drive is anti-clockwise it moves in the other direction (say distributor). With my printer the shaft that the arm swings on was gummed up with waste ink which had found its way there, stopping it moving freely. I found it necessary to remove the arm and gear off the shaft and then clean all parts thoroughly in order to get a lasting fix ( just using an aerosol cleaner with the parts still in situ only freed the arm temporarily. ( I don't know if it matters which way up it goes, but the gear under the arm has a little slot on the side nearest the arm on my machine ) Good Luck !
Re: BROTHER DCP 185c-UNABLE TO CLEAN by nesvelin (3/12/12 5:51 PM) reply
Just used the instructions below to fix my DCP 120C
pull out the AC plug - put back the AC plug while holding down the “menu” button and keep holding it (15 sec) - now you are entering the MAINTENANCE mode and “error 46” pops up in the display - select 8 by using the arrow buttons ,push OK and select 0 and push OK - 00:00 00:01 OK (the display is showing this message) - now push the MONO button 25 times until you see PURGE: xxxxx - Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok - the purge counter indicates now: purge: 00000 - switch off the printer ,switch it on - ready to print
Thanks very, very much
Niall
Re: BROTHER DCP130C-UNABLE TO CLEAN 46 by dvdx (11/24/12 8:30 AM) reply
Anyone have idea how to fix the BROTHER MFC-J415W printer which received "UNABLE TO INIT. 48" error? Had tried reset purge and flush counter. But everytime power up still receive such an error. Observe that is no movement on the print head at all. Really need Guru help here....appreciate if who can give some other advice to try. Thanks.
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