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HP Deskjet F380 paper jam won't clear

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HP Deskjet F380 paper jam won't clear by szaleniec (1/27/08 5:35 PM) reply + / -
Got a paper jam, cleared it, printer still reporting paper jam and won't print anything! What's going on?


Re: HP Deskjet F380 paper jam won't clear by Anonymous (1/28/08 5:17 AM) reply + / -
I had the same problem happen to me. I had to delete all evidence of the printer on my server and client computers (I had my set up as a network printer) by going to control panal -> Printers -> and deleting the printer icon. Then I rebooted my machines. Then plug and play found the printer again but I needed to use the install CD to get all that I had restored (HP photo software). Everything's working fine now, but I'm still burdened with rollers that pull the paper in an uneven grab, resulting in crooked printing every time......


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