|This is a very common printer, I think, and not a new model. Mine has new ink and the proper software is installed. Problem, when I switch it on the Red light (on the second or middle button) does not extinguish. It continues to glow, whatever I try to do. Any hint as to what might be wrong. |
When I disconnect the printer from the computer and plug it in separately, the red light comes on and stays on. It stays on whether I install or remove the ink cartridges.