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epson printer does not recognize ink cartridges

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epson printer does not recognize ink cartridges by markf78 (10/22/07 8:31 AM) reply + / -
i put new ink cardridges into my cx3600 and it keeps saying cannot recognize cartridges they are the same cartridges i always use can anyone help there are lights staying on all the time the ink light is on along with a 1 in the copy window and the two green lights below that are on as well


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