grafidea

asked Sep 20, 2007 at 7:56pm
Xerox Xerox DocuColor 12

9-343 error on Xerox Docucolor DC12

Hello,
Its the first time I post here. I have a problem with a Xerox Docucolor 12. When I turn on the machine, the main motor doesnt run and gives "9-343 error" on display.
Some weeks ago I had some similar errors (9-342,9-344) but machine works after turn off during some seconds. Other time I had to enter on Component Control (DC330), enter "9-215" and got change Low value into High value.

But this time I got "9-342" error, I got to put High value on DC330 (9-215) but I couldn't with "9-343" error. I cannot change L into H (enter codes 4-007, 9-059 and 9-215).
I have checked IOT Drive, and some cables,... As fas as I know it has some to do with IBT or 2nd BTR...

Anyone has some idea? Who can help me? Thanks!

Hello,
Its the first time I post here. I have a problem with a Xerox Docucolor 12. When I turn on the machine, the main motor doesnt run and gives "9-343 error" on display.
Some weeks ago I had some similar errors (9-342,9-344) but machine works after turn off during some seconds. Other time I had to enter on Component Control (DC330), enter "9-215" and got change Low value into High value.

But this time I got "9-342" error, I got to put High value on DC330 (9-215) but I couldn't with "9-343" error. I cannot change L into H (enter codes 4-007, 9-059 and 9-215).
I have checked IOT Drive, and some cables,... As fas as I know it has some to do with IBT or 2nd BTR...

Anyone has some idea? Who can help me? Thanks!

by tsatsral on Jan 18, 2010 at 10:17pm Add comment