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HP 3500 59.99 error

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HP 3500 59.99 error by LaserJas (edited 3/22/07 8:18 AM) reply + / -
I have a 3500 in a sorry state

At the mo its saying 59.99 error, have replaced the dc controler, reseated the connections to it and checked the cables for breakages, replaced the sensor and still no joy.

Unfortuneatly 2 others have been here before me to this printer so I may be trying to fix a problem that has been created by others but have been met with innocent faces.

Any ideas????


Re: HP 3500 59.99 error by LaserJas (3/22/07 8:18 AM) reply + / -

When the printer is turned on it starts initalising (I'm a Brit) and starts to go through its checks, the motors start turning slowly and speed up then all comes to a standstill and the above error is displayed.

Re: HP 3500 59.99 error by Stephen (3/22/07 11:35 AM) reply + / -
59.99 An error occurred in the secondary transfer engaging mechanism.

1. Faulty secondary transfer engagement sensor. Replace the secondary transfer engagement sensor.

2. Faulty secondary transfer engaging solenoid. Replace the secondary transfer engaging solenoid.

3. Faulty feed motor. Replace the feed motor.

4. Faulty DC controller PCB Action: Replace the DC controller PCB.

Re: HP 3500 59.99 error by Sharpie (5/12/08 7:47 AM) reply + / -
Just wanted to add to this, had this error too on a color LJ 3500. Happened on warmup before it started calibration would kick up 59.99 error on the display.

The first 2 items Stephen listed are on the Pickup/Feed Assm (3500/3550 part # RM1-0765-070CN). So I took it apart (not easy to get out either) & replaced the whole assm since I had one laying around which fixed the problem.

Re: HP 3500 59.99 error by 1768 (1/15/09 9:03 PM) reply + / -

Re: Re: HP 3500 59.99 error by Anonymous (11/10/09 6:23 AM) reply + / -
hi, i replaced the dc board, still the error is there. where is the secondary transfer engaging mech, and the sensor. thanks and pls respond asap.

Re: HP 3500 59.99 error by laserphil (11/11/09 12:22 AM) reply + / -
the pickup/feed assy needs replacing, see sharpies post above.

Re: Re: HP 3500 59.99 error by Anonymous (11/11/09 4:16 AM) reply + / -
thanks for the quick response. gonna get down to it.

Re: HP 3500 59.99 error by rtiql8nyj (5/6/10 5:03 PM) reply + / -
I have the same error. Ordering the pickup assy today. I'll let yo know if it fixed mine as well.

Re: HP 3500 59.99 error by dmzcompute (5/7/10 8:07 PM) reply + / -
Happy I no longer get any of these. Not an easy job to replace that feed unit.

Re: HP 3500 59.99 error by moe (3/10/14 10:01 AM) reply + / -
Just fixed one of them without changing any parts. The cause is the secondary transfer solenoid on the paper pickup assembly. There are 3 solenoids on the printer. 2 of them have foam on them that doesn't deteriorate. For whatever retarded reason HP has for using the crap foam that does deteriorate, they stuck it on the secondary transfer solenoid. It is not an easy task. You definitely need the service manual. I printed it out and as I disassembled it, I put the parts and screws on the sheet designating its removal. Then I reversed the order. In the front right corner of the pickup assy., don't remove the 2 screws in the metal, take out the 2 in the plastic. To reinstall, put the front end under the plastic assy. at the back of the printer and then wiggle it until it falls into place. Do put a thin piece of stick backed felt on the solenoid as you do not want to tear it apart a second time.
I fixed 2 of them this week, so the first one wasn't a fluke. There are a few ridiculous fixes on the HP forum, fixya and helpowl that involve blowing air and spraying electronics cleaner. Doing a rain dance would work just as well.

Re: HP 3500 59.99 error by afeno (1/3/15 9:18 AM) reply + / -
Wow!!! you are a genius moe. I did what you discribed above and I was able to fix my printer.
Thank you so much!!!

Best Regards,

Re: HP 3500 59.99 error by Pee78 (3/16/15 5:53 AM) reply + / -
I just wanted to add to this topic that the SOLUTION is posted by MOE. Thanx!

Re: HP 3500 59.99 error by cael (edited 3/24/15 8:41 PM) reply + / -
Please Help me !

the first time i switch solenoids, and also made an insulation for it, because the foam was totally plain, it didnt work

the second time (now) im re-making the insulation for solenoid and also put electronic cleaner on paper sensor (it might be ok, because its says when paper tray 2 its empty or have paper) but either way i thinking about switch too with the other. what do you think?

Is very urgent for me to repair this printer. i will be in troubles if i dont.

Thanks !

xoxo C. Elena

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