pope523asked Nov 22, 2006 at 11:41am
Pixma iP3000, Clogged Cyan print head?
I've got a Canon Pixma iP3000 (purchased for printing photos) and was very happy with it when I first got it. After a while, I started getting a magenta cast on my black & white photos.
I ran the nozzle check pattern and found that I horizontal lines on the Cyan portions of the pattern. I ran the cleaning and deep cleaning repeatedly and it didn't help. So I called Canon tech support and they had me run some tests and clean it a few more times. I told them that I had been using Canon inks (I lied, I've been using generic inks from Abacus Ink). They sent me a new print head and the problem cleared up for several months.
Well it's back again. Same symptoms, on the Cyan again. I guess I need to use the Canon brand inks, but in the meantime, how can I get the Cyan unclogged? I'm nervous about trying to clean it by hand without some time of instructions.
SO is my assumption correct, that the head is just clogged from the cheap ink? Can I clean it with a Q-Tip? Where to I clean it? Should I use water, or rubbing alcohol or Windex?
I had been using Cannon carts for some time but then purchased some other makes for my printer from a certain German supermarket chain. I am not sure if i am allowed to mention the the name but it was Lidl.
Now the colour carts seem to perform ok but i had started out with a problem on the black. On printing a glossy Picture i found that the black looked awful, in fact it was not Glossy but a matt finish.
On accidentally brushing my hand against the picture sometime later the ink rubbed off! I suspected the paper i was using as i had not used this type before. So i went back to my original paper and guess what? Yep the same thing happened. I then took the cartridge out and it stated that this cart was for the Cannon Pixma Ip3000, Well either i had a bad lot of ink or it was not the correct cartridge i did not know at this point.
Shortly after changing the Black i noticed that the colours then started to mess about especially the magenta. Cyan was also messing about. I ended up using all the stock of Inkrite carts i had and still had this problem with magenta. So this was what i did to correct the problem. I removed the carts then removed the carrier. I filled a small bowl with Methylated spirits and immersed the whole print head in it and left this for 24 hours. But before doing so i also carefully poured some from the bottle over each print port. And let this drip out into another container. I then left the print head to soak over night and went back to it the next day. I very carefully cleaned the print head with a lint free cloth and some more meths. I then fitted the carrier back into the printer and deep cleaned it. Wasted about 10 sheets of plain paper but now i have every port printing in colour and no more problems. It seems with some cheap ink carts they will block up your printer i will gladly give you the makes that i have always used. Inkrite Now some of these on Ebay you will find problems with the Black either at the start or half way through its use. The shelf life of these carts is approx 18 months and much of what is being sold on Ebay is old out of date stock! So becareful who you buy from. If you have a Morrisons Supermarket near by they stock some brilliant inks and they are cheap but will not clog your printer. As for Lexmark if you have one of these get rid of it they are crap! and don't listen to all the rubbish that most high street banks use Lexmark! If that is the case, then that is why your bank charges are so high! LEXMARK IS THE MOST RUBBISH PRINTER AND EXPENSIVE FOR CARTRIDGES I HAVE EVER COME ACROSS.That is the all in one mind you.
No.2 Remove Ink cassettes and use sticky tape to reseal them so ink doesn't spill/ dry out
No.3 Remove Print Head from printer.
No.4 sit Print head in shallow dish with (distilled is best) water
No.5 leave to soak overnight.
No.6 Rinse Print head with running water and stand it on a folded tissue (absorbent paper) so ink and water can leech from the print holes. (about 2 hours)
No.7 REPEAT No.4, 5 and 6 until there is no stain on the folded tissue...
No.8. Refit Print head then Ink cassettes and carry out Head cleaning and print test....
It worked for me! (Canon Pixma iP1000) but it took a week.
I have just dismantled the print head, unclogged the ports and refitted everything. One problem however, the printer is sending out an error message that there is no print head fitted and refuses to print. I suspect that Canon has set the printer up like this so that unauthorised servicing renders the printer unusable, unless that is, you know the servicing 'hack'that will reset things. So, is there any good hearted printer service mechanic out there that will help out? Cheers,
Just a couple of things to add
InkyJet cheap inks,(made in China) the yellow turns green.(and no, I don't print in the sun,lol), no good for photographs.
And the comment on Lexmarks I fully agree with, only banks can afford to buy the ink for them, stick with Canon or Epson, leaders by far in every department.
The isopropanol alcohol idea is a good one, I'll be trying that one out.
Found it at a hardware store.
STEP ONE: Lifted print head from printer. It pulls out easily because it is held in with the same swing down lever that holds the cartridges in place.
STEP TWO: put two layers of paper towel in bottom of dish to protect sensitive sprayer heads;
STEP THREE: put enough solvent in dish to just cover the screens on which the cartridges sit when in use;
STEP FOUR: took the two small screws out that hold the white ceramic piece;
STEP FIVE: gently pried ceramic piece back and away, to reveal underside (no need to pull away glued points on both sides);
STEP SIX: Gently moved head up and down to slosh solvent around it as best I could. Also, used a table spoon to pour solvent over all orifices in print head, turning it upside down and then back a few times. Also used an air can with plastic straw to blow into and thru all orifices, alternately sloshing and pouring solvent over head(careful not to touch any of the holes, screens, sprayer heads with anything!);
STEP SEVEN: Final rinse with clean solvent poured directly from can over all parts, letting solvent overrun fall into dish.
STEP EIGHT: Gently shook solvent off head; took it outside and sprayed air from can into all orifices to clear out and help solvent evaporate. Let head sit to completely air dry for about 20 minutes.
STEP NINE: Reinstalled head, cartridges and it prints like a new machine.
AFTERTHOUGHT: Before using the above procedure I tried using warm water followed by ammonia soak, and it just did not cut the clogged ink. I found that not only did the above referenced solvent clean the head so it printed perfect, there was still a little ink bleeding out of the head when I finished, and it was no problem after all dried.
IMPORTANT NOTE: I have used my personal ip3000 for several years without a clog and I believe this is why: I have a double set of ink cartridges, keeping one set full at all times. Whenever a cartridge runs out of ink, I replace it IMMEDIATELY with a refilled one, giving the head no chance to dry for more than a few seconds.
I hope this helps, my friends.
I have never removed a print head and would need simple instructions (no I'm not blonde). It concerns me to follow this advice on how to remove and clean the print head, when it is mentioned above that this can render the printer unusable. Can anyone advise me please?
Re: Your yellow problem -- I don't know from your description if you tried my method. If not, you may want to try the solvent along with some blowing with the duster can. Good luck!
I had to eventually bite the bullet and buy a new printhead. My printer has been working fine with a new printhead. I am also being more particular about the make of third party inks I use because I'm sure that using many different makes contributed to the clogging of my original printhead.
Since I posted my original query above I have had similar problems with my Epson printer and I think the method I used to clear the clogged printhead on the Epson would also work on the Canon. I bought some silicon tube that was a tight fit over printhead inlet holes(where the cartridge outlets locate on the printhead). I then filled a syringe with Isopropanol and injected it into the silicon tubes that were attached to the printhead inlet holes. It could easily be seen which jets were causing the problem because a fine spray was emitted from the clear jets whereas a back pressure was felt in the blocked jets.After leaving the tubes filled with the alcohol attached to the blocked jets over night I repeated the process and gradually ink/alcohol started bleeding through. The clogged jets were eventually cleared and the printer is printing like new. Hope the above might save someone the cost of a new printhead.
Here is detail about how I refill my ip3000 cartridges:
HOW TO REFILL CANON IP3000 PRINT CARTRIDGES
SUPPLIES: Ink jet refill ink (I use "Ink Station" brand); Latex gloves (I use "American Red Cross" exam gloves); 1 bead reamer (hobby store item - like an ice pick with abrasive stuck to it); 1 needle-nosed pliers; 1 small flat head screw driver; one small glue gun with glue sticks; some q-tips; paper toweling.
SETUP: A flat surface, or table top, covered with protection from spilled ink soaking through. Keep all refill supplies in a box for storage. Don't refill cartridges with your good clothes on. You will invariably flick little tiny ink residue around. I warned you!
INITIAL CONSIDERATIONS: Each ink cartridge has three openings with which to be concerned: 1. The input hole on top which will be opened and resealed with hot glue each time you refill the cartridge; 2. the vent slot on top (look close, it's there but hard to see) which will be covered with tape to prevent drying when cartridge is not in use; 3. the outlet hole on the bottom that will be covered with a cap to prevent drying when not in use. About half the cartridge (above outlet hole in bottom) has absorbent material that soaks up the ink from the other half, which is the reservoir you fill up.
PREPARATORY PROCEDURES: You should have two sets of cartridges for your printer: those in use, and those refilled and ready to replace empty ones. Always replace an empty cartridge immediately with a filled one. You don't want to let the print head get dry. For the empty cartridge, cover the vent slot with a good sealing tape immediately and cap the bottom hole immediately. Store it in a small plastic bag until you can refill it. Again, so as not to let anything dry out. Fill the empty cartridge soon, within a day or two, re-cover vent slot and cap hole in bottom; store in a tightly sealed small plastic bag with twist tie until needed.
STEP ONE: Turn on glue gun, insert glue cartridge and make sure you have hot glue ready.
STEP TWO: Leave cap over outlet hole in bottom of cartridge. Remove tape from vent seal on top of cartridge.
STEP THREE: Remove old glue that seals refill hole in cartridge. Begin by using small flat head screw driver to push under edge of glue. Pick at it with needle nose pliers. Use bead reamer to pick at glue that plugs hole. After picking, pulling, etc. you should be able to remove all the old glue. Stick bead reamer down into hole to clear it. Don't worry if some old glue falls into reservoir. It won't hurt anything.
STEP FOUR: Wipe off ink from bead reamer with paper toweling. You don't want to get ink on other cartridges of different colors later.
STEP FIVE: Refill ink cartridge reservoir. Sometimes bubbling comes out. No matter, just wipe it away with paper towels as you fill it. Don't fill reservoir to top. Leave at least 1/8" or more space. Otherwise, as you handle cartridge later, you'll squeeze out ink and make a mess.
STEP SIX: Once full, carefully keep cartridge upright, wipe away excess ink spillage from top.
STEP SEVEN: Place hot glue over refill hole, and immediately wipe away excess glue with a q-tip. Inspect hole to make sure hot glue sealed hole. If unsure, place a bit more glue on hole and wipe excess away again.
STEP EIGHT: Leave cap over outlet hole on bottom of cartridge and seal vent hole on top with tape. (standard scotch tape will not do. you need a good small strip of duct, masking or other tape that will seal the vent hole so ink will not dry out.
STEP NINE: Your refilled cartridge now should be capped on bottom, inlet sealed with hot glue and vent hole on top sealed with tape. Store it in a tightly sealed small plastic bag until you need it.
I hope this is helpful, my friends.
You didn't say if the cartridges are in the head or not, so I'd suggest try to get the head back where you can put them in and see if it will at least go through the correct motions of printing. Then you can start again with cleaning the head.
Pulling or tugging on the print head or cables can ruin the printer. Please do not do that. The print head should come out on its own. Here is what I suggest:
STEP ONE: Turn off the printer.
STEP TWO: Unplug the printer power cord from the power source.
STEP THREE: Unplug the printer cable from your computer.
STEP FOUR: Turn off the computer ("turn off computer" thru Windows).
STEP FIVE: With the computer off, plug in all the above things you unplugged.
STEP SIX: Now, with everything plugged back in, start up your computer. Be patient for a while; let everything load; then try to print something. See if the head behaves.
If the above does not clear the problem, do all the steps above, except replaced STEP FOUR above with STEP FOUR A below:
STEP FOUR A: Turn off the computer manually like this: Close all applications and manually turn the computer off by holding in the computer's on button. Don't let up until the computer shuts off.*
If the above does not clear the problem, go to "Control Panel", find "Printer & Faxes", double click it. Find your printer listed, click on it and look for "delete", and click it. This will remove your printer's driver. Restart "reboot" your computer and reinstall the driver, per instructions that came with your printer.
If these things don't clear the problem, I think there is a problem beyond what I can see from here.
Good luck, my friend. I hope this helps.
* For future reference, whenever you manually shut down your computer, never turn it back on quickly. Wait at least 10 seconds to allow the hard drive to stop spinning. Otherwise there is a chance of ruining the hard drive.
I took out all the cartridges, then the print head and left it to soak over night in hot water. I removed the 2 small screws that hold the jet plate prior to soaking in the water. I then flushed with hot water. Dried everything out. Put back the plate on the bottom. Unfortunately I still had problems with the magenta. But another soak and good flush seems to have cured the problem. Fingers crossed this will not happen again for some time. The difference in my photos is amazing, so it must have been blocking slowly over the last few months.
Back to Canon originals now, no more cheaper cartridges for me.
I have an ip4200 and the large black cartridge has a blocked printhead so I can print anything in colour but not plain black. Having decided to replace the printer if cleaning does not work I thought what the heck and delved in.
It is easy, lift the little handle at the LH side then remove all 5 cartridges - underneath you will see a black plastic "tray" with the 5 dots where the cartridges line up, just pick up the "tray" and swing it out towards you.
Mine is sitting on loo roll dampened with "flush" (from a previous refill kit) with a drop of it on the large black's position - the others drank up the liquid, confirming which is blocked, hopefully this should do the trick overnight.
I know i will never purchase a cannon printer again after the problems i have had and then reading that everyone else has the same problems, so they just make the printer very cheaply (poorly).
This is only when printing in Standard Mode. If I print in High Quality mode the problem goes away!!
It has a bittering agent that leaves residue behind. Stick to isopropyl alcohol only.
my ip3000 was printing greenish so I took all the tanks out, lifted the grey lever, popped the print head out, and dunked it in isopropyl alcohol, then poured more on it to flush it out. the alcohol is about $1.00 a bottle so its not a huge investment. I then followed with bottled water that is distilled, dried it with a paper towel, then slapped it a few times against my hand with the towel to get the last bit of water out. When I was content it was dry, i put everything back in and it worked fine. If i knew it was this easy I would have bought another one of these.
many refill kits definitely use substandard ink. Reds tend to be rather washed out and everything tends to lean to yellowish green.
I do like the fact the ink tanks on the ip3000 don't have a chip on them, so they can be refilled.
One last thing, if you use Canon easy photo print, go into the preferences and check "high quality" otherwise your printouts will be rather bad.
I found that refill ink that Wal-mart sells is terrible, don't use it in a canon printer.
Am using cheap ink, because, hey, no way can I afford Canon genuine anymore. I have an IP 4000 and love it to bits, as the print quality is great and it does everything I want it to do. Or it did...
Just about to face attempting the process of cleaning the printheads myself, I’m happy to have found these instructions.
There are so many recommendations as to which cleaning agent to use, I now have reservations. My initial tendency was to use meths, because I use it to clean practically everything, especially before glueing; but printheads are likely more delicate.
A wiki I found says this:
The name isopropanol is sometimes used but this is, strictly speaking, incorrect as it uses elements from two scientific naming conventions.
Does that mean Isopropyl and Isopropanol are possibly the same thing?
I would like to try refilling in future. Can anyone recommend a make of refill ink available over the net?
Also, if you get the Canon Cleaning Cartridge, be sure to put tape over the 2 holes that the ink will come out of for normal print use. And keep it in a Ziplock bag. Their shelf life should run you around 6 months if not in use. They are about $2.00 on ebay and close to $4.00 on abacus24-7.com and EBay depending on what cartridge you get. Also, make sure that the cartridge fits your make and model of the printer.
I would also advise to NOT use isopropol (rubbing) alcohol or any other type of alcohol that is mentioned for the suggestions on this website response. That will harm and damage your printer to no end and you will be spending a lot of money to get it fixed, service fees what-have-you on that.
Try the Canon Cleaning Cartridges before you go and use regular rubbing alcohol, which isopropol is. Also Denatured alcohol is for hardware tools and stuff, NOT for computer hardware or printers.
Also, if you have any further questions, you can call Canon's tech support, and it will charge you $10 per call. But it is worth it to get advice from them.
Good luck and remember...rubbing alcohol DOES NOT due the trick every time. That can cause more harm than good for your printer. Also, if you know someone who knows about printers and how to clean them properly, be sure to ask them before you try these HOME REMEDIES that are listed above in this website thread of responses. In the end, you might have to pay close to between $200 and $500 for a brand new printer, rather than using a Canon Cleaning Cartridge.
FOOD FOR THOUGHT: When your car needs a fuel injection cleaning, per your car manual, it will charge you between $175 to $400 depending on if you take it to your mechanic or your dealership. Also, if you use STP Gas Treatment for your car, and fuel injection cleaner, that will do the trick for a while. Also, to keep it in top condition, you have to take it to get it cleaned by a professional every 2-3 years, to keep the car working properly. Otherwise your carborator will get clogged and the car will run sluggish.
The same way goes for the printer...use the cleaning cartridges FIRST before you try any HOME REMEDIES you heard about on here or elsewhere, and you will save a lot of money in service fees and other stuff too.
Good luck and ask your computer printer retailer or call Canon for help. You can also go to their website and ask for help too.
Also, Canon's cleaning cartridges have the alcohol and other cleaning solutions in its solution to clean out the print heads as well. So there is no need to soak the print heads and to reinstall them. If you do that, you will do more harm to your printer and it will never get to print again. And you will wonder why you did that in the first place.
Also, one more FOOD FOR THOUGHT: NEVER, and I repeat NEVER try to do the cleaning process yourself...of taking out the printer head and cleaning it...LEAVE THAT FOR THE PROFESSIONALS or for someone who knows your make and model of your printer to do it for you...it might cost you to have that done, but it will be worth it. Better to be safe than sorry about that.
Yeah, you are right, and I am glad it works for you. I too have had good success experimenting and cleaning the print head. I recently have been using denatured alcohol or the "solvent" that comes with the refill ink supply I purchase. I prefer these because they evaporate and leave nothing that can harm the printer (as far as I know). I recently had a surprise when I had the large black cartridge on my ip4200 clog up after multiple refills by me. I had a new print head, so I knew it was the cartridge. I went through all sorts of cleaning with the denatured alchol, and it still would not print well after the initial first sheet or two. Then, I did something that gave a surprising outcome. I took the little "solvent" bottle that came with my refill ink and dabbed a q-tip in it and rubbed the round ink cartridge exit hole (felt-like material)with the solvent, followed by the dry end of the q-tip. Well, the felt piece turned white (which surprised me because the cartridge was full of black ink). Anyway, I repeated the process to be thorough, and walla! I could print multiple sheets with no problem. I now have a new respect for the "solvent", whatever it is, as I never used it before. Anyway, thanks for sharing you experience.
Amber light flashes 5 times then goes green.
I understand this is a print head fault is this the time to clean the print head with Mentholated sprit.
If it does not clear where is the best place to purchase (UK) a new print head for my Pixma ip3000 ?
kind regards db
Good luck to all,
I used compressed air to dry out the print head and as a result I think I have stuffed the micro switches.
Fortunately I had another print head from another iP3000 printer that someone had abandoned. (Lucky me) This time I washed it in warm-hot water with Windex (we have it in Australia) of course any window cleaner will do. Once all the ink appeared to have been removed I put some warm to hot water with Windex again in a clean ice cream container and with a syringe (from Chemist/Drug Store/Pharmacy) and a tube that syringe fits into (used bit of sprinkler system tube), I then sucked up through the top micro gauze things. Wow more colour came out.
This time I just gave it a shake and dried it off with paper towel. After one simple head clean I got a perfect test print.
when i turn it on the led blinks 5 times orange and green again.
i found that the print head;s eeprom has a problem, how can i solve this?
is there a procedure to reset it?
Works like a charm after wasting ink in deep cleaning for a few times. I could not even see the writing at all. Now, it is all good again.
PS: I use the cheaper ink variety also.
Is it a print head issue or is it something else?
When I run the print test the yellow stripe is half light, half regular.
When I print on high quality setting it looks ok, but it takes forever.
I put my first post on this thread back in July 2007 when I was having problems with my iP3000 clogged print head.
I eventually replaced my print head in July 2008 and from then on decided to stick with one type of 3rd party ink that was getting good reviews over here in the UK.
Since then I have had terrific service from my printer without a single fault until recently.
Last week my print head burnt out after 6 years and 4 months of service. I have a problem now of either replacing the print head for about £55 or choosing a new replacement printer.
Whatever option I eventually decide upon I intend to continue refilling my cartridges
to reduce the cost of running the printer.
According to current reviews of the latest Canon printers, most are heavy ink users and have modern chips on the cartridges that make refilling difficult.
Any suggestions for a good printer that prints direct to CD/DVDs and has cartridges that can be refilled would be appreciated.
I have had similar problem with an IP3600, but only since upgrading OS from WindowsXP to Windows7 a few weeks back, and only with the PG fat Black ink.
Printing a page goes from full good black to fading out to no print at all, in the course of printing about two pages. No grid on nozzle test, but after a deep clean all is well again, lovely black printing for a page or two. Then it all happens again!
Never had anything like this before in several years. Could this be a software problem? maybe it is failing to do routine cleaning? Anyone has an idea how to solve it?