Konica-Minolta Tech

asked Sep 7, 2006 at 10:42am
11
Unknown Printer

Konica Questions answered here

Hello all. I found this site and wanted to say that I am a Konica Minolta tech and I will be happy to answer any questions to the best of my ability for Konica Minolta printers. I have access to many of the printer models and will do what I can to answer your questions.
17
I have a Konica Minolta 3300 that we put a new Imaging Unit in the printer, now the printer can not find it (“IMAGING UNIT MISSING”). We reinstalled it several time and receiving the same error massage. We tried reinstalling the old unit, still not working. I do not feel that it’s an Imaging Unit problem. Could you help?

M# MC3300-1

Tim
by engineer1000 on Mar 23, 2007 at 6:23am Add comment
I was trying to fix a reported PAPER JAM by opening the front cover of my Konica Minolta 3300 with button A, as directed by the printer. Since I couldn't see a paper jam, I opened the latch of the Imaging Unit to perhaps reset the sensor switches and re-closed it without even the touching the Imaging Unit. But when I closed the front cover again, I got the dreaded "IMAGING UNIT MISSING" message. I reopened and reclosed the front cover, powered off and rebooted the 3300 several times to no avail.

Finally, out of frustration, I SLAMMED the front door closed thinking that I would have to take it to the repair shop and voila, the error went way. Go figure! - Stace
13
I have a Magicolor 2430 DL that stopped printing today and shows a fatal error code 14H. Does anyone know how to fix this or what is wrong? Thank you.
by yellowlinedesigns on Mar 16, 2007 at 10:20pm Add comment
I have run into this error a couple times. The "authorized fix" from Konica Tech Support is to open the toner compartment door to expose the Image Transfer Belt Assembly and near the top you should see a metal plate with two large springs on either end. Pull the plate in the direction the springs allow it to go about a half inch then allow it to snap back into place. This has fixed two printers so far that I have been sent to repair. Good luck. - Anonymous
It got out of alighnment - reboot it (turn it off and on) and it should go away
- Anonymous
Am working on a Magicolor 2300 DL that sometimes fails to lift the paper tray up and thus says media jam. Sometimes it also fails to pick paper when only a small amount of paper in tray too, even though the tray is lifted. Any ideas? On this site someone said the Epson c 900 is the same printer and they had a modification for this tray lift problem. Any help would be appreciated!
by unknown on Sep 8, 2006 at 9:15am Add comment
my 2400W was a dirty roller. The one in the center that catches the paper as it is lifted.
Mine came out fairly easy, I cleaned it and put it back and no more problems - ruggb
I have a Color PageWorks printer that just today on powerup came up with "Fatal Error #13, Transfer Roller" , I replaced the transfer roller and the error still occurs. I cannot get into the reset menu because of the error. Help....
by chuckgroenke on Nov 15, 2006 at 5:30pm Add comment
I just changed the toner on my magicolor 2400 and now I get the 17h error, call support.

How can I fix this? I know there was someone else having problems with this too. Should I do the short circuit thing? I guess resetting the thing wouldn't hurt would it? at this point I am ready to throw this thing in the river!
by unknown on Apr 1, 2007 at 6:34am Add comment
Sorry, my last message got clipped somehow.

We have seen this seemingly "fake" media jam issue in the 2300DL for a year now ("fake" because the paper never gets picked up and so never actually "jams", but whatever).

It just looks to me like a mechanical issue. I'm no printer tech, but in most other lasers (HPs, etc) the paper tray lifts, or pushes up a little on the paper stack, via springs, coils, or other mechanical means. But ours just lies sort of flat and down all the way. Pushing down on the paper tray seems to have no effect.

I gather that the design here is a little different, there is a solenoid or relay that activates paper pickup mode, or something like that -- in which case the solution would probably be to replace the board, which we aren't gonna do at this point, since new color printers are around $350-400.

Unless there's some other fix? I will try to clean the rollers, but it just seems to me that dirty rollers is not the issue. If we pile in paper to the maximum height, paper picks up OK. But once it dips down a certain amount, paper never gets picked up (because the tray isn't lifting it up) and so the rollers never engage.

So, uh...what the heck.
by unknown on Sep 13, 2006 at 9:12am Add comment
I have a KM 2530DL. I have been so so dissappointed with the feed problem. It will not do thousands of prints a month or a day without paper feed problems. Everytime! I have noticed if I assist the paper it hangs because it's not being lifted up. I know the rollers are ok because it works well if I have a bigger stack. Sometimes even then it jams. I'm tired of this! JNR - Anonymous
Konica Minolta 2300 - I know its a very late response but here it goes: replace SL1 - paper tray doesn't move or lift the paper for action to occur this is caused by defect part SL1 - Paper Take-up Driving assembly, 8314131-0450-02 - Info at - type in google - "Konica Minolta 2300 service manual, page 71" - LuisO
I have a 2430DL and my toner was printing fine than it reached the "end of life black" i a piece of aluminum foil to bridge the fuse then turned it off and removed it but it still at "end of life black" what can i do to reset it? do i need to put a new fuse in of keep going or leave the foil? or is it that aluminum foil does work and it has to be a wire? any suggestions would help
by kmprinter on Apr 17, 2007 at 1:46am Add comment
You can turn go to menu...engine..and under the cartridges menu.. go to setting that allows you to change you setting to continue printing when toner empty light comes on ! - realsteel
I have a KM magicolor 2550. I have forgotten the Admin password
which I set! How does one reset/restore the passowrd to the factory defaultts?

Many thanks,
-jeff
by jefflkb on Dec 18, 2008 at 8:58pm Add comment
Hi all,
I have a KONICA MINOLTA magicolor 2400W printer. My printer recently started printing with the start of the pages' margin a lot lower. Hence, documents often end up cut off at the bottom, unfinished. Is this a technical error or are there any adjustments I should make on the printer settings?
by smintx on Jul 17, 2008 at 8:47pm Add comment
Hi All,

I have a three year old Konica-Minolta magicolor 2450. Typically, the first page sent to the printer after a period of inactivity will have it's contents shifted downward, leaving a blank space at the top of the page. Often, the page does not fully exit the printer and I must extract the sheet and open/close the top to get the printer running again. As I print more pages, the downward shift becomes less noticeable. However, the vertical placement of the page is somewhat random: if I print the same page twice in a row there can be a vertical shift of several millimeters. There is never any real repeatability.

Lately I've noticed that the printer LCD panel indicates a "paper mismatch" after the page is printed. This may have been happening all along; I've just discovered that the "Input Tray/Auto Continue" option was set to "ON" and that "Input Tray/Tray 1 Mode" was set to "AUTO."

Letter sized paper is all I've ever used in Tray 1. Both the printer and the computer's printer driver settings (under Win/XP) are set to Letter. I'm not sure how the printer determines the paper size as it feeds into the printing mechanism, but it seems to be misreading the dimensions.

I've found a couple other posts on the web with people experiencing similar problems with the 2450, but have yet to see a solution or even an explanation. Does anyone out there have an idea?

I've lived with this problem a long time. I've only just discovered this site; I hope someone can help me out. Thank you all for your input!

Dan
by unknown on Jan 14, 2009 at 1:44pm Add comment
I have exactly the same problem and I cannot imagine no one has ever found a solution.
- pacolarosa
on Magicolor 2300

getting a message about an empty cartridge but the 'replace cartridge' option is not available to select.

tried changing to new cartridge manually but message stays there.

any suggestions would be greatly appreciated
thanks
STeve
800-526-1155
by stevecha on Jul 2, 2007 at 9:28am Add comment
Hello,

I'm new here, but have already been impressed by the level of expertise.

I have a Konica Minolta 2430DL. There seems to be a little too much fine "grey dust" in my printer and it's been causing the odd intermittent problem over time. I've cleaned the printer thoroughly, but the dust keeps reappearing.

I'm assuming this is "grey dust" is Waste Toner. In the 2430DL, as best I can tell, waste toner is stored in the Drum Cartridge rather than in a separate bottle, and it seems to eminate from a chute in the Drum Cartridge. I'm about to try to empty the waste toner, but thought there may be an expert who could give me some tips please? For example, either I could carefully dis-assemble the drum cartridge, or perhaps it's better to simply drill a small hole in it [where?] and slowly empty it through the hole.

I'm aware of the light-sensitive nature of the drum itself, the toxic nature of the toner, and the possibility that I may destroy the drum cartridge if I mess up.

Can someone step me through it please, or offer some advice?

((Background: The intermittent problem I referred to above was the printer reporting that the [say] Black cartridge was not installed, when indeed it was. I would clean the small gold pads with an eraser as recommended, but the problem would resurface all too soon. I likewise attempted to clean the mating switch contact in the printer, but noticed that one of the contacts was mis-aligned. To cut a long story short, I successfully removed the switch, disassembled it, cleaned out the dirt [much loose toner] that was floating around inside the switch, realigned the fragile little contacts and reassembled it. Not a job for the faint-hearted as it's hard to get to, and the switch is not exactly robust. Happily, this has fixed the "cartridge not installed" problem, but as the printer has just had reco cartridges fitted I'm looking ahead.
It seems there is a "waste toner sensor" which only lets the printer print out a few more pages when the sensor reports "waste toner full". I'd hate to think the waste toner filled up and shut down the printer, forcing me to buy a new Drum Cartridge (presently it reports 40\% life remaining for the Drum Cartridge, so it'd be a shame for simply a "waste toner full" error to end it's life. The printer is about 3 years old and on its second set of cartridges after initial toner refills were used on the first set. It's printed about 6000 pages total)).

cheers
by unknown on Sep 9, 2007 at 9:31pm Add comment
On the right hand side of the drum (the part that has the large green handle) that easily slides out. There is a small slider (black) that is held in place by a spring. This is covering the waste hole.

No need to drill holes, just empty the waste into a bag and dispose. Note the waste is toxic (not good for the lungs), so be very very careful with dust, eg wear a mask...

- unknown
Hey all. I have 2400w that I am ready to chuck out the window. After removing a paper jam, the status window now keeps reporting that the printer cover is open even though I have double-checked that it is down all the way. Powering the printer on/off doesn't seem to work and neither does manually holding down the "switches" on the sides. Any suggestions would be greatly appreciated!!
by rsalick on Mar 19, 2008 at 9:08am Add comment
Open cover error, won't go away.... - konicam
Open cover error, won't go away.... - konicam
We just got the 17H fatal error. We took all the cartridges out, looked to see if anything looked out of place, and then replaced them. The printer printed one page, and then made the cronky sound and gave us the 17H again. Is there something else I can try?

Many thanks.
by online99 on Jun 13, 2008 at 3:37pm Add comment
I do not know your printer, but sensors never go bad. What usually happens is the flag which runs thru the sensor opening and either blocks light or clears the opening is stuck in the wrong postion. Look for any plastic moving parts which look like they move in the direction of the paper path and then should return by spring action towards the oposite direction. Make sure it is in a like up position ready to be pressed down by the paper moving thru the printer. If in the pressed down position you will get the paper jam message.
by dmzcompute on Oct 22, 2006 at 6:47pm Add comment
Thanks, Excellent Solution, fixed my problem in 2 seconds. - justchecking
Hi,

I have a minolta color pageworks printer. It has genuine toner cartridges and drum. It started printing with greenish yellow blots streaked along the page verically. Even the test page from the rom comes out the same. I replaced all the toner cartridges and cleaned the printed and it is still there. It has about 65000 images printed. Do not know what to do.

Help and Thanks
by Anonymous on Feb 24, 2007 at 2:46pm Add comment
Sound like your ITB cleaning blade has failed or is in the process of failing. They are pretty easy to change, but you will have to get the part from a KMBS authorized service center. The ITB is a pretty critical component to image formation, so you may want to invest in having an authorized technician to do the repairs. - Anonymous
To yellowLine designs: there is a part called a slider, the problem has been resolved on the newest of these printers but on the older ones it will foul on the drive mechanism. Due to copyright I cannot post the pics up on the forum but if you send me a message with your email then I will send them to you. its very easy to fix and costs $0

I will go through the posts above and answer what I can (I am a getronics tech, we fix printers for minolta)

My posts on this forum are my personal opinion and not a reflection of the processes or procedures of either Konica-Minolta or Getronics. My advise is offered freely based on my personal knowledge.
by nothos on Mar 26, 2007 at 7:34pm Add comment
I'm having the same problem - could you plese send me the same instructions? - unknown
I have a magicolor 2530 DL and it keeps giving me a error 14h and wont print.

After like 3 hard reboots we can get it to work or we have to pull out the cartridges and put them in a warmer room and then come back later and put it in and then it will start to work after a while.

I dont know if it is the slider or the heater having issues. Any ideas?

- unknown
QMS3100 - REPLACE TRANSFER UNIT - unit changed but error message will not go. Tried accessing Operator Panel but display comes up with WAITING FOR IDLE. Tried disconnecting from network and removing paper trays but no effect. Any suggestions?
by unknown on Apr 5, 2007 at 4:03am Add comment
I have a 2430DL, bought new which came with low ink toners. I don't use it often, only few pages per week for schools, but recently, the prints came out very fuzzy, and I check the menu, it shows that there's 36\% left for black toner (>=75 left for other color); I thought because it was low in ink so I added some refill ink into the black toner, but that still doesn't help. I check the drum and it still looks good. Please help anyone!
by unknown on May 31, 2007 at 11:41am Add comment
I had a similar problem on a clinet 2430DL printing fuzzy or very light. Inside the printer
on the fuser assembly you will see two yellow labels with triangles on them..Next to them are
green levers with an envelope icon on them . These levers reduce fuser pressure, and if they
are in the up position (i.e. set for envelope stock) and you try to print on standard paper, all the
output will be fuzzy or very light. Make certain both green levers are down and you can see
the envelop icons. pldtech - unknown
subject: 2430DL printing fuzzy: Raise the printer cover locate the green levers on the left and right side of the top of the printer that have an envelope logo on them and make certain they are in the down position. That is towards you. These levers are in the up position on new printers usually when shipped. They reduce the clearance and pressure on the fuser rollers for feeding envelopes. If left up printing on regular paper makes fuzzy or very light copies. - unknown
Are you sure the toners are empty? We have had this problem on numerous 23xx and 24xx printers, where the sensors get covered in toner dust and therefore can't report status so the printer thinks it's empty.

We clean the small sensor chip (bottom right, looks like a small circuit board) and any other bits which look dirty and the printer tends to respond after a restart. Hope it helps!
by unknown on Jul 2, 2007 at 11:57am Add comment
Yea!! My 2400w was blinking the error light steadily (even after restarting it -- green ready would come on briefly, then yellow blinking error again) as if there was a paper jam (..um, no..). I cleaned the small sensor chips on the magenta and cyan toner cartridges, closed it up, and I have a ready light again with no error! Thank you! - unknown
Hi,
I have two 2300DL Printers. both of these printers have at times shown multicolored lines down left side of printout. It kind of looks like multicolored barcode from top to bottom of page with all the lines extending from left edge in about 1/2 - 3/4". It is also present on Black only printout, but obviously just black barcode.

One of the printers has had this problem come and go and is currently printing great. I did not change anything. not even toner.

The other printer has been printing these marks for many weeks. But has occasionally on power off and power on stopped for a short time.

Since the problem has gone away at times, then I assume it is not drum or toner related. And since it has happened to both machines then I thought this may be a common problem that someone might have experienced. PS machines are about a year apart in age and the one continuously showing this problem has much less usage so I do not think it is related to age or number of copies. The lines I describe as looking like barcode are all parallel to each other and perpendicular to the paper path. The lines are not all the same length and do not seem to have a pattern to them and they sometimes wrap around or are affected by image on paper.

Does anyone know what this problem is and how to fix it?

Thanks in Advance for any help. PS I have service manual, but do not see anything in troubleshooting section pertaining to this problem.

Sincerely, Magna
by unknown on Oct 23, 2007 at 7:08pm Add comment
Hi, I see this problem is starting to crop up in other peoples 2300DL so I thought I would repost this and see if any techs know how to fix this problem. I have two 2300DL sitting awaiting a fix.

I have two 2300DL Printers. both of these printers have at times shown multicolored lines down left side of printout. It kind of looks like multicolored barcode from top to bottom of page with all the lines extending from left edge in about 1/2 - 3/4". It is also present on Black only printout, but obviously just black barcode.

One of the printers has had this problem come and go and is currently printing great. I did not change anything. not even toner.

The other printer has been printing these marks for many weeks. But has occasionally on power off and power on stopped for a short time.

Since the problem has gone away at times, then I assume it is not drum or toner related. And since it has happened to both machines then I thought this may be a common problem that someone might have experienced. PS machines are about a year apart in age and the one continuously showing this problem has much less usage so I do not think it is related to age or number of copies. The lines I describe as looking like barcode are all parallel to each other and perpendicular to the paper path. The lines are not all the same length and do not seem to have a pattern to them and they sometimes wrap around or are affected by image on paper.

Does anyone know what this problem is and how to fix it?

Thanks in Advance for any help. PS I have service manual, but do not see anything in troubleshooting section pertaining to this problem.

Sincerely, Magna - Magnapro
hi

i am having one konica minolta magicolor 5430 DL printer.in this,i am unable to get red color printout.

black ink level-10\%
cyan ink level-8\%
magenta ink level-52\%
yellow ink level-22\%

if i take out magenta catridge and shake well and insert again,red color will come excessively but for a short duration.after that again red color will not come.pls tell me a solution.

by unknown on Nov 29, 2007 at 8:51pm Add comment
Beg borrow or otherwise use a set of electronic scales and weight the cartridge - full it should be around 650 grammes and around 500 when empty.

I suspect yours is empty.
Teddyboy - Anonymous
I've had my 2400w for about 2 years, been very happy with it.

A few days ago, in the middle of a print job, it started making this foul grinding noise. The printing halted when this noise started. I shut if off, restarted the printer and tried again - same thing. Along with the noise the error light started flashing quickly. I couldn't see what the error was exactly, as I was running it in Linux, so I do not have the status monitor.

Now it will not even finish booting - it will go straight to the flashing error with no grinding, but neither does not finish its normal boot routine. I installed it on a windows machine to see if the status monitor would shed any light, but the status monitor gives me the 'printer off/printer not connected error'.

I've done a decent amount of electronic tinkering, but never printers. Any advice or starting points would be dearly appreciated. Thanks.
by jeffreyandrew on Apr 14, 2008 at 7:48pm Add comment
Considering that not too long ago, I saw these at Fry's for $149 refurbished, it makes it disposable. Anything you are going to do to it will cost more than that, not including your time. Take out the consumables and toss it. You should be able to find a 2400W real cheap. If not at Fry's, then somewhere else. 2 years is about 1 year longer than its life expectancy, so your ahead in any case. - moe
Hi, I refilled my toner cartriges in minolta 5430dl
Ended up getting big blotches of color on printouts. Black too.
What does that? How do you clean these machines.
Not about to pay $200/toner cartridge. I will still refill anything I buy.
Thanks.
Boots
by unknown on Apr 28, 2008 at 12:36pm Add comment
I have two Minolta/QMS Magicolor 2300DL printers that were manufactured February and March of 2003. One has printed 7,000 pages and the other has printed 17,000 pages.

They both have a problem where they successfully print a job and then quit with a flashing yellow error light saying to Put Media Tray 1 Plain Paper Letter.

The problem happens about 80\% of the time and the solution has been to remove the stack of paper from Tray 1 and re-insert it again. The problem has gone on forever because it has been easy to deal with.

Once in a while it clunks and sounds bad printing the first page and spits out a wrinkled page or a page with folds in it.

I'd like to fix both of these but it's not clear to me that there's a solution for this exact problem.

- Mark K.
by Anonymous on May 26, 2008 at 9:12pm Add comment
where you able to get this figured out? - unknown
I have had a Magicolor 2300W for about 3years. When I went to print the paper went theough but there was hardly any print on it, (a few black marks near the front of the sheet), but I heard a dragging/jam noise coming from the printer. I had no error messages each time I tried(3-4 times). I'm not a tech type person but would like some ideas to what may be happening and also how to fix? Many thanks
by chrisjm on Jul 1, 2008 at 3:47am Add comment
I have konica minolta bizhub c252 colour printer.
I have problme with network.
When i setup for DHCP Auto Ip address after that network option is gone from screen.
How can i get back the option no. 5 networking settings for setup a manual ip addrs for my printer.
by unknown on Oct 4, 2008 at 8:27pm Add comment
I have a model 2300w which is having two problems. First is the failure of the 8.5x11 paper to fully eject at the top with the error message of a paper jam. Only the last inch or so does not eject. I changed the paper size in the printer menu to a 10 inch length and the paper eject fine. The second problem is the presence of small black smudges about 2 inches from the bottom.
by mechanics200 on Dec 11, 2008 at 7:57am Add comment
I bought a replacement toner cartrideg for my printer today, removed the black and unable to get the replacement back in. The toner carousel is not moving and ther is not enough space to insert teh cratridge and close the door.

Thanks for your help
by unknown on Dec 14, 2008 at 5:34pm Add comment
Apparently "nothos" had a quick fix for this problem but that was in 2007 and he was unable to post the appropriate docs . Can anyone give me the infomation that solves this fatal error that has something to do with the "2nd image transfer pressure / retraction failure". It would be greatly appreciated.
by chexin51 on Jan 7, 2009 at 6:48am Add comment
I have a 5430dl. The connection is good, but it won't print. When I try to print I can see on the printer box that it is printing, and without printing it deletes it. Can someone please help.
by unknown on Mar 3, 2009 at 5:50pm Add comment
Can you tell me how to format a hard disk so it is recognized by a Page Pro 9100? Do you know the maximum size drive that can be installed?
by Growls on Apr 13, 2009 at 6:27am Add comment
I have a magicolor 2550 with a service call 16 error.
What does this mean. The printer is less than a year old and has not had a hard life.
by billc987 on May 16, 2009 at 5:07am Add comment
The Service Manual in the 2300DL(FATAL ERROR CODE:16H) / 2350(SERVICE CALL 16 XFER BELT) says 16H is the problem of "If the transfer belt of the transport image transfer belt unit does not rotate".

The image transfer belt unit need to be replaced.


I think magicolor 2550's and 2300DL/2350's error code maybe the same. - healthup
The Service Manual in the 2300DL(FATAL ERROR CODE:16H) / 2350(SERVICE CALL 16 XFER BELT) says 16H is the problem of "If the transfer belt of the transport image transfer belt unit does not rotate".

The image transfer belt unit need to be replaced.


I think magicolor 2550's and 2300DL/2350's error code maybe the same. - healthup
I have been refilling my cartridges since new.
My K has been refilled 3 times.
I refilled the M,Y,& C about 2 months ago.
The K light came on a long time ago and is constant on now.
Today all three (Y,M,C) started slow flashing.

I have removed and cleaned the cartridges, removed waste toner, and vacuumed the inside.

It prints fine.

Is it just because the cartridge counters are almost full?

Other than replacing the cartridge chips is there any way to reset the chip?

Is there a cheap source for the chips?

thx
by ruggb on Jun 1, 2009 at 2:26pm Add comment
I have a Magicolor 2300W that has been a workhorse! What is happening now, however, is that the FIRST page I print the printer creases the page all the way across,about three inches or so back. After the first page it prints ok, and it seems it does it only when it warms up, but that may not be the case. Any ideas on what to do?
by IckiRay on Jul 23, 2009 at 10:56am Add comment
I'm not sure if this is related to your area of expertise, but I have a Minolta C6500 with an external Fiery. The problem I have is that the Fiery keeps shutting down automatically every few minutes, any idea what can cause this? (I've already checked the power settings on the Fiery desktop, shut down hdd etc is set to 'never', and hibernation is also set to off)
by unknown on Aug 26, 2009 at 11:35pm Add comment
I have a Konica Minolta 8031... put new imaging unit in and ran OK for a few hundred copies. Started getting toner around edges of sheet and then turned into a 4" band of blue across entire front and back of sheet.

I put the old unit back in... worked fine, but had very little life left and is now asking to be replaced.

Can I take the reset chip from the new unit and put in the old unit and continue on? I haven't done this before, so any help would be appreciated!!
by LisaW on Sep 13, 2009 at 6:31am Add comment
QMS 2200....I have a QMS 2200 magicolor. The image is shifting down the page when it prints about 2-3". As the paper feeds I can hear it getting "stuck". It continues thorough and thens ends up jamming as it exits in the fuser section. It does not jam when printing black and white, however the image still shifts. It was working fine one night and then when I powered up in the morning this happened. It has about 9,000 faces, 5788 color, and 25,000 planes on it. The color ends up smudging all over the place, but the black and white portion is ok.

The consumables are all original. Where should i start?

thanks in advance.

sailerman

PS I used to work at kmbs.
by sailerman on Oct 29, 2009 at 6:51am Add comment
i just installed a new opc drum on my konica minolta magicolor 2400w; yet it keeps saying "put opc drum cartridge". any help would be greatly appreciated.

sheine0127
by sheine0127 on Nov 16, 2009 at 6:48pm Add comment
PROBLEM: Text prints much lower than the set margins. Could this be a fuser problem?

I have a Konica Minolta Color Laser MC2350 since 2003. It's been really good printing good quality photos and everything. I have changed all the toner cartridges and recently the Drum.

Recently the printing started to print a couple of inches below the set margin and then the bottom of the page text gets cut off.

Then more recently, the paper would come 1/2 way out of the printer and stop and "Jam" would read on the display.

I read about cleaning all the rollers and I did so thoroughly. The jamming has actually stopped but I have only printed a couple of dozen pages bec the print is still starting much lower than the set margins [the printing starts 2 or 3 inches from the top of the page].

I have also set the top margin on Word [i.e.], to a very small 0.3 and it helps a bit but the printer is doing what it wants and prints lower.

How can I have the print jobs come out with the margins that I set?
I don't know anything about Fuser problems and if this could be the issue here.
YOUR HELP IS GREATLY APPRECIATED!!
Harriet
by unknown on Jan 22, 2010 at 11:30am Add comment
The K/M 2300dl printer sometimes gives a "size mismatch" error, and recently always prints just the right 2/3 of an image. Bad feed? bad roller? I'm open to suggestions.

Ray G.
by [email protected] on Feb 3, 2010 at 10:00pm Add comment
Magicolor 2300dl only prints 2/3 of a page. Does anyone have a solution? - [email protected]
I've got a BizHub 351. I'm on a Mac OS 10.6. When my company upgraded to this version of OS, we found out that KM does not have a driver for the OS and the BizHub. So I am currently using a driver for OS 10.4 (I believe).

The problem I'm having is that, I have a 2 page document that I am duplexing. The document is an ID CS3 doc and I am trying to print 100 copies, collated. It has to be collated because otherwise I get 100 of 1 page front and back and 100 of the other page front and back.

It is taking FOREVER for this document to print from ID CS3 and the BizHub. Previously to all these changes/upgrades/downgrades, this was not happening. It takes over 4 minutes for the document to get out of ID CS3. I watch as it sends to print and can count each page as it downloads the resource, 100 times for each page. Then it take the printer another 6 to 8 minutes (maybe longer) for the printer to finish receiving the job. The actual printing takes the same amount of time it always has.

What is happening here? It's simply ridiculous.

Thanks
mina
by MinaHabibi on Feb 23, 2010 at 7:47am Add comment
I have a konica minolta magicolor 2500w it still has the original cartriges its not very old, and when i want to print a page the ready and error lights flash alternatly after it spits the blank page out, if i turn it off and back on it resets but does the same thing
any ideas?
thanks
by Anonymous on Apr 4, 2010 at 7:15pm Add comment
I have a Magicolor 2530 DL. I love the printer, however when I try to print a color that covers a large area, tracks seem to be down the entire page instead of a smooth covering.
by pette on Apr 30, 2010 at 6:55am Add comment
i used konica 7085 copier when i start the machine from on/ off swetich here come an error of E56-02 and Error code: E3. The machine are not running. what can i do? plz help me.
by unknown on Jul 22, 2010 at 1:28am Add comment
Recently the black ran out on our 5550, we replaced it with an official new Konica Minolta toner cartage, but it still says black is empty and won't let us print. I tried the obvious solutions (replacing the cartage, turning it off for a few minutes etc).
Any ideas?
by unknown on Aug 13, 2010 at 11:28am Add comment
I have a Konica 8031 and it keeps jamming at the fusing unit. I let it cool down and cleaned the rollers that were reachable, but it still jams. Any suggestions?
by ccscomputers on Jan 6, 2011 at 12:57pm Add comment
I have a net connected 5430DL, it will boot up and the 'Ready' light will come on solid green, the UI will display 'Ready'. But it will not print a config page from the UI or a test page from windows. It had worked nicely previously but now it says 'Ready' but will not print!? From the UI or a printer?! Any ideas will be greatly appreciated, TY.
by tomhplshelp on Apr 25, 2011 at 11:55am Add comment
I am working on an K/M magic color 3300 that instead of getting a shaded gray area inside a bar graph I am getting a light green color, is there any kind of color calibration to be performed to readjusted colors to spec. Thanks in advance for any help.
by javaman7471 on Jun 1, 2011 at 7:59am Add comment
A client of ours has a Konica Minolta Bizhub C452 and we are using Macbook PRO’s in the office with direct IP printing.

One of the Macs recently installed Software Updates from Apple and now she can’t print to the Konica. It says it’s Paused. We try to unpause it and it immediately goes back to Paused. We are using the latest drivers from the Konica website, I tried using the Generic Driver, I tried setting a “print” queue, tried “LPD/IPP/Socket” printing, tried resetting the printing system and re-adding the printer.

So then I checked for updates on my Macbook PRO. It found two:
• Mac OS X Update - Version 10.6.8 - Size 275.3MB
• Java for Mac OS X 10.6 Update 5 – Version 1.0 – Size 78.9MB

I installed both updates on my Mac and now I cannot print either. Contacted Apple and they said I need to get an updated driver from Konica. But we’re already using the latest driver from Konica (Sept/2010). Unless there’s other information out there, I was told that the only way I can roll back the update is by restoring from Time Machine.

I know this might be better suited for a Mac forum, but our Macs print to all other printers, except for the Konica.

Josh
by joshmas76 on Jul 11, 2011 at 3:49pm Add comment
Hello!

I have a Minolta di350 that is giving a C0070 error. I looked and the toner is not turning. What should I replace? Many Thanks
by theprinterguy2000 on Sep 8, 2011 at 7:42am Add comment
My printer is networked and color printing has stopped all together. It is Konica C220.
Before this sometimes when printing in color, part of the page would be in color and the rest would be in black and white. the ink is all full. please help!? Thanks
by blkwhthusky on Dec 20, 2011 at 9:00am Add comment
Hi!
I have KM Pagepro 1300W printer, and prints dirty pages.
I tried to print with another parts (another toner cartidges and drum cartidges). The problem comes from drum cartidge, the black toner cartidge works properly. I tried to clean the cleaner parts above the drum, but didn't work. I have 2 drum cartidges with this problem. The drums are good, I tried with another drum cartidge.
What can i do? If somebody has any ideas please share with me. Thanks
by unknown on Sep 7, 2006 at 12:11pm Add comment
Hello,

Where do you get your toners from? Also do you refill your toners?
by Konica-Minolta Tech on Sep 7, 2006 at 2:53pm Add comment
Hi. I have the 2430dl. I havent used it for a few months. When i print now the paper is blank or very faded. My toners are all healthy and i have gently shaken them to make sure no clogging. Please can you advise?

Kind regards: Dougie - unknown
Try cleaning the media rollers with 409 solution. The media feed rollers become dirty after a certain amount of prints. The toner is a wax based toner so excess wax gets on them after a while. Dirty media feed rollers can also cause image shifting problems. I hope this helps you.
by Konica-Minolta Tech on Sep 8, 2006 at 11:18pm Add comment
Hi!

I have a 2430DL that now refuses to pick up paper from the standard tray unless I "assist" by pushing each sheet in when the printer needs one. The problem is now such that I get a media jam on it on just about all prints and have to open/close the top door to reset it.
Can you advise me as to what to do to rectify this? If something requires cleaning could you point me to a dissasembly guide and also tell me what solution I could use (I'd rather use a household product - meths, white spirit etc if possible!) The printer is just out of its 1 month warranty unfortunately!

Many thanks! - chrisjon
Have searched the 2300 Parts Guide for "Media Feed Rollers" with no luck. Please provide accurated reference to the correct rollers. - JIC
The one trick which worked for me a couple of times is to apply a lot of pressue to the center of the pickup opening without any paper in the tray. You could even try hitting like a rubber mallet in the center of the tray and see what happens. After applying the pressure or hitting with a mallet load with paper, turn on and see what happens.
by dmzcompute on Sep 13, 2006 at 2:47pm Add comment
I have a Konica Minolta 1300w which incorrectly states that I have a paper jam. I have removed the toner and I can't see anything stuck inside. My assumption is that there is dirt on the sensor, but I don't know where it is. Any suggestions? Thanks in advance, Babar
by babar on Oct 22, 2006 at 10:50am Add comment
HI, I have a customer with a Minolta Dialta 1610 with the message that the memory card is full. Two technicians later she has been told that they do not know why this is happening and that she will have to get a replacment card which will cost over $1200.00. Is there any way to reset the memory card. Any info would be greatly appreciated.
by kazbowa on Jan 29, 2007 at 9:05pm Add comment
Try doing a DRAM clear in Service Mode. I have had to do this a few times when faxes or print jobs get bunged up in the memory. I believe that the Di1610 only has 128kb of onboard memory. To do this, enter service mode (Utility, Stop, 0,0,Stop,0,1) and search through the listings for the clear function. Hit yes and locate the DRAM clear, hit yes and then restart the machine. - Anonymous
Damn, double post :)
scotty, yawny: you need a new paper pickup assy, the early/mid versions of the printer didn't have a clutch on the drive cogs, and they break, if you order a new assy then it will fix your printer, but you have to take a lot of your printer apart to get to it so if your not comfortable then don't do it, buy a new one, unfortunately I don't have any on the shelf at the moment so I cannot give you a part number, but if you speak to konica minolta they will know straight away, so will most printer repair places.

Mt top inn: bugger, toner rack not rotating, could be the rack motor, rack clutch, or pwba pwbb, if you can hear the toner rack rotating then its just the sensor/sensor flag, clean the sensor, and make sure that the flag passes through it.

mari: by drum do you mean the green roller? if so then was it exposed to sunlight for long? yes=get a new one, also try to reseat the transfer belt assy

chas williams: don't buy it off ebay, remove the fuse from your current one, replace it wil a piece of wire, put it in your printer an turn it on, wait for it to get to idle, turn it off and remove the piece of wire, this will reset the count

ken trawick: as above

engineer1000: its the contact sensor, find it on the imaging unit, then clean the corresponding on inside the printer (its easier to find it outside of the printer if you don't know where it is) if this fails then you may need to replace PWB-B, if so, hope it under warranty

hope this helps people
by nothos on Mar 26, 2007 at 7:58pm Add comment
Thanks for the heads up on the paper pickup assy but I have a couple questions I hope you might be able to help me with.

In researching the part online, I have found a wide discrepancy in prices - from $15-75 - despite identical part #'s: 8314131-0450-02. Does this sound right to you?

Also, I can't seem to find any documentation on magicolor 2300 disassembly and/or paper pickup assembly installation. Any help, suggestions or direction would be appreciated!

Thanks,
Stace - stace_felder
Quoting nothos (3/26/07 7:58 PM) re [imaging unit missing]
> ... its the contact sensor, find it on the imaging unit,
> then clean the corresponding on inside the printer (it's
> easier to find it outside of the printer if you don't know
> where it is) if this fails then you may need to replace PWB-B...

Okay, I'm stumped -- I can't find the part nothos speaks of.

I feel a bit stupid, but could someone give a really detailed description of how to find and best way to clean this sensor? - Lee_Rimar
I have the same issue regarding the "Imaging Unit Missing" error msg. I am unable to find or recognize the contact sensor. And, I couldn't identify an issue with the gears not being meshed that engineer1000 posted was the fix for him. Is there an exploded diagram that would show the sensor? I couldn't find one on the Konica Minolta site. Any help would be appreciated.


Sept 8-08
Issue was the gears on plastic sprockets not meshing properly. To access the gear assembly the side cover on the left hand side when facing the control panel) of the printer must be removed. This involved removing a few screws and releasing a couple of plastc tabs. - lfmcisaac
Would adding the optional tray fix the paper jam tray 1 (assy default)? - unknown
Would adding the optional tray fix the paper jam tray 1 (assy default)? - unknown
How do I change the drum on my Konica Minolta 2300.
I live in a remote area and have to do most things myself.
by fsm on Mar 27, 2007 at 6:29am Add comment
easy, open the front door of the printer, inside you will see a waste toner bottle, remove it by pulling it from near the top towards you, then you will see near the middle (slightly to the top) a lever, should be blue or a purple color, it will be pointing straight down, turn this clockwise till it wont turn anymore, then you will be able to remove the old drum, note: it has a release button on the underside of the bit that you grab onto to pull it out, have a quick look at the new one if you can't get it and you will see what I mean.

Cheers

Ashley - nothos
Thanks

Ken
by Anonymous on Mar 28, 2007 at 3:46am Add comment
Thanks it was the adjustment; the gear jumped a tooth not letting the plug come in contact with the unit.

Tim
by unknown on Mar 28, 2007 at 9:15am Add comment
Carls: Error 17H is a rack rotation failure, chances are that when you have replaced the toners one of them is not sitting right and it is stopping the rack from rotating, if you can select "remove toner" on the display that is on your printer, remove all of the toners, then select "install toner" and reinstall all of them, also chack for any physical damage on anything around the toner rack, or something (like a small piece of paper) jammed in the right hand side of the toner rack. If this doesn't help feel free to send me an email and I will ask some more detailed questions.

Stace: I have sent you an email, but will put it out in the open anyway. Buy the part off minolta if you can, if not buy it off seacroft, the price difference is just people making money. Also, I only have the guide in hardcopy, for some unknown and stupid reason, but I am happy to fax it to you for free, but it is 34 pages, so make sure you have plenty of paper avail.

Joanopra: it won't damage anything, just replace it when the quality gets to a level that you aren't happy with, If it changes to "End of life" and won't let you print anymore, then you will need to do the "drum reset" fix mentioned above.

Dselby: The most common cause of top to bottom streaks is dust/dirt on the photo imaging unit, just clean it with a dry lint free cloth.

twilliams: I don't do much work with your printer, but will look it up for you either this arvo, or during the weekend, depends on how busy work is today.

Cheers

Ashley
by nothos on Apr 12, 2007 at 3:37pm Add comment
Carls: Error 17H is a rack rotation failure:
Thank you for noting a possible cause - that the toner cartridge(s) may not be sitting correctly, and thus one may need to pay slose attention when installing a replacement toner cartridge. Mine are visibly not in alignment with each other... (not all flat on the same plane - the only-just-visible black cartridge is slightly deeper in than the cyan cartridge, which is deeper in than the magenta, which may be the sticking one, as its visible tip looks pretty close to the front edge.

I have a Konica-Minolta Magicolor 2350, and have been unable to print due to the yellow toner cartridge being empty. When I attempt to replace it, the message displayed is "CANNOT ROTATE CARTRIDGE". The menu display cannot get past this dilemma. Unless the cartridges are rotated "into the removal position", one is simply UNABLE to remove any cartridge except the one that is in "removal position", and thus not needing to be rotated.

However, I have seen in the manual, in the section about how to disassemble absolutely everything, that the toner cartridges can be rotated manually. Here it says "Press in the toner carousel latch" but has no further information for where to find this latch; and there is no diagram with a label saying "caousel latch". The manual says, having pressed in the latch, you can then carefully turn the carousel (carefully, to prevent injury to your fingers) until the the next cartridge is in position.

I have removed the cyan cartridge which is "in the removal position" and seen that where it was, on the right hand wall, there is a thing I could call a latch, which seems to have a spring at its far end. The other (near) end you can press DOWN (I would not have called this action "IN"). However, I cannot rotate the carousel, even while pressing hard enough down on the latch to keep it down.

Can anyone tell me where to find the "toner carousel latch", on the Magicolor 2350? - unknown
I was getting a fatal error (17H) on my magicolor 2400W and it made a grinding sound on startup. I tried reinstalling the toner cartridges but this was only a temporary fix. I realized the tonor rack was getting jammed against these two plastic tabs that are attached to the inside of the door on the front face of the printer (presumably for alignment). Removing these two plastic tabs with a dremel cutting tool was sufficient to clear the fatal error and now the printer works fine. Make sure you DONT cut the longer tab on the far right side which tells the printer the door is closed. - jzl157
This may seem dumb, but try putting more paper in the tray. If this still does not fix the problem, remove the feed tire (it's dark grey and looks like a half moon) and clean it with some rubber renue or windex. This will last for about a month and then it will lose its tack again. Time to get a new feed tire from your KM dealer (about 8 bucks a piece.)
by Anonymous on May 9, 2007 at 8:41pm Add comment
Thank you! I cleaned the feed tire and no more pickup problems! Took me about 30 seconds! I'll keep cleaning it until I need to replace it.
by chrisjon on May 14, 2007 at 12:10am Add comment
Hi all, I have a magicolor 2400w that when it prints leaves a faint 1/4" line all the way down the left side of the paper. It leaves me to beleive it is the scanner within the printer causeing this issue. Can anyone please tell me how to get to it and clean it, and if they do not beleive this is the issue, can you please advise me as to what may be causing this problem.
by unknown on May 18, 2007 at 5:56pm Add comment
It is most likey the drum in the machine that has become damaged over time with use. - Anonymous
The smudge down one edge could be caused by the lens glass being dirty with waste toner. Lift out the transfer belt unit - look down in the space and on the forward edge you will see a horizontal strip of glass in a plastic houseing. Clean this with soft cloth or tissue.

If that fails, look at the rubber roller on the toners - one or more may have surface damage if found, throw it away and fit new cartridge.

First answer is the most common.
Teddyboy49 - Anonymous
Thanks a lot. I will try it out and let you know if that was the issue.
by Anonymous on May 21, 2007 at 1:19pm Add comment
albengy

You answered your own question I believe. It was printing fine before you "refilled" it. Get rid of your "refill".

"before that the print quality was fine"

"because it was low in ink so I added some refill ink into the black toner"

by unknown on May 31, 2007 at 2:08pm Add comment
oh no, I meant it printed fine for awhile, then the print quality all the sudden got fuzzy even thought the black ink level was still at 36\%, so I thought because it was low in ink and added the refill ink. - unknown
I have a Magicolor 2430. It is showing a media Jam at the transfer roller. Their does not seem to be any media anywhere near the transfer roller ,unless i'm mistaken about it's location. I suspect a jammed sensor somewhere but cannot seem to locate where that might be. The help desk says there is a sensor 3 inches below the transfer roller I cannot see anything that looks like a flag sensor at that location. Any help would be appreciated.

Jay
by unknown on Jul 10, 2007 at 10:57am Add comment
There is a sensor half way up the back of the paper path. If you remove the OPC it should be sticking out between the two feed rollers. It get stuck behind the cover. - Anonymous
I have a magicolor 2400w and am told that a 17h error can be caused by a full waste toner container. where is the container located on rhis printer.
by Anonymous on Aug 21, 2007 at 2:33pm Add comment
Duh, did you ever think to read the thread? It's only mentioned right above your post. - Anonymous
Hi, thanks: I'm using the duplex accessory -- do I need to remove it and go into the case from the rear? I'm embarrassed to say I don't know what the OPC is....

Thanks again,
Joel
by unknown on Sep 11, 2007 at 10:47pm Add comment
I have a 2300DL, and after about 2300 pages, it said that the waste bottle is full. As I live abroad, I cannot get a new bottle. I emptied out the bottle, but the printer still thinks its full. Any way to work around this issue?
by unknown on Sep 20, 2007 at 10:59am Add comment
it works off opto sensor. empty it, rinse it with warm water, and then dry it properly before inserting it back into the machine. it should be fine.
- seriously
I don't know how that waste bottle works, but on other models I've worked on there was either a fuse that blew when installed that reset a counter, or there was an optical sensor that read a light beam through it and when the toner blocked the light, it would give the message.
by moe on Sep 20, 2007 at 2:41pm Add comment
Well, I tried cleaning the bottle with warm water, and cleaned the inside. It still says its full. I tried to put tape on the little switch, without the bottle in, and it still says the bottle is full. Does this indicate a problem with the optica sensor? Can it be replaces. Or do I just need to get a new bottle?

Thanks.
by Anonymous on Sep 23, 2007 at 10:30am Add comment
Hello all,

I have a minolta 2430 DL laser printer. I recently purchased one of those refill kits for this particular printer. The black toner was empty so I refilled the cartridge without a hitch. The printer was doing great for a few weeks when one day it started to make this grinding gear noise and the printer stopped and gave me an error 17H. I tried removing and reinstalling the cartridges manually but the problem still persists. Also, when I print the configure page, it makes those grinding noises and prints out a page that has text printed very lightly on the top of the page but nothing on the last 3/4's of the page. When I try to print a Test page the printer the grinding noise gets very loud and the page comes out about a 1/4 of the way the the printer shuts down and gives me an error 17H. The printer has only printed 1430 pages since I got it a little over a year ago. Its not heavely used. Any ideas whats wrong?

Thanks
by bbeck500 on Sep 27, 2007 at 2:26am Add comment
Buy a new toner cartridge, install it.
by Anonymous on Sep 27, 2007 at 7:37am Add comment
Hello again,

I went ahead and purchased a new Black cartridge from Minolta to replace the one I recently filled and the printer is working normally again. I don't know if the cartridge was simply going bad and was just a fluke or that because I refilled the cartridge with 3rd party toner (1st time and was a simple matter of removing a plastic plug), had something to do with its demise. I guess I'll find out when one of the color cartridges get low and try the toner refill kit again.

Thanks all for your help...=)
by bbeck500 on Sep 28, 2007 at 12:20am Add comment
bbeck500,

I have had 7 2300DL's and I have seen the problem you mention. The toner packs down when refilling and seems to destroy the seals in the toner cartridge. I had the grinding on one of my earlier 2300's and had to replace cartridge. I find that if I made sure to shake up toner in bottle before refilling and only refill about 1/2-3/4 full with toner cartridge at about 45 degree angle, Not standing on end. Then after fill, hold cartridge level and gentle shake left to right, I never had this problem again. I find you can refill cartridges about 2 or 3 times before seals are dumping toner all over inside of printers.

PS if anyone knows how to rebuild these cartridges with new seals, I would be interested.

Sincerely, Magna

PS I am a computer Tech, Not trained in Printer repair, but have done my share of work on printers. - Magnapro
The 2400w toner cartridges have a small counting chip that looks like a small printed circuit board on the top right hand side. This has to be replaced when refilling.
The chip counts the number of pages and stops working when 1500 or 4500 pages have been through the machine. This does not mean the cartridge is empty so care must be taken that you do not overfill. The source of your refill toner should have supplied a new chip - it would probably be in a small bubble plastic bag. It is held by one very small screw.

Teddyboy49 - Anonymous
Thanks, Magnapro, for the suggestion! I'll try your tip the next time I refill one of the cartridges. Should be doing that soon with the color toners..

BB
by bbeck500 on Oct 4, 2007 at 11:28pm Add comment
I am told this is the laser unit. The only way to fix it is to replace this part. Its cost is $239.00 not including install. The unit is now apart to the laser unit. With instructions I could assemble it But how do you get them and is there a way to find a spare working part or re-built one. I have yet use the origional toners which are the partially full ones. It seems like such a waiste this machine is practically new. Andy
by agrygor on Oct 21, 2007 at 3:43pm Add comment
I have emptied the waste toner as described by Tex (there was heaps in there … thanks Tex !!!), but the fine grey dust I mentioned in my earlier post (on 9/9/07) just keeps on coming. I keep wiping it away, but a couple of times every day the printer stops working and reports that the [say] Black cartridge is not installed. I wipe it away, clean the gold contacts on the cartridges, and it works again until the next time it stops. I can’t work out where this grey dust is coming from (it seems to be waste toner, and is more concentrated toward the right-hand side of the printer internals). Can someone offer a few areas for me to investigate please?
by Anonymous on Nov 27, 2007 at 8:43pm Add comment
Hi, Sorry - I am only a user with some knowledge of 2300w and 2400w magicolor printers. I can offer no help to your posting.
Teddyboy49
by Anonymous on Dec 2, 2007 at 12:42am Add comment
I have read through all these posts again and again until I am nearly brain dead. Lots of folks seem to have the problem with the media jam transfer roller error but I cannot find anywhere that anyone answered if there is a fix. I now have TWO of these beasts and about $800 of consumables sitting in a junk heap because they are unuseable. The Konica service rep in Anchorage, Alaska is rude and unhelpful, at best! Please, can anyone point me to a solution. I have taken so many things off and put them back on, banged, clanged, snapped, crackled and popped everything I can see on both of them and still the error won't go away. Help Me, please!!!
by unknown on Dec 3, 2007 at 3:11pm Add comment
If you take the back cover off and look in the top right area you should see two adjasent free moving black plastic parts (on the top of the fuser unit).

The left one should have a plastic 'pin' and the right should have a groove/track. If the pin is not in the groove then the unit will draw paper just though the fuser unit then report a jam. This is because with the pin not in the groove the optical sensor is being fed inaccurate information.

Hope this helps - Anonymous
Hi
I am an owner of a Konica Minolta 2430 DL printer and have had my share of the issues listed above...

In particular, I have experienced the Media Jam Transfer Roller issue - a couple of things...

1. The Konica Minolta 2430 printer comes with a 2-year warranty. I rang Konica Minolta and they sent a technician to fix for free (the phone number is 1800 456 999), so check when you purchased your machine - I thought it only came with 12 months).

2. I spoke/watched to the technician who fixed the printer... if you open the printer up and removed the green drum, at the back in the middle are two small plastic flags that drop through holes where the paper runs. These flags can get pushed behind and so it reports a media jam, even without the paper. The top one is very high (easy to miss), but the lower one was my problem, with it sticking behind the hole. You can use a paper clip to pull out, but probably not a permanent solution. For me, the technician had to remove the back of the printer, circuit board, etc, etc, to realign the flag in the middle of the hole, so as to stop it getting jammed.

3. Konica Minolta has just changed service companies and have moved from Getronics to Laserfast. Laserfast seem good at what they do and they have a fair charging scheme, it is A$80+gst per visit plus any parts required... so to fix the jam it should be just this one fee, no per hour or call out charges. www.laserfast.com.au

Cheers
by Tex99 on Dec 6, 2007 at 10:18pm Add comment
Hi
With regards resetting the drum fuse on the Konica Minolta 2430 (and I guess similar Konica Minolta printers), all you need to do is replace the fuse that is located on the bottom of the drum.

This is will then stop the "Drum End of Life Message".

The fuse required is 80mA, which might be hard to get, however I have just tried a 100mA fuse from Jaycar (22 cents each) and it worked fine.

Turn off the printer power, remove drum, replace fuse, replace drum, turn on the power... end of life message has now disappeared.

If you have been using the drum for a while and the waste is getting full, empty out the grey waste toner before replacing (see instructions earlier on how to do this).

Cheers
by Tex99 on Dec 6, 2007 at 10:37pm Add comment
Hi Tex99,
Thanks for that - only a week ago I found the phone number of one of the Service Engineers who fixed a faulty printer under guarantee a year or so ago. Rang him and he said the 2300w drum has a fuse and it 'cannot' be replaced, buy a new drum.

Knowing there was a fuse I had a closer look and found it beneath two flat strips of metal that were held in place with sprung loaded claws. It looked almost impossible to get them out without damage so I just shorted across the plates with a single core wire stiff enough to secure it. Plugged in and bingo, it worked.

I now think that pressing some aluminium foil in the gap between the metal plates would have also done the job. Wire or foil should be removed after resetting 'just in case'.

Refilling the toner cartridges is simle on this model.
Teddyboy (In U.K.)
by unknown on Dec 6, 2007 at 11:18pm Add comment
( I did this becasue I get the error, Replace OPC drum )If you want to reset your OPC drum, first turn off your power. Open up the door and remove the drum assembly. Find the small fuse in the lower right corner. Take it out and replace it with a Radio Shack Fuse # 270-1046 it is a Fast acting fuse 0.316 amps GMA style 20mm. Put fuse into slot, ( careful not to break it ) Replace drum, close door, turn power on. Then bring up the printer status page,(not the windows printer status, but the status page that shows up from KM) do a power on test before printing. Then print a page config, you should see a drum life of 45000 and 100\% cheers and happy holidays... Jabird.
by unknown on Dec 8, 2007 at 3:21pm Add comment
Hi there,
I have a konica magicolor 2400w and a pale vertical line appears on all colour prints. It does not seem to affect any B&W prints.
Please help its driving me nuts
Dave
by cholseydave on Dec 29, 2007 at 6:07am Add comment
Hi, this could be caused by a speck of dirt on the glass cover of the laser light or slight damage or dirt on the transfer drum (clean it with a SOFT cloth)

Have you tried printing solid black strips across the width of the page or a complete black page? The faulty should still show up if either of the above are the cause.
by unknown on Dec 29, 2007 at 6:18am Add comment
We are having trouble getting laser photo paper at the upper end of the thickness specification to feed into a 2550. The printer tries to pick the sheet, but it never gets transferred into the rollers. A jam is declared though the stock remains loose in the tray.

Normal stock and even presentation type stock feed fine and consistently.

We've tried many things, different amount of paper in the tray, changing the software settings for thick paper but we can't seem to get the paper to feed.

Any suggestions are appreciated!

Rob
by ApexNC on Jan 11, 2008 at 8:02am Add comment
Hi Rob,

We had huge problems with any kind of card in our magicolor 24xx and 25xx printers - exactly the same as you're describing. I honestly think it's yet another irritating quirk of the magicolours!

If you're only doing a few, then you can apply a gentle pressure towards the printer on the card which tends to pick it up OK, we ended up swapping the printer out as our staff often have to print a few hundred at a time! Note the above generally only works for a few sheets then it jams again.
by unknown on Jan 11, 2008 at 8:45am Add comment
Thanks! confirms what I am seeing.

Rob - ApexNC
Hi, I have almost the same problem, but my line is solid and is down the right-hand side of the page. The problem comes and goes of its own accord. The line is predominately black and about 1.5mm thick, but with a color showing at the edge the black line.
cheers
Peter
by peekaypeekay on Jan 18, 2008 at 4:13pm Add comment
That read kind of weird...

I need to free the jam so can rotate and change toner cartridges. How do I go about that?

Thanks again!
by TravisK on Jan 22, 2008 at 2:08pm Add comment
TravisK:

If you open the printer up, you will see a hole to the right of the toner cartridges (it should be close to rectangular. If you use a key/screwdriver to press down the plastic button in that hole (it doesn't require a lot of force), then you should be able to rotate the toner cartridges manually. - Anonymous
Jammed cartridge in 2300 - it needs to be pushed further in - if it has revolved part way and then jammed you have a problem.

You could try using a strong screwdriver or something similar to use as a lever to force the cartridge fully home.

In case you do not know, you can rotate the cartridges manually by inserting a thin rod into the hole just above and left of the cartridge slot. Depress the spring loaded plunger down this hole and hold as you rotate.

Teddyboy
- Anonymous
Victor~

Thanks for reply. That is same fatal warning I'm getting.

I have called a repair guy to find out if he can fix. I'll post what I find out.

This one has printed 1,000's of pages with no probs till this operator error!
by TravisK on Jan 22, 2008 at 4:33pm Add comment
Found this at company web site. Has pics etc. Doesn't solve my problem but may help with yours!

http://printer.konicaminolta.net/support/casebase/index.html
by TravisK on Jan 22, 2008 at 5:16pm Add comment
I finally called and talked to tech support and they informed me that lines down the side were drum and lines down the center were transfer belt.

So I traded these parts between two printers and found that after printing several sheets that the problems did in fact switch printers.

After a few more trials and cleaning and switching parts I have come to the conclusion that both my printers streaks and lines were a result of the drums. Or more likely the wiper that cleans the drum.

I removed the drums which in one printer only has about 1500 copies on it and noticed in direct alignment with the lines on the paper I saw toner packed in a clump holding the wiper away from the drum.
This was only visible after removing drum from assembly. I cleaned the packed toner off the felts and wiper and reinstalled same drum and I have perfect prints on one printer and the other was much improved doing the same thing. the 2nd printer was not perfect, but that printer has over 30,000 copies on drum.

By the way the drums claim some 45,000 copies, but I do not believe this is true, I think it is actually drum revolutions and drum turns 4 times for each color print. plus additional revolutions for warm up, etc.

I think the main culprit in this scenario is refilling the toner cartridges too many times. The cartridges start leaking toner after a couple of refills and the wiper were not designed to handle the excessive amounts of toner.

this is all conjecture on my part as I am a computer tech, not printer tech. This is based on my experiences with my own units and not based on any training from manufacturer.

I plan to try some more cleaning and testing to see if I can eliminate the faint lines on 2nd printer but have not had the time. I will post further results in the future.
by Magnapro on Feb 10, 2008 at 10:58am Add comment
Hi Magnapro, many thanks for your detailed post. You've provideed good info to assist fault-finding lines down the page. I've been experiencing them for a while, so here's hoping your info nails it for me. cheers
by peekaypeekay on Feb 10, 2008 at 6:22pm Add comment
I can't seem to find out where I can go to find out how much ink is left in my cartridges. I don't know if I eliminated something or other. I cannot even find my printer under my program files. I am a senior citizen, but not altogether daft! Any help would be so appreciated!!
Alice
by unknown on Feb 11, 2008 at 10:28am Add comment
2400w toner remaining - I suggest you may have deleted the status files that bring up the status screen when you switch on the printer. Reinstal the printer using the CD that came with it. This should then allow you to see this screen and check the \% remaining.

A better way is to weigh the cartridges with electronic scales - full are around 650 grammes empty at 500 grammes.

Teddyboy
- Anonymous
PLEASE PLEASAE PLEASE PLEASE PLEASE
Before posting your problem on here READ your MANUaL - it is on the CD that came with the printer or it can be downloaded from the Konica web site. Also, the Knoica web site has various answers to FAQ's - DO SOME RESEARCH FIRST - that way you learn and maybe you will be able to help others who are too lazy to do that.
Teddyboy



by unknown on Feb 15, 2008 at 3:19pm Add comment
I just installed a re-filled K toner, and got the infamous Black toner not installed message. Instead of opening the top, I opened and closed my duplexer, and the printer turned off! Now it will not power on. HELP!
by unknown on Feb 15, 2008 at 4:35pm Add comment
Just got my duplexer working, thanks to the guys at Konica support. After working with me on the phone, and unplugging each of the motors on my non-warranty duplexer, we determined that it was the controller board. The tech mailed me a new board !OverNight! and this fixed my duplexer! Kudos to Konica Tech support! - Anonymous
Can someone advise me of the shelf life of a magicolor 2200 series cartridge? And, how do you determine when the cartridge was produced?

I acquired a set of 4 colors in this series still sealed in their boxes and would like to sell them. But, I want to make sure they are still usable. I hesitate to open them if I can determine their status with serial numbers, etc.

Thanks in advance
by cinders220 on Feb 20, 2008 at 5:40pm Add comment
In general, if they were never opened, kept away from moisture and the sun, they should be fine.

I am not an expert but sold machines for a long time. - sailerman
Hey

I have a Konica Magicolor 2300W and the alignment is off when it prints. I am printing off of Adobe InDesign CS3 and when it prints it is not exactly in the center, it is more towards the top of the page. I need it to print exactly center because I am printing on both sides and then cutting the paper to the edges of the document I am printing, but when I cut it it is fine on one side and on the other the words get cut off. Is there any way to realign the printer or fix this? Thanks.
by Anonymous on Feb 29, 2008 at 11:12am Add comment
There is an adjustmnet in printer properties that will let you shift the image any direction you need. Its in the paper tab and is call image shifting.
by unknown on Feb 29, 2008 at 12:00pm Add comment
Hello, can somebody help me with the message in a Konica minolta 2300dl "fatal error 12h" is there anything i can do besides sending it to the repair man?, Can anyone help us figure out how to repair this ourselves?.
Thank you!!!
by Anonymous on Feb 29, 2008 at 2:10pm Add comment
Try going here and following the steps if you haven't already, it helped me with my error code. http://printer.konicaminolta.com/support/casebase/index.html - AJCCM
Hi All,
I am stuck on these 2 problems (2 different printers, same model)

(1) The paper pressure roller mounted in the back door broke. Managed to get a new door from a dropped and U/S machine and carefully replaced this. It now reports no paper in the tray yet was working fine until the breakage of that roller (paper jammed and hand jerked against roller as papert was pulled clear). All cables connected to correct sockets (foolproof as they only fit the corresponding one).

(2) on the other model, the paper does not fully eject from the top (heated) roller and is blank (there might be a second fault causing pages to be blank but cannot diagnose until paper feed is sorted. (about 3 fifths of page ejects and then stops with about 1 fifth trapped in the roller).
Any Ideas?
Ted
by unknown on Mar 5, 2008 at 8:39am Add comment
hi,

are you still answering questions? I have a magicolor 2300w konica minolta printer. The blue won't print and when I try to print a color picture I get a squealing sound. Any suggestions? I took out the blue toner and put it back in but no luck. Thanks.

Lori
by buffysissy1 on Mar 8, 2008 at 8:29am Add comment
Ok,
If you say you have done all that then you will have read the message on the FAQ'a about the noise and how to cure it (assuming it is the same noise they knwo about - caused by the scraper bar not springing back into place).

You will also have reinstalled the driver so what does the Status page tell you? does it say the Cyan cartridge is faulty or empty?

Have you tried printing a simple bar of each colour across the page (say 15mm by the width of the page)

Even some large text with 4 lines, each of a different colour - what is the result?

Are your cartridges original Koninca and if so, have they been refilled? I refill mine and really have no problem with them as long as they do not leak.

Ted - Anonymous
There can be many reasons why blue does not print that I cannot answer at this stage.
Go to the Konica minolta site and read the FAQ'a for your printer - it explains about one particularnoise and what causes it, and the cure.

Before coming back to me about other faULTS READ YOUR INSTRUCTION MANUAL FIRST. Read all the FAQ'a on Konica's site and read all the previous postings on here for your model - in many cases, you will find the answer.

Finally, does the printer print at all? is it ok in Mono? if so, print out a config page to see j=how many pages have been printed. What does the status screen tell you - if you don't have a status screen or don't know what one is - reinstall the printer from the original CD's - that should give you the status screen and enable you to konw ehat the machine is telling you is wrong.

Teddyboy
by unknown on Mar 8, 2008 at 9:37am Add comment
Thank you, i have this problem with my printer konica minolta 1300dl "fatal error 12H" can you help solve this problem? i really appreciate your help!
by Anonymous on Mar 24, 2008 at 11:23am Add comment
I have a magic color 2430dl, and the drum started going bad, I replaced the drum(toner has been in there for a few months) but the first time i started it i receive a fatal error 17H. Buy looking at the machine the toners do spin.
by unknown on Mar 24, 2008 at 5:34pm Add comment
I have a Minolta Konica 5430DL with a "0500H Fatal Error". Do you know what this error means? Please Help!
by Anonymous on Mar 25, 2008 at 7:30am Add comment
No, sorry I don't.
Please read the previous posts, your manual and FAQ's of Konica webiste.
by unknown on Mar 26, 2008 at 9:52am Add comment
I have a Konica Minolta 2300W Magicolor printer. I ran a test page and the left side of the b/w print block is lighter than the right side of the paper.
Looking at the cartridge the end closest to the door looks caked with toner.
Is there a procedure to clean the toner bar?
by JonasJones on Mar 28, 2008 at 1:28pm Add comment
I have a customer with a 2300 Magicolor that has a ghost image repeating twice down the page. Minolta tech support said ghosting is always a drum issue and sold him a new drum unit. The problem persists. Is there something else to check, like voltages, lenses or fuser possibly?

Thanks
by unknown on Mar 31, 2008 at 9:34am Add comment
Konica 2430DL - Transfer Belt has bumps in it. It's about 2 years old and while printing, it developed these bumps on the transfer belt. So prints have missing printed areas. How do you replace the belt, what happened that caused it ?
It doesn't seem to be in the instruction manual.
by unknown on Apr 2, 2008 at 9:31am Add comment
I have no idea what caused the bumps, but it sounds like heat. Did you print something different, did it jam, or did it just happen?

There is no simple cheap way to replace other than buying a second hand unit/printer and taking a chance.

You could try Ebay.

To replace it, you remove the old one and throw it away amd put in the new one.

I am assuming the 2430DL is the same as the 2400W


Teddyboy
by Anonymous on Apr 2, 2008 at 9:40am Add comment
We were printing a bunch of color prints. Just happened. Do they still make that model ? It's in a school system and 24 computers going to that printer via the network. - Anonymous
Hi, not sure if still made, doubt it. Spares should be available - you can ask - try their support web site.

Ted
by Anonymous on Apr 2, 2008 at 11:11am Add comment
The transfer belt is available from Konica Minolta (cheaper then another big printe parts store) at $135. Easy to remove. The person at KM said they seem to think tabs fall off if the top is not put down right, getting into the belt area and causing the bumps. We just replaced the image cartridge a few weeks ago. So best bet to replace this.
by unknown on Apr 2, 2008 at 12:53pm Add comment
My 2400 will not "rotate toner".
by aaronwalkerx on Apr 8, 2008 at 1:14pm Add comment
Lift up and look on the underside of the lid, on the right hand side, you will see the plastis has an extended finger that locates into a matching hole when lid is lowered.

With the lid open, press a small screwdrive into the hole and depress the spring - hold this down and try rotating the toner drum by hand, towards you and downwards.

If it moves then there is a fault in the rotating mechanism, electrical or mechanical. This could be anything and I cannot answer that. (If there are signs of loose toner generally around inside the printer, it might be worth cleaning (see previous posts on how to do this) as it might be making poor contacts on the switches.

What does your Status monitor say?

If you have not git the status monitor on screen READ YOUR INSTRUCTIONS ON YOUR CD
REINSTALL THE PRINTER (Uninstall it first)
ans DON'T ask for help until you have carried out the simple basic things. We are not mind readers, we do not have ESP so YOU must diagnose and identify what the prionter is telling you before we can help.

If the drum does not rotate then I suspect one of the toner cartridges may be jammed and the orinter may have to be stripped to fix it. (I did fix one by using a long thin screwdriver and levering the jammed toner cartridge back into the housing - but I was luck and did not damage anything)
by Anonymous on Apr 8, 2008 at 1:54pm Add comment
Stutus shows that Blank INK is empty. I could change it but it does still work and i have to rotate the drum Manually to get to it.

My 2 symptoms are that it is 1) stopping with paper half way out the top and 2) the "rotate toner" does not work. However, when it does print, it prints black fine.

thanks!
by aaronwalkerx on Apr 8, 2008 at 5:41pm Add comment
How do you "rotate the drum manually" to get to it? Do you mean the OPC drum? Or do you mean the toner cartridge? Either way, I would love to learn how to rotate my toner cartridges manually, as my Magicolor 2350 says CANNOT ROTATE CARTRIDGE, so has remained unused for a while now... - Anonymous
There seems to be a gremlin in my printer. I have a konica magicolor 3300. It prints awesome quality and has been a work horse. For the last six months, at least twice a day, I go to print and it starts to make a high pitch whining noise well before the paper is picked up. It picks up the paper, lays down about six inches of toner down the page, then it jams. I should mention that when I say it lays down the toner, I mean it's transferring my print job to my page, and it's perfect for about six inches then jams. I pull the jam out and everything is fine for a few hours. You can tell when it is about to jam because of the high pitch whine, and I can not figure this out for the life of me. I have had this thing in pieces and cleaned and vacuumed every nook and cranny. Haven' t done anything with the cartridges in awhile, except change the black toner, and I have been through three brand new toner cartridges with the same result. So I'm positive it's not the toner. Any help would be appreciated.
by unknown on Apr 19, 2008 at 7:10am Add comment
Our 3300 has done this from the day we took it out of the box. We are huge fans of this printer and this is the only complaint we have ever had about it until now. If we don't use it for a couple of days, it squeals and jams the first page every time we start printing from it again, and usually the first couple of pages. We just got used to having to remove the first page jam every time. I wish I could tell you what it is, but I can tell you it is not the toner. Hope someone has an answer to solving this. - evopress
We had service man to our 3300 and he said it needed a firmware upgrade which he did and then it printed fine. - kappa

I have a Magicolor 3300 printer and it does the high pitch and jam scenario sporadically. I have to stand by it when I print something in case the HIGH PITCH happens so I can open it real quick to prevent the jam. I then frustratedly walk back to my PC and reprint. This is a practice I've come to accept regrettably. Why you ask do I do this, well it's good cardio of course.

I've updated the firmware and still have the issue. It's been doing it for years.

Now recently it's stating I need an Imaging Unit. Before I spend $350 to get a new part, I'd like to know if this thing is going to continue to jam.

The printer overall is pretty sweet and the ink lasts for an extremely long time. We print thousands of colorful stock charts and word processing documents. It's slow when printing big PDFs or big pictures. And it periodically needs a power cycle to keep all wheels turning.

So if I can fix her, I'd like to keep her. But I'm trying to find out if it's time to move on to a new Laser Printer. Please help... - unknown
I'm not sure what printer you were looking at, but the cheapest I can find this printer is $999 it is a konica minolta 3300EN It is not a cheapy. Thank for the effort though. It's amazing how fast this board gets posts from. Kudos!
by unknown on Apr 19, 2008 at 9:02pm Add comment
2400Ws used to sell at Fry's all the time at that price. Cheapest I can find them now is new at $269. The $149 ones were factory refurbs. Tested and working with new cartridges.
by moe on Apr 20, 2008 at 10:07am Add comment
I installed a new transfer belt assembly on a customers printer and when i powered it up it started going through its warmup. When it starts engaging the paper path it stops and through the error code 14H. I'm not familiar with this little machine. Any suggestions.
by xxxtazxxx on Apr 21, 2008 at 11:42am Add comment
http://printer.konicaminolta.com

Try this link. I found it yesterday as I have 14h and 15h problems. Not a bad service manual as they go. - 30529
Sorry, that didn't come out as planned. Try this to find the manual.I got it last night on a search. it covers what you need I think.

http://printer.konicaminolta.com
/service/ASP/mc2300
/documentation_manuals/mc2300SM.pdf - 30529
I have a brand new konicaminolta 2430 that is not fusing the toner to the paper and hence I cannot use it. Bought it new over a year ago at a sale and cannot return it. Any help appreciated.
Thank you.
by Anonymous on Apr 26, 2008 at 3:13pm Add comment
Sounds like the fuser! Run a two page print job, then feel for heat near the fuser. If everything is still cold your fuser is not heating up. - unknown
Re: Toner not being fused to the paper:

If you open your 2430DL, you'll see towards the back two green clips, that are commonly pinged up to release the mechanism to get out paper jams, you'll most likely have these not clipped down, which results in toner not fusing (and smudging off with a finger) - Anonymous
I have a magicolor 2350 and when I turn it on it goes to "starting system" and then never gets passed that ! menu select won't work.. ready light flashes green no red error lights. any ideas?
by unknown on May 4, 2008 at 9:18am Add comment
My Magicolor 2350 requires a sheet of paper in the try at start-up, to waste ink printing out a page after it has finished "starting system". If you are in great luck, maybe yours is just waiting for a sheet of paper? - Anonymous
Receiving error message "Imaging Unit Missing" on a Minolta 3100 after powering off to replace fuser and transfer unit when low life message was received on them. Unable to clear this error. Any help is appreciated.
Thks
by spmcd on May 4, 2008 at 12:03pm Add comment
I don't have "refresh" on the printer?
by unknown on May 4, 2008 at 12:27pm Add comment
Sorry, What do u mean by refresh? Forcing a reset of the counters? - spmcd
I have a Konica Minolta 2300 laser printer.
The error lo\\ight is flashing and I do not any problems.
Ther is no paper jam and I have open cloed printer multiple times.
I have shut off power also but it just goes to a flashing error.
What other things can I do to determine the problem?
by kenwedig on May 6, 2008 at 7:59am Add comment
Hi, Friends.

I just replaced my black toner cartridge on a konica minolta magicolor 2530DL. Now I am getting (the infamous) “X toner not installed” error message for all of my toner cartridges.

I read somewhere that I should clean the three prong device that makes contact with the cartridges. However, upon inspecting it, one of the prongs is bent or broken. Is this three prong device the problem? If so, how can I order a new one?

Thank you for your time!

Bub
by unknown on May 9, 2008 at 9:05pm Add comment
I have a 2530DL that was working fine - until I tried to install new toner cartridges. I get "Black Toner not installed" and "can not rotate the cartridges".

What was the problem with yours? Where's this three-prong thingie? Is that the problem?

Any assist will be greatly appreciated.

- ButchRappe
We have a KM Magicolor 3300 that has printed less than 7,000 pages. Print statistics show 74\% remaining life on Transfer unit, 78\% on Imaging Unit; 93\% on fuser and feed roller--all original--so it does not get hard use; just regular weekly use of a handful of color pages. A week ago, a relatively new magenta toner cartridge "blew up" in the printer printing out lots of magenta all over the pages we were printing. There was also magenta everywhere inside the printer. We tried vacuuming the printer but each time we tried to print again, the same thing happened. We replaced the toner with another new cartridge (KM, not generic and never refill).

After printing about 50 blank sheets to clean out the magenta, it started printing pages fine EXCEPT now we cannot get anything to print the color red. We have printed (primarily from Creative Suite 3) about 25 pages. Magenta toner shows at 98\% in statistics after those prints. ALL reds come out totally orange, not red.

I did a test page where I made six circles on a page, each with a different primary color: c, m, y, r, g, b. Every circle looks fine except red which is definitely orange.

Ideas? Help, please. We really need red for the job we are working on now.
by evopress on May 28, 2008 at 7:10am Add comment
I have a Konica Magicolour 2530DL colour laser printer and I have put in a refilled black toner cartridge which works great, but the machine wont go into power saving mode. The lcd panel on the printer keeps saying: "No Genuine Toner Black" is there any way of clearing that message and getting the printer to do power saving mode again??
(I have upgraded to the latest printer firmware TNA).

Thanks very much.
sjf1234
by unknown on May 31, 2008 at 9:04am Add comment
ihave got a magicolour 2200
the online light is on,data light is on and the message light is on. I get no responce if i press the menu or online buttons.
the display is showing: disk & flash sys
loader V1.0.0
if i turn off the power the mavhine goes through the normal start up but the message is stilled displayed.
the printer will not print
by Anonymous on Jun 1, 2008 at 3:39am Add comment
Any ideas please - have a Magicolor 3300 which I accidently switched off and then back on again straight away - now it won't get past the message Disk & Flash Sys Loader v1/0.1...
by spiwiz on Jun 1, 2008 at 4:19am Add comment
snap but with a Magicolour 2200.
i know with abrother machine there is a rest hole that a paper clip will go through and reset the printer.
I am hoping there is 1 on the konica - Anonymous
I have a Konica Minota Magicolor 2400w. I had a water slip decal page get stuck in the printer and now I have a couple of areas where there is no image on the page. I assume it is where part of the decal stuck to the fuser? I was a printer tech years ago but it has been too long. Can you help me with this? Do you have a copy of the service manual? I would certainly appreciate your help.
by rubyslpr on Jun 3, 2008 at 4:03pm Add comment
We have a Magicolor 3300 in our office. Everything seems to be configured correctly, however the printer only prints like 3 pages, then pauses to warm up again. I'm prining 6 and 7 MB word docs and PowerPoint presentations and it takes forever. Also, I constantly get the "This document failed to print" bubble popping up on my desktop even thought the document is printing (VERY slowly) Any suggestions?
by unknown on Jun 13, 2008 at 5:42pm Add comment
I have got a magicolour 2200 the online light is on,data light is on and the message light is on.
I get no responce if i press the menu or online buttons.
the display is showing: disk & flash sys
loader V1.0.0
if i turn off the power the machine goes through the normal start up but the message is stilled displayed.
the printer will not print
by parrug on Jun 13, 2008 at 11:13pm Add comment
I have a 5430 which prints about 2 pages then stops and the message reads media jam transfer roller. I unjam the paper and the same thing happens again.
Any suggestions
by kappa on Jun 16, 2008 at 7:20pm Add comment
We had that problem and while it was still under warranty had the service guy come out who said it needed a firmware upgrade which he did and then it worked fine.
by kappa on Jun 16, 2008 at 9:30pm Add comment
Our 2300W has started producing a black mark half way down the left hand side of prints. The unusual thing is that this only happens on the first copy of a print run, ie, if you print 100 copies, only copy 1 has the mark, the other 99 are OK, if you print 10 separate items one after the other, each has the mark.

Drum and cartridges have been changed and the printer has been cleaned.

Occasionally instead of the black mark we get a multicoloured vertical streak down the left hand side of the first copy.
by matchmaker on Jun 19, 2008 at 11:46am Add comment
Did You ever find the solution to your problem? I have a smudge down one side of the page, from top to bottom, no matter what color I try to use. Looking at the page would be the right side. My 2300w just started the same problem today, I am searching frantically for an answer.
Please help if you can, I depend on my printer for everyday usage for many types of printing.
Thanks wolfgirl2 - Anonymous
How in the hell did you get a service manual? I just went 15 hard rounds with KM support, and the manager absolutely refused to provide a 2300DL service manual under any circumstances.
by dyett on Jun 24, 2008 at 4:41pm Add comment
You can download one in .pdf format from the KM website!
by matchmaker on Jun 25, 2008 at 2:33am Add comment
what does it mean when my printer says "fatal error" "error 12H"?
by dun_trip on Jun 27, 2008 at 9:52am Add comment
Hi,

We have a customer that has the Media Jam Transport error message showing from power up on a PagePro 9100. This leads me to think that a sensor is being blocked or is faulty.

I have checked the printer through and cannot see any paper anywhere. Is there anywhere else i can check??

Thanks
by Nick London on Jun 30, 2008 at 1:37am Add comment
I have a konica minolta 2430 and on the panel it says Drum Cartridge End of Life. i have put in a brand new one yet i still get the same error message. do i need to reset something on the printer of clean a sensor somewhere?
by unknown on Jul 3, 2008 at 5:46am Add comment
Hi,

never done a refill before, so I just want to know:
do I *need* a reset chip when refilling or is it good enough to just set the parameter to "continue printing" when empty in the menu?
by unknown on Jul 4, 2008 at 12:38am Add comment
The smudge is commonly caused by teeth skipping. The cartridge rotor assembly is the part that holds all the toner and rotates for whatever color is needed. It rides on two cogs, one on each side of the printer. The rotor assembly has been known to "jump teeth" causing the rotor assembly to become off balanced, thus causing streaks or smudges down one side. To realign the rotory assembly you will need to find a manual somewhere to tell you how to do it. I can't tell you off the top of my head how to do, I just fly by the seat of my pants... Good Luck
by Anonymous on Jul 7, 2008 at 5:32pm Add comment
I was experiencing bent / folded pages when my printer would print after being idle for more than 30 min. Subsequent prints would be normal. Eventually, every page was folded about a half an inch, three inches from the top. If this is happening to you, you know what I'm talking about.

I tried printing to card stock which jammed the printer and gave me a 17h fatal error. I reset the printer and now it prints fine. Maybe something was stuck and the card stock cleared it out? Anyway, it worked.

If you are experiencing similar issues, I hope you find this comment helpful.

by unknown on Jul 7, 2008 at 7:33pm Add comment
No, My problem is a almost black haze down the right side of my page. Printer is showing no problems, I have cleaned the lense and all rubber rollers look fine. What does the drum do and could that be the problem?
by Anonymous on Jul 8, 2008 at 9:49am Add comment
Thanks for your reply I will try this and see if this does work. I appreciate your help
wolfgirl2
by Anonymous on Jul 8, 2008 at 10:11am Add comment
Hello: Hope you can help me with my KM 2400w. Keeps saying there is a transfer roller media jam. After ordering on-line the serv man to this printer, I haved pulled out the transfer roller assembly, cleaned every possible crevice inside the printer and only scared to remove the fuser box to see if there is a hidden sensor.
At the present I repair security systems and have worked also repairing photofinishing machines so you could say that I am mechanically inclined and willing to fix this printer myself, with a little guidence
Any help would be great as this has been my best printer for the past 2 1/2 yrs. Go figure, does this right after warranty expires. Thanks

by HEINEKEN1953 on Jul 9, 2008 at 12:46pm Add comment
This all started when I noticed streaks on my paper. When the toner cartridges rotate a small amount of black toner was falling onto the paper in the tray.

I removed the cartridges and vacuumed a large amount of toner from the bottom. I wasn't getting all of it and loosened two screws just above the paper tray. One of them fell into the slot for width adjustment. When I removed the paper feeder to get the screws two springs came out.

Well, I cleaned all of the toner up the best I could. Figured out how to put the springs back in. Still not sure if I have the tray installed properly (I have it under the two cams)and replaced all of the toner cartridges. When I go to start, the cartridges rotate and it begins to sound like it is going to feed paper and then stops with an error code 12H. Don't know what to do next!
by MWWard on Jul 9, 2008 at 4:08pm Add comment
HI MY NAME IS ROBERT,AND I HAVE AN ISSUE WITH A MAGICOLOR 2430 DL ,I WAS HELPING MY FRIEND TO SET UP HIS PRINTER HE BOUGHT IN AN AUCTION,WE CHANGE NEW TONERS THE PRINTER DID THE WHOLE CALIBRATING PROCESS AN THEN WE PLUGGED IN THE COMPUTER(USB),WE INSTALL THE DRIVER FROM KONIKA MINOLTA WEB PAGE AND VOALA!! IT WORKS BUT THEN WE DECIDE TO TRIED VIA ETHERNET TO CONECTED TO THE NETWORKWE WE DIDNT SUCESSED SO WE PLUGGED BACK TO THE USB PORT BUT NOW WE CANT PRINT ANYTHING ,WE CAN SEE THE PRINTER FROM THE WINDOW OF ADD FAXES OR PRINTER ON THE COMPUTER WE EVEN UNISTALL THE DRIVER AND INSTALLED AGAIN ,WE TRIED IN ANOTHER COMPUTER BUT IS THE SAME THING CANT PRINT ,BUT BY ITSELF WHEN YOU DO THE PAGE TEST IT WORKS BUT WHEN YOU PRINT ANY DOCUMENT FROM THE COMPUTER DOESNT RESPOND AT ALL. IM NOT SURE IF WE UNPPLUGED WHEN IT WAS ON? CAN BE THAT ? CAN WHE RESET THE PRINTER TO THE ORIGINAL DEFAULT FEATURES? THANKS IN ADVANCE.HAVE A GOOD DAY!!
by robertpegassus on Jul 13, 2008 at 12:52am Add comment
Keep getting error of jam in tray one. open cover, check and no jam is present.
any fix?
thanks,
jonas
by JonasJones on Jul 21, 2008 at 11:12am Add comment
The drum transfers the image onto the page, so if it goes you need a new one. The drum having to be replaced doesnt mean you need cartridges as they have different lives.

there is a lot of information here on refilling the magciolor 2400w, 2430, 2450, 2490mf range on this site:

http://www.zinetic.co.uk
by unknown on Jul 27, 2008 at 11:10am Add comment
I have found that black down side of paper was drum on my 2300. I replaced drum and black went away. I had two of these printers and traded parts back and forth until defective item was discovered. Hence drum.
by unknown on Jul 27, 2008 at 6:46pm Add comment
I've read through the entire Konica questions and have not found this issue. If I missed it, please forgive me. Konica-Minolta 1400 is displaying the "non-Konica toner" and refuses to continue. I know with an HP, I can go through the menu, select non-HP consumable and just continue on. How do I get the Konica to recognize my cartridge?
by darajo on Jul 29, 2008 at 12:26pm Add comment
Sorry for the double post.
by darajo on Jul 29, 2008 at 12:29pm Add comment
I've read through the entire Konica questions and have not found this issue. If I missed it, please forgive me. Konica-Minolta 1400 is displaying the "non-Konica toner" and refuses to continue. I know with an HP, I can go through the menu, select non-HP consumable and just continue on. How do I get the Konica to recognize my cartridge?
by darajo on Jul 29, 2008 at 12:32pm Add comment
Hi all,

I have tried to find an answer to my problem in this thread and can not see one, so please forgive me if i have over looked it.

I have a problem that is baffleing me. I have two konica minolta printers the 2430 and the 2530. In one of them i have a set of standard toners and in the other i have the hi capacity ones(both genuine)

Currently the hi cap ones are in the 2430 and work just fine and are almost full as they are fairly new, however if i take them out and put them in the 2530, the printer says enf of life !

So i tried putting them back into the 2430 and they worked again.

The weird thing is that teh standard toners work in both of the printers!! but the hicap only in the 2430.

Oh yes and the other strange thing is, if the standard toners are in the 2430 and i print a config page, it shows then as being hi cap ie, 4500 pages !!

I have done the obvious things like clean the 3 prong thing and the metal contacts on the toners. Doe snot make any differance.

Is there any reason why the stnadard toners and not the HI Cap toners would work ina 253o printer.

Thaks very much
by godhelpme on Jul 29, 2008 at 7:29pm Add comment
Mfgs. do this all the time. If they sell a copier/printer for cheaper than a like model, they cripple it to only be able to use a low yield toner. This is so they can recoup the money on toner that they lose selling the machine cheaper. HP does the same thing on some of their laser printer models. Not familiar with Konica/Minolta, but I suspect that is the correct answer.
by moe on Jul 29, 2008 at 11:13pm Add comment
I know some mfgs do that, but in this case it is not that. Thanks anyway - godhelpme
The standard or high yield cartridges should work in either of the Magicolor printers. they Magicolor 2400/2500 series printers all use the same cartridge - high or low yield. the only diffrence is the amount of toner in each.

Its a weird one - maybe you need to get the memory to clear. Are your low yield ones empty? the chips on the cartridges control whether the printer sees an empty or full catridge.

see: http://www.zinetic.co.uk
by angela1969 on Jul 30, 2008 at 7:29am Add comment
Thanks for replying.

I agree, they should woork in either, it is very weird. No the low yield ones are about half full.

I'm not sure what you mean by clear the memory, do you mean the normal printer memory or is there a memory related to the toners?

Thanks again - Anonymous
oops forgot to sign in for last post !

Thanks for replying.

I agree, they should woork in either, it is very weird. No the low yield ones are about half full.

I'm not sure what you mean by clear the memory, do you mean the normal printer memory or is there a memory related to the toners?

Thanks again - godhelpme
I have a magiccolor 2400w.
The alignment of colors to each
other is off. Any suggestions
or help will be appreciated.
Doug
by doug123 on Jul 31, 2008 at 12:40pm Add comment
Hello,

I have an R2 which has a problem printing greeting cards at 4x8 on 8" paper.

It will print 2-3 prints and then say that there is an error of S7 Acumulator.

Please advise.

Av
by unknown on Aug 2, 2008 at 11:30am Add comment
Thank you so much! Because of this forum, I've been able to solve several problems with my printer(2430 dl). I would NEVER be able to even diagnose a problem, much less actually fix it. You've not only saved me money - you helped me to get my printer up and going quickly! Thank you!!
by GrannySchaefer on Aug 20, 2008 at 12:18pm Add comment
I have a magic color 2400. I had a opc drum error and was told to reset the drum counter. I bought the fuse and replaced it and that is suppose to reset it, however, I still have the error. Can anyone help me with this?
Thanks
by unknown on Aug 22, 2008 at 7:52pm Add comment
did you empty the old toner 1st?
by angela1969 on Aug 23, 2008 at 10:40am Add comment
Not really sure what you mean. Please explain what I may try.
Thanks for your reply.
- Anonymous
ok, this one is weird. 2530DL, been working perfectly for months. Moved it to another room (on a roller table). Not dropped. No jossled. Nothing. Plug it in, the toners cycle, it runs the rollers (ie. normal start up). Then stops. No Ready Light, No Error Light, Nothing on the LCD display. Help?
by unknown on Aug 25, 2008 at 10:30pm Add comment
TRY CLEANING THE CONTACTS ON EACH TONER. THEY MAY NOT BE MAKING PROPER CONTACT AND SENDING THE RIGHT SIGNALS AT STARTUP - Anonymous
I am new to minolta Konica printers. One of my Konica Minolta C350 is saying Waste Toner bottle needs to be repalced. Does this mean that one of the cartridges are empty or what. If the cartridges are empty, would they now be called Waste Toner bottle?
by unknown on Sep 1, 2008 at 6:54am Add comment
When you open the access, you will see the opaque flat bottle with 2 holes at the top (blue plastic collars), this is the waste toner bottle. - Anonymous
The waste toner is replaced by a technician, it is inside the machine - sailerman
I can't remove the black toner cartridge from my Magicolor 2550. The tab broke off of the toner, and I wasn't able to remove it with a set of pliers (at least in the way I was using them). What do you suggest? Thanks, Dan
by wizard903 on Sep 3, 2008 at 1:55pm Add comment
Hi there - I guess/hope you've solved your problem a long time ago!:-)but realizing somebody else might encounter the same, here's a kind of solution: turn round the toner compartment - you're allowed to do so by pressing e.g. a screwdriver into the hole on the right side of the printer - and pull off the "handle" from one of the other toners, then pres the handle into the one in question - indeed, it is a hard job to pull out the toners of the 2550DN, but keep trying, always observing the axes in both sides should align the guides... good luck! oldermanden - oldermanden
I have a 2300 and I am getting a small crease in the bottom middle of all of my printing. it is very fine and is hard to flatten out. I also get them in my envelopes, but now it started doing it on all of my regular paper as well. any ideas?
by unknown on Sep 6, 2008 at 10:03am Add comment
I have a 2450 that's dead. The authorized repair center wants $800 to replace the main controller board, $700 for the part and $100 for labor. It's a $450 printer and that includes 4 toner cartridges. Is $700 the actual price for a main controller board?

Thanks.
by unknown on Sep 8, 2008 at 3:01pm Add comment
Hi, I just bought some toner and some reset chips for the 2400.
After refilling the toner and replacing the chips the printer still shows "empty toner".
Could this be caused by the fact that i refilled the 1500 pages starter toners and the new chips are for 4500 pages?
Is there anything to do than to switch the printer on and off after changing the chip?
Thanks in advance,

Mario
by reddwarf0815 on Sep 9, 2008 at 6:57am Add comment
Just got the dreaded "Cyan toner not installed" message. Actually got BOTH Cyan and Magenta not installed, when they were. Turns out that there was some gunk on the 3 gold contacts on the cartridge which were easily cleaned with an eraser.
by Anonymous on Sep 9, 2008 at 8:01pm Add comment
I am having the same problem, when I go thru the menu it shows that the cyan cartridge has 64\% life left, however I continue to get the message the the "cyan cartridge is not installed." I tried the cleaning of the 3 gold contacts on the cartridge but it didn't fix the problem. Any other suggestions? - swilborn
I have a 2300W that has recently started printing very lightly down the left side of the page. The other side of the page is fine and looks perfect. Any ideas?
by Anonymous on Sep 10, 2008 at 9:06pm Add comment
Hi,

We have a Kon. Min. Bizhub Di1610 and one of the users broke the tray door (the tray were paper rests) and I would like to know where can I purchase a replacement. Thanks
by unknown on Sep 15, 2008 at 4:31pm Add comment
How do I cold start or cold restart my Minolta Magicolor 2400 Printer?
by Anonymous on Sep 16, 2008 at 3:53pm Add comment
2300DL I have an error code 15H. KM says the cleaning blade or solenoid on the roller needs replacement or repair. Any help? Also, where do I find a service tech for this?
by unknown on Sep 17, 2008 at 7:08am Add comment
2300DL error code 15H problem - also, printer works fine in black and white mode.
by unknown on Sep 17, 2008 at 7:43am Add comment
We accidentally cycled the AC power on & off quickly because of
a bad AC socket, and after we fixed that power problem, our Kon-Minolta C252 unit is now locked-up with the display showing "Malfunction, call a KM Rep" with error codes "Tel Fax C-D304" .
I am an electronics engineer, technician, with over 40 years experience, so I would really be very happy to know if there is a secret reset method to clearing this code and putting our machine back on line. OR did the power supply get hurt? I may be able to fix that too, but if it's a big deal, we'll call a repair person on Monday. But that won't help us now. Thanks for whatever you can tell me.
by churchdrums on Sep 20, 2008 at 3:03pm Add comment
I have a Konica Minolta 3300 and I am getting Media Jam registration errors EVERY time I try to print.
This is so frustrating-I never have this problem with my HP laser printer. I have done everything suggested on the KM website and still no results. This is a costly problem. Can anyone make a suggestion--please.
by mistermiles on Oct 2, 2008 at 10:20am Add comment
Minolta 2300DL - I have an old PC133 512MB SDRAM. Can I use it in the 2300DL? It say maximum 256MB.
Thanks for any input
by unknown on Oct 5, 2008 at 9:51am Add comment
The machine is sending end of life messages. I have weighed each cartridge. Black 1.6o lbs., Cyan 1.25 lbs., Yellow 1.31 lbs., Magenta 1.40 lbs. It is my understanding that an empty cartridge weighs 1.12 lbs.
I have cleaned cartridge plates and the printer. Same results.
Printout in just black and white shows good quality orginal images and then there is a faded repeat in the background. Any idea as to the problem.
Thanks,
by unknown on Oct 8, 2008 at 6:59am Add comment
You will need to reset the sensors on the cartridges so that it thinks that you have a new cartridge. Search on the net and you can find instructions on how to do it.

Your b/w sounds like it might be running low. Try taking the cartridge out and do the shake and roll to move the toner around. - Anonymous
Using a bizhub c352 here. The color accuracy seems off (was fine with c450). Blue text would come out purple and colors seem to have a reddish tone with them.
by Anonymous on Oct 8, 2008 at 12:28pm Add comment
It appears that the Konica Repair Tech that started this thread with his nice offer to help, no longer reads it nor replies with answers to posted questions. Take a look. No relies for two years. Some others, like "Nothos," have replied with help, but lately this thread isn't as likely to get you answers as quickly as it did in 2006.
by churchdrums on Oct 11, 2008 at 5:44pm Add comment
I picked up a used 2530DL for $5 at Goodwill, mainly for the toner cartridges. Pretty dirty inside, LOTS of toner caked up in there. From other experience I've seen printers like that which had been transported, with cartridges installed, on a bumpy road a great distance. With all that stray toner around, you can basically ruin a printer. (If you're gonna shake up a laser printer, take the toner cartridges out and put them in a sealed plastic bag. Some cartridges are light sensitive, so put them in a light tight bag.)

Anyway, just for grins I decided to clean this unit up. Remove the toner cartridges! Outdoors, using an air compressor, I gave the thing a good blowing out. On power up the unit gave Fault Code 12H. From reading around that is a Laser Fault.

My suspicion was that the laser is likely good (they are pretty reliable). I could hear the polygon spin up, and it sounded good. (In this unit the polygon scanner is a square about 1-inch each face.) My guess was, that with all the toner in the unit, that some had made it's way into the scanner. And it was likely affecting the "beam detect" mechanism.

What is beam detect you may ask? When the laser strikes the spinning polygon the beam will scan across the OPC drum (Organic Photo Conductor). However, the precise position will vary from face to face on each scan (depending on the face of the polygon). To compensate for this the beam is synchronized using a photo sensor. In this case, just before the beam scans across the OPC drum, it first strikes a small pick-off mirror inside the laser scanner. (The pick off is toward the left side of the printer.) It then reflects off and strikes a photo diode on a small circuit board mounted on the right side of the laser scanner. If this stuff is dirty with toner you don't get a "beam detect". The electronics flag that as a laser fault.

OK. Disassembly is a bit much.
First, UNPLUG THE THING!
There are hazardous voltages inside.
There is also a high powered laser.
Be safe!

Take out the Toner Cartridges. Looking down into the printer you will see the laser scanner window facing straing up. The glass window is about 4 inches long and 1/4-inch wide. Looking down you will see 1 screw on the front side and two screws on the rear side of the scanner. There is a shell to the left that covers a mechanical interlock to the laser scanner. This is a shutter that closes off the laser beam if the top door is open (so you don't get blinded).

On the right side of the laser scanner is a similar cover that holds the 3-terminal contacts that sense the toner cartridges as they rotate around. Both these shells snap into place. To remove them you press in some small tabs that face the front of the printer, and then tip the shells up. Notice how the mechanical interlock connects up the the shutter inside the laser scanner.

Don't disconnect the cables to the scanner. That's a nightmare. Instead just unscrew the unit and let it dangle out the front of the printer. There is a top shell cover. Tricky to describe, but you can figure out how to remove it. Then there is a metal cover. Remove one screw, and remove that cover.

Looking into the unit you will see the square polygon scanner motor in the center. At the left is the pick off mirror. The lenses and mirror are in the center. The laser is on the right. And the photo diode beam detector is on a small circuit board mounted on the outside of the scanner near the laser assembly.

If your unit looks like mine, you will see a fair amount of toner dust inside. Give it a good blowing with compressed air or Aero Duster. Remove the photo diode board, blast it with air too. Make sure the diode is clean. Perhaps use Q-tip and rubbing alcohol. I just used my shirt. I recommend just using air to blow off the lenses, mirror, and polygon faces. You'll likely scratch them if you use a Q-tip, etc. Also be sure the pick off mirror is clean.

Then reassemble the whole mess. If you're lucky the 12H error code will have disappeared. If not, then perhaps your really DID have an actual hardware fault. Since the laser scanner costs over $200, it's really not worth repairing the printer.

Oh well. At least you had fun taking things apart. You did have fun, didn't you? Hopefully you learned a few things.
by unknown on Oct 14, 2008 at 11:35pm Add comment
I've discovered that I had the fuser separator levers adjusted for envelope printing. I returned them to the plain paper setting and all is well. Thanks
by Anonymous on Oct 15, 2008 at 2:05am Add comment
I have several KM 5550's that have the same irritating bug- when using the bypass tray even when media is alreay present in the tray, it is giving me a media error and asking the user to press the up button to continue. Is there anyway around this? I have some very unhappy end users -- I took away their old Lexmark that was working just find for this KM printer. Any help or direction would be greatly appreciated!
by copycenter on Oct 15, 2008 at 7:59am Add comment
I just replaced my Cyan Toner, and now I am receiving a blank line in the middle of the page. I have the magicolor 2530 DL. It doesn't matter if the document is in color or black and white, the blank line shows up.

Can you tell me how to correct this problem?
by LayandWilliams on Oct 20, 2008 at 10:22am Add comment
I realise this may be of little help given how long ago your problem was posted, but perhaps for the next person ... I had the same problem, a white vertical line printed on each page. I tried swapping the drum and it didn't make any difference. What cured the problem was to clean the laser. Remove the drum, and underneath it is the laser - all you can see is a tranparent window in the middle which is about half the width. Give that clean with a dry cloth, put the drum back in and if its like mine the problem will be gone.
--
Brian Cryer
www.cryer.co.uk/brian - Anonymous
sounds like you may have a fault with your drum unit...
by unknown on Oct 20, 2008 at 1:56pm Add comment
I have no idea where the latch is, but having no manual never stopped me. Obviously, the latch is actuated when the door is closed, to allow the carousel to rotate. All you need to do is look on the door for some kind of protrusion that goes into a slot. That is where you'll find the latch. For instance, on the HP4500 model, there is a protrusion on the right side of the door and one on the left. The left side one actuates the door switch and the right side one releases the carousel.
by moe on Oct 23, 2008 at 3:58pm Add comment
I am working on a Magicolor 3300 that when a document is printed it leaves a black stripe about 1/2 inch wide on the left side of the paper. I have changed out the fuser and the black toner cartridge as it was almost empty. I have also cleaned the printer. None of this has helped with the problem, the black streak is still there. Does anyone have any idea or suggestions of what to do next.
Thanks
by lunytun42 on Oct 28, 2008 at 9:02am Add comment
New person here!

We had a problem with a rogue paperclip getting in to the fuser unit of our 2530DL fuser which caused serious damage and now needs replaced. I now have a replacement unit but having contacted KM support they say they have no instructions to give out saying that the fuser unit is not a consumable item.

Anyone with instructions?
by dunk1103 on Oct 31, 2008 at 6:53am Add comment
Lately, even with full paper stack, it sometimes says that it needs more paper to print. So far the only solution is to just yank paper out, open one of doors, close, then put in paper after slight delay. It somehow resets the sensor.

Why does it do that? :(

The model is 2300DL.

Oh yeah where can I find Vista 64 bit drivers?
by Rolf on Nov 6, 2008 at 10:11pm Add comment
You can download driver for XP 64 here at QMS-Konica website
http://onyxftp.mykonicaminolta.com

I was there downloaded my XP 32 bit ver to refresh my 2300 DL "printer" machine which has exact problem as yours. No luck so far. :(

- Anonymous
Hello!

I have a Magicolor 2300DL that has been standing unused for some time and it won't print correctly.

The printer feeds paper from the tray, it goes through the printer, comes out at the top - but just before the sheet

of paper is released (ejected) into the collection bay at the top, it stops. The paper seems almost fully printed, but

why does it stop there? And the printed image/text looks a bit shifted, the first 2 inches of the paper are plain and

at the bottom those 2 inches are missing.

When the paper stops ejecting, the printer reports "paper jam transfer rollers". However, it is very easy to pull the

last bit out of the printer, so it isn't really stuck. After closing the door/right side of the printer to reset the

jam I'm getting either a "paper size mismatch" or "put media:tray 1 A4" error. Maybe not important, but maybe good to

know.

Aditionally, I'm having problems printing color on it. In color modes (not monochrome, that seems to work somewhat)

only some faint shades of cyan appear, a hint of magenta and no yellow.



Regards,
Andrew (Germany)
by juniorsenior on Nov 19, 2008 at 7:07pm Add comment
DId you ever find out the issue I am having the same problem now - Anonymous
My 2550 has been having feeding problems. When I try to print, the feed tray lifts for feeding the paper, and then either fails to feed or else feeds partially and then stops, giving me a paper jam error. I have to do this several times before it will finally print.
by conspiracynut on Nov 22, 2008 at 9:52am Add comment
Many Thanks!! I have a huge print job this weekend and I started getting the "replace the drum" message. Since drums are not typically on the shelf at the local officemax - i paniced. I have replaced my drum several times with no evedence that the drum itself was damaged - but the printer will not allow printing. So...I did what I was told and had a new one shipped in. I will be back for more of the great information I found here today.
by Anonymous on Nov 22, 2008 at 11:34am Add comment
Hi, I bought refill toner and the instructions said to access the 'mode settings' and uncheck the 'auto toner replace' but this area of the toolbar is not highlighted for me to access. I did not get new chips as apparently they would not work on my printer. (toner refills from Canada and printer in Australia). Is there a way of accessing this area or another solution? Thanks
by martin1 on Nov 23, 2008 at 8:46pm Add comment
martin
i have a 2400w and it is in the status display under PRINTER.
Of course this printer is not networkable but can be networked. however the status display is not accessable. maybe yours is but not available. un-share it and try again. - ruggb
My magicolor 3100 doesn't seem to pick up the paper. i get media jam feed error message. What do you think?

bob
by Anonymous on Nov 25, 2008 at 7:19pm Add comment
Well maybe you need to clean rollers. It does get dirty with dust from papers. I clean my printer once a while to prevent that, although it still happens once a while.
by Rolf on Nov 25, 2008 at 9:27pm Add comment
I have a Konica Minolta Pagepro 1300w printer. Can anyone tell me where to download this printer's driver for window vista 64 bit? Someone help me pls... T.T
by problem_guy on Dec 1, 2008 at 8:28pm Add comment
Hi

I am trying to clear an error on my fax machine and wanted to attempt a DRAM clear for this fax however I am having no luck with any codes.

If someone could please post me the code to enter the Minolta Fax3900 service mode it would greatly appreciated.

Cheers
by unknown on Dec 4, 2008 at 10:04pm Add comment
Ignore my earlier query I must have typed in the wrong code. It is as per above.

To enter this service mode activate the following sequence (in order);

1. Utility
2. Stop
3. 0
4. 0
5. Stop
6. 0
7. 1

Once in this mode search through listings for “Clear Function” press YES and located DRAM Clear, press YES again and then re-start the machine.

Please note that after the restart RX reports will need to be re-enabled to ensure fax receipts are printed following fax transmission. Also fax time and date may also required to be confirmed to ensure it remains correct.
by unknown on Dec 8, 2008 at 9:27pm Add comment
Hello!

I have a Magicolor 3100 which has been great for the last 4 years. Yesterday however, we changed the cyan toner and since then it will only print pages with just text on.

If you put an image on the same page it will come up with the error 'waiting on input end job' and nothing happens for about an hour and then sometimes it prints the page. From the Mac end it just says it's sending data.

Any ideas, because I have a big graphic job I need to proof and this is driving me insane! Thanks. TTK
by TTK on Dec 17, 2008 at 7:46am Add comment
We have a PagePro 9100. It broke and I replaced it with another one - identical model #. I plug it into our network and configure the IP address to 192.168.000.021, which is what the old printer was set to, but the IP address won't stay in the printer. If I turn the power off and then back on (to the printer) it changes the IP address back to 192.168.000.051 - always. How can I set the IP address and make it stay?
by itsofficial on Dec 18, 2008 at 6:48am Add comment
We have a PagePro 9100. It broke and I replaced it with another one - identical model #. I plug it into our network and configure the IP address to 192.168.000.021, which is what the old printer was set to, but the IP address won't stay in the printer. If I turn the power off and then back on (to the printer) it changes the IP address back to 192.168.000.051 - always. How can I set the IP address and make it stay?
by itsofficial on Dec 18, 2008 at 6:51am Add comment
Hi itsofficial,
I don't know the PagePro 9100 specifically, so I'm having an intelligent guess here. It's likely the printer has the ability to get an IP Address from the server on your network, and it's possible you have DHCP set to "ON" in your printer, which forces the printer to go to the server on your network to get an IP Address assigned to it (rather than using the IP Address you have set up in the printer). If that's the case, simply setting DHCP to "OFF" in the printer and entering "192.168.000.021" as your desired IP Address in the printer should solve your problem? Good luck.
cheers, peekaypeekay - peekaypeekay
Actually that is the first thing I checked and DHCP is set to disabled in the printer. When I set the IP address to 192.168.0.21 and do a soft reset the printer works fine - until the power is turned off. Then when the printer is turned back on it reverts back to 192.168.0.51 every time. I'm stumped. We use a Novell network and about the only thing I haven't tried yet is deleting the printer in NDPS and creating a new one. It acts like there is already a device with that IP address so it changes it. And the old printer I removed did have that same IP address.
by Anonymous on Dec 19, 2008 at 4:48am Add comment
Some routers usually can reserve an IP address for certain mac #. Check your router or dhcp server that it is not the case...
by Rolf on Dec 19, 2008 at 10:33am Add comment
Hello:

I have a DI2010F, where I entered into tech mode thinking this copier has a HDD-6 hard drive. unfortunately it does not and now copier tries to boot from hard drive. The initial mode screen appears on boot but system continues to try to reboot. The panel buttons will not work.

Is there a reset code or jumper, that will allow me to reset to factory oem or a way I can get back into tech mode to change system to no hard drive?

Thank you so much for any assistance that you can provide! I have my tech code and Minolta service pdf manual, my father was a technician and I have some experience myself.

by Anonymous on Dec 21, 2008 at 11:43am Add comment
Hello:

I have a DI2010F, where I entered into tech mode thinking this copier has a HDD-6 hard drive. unfortunately it does not and now copier tries to boot from hard drive. The initial mode screen appears on boot but system continues to try to reboot. The panel buttons will not work.

Is there a reset code or jumper, that will allow me to reset to factory oem or a way I can get back into tech mode to change system to no hard drive?

Thank you so much for any assistance that you can provide! I have my tech code and Minolta service pdf manual, my father was a technician and I have some experience myself.

by Anonymous on Dec 21, 2008 at 12:02pm Add comment
Good afternoon:

I just got a message that says;

Media Jam transfer roller.

What does this mean

Need this printer badly use is daily

Lillian - 212-304-1400
by Anonymous on Dec 30, 2008 at 3:27pm Add comment
Good afternoon:

I just got a message that says;

Media Jam transfer roller for a magicolor 2300dl

What does this mean

Need this printer badly use is daily

Lillian - 212-304-1400
by Anonymous on Dec 30, 2008 at 3:34pm Add comment
Paper got stuck in your printer, you will need to read your manual to find out how.
by Anonymous on Dec 30, 2008 at 4:22pm Add comment
Hi...I am an owner of the konica 2430DL and i've read through this forum and I have had every single problem mentioned. Thing is, I've managed to fix all apart from this grinding noise which has been mentioned here... I have changed the cartridges, shook them, thrown them, shouted at them, got my face filled with ink and done many other things but it is still making that rediculous most intolerable sound. PLEASE HELP >:(
by Robobo on Jan 6, 2009 at 7:28am Add comment
Hi...I am an owner of the konica 2430DL and i've read through this forum and I have had every single problem mentioned. Thing is, I've managed to fix all apart from this grinding noise which has been mentioned here... I have changed the cartridges, shook them, thrown them, shouted at them, got my face filled with ink and done many other things but it is still making that rediculous most intolerable sound. PLEASE HELP >:(
by Robobo on Jan 6, 2009 at 7:31am Add comment
oh and one more question, it may seem very stupid but I am not very good with these things,...how do u remove that feed tire? I'm scared to break something...
by Robobo on Jan 6, 2009 at 7:59am Add comment
Hi, Ive got a Magicolor 2430dl and updated the firmware and now no sign of life, is there a workaround so that I can reload the FIRMWARE or is this the end of the road for the printer? Surely someone else has managed to find a way to get it to reboot!

I phoned Minolta and they told me the comms board has gone and an engineer would cost £250, obviously easier to get another printer, but I want to get this one working for less.

Any help would be greatfully receieved.

Regards
Strewf
by strewf on Jan 7, 2009 at 2:53am Add comment
IS there ANY way to get my KM magicolor 2300w working with vista 64bit? any help is appreciated. thanks!
by unknown on Jan 7, 2009 at 5:51pm Add comment
Hey there. Did you ever get your 2300W to work with Vista 64 bit? I am going to be buying a laptop for my wife and am hesitant to get her a 64 bit if she can't use the printer...a number of sites suggest the 2400W driver, that is available in 64 bit, but the printer is supposedly very slow with that driver. Not an optimal situation... - unknown
Hello,
Could you please share your soluton for 64-bit drivers for KM mc2300w (XP, vista or even windows 7). Thanks in advance.
Erik. - Anonymous
I just bought a used Magicolor 2430 DL without the setup disk. I connected to my computer, downloaded the drivers, but am unable to install the drivers. My operating system is XP professional. I get messages such as the printer is not "plug and play". The computer, however, displays "Found New Hardware". I have been trying to install this printer for the past 3 days without success. What am I doing wrong?

Salza
by Salza on Jan 7, 2009 at 10:47pm Add comment
Hi, you are welcome to drop me an email and cover the cost to post a copy of my setup disc.
When these little printers work... they are the bizz. - strewf
I am having the same problem with a MC2300W. Did you find a solution? - Anonymous
It scans but doesn't end up in our email. Anyone got any ideas?
by unknown on Jan 8, 2009 at 2:51pm Add comment
service call 17H
by unknown on Jan 9, 2009 at 9:22am Add comment
I have a Konica 8031 Fiery controller. I am getting an Alert that says "Fan Motor error" 31C-M.

Also if I go into the WebTools Software I get "Service Code C4400"

Blinking.

I have removed the covers and cleaned it up, Blew it out a little, but the error is still there. What can I do I am not sure how to proceed.

Thanks
by bobf4080 on Jan 9, 2009 at 1:13pm Add comment
Did the fan spin while its on? If so, is it slower than usual? Those may be cause for that error.
Best way is to replace or lubricate the fan (it's different for computer fans.. do research first!)

"Service call 17H"
http://www.fixya.com/support/t319238-service_call_17h
I never tried this so take advice with grain of salt...

"Vista 64 bit driver for 2300w"
http://www.vistax64.com
This might work for you... I didn't try this driver.
by Rolf on Jan 9, 2009 at 2:15pm Add comment
Well here is where I am unsure. The copier has a fan, it has a sort of filter. It appears to have a bit of dust and is some kind of consumable. I removed it so it would not come into play. The fan appears to be operating also.

My question is does the controller have a fan also, that you know of? With the controler attached there seems to be a sound that is familiar with the same issue I have when my computer gets dusty and the fan has too much dusk on it. I can not see or pin point the fan, I guess I need to take the controller apart.

If you have any knowledge or advise please let me know.

Thanks
by bobf4080 on Jan 9, 2009 at 2:21pm Add comment
Unfortunately I'm not printer expert, I'm just experienced on computers in general.

There's repair manuals out there, which have a lot of detail into how your printer is designed, and you can "see" inside your printer to see if there's any other fans other than cover fan. If there is none, try rotating the fan while its off to see if there is any resistance. There should only be very small resistance to rotation. It should spin for a little while when you cause it to spin. If it stops almost immediately, there's little bit of a friction problem.
by Rolf on Jan 9, 2009 at 4:41pm Add comment
how can I reset the toner chips of a D2430DL. is there an instruction available?
by Anonymous on Jan 10, 2009 at 7:54am Add comment
STEP 1
On your Magicolor 2430 series printer, make sure the panel display says “READY�. Then press the MENU/SELECT button.
STEP 2
By scrolling with the right arrow button, continue until you stop at selection “ENGINE�. Now press the MENU/SELECT button again.
STEP 3
Scroll again with the right arrow button until you get to “TONER EMPTY�. Press the MENU/SELECT button again.
STEP 4
Press the right arrow button until you get to “TONER IS EMPTY OR OUT�

STEP 5
Press MENU/SELECT button once more, and then press the UP arrow until you see “READY�.
That’s it!

or you go to my shop system at www.printer-reset.com

Best regards,

Mario
by reddwarf0815 on Jan 10, 2009 at 10:55am Add comment
This is a follow up to my question on "Fan Motor error"

I was able to correct it. The Controller has two fans. The main one was binding up against this metal bracket, not sure why, I try to shim it and it kept doing it, So I flipped the fan around so it is drawing air away rather than blowing on it. I hope this wont hurt it I am going to keep an eye on it until I get a replacement fan.

It stopped the error anyway and the printer is working again. I will keep an eye on it to see what happens

Thanks
by bobf4080 on Jan 10, 2009 at 11:37am Add comment
That's interesting, in least you temp-fixed it for now. :)

Cooling will be quite a bit weaker, so keep an eye on it till you can fix it for good. :)
by Rolf on Jan 10, 2009 at 11:57am Add comment
I purchased my printer one year ago, and have recently experienced problems with my printer. I continue to recieve the error message Code 14H. When I open the printer, I find that the paper is not circulating through, and continues to jam. When I remove the paper, the code doesn't erase. I finally have to turn the printer off and restart. The first few times, my printer recovered, but now, nothing is printing. Help.
by Anonymous on Jan 19, 2009 at 8:08pm Add comment
I also ran into the problem of "cannot rotate cartridge". Don't know if you have tried to power down the printer via the power switch or unplugging the unit. Then power it back up and try again. I tried several times unsuccessfully to remove and reinstall the cyan toner to get it to rotate. Powering it down and restarting it did the trick. If this doesn't work for you, try getting on Minolta's web site for additional help.
by Anonymous on Jan 22, 2009 at 10:49am Add comment
What do I need to do when the "OPC Drum Low" sign comes up. I have a Konica Minolta Magicolor 2350 printer. Please explain in simple terms. Or is there a site I can go to that will give me step by step directions.
by Anonymous on Jan 22, 2009 at 11:56am Add comment
My 2300DL printer is very consistent to print the first page of a printjob about 1 cm lower than normal from the top of the page.

I am loading A4 size, and that's also part of my preferred settings.
The problem ONLY occurs when my PC has been powered down and back to up again. My printer allways remains powered to the net and enters save mode.

The second print command will allways result into a perfectly positioned print.(this is also true for the second print command of the same document which was initially incorrect)

I have been digging into drivers/settings etc for WIN XP SP3, connected to LPT1 but could not pinpoint any problem.

Recently I noted that doing a first print of the day from the Printer Control Panel Menu like the CONFIG page or DEMO page also causes the printer to offset print on A4 by about 1 cm.
Again repeating the command for another page prints perfect.

No error lights or messages do show-up

I am somewhat puzzled as where the problem originates from, my workaround is now to discard the first page of the day printout and just make another print out. (this is cutting trees and costing toner/drum/energy)

Any HELP?

PS.
The funny thing is that my other MINOLTA MC2300W exhibits more or less the same problem, except that the paper gets folded at its top,toner is not fully fused at the folded area. The paper allways reaches the output tray, but there is an error light which will automatically rest within 5 seconds..
by Brasto on Jan 23, 2009 at 5:54am Add comment
I have a Minolta 2400W that someone moved, and nearly knocked off my desk. The paper lift was knocked loose, and the springs came out. I opened up the front of the printer, and tried to put everything back together, but when I turn it on there is this terrible grinding noise. Something must still be off, but I can't see what. I am a computer tech, and take stuff apart all the time, but never a laser printer. If anyone has diagrams or a picture of what it should look like, I'd really appreciate it.
by nikki512 on Jan 28, 2009 at 3:30pm Add comment
I have Konica Minolta 2400w. I refilled the cartridges and now the amber error light flashes (normal speed flashing-1 per second) I put new chips on the cartirdges. Cleaned everything up real good. Checked fuse on drum. I am really frustrated. First, that it costs twice as much to replace cartridges as a printer costs, so I had to resort to filling them, then that after I invested $125 in toner, I dont have a printer. The printer probably has no more than 2500 copies run onit. Can you suggest anything else?
by bbbinga on Jan 30, 2009 at 6:37pm Add comment
I have magicolor 3300 and just now can't open operator control panel, printer web page in IE browser window. Win xp pro sp3, when I typw in address iI get error: The webpage cannot be found
HTTP 400. Address pings good. always worked in past.
by dkipp on Feb 5, 2009 at 9:58pm Add comment
http://www.nodevice.com/manual/Konica_Minolta_QMS.html

Those may help, it have service manuals for various models.
by Rolf on Feb 5, 2009 at 11:21pm Add comment
Hi,

My Magicolor 2300W gives me the a "fatal error AIDC sensor"

What is a AIDC sensor and what can I do to replace/fix it? Thanks in advance for your help.

Regards,

Martijn


by unknown on Feb 8, 2009 at 10:33am Add comment
You can get the manual here
http://printer.konicaminolta.com

It tells all about replacing the AIDC. - Anonymous
i have a magicolor 2300w and i cant close the front door. it seems that the image transfer belt doesnt go all the way back and so the 2 screws are not able to be screwed, i have no clue what to do and have given up after hours of trying. please respond if there is something i can do do resolve this issue. thanks
by unknown on Feb 11, 2009 at 9:43am Add comment
I am having the same problem with my 2300dl. When I took it apart a bit I saw a white piece in the rear that is blocking it. Any advice would be great! Thanks
by unknown on Feb 14, 2009 at 12:59pm Add comment
I have a paper jam and have looked all over for the paper and cannot find this paper. I know it is inside the printer somewhere but I cannot find it. It says to open the duplex compartment. Any suggestions? I may have put in paper that was too heavy, I didn't think so, but maybe this is the problem. Any help would be greatly appreciated.

Thank you.
by drafting on Feb 18, 2009 at 1:16pm Add comment
I have a Konica Minolta 8031 and I have replaced the Image transfer roller an it needs to be reset. There is no "Unit Change" key on the utility screen like the installation instructions say. It won't let me reset. Any ideas?
by UVLLC on Feb 18, 2009 at 1:30pm Add comment
I talked to Knoica Minolta and got the code for service tech portion. they had to talk me through the process of of resetting the computer. I can't help much.
by Anonymous on Feb 20, 2009 at 7:45am Add comment
http://www.nodevice.com/manual/Konica_Minolta_QMS.html

For people complaining about jams and stuff I suggest reading service manual. It is NOT like user guide. It actually shows you how to fix some problems.
by Rolf on Feb 20, 2009 at 9:44am Add comment
have yellow streak on paper and cannot figure how to get to the yellow cartrige to clean it. I cannot move the cart to the color I want
by unknown on Feb 20, 2009 at 9:46am Add comment
I have a 2350 printer the first sheet will print with black smuges on the print, all of the other prints will be fine untill I change the print job then it will smudge or steeak again, then again will print the remainder of the job fine untill you change it, then it will do it again, any ideas? - saratoganotecards
I have a Konica 2430DL Laser Printer. When I print, I am getting verticle white stripes the full length of the page on the left side. It is as if it is not printing on these areas. I am getting no error messages. Can anyone help me as to a solution to this problem. Thanks Stunbear
by stunbear on Feb 23, 2009 at 11:57am Add comment
took yellow cartrige out and clean still has toner all over it when I clean it and out it back in it squirts yellow toner all over it self again
by garyskill on Feb 23, 2009 at 1:47pm Add comment
re stunbear - vertical white stripes on left side.

are you getting the defect when you print with all colours and black ?

If you are uits either the laser sensor or the drum.

Try cleaning the laser sensor inside the printer. Just wipe it with a dry clean cloth. it soulds like your may have toner on it.

these guys told me this and it worked for me:

http://www.tonerangel.us/


by angela1969 on Feb 24, 2009 at 1:16am Add comment
Yes I get the yellow streak all the time but sometimes when it just prints black it does not show. But when I print black it goes thru all the colors most of the time then sometimes it will print just black and no yellow. I will try toner Angel.us to see if they know. Thanks. I was just going to buy another color laser maybe a brothers as it will duplex. where is the laser window to clean??? - garyskill
Thank you angela1969. I did as you stated, and it fixed the problem. It did have some toner on it. Thanks again. Stunbear - stunbear
My Konica Magicolor 2500w will not let me access it to print. The green ready light is on and not blinking, but the error light is flashing. Cant seem to find any info about this problem, any advise would be great.
by Anonymous on Feb 25, 2009 at 6:23am Add comment
My magiclor 2300 DL printer is having two problems.
1) I mistakenly used ink jet paper in it and now it prints a shadow.
2) It seems to be stuck on idle.
Can you help me with these problems?
by Arceneaux on Feb 26, 2009 at 6:03pm Add comment
I have a minolta 2530 dl and cannot get the toner carousel to rotate when I try to replace toner. When it sometimes does (after turninng off and back on again) it sometimes says "Please wait" and never comes back. Please help.

Thanks,
Carl
by Anonymous on Mar 4, 2009 at 6:07am Add comment
do me a favor when you can fix any of my questions send me
an e-mail directly to [email protected] cause I can never find a answer here so send it direct Thanks Gary
by garyskill on Mar 4, 2009 at 9:26am Add comment
I originaly wrote on Feb. 14 about the front door not closing on a 2300DL. I figured that out, but in the process I ripped the transfer belt. I looked into getting that part replaced but at 350.00 It was not worth it to me. I found a 2300DL online (new) for 215 including shipping. Couldn't pass it up. (I tried the Brother printer, wasn't happy) ANYWAY--before I toss the old 2300 is there anything I should remove that I may need in the future. I removed the drum cart. and the toner cartridges, anything else? Thanks and sorry so long! Kris
by unknown on Mar 5, 2009 at 11:53am Add comment
SO you did not like the brothers Color Laser?? tell me why - garyskill
I bought the Brother HL-4040CN, Staples said that was comparable to the 2300. I am very anal about pictures and the print quality didn't look as good as the 2300. In my opinion anyway. Now it was smaller, quieter and faster to start and complete the print job. But in the end I printed up some pictures that I had from the 2300 and it just wasn't the same. Every picture, the 2300 won hands down. Not to mention when I found a new one for 215.00 (including shipping - from CA to TX) I could not pass that up.
by unknown on Mar 5, 2009 at 1:15pm Add comment
I guess The Konica is still better than Brothers as the next one up on the brothers still was not as good as the 2300 I am just afraid will not be able to get parts for it. I got my 2300dl off of e-bay refurbuest, sorry can't spell. Has been running for 4 years but do not print alot on it but haveing problems with yellow toner as I get yellow streaks so I am going to replace yellow toner should fix it but do not know where the lase sensor is to clean it. Thanks for the Info Gary - garyskill
I bought my old one when it first came out. I think 2003-04 maybe and I have never (knock on wood) had a serious problem. Nothing that required taking it in. And I do go through some paper. I have 2 kids and from Jan to June I take about 5-6,000 photos. So you can imagine! I did have the problem you are talking about. It was with the yellow as well. When I took all the toner cartridges out there was yellow ALL inside the printer. I am going to have to brain storm to think of what I did to resolve that. I may have even written it down somewhere, give me a day or two to look for it. It was not difficult, I did it myself.
by unknown on Mar 5, 2009 at 2:44pm Add comment
Yess I think someone told me to get some canned air and blow it out but do not know how to clean the laser sensor so it can see after all that toner. Yes I will wait untill you have a solution and also found a place to get all 4 cartridges for $136 pretty cheap. Let me know if you want the URL OK thanks Gary - garyskill
Hi there,
I have a Magicolor 2500W. I had a pretty major paper jam that I've resolved, but now when documents print, the toner is not fused to the page - I can smudge the toner with my fingers. Any ideas of what is going on and how I can fix it?
by Gina_M on Mar 6, 2009 at 4:48pm Add comment
Best guess would be a sheet of paper wrapped around the fuser heat roller. This would act as insulation and prevent the toner from getting hot enough to fuse to the paper.
by moe on Mar 6, 2009 at 5:49pm Add comment
hi gina m,
when you removed your paper that was jammed, did you open the green latches (to help remove the paper) inside the printer?
If these are left "up" as if you were printing envelopes the toner will not fuse on the paper. just puttng them back to the correct position should help. Ive done this before !!

anybody help me ? ive got a magicolor 2400w and it just prints blank pages!

any ideas?

thanks
by angela1969 on Mar 12, 2009 at 2:23pm Add comment
When I print, I recently noticed that sometimes what I'm printing is shifted down on the paper. For example, instead of starting at the top of the page, it's about 1/4" to 1/2" lower and I lose the bottom of the page since it runs out of room.

I was getting a "paper size mismatch" error but now it still prints with the shift down problem. When I called Tech Support, they thought it was a problem with a solenoid but when I took a look inside, I verified that the solenoid was moving properly.

by excelwithme on Mar 15, 2009 at 2:00am Add comment
Hi all,

I work at a university and look after IT support for one of the departments. One of the printers we use is a Konica Minolta Pagepro 9100.

It runs fine - but one problem I haven't been able to sort out is that whenever someone accidentally has US Letter set as their media size (we have A4 paper in the printer) it halts the machine and the only way to continue is for someone to cancel the job in the printer to allow the other network jobs to go through.

I've read through the manual and tried setting it to Network Mode (which I thought may have done the trick) but that only seems to work for Media type (transperency etc) not Media size.

Does anyone have any suggestions on how to make this possible - what ideally I'd like is to have it print automatically on A4 even if accidentally set to Letter.

Cheers,

Grocs.
by Grocs on Mar 17, 2009 at 4:59pm Add comment
Hola- we have a Konica Minolta 8031 that is jamming a lot from bins 1 and 3. Any suggestion how to get at the roller assemblies for cleaning? The top bin doesn't always grab paper at all, the bottom bin always jams just after the paper start it's trip but so far I've not figured out how to remove those rollers to get at them.

Even if someone could point me to a service manual that would be a big help.

Thanks!
by StuTheDog on Mar 19, 2009 at 11:37am Add comment
I have a 5430DL. Yesterday it started to make grinding noises when cycling up to print, and then while printing. The printed pages look ok, but something isn't right inside. The noise seems to be coming from the top right side of the printer.
by John Turner on Mar 19, 2009 at 2:06pm Add comment
I have the 2530DL and getting Fatal Error 17H. I can not get the cartridge carousel to rotate the check the seating of the cartridges. Please help!

Greg
by gregd58 on Mar 22, 2009 at 9:58am Add comment
I have the 2530DL and getting Fatal Error 17H. I can not get the cartridge carousel to rotate the check the seating of the cartridges. Please help!

Greg
by gregd58 on Mar 22, 2009 at 10:03am Add comment
There is a trick for sharing a 2400W between 2 computers. I had it in place and then had to reformat one of the computers due to a virus. Any idea what the trick is? I have a SET InterCon PS03 but I could never get it to work correctly with the two computers on the network, and there is a white line across the top of my prints and I am getting low on my ink,also when i opened the cover I saw a indent on the black plastic sheet,dont know what you call it.can low ink cause that line?
by Whytfang on Mar 25, 2009 at 3:13pm Add comment
hi greg
have you tried to manually rotate the carsousel?
you need to push and hold down the release catch BEFORE you spin it round.
by angela1969 on Mar 26, 2009 at 3:04am Add comment
hi greg
have you tried to manually rotate the carsousel?
you need to push and hold down the release catch BEFORE you spin it round.
by angela1969 on Mar 26, 2009 at 3:07am Add comment
Good Morning!

I have a Minolta magiccolor2300w that is printing almost like a tie dye effect. This only happens when printing color. B&W is ok.

I kinda look like a transfer roller issue where the colors fades and return but it is just speckles of all the colors across the page.

We change the color blue and drum, that when it started to happen.

According to Minolta they said it may be the controller board but I want to aks the question to see if anyone else had this issue.

THANKS! :-)

Chris

by cmarrero on Apr 6, 2009 at 7:11am Add comment
Good Morning!

I have a Minolta magiccolor2300w that is printing almost like a tie dye effect. This only happens when printing color. B&W is ok.

I kinda look like a transfer roller issue where the colors fades and return but it is just speckles of all the colors across the page.

We change the color blue and drum, that when it started to happen.

According to Minolta they said it may be the controller board but I want to aks the question to see if anyone else had this issue.

THANKS! :-)

Chris

by cmarrero on Apr 6, 2009 at 7:14am Add comment
I know how to rest my Minolta 2550 drum with the fuse. What I am looking for is a place to buy the actual drum (not the whole cartridge ) to replace this. I found one on e-bay for around 44 dollars but I have to believe you can find them for less then this.
by unknown on Apr 12, 2009 at 9:32pm Add comment
Hi,

I just bought a new transfer belt unit for my Magic Color 2400W.

My question is "How do I reset the maintenance counter of the Transfer Belt Unit after installing the new one?"

Thank you very much.

Ken
by Anonymous on Apr 13, 2009 at 5:18pm Add comment
I have a Konica C352, it has an error message C1191, call tech. Tech is delayed and we need up and running now! Can anyone help?
by Anonymous on Apr 14, 2009 at 7:40am Add comment
Magicolor 2430 DL

I have a magicolor 2430 with a problem, it seems when I try and print 8x10 pictures a white line is seen on all the pictures about 1.5 inch from the left side of the picture as it comes out.

Some where on this thread someone said that the glass might have a spec on it can anyone tell me where i can get a picture of the inside to determine where this glass is
by scalman on Apr 14, 2009 at 4:24pm Add comment
I have a Magicolor 2300DL that is out of one of its toners. The machine still thinks it has some left of this color, but the page doesn't print this color. I have tried to change the toner cartridge, but the machine won't rotate to that cartridge to let me change it out. Is there a special way to get the machine to rotate when it thinks a cartridge is still full?
by aquariangl on Apr 15, 2009 at 6:23pm Add comment
Using the control panel you should be able to tell the printer to rotate to your toner by selecting "replace toner". You might also check upon "change toner sz" to ensure that the printer knows whether you are using regular or high capacity cartridges, otherwise it'll count down incorrectly.
by StuTheDog on Apr 16, 2009 at 8:09am Add comment
It just sits there in idle mode. I've reinstalled the drivers through Setup and through XP where it would not even print a Test Sheet. It's installed okay and one occasional I was able to print A Word doc when I set the default to document printer.

I tried to delete all printers but still two copies of the 2300 sit ghosted out with the message 'deleting'. Any suggestions?
by Hotpot on Apr 16, 2009 at 3:53pm Add comment
Has anyone been able to get one of these to work on a 64bit Vista system? If so, how did you do it?
by Joe-from-canada on Apr 17, 2009 at 1:17pm Add comment
I had this problem and diagnosis was 'new transfer band unit required' - having looked at the price, I decided to fix it myself. Here's how to do it:

1)You'll need to remove the optical drum first (but only to access the transfer belt)
2)Remove the transfer belt unit (the big black rubber band thing which has two knurled chrome retaining screws).
3)Before you take out the transfer bit make a note of the LEFT HAND toner waste port (the bit that the waste toner drum attaches to - what you need to fix is behind here
4)Basically the waste toner has accumulated on the squegee that scrapes the waste toner off the rubber band. Place the unit down with handle upmost. To access the squeegee, remove the small metal plate on the end nearest the squeegee unit. Then remove four screws which hold the sprung endplate which is underneath it. The end plate wont come off, but it will swivel out of the way. When you do this you will see the squeegee. It is a rubber profile running across the unit, and in front of it is a clear plastic profile that scrapes the crap off the drum. This profile will be black with toner.
5)Using alcohol (isopropyl if you have it, otherwise some vodka or polish pure spirit might work ok) on some strong kitchen tissue, clean up the rubber and plastic roller. It may be helpful to shake the unit and/or tip it up to allow as much waste toner to fall out of the small cavity beneath these two units before you start cleaning.
5)Once you've done this, simply reassemble and the problem will be fixed.

I'm not 100\% sure I've described it exactly, but I'm writing from memory. It fixed my problem perfectly - and saved me the cost of a £200 transfer unit.
by unknown on Apr 23, 2009 at 8:46am Add comment
I started having similiar problem like other poster - my printer now prints inch or so too low on paper.

I am competely puzzled on why it prints too low. I plan to clean the rubbers rollers to see if those were slipping but I doubt it was the cause.
by Rolf on Apr 23, 2009 at 9:53am Add comment
Have you tried calling in to Tech Support to see what they think the problem is?

For mine, the problem normally goes away after I print out a few sheets. I'm puzzled on why this is happening. - excelwithme
I guess I'll try that evenually. Right now I'm too busy.
by Rolf on Apr 23, 2009 at 11:09pm Add comment
I change the fuse on the OPC drum and the printer carried on fine for a few weeks.
Then the other day its showing a constant orange light on and the message DRUM CARTRIDGE NOT INSTALLED.

I checked the opc drum fuse and it has blown. Have changed it again but the printer just says drum cartridge not insytalled....It is!!

Anyone had this and any help would be great

thanks
by Anonymous on Apr 27, 2009 at 10:36am Add comment
No still hoping some one out there can tell me why it just says drum cartridge not attached.
So if you can please tell us!
thanks
by Anonymous on May 1, 2009 at 12:07pm Add comment
Hi!

Firstly, I must admit that this old or nearly ancient laser printer has been and still is a fantastic printer for me, I bought it about 4 years ago and it still goes strong! And that is under intensive usage.

So what went wrong?

My one and half year old daughter was trying to "fix" the papers tray when searching for painting papers.... and when pushing back the tray she managed to get the sensor hook out of place. And instead of pooling out the part above the papers tray and placing back the plastic hook in place, which is a simple operation... I have pooled out the part attached to tray. Realizing that it is standing on two springs, it took me several hours to figure out that these two springs are not fixed or supported and would refuse to stand still when pushing back this part...

Solution: apply some super glue to corresponding location for each spring on the printer side, wait 2-3 minutes and then slowly and gently try to place this part on the springs, pushing them down while placing this part back in place.

My printer works as it did before.. and I even had a chance to clean inside.

If you need any help with the same problem, just drop me a line in: http://www.web-app.net

On
by unknown on May 2, 2009 at 12:12pm Add comment
Is there a way to clean the bypass tray feed roller for the Magicolor 3100 using a product at home? I think my roller needs cleaning. It appears a little shiny and media does not get picked up by it any more. I have used it for many years without cleaning. It is not damaged or dusty, but just seems a little "slick."
by sjdesign1 on May 2, 2009 at 12:18pm Add comment
I have a magicolor 2350EN. The opc drum is low and I have a replacement but I cannot remove the one installed in the machine.
It seems to be stuck.
I have taken off the waste container and moved the lever as shown but the drum will not even move.

I need to print this weekend - so I would greatly appreciate any help.
by Jan01 on May 2, 2009 at 12:32pm Add comment
Is there a way to clean the bypass tray feed roller for the Magicolor 3100 using a product at home? I think my roller needs cleaning. It appears a little shiny and media does not get picked up by it any more. I have used it for many years without cleaning. It is not damaged or dusty, but just seems a little "slick."
by sjdesign1 on May 2, 2009 at 1:11pm Add comment
I change the fuse on the OPC drum and the printer carried on fine for a few weeks.
Then the other day its showing a constant orange light on and the message DRUM CARTRIDGE NOT ATTACHED.

I checked the opc drum fuse and it has blown. Have changed it again but the printer just says drum cartridge not attached ....It is!!

Anyone had this and any help would be great

thanks
by Anonymous on May 3, 2009 at 2:22am Add comment
I have a konica DI5510. I have a jam and cannot push the 'a' lever all the way down to slide out the conveying unit.


Any tricks for pushing that lever down? I am afraid if I force it too much I will break the plastic handle.

by unknown on May 8, 2009 at 6:08am Add comment
Getting black little lines in a scalloped pattern down the right side of page almost looks like a upc coding until the scalloping started. I also have some loss of color on the same side.
by unknown on May 13, 2009 at 5:25am Add comment
I have a Knonica Minolta 5430. I have an two error messages that say - paper size mismatch - and media jam tray. I have A4 paper in the tray and I cannot see any jams.
by unknown on May 14, 2009 at 3:28am Add comment
X Cartridge not installed on Konica Minolta Magicolor 2400 / 2500 series printers.

Ive found a solution for the well documented "X Cartridge not installed" whenyou put a new cartridge in the machine.

1. Clean the toner chip on the cartridge
2. Clean the chip sensor inside the printer

see below link for pictures and location of the chip sensor.

http://www.zinetic.co.uk/toner_refill/magicolor-sensor-errors.aspx

works for

KONICA MINOLTA MAGICOLOR 2400W
KONICA MINOLTA MAGICOLOR 2430 DL
KONICA MINOLTA MAGICOLOR 2450
KONICA MINOLTA MAGICOLOR 2480MF
KONICA MINOLTA MAGICOLOR 2490MF
KONICA MINOLTA MAGICOLOR 2500W
KONICA MINOLTA MAGICOLOR 2530DL
KONICA MINOLTA MAGICOLOR 2550EN
KONICA MINOLTA MAGICOLOR 2580MF
KONICA MINOLTA MAGICOLOR 2590MF

The chip sensor can also be damaged. If this happens contact Konica for a replacement part as its a design fault.
by angela1969 on May 14, 2009 at 4:01am Add comment
re there any other numbers showing after the 16? There are a lot of sub-codes that will specify the exact condition.

PK
by philly5706 on May 16, 2009 at 6:23am Add comment
The Service Manual in the 2300DL(FATAL ERROR CODE:16H) / 2350(SERVICE CALL 16 XFER BELT)says 16H is the problem of "If the transfer belt of the transport image transfer belt unit does not rotate".

The image transfer belt unit need to be replaced.


- healthup
re there any other numbers showing after the 16? There are a lot of sub-codes that will specify the exact condition.

PK
by philly5706 on May 16, 2009 at 6:25am Add comment
No other numbers - billc987
I have a Konica Minolta biz hub Di2010 we have a message that says to replace the PC Drum, is this something that we can do and if so could anyone help out with how to do this.

We are a small company and are trying to keep our costs down.

Any help we can get would be greatly appreciated.
by unknown on May 18, 2009 at 5:54am Add comment
I'm getting an error message Fatal Error 10h. How fatal is this and can it be revived? Thanks.
by unknown on May 19, 2009 at 4:29am Add comment
Fatal Error 10h : If the polygon motor does not rotate
Print head unit malfunction
Remedy : 1. Replace the print head unit
2. Replace PU (Power Unit)
3. Replace PWB-A
4. Replace PWB-P
by healthup on May 19, 2009 at 7:43am Add comment
Thanks
That is what it took to fix it. Luckily I was able to talk to Minolta. The warranty was still good and Minolta replaced it at no cost.
by billc987 on May 19, 2009 at 3:50pm Add comment
I have a 2530DL and it is running on my home network, where all but one of the PCs are running Windows XL, but the odd one out is running Vista. I installed the printer as a network printer successfully, and got all the XP machines able to access it using the instructions in Chapter 5 "Network Printing in a Windows Environment" of the Reference Guide. The main step was to put in the printer's ip address in the form "http://ipaddress:80/ipp" in the appropriate screen in the add a printer wizard.

There were no instructions and no driver supplied with the printer for Vista, but I downloaded a driver from a link on Microsoft's Vista Compatibility site. Then I tried to use the Printer Wizard in Vista to go through the same process as I did on XP, but without success. The options in the Vista wizard are not exactly the same as in XP, so I tried various combinations, none of which worked.

Is there a set of instructions for Vista parallel to the XP ones? Or can you tell me how to make the Vista PC able to use the printer as a network printer?
by Anonymous on May 22, 2009 at 7:48pm Add comment
(Konica-Minolta Magicolor 2550: I checked that I still have toner in all four colours, and I've just reinstalled my printer driver from the KM website. It is the correct driver. But this has not cured my problem.)

My images are coming out terrible. There is green and black, but no red, the result being that images come out with a heavy blue cast. Added to that, they are also badly pixelated--as if they were only 20dpi images, when they are 600dpi.

A real head-scrather!

Got an anwer?
by Phrixos on May 26, 2009 at 1:29pm Add comment
HI I Work for the School system in West Virginia.
We have a konica minolta magicolor 2300dl.We replaced the
Cyan Toner,Now The printer keeps saying replace the Cyan
toner. I cleaned the printer and replaced the toner agen,
it keeps saying replace the cyan toner.I replaced it with
a new toner not a refill
(HELP)
R.Kelley
RESA VII Tech
by resa shop on May 28, 2009 at 7:34am Add comment
I am having the same issue with my 2300DL but with the yellow toner. I replaced the toner with a brand new cartridge from Staples and the printer will not recognize it as a new cartridge - it still reads as an error "replase yellow toner". What did you end up doing to fix this problem? I tried looking for and cleaning sesnors, turning the machine off and letting it sit, taking the toner out and putting it back in, but nothing seems to work. Any suggestions would greatly appericiated.

thank you! - Anonymous

Thats odd. I think I fixed that problem with my printer once by turning off the printer and unplug. Leave it that way for a min or so then power up. See if it accepts new toner.
by Anonymous on May 28, 2009 at 11:27am Add comment
Hi All

I am in the preocess of testing and evaluating different types and models of Konica Minolta Multi Function Printers (MFP). The first step i took was to determine my organisation's printing requirements and come up with a test plan. The next step that intend to take is to design test cases for each and every printing requirement identified. Am tring to come up wth effective test cases for the follwing:

1. Test Case for determining whether the printer is laser
2. Test Case for PostScript Printing
3.Test Case for printer networkability

I am kindly requesting for your assistance in this regard. If someone has sample test cases for printer testing, i will be very gratefull if they can let me have a look at them.

Thanks.

Regards.

Fungai
by unknown on Jun 1, 2009 at 2:11am Add comment
ruggb -

yes you need to replace the chips. Waste toner is stored in the drum unit.

which country are you in ?


http://www.zinetic.co.uk
by angela1969 on Jun 2, 2009 at 1:41am Add comment
Hi!

I have a small network 1 PC, 2 notebooks. My KonicaMinolta PagePro 1400 W. printer is connected to the PC, which runs XP SP2. One of our notebooks runs XP, there is no problem by printing. But with my new HP Notebook with Vista, I cannot use well the shared printer. It is able to print from this notebook also, but extremly slow (approx. 5 minutes to print a single page). I tried to install the newest drivers from the Konica-Minolta site, but it doesn't work better. Do you have some ideas to solve the problem?
by unknown on Jun 2, 2009 at 9:30am Add comment
I get a Fatal Error 23 HSYNC on powerup of my printer. I was told that I might need a PWB-A and maybe printer head. Does this make any sense? Can the parts be found at a reasonable price? Help!
by unknown on Jun 2, 2009 at 1:46pm Add comment
I cannot find anything that will move. the only spring I can find is in the center and there are two of them (I can not figure out what they do at all). Where can I find a picture or ??? I have a 2430DL if that makes a difference.
by jackmathes on Jun 4, 2009 at 3:18pm Add comment
I have a 2400 and the door is on the side of the drum unit.
It blends in so I had to search for it a while.
it just slides open and is spring loaded (don't remember where the spring is). And it does lot latch open so it is a three handed job.
It will come pouring out so get ur plastic bag ready.
by ruggb on Jun 4, 2009 at 4:17pm Add comment
THANKS ! I found it...
by jackmathes on Jun 5, 2009 at 3:02am Add comment
Hi,
We have a bizhub 350 that seems to have incorrect page counts and I was wondering if anyone has heard of this. We have had this printer for about 4 or 5 yrs and in the 1 st qtr of this year the counter doubled the entire 4 yrs. I can't see that happening without noticing supplies missing, very large amounts of scrap paper or stacks of paper walking out the door. Very perplexing!
by alboccio on Jun 11, 2009 at 4:27pm Add comment
Whenever I reboot my computer (XP & SP3)I frequently have to uninstall & reinstall the printer as I get the usual status window telling me it's either switched off or printer cable not connected even when they're normal. Does anybody have any ideas why & also how to fix it? Many thanks for any help you can give me.
by Chris34jm on Jun 12, 2009 at 8:43am Add comment
You may need to go into your routers interface and make sure the network ID that the router assigns to the printer on bootup is, "static". Otherwise, your PC is looking for the printer with an incorrect network ID and thinks it is off. Once you have done that, you should, "remove" the printer from the PC's control panel and then reinstall it using the correct network address.
The above assumes that your printer is connected via the network. If it's setup via Usb then the cable might be bad. - xrayangiodoc
Hello,
I have a KM 5430DL that has run fairly well for the last 2 years. I recently ran out of black toner and refilled the original toner cartridge as per the instructions supplied by the kit to the 6K page capacity and also replaced the chip. All went well for the last 6-8 months until the other day. I started to find that the black toner was leaving a grey 1 inch wide streak down the full page. I called KM service and they had me check the transfer belt, calibrate, reset and clean all laser lenses all to no avail. I did some investigating on my own and found that the black cartridge was depositing toner on the transfer belt even though it was not part of the print job. I checked to see if there was anything foreign in the cartridge around the green transfer roller, but did not see anything. I also noticed that the refilled cartridge is less than 25\% in 6 months when the starter cartridge lasted me nearly 2 years. I found most of the toner in the lower cartridge reservoir. Emptying this did not make a difference. It seems to me that I need a new black toner cartridge, but was hoping that somebody might have a suggestion for me to remedy this.
Regards,
SGR
by sgr on Jun 22, 2009 at 8:21pm Add comment
I was hoping someone could help me with this issue. First off, I like the 9100s I have, but for some unexplained reason, they occasionally cut off documents. What I mean by cut off, is that they print essentially half a page, and leave the rest of the page blank. Is there any direction anyone could point me to as to why they do this? Is there some setting that is incorrect?
by unknown on Jun 23, 2009 at 10:28am Add comment
Hi all, still having problems with a 2430DL, uploaded current drivers from Magicolor web site and now have a Color laser printer which is dead...........
How the hell do you reserect a dead 2430DL?
If it wasn't for the fact that I had just refilled the black and have 80\% of all colors still unused I would walk away...

So any help, will be gratefully appreciated.

Regards
Steve
by strewf on Jun 27, 2009 at 2:37am Add comment
I have a bizhub C450 and in order to scan several different pictures....I have to keep changing the scan settings. The Default is PDF and I need JPEG as well as a higher resolution. How to I set the settings to 'stay' rather then jump back to default after every picture. Thanks so much!
by Anonymous on Jun 28, 2009 at 1:46pm Add comment

Did you ever get an answer to your
question about how to change the
default file format on your
scanner? My client has a bizhub
c350, not a c450 like yours, but
the problem is identical. He
wants the default scan file format
to be PDF but it keeps reverting
to JPEG. There is some advice
on the World Wide Web about how
to save the settings, but the
advice does not correspond to
our reality, it refers to things
that don't exist on the display
screen or on the web interface,
it's as if our c350 is different
from every other c350 on earth.
Please write back to jay at
m5 dot chicago dot il dot us.
Thank you in advance for
your reply.
- shachter
I can't remove the paper jam, can't get to the roller bar
by Anonymous on Jun 29, 2009 at 3:51pm Add comment
I have 2 vertical lines running down the colour images of my 2430DL Magicolour. The tech said it was the image transfer roller and I paid to change it. The lines are still there, now he is saying to replace all the toners at a cost of $800, or change the drum, which we changed last year.

What do you advise?
by Anonymous on Jun 30, 2009 at 2:53pm Add comment
re the 2 lines...

have you tried cleaning the laser sensor widnow ?

- Anonymous
Different model printer, same questions.

This doesn't get me to settings I need but maybe it will help you.

If your printer has a Utility/Counter button on the control panel, press that. On mine, that brings up a screen that includes a "user setting" button. Under that, there is a "scanner setting" button. That has a choice about jpeg density. I can't figure out where you would select jpeg in the first place though.

Risk of screwing something up is yours, but maybe you can find answers you need by looking through some of those settings.
by unknown on Jul 1, 2009 at 8:48am Add comment
Hi,

Could some tell me what a Fatal Error code 0094H means, and what parts to replace to correct it?

Many thanks.
Richard B.
by Hunter101 on Jul 3, 2009 at 6:23am Add comment
waste toner bottle: near full ?
http://www.fixya.com/support/t117924-waste_near_full
- healthup
Started getting large vertical regions with a very light cyan 'wash' or very light large streaks. Changed cyan toner cartridge, and cleaned the long skinny 'window thingy'. No change. Any suggestions?
Thanks.
by unknown on Jul 4, 2009 at 9:40pm Add comment
Hi,

No, the waste bottle is empty.

Richard B.
by Hunter101 on Jul 6, 2009 at 1:23am Add comment
Great answers here. I just replaced the Yellow toner on my 2430 DL with OEM 2400 series toner. I've replaced a ton of carts on this machine over the 2 years. Problem is it now throws a "Incorrect Cart - Yellow" error, and flashes the error light. Even when I put my old yellow cart back in I still get the error after restart. Just for kicks I test-printed and actually got a Nag error telling me that by using "the wrong cart I have voided my warrenty". LOL. Its the exact cart the mfg specs. Any ideas?
Thanks in advance.
by unknown on Jul 8, 2009 at 9:13pm Add comment
Magicolor2490mf won't come to ready mode. Turn unit on, cycles toner carousel, warm up indicator in display goes out but ready light for print key stays red. you can scan and send faxes but it will not print anything. There are no service error codes or indicators present in the display. Any suggestions?

Bert
by bwm1256 on Jul 16, 2009 at 10:17am Add comment
Magicolor2490mf won't come to ready mode. Turn unit on, cycles toner carousel, warm up indicator in display goes out but ready light for print key stays red. you can scan and send faxes but it will not print anything. There are no service error codes or indicators present in the display. Any suggestions?

Bert
by bwm1256 on Jul 16, 2009 at 10:19am Add comment
After - dumb idea... - upgrading to the 3.10 firmware, the printer stopped working after going to energy saving mode. After a power off/on it worked again. Then a week later, I can still ping it, get to the webpage, ftp into it but can not print any more, can not upgrade the FW any more. Support is clueless and useless as well.
Any idea? (besides buying a new one)

Thanks,
Tom
by unknown on Jul 17, 2009 at 7:22pm Add comment
Hello. I work for a law office and we purchased a new bizhub. My boss asked me if I could attempt to sell our old bizhub (Konica Minolta Di 251) online to see what we could get for it. I have an interested buyer but she backed out because we weren't sure how she would connect/hook it up to her laptop. Is there an easy way to hook up the bizhub or would you need a technician to come? Thanks for the help
by unknown on Jul 22, 2009 at 9:48am Add comment
Ours is hooked up to various computers through the network. I don't know the specific details, but getting it set up involved work both on the part of our network administrator and technicians from the office equipment company.

Ours has a bunch of manuals. You could look at the Konica site and see if you can find manuals for yours, including a net work manual and see if you could figure out how to network the printer and a laptop from that.
by unknown on Jul 22, 2009 at 10:33am Add comment
I have a Magicolor2400W.

When I print an image, I seem to have a vertical streak down the paper about 1/3 way in from the left hand side.

It looks like something is lifting some of the toner off before it gets set. How can I figure out what's wrong and how to fix it? I'm using Hammermill color laser gloss paper.
by Zand on Jul 22, 2009 at 4:16pm Add comment
Hello. My office purchased a Konica 8031 printer with a Fiery controller. The biggest headache we've come across is the scan to e-mail feature. We can get the machine to scan documents and e-mail them, but when you open up the scanned image it's fragmented. The top portion of the document seems ok but halfway down the text and graphics have "moved over" a few inches. No one from the company that sold us the printer to several IT guys I've consulted can figure this out. When a document is simply copied in the machine it comes through fine, it's just in the aftermath of scanning and e-mailing that the image seems to get shredded. Any assistance would be greatly appreciated.

Thanks
by [email protected] on Jul 23, 2009 at 10:32am Add comment
Hello. I work for a law office and we purchased a new bizhub. My boss asked me if I could attempt to sell our old bizhub (Konica Minolta Di 251) online to see what we could get for it. I have an interested buyer but she backed out because we weren't sure how she would connect/hook it up to her laptop. Is there an easy way to hook up the bizhub or would you need a technician to come? Thanks for the help
by unknown on Jul 23, 2009 at 11:07am Add comment
http://solutions.konicaminolta.com.au/support/um.cfm?

You can find user manuals here.

The one for your printer appears to discuss installation of the printer controller and drivers.
by unknown on Jul 24, 2009 at 9:52am Add comment
I have a minolta magicolor 3100 that is in working condition. I just got it from a friend who does not have the install disc, so I tried to download from the site and I was unsucessful everytime. I tried other sites, but all that happens is the files get unzipped and it tells me , but no install??? I looked for the files and can't find them. How do I get the drivers installed so I can use the printer?

Thank you!
by kevstir71 on Jul 24, 2009 at 10:01pm Add comment
I have a minolta magicolor 3100 that is in working condition. I just got it from a friend who does not have the install disc, so I tried to download from the site and I was unsucessful everytime. I tried other sites, but all that happens is the files get unzipped and it tells me , but no install??? I looked for the files and can't find them. How do I get the drivers installed so I can use the printer?

Thank you!

by kevstir71 on Jul 24, 2009 at 10:03pm Add comment
Hi,
my Magicolor 2430 DL told me that its drum life ended.
So as I had not yet found this thread I believed that I had
to buy a new drum.
Looking at the cost of a drum and considering that I would have
to buy a new toner-set before long I found out that it was cheaper to buy a new printer of the same type. My plan was to use one printer as a "spare parts pool".

When I had got the second printer I replaced the drum of the old printer by the new one. This didn´t work.

After some experiments I took the new printer and replaced the new drum by the old drum. This time it worked. Both drums are working in the new printer and the printer displays 100\% drum life for both.

What is the reason for these facts? Does the drum leave some memory on the printer? Or is there something wrong with displayed reports? Is there some reason in the firmware for this behaviour?

Evidently the cause is not a destroyed fuse or so...

P.S.: I should say that this works only in the new printer...




by megafranzi on Jul 25, 2009 at 3:23am Add comment
what is the error code 14h on a konica minolta magicolor 2500w
by Anonymous on Jul 27, 2009 at 5:25am Add comment
Typing error 14h konica in a major search engine gave me a manual for a 2300 in the first 5 hits.

I did not take the time to hunt through it for the message, but maybe that would help you.
by unknown on Jul 27, 2009 at 7:17am Add comment
Hi,

Since I posted this question, the printer has been back to Konica for repair under warrenty. The problem was caused by a broken drive shaft in the 2nd transfer drive assembly.

Thanks for you time,
Richard B.
by Hunter101 on Jul 31, 2009 at 1:39am Add comment
I just finished setting up a 2300 DL that was given to me and the network setting were a real pain. The first thing I did was to set up a TCP/IP port for the printer with an IP address outside the range that the DHCP on the router covers (my router uses 192.168.1.1 to 192.168.1.49 and the printer port is 192.168.1.51). When setting up the port, make sure you select "Minolta-QMS as the printer type. I made sure that the default gateway was on the same subnet (router=192.168.1.1, printer 192.168.1.254). The last piece of the puzzle is that the Protocol in the port configuration needs to be set to "Raw", rather than "Lpr". It took a lot of swearing to figure out that last bit. ;-)
by unknown on Aug 1, 2009 at 6:39pm Add comment
I have a Konica Minolta Magicolor 2430DL

I was printing labels and they jammed up under the heating element. I can not get the jam out and was wondering if there is a way to remove the element safely to get the paper jam (labels) out.
by unknown on Aug 4, 2009 at 9:02pm Add comment
What does "Service Call 102H" mean? It also says "Machine Trouble" when you insert a piece of paper for copying or scanning. The error code can be cleared only by shutting the machine off. This is a Konica-Minolta 2490MF copier/scanner/printer.
by unknown on Aug 6, 2009 at 4:23pm Add comment
we have a konice r-2 machin,
problem:- paper jam at exit from accomulator.
:- S-27 did not turn off
this message for all normal prints
by Anonymous on Aug 7, 2009 at 3:44am Add comment
We replaced the black toner for a Konica 5430 with a new toner and the printers keeps telling us the toner is empty. we know this is a new toner and it's full. is there a way to reset to sensor or make the printer recognize a new toner?

thanks
by unknown on Aug 7, 2009 at 9:26am Add comment
I have a 2430DL and when I refilled my toner I also REPLACED the chip with a new chip that was purchased as part of the tonor/refill package. - xrayangiodoc
I have a 2400 konica minolta laser printer with the error light on. Any ideas I have rotated the ink cartridges removed them and shaked them down for the toner, so I don't think they need replacement.
by eskimo on Aug 7, 2009 at 4:15pm Add comment
We have to replace the imaging units on our copier/printer and would like to only use it as a B&W service and discontinue using the color portion. Is there a way to only change the black imaging unit and set it to work as a B&W printer. This would allow us to save a large amount of money versus having to stop using the machine for now due to the cost to get it back to full working order.

thanks!
by unknown on Aug 10, 2009 at 7:44am Add comment
Recently we had to purchase a new modem for our computer networking. In so doing, our copier bizhub c352 minolta, can no longer communicate. We would like to have our computers send doc. to our printer to print. We know since we've changed to a new modem, that we have to reconfigure the copier. We don't know how to do that. We forgot to mention that this is setup as a wireless system. Please advise.
by Anonymous on Aug 20, 2009 at 1:34pm Add comment
Hello

I have problems to install a magicolor 2550 printer, I got an error of syntaxis when a send any print out, at the beginning I thought that the controler was the problem so I download from konica minolta web page the last one but did not work I got the same error.I'm using a Windows XP OS also I try with another machine and I got the same error. could you help me. Thanks :)
by Anonymous on Aug 25, 2009 at 6:41am Add comment
Does anyone on this forum have a Konica 7812?
I would like to know if you have had any problems with it. I have cleaned mine and have full toner cartridges installed but I still keep getting replace a yellow or a cyan cartridge? Is this a common problem with the Konica 7812.

What other problems can I expect to have with the 7812 and where is there a good source of information for the Konica 7812 ie: manuals, list of repair centres(canada), etc. Thanks
by unknown on Aug 25, 2009 at 8:22pm Add comment
You still on this thread
by Anonymous on Aug 29, 2009 at 9:02pm Add comment
I recently bought a second hand Konica Minolta Magicolor 2490MF. There is a lot of streaking on colour prints and when I look inside there is a fair bit of toner leaking/spilt (cyan and yellow) around the carousel that holds the toner cartridges. The previous owner installed non-Konica toner so that may be the problem. However I cannot remove them as they seem to be stuck and I don't want to force them out. Is there a way to disassemble the carousel and remove it so that I can thoroughly clean it and replace the cartridges?
by Anonymous on Sep 6, 2009 at 11:19pm Add comment
HI, I recently carefully removed some paper residue from fuser area. replaced the green fuser seperator levers, and replaced the transfer belt unit and its electric connector.
paper runs through fine but im only getting evenly faded images now. all colours present but as a ghostly, light image.
was fine before.
cannot find anything changed in the printer and it was printing fine (other than constant paper pick up jams and then fuser roller paper jams!)
has anyone got any ideas
im confused as its so sudden and i keep thinking i must have not replaced something properly - nothing seems damaged either.

please help!

by storme on Sep 9, 2009 at 9:06am Add comment
Just a thought. You may have disturbed some toner dust in the printer during the replacement, and it may have settled across the lens glass, thus dulling down the image. Remove the transfer belt unit, and toward the front of the space where the transfer belt unit sat (I'm presuming your 2550 is constructed similar to my 2450DL) is a thin horizontal strip of glass. Clean this with soft cloth or tissue. - peekaypeekay
wish it was that simple my friend, I know the old glass strip one from early days of 2550 laser troubles!
the image im getting has no stripes- just evenly faded and ghostly. a new phenomenon for me.
thanks anyway

still hoping!
by storme on Sep 10, 2009 at 4:16am Add comment
Error code replace transfer belt unit on our C252- how long do we have and is it a consumer replacable unit?
by captfire4 on Sep 12, 2009 at 8:00am Add comment
I have a Konica Minolta 2430DL printer. I am receiving a paper jam behind the fuser every time I try to print. The paper comes out of the top of the fuser about 1.5 inches just below the yellow tabs then stops. Any help would be appreciated
by jdjr on Sep 12, 2009 at 8:22am Add comment
I have a magicolor 2350, I refilled the black toner, but the message says can not rotate cartridge, if i reboot the printer the toner drums turn ok.

It also seems like the cartridges don't quite line up with the removal hole.I cleaned everything and had to turn the cartridges manually.

Can i get into the service menus and re-time it.

I do not have the password to do this.

Thanks,

treasurehawk
by treasurehawk on Sep 13, 2009 at 7:38pm Add comment
Hi - I am a graphic designer running a 2350 Konica on Mac 10.5.8. Most of the time it runs absolutely fine, but if I try and send anything more than an invoice or a letterhead to it (for example a proof of a poster) it takes forever to spool and print.

If I send a normal PDF with fonts and pics = problem
If I send a JPEG of the same page - it prints fine.

So I am guessing it is either a problem with an EPS or perhaps a postscript problem?

Does anyone have any suggestions of anything else I can try to fix this?

Thanks

wstephens
by unknown on Sep 15, 2009 at 7:19am Add comment
I have a magicolor 2450 that has always worked fine until last week. It is pringing a dark black line down (slightly off center) of each page. I have cleaned the little glass inside, replaced the drum, and each of the tonor cartridges.

Can you help me?
by unknown on Sep 17, 2009 at 6:58am Add comment
I have a Konica Minolta PagePro 1350W, and it's worked pretty well until now. I just moved into a new place, and hooked up my printer to my laptop. It won't print, the error light just flashes. I can't figure out anything else, but I feel like this is simple to fix.
by unknown on Sep 25, 2009 at 8:33am Add comment
Konica Minolta 5430 DL - K toner low. Should I replace now or wait until it is empty? Not sure because it still prints black fine but I think it might be taking / mixing from the other colors to print black causing the other colors to empty sooner. Please advise.
by unknown on Sep 25, 2009 at 10:03am Add comment
We have a Konica/Minolta Bizhub C252 and we have a loud grinding noise when it is stabilizing and copying. Also, now the color copies are coming out 1/2 green on the left side.
by Anonymous on Sep 30, 2009 at 11:32am Add comment
how do I clear the message (Replace Transfer Unit)so I can use the copier until my new transfer unit arrives
by unknown on Oct 1, 2009 at 8:02am Add comment
I need to return a di5510 (end of lease) and am required to remove the sorter, finisher and print controller; I also need to drain fuser oil and 'secure scanning mechanism' prior to shipping. I can't find any information on doing these things. Is there an online manual or documentation with details? Thanks.
by snapper49 on Oct 7, 2009 at 9:19am Add comment
There is no fuser oil in that machine. The leasing company would have used a generic form. Years ago the copiers had fuser oil. Yours does not.

- sailerman
I have found BIZHUB operator manuals online. Might try the Konica Minolta site and see if you can find manuals there (although this may be something not in operator manuals). If no manuals, maybe there is an online support/question area you can try.

Or how about whoever set the machine up for you at the beginning of the lease?
by unknown on Oct 7, 2009 at 9:31am Add comment
I have a users manual which is of no help. I found a service manual online but it had no real information either. I did call the company and they are sending someone out to take it apart. Thanks
- Anonymous
I have a Konica 8031 that has been connected to our local net. We recently had a hard drive that was near to failure on the Mac G5 w/ OSX 10.4.11, which is our primary typesetting system. The local Mac tech transferred our data from the old drive to a new one but since then we have been unable to print to the 8031. I have just deleted the old profile and tried reinstalling the printer. When I send a file to the 8031, I get error 32: Remote Host did not accept data file. Any suggestions?
by unknown on Oct 12, 2009 at 4:20pm Add comment
I have a 5430DL. I replaced 2 of the toners but it still says they are empty and the error light is on. I powered down and repowered up but didn't help. Could you please help.
by Anonymous on Oct 12, 2009 at 5:15pm Add comment
Problem :- I am having trouble with printer recognising toner cartridges even though they have been in the printer for some time. When i try and replace the carts one by one to clean the chips on them I get 'cannot rotate cartridge' message...

My Solution:- The way to manually remove cartridges and manually rotate cartridge carousel is to press in a thin pen or pencil in the square hole on the top right of the printer when you have the cover open. when you do this the carousel should spin freely. The take all of the toner carts out and clean them up best you can and if you have a solvent cleaner then use some of that on the chips. Take out the drum unit. The next job is to clean the contact that touches the chips. This is located on the right hand side, deep inside the printer. It looks like a 3/4 inch , black, square flat plastic unit with three off set sprung contacts. it sits in a spring loaded white plastic hinge and has a light blue electronic plug in the base of the unit. The way to clean this is to remove the black contact unit via holding clips at the rear.. (this all can get a bit tricky) then unplug from the blue electronic plug and you should be able to hold it in your hand. Prize the black unit open and dont lose the clips. Clean inside with solvent cleaner and rough up the surface of the contacts with some fine sand paper. Put back together again making sure the contacts are nice and springy and everything is in place. Next another tricky job. Put the light blue plug back in (you may need to rotate the cart to optimum postion. and clip the black contact unit in place. Put your drum and toner back in using the manual rotate. Turn on printer and cross your fingers but it worked great for me.
by Anonymous on Oct 13, 2009 at 2:35am Add comment
I have a Magicolor 2530dl that displays a fatal error 14h. Can you please tell me what this refers to?

Thank you!
by unknown on Oct 14, 2009 at 4:50pm Add comment
I have a Minolta Di251 and the toner is leaking all over the place. We bought the toners from Quill and it says it is compatible for the Di251. Any clue or should i just have the technician check it out?
by unknown on Oct 16, 2009 at 10:48am Add comment
how do you replace the transfer belt on a minolt 7300
by Anonymous on Oct 18, 2009 at 3:54pm Add comment
hello kindly tell me the site i need it
by vgroups64 on Oct 18, 2009 at 10:46pm Add comment
I went through the menu selections on the actual printer of a 5430 and set the printer to "continue" not to "stop" when the toner is low. This way if they are refils with bad chips that the printer won't recognize it will just continue to print and not acknowledge that fact that it is low or empty. You will have to watch your printing just to check when 1 is getting low but it will override the chip problem.
by Anonymous on Oct 19, 2009 at 7:28am Add comment
ola tudo bem a minha maquina esta dando uma mensagem de troca de unidade de transferencia eu tenho que trocar ou tem jeito de ressetar minolta bizhub c252 obrigado
by edugamar on Oct 19, 2009 at 2:43pm Add comment
Konica-Minolta Magicolor 2400W

Reached the 1500 page limit of the color cartridges, and print quality showed signs of low toner. Then sat idle for several months before new cartridges were ordered and installed. After new cartridges installed and printer cleaned, print is very faint and barely visible.

The following is what has been attempted since...

Reinserted the old toner cartridges (all 4) and then set the software to override the empty cartridge counter.
Replaced the drum with a new unit.
Reinserted the new cartridges.
Cleaned (again) the interior items following the user manual (rollers, laser lens, etc)
Printed about 50 pages (10 color and 40 b/w) - all consistently faint (makes me question a setting but can't find one)

There was no change in all of these attempts.

Here is what was suggested from online folks...

"The darkness setting needs to be reset" - I cannot find any reference to this in the user manual, would this be a technician setting?
"The fuser wire is not getting hot enough" - Replacing the fuser assembly likely costs more than the printer is worth. Is this possibly repairable?
What would you do at this point? I have spent $350 in parts already, and an incredible amount of time,

Is there possibly something I am overlooking?

All I can get from the Konica site is to take it into one of their service centers. I have to call during business hours to even find out where the closest center is.

I went to the www.nodevice.com site but cannot find a service manual for this device

Please help if you can.
by Anonymous on Oct 24, 2009 at 8:32am Add comment
Hello,
I have a BizHub Di1610. It squeaks while printing. i was wondering if there is a place to lube this. If so. what kind of lube?
Thank you
Scott
by unknown on Oct 28, 2009 at 9:57am Add comment
I have a 1350W that's been trusty and beloved, up to this point. My mom shipped it across the country to me and packed it well; there wasn't any external damage when it arrived. But when I turned it on and it cycled through its little warm-up, I got a medium-pitched whining sound, like something wasa trying to turn but was stuck. When I tried to print something, the paper wouldn't feed. I heard the same whining sound and I heard something clack when it stopped. I noticed that the inner part of the paper tray, which has two springs underneath it and adjusts to the width and thickness of the paper supply, was jammed in crooked, so I removed it and put it back in straight. I still get a blinking error lightning bolt when I turn it on, and still no paper feed. Help!

I should add that I'm running a MacBook with Tiger, so I can't run the Windows-only utility that tells you what's wrong with the printer. It took me long enough just to get find the right open source printer driver.
by unknown on Oct 28, 2009 at 1:21pm Add comment
I have a Konica Minolta Bizhub C252 and will not fax I tried going under the Admin. Settings but the fax settings button is no longer available anymore. Does anyone know how to get it back? I checked the manuals nothing on how to get the fax setting button to show up under Admin. Settings. Thanks
by unknown on Oct 29, 2009 at 10:39am Add comment
Since I don't know your setup..

Was is faxing before?
If this is the first time, do you have the fax board installed?

You can log into the machine using your web browser. Type in the IP address of the copier in your web browser without the http, just the numbers (assuming you are using it with a network). That should bring up the user interface. You should be able to control it from there.

There is also the admin mode. Have you tried that?

Mike
by sailerman on Oct 29, 2009 at 2:25pm Add comment
I have a message on my Konica Minolta 2550 that Black toner is missing I just changed it last week.. What I should do?
by tg7527 on Oct 31, 2009 at 7:47am Add comment
You can try to clean the IC chip that is build on the toner cartridge and error should clear after cleaning the IC. - unknown
QMS 2200....I have a QMS 2200 magicolor. The image is shifting down the page when it prints about 2-3". As the paper feeds I can hear it getting "stuck". It continues thorough and thens ends up jamming as it exits in the fuser section. It does not jam when printing black and white, however the image still shifts. It was working fine one night and then when I powered up in the morning this happened. It has about 9,000 faces, 5788 color, and 25,000 planes on it. The color ends up smudging all over the place, but the black and white portion is ok.

The consumables are all original. Where should i start?

thanks in advance.

sailerman

PS I used to work at kmbs.
by Anonymous on Oct 31, 2009 at 8:20am Add comment
Are you printing the first page on thermographic (raised lettering) letterhead? If so, it will melt as it goes through and ghost an image down the page. There can also be a build up of toner on the cleaning blade a new drum would fix that.

I am not a technician however. Good luck
by Anonymous on Nov 2, 2009 at 9:48am Add comment
Thanks for the quick reply. No on the first, I will check on the second. Is there a cleaning blade on the PC drum? Do you think it can be cleaned or should I replace the PC drum, the print quality is very good after the first print of the job, the black streaks go away. .

Thank for the help

Gj
by saratoganotecards on Nov 2, 2009 at 10:16am Add comment
YOu can try cleaning the blade if you can get to it. Nothing abrasive (isopropyl alcohol will work) on a clean lint free cloth.. don't touch the drum with your fingers. The cleaning blades are like windshield wipers when they get worn they streak.

You can also clean the fusing rollers with the alcohol, toner can build up there as well.

Hope it helps...a new drum will work as well

Good luck
by sailerman on Nov 2, 2009 at 4:33pm Add comment
I want to thank both Anonymous and sailerman I took out the PC drum and put in a replacement from a spare KM2300.

Thanks again
Gj
PS can the PC drum be rebuild, and are the parts avaiable?
by saratoganotecards on Nov 2, 2009 at 6:31pm Add comment
I have a magicolor 2530 DL that just started printing the right 4 to 5 inches very faintly. I shook each of the toner cartridges with no change. System indicates each color is at 42\% remaining and drum is at 24\%.
by stl jjl on Nov 6, 2009 at 5:53pm Add comment
An earlier reply to a similar problem said something like ...
... "Some toner dust may have settled across the lens glass, thus dulling down the image. Remove the transfer belt unit, and toward the front of the space where the transfer belt unit sat (I'm presuming your 2530DL is constructed similar to my 2430DL) is a thin horizontal strip of glass. Clean this with soft cloth or tissue." - peekaypeekay
the lens glass was cleaned as a first step towards solving the problem. emptied the drum reservoir (for the first time in 6000 pages - never knew there was one) with no change in output. The right 5 inches are very faint to blank
by stl jjl on Nov 8, 2009 at 8:28am Add comment
Hi! Great site! Took a 2300w Minolta laser in barter from client. Found he had broken a tab off a toner and caused drum not to spin freely in operation.

Discovered the button to relax the drum to spin manually here. Thanks! Now, I have gone and broken the glass and one side of the blue plastic strip that slides in and out from front cover side.

Wondering if this is necessary to have? Could fire or ? result if I slid back in without glass in it?

Also, the printer had a software factory code. Wondering if it will clear when I put all together again?

Or, is there a trick to clear the code on a 2300w?

Thanks!
by finstratin on Nov 12, 2009 at 9:55pm Add comment
I believe the glass prevents loose toner from the laser print head. But you need to see it it unit works, so tape the glass in and see it it will run and it you get that far and all is well, then replace the glass. Now your in business.

Gj
by saratoganotecards on Nov 12, 2009 at 10:57pm Add comment
hi thereI have a question about printer2500w. it is provice error fatal 14h. how to show this problem?
by Anonymous on Nov 17, 2009 at 8:32pm Add comment
I've got a Magicolor 2200that prints beautiful test pages, but will not print from either the ethernet port or the parallel port. In both cases when I try to print the "data" light comes on for a few seconds, then goes out and nothing happens. The screen says idle and has shown no error messages. Ideas?
by cthippo on Nov 22, 2009 at 9:35pm Add comment
I have exactly the same problem. I am using built in Vista driver. I installed XP in a VirtualBox and added XP Magicolor 2200 driver, still have the same problem, so it is not Vista.
I installed new universal driver from Konika Minolta, it did not help. Anyone? Please help. - Anonymous
I have a Konica 8031. When I scan and go to view the document I am getting a black page and an error saying the file has been damaged! I am running Windows 7 and my boss is running vista and seems to have no problems with this. I have not been able to find any upgrades in software for the Fiery Scan. Please help!!
by unknown on Nov 24, 2009 at 1:58pm Add comment
Are you trying to scan direct to the PC from the Fiery as a twain? (pull scanning. If there are no drivers for the 8031 on KM website for windows 7, I would try scanning the document to the Fiery in a mailbox as a pdf or tif and then log into the fiery and download the file (Fiery download) from the fiery across the network. If you never installed that function it is on the Fiery install disk. You log into the Fiery using Webtools (try typing the Fiery's IP address without the Http (just the numbers) into your webbrowser.

Good luck - Anonymous
I'm getting error code C1300 that has to do with the polygon mirror motor, but I don't know where the motor is located. Anyone know?
by intewedm on Nov 27, 2009 at 3:16pm Add comment
Part of the laser scanner assembly. Laser scanners are always located directly above the toner cartridge photoconductive drum as they need to beam the laser light onto it to form the images. On that printer, you would need to remove everything above it to access it. Not fun.
by moe on Nov 27, 2009 at 3:50pm Add comment
The same problem is the printer does not print. It prints the sample page but nothing over Ethernet port. Data LED flashed briefly and then the printer goes into the Idle state.
by Anonymous on Nov 27, 2009 at 8:33pm Add comment
To hazard a guess, you probably have driver issues, not printer problems. If it's printing the sample page, it's very rare that a printer would have a problem with its Ethernet port.
by moe on Nov 27, 2009 at 9:37pm Add comment
Nice to know I'm not the only one!

On mine it will not print from either the parallel port or the ethernet. I've tried it with two different operating systems and nada, the data light flashes but nothing comes out. Still prints beautiful test pages though.
by cthippo on Nov 28, 2009 at 7:15am Add comment
I found that there is firmware update. My printer has firmware 1.2.3. KonicaMinolta has 2.0.2 available for downlaod. However, they say a printer must have 2.0.1 to proceed with update. If the printer does not have 2.0.1 they provided a PHONE NUMER TO CALL !!! Bummers did not post it for download. I serched the web and found 2.0.1 at

http://www.minolta.cz/public/files.asp?id=708&ts=true&page=2

I folowed the FTP instruction download and found that the problem is preventing firmware download too! The data led is on while ftp is putting the firmware binary file into the printer
and after that it happily goes back to IDLE state instead of rebooting with new firmware.

I am getting pissed off!a \%^*#@^&!

- Anonymous
I have not tried the parallel port. I do not have the cable, but I assume that it will not print over parallel port either.

I do not think that it is the driver. I tried with XP driver in XP VirtualBox, I tried built in Vista driver, and I tried the new universal driver that can be downloaded from KonicaMinolta web site. It is unlikley that all three drivers are bad the same way. I am 100\% sure it is the printer. It flashes the data led and goes back to Idle. Damn!

One more think. It used to work and then it suddenly quit.
by unknown on Nov 28, 2009 at 9:50am Add comment
Hello,

I dont know if this is the right place to ask this, but i thought it was worth a shot. I have a Konica BizHub C450 Printer/scanner/copier and i am trying to change one of the default settings. What i want to do is to change the setting from "Auto-Color" to "Black and White" under the "Color" setting. The factory default is set to "Auto-Color" which detects the presence of any color other than black/white and decides if it needs to copy in Color or Black & White.

This does not work for me since i usually write on colored paper and/or use highlighters.

So my question is this is there a way to change the default settings for the copier to Black and White?
by unknown on Nov 30, 2009 at 2:22pm Add comment
You can change the default settings to black and white either through user mode or the admin mode. If there is any color on the page, it will register as color if you are being billed for color.
by sailerman on Nov 30, 2009 at 3:30pm Add comment
I also need to know how to set the copier to default to black and white. You mentioned that it could be done, but gave no steps on how to do it or where to find the setting that needs to be changed. I have looked all over and can't seem to figure out where it is. Any help would be appreciated. Thanks! - gizmotech1965
Hi. I bought a 2550DL and after 1 month the printer shows "ERROR 14" on the display. I reseted to factory defaults and now the printer does not initializes. There is no Konica Minolta authorized service in Rio de Janeiro and the phone mentioned in the owners guide does not work. What should I do?
by Julio Cesar on Dec 1, 2009 at 10:53am Add comment
I had a big paper jam in the printer. I was using standard paper, nothing too thick but it jammed big time. When I tried to retrieve the paper, bits of it were left in the roller. I managed to retrieve some, all folded up, like an accordion. In the end I think I took everything out, but I think I damaged the fusion roller because any further printing, first, tends to jam again and second, the toner is not fixing to the paper. I've been refilling the cartridges with toner myself and there are traces of leaked toner inside the printer, I wonder if this contributed to the problem. Anyway, I'm just wondering if I have to replace any parts and whether it will be cheaper to get a new printer or not. Konica have discontinued this model so I'm not too sure what my options are, I would appreciate any help. Many thanks.
by hwistle on Dec 2, 2009 at 3:39am Add comment
I have a magicolor 2300 and when I print labels the black ink dosent seem to stay on the paper real well. some of the labels are fine but a lot of them are messed up in the black areas. If I print on regular paper things seem to be fine.
by Anonymous on Dec 2, 2009 at 2:47pm Add comment
where is the Image transfer belt on 203c? I know I can purchase it but don't know where it is. The manuel doesn't show it neither does the CD
by unknown on Dec 3, 2009 at 9:59am Add comment
I have a Konica Minolta Magicolor 2430DL

I was printing labels and they jammed up under the heating / fusing element. I can not get the jam out and was wondering if there is a way to remove the element safely to get the paper jam (labels) out.

I originally posted this question on 8-4-09.... still no response
by unknown on Dec 3, 2009 at 11:43am Add comment
Have a Konica 7040 that when first started up in the morning prints dirty 3-4 pages then is ok for most of the day if left ON. If it sits without use for 3-4 hrs, the next set of copies of 3-4 are dirty again. It had a new drum and cleaning blade and toner collection sheet (wiper below cleaning blade that catches the toner scaped off the drum) about 8 months ago. Cleaned out the used toner in the developer as well at that time. Been using OEM toner.
Any ideas?
by GlendaB on Dec 13, 2009 at 7:24pm Add comment
magicolor 2300 dl leaves black splotches on back of the paper its printing on, also, doesn't print pictures completely - leaves unprinted areas.
by Anonymous on Dec 17, 2009 at 10:48am Add comment
My photos have a 1/4" stripe through the length of the left side of the portrait position. It is lighter color, not as dense. What do I have to do to repair it?
by Magnumrose on Dec 18, 2009 at 10:12pm Add comment
I have used printer via USB successfully. I need to set it up using ethernet. I tried to add a new port via add printer command with http://192.168.1.104:80/ipp as stated on page 92 in the manual but XP error says "Could not connect to the printer bla, bla, bla" I pinged the address & it answers. I have a config sheet from the printer & it shows the printer address as 192.168.1.104.

I try to access the printer via IE using 192.168.1.104 and get an error message not found.

I need help.
by Jim Fort Wayne on Dec 20, 2009 at 8:13pm Add comment
I had to do this when I bought a new computer, it's easier than you think. Go to >control panel > hardware & sound >printer >right click "Konica Minolta >ports tab> select or add appropriate port. Hope this works for you, it did for me! - Anonymous
I had to do this when I bought a new computer, it's easier than you think. Go to >control panel > hardware & sound >printer >right click "Konica Minolta >ports tab> select or add appropriate port. Hope this works for you, it did for me! - Anonymous
Thanks for the quick response. I think I have a problem reaching the printer. I can ping it and it responds but I cannot get it in Internet Explorer.

I have been to the ports tab many times. I follow page 90 and try to input port http://192.168.1.104:80/ipp and XP gives an error message.

Today, Monday, I'm going to try and reset the printer to factory defaults to see if that fixes anything. Hopefully the manual will tell me how to do that.

Jim
by Jim Fort Wayne on Dec 21, 2009 at 5:30am Add comment
I have had GREAT experiences with Konica Minolta's tech support. They are the best I have dealt with. Call them at:877-778-2687.

Write that number down, it isn't published anywhere that I see . . .
Merry Christmas!
by Magnumrose on Dec 21, 2009 at 9:59am Add comment
Thanks for the phone number.

I think I've solved the problem. I disconnected the printer, 192.168.1.104, and ping'ed that address. It answered!! I changed the printer to 192.168.1.80 and it now works! I can access it via IE. Hooray!

Now I need to find out who is 192.168.1.104 and why there were two using 104. I have had that printer at 104 for 2 years. - Jim Fort Wayne
OK, here is the rest of the story. When I replaced my wife's computer with a WIN7 unit a few weeks ago, I forgot to set a static IP address. It got assigned 192.168.1.104 same as the printer which was shut off. We only print in color occasionally. When I turned the printer on to print Christmas cards, I had two 104s and I could not access the printer until I changed its address.

I reset my the WIN7 computer to the static address the old XP system had of 192.168.1.130 and could have left the printer at 104 but I had already changed it to 80.

WIN7 wouldn't take :80/ipp at the end of the address but it prints just fine with out that port additional info.

Bottom line, my mistakes. Happy holidays
by Jim Fort Wayne on Dec 21, 2009 at 1:31pm Add comment
Hi I have a Konica Minolta 2500W and recently reset the fuse for the dtum.

Everything was fine and the drum was reset 100\%.

Its been a few months but I now have lines appearing across my print. I checked the fuse in the OPC drum and it had blown. I replaced the fuse with another new one and that one blew as well.

Thinking that the drum must be completely shot, I brought a completely new drum because all the toners are high capacity and between 75-100\%

I have now replace the old drum with the new one but the fuse blew on that one?

Does anyone have any suggestions why the printer is taking out the fuse?

I have no problem obtaining new 80mA 250V fuses as I am a qualified electrician but have not idea of the componets of this machine or what might be taking out the drum fuses?

Any pointers would be really appreciated.

Regards

Warren
by WarrenG on Dec 23, 2009 at 7:34am Add comment
Hi I have a Konica Minolta 2500W and recently reset the fuse for the dtum.

Everything was fine and the drum was reset 100\%.

Its been a few months but I now have lines appearing across my print. I checked the fuse in the OPC drum and it had blown. I replaced the fuse with another new one and that one blew as well.

Thinking that the drum must be completely shot, I brought a completely new drum because all the toners are high capacity and between 75-100\%

I have now replace the old drum with the new one but the fuse blew on that one?

Does anyone have any suggestions why the printer is taking out the fuse?

I have no problem obtaining new 80mA 250V fuses as I am a qualified electrician but have not idea of the componets of this machine or what might be taking out the drum fuses?

Any pointers would be really appreciated.

Regards

Warren
by WarrenG on Dec 23, 2009 at 8:49am Add comment
That's the way it runs.
When the mathine sees new fuse come in it resets the OPC counter and thought it is new OPC and blow the fuse at the same time.
You can check the OPC's remaining life it sould be 100\% left now. - healthup
Dear KonicaMinolta tech... I have a GREAT magicolor 2300 DL that i LOVE.. but for quite a while now the color has been really crap..

i have remaining usage in the cartridges per the display on the printer, but colors are totally awful. to test, i printed text in primary colors... red, yellow, blue, green, purple, orange, and black. yellow: nothing, dark blue: medium blue, red: nothing, black: fine, green: printed dark blue green, purple: printed light blue.

it appears that basically no YELLOW and no RED is printing... can you tell me what I need to fix??? I am running this with a vista powered laptop...

rick m.
by unknown on Dec 24, 2009 at 4:48pm Add comment
I have a Magicolor 2500W - it has a solid yellow error light...my troubleshoot skills are turning it off and on. Anyone know what could be the issue or how I would know what the solid yellow error light means.
by NancyT on Jan 5, 2010 at 12:26pm Add comment
My Magicolor 5430DL is printing a shadow image about halfway down the paper. It prints the first image fine, but then prints a faded shadow replica halfway down the sheet. It also prints a large (3" wide) pink strip all the way down the left side of the page.

This is the only laser printer we have in the office and we need it running asap!

Please help
by unknown on Jan 6, 2010 at 6:58am Add comment
I have a Konica Minolta Magicolor 2430DL printer
I bought a new black cartridge and the chip will not reset the machine.
had the cartridge company send me a new chip but still never reset the counter.
so I have a full cartridge in the printer but it will not work because it thinks it is empty
I do not know if the company had a bad batch of reset chips or if there is something wrong with my printer.
It prints just great but finaly quit becouse printer thinks it is out of black toner.
What do I do?
by Anonymous on Jan 6, 2010 at 8:20am Add comment
From your description, the problem does seem to point to the reset chip. Try as suggested in an old post above ... go to menu ... engine ... and toner empty ... continue (this will allow the printer to continue printing when the toner empty light comes on). That will (hopefully) at least get the printer working.
If not, try replacing the new cartridge with your old one (with the printer still set to continue printing when the toner empty light comes on). If the old cartridge allows the printer to print, it tends to indicate your new reset chip is totally destroyed (note that a print from the old cartridge will be faded as it's empty, but you are interested in just seeing if the old reset chip allows the printer to proceed).
by peekaypeekay on Jan 6, 2010 at 3:19pm Add comment
Printer was working GREAT - now it leaves yellow toner down the left side of the sheet and there is a blank line about 3 inches down in the print.

Anyway to fix this?
by unknown on Jan 10, 2010 at 3:50am Add comment
Hi! I have a KM 2400W for a few years now, and have never had to change toner! As a matter of fact, the unit I have now is a replacement for one that went bad under warranty! I am getting a flashing light over the K toner, which I am assuming is black. I have never replaced any toner. I also have never rotated the toner. Will this help, and if so, how do I go about it? I have no clue where my manual is for this printer. Thanks, Al
by Anonymous on Jan 13, 2010 at 7:34am Add comment
What on earth is a fiery controller, specifically? All I read is "it improves color output and control"

How? What does that mean? how about LAYMAN'S terms?
by gracielou92682 on Jan 14, 2010 at 4:13pm Add comment
A Fiery is from Electonics For Imaging. It is an optional controller that is used for color copiers and high end printers. Fiery can RIP (Raster Image Process)jobs much faster and can control the output much better than a standard controller. If you are doing graphic arts or large color work a standard controller may choke on large file sizes

Hope this helps - Anonymous
The upper diffuser has a peper jam and I do not know how to get the jammed paper out. How do I get into this top section besides opening the top cover. Many thanks if you can help me with this = : )
by unknown on Jan 16, 2010 at 8:18am Add comment
Posted message earlier - does anyone know how to fix the yellow line down the side and no print about 3 inches down on this machine. Do I need to call a tech out?
by unknown on Jan 17, 2010 at 5:59am Add comment
PROBLEM: Text prints much lower than the set margins. Could this be a fuser problem?

I have a Konica Minolta Color Laser MC2350 since 2003. It's been really good printing good quality photos and everything. I have changed all the toner cartridges and recently the Drum.

Recently the printing started to print a couple of inches below the set margin and then the bottom of the page text gets cut off.

Then more recently, the paper would come 1/2 way out of the printer and stop and "Jam" would read on the display.

I read about cleaning all the rollers and I did so thoroughly. The jamming has actually stopped but I have only printed a couple of dozen pages bec the print is still starting much lower than the set margins [the printing starts 2 or 3 inches from the top of the page].

I have also set the top margin on Word [i.e.], to a very small 0.3 and it helps a bit but the printer is doing what it wants and prints lower.

How can I have the print jobs come out with the margins that I set?
I don't know anything about Fuser problems and if this could be the issue here.
YOUR HELP IS GREATLY APPRECIATED!!
Harriet
by unknown on Jan 22, 2010 at 11:38am Add comment
Something like this happen to me once. It was because I had the paper size selected as "legal" instead of "letter" in the properties menu and the printer was trying to center the document leaving extra inches at the top. - Anonymous
Check here :
http://www.fixyourownprinter.com/forums/laser/25521

Re: Minolta Magicolor 2300 by vhlewisii (12/7/09 2:43 PM)
Re: Minolta Magicolor 2300 by healthup (12/7/09 5:16 PM)

by healthup on Jan 22, 2010 at 10:52pm Add comment
Hi
I have a Konica Minolta Magicolor 5430DL here is my problem.

I refilled my Yellow Toner, replaced the chip and everything, and connected it to my computer and when i try to print all the colors come except the yellow ink

WHAT do i do? PLEASE HELP!!!
by Shazad on Jan 24, 2010 at 4:59pm Add comment
Shazad, would you mind telling me where you found the refill plug? I have ordered a set of refills but don't find anything to help me find out where to put it in the cartridge.
Thanks in advance. - phyllisjohnston
I have a biz hub di2010 and It currently copies, but I want to add the network card for printing as scanning to email… can you please tell me if you handle these parts and if I could get a price on them… I will take new or used parts--- if price is correct…



by unknown on Jan 27, 2010 at 6:16pm Add comment
If you still need these parts, I am sure that I can get them for you new or used

Let me know

Mike - sailerman
MIKE IF YOU FIND AN ANSWER TO YOUR QUESTIONS, COULD YOU PLEASE LET ME KNOW AT [email protected]

LUIS, THANKS. - Anonymous
I installed Bizhub c350 on 2 different computers, one's running windows 7 and the other XP (both on dell). But none of the computer's print in color. I don't have the installation disc and used the net to download the drivers. Could there be a driver missing or any postscript error's? Any solutions? Thanks in advance!
by unknown on Jan 28, 2010 at 8:37pm Add comment
hi
I Refilled my yellow toner on my Konica Minolta 5430DL and when i hooked it up to my computer and tried to print something all the other colors show just not the yellow ink,
What do i have to do buy a whole new toner, is there some utility that i have to run?


PLEASE HELP !!!

My personal email is [email protected] PLEASE HELP
by Shazad on Feb 2, 2010 at 4:05pm Add comment
I tried that but I still get things in black only.
by Anonymous on Feb 3, 2010 at 10:21am Add comment
Hi, I have a Bizhub c350 that is printing think dark lines across the middle of each page. It also appears to be smearing black toner from headings at the top of each page. It is giving "imaing unit needs replacing soon" msg for M, Y and C; units are on their way, but we're not sure if this is the cause of the problem. When we open the right side of the machine to see the shiny black roller (sorry, not a techie at all here) we can see a dusting of toner exactly where the lines are printing, but when we clena it off it comes back. Can you help? Thanks.
by janesh on Feb 3, 2010 at 8:43pm Add comment
I have a Konica Minolta Magicolor 2590MF printer. The colour toner cartridges were all getting fairly low (under 10\%) but the Cyan ran out first. As soon as it reached 0\% the other two colour cartridges (Y & M) also showed as 0\% (in the web interface) and the printer display said to replace all of the YMC cartridges. I replaced the Cyan cartridge but the other two are still showing as needing replacing.

Has anyone else had this problem?

Is it possible to use the rest of the Y & M cartridges, rather than replacing them now?

I've tried taking out the Y & M cartridges, gently shaking them, and putting them back in, but the printer was not fooled by that.

Any ideas?
by unknown on Feb 5, 2010 at 1:42am Add comment
8031 KM
i have error code #c1265
can you help me out?
can not print, scan, or copy.
please call 925-580-5573 or email me asap
thank you M shaw
by Anonymous on Feb 5, 2010 at 8:40am Add comment
I have a 2480MF that hasn't really worked completely right since almost new. It would freeze up at times during or immediately after print jobs, not go in and out of energy save mode properly and freeze up, etc, often requiring reset by cycling power. Initially it didn't happen that often but lately had been getting worse. I found there was an newer firmware and driver available, so installed (or at least tried to) the newer versions hoping that would solve the problems.

The firmwire update went exactly as anticipated from the install instruction doc on the KM website. I received the "New firmware has been flashed" pop up window at the end.

I downloaded the new driver files and installer from the KM site to my hard drive and launched the installer. The installer required me to uninstall the old drivers first before it would run, which I did. The installer then successfully installed the scanner drivers. When it gets to the printer part, it freezes on the "detecting connection" part, apparently unable to communicate. Windows will beep and pop up "found new hardware" as I connect or disconnect the printer, but windows won't install it either, nor can I install it from my old CD. I've tried restarting my computer and restarting the printer.

The green light around the "copy" button and an unmarked/unlabeled 2nd green light just to the left of the copy button (looks like a covered blank spot for an optional additional button) both flash slow and in unison at a steady pace. The display has a solid black bar across the top row and is blank on the bottom row. None of the buttons will respond except the power button. When powered on, it doesn't go through the normal warm up process.

Any help would be much appreciated.
by unknown on Feb 5, 2010 at 3:59pm Add comment
I have a minolta color pageworks L printer. According to the error led I have a fatal error: transfer roller. It's an old printer but I have just bought all new toner. Is there anything I can do to get it running again?
by unknown on Feb 8, 2010 at 8:21pm Add comment
I am trying to connect my bizhub c 350 printer to my computer
please help me
by Anonymous on Feb 10, 2010 at 4:03pm Add comment
I have a konica minolta 2430DL that gives me error 2474. No cartridge(s) is/are installed. How do i correct this problem? Will cleaning the printer out help or is it time to replace the printer. I would rather try to fix it(if easy) than replace it.
by unknown on Mar 2, 2010 at 7:36am Add comment
My Minolta PagePro 1350w has worked fine for many years. Today, when I tried to print, the "error" light blinks slowly, which should indicate an empty paper tray, but the tray has paper.

More details: As the job is sent, the "ready" light is on. After the job is sent, the "error" light blinks. The printer is silent through the entire job.

Has the print finally bit the dust. Or, is there something I can do, besides the universal turn the printer off, then on.
by unknown on Mar 2, 2010 at 9:09am Add comment
If the paper TYPE selected in the print driver is different from
what the printer is set to you can get the error lite flashing

this is a common mistake with the monica printers

make sure paper type is set to plain on printer and driver and see what happens. - Scytex
I have a bizhub c350 and the fan broke on the fiery.
I need a new fan.
Please help.
Thank You,...Scott
by unknown on Mar 2, 2010 at 3:44pm Add comment
I have a Konica Minolta BizHub C350. It is a networked printer. Everything was working fine and then all of a sudden, I can no longer print . . . it just sits there. I can also no longer access the printer via the box. I've tried replacing the Cat5 cables, I've checked to make sure the network in OK (I was pinging the printer just fine before I reinstalled the drivers. After re-installing the drivers however, I can no longer ping that IP address) I've re-installed the drivers and still nothing! I am using a NetGear RangeMax Wireless router Model WPN824v2. HELP! I am not quite sure what to do next. Would appreciate any help at all.

Jack
by JackGardner on Mar 4, 2010 at 5:31pm Add comment
Have a Konica 1290re with a service code # 5. manual does not have a remedy for that service code. can someone help.
by unknown on Mar 5, 2010 at 2:07pm Add comment
Code 16. How is this reset?
by Utax dave on Mar 9, 2010 at 5:43am Add comment
I just installed a Magicolor 2400/2500 series OPC Drum Cartridge into my Magicolor 2430DL printer. The error message had read "End of Drum Life." The installation went fine, but now I get an error messages of "Black Toner not installed" "Cyan toner not installed" "Magenta Toner not installed" "Yellow toner not installed" even though all the colors are installed and were working fine before the drum change.

So now, the printer doesn't work at all. Help!! Please....
by ctwomey on Mar 11, 2010 at 4:29am Add comment
hi,
my 2430DL reports cyan toner not instalde and yellow EOL.
when tried to change toner reports an error: 2474.

Could You help pls.

Thnx
by Anonymous on Mar 11, 2010 at 8:00am Add comment
EOL = End of Life. Are you sure about that error code? I don't see it in the manual.

PK
by philly5706 on Mar 11, 2010 at 12:29pm Add comment
What have I done now? I was having a paper folding problem and I heard that certain solenoids might be the problem. I located a couple suspects then made sure the pads were intact and made sure there was no sticking. After that I had primary feed problems. I decided to locate the rest of the solenoids and do the same to them. Now the printer starts to initialize but the toner drum always stops on the cyan position and the error indicator(lightning bolt) lights. The toner indicator isn't lit. Any ideas out there?
by alfa88 on Mar 11, 2010 at 12:48pm Add comment
Our printer has an error message internal error c4154 what is wrong

konica minolta biz hub c353
by unknown on Mar 17, 2010 at 2:01pm Add comment
I can't get the machine to do anything at all. Where can I change this at.
by unknown on Mar 17, 2010 at 4:28pm Add comment
Hi. I have a Konica bizhub c252 machine. Its just asked me to replace the waste toner cartridge. I haven't got one so I have emptied it and put the old one back in (this has worked before). Its now asking me to insert the waste toner cartridge when its already in there. Any ideas?
by bhm277 on Mar 19, 2010 at 9:16am Add comment
Try to reset, by pwring off, then when you cut back on hold the ulity button at the same time to reset.
by Anonymous on Mar 19, 2010 at 10:17am Add comment
Can someone direct me to where I could read replies to my question on 3/11/10? I've registered, gotten response notifications, etc., but can't figure out where they are! Thanks, CT
by ctwomey on Mar 19, 2010 at 11:29am Add comment
It seems like they are sending out reply notices for All the Konica questions. Not very usefull, huh?
by alfa88 on Mar 19, 2010 at 12:30pm Add comment
I'm in need of getting a copy of the hard driver that is in the fiery control on a c6500. Please help!
by copies on Mar 20, 2010 at 11:48am Add comment
Hi all ,
Have a KM 2450 about 2 yrs old using Vista 32bit op. sys. USB connection ( no status monitor ). Have been using a refil and re-chip for toner cart. without a problem until yesterday. It refused to accept the refilled yellow toner. Tried a few tricks to get it going but no joy. I have now got an error message 'TFFS1 ERROR 02'
showing. Have tried everything I know to trace the code but no joy.
All help appreciated

painterman
by painterman on Apr 4, 2010 at 3:01am Add comment
I have a bizhub C6500 with a multi folder. I had a jam in the folder and when I fished out the paper there were a couple of little pieces stuck in it I am pretty sure I got all of them as far as i can see, but the jam won't clear. I don't need the folder right now is there some way to disable it.
by stvbarron on Apr 20, 2010 at 12:20pm Add comment
I ordered, and have just received, a used Konica Minolta magicolor 7300 Color Network Printer. The printer was damaged during shipping; a handle was broken off and the panel to the toner has been hit so that half of it is permanently popped out. I printed four test pages, the first and last of which printed fantastically. The middle two, however, printed with a black "snow" where there would have been white space. Is this a common problem with this printer, or does it sound more like something that was caused by possibly damaged hardware?
by unknown on Apr 21, 2010 at 2:46pm Add comment
my 2400 all of a sudden stopped accepting anything to print, error is a cartridge error. slow flash with ready light out.
status screen says

Open the printer cover and put Magenta Toner Cartridge.

I'm pretty sure the toner is not out.
Toner has been refilled 2 or 3 times in all colors. it has been running file since last refill.
I have removed and reseated all cartridges.
counting board has not been replaced on any cartridges.

what goes wrong with these cartridges that caused them to stop like that????????????
by ruggb on Apr 26, 2010 at 7:47pm Add comment
sounds like your cartridge is not being recgonised by the printer. did you change the reset chip ?

If you did change the chip it may be that toner dust is blcoking the sensors.

Its a very annoying feature on the magicolro 2400 and 2500 series of printers.

You need to wipe any copper parts on the actual cartridge and the correspondnig parts inside the printer.

see below link for further instructions.

http://www.zinetic.co.uk/toner_refill/magicolor-sensor-errors.aspx
by unknown on Apr 27, 2010 at 1:55am Add comment
OK, now the magenta cartridge is ok. I emptied the drum, vacuumed all the toner, cleaned all the contacts I could see - all cartridge, printer and cartridge wires - now it is telling me I don't have the Cyan in.
It started out saying it was empty. I swapped chips now it says it is not in. Needles to say - I checked all contacts I could find but it still doesn't see it.
I swapped the Cyan and Yellow - it still doesn't see the Cyan so I guess it is in the printer - but what???????
by ruggb on Apr 27, 2010 at 7:51am Add comment
ALSO, it appears the external rotate button doesn't work
the error light indicates the drum or toner cartridge is not attached properly and the status says the Cyan cartridge is not in - or whatever color is in that slot - not cartridge dependent.
by ruggb on Apr 27, 2010 at 8:21am Add comment
My 8031 says there is a paper jam which I cleared and it is still showing a jam but I can see no paper anywhere. Any suggestions?
by postnetil131 on Apr 27, 2010 at 2:52pm Add comment
I have a minolta QMS 2300dl that bends one corner of the paper and wrinkles the page as it prints. also is there a breakdown of the parts that I can look at.
there is a small door inside the back cover. it is the lower most movable part. It was disloged and there is a spring that is laying loose. I think the door is a paper guide and the spring held the guide door toward the pickup rollor. which side of the guide door does the spring go on?
by Anonymous on Apr 27, 2010 at 7:43pm Add comment
ruggb - what do you mean by you swapped chips? (chips are colour specific)

also empty message is very different to cartridge not installed message.

my fix is for the cartridge not installed.

by unknown on Apr 28, 2010 at 1:43am Add comment
the counting chip on the cartridge. I don't believe they are color specific. They just count, then try to get u to buy another cartridge after 4500 uses, toner or not.
And that is why I mentioned the two messages. The printer seems to be confused.
Now it is telling me the printer is off after system woke up this AM - it is not communicating with it. Printer is still on and flashing error. I unplugged USB and reinserted and it is good again. That probably isn't relevant though.
thx
by ruggb on Apr 28, 2010 at 4:01am Add comment
the chips are colour specific.
by unknown on Apr 28, 2010 at 4:48am Add comment
well i have 4 new ones that i have not used yet and they have no color identity - maybe i should try one of those.
by ruggb on Apr 28, 2010 at 2:43pm Add comment
OK I swapped them back and the CYAN is showing empty again, so is it possible...........
that the loss of contact between the printer and the cartridge (original problem) caused the printer to recognize that the chip was full??
someplace I read that it would not shut it down unless the toner really ran out or something like that - and it has been working for a long time - thru 2-3 refills..
by ruggb on Apr 28, 2010 at 2:52pm Add comment
OK - that did it. I had to replace all the chips - AND when I finally found them they WERE marked on the bag as color specific - never realized that. THANKS

The lose of contact caused by the toner on the contacts caused the machine to shut down the cartridges - all of them - So the lesson is, if you refill don't let the toner build up unless you plan to replace chips on a Minolta. -- I guess I will be more careful next time in selecting a printer that FORCES you to buy new cartridges.
by ruggb on Apr 29, 2010 at 7:22am Add comment
Is there a driver available for a C450 Fiery with Windows 7 64 bit? I haven't been able to find it.
by unknown on Apr 30, 2010 at 4:20pm Add comment
i am using konica minolta page pro 1300w printer. when i print one dialogue box open and show the following message you have used life end toner catridge or not minolta toner etc. some printer service engineer says that there is chip problem. how it will solve please help anybody
by unknown on May 2, 2010 at 2:28am Add comment
if it is like a 2400 - i think most cartridges are similar - Minolta like it better when they are in control and tell u when u have printer enough. The chip "problem" refered to is probably the counting chip on a very small PCB attached to the toner cartridge.

what I found out with my 2400 is that if you let it lose contact by letting the toner build up on the contact it totally dies and u need to replace the chips - unless of course your toner is out and u don't refill. Mine ran thru 2-3 refills before it died because of the toner build up. after that I had to replace the chips as I do refill. - ruggb
I had a paper jam where the paper was wrinkled and very stuck in the fuser unit. I got most of the paper out but some broke off and was left behind. Now it prints but the paper left behind is causing bad quality prints. Is it easy to get into the fuser unit to get out the remaining paper?
by unknown on May 3, 2010 at 8:22am Add comment
I hope you can help me. I have the KONICA MINOLTA magicolor 2430DL. I can print test pages but I can't print any documents. Nothing happens and I have checked the settings. It is set up as a network printer going to my Crown Port using my ip address. I just installed a new brother printer as a virtual port but I don't know why it would knock out the Konica. Are you able to help?
by dph3760 on May 5, 2010 at 7:12am Add comment
Hi dph3760,

When you say you've set the printer up "using my ip address", to which address are you referring (where did you get this address from?)?

From your post, it’s implied that when you installed the new brother printer that you've set it up using an *existing* IP Address … and thus now have two devices set to the same IP Address (which is a no-no) which would cause them to fight each other to try to talk to your network.

I'm not sure how much knowledge you have about networking, but what you've described should be straightforward to solve.

[[Here follows some background on networking]]. Here are a couple of ways to set up a network ...
-EITHER *manually* set each device individually to it's own *unique* IP Address in your network range,
-OR set your modem/router and all other network devices to DHCP mode and then IP Addresses will be taken care of *automatically* as each device is powered up (and note that that address can change for the same device at different power-ups).

Let's look at *manual* way first … you set DHCP to OFF (that is, it’s set to OFF on your modem/router AND it’s also set to OFF on each other device). Then you set a unique IP Address manually on each device. For example, let's assume your network range is 192.168.1.1 to 192.168.1.255, then it's likely that your modem/router is at 192.168.1.1 (depending upon the make/model ... you need to look this up), and then you'd set your 1st PC to (say) 192.168.1.2, your second PC to 192.168.1.3, your 1st printer to 192.168.1.4, your 2nd printer to 192.168.1.5, etc.

Alternatively, as I said above, if you choose to use automatic IP Address assignment then you’d just set each device individually to DHCP mode and you need not worry about IP Addresses yourself.[[End of background on networking]]

Now, you need to determine how your network was set up before you added the new printer, (that is, either manually or using DHCP). Then set the new printer to either a unique IP Address or simply set it to DHCP, as appropriate to your setup.

BUT before you go making any changes, try removing the new printer from the network and reboot EVERYTHING (first the modem/router, then PCs and 2430DL, etc) and see if your 2430DL springs back to life!

Since it appears your entire network worked BEFORE you installed your new printer, it’s likely you will only need to make changes to the setup in that new printer to get everything working again.

cheers
Peter
- Anonymous
I am looking at a Konica 7145, but it has 400,000 on the counter. It was used at a bank. What is the useful life of one of these?
by unknown on May 6, 2010 at 1:52pm Add comment
SMS1976,

It's not the life but the volume, 400,000 copies is a lot of mileage for that model. If yuo need any service it will be expensive depending on how the vendor serviced it. It also depends on what you are paying for it and what you need it for in terms of features. I can arrange wholesale equipment both new and preowned late models.

- Anonymous
Anyone know what this is and how to fix?
by ChuckL on May 7, 2010 at 5:54am Add comment
PLease help. Will print and feed a little into fuser rollers but will not complete print. Trying to finish project.
by MiracleBoy05 on May 8, 2010 at 10:23am Add comment
Hi I have a 2530DL and i keep getting media jams. I get the error message transfer roller media jam. Do I need to replace the transfer roller. I had a look and it seems to be a bit wrinkled like it maybe got too hot and melted the plastc surface or something.

Please help!

Larissa
by Anonymous on May 9, 2010 at 3:49am Add comment
Can not seem to locate rectangular hole
Can someone help point me to the location more precisely

thanks.
by Anonymous on May 10, 2010 at 6:10am Add comment
Can not seem to locate rectangular hole
Can someone help point me to the location more precisely

thanks.
by Anonymous on May 10, 2010 at 8:42am Add comment
Hi

I have been asked to replace the K toner in our Konica Minolta bizhub C452 printer. But the toner cartridge wont release, therefore I cannot remove the empty cartridge.

I can pull it out half way, but then it feels like it is catching on something, and it won't release from the printer.

Any advice on how to remove the toner cartridge, and why it might be jamming?

Thanks.
by unknown on May 11, 2010 at 5:31am Add comment
I have a konica-minolta 2450 color laser printer and have had an annoying vertical streak across the full page. I have changed all of the color cartridges and the opc drum cartridge and the problem still persists. What can i do?
by unknown on May 11, 2010 at 6:10am Add comment
Hi

I have a Magicolor 2480MF which is showing basically that all the colour toner cartridges are empty. Which they are not as they are all relatively new., It is still printing fine, but the error is a bit of a worry. Has a sensor gone or something?

Cheers
Andy
by unknown on May 17, 2010 at 10:14am Add comment
magicolor 2300 dl prints one page then says add paper everytime. it has paper of course.already changed the trasfer unit b/c was having registration issues.help me pplzzzzzzzzz.this thing is soooo heavy and i want to get it back where it came from and off my bench.plzzzzzzzzzzzz.
by Anonymous on May 19, 2010 at 1:08pm Add comment
I have the same problem as someone above and I did not see an answer so here goes again.

i have remaining usage in the cartridges per the display on the printer, but colors are totally awful. to test, i printed text in primary colors... red, yellow, blue, green, purple, orange, and black. yellow: nothing, dark blue: medium blue, red: nothing, black: fine, green: printed dark blue green, purple: printed light blue red prints pink....??????

it appears that basically no YELLOW and no RED is printing... can you tell me what I need to fix???
by csimpson on May 19, 2010 at 1:45pm Add comment
have the same problem as someone above and I did not see an answer so here goes again.

i have remaining usage in the cartridges per the display on the printer, but colors are totally awful. to test, i printed text in primary colors... red, yellow, blue, green, purple, orange, and black. yellow: nothing, dark blue: medium blue, red: nothing, black: fine, green: printed dark blue green, purple: printed light blue red prints pink....??????

it appears that basically no YELLOW and no RED is printing... can you tell me what I need to fix???

by csimpson on May 19, 2010 at 1:47pm Add comment
I was asked by one ouf our staff to print the Printer usage report for Last month and I wonder if any Printer Guru out there can tae me through this?
by unknown on May 20, 2010 at 1:42am Add comment
Press the Utility button, then counter, then print list
by sailerman on May 20, 2010 at 6:47am Add comment
Hello and thanks for your reply,
well I'm after a detailed report of each users usage of this printer, long ago, one of our guys done it but can't recall teh way he have generated this,
- unknown
I have a Konica Minolta 5430dl printer and I came in to some new 5440dl toner cartridges, the High Capacity 12,000 page ones (1710602-00*). The cartridges seem to be identical in size and fit into my printer but it displays “Wrong Cartridge” on the display.

Is there a way to make the 5440dl High Capacity cartridges to work in my 5430dl printer?

I was thinking changing the smart chips might work?
Any Ideas???
by eddy2u on May 22, 2010 at 1:45pm Add comment
It may be under the administrators tab or you can try typing the IP address (no http) into your web browser, this will launch Pagescope and you can see other infor there.

Good luck
by sailerman on May 24, 2010 at 7:19am Add comment
drfred39

trying cleaning the laser

see link below:

http://www.zinetic.co.uk/toner_refill/magicolor-laser.aspx

by unknown on May 24, 2010 at 9:44am Add comment
Excellent response! Right on target. MANY thanks. Now, if only I could get the colors all synced up, I would have the equivalent of a new printer - unknown
whats wrong with the colours?
by unknown on May 25, 2010 at 1:13am Add comment
Depending upon the subject, everything looks okay. But, when text, say 50 percent black text surrounded by a 50 percent brown, both are very washed out. The 100 percent representations of each color is spot on--only tints of each color appear washed out. The Y and M toner cartridges have recently been replaced. The K and C toner cartridges indicate plenty of color left. Again, thanks for the laser cleaning tip!
by unknown on May 25, 2010 at 7:56am Add comment
Hello everyone,
first post from Paris France.

Our cyan toner cartridge in our 3 month old 4650EN is getting low (30\%) so I'm looking to order a new cartridge. (The other colors are also down to 50\%.) I know the starter cartridges are 4000 page cartridges... and that I can order 8000 page cartridges too.

What doesn't seem to make sense is that a 4000 page cartridge is around 120 euros (140 dollars) the 8000 page cartridges twice that. So there's no real price saving in ordering the larger capacities, but moreover, I can order a brand new printer (with the 4 starter cartridges) for only 300 euros!! That seems to make more sense than spending at least 100 dollars more for the toner refills.

Why is the toner so expensive? Should I really order a brand new printer every time I need new toner?
Should I order generic toner which is certainly cheaper? Minolta seems to say that their toner is special and I'd tend to believe it.

If I do get a brand new printer I assume I can take out the cyan cartridge and put it in our printer that's already installed (and that has printed only about 1000 pages!). Can someone confirm?

Have others on the forum encountered the same situation? The price I'm quoting is on amazon.fr and the printer is shipped from Germany... (300 euros including shipping!). That's where we ordered the one we now have so I know the company in Germany is reputable (and that there aren't any hidden costs).

in a quandary... in Paris

thanks for any input
james
by jamesingentilly on May 25, 2010 at 11:19am Add comment
I've been refilling my Minolta 2400W cartridges.
These are still good after 3 refills, except that I screwed up and didn't keep the contacts clean - That triggers the counter to stop the printer till one buys NEW cartridges or counter chips.
Printer cost was $150 with rebate - cartridges cost about $130 each x 4. The size of the cartridge is the same (starter vs full) it is just the amount of toner and maybe the count on the chip.
Refilling is pretty easy except it is difficult not to damage the plug when removing it so one needs to get new plugs otherwise the toner leaks.
by ruggb on May 25, 2010 at 11:51am Add comment
We have a Magicolor 2300 DL. It does not print the colors correctly every time. It may print a page with stripes and the next one will print ok. Then the black will print in blobs etc. We have changed the inks, tried cleaning and everything else we can think of to no avail. We have a lot of ink left over and really would like to fix this. Can you help please?
by Anonymous on May 25, 2010 at 12:55pm Add comment
Can anyone tell me if it is possible to use Toner Cartridges for a Konica Minolta 5440dl
(cartridge # 1710602-00*, High Capacity 12,000 page prints) In a 5430dl printer?

The cartridges are dimensionally identical to the ones for the 5430dl
(cartridge # 1710580-00* ) but when I install them the printer displays;
“Wrong Cartridge” on the display.

Is it possible to change the smart chips in the toner cartridges to get them to work?

These toner cartridges are very expensive and I would hate to see them go to waste, if anyone has an answer I would greatly appreciate it.

Thank You,
Eddy2u
by eddy2u on May 25, 2010 at 10:36pm Add comment
Hi,
can anyone help me? I live far away from a good workshop.

On a Minolta 2300 dl sometimes on boot up a message with "Fatal error 14 H" comes up. A local workshop has already replaced the clutch - without any success. For 3 years this fix worked: switch off after error appears, shake the entire printer and reboot. But the force for a successfull shake becomes bigger and bigger. Had a look at the service manual. My guess is that the soleoid SL 2 is jamming. Easy to fix for an electronic technician like me, but where is it suituated?
Thanks

by Drucker23 on May 26, 2010 at 6:32pm Add comment
Here is what the Service Manual told.

FATAL ERROR CODE 14H / SERVICE CALL 14 XFER ROLLER: Incorrect pressure by or separation from the Second image transfer roller


Electrical components for detection of the malfunction
Image transfer roller pressure contact solenoid (SL2) Master board (PWB-A)
Image transfer roller pressure positioning sensor (PC7) Controller control board (PWB-P)

Step & Remedy
1 Check PC7 operation.
2 Replace the Second image transfer roller pressure/separation mechanisms.
3 Check SL2 operation.
4 Replace PWB-A.
5 Replace PWB-P.


It will help. Check here :
http://www.fixyourownprinter.com/forums/laser/25521

Re: Minolta Magicolor 2300 by vhlewisii (12/7/09 2:43 PM)
Re: Minolta Magicolor 2300 by healthup (12/7/09 5:16 PM)



- healthup
I have a Konica Minolta 2300DL that I got 2nd hand and it will not print in color from my computor. And the test page is not in color either????? Any ideas anyone. I am printer savy but this one has me stumped. Is the printer flash software I could try????
by stratoman on May 27, 2010 at 4:36pm Add comment
On printing, is it turning all 4 cardridges or is it just using the black one? You can easy detect it when listenung to the sound it makes when printing.

Properly it is just using the black.

My guess is the previous owner set it on black and white and the printer does remeber the setting. Have you installed the proper driver and set it to colour? Please keep in mind that the modern driver do not work on machines with the old firmare. During production time of this printer there has been an update of both, check the versions (driver and firmare) do match.
However, before you flash the printer, so may try the older printer. It works fine. Dont know what they have changed in the new software.

Good luck! - Anonymous
Thanks, I know all this, I have read the manual.
The question was:
Where is the solenoid (SL2) located? How do I get there?

Thanks


by Drucker23 on May 28, 2010 at 3:25pm Add comment
Go finding an Epson AcuLaser C900's Service Manual.
And you'll know where the solenoid (SL2) is. - healthup
Thanks, that was easy!

I should now be able to find it.

Have a nice day

by Drucker23 on May 28, 2010 at 8:57pm Add comment
Just to let everyone know, It appears the only difference between the Toner Cartridge for the 5430DL and 5440DL is the Smart Chip.

No one gave me an answer to my question so I just swapped the Toner compartment and the drum unit from the new 1710602-00* cartridges and used the old Transfer Tube assembly and Smart Chips from the 1710580-00* cartridges and then set the printer to continue to print after the chips indicated the Toner was Empty.

The printer works fine, but it displays Toner Empty on the display.
I can live with the error message and it is possible that the firmware on the 5430 will not count passed 6000 pages for the toner cartridge life, the 5440 cartridges I used have 12000 pages of toner in them.

Regards,

eddy2u
by eddy2u on May 30, 2010 at 4:28pm Add comment
I am having problems almost every time I print to my Magicolor 2300dl. The first page appears to start feeding before it starts printing. The page prints about 1 inch low on the paper so I loose the bottom of the documents. I then get a paper size error since the paper feed was completed before the page was completely printed. I have to take all the paper out and wait for the printer to detect there is not paper, then put the paper back in before there is any hope of the remaining pages printing.

I have cleaned the take up roller to no affect.

Any ideas?
by unknown on May 31, 2010 at 6:53pm Add comment
It's caused by the so called solnoid (clutch) not the take up roller.
The glue between two matels (one of them is L type) becomes too sticky and causes timing control incorrectly and causes paper jammed.
They cause most of the problems of Minolta Magicolor 2300DL/W/2350...... & Epson AcuLaser 900/1900/2000/1000......., jammed and improper printout.
Just clean up all the glue and put a thin electric tape instead and all will be done.


There're six solnoid (clutch) to be taken care off.

Three of them can cause 6020 error - Secondary transfer roller
pressing/separation error.
This can cause print too low (paper's top head too much blank area).
--- SL5 Second Transfer Roller Pressure Solenoid
--- SL3 Timing Roller Pressure Solenoid
--- SL2 Transport Roller Solenoid

One of them causes paper folder (about 3cm blank area) and jamed tail.
--- SL6 Fuser Loop Flapper Solenoid

Toner Cartridge Rack rotates control.
--- SL4 Cleaner Pressure Flapper Solenoid

Another one is at the bottom of paper input tray ,can cause paper input timing wrongly and jamed.
--- SL1 MP Tray Paper Feed Solenoid


Not an easy job to do even if you have the service manual.
Good luck!

- healthup
Is it only the first page what goes wrong?
After every boot up or just fater a long rest period?
Seems to be a sensor problem.

From my experience with this model I start to believe that they have used unsuiteable lubrication for some parts. This grease hardens with time and than the part is not moving like it should be. Once it has been pushed it works for a while. We had a similar problems years ago in the company I was working in.

Have look at the paper sensors from the tray to the drum. The first one may not recognize that a sheet has arrived, or just detects with a delay (moves to slow).

Hope that does help
M

by Drucker23 on May 31, 2010 at 7:12pm Add comment
Hi, Re. my 2400w. I Have been refilling.
Window Replace Cartridge keeps coming up.
Sometimes opening the cover worked, and then not.
Replaced Chips. Worked for a while.
Replace Cartridge again is coming up and still plenty toner in.
Is this because I did not change mode setting when I replaced the chips?
I do not have the option to change mode setting now.
Thinking about buying new chips again but not sure.
Some black lines on side. Perhaps Drum?
I have not reset drum chip as of yet and drum showing 6\%.
Wondering if its worth giving this unit another shot of life.

Thank you
Casey
by delicase on Jun 2, 2010 at 6:00pm Add comment
I have a 2400w. I have replaced the OPC drum all four cartridges and cleaned the laser glass a number of times, but I am still getting a faded print on the extreme left and a couple of inches in from the right side.

It prints as if the laser glass is still dirty but it is not. I personally inspect it to see if it was scratched or marked but see a clean, clear shinny glass.

Any ideas????
by unknown on Jun 12, 2010 at 5:51am Add comment
Help! I have a Magicolor 2300 W which works fine. We moved house and when reconnecting the USB cables, my PC running XP home refused to communicate with the 2300W.

I am at a complete loss to understand why it will not work when it had functioned correctly for the last 7 years.

1) Have changed the USB lead

2) have changed USB ports on the PC

3) Have reistalled the orginal software as per instruction (not using the XP wizard)

4) Have downloaded Minolta frivers from the web but these did not work either.

Every time I try to run a test print, it will come up with a message saying printing error.

I have even tried using a parallel connection lead but this did not work either.

The PC is up to date with XP updates and works fine with no other problems.

Having successfully installed this software twice previously, I am absolutely baffled as to why I cannot get something I have done before to work!!!!!!

Advice as to what to try, configuration of printer ports etc would be gratefully received.

Thank you

Neil Arnold
by unknown on Jun 13, 2010 at 4:28pm Add comment
We are a small company with our own building. We are going to rent out available suites and would also like to allow access to our Konica. However, we do not want those who rent from us to be able to print to our printer accounts, we want a way to be able to set the printer settings so that when renters print to our printer they print to their own seperate account without the ability for them to be able to switch to one our accounts. Yes, we could password protect our accounts, but we have 30 some accounts and do a lot of printing. To re-enter a password every few minutes becomes bothersome and time consuming. Is there a way to keep the other offices on different accounts securely?
by unknown on Jun 25, 2010 at 8:53am Add comment
Can you please tell me how to get rid of the message Malfunction Detected, call technical representative? All imaging units are fine and there are some life left on the toners.
would it be possible to reset the unit at all?
Regards
Nick
by Nick Marand on Jun 25, 2010 at 9:31am Add comment
What's problem you have? Write more. I have Service manuals and others solutions for KM, Develop printers. - w506191201
I was using my Konica Minolta 2300W in XP. The printer worked just fine... until the toner needed to be replaced. I replace the cartridges with QMS cartridges and they indicated that the toner was low. The vendor told me that refilled cartridges sometimes have communication problems but they should print OK, and they did for awhile. I got a message in the "status monitor", which is the only way you can change the toner, which said "You are using an end-of-lifed (completely used) Black toner cartridge. For the best print quality, you are strongly recommended to replace it immediately." and the option of print --> toner replace is grayed out. So, I can't access that in order to change the toner.
I can't print any more because it says there's no toner. But I can't change the toner b/c I can't select print --> toner replace. HELP!!!!!!!

by Dave Johnson on Jul 11, 2010 at 12:34am Add comment
When changing toner the print must in power on status ,if you change in printer power off then power on printer will think it's the old one even though you really put new one in.
Maybe that's what your problem is and the toner not have to be really empty.

The 2300W's toner cartgidge's front side there is a square matel when it's new toner you can't see this matel because it will hide behind the plastic cap which in front of it.
Once the toner was put into 2300W within power on status, just because 2300W can't find the aquare matel so 2300W thinks that's a new one so it will change itself into full toner status and pulls the square matel out from the plastic area.
That's the way what the 2300W works out.

According to what the told above you can change any toner status from empty(or 20\% 30\% 55\%......) into full (100\%) whenever you like even if the toner cartridge is really empty.
So it's an easy way for anyone who just buys toner powder and fill the toner in all by himself.
You'll just need to loosen three screws at the front side of toner cartridge, open a white cap and fill into powder, and the most important thing is to hide the square matel into plastic cap in the meantime.
After you put the toner cartridfe into 2300W it becames 100\% toner full status.

So you can reset the toner cartride anyone is empty or not really empty.
What you have to do is to hide the square matel into plastic cap and put it into 2300W.
To hide the square matel into plastic cap you do'nt have to loosen all three screws but two of them will done. The two ones around the square matel. And use a small flat screw to push the matel back into the plastic cap.
You may just loosen them and no need to really take them off.

What the most important thing is to take the empty one and put it back into 2300W all under power on status.


There is a little hole (1cm * 0.5cm) at the left middle upper side of the big hole where you take out and put into the toner cartridge. You can push a flat screw in and turn the cartridge counterwise at the same time. In this way you can change whichever color you like.
Try the empty one first maybe you don't need to buy another one you just need to reset it only.

Hope it will help.
And good luck! - healthup
I just installed the postscript option in my Minolta Pageworks 20 printer. Postscript and PCL printing work fine, but I now have the "maintenance required" message always showing on the LCD.
Any idea how to turn it off short of uninstalling the postscript option?
Thanks,
Ron
by unknown on Jul 13, 2010 at 2:23pm Add comment
Thank you for your response to my question on my problem with my 2300W and for all the other info. I do recognize that it has to be in power on status to change the toner cartridges. However the problem is that I can't even choose the cartridge to replace. The option is "grayed out" and not available.
by Dave Johnson on Jul 13, 2010 at 8:06pm Add comment
You did not really understand what i told.

There is a little hole (1cm * 0.5cm) at the left middle upper side of the big hole where you take out and put into the toner cartridge. You can push a flat screw in and turn the cartridge counterwise at the same time. In this way you can change whichever color you like.
Try the empty one first maybe you don't need to buy another one you just need to reset it only.

Through this you can change any one you like and forget about the "grayed out" !
by healthup on Jul 14, 2010 at 6:26pm Add comment
We cannot seem to clear some paper that is stuck between the large black roller towards the back of the machine. When we look at the roller is appears to have small ripples in the center. That is where the paper catches and jams. How do we access this area of the copier?
by unknown on Jul 23, 2010 at 11:33am Add comment
My old printer is getting increasingly cranky and finally has gone on strike. When it works it's been great, but it may be time to put it down,


For over a year it has repeatedly given toner error messages "______ toner not installed" (insert yellow, cyan, magenta or black more or less at random. The errors can usually be cleared by opening the top, lifting out the black cartridge and putting it back in. Sometimes it's necessary to remove and reinsert color cartridges too. I take these occasions to blow out the interior with canned "air" and once in a while wipe off any visible electrical contacts with a little rubbing alcohol, drying well afterwards.


Last week it started adding a "front door open" message and has refused to print since then. I took off the side panel, checked that the switch is being pushed shut (it is), then disconnected the leads and checked the switch with an ohmmeter (good). Have probably tried all possible permutations of power down/restart, disconnect/reconnect network cable, etc. When it comes back up, it usually gives the black toner missing message, mostly together with yellow toner missing, and it does not turn the color cartridges spool to the front so I can't remove and check the yellow.


Any ideas why this thing communicates so poorly with itself and why it's such a hypochondriac? Boat anchor or repairable printer??
by jim_4_print on Aug 2, 2010 at 11:35am Add comment
i have konica minolta magicolour 2430dl colour printer it has giving fatal error code 15h
pls. solve this error
thanks
by unknown on Aug 5, 2010 at 7:15am Add comment
What's said in the Service Manual.

15h
If there is no pressure by or separation from the transfer belt cleaner
Incorrect pressure by or separation from the transfer belt cleaner

Belt cleaner pressure contact solenoid (SL4) Master board (PWB-A)
Belt cleaner positioning sensor (PC9) Controller control board (PWB-P)


Most of time it was a sticky solnoid's problem.




- healthup
please look : http://www.minolta.cz - w506191201
I have a Magicolor 3100 printer, The black print is horizontally off set from the colour by about 1mm to the right. Is there any way to bring the black into alignment.

Many thanks for your help. Otherwise a brilliant printer. John
by waddell on Aug 6, 2010 at 11:52pm Add comment
i have a magicolor 2300dl with error code 21h. can this code be reset
by bomltd on Aug 12, 2010 at 10:42am Add comment
We have a magicolor 5440DL. Changed the yellow toner cartridge for a new one and now all the backgrounds are yellow. Had another genuine original toner cartridge supplied. same problem using apple macs to print on OSX10.6.4. direct print and computer print are an issue. but a pdf from the computer suddenly printed clean.
by unknown on Aug 18, 2010 at 5:30am Add comment
Is there any driver update for Mac users?
by ee on Aug 30, 2010 at 9:46am Add comment
For all the people in this forum who faced the same problem as I, mentioned in the subject.
I have a Magicolor 2400W. For some time it refused taking the paper. Thanks to Earl, I followed his guide at
http://www.elperfecto.com
I opened the lid, took out the drum kit (which reserves as a trash bin for unused ink) from the green handle, positioning it as mentioned in the user manual and carefully dislocated the rubber cylinder which is at the center of the lower feed rollers. To do this, you rise a little and VERY gently the right plastic and simultaneously you push the cylinder to the right. Clean it thoroughly with ear buds and alcohol. Place in the reverse order.
For those with image shifting (starting to print lower on the page), which is followed by paper jam in ejection or transfer section: Take off the drum kit and dispose all the black powdered ink that is kept inside it. You can do this by rising a plastic ear which resides on a side and shaking that side. Place back. After I cleared the drum kit and tried some prints, the image shifting stopped. No paper jams. I don't know how are all these related...
by unknown on Sep 2, 2010 at 2:13pm Add comment
Hi! is there anyone here has a service manual of konica minolta bizhub c452?

i have already search this file but it seems i always end downloading a user manual which is just a basic operations and informations regarding the printer features.

I also visited those link posted here concerning on service manual on various printer in konica minolta but it seems the C452 is not on the list.

i need list of error codes with solutions and assuming that these codes are listed in service manual.

i already contact our suppliers but it seems that the service manual is not included on the package.

Appreciate if you guys can send me a link of this pdf file.
Konica Minolta Bizhub C452 Service Manual.

Thanks and more power!!

ELITE
by unknown on Sep 7, 2010 at 7:49pm Add comment
I have a PagePro 1380MF that has the error message on it 'engine panic'. Have you ever seen this error, and what does it mean.
Thanks in advance.
by unknown on Sep 20, 2010 at 6:36am Add comment
no, I'm sorry, I'm mostly acquainted with the 2500...
by oldermanden on Sep 20, 2010 at 8:47am Add comment
A chair got under the paper sorter and misaligned the rails about 1/2" to 3/4" I don't want to just push it back into alignment.

Is there a way to open it up and re-adjust the rails so they are even. Is there a flag I have to clear in the setup also? Also, as a quick fix, can I just unplug the sorter and contiune with small print/copy jobs?

thanks
by unknown on Sep 20, 2010 at 1:22pm Add comment
I have genuine KM toner. The K toner is empty. When I put the C10x into K toner replace mode, I cannot pull the toner cartridge out. It is stuck.
I tried toner replace mode for the other colors, and I am able to remove those easily, but the K toner is stuck and will not come out.
by unknown on Sep 25, 2010 at 8:12am Add comment
Yeah, it's a really hard job to change the toners, but be sure to align the axes in the ends with the "holes" - or rather, place the axis a little closer to you before drawing, problem is that the toner tends to move when you draw ;-)
wishing you luck :-)
by oldermanden on Sep 25, 2010 at 9:34am Add comment
my C10x will not go into toner replace mode. The black toner is empty and I can rotate the toners into position for removal, but the toner cartridge is totally stuck. Something is holding the toner cartridge in, and won't release. Is there someway to release the toner cartridge?
by unknown on Sep 26, 2010 at 10:38am Add comment
I have just aquired this copier/printer. I have not been able to get it to print from anywhere. It is connected via Cat5 cable directly to a router ... small office, 5 computers, 2 on WinXP Pro and 3 on Win7 Ultimate. I have the printer set to 192.168.1.7 and can see it on the router control panel. I also have installed CWS5 on one of the Win7 machines and it also sees the printer. Since KM doesn't seem to support their older machines by updating their drives, I have installed drivers on one of the XP machines. In the printer/fax dialog box, under the Start Menu, I see the printer there. When I right click>properties, I get a dialog box with a lot in information such as printer configuration, paper config, ink levels, etc. So I assume this computer "sees" and can communicate with the printer. After it sat overnight, I see the printer in the dialog box says "ready" so I try a test page. Nothing. I see the printer control panel (touch screen on the printer)is off, so I walk over and hit the start button to "wake it up". Now the dialog box shows the printer as "Offline" and of course, it will not print to it. I have yet to get anything to print to this printer/copier. Been messing with this since Thursday now. Nothing like a new tool/toy that you can make work and cant use! LOL

Any help, direction, ideas would be VERY appreciated! Thanks!
by RRG on Sep 28, 2010 at 7:11am Add comment
I have a KM 5440 DL that squeals loudly when a print job is done (barely hear it all during printing), and the print on the right (right side as you as you look at to read the printed page) side of paper is not 100\% covered and it smears if you rub it (like it's not dry). The squealing started a while ago, but printing was fine, but then all of a sudden the smudging started.
by marliny on Oct 7, 2010 at 11:08am Add comment
I got it used, so I know little about it's history, but here's what it's doing. When I print the test page (with the picture of the red car), the page is almost entirely white, with very light red and blue coloration where the car and minolta logo are. However, twice, for no apparent reason, it printed the test page perfectly.

The toner carts are all >40\% full.

It says the drum cart needs to be replaced.

I keep getting a media jam in the fuser, with no actual jam occurring and the page coming out the top as expected but with the very faint image on it.

What throws me off is that it has worked perfectly twice.
by unknown on Oct 9, 2010 at 7:22pm Add comment
Oh, and the envelope tabs are down.
by unknown on Oct 9, 2010 at 7:34pm Add comment
I have a Konice Minolta BizHub Di1610FP
Can anybody help me with the steps for a full shipping/factory reset on the device. Apparently only an authorized Konica Minolta Tech can do this.

Any help will be really appreciated :)

Thanks

Lyndon
by unknown on Oct 16, 2010 at 7:26pm Add comment
Same question as someone else had. Someone Please help :-)

I've never done a refill before, so I just want to know:
-Do I *need* a reset chip when refilling or is it good enough to just set the parameter to "continue printing" when empty in the menu?
by robinr303 on Oct 30, 2010 at 2:50pm Add comment
I have a Konica 8031 and it has 181857 clicks on it but I am getting and error code C-0098. Can you tell me what needs to be replaced. Thanks
by fla159 on Nov 5, 2010 at 6:44am Add comment
I have a bizhubc252. I had to replace my harddrive this weekend and reload my print driver. Now I can't get it to duplex or staple. The options are not available in the print properties box and when I go to the IP address web access, it shows that Duplex and Stapling are OFF. Any ideas on how I can turn them back on? Thanks for your help!!
by unknown on Nov 9, 2010 at 7:12am Add comment
in the properties your printer you need to change settings in the hardware configuration tab or download the settings from the printer via IP

Properties your printer
Configure tab
options, that are off turn on

Regards from Poland
by w506191201 on Nov 9, 2010 at 7:34am Add comment
I have solution for drums, transfer belt and fuser for bizhub C250 series.
by w506191201 on Nov 9, 2010 at 7:38am Add comment
I have a KM 5440DL that squeals loudly when a print job is completing.
by marliny on Nov 9, 2010 at 8:28am Add comment
Several weeks ago we printed several hundred pages from our Bizhub C353 on card & cover stock (65lb & 67lb) - some just monochrome and much in full colour. Worked beautifully. It's done several hundred pages since then on plain copier paper (both monochrome and colour.)

Today I needed to print some colour items again on cover stock. The outputs' colours are washed out but the black text is solid and clear. When I print the same file to plain paper the colours are strong & vibrant - as they should be, but on cover stock it looks like 30\% of the colour toner never made it to the stock.

This is the same file and the same cover stock that printed beautifully several weeks ago. Printer settings are the same too.
I pulled each of the toner carts and rolled them about, but there was no improvement. No difference either if I use the main feed trays or the bypass tray.

Any thoughts on what might have happened and how we can fix it?
by NotarySojac on Nov 11, 2010 at 3:13pm Add comment
Well, clearly the people who know stuff aren't reading this anymore.

With a bit of luck, I fixed mine.

There is a foam roller bar that moves out to press the sheet of paper against the revolving plate that receives the image from the drum. That roller wasn't moving for some reason. I pulled it apart and made sure everything was moving freely, put it back together, and now it works.

I got lucky, knock on wood.
by unknown on Nov 11, 2010 at 6:01pm Add comment
Goodbye to this group and to my Konica/Minolta printer. Without hesitation, I can say that this printer was the worst piece of electronic equipment that I have ever had the misfortune to own. It made fairly good copies--at first--but the mechanical quality deteriorated rapidly. Eventually, it wouldn't feed reliably, either folding the paper or giving feed errors when the paper was clearly not jammed. It also started putting black smudges on the print, without apparent reason. At fewer than 15,000 total copies, and I did replace the drum once, BTW!

Another beef is with the company itself. First, they designed the page count that estimates the remaining toner incorrectly for most users. When I figured out how to reset the toner percentage, I discovered that I had been replacing half-empty carts.--for over $100 each. (Try it yourself if you don't believe me!). When I complained about this, the response of their support organization was to accuse me of wanting to refill the carts! That was completely untrue--I just wanted to get what I had already paid for.

Anyway, do yourself a favor and DO NOT buy a Konica/Minolta printer. If you have one, dump it and save yourself a lot of grief and expense. Maybe you can find another sucker to buy it!
by dyett on Nov 11, 2010 at 6:34pm Add comment
So how did you reset the toner percentage? - marliny
Hi - Hope you can help with this. I have a Minolta Konica QMS 3100 Laser - which was working fine except that 1 piece of the page was a little faint. The manual said this was due to either damp stock (a distinct possibility in November) or a change in imaging unit. Obvoiusly tried new crisp paper - but it didn`t improve so changed the imaging unit. This left me with an `Imaging Unit Missing ` error which now persists even if I put the old unit back. I have tried to re-fit the unit several times but the error stays. Have you any thoughts on what I may have done?
by unknown on Nov 12, 2010 at 7:51am Add comment
I have a Minolta CF2002 that won't print from the scanner glass. Each time I try to copy from the glass, it waits too long, then shows error code C-1220. After shutting down and turning off the print controller for 60 seconds, and repowering, the machine resets and we are still able to print from the CPU. Our repair person said the problem was either in the print controller or the cable from the scanner to the controller. I have a CF3102 and swapped the print controller and cable to the CF2002 but there was no change, we still got the C-1220 error code trying to scan and print from the glass.
I was careful to use the shut-down procedure in the print controller utility before removing the print controllers and the set-up procedures after installing. Any other suggestions?
by ChuckL on Nov 12, 2010 at 11:09am Add comment
My 1600W Magicolor, after installing a new K toner cartridge, is coming up with an error message - 'PROCESS ERROR BELT - CLEAR BY COVER'. I've tried the steps on the troubleshooting section of the KM website but to no avail - removing the toner cartidges, the imaging unit etc. Any help would be greatly appreciated.
by unknown on Nov 19, 2010 at 9:23am Add comment
I have a Magicolor 2300DL. I get a drum low message. What does drum low mean and what do I do about it? Thanks
by davmagic on Nov 23, 2010 at 9:07pm Add comment
You must change fuse 80mA in your drum unit. You must also clear the waste from the drum unit - w506191201
"There is no matching paper size. Load paper onto bypass tray."

is displayed when we send documents to print from any application (Word, Acrobat, Explorer).

- All hoppers are full of paper.
- Settings on C353 are all "auto"
- setting in workstation and server drivers are "auto"

I've never asked for help before, but this has me and our technicians stumped. And 20 people angry!

Thanks for any assistance you can provide.
by unknown on Nov 25, 2010 at 9:49am Add comment
You must set size (Letter, A4, A3 ...), the weight of paper (plain, thick 1, Thick 2, etc ...) and orientation (landscape or portrait) in softdriver on your PC. The same settings you must set in printer. Some programs (Open Office) have set their default settings for the paper. Check it out - w506191201
You send docs for bypass tray or tray 1 or 2 ?? - w506191201
Thank you for your assistance.

I've set size, weight, and orientation in soft driver - no change.

All of these operations were performed automatically until yesterday afternoon when the issue started.

I'm going to keep poking away at it...
by unknown on Nov 25, 2010 at 1:05pm Add comment
I have a digital copier Konica Minolta 7055, paper jams and error code F52-8 comes up...what does F52-8 means and how do I solve the problem?
Thanks, David
by unknown on Dec 8, 2010 at 7:55am Add comment
A message just popped up to replace the transfer belt unit in our copier. I'm hesitant to purchase as I'm not sure if I can replace the unit once it arrives. Any help would be appreciated. I'm pretty savy with machines but this is an area I'm unfamiliar with. Thanks!
by P3CM on Dec 8, 2010 at 10:26am Add comment
Reseting of transfer belt is very simply. You must change fuse in transfer belt. Fuse must be 63mA. - w506191201
I dumped this piece of crap after jamming for months/years and sprinting to it when it did the high pitch sound hoping to open it before it jammed. Fortunately it stated it needed an imaging unit which is in excess of $300 and I picked up a new Brother color laser with duplex for less than $300. I'm so happy, no more being concerned every time I hit print with this bizarre scenario, will it print, hmm I don't know, high pitch whine, sprint, open, crap, too late, it jammed and I wasted paper, now back to the PC to reprint and hope it does not jam the second time. At least my quick twitch muscle tissue has been toned and strengthened, I'm rather ripped now and super fast for an old man, lol!
by shuazay on Dec 8, 2010 at 1:45pm Add comment
Can someone please help this problem? i have a konica 7040 copier and recently i put it on it reads an error F-35-1...please help..thanks
by unknown on Dec 18, 2010 at 3:53am Add comment
Solution from net: http://www.copytechnet.com

Set SW2 (sub
power switch)
OFF and then
back ON, after set
to "0" the bit 1 in
DIP SW3 in 25
mode. (If you
switch power back
on without
releasing the
latch, the error will
recur.)

Regards - w506191201
I have a Magicolor 2430 DL and today get a message " fatal error 2AH" appreciate any help thanks
by booser on Dec 28, 2010 at 12:58pm Add comment
Hi. I have a Konika Minolta Bizhub c451. I would like to password protect this machine so that people from other offices can no longer use it. I managed to turn on a password protection but then I lost all capacity to use the machine as a copier. Then I got the settings so that I could use it as a copier, but not as a printer!!!

Is there a way to set a password to the Konika Minolta Bizhub C451 but still be able to copy AND print ONLY after entering the password?
by unknown on Dec 29, 2010 at 8:53pm Add comment
Hi. I have a Konika Minolta Bizhub c451. I would like to password protect this machine so that people from other offices can no longer use it. I managed to turn on a password protection but then I lost all capacity to use the machine as a copier. Then I got the settings so that I could use it as a copier, but not as a printer!!!

Is there a way to set a password to the Konika Minolta Bizhub C451 but still be able to copy AND print ONLY after entering the password?
by unknown on Dec 29, 2010 at 9:10pm Add comment
Hi. I have a Konika Minolta Bizhub c451. I would like to password protect this machine so that people from other offices can no longer use it. I managed to turn on a password protection but then I lost all capacity to use the machine as a copier. Then I got the settings so that I could use it as a copier, but not as a printer!!!

Is there a way to set a password to the Konika Minolta Bizhub C451 but still be able to copy AND print ONLY after entering the password?
by unknown on Dec 29, 2010 at 9:10pm Add comment
My Magicolor 5430DL, when printing in duplex mode, is showing a small amount of ghosting - that is, part of the text is repeated very faintly. If I print the same document in one-sided mode I do not get the ghosting.
by unknown on Dec 30, 2010 at 8:45am Add comment
I have a Magicolor 2300DL. It's been giving the message "DRUM CARTRIDGE END OF LIFE" for quite some time, so when I started seeing smears, I got a new drum cartridge.
I can't get the old one out! I've followed all the instructions, which seem pretty clear -- rotate the transfer belt unit release lever to 11 o'clock, press upward on the grooved area at the bottom of the drum release lever, and pull out the drum -- but the old one seems to be jammed in there. The drum release lever doesn't seem to move at all, which may be the problem.
Am I missing something obvious, or do I need to lug the printer to a repair person to do something simple like replace the drum cartridge?
by Katysmom on Jan 12, 2011 at 8:29pm Add comment
How do I replace the transfer belt on my Magicolour 7450?
I have the part, just no instructions!
by unknown on Jan 13, 2011 at 4:02am Add comment
Hi,
We currently use a Konica Minolta biz hub c650. The issue we are having at the moment is when printing .pdf files. It prints a small image to the top left or top right corner of the paper. The image is mirrored or reverted. This wasn't an issue before.
by unknown on Jan 13, 2011 at 7:40am Add comment
I have a 2400W that I have been marginally successful when using in duplex mode. When it works, it's fantastic. The problem I find is that if an error occurs when unit is printing the reverse side, I lose the whole job. This has happened numerous times and I'm growing tired of losing paper and wasting toner.

Is there something I'm missing? It seems to be OK if there is an error on the initial print in that it "remembers" and continues. If the error occurs on the "back" side print, it just goes back to ready. (Typically the error is bogus since there never is a jam when I open the unit to find the error.)

Thanks.
by bozzchem on Jan 16, 2011 at 9:02am Add comment
I have a 2400W that I have been marginally successful when using in duplex mode. When it works, it's fantastic. The problem I find is that if an error occurs when unit is printing the reverse side, I lose the whole job. This has happened numerous times and I'm growing tired of losing paper and wasting toner.

Is there something I'm missing? It seems to be OK if there is an error on the initial print side in that it "remembers" and continues. If the error occurs on the "back" side print, it just goes back to ready. (Typically the errors are bogus since there never is a jam when I open the unit to find the error.)
by bozzchem on Jan 16, 2011 at 9:07am Add comment
I have a K/M 350 that I am trying to set the network IP setttings on. I get all the IP info keyed in, press Enter, turn the copier off like the message says, then back on after at least 10 seconds, the settings are still there, but when I press Enter again, it wants me to turn the machine off again. Cancel will clear all the settings. It seems powering down the copier does not save the settings. What am I missing? Thanks in advance.
by Brooklin1 on Jan 19, 2011 at 10:52am Add comment
I have a Konica Minolta 2450. I damaged the red and black rubber rollers removing some stuck paper. Now when I print there is an indentation left on the paper due to the dmaged rollers. Please advise on their name and what best way to go about get this fixed. Thanks in advance
by Knotee on Jan 26, 2011 at 5:08pm Add comment
Can I reset Konica Minolta bizhub c250's admin password / reset the default?
by unknown on Jan 27, 2011 at 7:27am Add comment
Can I reset Konica Minolta bizhub c250's admin password / reset the default?
by unknown on Jan 27, 2011 at 7:27am Add comment
My printer got jammed printing a page, I removed it from the transfer roller, and when I shut the lid it suddenly came up with the error code 1BH.

Now it doesn't matter how many times I turn it off and back on, it just won't work. I had a quick look inside and nothing appears to look different to normal.

Can anyone offer a solution?
by Perdimia on Jan 31, 2011 at 11:31am Add comment
Now that error code has changed to 18H
by Perdimia on Jan 31, 2011 at 11:49am Add comment
1BH
• If the temperature of the fusing roller when the fusing unit begins warming up does not remain increased by 5°C for 1 second within the 40 to 50 seconds after the fusing roller begins warming up

FATAL ERROR CODE 1BH / SERVICE CALL 1B FUSER UNIT: Disconnection at thermistor
Is there a short circuit at TH1? (between CN18-1 and -2 on the thermistor) ?
Yes Clean TH1. or Replace the fusing unit.
NO Replace PU. or Replace PWB-A


18H
• If the unit does reach 80° C within 100 seconds from the time that warm-up begins
• If the temperature of the fusing roller falls below 70° C in 10 seconds during standby
• If the temperature of the fusing roller increases to 220°C in 0.1 second

FATAL ERROR CODE 18H /SERVICE CALL 18 FUSER UNIT: Faulty warm-up detected - healthup
Hello,
I have Konica bizhub c6500. After a PM done on machine and Tec. left, Machine is not able to recognize paper from any kind, I have to manually high light the tray.
Thank you
by unknown on Feb 1, 2011 at 3:04pm Add comment
My magicolor 5670 en has Memmory Full when I try to print, how do I fix this
by unknown on Feb 5, 2011 at 11:57am Add comment
Hi,

My Magicolor 1600W ran out of the starter black toner, but when I tried to change the cartridge, it did not auto rotate to the black cartridge. I tried to push the rotate button a few times, opened the front panel, and now all the lights are flashing (which according to the manual means that I should seek technical service). It's still stuck on Magenta.

Any ideas how to free up the cartridge system so it rotates? It's only 6 months old.

Thanks for reading and any advice.

Steve
by sychan29 on Feb 5, 2011 at 6:05pm Add comment
We are currently using a bizhub 350 and the color on the touch screen is fading.
by unknown on Feb 8, 2011 at 9:11am Add comment
I have a KM8050/bizhub PRO C500 that keeps failing with SC29-08 & SC29-09 errors. It runs OK for about 1000 pages then stops. I can get it going again by "priming" the appropoiate toner developer unit, usuall Magenta then Cyan, then it'll run for another couple of 100 then fail again with the same error. I prime them againg etc etc....

I have completed the Gamma auto adjustment but to no avail.

Any suggestions.

Ray
by ray.moran on Feb 9, 2011 at 10:11pm Add comment
Subject:
SC29-07, SC29-08, SC29-09, SC29-10 error codes.
Description:
SC29-07, SC29-08, SC29-09, SC29-10 error codes.
Solution:

PROBABLE CAUSES:
2. Setup adjustment performed incorrectly.
Recall the process adjustment standard data and perform the gamma auto adjustment after insuring that the drum cartridges and charge coronas are properly seated. To recall the process adjustment standard data, perform the following:
a. Power on the copier while pressing 3 and 6 on the control panel.
b. Select PROCESS ADJUSTMENT followed by RECALL STANDARD DATA.
c. Select YES and then perform the normal setup.

3. The transfer roller behind the transfer belt has dislodged from the power block assembly.
Check the corresponding transfer roller (p/n 65AA26120R) for the corresponding color code that might have dislodged from the power block assemblies (p/n 65AA-2810, p/n 65AA-2820). Also, check the continuity of the blocks.

4. Excessive yellow due to high yellow charge grid (shown on Adjustment List as Grid Y 1/1(V) setting = 1015), due to failed HV-1.
Replace HV-1 (p/n 65AA84010).

5. Bias contact on the rear of the developing unit is malformed resulting in insufficient contact with the bias spring located on inside of the machine on the rear side.
Reform the bias contact so that it contacts the spring on the inside of the machine.

6. Faulty Gamma Sensor.
Replace the Sensor Unit Assembly (Image Color Registration Unit) (p/n 65AA-2950).

7. Worn developer.
Replace developer.

8. The toner spew mylar located just below the magnet roller of the developing unit is misaligned resulting in the developer on the magnet roller not developing correctly on the sleeve resulting in PS11 (Gamma sensor) not reading the patch correctly.
Remove the developing unit, then loosen the 3 screws located on the toner spew mylar guide allowing the black plastic plate which the mylar is mounted on to move down. Retighten the 3 screws and reinstall the developing unit.
WARNING: Do not touch the screws for the doc blade because it is factory set. - w506191201
I have a 2300DL with duplexer and 50,000 faces printed. Over the last few weeks the color image saturation has declined. The print output also is lighter on the left edge of the paper than it is on the right side but more pronounced on the front side of duplex printing. Toners are new. Swapped the drum from a good 2300dl to no avail.

Where should I look next?
This is the first problem I have ever had with this printer.

thanks
by CantonKen on Feb 13, 2011 at 6:02pm Add comment
Check laser glass under drum or change OPC drum - w506191201
I own a magic color 4690mf and ran out of black toner I just purchased genuine black toner cartage. I printed maybe 20 pages and, now the printer is saying out of black toner and will not let me print. I tried to shake the cartage and turned the unit off and on and still no luck.
by unknown on Feb 14, 2011 at 12:13pm Add comment
You must make reclamation. This is typical problem of Magicolor 46xx series. I have permanent - autoreset chip for this printers. ! chip for all toners forever. Price 50EU - w506191201
We have had a few of these black toner cartridges fail
if you have proof of purchase you can call the Konica help line and they will replace the cartridge for free.

you will have to wait for up to 30 minutes for a person
but they have ALWAYS taken care of me.

1-800-456-6422 - Scytex
Cleaned laser glass. Only a little toner on it. No improvement.
I swapped the OPC drum from a 2300dl that prints well and no improvement.

Any other ideas?
thanks
by CantonKen on Feb 14, 2011 at 7:19pm Add comment
All CMYK colours are bed - print test (for example, from Corel) ?? Change transfer belt or toners if toners are recycled.
by w506191201 on Feb 15, 2011 at 2:28am Add comment
All cartridges are NEW (>90\% see original post) Minolta cartridges, and I have never used refilled or off brand toners. Will try swapping the transfer belt from the working 2300dl. Transfer belt was my next guess but was unsure.
by CantonKen on Feb 15, 2011 at 9:42am Add comment
I must see printed sheet. wizart|at|o2|dot|pl
by w506191201 on Feb 15, 2011 at 2:44pm Add comment
OK, have both OPC drum and transfer belt from a printer that has a good demo page. It has made no change. Demo page or photo print still have low image density. It is not the same quality as the printer I took the belt and drum from.

Is there something else to inspect or is this the end of the line for this printer.
by CantonKen on Feb 15, 2011 at 5:28pm Add comment
try next two steps :

1st:
clean the scanner (print) head module - located under the bottom of the 2300DL & you have to take all 2300DL apart - It's not an easy job
the glasses on the scanner maybe dirty by powder


2nd:
If you really decide to do the 1st step you'd better do all the 2nd step below.....

clean all 6 solnoid (clutch)

It's caused by the so called solnoid (clutch).
The glue between two matels (one of them is L type) becomes too sticky and causes timing control incorrectly and causes paper jammed.
They cause most of the problems of Minolta Magicolor 2300DL/W/2350...... & Epson AcuLaser 900/1900/2000/1000......., jammed and improper printout.
Just clean up all the glue and put a thin electric tape instead and all will be done.


There're six solnoid (clutch) to be taken care off.

Three of them can cause 6020 error - Secondary transfer roller
pressing/separation error.
This can cause print too low (paper's top head too much blank area).
--- SL5 Second Transfer Roller Pressure Solenoid
--- SL3 Timing Roller Pressure Solenoid
--- SL2 Transport Roller Solenoid

One of them causes paper folder (about 3cm blank area) and jamed tail.
--- SL6 Fuser Loop Flapper Solenoid

Toner Cartridge Rack rotates control.
--- SL4 Cleaner Pressure Flapper Solenoid

Another one is at the bottom of paper input tray ,can cause paper input timing wrongly and jamed.
--- SL1 MP Tray Paper Feed Solenoid


Not an easy job to do even if you have the service manual.
Good luck!
by healthup on Feb 15, 2011 at 6:28pm Add comment
I have a 2430dl Konica Minolta with 60\% colour and 110\% black toner left but the machine refuses to function. Two messages 1. cartridge not installed - applies to black and colours 2. Toner end of life referring to black. The black is a full cartridge. Cartridges are either remanufactured or filled my me. I have done the same in the past without a problem. The machine is such a good printer I don't want to throw it out an buy another. Any clues?? If I can't fix it I surely will never buy another Konica Minolta anything.
by backwards88 on Feb 15, 2011 at 8:43pm Add comment
I have a second 2300dl has the paper folding problem and prints that may start lower on the page that is associated with SL2 and SL3. I will work on repairing it first for practice before I go in for the deep dive.

To get to SL2 and SL3 do I have to take out the transfer unit.
I see one solenoid behind the circut board but don't see the other. The one I can touch does not seem sticky. Am I correct I should remove the little pad and replace it with a piece of electical tape. What happens if I don't put in any tape? Does it just make noise?

many thanks for your help.
by CantonKen on Feb 16, 2011 at 4:19pm Add comment
Use electical tape to prevent magnetism or else what your efforts will be in vain eventually.

To get to SL2 and SL3 you do'nt need to take out the transfer unit but have to take out the Secondary transfer roller, and it's the most difficult one.

But it'd better for you to take out drum (OPC), transfer unit, and all four cartridges before you repair everything.

It's my advisement to fix all six solenoids at one time or else you'll have to take apart 2300DL 2nd or 3rd, 4th time.......again.
You wo'nt like that trust me.

If you really do'nt want to fix all six of them at one time you can let behind the last one SL1. But if one day you really have to you'll have to take all machine apart again.............. No I do'nt like that I'd rather do it just one time and after that no more jams no more paper folding no more start lower on the page.......


by healthup on Feb 16, 2011 at 6:43pm Add comment
Sorry, my mistake.
You have to take out the transfer unit before getting to SL2 and SL3.

by healthup on Feb 16, 2011 at 7:19pm Add comment
Our office has a bizhub C252 copier/printer, etc.

The imaging unit and transfer unit both say they need to be replaced. I called our rep and they put in the order for the parts but we can't print or do anything with the machine until them...that's where the emergency comes in.

We have to use the machine TODAY and our rep said there is no way to bypass the messages so we can continue to use the copier.

Please...if you have any insight on this, tricks or what-not to get us by it would be greatly appreciated!!!

Christina
by unknown on Feb 18, 2011 at 10:20am Add comment
I have solution for this machine. You can print without exchange the Image Units. Price of solution is 340USD or 250EUR safe payment by PayPal. Solution working to end of life OPC and transfer belt. - w506191201
We have a Minolta 3100 color laser printer that all of a sudden started to print a gray ghost image on each page. Doesn't seem to matter if the print is BW or color... I've cleaned all the rollers. I'm not sure what the next step is. Any suggestions?
by unknown on Feb 19, 2011 at 5:15pm Add comment