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Konica Questions answered here

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Konica Questions answered here by Konica-Minolta Tech (9/7/06 10:42 AM) reply+6 + / -
Hello all. I found this site and wanted to say that I am a Konica Minolta tech and I will be happy to answer any questions to the best of my ability for Konica Minolta printers. I have access to many of the printer models and will do what I can to answer your questions.


Konica MInolta pp1300 problem by Petres (9/7/06 12:11 PM) reply + / -
Hi!
I have KM Pagepro 1300W printer, and prints dirty pages.
I tried to print with another parts (another toner cartidges and drum cartidges). The problem comes from drum cartidge, the black toner cartidge works properly. I tried to clean the cleaner parts above the drum, but didn't work. I have 2 drum cartidges with this problem. The drums are good, I tried with another drum cartidge.
What can i do? If somebody has any ideas please share with me. Thanks



Re: Konica Questions answered here by Konica-Minolta Tech (9/7/06 2:53 PM) reply + / -
Hello,

Where do you get your toners from? Also do you refill your toners?


Re: Konica Questions answered here by scotty (9/8/06 9:15 AM) reply+5 + / -
Am working on a Magicolor 2300 DL that sometimes fails to lift the paper tray up and thus says media jam. Sometimes it also fails to pick paper when only a small amount of paper in tray too, even though the tray is lifted. Any ideas? On this site someone said the Epson c 900 is the same printer and they had a modification for this tray lift problem. Any help would be appreciated!


Re: Konica Questions answered here by Konica-Minolta Tech (9/8/06 11:18 PM) reply + / -
Try cleaning the media rollers with 409 solution. The media feed rollers become dirty after a certain amount of prints. The toner is a wax based toner so excess wax gets on them after a while. Dirty media feed rollers can also cause image shifting problems. I hope this helps you.


Re: Konica Questions answered here by yawny (9/13/06 9:12 AM) reply+4 + / -
Sorry, my last message got clipped somehow.

We have seen this seemingly "fake" media jam issue in the 2300DL for a year now ("fake" because the paper never gets picked up and so never actually "jams", but whatever).

It just looks to me like a mechanical issue. I'm no printer tech, but in most other lasers (HPs, etc) the paper tray lifts, or pushes up a little on the paper stack, via springs, coils, or other mechanical means. But ours just lies sort of flat and down all the way. Pushing down on the paper tray seems to have no effect.

I gather that the design here is a little different, there is a solenoid or relay that activates paper pickup mode, or something like that -- in which case the solution would probably be to replace the board, which we aren't gonna do at this point, since new color printers are around $350-400.

Unless there's some other fix? I will try to clean the rollers, but it just seems to me that dirty rollers is not the issue. If we pile in paper to the maximum height, paper picks up OK. But once it dips down a certain amount, paper never gets picked up (because the tray isn't lifting it up) and so the rollers never engage.

So, uh...what the heck.


Re: Konica Questions answered here by dmzcompute (9/13/06 2:47 PM) reply + / -
The one trick which worked for me a couple of times is to apply a lot of pressue to the center of the pickup opening without any paper in the tray. You could even try hitting like a rubber mallet in the center of the tray and see what happens. After applying the pressure or hitting with a mallet load with paper, turn on and see what happens.


Re: Konica Questions answered here by babar (10/22/06 10:50 AM) reply + / -
I have a Konica Minolta 1300w which incorrectly states that I have a paper jam. I have removed the toner and I can't see anything stuck inside. My assumption is that there is dirt on the sensor, but I don't know where it is. Any suggestions? Thanks in advance, Babar


Re: Konica Questions answered here by dmzcompute (10/22/06 6:47 PM) reply+1 + / -
I do not know your printer, but sensors never go bad. What usually happens is the flag which runs thru the sensor opening and either blocks light or clears the opening is stuck in the wrong postion. Look for any plastic moving parts which look like they move in the direction of the paper path and then should return by spring action towards the oposite direction. Make sure it is in a like up position ready to be pressed down by the paper moving thru the printer. If in the pressed down position you will get the paper jam message.


Re: Konica Questions answered here by chuckgroenke (11/15/06 5:30 PM) reply+5 + / -
I have a Color PageWorks printer that just today on powerup came up with "Fatal Error #13, Transfer Roller" , I replaced the transfer roller and the error still occurs. I cannot get into the reset menu because of the error. Help....


Re: Konica Questions answered here by moe (11/22/06 12:22 PM) reply + / -
http://www.tigerdirect.com


Re: Konica Questions answered here by kazbowa (1/29/07 9:05 PM) reply + / -
HI, I have a customer with a Minolta Dialta 1610 with the message that the memory card is full. Two technicians later she has been told that they do not know why this is happening and that she will have to get a replacment card which will cost over $1200.00. Is there any way to reset the memory card. Any info would be greatly appreciated.


Re: Konica Questions answered here by Anonymous (2/24/07 2:46 PM) reply+3 + / -
Hi,

I have a minolta color pageworks printer. It has genuine toner cartridges and drum. It started printing with greenish yellow blots streaked along the page verically. Even the test page from the rom comes out the same. I replaced all the toner cartridges and cleaned the printed and it is still there. It has about 65000 images printed. Do not know what to do.

Help and Thanks


Re: Konica Questions answered here by yellowlinedesigns (3/16/07 10:20 PM) reply+14 + / -
I have a Magicolor 2430 DL that stopped printing today and shows a fatal error code 14H. Does anyone know how to fix this or what is wrong? Thank you.


Re: Konica Questions answered here by engineer1000 (3/23/07 6:23 AM) reply+18 + / -
I have a Konica Minolta 3300 that we put a new Imaging Unit in the printer, now the printer can not find it (“IMAGING UNIT MISSING”). We reinstalled it several time and receiving the same error massage. We tried reinstalling the old unit, still not working. I do not feel that it’s an Imaging Unit problem. Could you help?

M# MC3300-1

Tim



Re: Konica Questions answered here by nothos (edited 4/15/07 3:04 PM) reply+2 + / -
To yellowLine designs: there is a part called a slider, the problem has been resolved on the newest of these printers but on the older ones it will foul on the drive mechanism. Due to copyright I cannot post the pics up on the forum but if you send me a message with your email then I will send them to you. its very easy to fix and costs $0

I will go through the posts above and answer what I can (I am a getronics tech, we fix printers for minolta)

My posts on this forum are my personal opinion and not a reflection of the processes or procedures of either Konica-Minolta or Getronics. My advise is offered freely based on my personal knowledge.


Re: Konica Questions answered here by nothos (3/26/07 7:58 PM) reply + / -
Damn, double post :)
scotty, yawny: you need a new paper pickup assy, the early/mid versions of the printer didn't have a clutch on the drive cogs, and they break, if you order a new assy then it will fix your printer, but you have to take a lot of your printer apart to get to it so if your not comfortable then don't do it, buy a new one, unfortunately I don't have any on the shelf at the moment so I cannot give you a part number, but if you speak to konica minolta they will know straight away, so will most printer repair places.

Mt top inn: bugger, toner rack not rotating, could be the rack motor, rack clutch, or pwba pwbb, if you can hear the toner rack rotating then its just the sensor/sensor flag, clean the sensor, and make sure that the flag passes through it.

mari: by drum do you mean the green roller? if so then was it exposed to sunlight for long? yes=get a new one, also try to reseat the transfer belt assy

chas williams: don't buy it off ebay, remove the fuse from your current one, replace it wil a piece of wire, put it in your printer an turn it on, wait for it to get to idle, turn it off and remove the piece of wire, this will reset the count

ken trawick: as above

engineer1000: its the contact sensor, find it on the imaging unit, then clean the corresponding on inside the printer (its easier to find it outside of the printer if you don't know where it is) if this fails then you may need to replace PWB-B, if so, hope it under warranty

hope this helps people


Re: Konica Questions answered here by fsm (3/27/07 6:29 AM) reply + / -
How do I change the drum on my Konica Minolta 2300.
I live in a remote area and have to do most things myself.


Re: Re: Konica Questions answered here by nothos (3/27/07 4:28 PM) reply + / -
easy, open the front door of the printer, inside you will see a waste toner bottle, remove it by pulling it from near the top towards you, then you will see near the middle (slightly to the top) a lever, should be blue or a purple color, it will be pointing straight down, turn this clockwise till it wont turn anymore, then you will be able to remove the old drum, note: it has a release button on the underside of the bit that you grab onto to pull it out, have a quick look at the new one if you can't get it and you will see what I mean.

Cheers

Ashley


Re: Re: Re: Konica Questions answered here by Anonymous (3/28/07 3:46 AM) reply + / -
Thanks

Ken


Re: Konica Questions answered here by Engineer1000 (3/28/07 9:15 AM) reply + / -
Thanks it was the adjustment; the gear jumped a tooth not letting the plug come in contact with the unit.

Tim



Re: Konica Questions answered here by carls (4/1/07 6:34 AM) reply+5 + / -
I just changed the toner on my magicolor 2400 and now I get the 17h error, call support.

How can I fix this? I know there was someone else having problems with this too. Should I do the short circuit thing? I guess resetting the thing wouldn't hurt would it? at this point I am ready to throw this thing in the river!


Re: Re: Konica Questions answered here by stace_felder (4/4/07 9:30 AM) reply + / -
Thanks for the heads up on the paper pickup assy but I have a couple questions I hope you might be able to help me with.

In researching the part online, I have found a wide discrepancy in prices - from $15-75 - despite identical part #'s: 8314131-0450-02. Does this sound right to you?

Also, I can't seem to find any documentation on magicolor 2300 disassembly and/or paper pickup assembly installation. Any help, suggestions or direction would be appreciated!

Thanks,
Stace


Konica Minolta 2430dl question by joanopra (edited 4/6/07 11:18 AM) reply + / -
One of my 2430Dls has finally given me a "Drum cartridge end of life" message (two weeks ago), but it is still printing perfectly. I have a fresh drum waiting in the wings, but hate to replace the old one while it's still functioning - will this do any damage?


Re: Konica Questions answered here by TWilliams (4/5/07 4:03 AM) reply+1 + / -
QMS3100 - REPLACE TRANSFER UNIT - unit changed but error message will not go. Tried accessing Operator Panel but display comes up with WAITING FOR IDLE. Tried disconnecting from network and removing paper trays but no effect. Any suggestions?


Re: Konica Questions answered here by nothos (4/12/07 3:37 PM) reply + / -
Carls: Error 17H is a rack rotation failure, chances are that when you have replaced the toners one of them is not sitting right and it is stopping the rack from rotating, if you can select "remove toner" on the display that is on your printer, remove all of the toners, then select "install toner" and reinstall all of them, also chack for any physical damage on anything around the toner rack, or something (like a small piece of paper) jammed in the right hand side of the toner rack. If this doesn't help feel free to send me an email and I will ask some more detailed questions.

Stace: I have sent you an email, but will put it out in the open anyway. Buy the part off minolta if you can, if not buy it off seacroft, the price difference is just people making money. Also, I only have the guide in hardcopy, for some unknown and stupid reason, but I am happy to fax it to you for free, but it is 34 pages, so make sure you have plenty of paper avail.

Joanopra: it won't damage anything, just replace it when the quality gets to a level that you aren't happy with, If it changes to "End of life" and won't let you print anymore, then you will need to do the "drum reset" fix mentioned above.

Dselby: The most common cause of top to bottom streaks is dust/dirt on the photo imaging unit, just clean it with a dry lint free cloth.

twilliams: I don't do much work with your printer, but will look it up for you either this arvo, or during the weekend, depends on how busy work is today.

Cheers

Ashley


Re: Konica Questions answered here by kmprinter (4/17/07 1:46 AM) reply+4 + / -
I have a 2430DL and my toner was printing fine than it reached the "end of life black" i a piece of aluminum foil to bridge the fuse then turned it off and removed it but it still at "end of life black" what can i do to reset it? do i need to put a new fuse in of keep going or leave the foil? or is it that aluminum foil does work and it has to be a wire? any suggestions would help


Re: Re: Konica Questions answered here by realsteel (4/20/07 10:30 PM) reply + / -
You can turn go to menu...engine..and under the cartridges menu.. go to setting that allows you to change you setting to continue printing when toner empty light comes on !


Re: Re: Konica Questions answered here by chrisjon (4/25/07 2:28 AM) reply + / -
Hi!

I have a 2430DL that now refuses to pick up paper from the standard tray unless I "assist" by pushing each sheet in when the printer needs one. The problem is now such that I get a media jam on it on just about all prints and have to open/close the top door to reset it.
Can you advise me as to what to do to rectify this? If something requires cleaning could you point me to a dissasembly guide and also tell me what solution I could use (I'd rather use a household product - meths, white spirit etc if possible!) The printer is just out of its 1 month warranty unfortunately!

Many thanks!


Re: Re: Konica Questions answered here by Anonymous (5/9/07 8:29 PM) reply + / -
Try doing a DRAM clear in Service Mode. I have had to do this a few times when faxes or print jobs get bunged up in the memory. I believe that the Di1610 only has 128kb of onboard memory. To do this, enter service mode (Utility, Stop, 0,0,Stop,0,1) and search through the listings for the clear function. Hit yes and locate the DRAM clear, hit yes and then restart the machine.


Re: Re: Konica Questions answered here by Anonymous (5/9/07 8:32 PM) reply-1 + / -
Sound like your ITB cleaning blade has failed or is in the process of failing. They are pretty easy to change, but you will have to get the part from a KMBS authorized service center. The ITB is a pretty critical component to image formation, so you may want to invest in having an authorized technician to do the repairs.


Re: Re: Konica Questions answered here by Anonymous (5/9/07 8:35 PM) reply + / -
I have run into this error a couple times. The "authorized fix" from Konica Tech Support is to open the toner compartment door to expose the Image Transfer Belt Assembly and near the top you should see a metal plate with two large springs on either end. Pull the plate in the direction the springs allow it to go about a half inch then allow it to snap back into place. This has fixed two printers so far that I have been sent to repair. Good luck.


Re: Konica Minolta 2430dl question by Anonymous (5/9/07 8:38 PM) reply+1 + / -
Run it until it stops, the drum life counter is based on how many pages have gone through the printer, not how much life is left. The printed images will start looking like crap when the drum is dead.


Re: Re: Re: Konica Questions answered here by Anonymous (5/9/07 8:41 PM) reply + / -
This may seem dumb, but try putting more paper in the tray. If this still does not fix the problem, remove the feed tire (it's dark grey and looks like a half moon) and clean it with some rubber renue or windex. This will last for about a month and then it will lose its tack again. Time to get a new feed tire from your KM dealer (about 8 bucks a piece.)


Re: Re: Re: Re: Konica Questions answered here by chrisjon (5/14/07 12:10 AM) reply + / -
Thank you! I cleaned the feed tire and no more pickup problems! Took me about 30 seconds! I'll keep cleaning it until I need to replace it.


HELP!!! by Sully (5/18/07 5:56 PM) reply + / -
Hi all, I have a magicolor 2400w that when it prints leaves a faint 1/4" line all the way down the left side of the paper. It leaves me to beleive it is the scanner within the printer causeing this issue. Can anyone please tell me how to get to it and clean it, and if they do not beleive this is the issue, can you please advise me as to what may be causing this problem.


Re: HELP!!! by Anonymous (5/19/07 7:48 AM) reply + / -
It is most likey the drum in the machine that has become damaged over time with use.


Re: Re: HELP!!! by Anonymous (5/21/07 1:19 PM) reply + / -
Thanks a lot. I will try it out and let you know if that was the issue.


Re: Konica Questions answered here by albengy (edited 5/31/07 2:08 PM) reply+1 + / -
I have a 2430DL, bought new which came with low ink toners. I don't use it often, only few pages per week for schools, but recently, the prints came out very fuzzy, and I check the menu, it shows that there's 36% left for black toner (>=75 left for other color); I thought because it was low in ink so I added some refill ink into the black toner, but that still doesn't help. I check the drum and it still looks good. Please help anyone!


Re: Konica Questions answered here by Phil S (5/31/07 2:08 PM) reply + / -
albengy

You answered your own question I believe. It was printing fine before you "refilled" it. Get rid of your "refill".

"before that the print quality was fine"

"because it was low in ink so I added some refill ink into the black toner"




Re: Re: Konica Questions answered here by albengy (6/1/07 8:54 AM) reply + / -
oh no, I meant it printed fine for awhile, then the print quality all the sudden got fuzzy even thought the black ink level was still at 36%, so I thought because it was low in ink and added the refill ink.


2300 'end of lifed' but no 'replace toner' option by stevecha (7/2/07 9:28 AM) reply+2 + / -
on Magicolor 2300

getting a message about an empty cartridge but the 'replace cartridge' option is not available to select.

tried changing to new cartridge manually but message stays there.

any suggestions would be greatly appreciated
thanks
STeve
800-526-1155


Re: Konica Questions answered here by RCheesley (7/2/07 11:57 AM) reply+2 + / -
Are you sure the toners are empty? We have had this problem on numerous 23xx and 24xx printers, where the sensors get covered in toner dust and therefore can't report status so the printer thinks it's empty.

We clean the small sensor chip (bottom right, looks like a small circuit board) and any other bits which look dirty and the printer tends to respond after a restart. Hope it helps!


Re: Konica Questions answered here by jpsocal (7/10/07 10:57 AM) reply + / -
I have a Magicolor 2430. It is showing a media Jam at the transfer roller. Their does not seem to be any media anywhere near the transfer roller ,unless i'm mistaken about it's location. I suspect a jammed sensor somewhere but cannot seem to locate where that might be. The help desk says there is a sensor 3 inches below the transfer roller I cannot see anything that looks like a flag sensor at that location. Any help would be appreciated.

Jay


Re: Konica Questions answered here by Anonymous (8/21/07 2:33 PM) reply + / -
I have a magicolor 2400w and am told that a 17h error can be caused by a full waste toner container. where is the container located on rhis printer.


Re: Re: Konica Questions answered here by Anonymous (8/21/07 2:46 PM) reply + / -
Duh, did you ever think to read the thread? It's only mentioned right above your post.


Re: Re: Konica Questions answered here by Anonymous (9/4/07 4:52 PM) reply + / -
There is a sensor half way up the back of the paper path. If you remove the OPC it should be sticking out between the two feed rollers. It get stuck behind the cover.


Re: Konica Questions answered here by peek2 (9/9/07 9:31 PM) reply+2 + / -
Hello,

I'm new here, but have already been impressed by the level of expertise.

I have a Konica Minolta 2430DL. There seems to be a little too much fine "grey dust" in my printer and it's been causing the odd intermittent problem over time. I've cleaned the printer thoroughly, but the dust keeps reappearing.

I'm assuming this is "grey dust" is Waste Toner. In the 2430DL, as best I can tell, waste toner is stored in the Drum Cartridge rather than in a separate bottle, and it seems to eminate from a chute in the Drum Cartridge. I'm about to try to empty the waste toner, but thought there may be an expert who could give me some tips please? For example, either I could carefully dis-assemble the drum cartridge, or perhaps it's better to simply drill a small hole in it [where?] and slowly empty it through the hole.

I'm aware of the light-sensitive nature of the drum itself, the toxic nature of the toner, and the possibility that I may destroy the drum cartridge if I mess up.

Can someone step me through it please, or offer some advice?

((Background: The intermittent problem I referred to above was the printer reporting that the [say] Black cartridge was not installed, when indeed it was. I would clean the small gold pads with an eraser as recommended, but the problem would resurface all too soon. I likewise attempted to clean the mating switch contact in the printer, but noticed that one of the contacts was mis-aligned. To cut a long story short, I successfully removed the switch, disassembled it, cleaned out the dirt [much loose toner] that was floating around inside the switch, realigned the fragile little contacts and reassembled it. Not a job for the faint-hearted as it's hard to get to, and the switch is not exactly robust. Happily, this has fixed the "cartridge not installed" problem, but as the printer has just had reco cartridges fitted I'm looking ahead.
It seems there is a "waste toner sensor" which only lets the printer print out a few more pages when the sensor reports "waste toner full". I'd hate to think the waste toner filled up and shut down the printer, forcing me to buy a new Drum Cartridge (presently it reports 40% life remaining for the Drum Cartridge, so it'd be a shame for simply a "waste toner full" error to end it's life. The printer is about 3 years old and on its second set of cartridges after initial toner refills were used on the first set. It's printed about 6000 pages total)).

cheers



Re: Re: Re: Konica Questions answered here by Joel Nance (9/11/07 10:47 PM) reply + / -
Hi, thanks: I'm using the duplex accessory -- do I need to remove it and go into the case from the rear? I'm embarrassed to say I don't know what the OPC is....

Thanks again,
Joel


Konica Minolta 2430/2430 How to empt Waste Toner by Tex (9/16/07 10:57 PM) reply + / -
On the right hand side of the drum (the part that has the large green handle) that easily slides out. There is a small slider (black) that is held in place by a spring. This is covering the waste hole.

No need to drill holes, just empty the waste into a bag and dispose. Note the waste is toxic (not good for the lungs), so be very very careful with dust, eg wear a mask...




New Question 2300DL Waste bottle by Noam (9/20/07 10:59 AM) reply + / -
I have a 2300DL, and after about 2300 pages, it said that the waste bottle is full. As I live abroad, I cannot get a new bottle. I emptied out the bottle, but the printer still thinks its full. Any way to work around this issue?


Re: Konica Questions answered here by moe (9/20/07 2:41 PM) reply + / -
I don't know how that waste bottle works, but on other models I've worked on there was either a fuse that blew when installed that reset a counter, or there was an optical sensor that read a light beam through it and when the toner blocked the light, it would give the message.


Re: New Question 2300DL Waste bottle by seriously (edited 9/21/07 2:52 AM) reply + / -
it works off opto sensor. empty it, rinse it with warm water, and then dry it properly before inserting it back into the machine. it should be fine.



Re: Re: New Question 2300DL Waste bottle by Anonymous (9/23/07 10:30 AM) reply + / -
Well, I tried cleaning the bottle with warm water, and cleaned the inside. It still says its full. I tried to put tape on the little switch, without the bottle in, and it still says the bottle is full. Does this indicate a problem with the optica sensor? Can it be replaces. Or do I just need to get a new bottle?

Thanks.


Re: Konica Questions answered here by bbeck500 (9/27/07 2:26 AM) reply + / -
Hello all,

I have a minolta 2430 DL laser printer. I recently purchased one of those refill kits for this particular printer. The black toner was empty so I refilled the cartridge without a hitch. The printer was doing great for a few weeks when one day it started to make this grinding gear noise and the printer stopped and gave me an error 17H. I tried removing and reinstalling the cartridges manually but the problem still persists. Also, when I print the configure page, it makes those grinding noises and prints out a page that has text printed very lightly on the top of the page but nothing on the last 3/4's of the page. When I try to print a Test page the printer the grinding noise gets very loud and the page comes out about a 1/4 of the way the the printer shuts down and gives me an error 17H. The printer has only printed 1430 pages since I got it a little over a year ago. Its not heavely used. Any ideas whats wrong?

Thanks


Re: Konica Questions answered here by Anonymous (9/27/07 7:37 AM) reply + / -
Buy a new toner cartridge, install it.


Re: Konica Questions answered here by bbeck500 (9/28/07 12:20 AM) reply + / -
Hello again,

I went ahead and purchased a new Black cartridge from Minolta to replace the one I recently filled and the printer is working normally again. I don't know if the cartridge was simply going bad and was just a fluke or that because I refilled the cartridge with 3rd party toner (1st time and was a simple matter of removing a plastic plug), had something to do with its demise. I guess I'll find out when one of the color cartridges get low and try the toner refill kit again.

Thanks all for your help...=)


Re: Re: Konica Questions answered here by Magnapro (10/4/07 12:21 PM) reply + / -
bbeck500,

I have had 7 2300DL's and I have seen the problem you mention. The toner packs down when refilling and seems to destroy the seals in the toner cartridge. I had the grinding on one of my earlier 2300's and had to replace cartridge. I find that if I made sure to shake up toner in bottle before refilling and only refill about 1/2-3/4 full with toner cartridge at about 45 degree angle, Not standing on end. Then after fill, hold cartridge level and gentle shake left to right, I never had this problem again. I find you can refill cartridges about 2 or 3 times before seals are dumping toner all over inside of printers.

PS if anyone knows how to rebuild these cartridges with new seals, I would be interested.

Sincerely, Magna

PS I am a computer Tech, Not trained in Printer repair, but have done my share of work on printers.


Re: Re: Re: Konica Questions answered here by bbeck500 (10/4/07 11:28 PM) reply + / -
Thanks, Magnapro, for the suggestion! I'll try your tip the next time I refill one of the cartridges. Should be doing that soon with the color toners..

BB


KONICA MAGICOLOR MINOLTA 2430DL FATAL ERROR 12H by agrygor (edited 10/29/07 3:12 PM) reply + / -
I am told this is the laser unit. The only way to fix it is to replace this part. Its cost is $239.00 not including install. The unit is now apart to the laser unit. With instructions I could assemble it But how do you get them and is there a way to find a spare working part or re-built one. I have yet use the origional toners which are the partially full ones. It seems like such a waiste this machine is practically new. Andy


Re: 2300 DL Multi Color lines down edge by magnapro (10/23/07 7:08 PM) reply+1 + / -
Hi,
I have two 2300DL Printers. both of these printers have at times shown multicolored lines down left side of printout. It kind of looks like multicolored barcode from top to bottom of page with all the lines extending from left edge in about 1/2 - 3/4". It is also present on Black only printout, but obviously just black barcode.

One of the printers has had this problem come and go and is currently printing great. I did not change anything. not even toner.

The other printer has been printing these marks for many weeks. But has occasionally on power off and power on stopped for a short time.

Since the problem has gone away at times, then I assume it is not drum or toner related. And since it has happened to both machines then I thought this may be a common problem that someone might have experienced. PS machines are about a year apart in age and the one continuously showing this problem has much less usage so I do not think it is related to age or number of copies. The lines I describe as looking like barcode are all parallel to each other and perpendicular to the paper path. The lines are not all the same length and do not seem to have a pattern to them and they sometimes wrap around or are affected by image on paper.

Does anyone know what this problem is and how to fix it?

Thanks in Advance for any help. PS I have service manual, but do not see anything in troubleshooting section pertaining to this problem.

Sincerely, Magna



Re: Re: Konica Questions answered here by Lee_Rimar (10/24/07 8:56 AM) reply + / -
Quoting nothos (3/26/07 7:58 PM) re [imaging unit missing]
> ... its the contact sensor, find it on the imaging unit,
> then clean the corresponding on inside the printer (it's
> easier to find it outside of the printer if you don't know
> where it is) if this fails then you may need to replace PWB-B...

Okay, I'm stumped -- I can't find the part nothos speaks of.

I feel a bit stupid, but could someone give a really detailed description of how to find and best way to clean this sensor?


Re: Konica Minolta 2430dl question by blacklocks (10/29/07 2:41 PM) reply+1 + / -
i have the same printer as you. and what i did was too shake out
the toner in the drum cartridge and then by chance found a small latch which i pulled back and let out the rest of the waste toner
then placed it back in my printer. i did a software check (drum cartridge 98% life) he he he

the latch is on the right hand side on top when cart is in printer


Re: Konica Minolta 2430/2430 How to empt Waste Ton by Anonymous (11/27/07 8:43 PM) reply + / -
I have emptied the waste toner as described by Tex (there was heaps in there … thanks Tex !!!), but the fine grey dust I mentioned in my earlier post (on 9/9/07) just keeps on coming. I keep wiping it away, but a couple of times every day the printer stops working and reports that the [say] Black cartridge is not installed. I wipe it away, clean the gold contacts on the cartridges, and it works again until the next time it stops. I can’t work out where this grey dust is coming from (it seems to be waste toner, and is more concentrated toward the right-hand side of the printer internals). Can someone offer a few areas for me to investigate please?


konica minolta magicolor 5430 DL problem by sudheesh (11/29/07 8:51 PM) reply+1 + / -
hi

i am having one konica minolta magicolor 5430 DL printer.in this,i am unable to get red color printout.

black ink level-10%
cyan ink level-8%
magenta ink level-52%
yellow ink level-22%

if i take out magenta catridge and shake well and insert again,red color will come excessively but for a short duration.after that again red color will not come.pls tell me a solution.




Re: HELP!!! by Anonymous (12/1/07 2:03 PM) reply+1 + / -
The smudge down one edge could be caused by the lens glass being dirty with waste toner. Lift out the transfer belt unit - look down in the space and on the forward edge you will see a horizontal strip of glass in a plastic houseing. Clean this with soft cloth or tissue.

If that fails, look at the rubber roller on the toners - one or more may have surface damage if found, throw it away and fit new cartridge.

First answer is the most common.
Teddyboy49


Re: Re: Konica Questions answered here by Anonymous (12/1/07 2:52 PM) reply + / -
The 2400w toner cartridges have a small counting chip that looks like a small printed circuit board on the top right hand side. This has to be replaced when refilling.
The chip counts the number of pages and stops working when 1500 or 4500 pages have been through the machine. This does not mean the cartridge is empty so care must be taken that you do not overfill. The source of your refill toner should have supplied a new chip - it would probably be in a small bubble plastic bag. It is held by one very small screw.

Teddyboy49


Re: Konica CF8050 - Error Code SC29-07 by Anonymous (12/2/07 12:42 AM) reply + / -
Hi, Sorry - I am only a user with some knowledge of 2300w and 2400w magicolor printers. I can offer no help to your posting.
Teddyboy49


Re: media jam transfer roller error 2430 dl by NurseNancyLPN (12/3/07 3:11 PM) reply + / -
I have read through all these posts again and again until I am nearly brain dead. Lots of folks seem to have the problem with the media jam transfer roller error but I cannot find anywhere that anyone answered if there is a fix. I now have TWO of these beasts and about $800 of consumables sitting in a junk heap because they are unuseable. The Konica service rep in Anchorage, Alaska is rude and unhelpful, at best! Please, can anyone point me to a solution. I have taken so many things off and put them back on, banged, clanged, snapped, crackled and popped everything I can see on both of them and still the error won't go away. Help Me, please!!!


Konica Minolta 2430 - Media Jam Transfer Roller by Tex99 (edited 12/6/07 10:39 PM) reply + / -
Hi
I am an owner of a Konica Minolta 2430 DL printer and have had my share of the issues listed above...

In particular, I have experienced the Media Jam Transfer Roller issue - a couple of things...

1. The Konica Minolta 2430 printer comes with a 2-year warranty. I rang Konica Minolta and they sent a technician to fix for free (the phone number is 1800 456 999), so check when you purchased your machine - I thought it only came with 12 months).

2. I spoke/watched to the technician who fixed the printer... if you open the printer up and removed the green drum, at the back in the middle are two small plastic flags that drop through holes where the paper runs. These flags can get pushed behind and so it reports a media jam, even without the paper. The top one is very high (easy to miss), but the lower one was my problem, with it sticking behind the hole. You can use a paper clip to pull out, but probably not a permanent solution. For me, the technician had to remove the back of the printer, circuit board, etc, etc, to realign the flag in the middle of the hole, so as to stop it getting jammed.

3. Konica Minolta has just changed service companies and have moved from Getronics to Laserfast. Laserfast seem good at what they do and they have a fair charging scheme, it is A$80+gst per visit plus any parts required... so to fix the jam it should be just this one fee, no per hour or call out charges. www.laserfast.com.au

Cheers


Konica Minolta 2430 Drum Fuse Reset by Tex99 (edited 12/6/07 10:38 PM) reply + / -
Hi
With regards resetting the drum fuse on the Konica Minolta 2430 (and I guess similar Konica Minolta printers), all you need to do is replace the fuse that is located on the bottom of the drum.

This is will then stop the "Drum End of Life Message".

The fuse required is 80mA, which might be hard to get, however I have just tried a 100mA fuse from Jaycar (22 cents each) and it worked fine.

Turn off the printer power, remove drum, replace fuse, replace drum, turn on the power... end of life message has now disappeared.

If you have been using the drum for a while and the waste is getting full, empty out the grey waste toner before replacing (see instructions earlier on how to do this).

Cheers


Re: Konica Questions answered here by Teddyboy (12/6/07 11:18 PM) reply + / -
Hi Tex99,
Thanks for that - only a week ago I found the phone number of one of the Service Engineers who fixed a faulty printer under guarantee a year or so ago. Rang him and he said the 2300w drum has a fuse and it 'cannot' be replaced, buy a new drum.

Knowing there was a fuse I had a closer look and found it beneath two flat strips of metal that were held in place with sprung loaded claws. It looked almost impossible to get them out without damage so I just shorted across the plates with a single core wire stiff enough to secure it. Plugged in and bingo, it worked.

I now think that pressing some aluminium foil in the gap between the metal plates would have also done the job. Wire or foil should be removed after resetting 'just in case'.

Refilling the toner cartridges is simle on this model.
Teddyboy (In U.K.)


Reset your KM 2400W drum. by Jabirdinski (12/8/07 3:21 PM) reply + / -
( I did this becasue I get the error, Replace OPC drum )If you want to reset your OPC drum, first turn off your power. Open up the door and remove the drum assembly. Find the small fuse in the lower right corner. Take it out and replace it with a Radio Shack Fuse # 270-1046 it is a Fast acting fuse 0.316 amps GMA style 20mm. Put fuse into slot, ( careful not to break it ) Replace drum, close door, turn power on. Then bring up the printer status page,(not the windows printer status, but the status page that shows up from KM) do a power on test before printing. Then print a page config, you should see a drum life of 45000 and 100% cheers and happy holidays... Jabird.


Re: konica minolta magicolor 5430 DL problem by Anonymous (12/10/07 1:11 PM) reply + / -
Beg borrow or otherwise use a set of electronic scales and weight the cartridge - full it should be around 650 grammes and around 500 when empty.

I suspect yours is empty.
Teddyboy


Re: Konica Questions answered here by cholseydave (12/29/07 6:07 AM) reply + / -
Hi there,
I have a konica magicolor 2400w and a pale vertical line appears on all colour prints. It does not seem to affect any B&W prints.
Please help its driving me nuts
Dave


Re: Konica pale line on colour prints by Teddyboy49 (12/29/07 6:18 AM) reply + / -
Hi, this could be caused by a speck of dirt on the glass cover of the laser light or slight damage or dirt on the transfer drum (clean it with a SOFT cloth)

Have you tried printing solid black strips across the width of the page or a complete black page? The faulty should still show up if either of the above are the cause.



Magicolor 2550 Thick Paper Stock Feed Issue by ApexNC (1/11/08 8:02 AM) reply + / -
We are having trouble getting laser photo paper at the upper end of the thickness specification to feed into a 2550. The printer tries to pick the sheet, but it never gets transferred into the rollers. A jam is declared though the stock remains loose in the tray.

Normal stock and even presentation type stock feed fine and consistently.

We've tried many things, different amount of paper in the tray, changing the software settings for thick paper but we can't seem to get the paper to feed.

Any suggestions are appreciated!

Rob


Re: Konica Questions answered here by RCheesley (1/11/08 8:45 AM) reply + / -
Hi Rob,

We had huge problems with any kind of card in our magicolor 24xx and 25xx printers - exactly the same as you're describing. I honestly think it's yet another irritating quirk of the magicolours!

If you're only doing a few, then you can apply a gentle pressure towards the printer on the card which tends to pick it up OK, we ended up swapping the printer out as our staff often have to print a few hundred at a time! Note the above generally only works for a few sheets then it jams again.


Re: Re: Konica Questions answered here by ApexNC (1/14/08 1:56 PM) reply + / -
Thanks! confirms what I am seeing.

Rob


Re: Re: 2300 DL Multi Color lines down edge by Magnapro (1/17/08 6:41 PM) reply + / -
Hi, I see this problem is starting to crop up in other peoples 2300DL so I thought I would repost this and see if any techs know how to fix this problem. I have two 2300DL sitting awaiting a fix.

I have two 2300DL Printers. both of these printers have at times shown multicolored lines down left side of printout. It kind of looks like multicolored barcode from top to bottom of page with all the lines extending from left edge in about 1/2 - 3/4". It is also present on Black only printout, but obviously just black barcode.

One of the printers has had this problem come and go and is currently printing great. I did not change anything. not even toner.

The other printer has been printing these marks for many weeks. But has occasionally on power off and power on stopped for a short time.

Since the problem has gone away at times, then I assume it is not drum or toner related. And since it has happened to both machines then I thought this may be a common problem that someone might have experienced. PS machines are about a year apart in age and the one continuously showing this problem has much less usage so I do not think it is related to age or number of copies. The lines I describe as looking like barcode are all parallel to each other and perpendicular to the paper path. The lines are not all the same length and do not seem to have a pattern to them and they sometimes wrap around or are affected by image on paper.

Does anyone know what this problem is and how to fix it?

Thanks in Advance for any help. PS I have service manual, but do not see anything in troubleshooting section pertaining to this problem.

Sincerely, Magna


Re: Re: Re: 2300 DL Multi Color lines down edge by peekaypeekay (1/18/08 4:13 PM) reply + / -
Hi, I have almost the same problem, but my line is solid and is down the right-hand side of the page. The problem comes and goes of its own accord. The line is predominately black and about 1.5mm thick, but with a color showing at the edge the black line.
cheers
Peter



Re: Konica Questions answered here by TravisK (1/22/08 2:08 PM) reply + / -
That read kind of weird...

I need to free the jam so can rotate and change toner cartridges. How do I go about that?

Thanks again!


Konica by Victor1356 (1/22/08 4:21 PM) reply-1 + / -
We have a 6 month old 2530DL that has a fatal error 14H. We contacted Konica Minolta and they informed us that we needed to take it to a Konica Minolta service provider and furnished us a list of such providers. We contacted the nearest such, some 142 miles away, but they would not affirm that they could do warranty repair. They, in turn, referred us to a local company. The local company said they would not do a Konica Minolta warranty repair and referred us to a local Konica Minolta Dealer. The Konica Minolta Dealer ( Automated Copy Systems in Abilene Texas )told us that they would not do warranty repair. I am of the opinion that either one learns to fix your own printer or must pay to have any repairs done. Repairs in our case appear to be a minimum of $78 labor plus parts.

Earlier posts some 9 months ago said that this error is an "easy fix" and didn't cost anything but pictures were needed. If anyone has the pictures we would like to get our printer going again.




Re: Konica Questions answered here by TravisK (1/22/08 4:33 PM) reply + / -
Victor~

Thanks for reply. That is same fatal warning I'm getting.

I have called a repair guy to find out if he can fix. I'll post what I find out.

This one has printed 1,000's of pages with no probs till this operator error!


Re: Konica Questions answered here by TravisK (1/22/08 5:16 PM) reply + / -
Found this at company web site. Has pics etc. Doesn't solve my problem but may help with yours!

http://printer.konicaminolta.net/support/casebase/index.html


Re: Re: Konica Questions answered here by Anonymous (1/23/08 8:42 PM) reply + / -
TravisK:

If you open the printer up, you will see a hole to the right of the toner cartridges (it should be close to rectangular. If you use a key/screwdriver to press down the plastic button in that hole (it doesn't require a lot of force), then you should be able to rotate the toner cartridges manually.


Re: Re: Re: Re: 2300 DL Multi Color lines down edg by Magnapro (2/10/08 10:58 AM) reply + / -
I finally called and talked to tech support and they informed me that lines down the side were drum and lines down the center were transfer belt.

So I traded these parts between two printers and found that after printing several sheets that the problems did in fact switch printers.

After a few more trials and cleaning and switching parts I have come to the conclusion that both my printers streaks and lines were a result of the drums. Or more likely the wiper that cleans the drum.

I removed the drums which in one printer only has about 1500 copies on it and noticed in direct alignment with the lines on the paper I saw toner packed in a clump holding the wiper away from the drum.
This was only visible after removing drum from assembly. I cleaned the packed toner off the felts and wiper and reinstalled same drum and I have perfect prints on one printer and the other was much improved doing the same thing. the 2nd printer was not perfect, but that printer has over 30,000 copies on drum.

By the way the drums claim some 45,000 copies, but I do not believe this is true, I think it is actually drum revolutions and drum turns 4 times for each color print. plus additional revolutions for warm up, etc.

I think the main culprit in this scenario is refilling the toner cartridges too many times. The cartridges start leaking toner after a couple of refills and the wiper were not designed to handle the excessive amounts of toner.

this is all conjecture on my part as I am a computer tech, not printer tech. This is based on my experiences with my own units and not based on any training from manufacturer.

I plan to try some more cleaning and testing to see if I can eliminate the faint lines on 2nd printer but have not had the time. I will post further results in the future.


Re: Re: Re: Re: Re: 2300 DL Multi Color lines down by peekaypeekay (2/10/08 6:22 PM) reply + / -
Hi Magnapro, many thanks for your detailed post. You've provideed good info to assist fault-finding lines down the page. I've been experiencing them for a while, so here's hoping your info nails it for me. cheers


Re: Konica Magicolor 2400 W by Allison Scott (2/11/08 10:28 AM) reply + / -
I can't seem to find out where I can go to find out how much ink is left in my cartridges. I don't know if I eliminated something or other. I cannot even find my printer under my program files. I am a senior citizen, but not altogether daft! Any help would be so appreciated!!
Alice


Re: Re: Konica Questions answered here by Anonymous (2/15/08 2:49 PM) reply + / -
Jammed cartridge in 2300 - it needs to be pushed further in - if it has revolved part way and then jammed you have a problem.

You could try using a strong screwdriver or something similar to use as a lever to force the cartridge fully home.

In case you do not know, you can rotate the cartridges manually by inserting a thin rod into the hole just above and left of the cartridge slot. Depress the spring loaded plunger down this hole and hold as you rotate.

Teddyboy



Re: Re: Konica Magicolor 2400 W by Anonymous (2/15/08 3:13 PM) reply + / -
2400w toner remaining - I suggest you may have deleted the status files that bring up the status screen when you switch on the printer. Reinstal the printer using the CD that came with it. This should then allow you to see this screen and check the % remaining.

A better way is to weigh the cartridges with electronic scales - full are around 650 grammes empty at 500 grammes.

Teddyboy



Re: Konica Questions answered here by Teddyboy (2/15/08 3:19 PM) reply + / -
PLEASE PLEASAE PLEASE PLEASE PLEASE
Before posting your problem on here READ your MANUaL - it is on the CD that came with the printer or it can be downloaded from the Konica web site. Also, the Knoica web site has various answers to FAQ's - DO SOME RESEARCH FIRST - that way you learn and maybe you will be able to help others who are too lazy to do that.
Teddyboy






Re: Konica 2430DL not powering on by Dan the tech (2/15/08 4:35 PM) reply + / -
I just installed a re-filled K toner, and got the infamous Black toner not installed message. Instead of opening the top, I opened and closed my duplexer, and the printer turned off! Now it will not power on. HELP!


Re: Konica Questions answered here by cinders220 (2/20/08 5:40 PM) reply + / -
Can someone advise me of the shelf life of a magicolor 2200 series cartridge? And, how do you determine when the cartridge was produced?

I acquired a set of 4 colors in this series still sealed in their boxes and would like to sell them. But, I want to make sure they are still usable. I hesitate to open them if I can determine their status with serial numbers, etc.

Thanks in advance


Re: Konica Questions answered here by Anonymous (2/29/08 11:12 AM) reply + / -
Hey

I have a Konica Magicolor 2300W and the alignment is off when it prints. I am printing off of Adobe InDesign CS3 and when it prints it is not exactly in the center, it is more towards the top of the page. I need it to print exactly center because I am printing on both sides and then cutting the paper to the edges of the document I am printing, but when I cut it it is fine on one side and on the other the words get cut off. Is there any way to realign the printer or fix this? Thanks.


Re: Konica Questions answered here by dhudson15 (2/29/08 12:00 PM) reply + / -
There is an adjustmnet in printer properties that will let you shift the image any direction you need. Its in the paper tab and is call image shifting.


Re: Re: Konica 2430DL not powering on by Anonymous (2/29/08 12:53 PM) reply + / -
Just got my duplexer working, thanks to the guys at Konica support. After working with me on the phone, and unplugging each of the motors on my non-warranty duplexer, we determined that it was the controller board. The tech mailed me a new board !OverNight! and this fixed my duplexer! Kudos to Konica Tech support!


No Subject by Anonymous (2/29/08 2:10 PM) reply + / -
Hello, can somebody help me with the message in a Konica minolta 2300dl "fatal error 12h" is there anything i can do besides sending it to the repair man?, Can anyone help us figure out how to repair this ourselves?.
Thank you!!!



Re: No Subject by AJCCM (2/29/08 2:34 PM) reply + / -
Try going here and following the steps if you haven't already, it helped me with my error code. http://printer.konicaminolta.com/support/casebase/index.html


Re: 2300w (2 Questions) by teddyboy (3/5/08 8:39 AM) reply + / -
Hi All,
I am stuck on these 2 problems (2 different printers, same model)

(1) The paper pressure roller mounted in the back door broke. Managed to get a new door from a dropped and U/S machine and carefully replaced this. It now reports no paper in the tray yet was working fine until the breakage of that roller (paper jammed and hand jerked against roller as papert was pulled clear). All cables connected to correct sockets (foolproof as they only fit the corresponding one).

(2) on the other model, the paper does not fully eject from the top (heated) roller and is blank (there might be a second fault causing pages to be blank but cannot diagnose until paper feed is sorted. (about 3 fifths of page ejects and then stops with about 1 fifth trapped in the roller).
Any Ideas?
Ted


Re: Konica Questions answered here by buffysissy1 (3/8/08 8:29 AM) reply + / -
hi,

are you still answering questions? I have a magicolor 2300w konica minolta printer. The blue won't print and when I try to print a color picture I get a squealing sound. Any suggestions? I took out the blue toner and put it back in but no luck. Thanks.

Lori


Re: Konica Questions answered here by Teddyboy (3/8/08 9:37 AM) reply + / -
There can be many reasons why blue does not print that I cannot answer at this stage.
Go to the Konica minolta site and read the FAQ'a for your printer - it explains about one particularnoise and what causes it, and the cure.

Before coming back to me about other faULTS READ YOUR INSTRUCTION MANUAL FIRST. Read all the FAQ'a on Konica's site and read all the previous postings on here for your model - in many cases, you will find the answer.

Finally, does the printer print at all? is it ok in Mono? if so, print out a config page to see j=how many pages have been printed. What does the status screen tell you - if you don't have a status screen or don't know what one is - reinstall the printer from the original CD's - that should give you the status screen and enable you to konw ehat the machine is telling you is wrong.

Teddyboy



Re: Re: Konica Questions answered here by Anonymous (3/16/08 4:00 PM) reply + / -
Ok,
If you say you have done all that then you will have read the message on the FAQ'a about the noise and how to cure it (assuming it is the same noise they knwo about - caused by the scraper bar not springing back into place).

You will also have reinstalled the driver so what does the Status page tell you? does it say the Cyan cartridge is faulty or empty?

Have you tried printing a simple bar of each colour across the page (say 15mm by the width of the page)

Even some large text with 4 lines, each of a different colour - what is the result?

Are your cartridges original Koninca and if so, have they been refilled? I refill mine and really have no problem with them as long as they do not leak.

Ted


2400w Printer Cover Open error by rsalick (3/19/08 9:08 AM) reply+2 + / -
Hey all. I have 2400w that I am ready to chuck out the window. After removing a paper jam, the status window now keeps reporting that the printer cover is open even though I have double-checked that it is down all the way. Powering the printer on/off doesn't seem to work and neither does manually holding down the "switches" on the sides. Any suggestions would be greatly appreciated!!



Re: Konica Questions answered here by Anonymous (3/24/08 11:23 AM) reply + / -
Thank you, i have this problem with my printer konica minolta 1300dl "fatal error 12H" can you help solve this problem? i really appreciate your help!


17H by Jimwyso (3/24/08 5:34 PM) reply + / -
I have a magic color 2430dl, and the drum started going bad, I replaced the drum(toner has been in there for a few months) but the first time i started it i receive a fatal error 17H. Buy looking at the machine the toners do spin.


Re: Konica Questions answered here by Anonymous (3/25/08 7:30 AM) reply + / -
I have a Minolta Konica 5430DL with a "0500H Fatal Error". Do you know what this error means? Please Help!


Re: Konica Questions answered here by Teddyboy (3/26/08 9:52 AM) reply + / -
No, sorry I don't.
Please read the previous posts, your manual and FAQ's of Konica webiste.



Re: Re: Konica Questions answered here by paul42 (3/27/08 6:16 AM) reply + / -
I'm having the same problem - could you plese send me the same instructions?


Re: Konica Questions answered here by JonasJones (3/28/08 1:28 PM) reply + / -
I have a Konica Minolta 2300W Magicolor printer. I ran a test page and the left side of the b/w print block is lighter than the right side of the paper.
Looking at the cartridge the end closest to the door looks caked with toner.
Is there a procedure to clean the toner bar?


Re: Konica Questions answered here by anonymous (3/31/08 9:34 AM) reply + / -
I have a customer with a 2300 Magicolor that has a ghost image repeating twice down the page. Minolta tech support said ghosting is always a drum issue and sold him a new drum unit. The problem persists. Is there something else to check, like voltages, lenses or fuser possibly?

Thanks


Re: Konica Questions answered here by Mbutkus (4/2/08 9:31 AM) reply + / -
Konica 2430DL - Transfer Belt has bumps in it. It's about 2 years old and while printing, it developed these bumps on the transfer belt. So prints have missing printed areas. How do you replace the belt, what happened that caused it ?
It doesn't seem to be in the instruction manual.



Re: Konica Question from Mbutkus by Anonymous (4/2/08 9:40 AM) reply + / -
I have no idea what caused the bumps, but it sounds like heat. Did you print something different, did it jam, or did it just happen?

There is no simple cheap way to replace other than buying a second hand unit/printer and taking a chance.

You could try Ebay.

To replace it, you remove the old one and throw it away amd put in the new one.

I am assuming the 2430DL is the same as the 2400W


Teddyboy



Re: Re: Konica Question from Mbutkus by Anonymous (4/2/08 10:00 AM) reply + / -
We were printing a bunch of color prints. Just happened. Do they still make that model ? It's in a school system and 24 computers going to that printer via the network.


Re: Konica Questions answered here by Anonymous (4/2/08 11:11 AM) reply + / -
Hi, not sure if still made, doubt it. Spares should be available - you can ask - try their support web site.

Ted


Re: Konica Questions answered here by MButkus (4/2/08 12:53 PM) reply + / -
The transfer belt is available from Konica Minolta (cheaper then another big printe parts store) at $135. Easy to remove. The person at KM said they seem to think tabs fall off if the top is not put down right, getting into the belt area and causing the bumps. We just replaced the image cartridge a few weeks ago. So best bet to replace this.


Re: Konica Questions answered here by aaronwalkerx (4/8/08 1:14 PM) reply + / -
My 2400 will not "rotate toner".


Re: Konica Questions answered here by Anonymous (4/8/08 1:54 PM) reply + / -
Lift up and look on the underside of the lid, on the right hand side, you will see the plastis has an extended finger that locates into a matching hole when lid is lowered.

With the lid open, press a small screwdrive into the hole and depress the spring - hold this down and try rotating the toner drum by hand, towards you and downwards.

If it moves then there is a fault in the rotating mechanism, electrical or mechanical. This could be anything and I cannot answer that. (If there are signs of loose toner generally around inside the printer, it might be worth cleaning (see previous posts on how to do this) as it might be making poor contacts on the switches.

What does your Status monitor say?

If you have not git the status monitor on screen READ YOUR INSTRUCTIONS ON YOUR CD
REINSTALL THE PRINTER (Uninstall it first)
ans DON'T ask for help until you have carried out the simple basic things. We are not mind readers, we do not have ESP so YOU must diagnose and identify what the prionter is telling you before we can help.

If the drum does not rotate then I suspect one of the toner cartridges may be jammed and the orinter may have to be stripped to fix it. (I did fix one by using a long thin screwdriver and levering the jammed toner cartridge back into the housing - but I was luck and did not damage anything)



Re: Konica Questions answered here by aaronwalkerx (4/8/08 5:41 PM) reply + / -
Stutus shows that Blank INK is empty. I could change it but it does still work and i have to rotate the drum Manually to get to it.

My 2 symptoms are that it is 1) stopping with paper half way out the top and 2) the "rotate toner" does not work. However, when it does print, it prints black fine.

thanks!


Foul grinding noise by jeffreyandrew (4/14/08 7:48 PM) reply+1 + / -
I've had my 2400w for about 2 years, been very happy with it.

A few days ago, in the middle of a print job, it started making this foul grinding noise. The printing halted when this noise started. I shut if off, restarted the printer and tried again - same thing. Along with the noise the error light started flashing quickly. I couldn't see what the error was exactly, as I was running it in Linux, so I do not have the status monitor.

Now it will not even finish booting - it will go straight to the flashing error with no grinding, but neither does not finish its normal boot routine. I installed it on a windows machine to see if the status monitor would shed any light, but the status monitor gives me the 'printer off/printer not connected error'.

I've done a decent amount of electronic tinkering, but never printers. Any advice or starting points would be dearly appreciated. Thanks.


High Pitch then Jam by after68 (4/19/08 7:10 AM) reply + / -
There seems to be a gremlin in my printer. I have a konica magicolor 3300. It prints awesome quality and has been a work horse. For the last six months, at least twice a day, I go to print and it starts to make a high pitch whining noise well before the paper is picked up. It picks up the paper, lays down about six inches of toner down the page, then it jams. I should mention that when I say it lays down the toner, I mean it's transferring my print job to my page, and it's perfect for about six inches then jams. I pull the jam out and everything is fine for a few hours. You can tell when it is about to jam because of the high pitch whine, and I can not figure this out for the life of me. I have had this thing in pieces and cleaned and vacuumed every nook and cranny. Haven' t done anything with the cartridges in awhile, except change the black toner, and I have been through three brand new toner cartridges with the same result. So I'm positive it's not the toner. Any help would be appreciated.


Re: Foul grinding noise by moe (4/19/08 12:56 PM) reply + / -
Considering that not too long ago, I saw these at Fry's for $149 refurbished, it makes it disposable. Anything you are going to do to it will cost more than that, not including your time. Take out the consumables and toss it. You should be able to find a 2400W real cheap. If not at Fry's, then somewhere else. 2 years is about 1 year longer than its life expectancy, so your ahead in any case.


Re: Re: Foul grinding noise by after68 (4/19/08 9:02 PM) reply + / -
I'm not sure what printer you were looking at, but the cheapest I can find this printer is $999 it is a konica minolta 3300EN It is not a cheapy. Thank for the effort though. It's amazing how fast this board gets posts from. Kudos!


Re: Re: Re: Foul grinding noise by moe (4/20/08 10:07 AM) reply + / -
2400Ws used to sell at Fry's all the time at that price. Cheapest I can find them now is new at $269. The $149 ones were factory refurbs. Tested and working with new cartridges.


Re: Konica Questions answered here by xxxtazxxx (4/21/08 11:42 AM) reply + / -
I installed a new transfer belt assembly on a customers printer and when i powered it up it started going through its warmup. When it starts engaging the paper path it stops and through the error code 14H. I'm not familiar with this little machine. Any suggestions.


Re: Konica Questions answered here by Anonymous (4/26/08 3:13 PM) reply + / -
I have a brand new konicaminolta 2430 that is not fusing the toner to the paper and hence I cannot use it. Bought it new over a year ago at a sale and cannot return it. Any help appreciated.
Thank you.


Re: Re: Konica Questions answered here by After68 (4/27/08 9:10 AM) reply + / -
Sounds like the fuser! Run a two page print job, then feel for heat near the fuser. If everything is still cold your fuser is not heating up.


Re: Konica Questions answered here by BOOT (4/28/08 12:36 PM) reply+1 + / -
Hi, I refilled my toner cartriges in minolta 5430dl
Ended up getting big blotches of color on printouts. Black too.
What does that? How do you clean these machines.
Not about to pay $200/toner cartridge. I will still refill anything I buy.
Thanks.
Boots


Re: Konica Questions answered here by elastigirl (5/4/08 9:18 AM) reply + / -
I have a magicolor 2350 and when I turn it on it goes to "starting system" and then never gets passed that ! menu select won't work.. ready light flashes green no red error lights. any ideas?


Re: Konica Questions answered here by spmcd (5/4/08 12:03 PM) reply + / -
Receiving error message "Imaging Unit Missing" on a Minolta 3100 after powering off to replace fuser and transfer unit when low life message was received on them. Unable to clear this error. Any help is appreciated.
Thks


Re: Konica Questions answered here by elastigirl (5/4/08 12:27 PM) reply + / -
I don't have "refresh" on the printer?



Re: Re: Konica Questions answered here by spmcd (5/6/08 5:57 AM) reply + / -
Sorry, What do u mean by refresh? Forcing a reset of the counters?


Re: Konica Questions answered here by kenwedig (5/6/08 7:59 AM) reply + / -
I have a Konica Minolta 2300 laser printer.
The error lo\ight is flashing and I do not any problems.
Ther is no paper jam and I have open cloed printer multiple times.
I have shut off power also but it just goes to a flashing error.
What other things can I do to determine the problem?


Konica Question - X Toner not installed by bhjd (5/9/08 9:05 PM) reply + / -
Hi, Friends.

I just replaced my black toner cartridge on a konica minolta magicolor 2530DL. Now I am getting (the infamous) “X toner not installed” error message for all of my toner cartridges.

I read somewhere that I should clean the three prong device that makes contact with the cartridges. However, upon inspecting it, one of the prongs is bent or broken. Is this three prong device the problem? If so, how can I order a new one?

Thank you for your time!

Bub



Re: Konica Questions answered here by Anonymous (5/26/08 9:12 PM) reply+1 + / -
I have two Minolta/QMS Magicolor 2300DL printers that were manufactured February and March of 2003. One has printed 7,000 pages and the other has printed 17,000 pages.

They both have a problem where they successfully print a job and then quit with a flashing yellow error light saying to Put Media Tray 1 Plain Paper Letter.

The problem happens about 80% of the time and the solution has been to remove the stack of paper from Tray 1 and re-insert it again. The problem has gone on forever because it has been easy to deal with.

Once in a while it clunks and sounds bad printing the first page and spits out a wrinkled page or a page with folds in it.

I'd like to fix both of these but it's not clear to me that there's a solution for this exact problem.

- Mark K.


Re: Konica Questions answered here by evopress (5/28/08 7:10 AM) reply + / -
We have a KM Magicolor 3300 that has printed less than 7,000 pages. Print statistics show 74% remaining life on Transfer unit, 78% on Imaging Unit; 93% on fuser and feed roller--all original--so it does not get hard use; just regular weekly use of a handful of color pages. A week ago, a relatively new magenta toner cartridge "blew up" in the printer printing out lots of magenta all over the pages we were printing. There was also magenta everywhere inside the printer. We tried vacuuming the printer but each time we tried to print again, the same thing happened. We replaced the toner with another new cartridge (KM, not generic and never refill).

After printing about 50 blank sheets to clean out the magenta, it started printing pages fine EXCEPT now we cannot get anything to print the color red. We have printed (primarily from Creative Suite 3) about 25 pages. Magenta toner shows at 98% in statistics after those prints. ALL reds come out totally orange, not red.

I did a test page where I made six circles on a page, each with a different primary color: c, m, y, r, g, b. Every circle looks fine except red which is definitely orange.

Ideas? Help, please. We really need red for the job we are working on now.


Re: High Pitch then Jam by evopress (5/28/08 7:16 AM) reply + / -
Our 3300 has done this from the day we took it out of the box. We are huge fans of this printer and this is the only complaint we have ever had about it until now. If we don't use it for a couple of days, it squeals and jams the first page every time we start printing from it again, and usually the first couple of pages. We just got used to having to remove the first page jam every time. I wish I could tell you what it is, but I can tell you it is not the toner. Hope someone has an answer to solving this.


Re: Magicolour 2530DL - Non Genuine Toner Prob by sjf1234 (5/31/08 9:04 AM) reply + / -
I have a Konica Magicolour 2530DL colour laser printer and I have put in a refilled black toner cartridge which works great, but the machine wont go into power saving mode. The lcd panel on the printer keeps saying: "No Genuine Toner Black" is there any way of clearing that message and getting the printer to do power saving mode again??
(I have upgraded to the latest printer firmware TNA).

Thanks very much.
sjf1234


Re: Konica Questions answered here by Anonymous (6/1/08 3:39 AM) reply + / -
ihave got a magicolour 2200
the online light is on,data light is on and the message light is on. I get no responce if i press the menu or online buttons.
the display is showing: disk & flash sys
loader V1.0.0
if i turn off the power the mavhine goes through the normal start up but the message is stilled displayed.
the printer will not print


Re: Konica Questions answered here by spiwiz (6/1/08 4:19 AM) reply + / -
Any ideas please - have a Magicolor 3300 which I accidently switched off and then back on again straight away - now it won't get past the message Disk & Flash Sys Loader v1/0.1...


Re: Re: Konica Questions answered here by Anonymous (6/1/08 4:26 AM) reply + / -
snap but with a Magicolour 2200.
i know with abrother machine there is a rest hole that a paper clip will go through and reset the printer.
I am hoping there is 1 on the konica


Re: Konica Questions answered here by rubyslpr (6/3/08 4:03 PM) reply + / -
I have a Konica Minota Magicolor 2400w. I had a water slip decal page get stuck in the printer and now I have a couple of areas where there is no image on the page. I assume it is where part of the decal stuck to the fuser? I was a printer tech years ago but it has been too long. Can you help me with this? Do you have a copy of the service manual? I would certainly appreciate your help.


Re: Konica Questions answered here by online99 (6/13/08 3:37 PM) reply+2 + / -
We just got the 17H fatal error. We took all the cartridges out, looked to see if anything looked out of place, and then replaced them. The printer printed one page, and then made the cronky sound and gave us the 17H again. Is there something else I can try?

Many thanks.


Magicolor 3300 Slowest printer ever by Rictor (6/13/08 5:42 PM) reply + / -
We have a Magicolor 3300 in our office. Everything seems to be configured correctly, however the printer only prints like 3 pages, then pauses to warm up again. I'm prining 6 and 7 MB word docs and PowerPoint presentations and it takes forever. Also, I constantly get the "This document failed to print" bubble popping up on my desktop even thought the document is printing (VERY slowly) Any suggestions?


Re: Konica Questions answered here by parrug (6/13/08 11:13 PM) reply + / -
I have got a magicolour 2200 the online light is on,data light is on and the message light is on.
I get no responce if i press the menu or online buttons.
the display is showing: disk & flash sys
loader V1.0.0
if i turn off the power the machine goes through the normal start up but the message is stilled displayed.
the printer will not print



Re: Konica Questions answered here by kappa (6/16/08 7:20 PM) reply + / -
I have a 5430 which prints about 2 pages then stops and the message reads media jam transfer roller. I unjam the paper and the same thing happens again.
Any suggestions


Re: Re: High Pitch then Jam by kappa (6/16/08 9:30 PM) reply + / -
We had that problem and while it was still under warranty had the service guy come out who said it needed a firmware upgrade which he did and then it worked fine.


Re: High Pitch then Jam by kappa (6/16/08 9:37 PM) reply + / -
We had service man to our 3300 and he said it needed a firmware upgrade which he did and then it printed fine.


Re: Konica Questions answered here by matchmaker (6/19/08 11:46 AM) reply + / -
Our 2300W has started producing a black mark half way down the left hand side of prints. The unusual thing is that this only happens on the first copy of a print run, ie, if you print 100 copies, only copy 1 has the mark, the other 99 are OK, if you print 10 separate items one after the other, each has the mark.

Drum and cartridges have been changed and the printer has been cleaned.

Occasionally instead of the black mark we get a multicoloured vertical streak down the left hand side of the first copy.


Re: Re: Re: 2300 DL Multi Color lines down edge by dyett (6/24/08 4:41 PM) reply + / -
How in the hell did you get a service manual? I just went 15 hard rounds with KM support, and the manager absolutely refused to provide a 2300DL service manual under any circumstances.


Re: Re: Re: Re: 2300 DL Multi Color lines down edge by matchmaker (6/25/08 2:33 AM) reply + / -
You can download one in .pdf format from the KM website!


Re: Konica Questions answered here by dun_trip (6/27/08 9:52 AM) reply + / -
what does it mean when my printer says "fatal error" "error 12H"?


Re: Konica Questions answered here by Nick London (6/30/08 1:37 AM) reply + / -
Hi,

We have a customer that has the Media Jam Transport error message showing from power up on a PagePro 9100. This leads me to think that a sensor is being blocked or is faulty.

I have checked the printer through and cannot see any paper anywhere. Is there anywhere else i can check??

Thanks


Re: Konica Questions answered here by chrisjm (7/1/08 3:47 AM) reply+1 + / -
I have had a Magicolor 2300W for about 3years. When I went to print the paper went theough but there was hardly any print on it, (a few black marks near the front of the sheet), but I heard a dragging/jam noise coming from the printer. I had no error messages each time I tried(3-4 times). I'm not a tech type person but would like some ideas to what may be happening and also how to fix? Many thanks


Re: Konica Questions answered here by gdodson (7/3/08 5:46 AM) reply + / -
I have a konica minolta 2430 and on the panel it says Drum Cartridge End of Life. i have put in a brand new one yet i still get the same error message. do i need to reset something on the printer of clean a sensor somewhere?


2550 black cartridge refill without chip possible? by leleon (7/4/08 12:38 AM) reply + / -
Hi,

never done a refill before, so I just want to know:
do I *need* a reset chip when refilling or is it good enough to just set the parameter to "continue printing" when empty in the menu?



Re: Re: Konica Questions answered here by Anonymous (7/7/08 5:25 PM) reply + / -
Did You ever find the solution to your problem? I have a smudge down one side of the page, from top to bottom, no matter what color I try to use. Looking at the page would be the right side. My 2300w just started the same problem today, I am searching frantically for an answer.
Please help if you can, I depend on my printer for everyday usage for many types of printing.
Thanks wolfgirl2


Re: Re: Re: Konica Questions answered here by Anonymous (7/7/08 5:32 PM) reply + / -
The smudge is commonly caused by teeth skipping. The cartridge rotor assembly is the part that holds all the toner and rotates for whatever color is needed. It rides on two cogs, one on each side of the printer. The rotor assembly has been known to "jump teeth" causing the rotor assembly to become off balanced, thus causing streaks or smudges down one side. To realign the rotory assembly you will need to find a manual somewhere to tell you how to do it. I can't tell you off the top of my head how to do, I just fly by the seat of my pants... Good Luck


Re: Konica Questions answered here by bcmorrison (7/7/08 7:33 PM) reply + / -
I was experiencing bent / folded pages when my printer would print after being idle for more than 30 min. Subsequent prints would be normal. Eventually, every page was folded about a half an inch, three inches from the top. If this is happening to you, you know what I'm talking about.

I tried printing to card stock which jammed the printer and gave me a 17h fatal error. I reset the printer and now it prints fine. Maybe something was stuck and the card stock cleared it out? Anyway, it worked.

If you are experiencing similar issues, I hope you find this comment helpful.




Re: Konica Questions answered here by Anonymous (7/8/08 9:49 AM) reply + / -
No, My problem is a almost black haze down the right side of my page. Printer is showing no problems, I have cleaned the lense and all rubber rollers look fine. What does the drum do and could that be the problem?


Re: Re: Re: Re: Konica Questions answered here by Anonymous (7/8/08 10:11 AM) reply + / -
Thanks for your reply I will try this and see if this does work. I appreciate your help
wolfgirl2


Re: Konica Questions answered here by HEINEKEN1953 (7/9/08 12:46 PM) reply + / -
Hello: Hope you can help me with my KM 2400w. Keeps saying there is a transfer roller media jam. After ordering on-line the serv man to this printer, I haved pulled out the transfer roller assembly, cleaned every possible crevice inside the printer and only scared to remove the fuser box to see if there is a hidden sensor.
At the present I repair security systems and have worked also repairing photofinishing machines so you could say that I am mechanically inclined and willing to fix this printer myself, with a little guidence
Any help would be great as this has been my best printer for the past 2 1/2 yrs. Go figure, does this right after warranty expires. Thanks




Re: Konica Questions answered here by MWWard (7/9/08 4:08 PM) reply + / -
This all started when I noticed streaks on my paper. When the toner cartridges rotate a small amount of black toner was falling onto the paper in the tray.

I removed the cartridges and vacuumed a large amount of toner from the bottom. I wasn't getting all of it and loosened two screws just above the paper tray. One of them fell into the slot for width adjustment. When I removed the paper feeder to get the screws two springs came out.

Well, I cleaned all of the toner up the best I could. Figured out how to put the springs back in. Still not sure if I have the tray installed properly (I have it under the two cams)and replaced all of the toner cartridges. When I go to start, the cartridges rotate and it begins to sound like it is going to feed paper and then stops with an error code 12H. Don't know what to do next!


Re: Konica Questions answered here by robertpegassus (7/13/08 12:52 AM) reply + / -
HI MY NAME IS ROBERT,AND I HAVE AN ISSUE WITH A MAGICOLOR 2430 DL ,I WAS HELPING MY FRIEND TO SET UP HIS PRINTER HE BOUGHT IN AN AUCTION,WE CHANGE NEW TONERS THE PRINTER DID THE WHOLE CALIBRATING PROCESS AN THEN WE PLUGGED IN THE COMPUTER(USB),WE INSTALL THE DRIVER FROM KONIKA MINOLTA WEB PAGE AND VOALA!! IT WORKS BUT THEN WE DECIDE TO TRIED VIA ETHERNET TO CONECTED TO THE NETWORKWE WE DIDNT SUCESSED SO WE PLUGGED BACK TO THE USB PORT BUT NOW WE CANT PRINT ANYTHING ,WE CAN SEE THE PRINTER FROM THE WINDOW OF ADD FAXES OR PRINTER ON THE COMPUTER WE EVEN UNISTALL THE DRIVER AND INSTALLED AGAIN ,WE TRIED IN ANOTHER COMPUTER BUT IS THE SAME THING CANT PRINT ,BUT BY ITSELF WHEN YOU DO THE PAGE TEST IT WORKS BUT WHEN YOU PRINT ANY DOCUMENT FROM THE COMPUTER DOESNT RESPOND AT ALL. IM NOT SURE IF WE UNPPLUGED WHEN IT WAS ON? CAN BE THAT ? CAN WHE RESET THE PRINTER TO THE ORIGINAL DEFAULT FEATURES? THANKS IN ADVANCE.HAVE A GOOD DAY!!


KONICA MINOLTA magicolor 2400W problem by smintx (7/17/08 8:47 PM) reply+3 + / -
Hi all,
I have a KONICA MINOLTA magicolor 2400W printer. My printer recently started printing with the start of the pages' margin a lot lower. Hence, documents often end up cut off at the bottom, unfinished. Is this a technical error or are there any adjustments I should make on the printer settings?


2300W jam in tray one by JonasJones (7/21/08 11:12 AM) reply + / -
Keep getting error of jam in tray one. open cover, check and no jam is present.
any fix?
thanks,
jonas


Re: Konica Questions answered here by angela007 (7/27/08 11:10 AM) reply + / -
The drum transfers the image onto the page, so if it goes you need a new one. The drum having to be replaced doesnt mean you need cartridges as they have different lives.

there is a lot of information here on refilling the magciolor 2400w, 2430, 2450, 2490mf range on this site:

http://www.zinetic.co.uk


Re: Re: Re: Konica Questions answered here by magnapro (7/27/08 6:46 PM) reply + / -
I have found that black down side of paper was drum on my 2300. I replaced drum and black went away. I had two of these printers and traded parts back and forth until defective item was discovered. Hence drum.


Re: Konica Questions answered here by darajo (7/29/08 12:26 PM) reply + / -
I've read through the entire Konica questions and have not found this issue. If I missed it, please forgive me. Konica-Minolta 1400 is displaying the "non-Konica toner" and refuses to continue. I know with an HP, I can go through the menu, select non-HP consumable and just continue on. How do I get the Konica to recognize my cartridge?


Re: Konica Questions answered here by darajo (edited 7/29/08 12:30 PM) reply + / -
Sorry for the double post.


Re: Konica Questions answered here by darajo (7/29/08 12:32 PM) reply + / -
I've read through the entire Konica questions and have not found this issue. If I missed it, please forgive me. Konica-Minolta 1400 is displaying the "non-Konica toner" and refuses to continue. I know with an HP, I can go through the menu, select non-HP consumable and just continue on. How do I get the Konica to recognize my cartridge?


Re: Konica Questions answered here by godhelpme (7/29/08 7:29 PM) reply + / -
Hi all,

I have tried to find an answer to my problem in this thread and can not see one, so please forgive me if i have over looked it.

I have a problem that is baffleing me. I have two konica minolta printers the 2430 and the 2530. In one of them i have a set of standard toners and in the other i have the hi capacity ones(both genuine)

Currently the hi cap ones are in the 2430 and work just fine and are almost full as they are fairly new, however if i take them out and put them in the 2530, the printer says enf of life !

So i tried putting them back into the 2430 and they worked again.

The weird thing is that teh standard toners work in both of the printers!! but the hicap only in the 2430.

Oh yes and the other strange thing is, if the standard toners are in the 2430 and i print a config page, it shows then as being hi cap ie, 4500 pages !!

I have done the obvious things like clean the 3 prong thing and the metal contacts on the toners. Doe snot make any differance.

Is there any reason why the stnadard toners and not the HI Cap toners would work ina 253o printer.

Thaks very much



Re: Konica Questions answered here by moe (7/29/08 11:13 PM) reply + / -
Mfgs. do this all the time. If they sell a copier/printer for cheaper than a like model, they cripple it to only be able to use a low yield toner. This is so they can recoup the money on toner that they lose selling the machine cheaper. HP does the same thing on some of their laser printer models. Not familiar with Konica/Minolta, but I suspect that is the correct answer.


Re: Konica Questions answered here by angela1969 (7/30/08 7:29 AM) reply + / -
The standard or high yield cartridges should work in either of the Magicolor printers. they Magicolor 2400/2500 series printers all use the same cartridge - high or low yield. the only diffrence is the amount of toner in each.

Its a weird one - maybe you need to get the memory to clear. Are your low yield ones empty? the chips on the cartridges control whether the printer sees an empty or full catridge.

see: http://www.zinetic.co.uk


Re: Re: Konica Questions answered here by Anonymous (7/30/08 1:02 PM) reply + / -
Thanks for replying.

I agree, they should woork in either, it is very weird. No the low yield ones are about half full.

I'm not sure what you mean by clear the memory, do you mean the normal printer memory or is there a memory related to the toners?

Thanks again


Re: Re: Konica Questions answered here by godhelpme (7/30/08 1:06 PM) reply + / -
oops forgot to sign in for last post !

Thanks for replying.

I agree, they should woork in either, it is very weird. No the low yield ones are about half full.

I'm not sure what you mean by clear the memory, do you mean the normal printer memory or is there a memory related to the toners?

Thanks again


Re: Re: Konica Questions answered here by godhelpme (7/30/08 1:13 PM) reply + / -
I know some mfgs do that, but in this case it is not that. Thanks anyway


Re: Konica Questions answered here by doug123 (7/31/08 12:40 PM) reply + / -
I have a magiccolor 2400w.
The alignment of colors to each
other is off. Any suggestions
or help will be appreciated.
Doug


Re: Konica Questions answered here by pho24 (8/2/08 11:30 AM) reply + / -
Hello,

I have an R2 which has a problem printing greeting cards at 4x8 on 8" paper.

It will print 2-3 prints and then say that there is an error of S7 Acumulator.

Please advise.

Av


Re: Re: Konica Questions answered here by pldtech (8/16/08 11:08 AM) reply + / -
I had a similar problem on a clinet 2430DL printing fuzzy or very light. Inside the printer
on the fuser assembly you will see two yellow labels with triangles on them..Next to them are
green levers with an envelope icon on them . These levers reduce fuser pressure, and if they
are in the up position (i.e. set for envelope stock) and you try to print on standard paper, all the
output will be fuzzy or very light. Make certain both green levers are down and you can see
the envelop icons. pldtech


Re: Konica Questions answered here by GrannySchaefer (8/20/08 12:18 PM) reply + / -
Thank you so much! Because of this forum, I've been able to solve several problems with my printer(2430 dl). I would NEVER be able to even diagnose a problem, much less actually fix it. You've not only saved me money - you helped me to get my printer up and going quickly! Thank you!!


Re: Konica Questions answered here by reeses08 (8/22/08 7:52 PM) reply + / -
I have a magic color 2400. I had a opc drum error and was told to reset the drum counter. I bought the fuse and replaced it and that is suppose to reset it, however, I still have the error. Can anyone help me with this?
Thanks



Re: Konica Questions answered here by angela1969 (8/23/08 10:40 AM) reply + / -
did you empty the old toner 1st?


Re: Re: Konica Questions answered here by Anonymous (8/23/08 2:31 PM) reply + / -
Not really sure what you mean. Please explain what I may try.
Thanks for your reply.



Re: Konica Questions answered here by txaggie (8/25/08 10:30 PM) reply + / -
ok, this one is weird. 2530DL, been working perfectly for months. Moved it to another room (on a roller table). Not dropped. No jossled. Nothing. Plug it in, the toners cycle, it runs the rollers (ie. normal start up). Then stops. No Ready Light, No Error Light, Nothing on the LCD display. Help?


Re: Re: Konica Questions answered here by Anonymous (8/30/08 12:50 AM) reply + / -
TRY CLEANING THE CONTACTS ON EACH TONER. THEY MAY NOT BE MAKING PROPER CONTACT AND SENDING THE RIGHT SIGNALS AT STARTUP


Re: Konica Questions answered here by Fungai (9/1/08 6:54 AM) reply + / -
I am new to minolta Konica printers. One of my Konica Minolta C350 is saying Waste Toner bottle needs to be repalced. Does this mean that one of the cartridges are empty or what. If the cartridges are empty, would they now be called Waste Toner bottle?


Re: Konica Questions answered here by wizard903 (9/3/08 1:55 PM) reply + / -
I can't remove the black toner cartridge from my Magicolor 2550. The tab broke off of the toner, and I wasn't able to remove it with a set of pliers (at least in the way I was using them). What do you suggest? Thanks, Dan


Re: Konica Questions answered here by jr. (9/6/08 10:03 AM) reply + / -
I have a 2300 and I am getting a small crease in the bottom middle of all of my printing. it is very fine and is hard to flatten out. I also get them in my envelopes, but now it started doing it on all of my regular paper as well. any ideas?


Re: Re: Magicolor 3300 - Imaging Unit Missing by lfmcisaac (edited 9/8/08 1:19 PM) reply+3 + / -
I have the same issue regarding the "Imaging Unit Missing" error msg. I am unable to find or recognize the contact sensor. And, I couldn't identify an issue with the gears not being meshed that engineer1000 posted was the fix for him. Is there an exploded diagram that would show the sensor? I couldn't find one on the Konica Minolta site. Any help would be appreciated.


Sept 8-08
Issue was the gears on plastic sprockets not meshing properly. To access the gear assembly the side cover on the left hand side when facing the control panel) of the printer must be removed. This involved removing a few screws and releasing a couple of plastc tabs.


Re: Konica Questions answered here by TrustIsNotMyMiddleNa (9/8/08 3:01 PM) reply + / -
I have a 2450 that's dead. The authorized repair center wants $800 to replace the main controller board, $700 for the part and $100 for labor. It's a $450 printer and that includes 4 toner cartridges. Is $700 the actual price for a main controller board?

Thanks.


Re: Konica Questions answered here by reddwarf0815 (9/9/08 6:57 AM) reply + / -
Hi, I just bought some toner and some reset chips for the 2400.
After refilling the toner and replacing the chips the printer still shows "empty toner".
Could this be caused by the fact that i refilled the 1500 pages starter toners and the new chips are for 4500 pages?
Is there anything to do than to switch the printer on and off after changing the chip?
Thanks in advance,

Mario


Re: Konica Questions answered here by Anonymous (9/9/08 8:01 PM) reply + / -
Just got the dreaded "Cyan toner not installed" message. Actually got BOTH Cyan and Magenta not installed, when they were. Turns out that there was some gunk on the 3 gold contacts on the cartridge which were easily cleaned with an eraser.


Re: Konica Questions answered here by Anonymous (9/10/08 9:06 PM) reply + / -
I have a 2300W that has recently started printing very lightly down the left side of the page. The other side of the page is fine and looks perfect. Any ideas?


Re: Konica Questions answered here by Carlos R (9/15/08 4:31 PM) reply + / -
Hi,

We have a Kon. Min. Bizhub Di1610 and one of the users broke the tray door (the tray were paper rests) and I would like to know where can I purchase a replacement. Thanks


Re: Konica Questions answered here by Anonymous (9/16/08 3:53 PM) reply + / -
How do I cold start or cold restart my Minolta Magicolor 2400 Printer?


Re: Konica Questions answered here by PJmain (9/17/08 7:08 AM) reply + / -
2300DL I have an error code 15H. KM says the cleaning blade or solenoid on the roller needs replacement or repair. Any help? Also, where do I find a service tech for this?


Re: Konica Questions answered here by PJmain (9/17/08 7:43 AM) reply + / -
2300DL error code 15H problem - also, printer works fine in black and white mode.


What is Malfunction Code C-D304 on KM BizHub C252 by churchdrums (9/20/08 3:03 PM) reply + / -
We accidentally cycled the AC power on & off quickly because of
a bad AC socket, and after we fixed that power problem, our Kon-Minolta C252 unit is now locked-up with the display showing "Malfunction, call a KM Rep" with error codes "Tel Fax C-D304" .
I am an electronics engineer, technician, with over 40 years experience, so I would really be very happy to know if there is a secret reset method to clearing this code and putting our machine back on line. OR did the power supply get hurt? I may be able to fix that too, but if it's a big deal, we'll call a repair person on Monday. But that won't help us now. Thanks for whatever you can tell me.


Re: Konica Question - X Toner not installed by ButchRappe (9/28/08 5:54 PM) reply+1 + / -
I have a 2530DL that was working fine - until I tried to install new toner cartridges. I get "Black Toner not installed" and "can not rotate the cartridges".

What was the problem with yours? Where's this three-prong thingie? Is that the problem?

Any assist will be greatly appreciated.




Re: Konica Questions answered here by mistermiles (10/2/08 10:20 AM) reply + / -
I have a Konica Minolta 3300 and I am getting Media Jam registration errors EVERY time I try to print.
This is so frustrating-I never have this problem with my HP laser printer. I have done everything suggested on the KM website and still no results. This is a costly problem. Can anyone make a suggestion--please.


Re: Konica Questions answered here by MR-Jas (10/4/08 8:27 PM) reply+2 + / -
I have konica minolta bizhub c252 colour printer.
I have problme with network.
When i setup for DHCP Auto Ip address after that network option is gone from screen.
How can i get back the option no. 5 networking settings for setup a manual ip addrs for my printer.


Re: Konica Questions answered here by jslss2000 (10/5/08 9:51 AM) reply + / -
Minolta 2300DL - I have an old PC133 512MB SDRAM. Can I use it in the 2300DL? It say maximum 256MB.
Thanks for any input


Re: Re: Konica Questions answered here by Anonymous (10/5/08 9:55 AM) reply + / -
When you open the access, you will see the opaque flat bottle with 2 holes at the top (blue plastic collars), this is the waste toner bottle.


Konica 2400W by ageary (10/8/08 6:59 AM) reply + / -
The machine is sending end of life messages. I have weighed each cartridge. Black 1.6o lbs., Cyan 1.25 lbs., Yellow 1.31 lbs., Magenta 1.40 lbs. It is my understanding that an empty cartridge weighs 1.12 lbs.
I have cleaned cartridge plates and the printer. Same results.
Printout in just black and white shows good quality orginal images and then there is a faded repeat in the background. Any idea as to the problem.
Thanks,


Re: Konica 2400W by Anonymous (10/8/08 8:35 AM) reply + / -
You will need to reset the sensors on the cartridges so that it thinks that you have a new cartridge. Search on the net and you can find instructions on how to do it.

Your b/w sounds like it might be running low. Try taking the cartridge out and do the shake and roll to move the toner around.


Re: Konica Questions answered here by Anonymous (10/8/08 12:28 PM) reply + / -
Using a bizhub c352 here. The color accuracy seems off (was fine with c450). Blue text would come out purple and colors seem to have a reddish tone with them.


Re: Konica Questions answered here by churchdrums (10/11/08 5:44 PM) reply + / -
It appears that the Konica Repair Tech that started this thread with his nice offer to help, no longer reads it nor replies with answers to posted questions. Take a look. No relies for two years. Some others, like "Nothos," have replied with help, but lately this thread isn't as likely to get you answers as quickly as it did in 2006.


Konica Minolta 2530DL Fault Code 12H by NateOceanside (10/14/08 11:35 PM) reply + / -
I picked up a used 2530DL for $5 at Goodwill, mainly for the toner cartridges. Pretty dirty inside, LOTS of toner caked up in there. From other experience I've seen printers like that which had been transported, with cartridges installed, on a bumpy road a great distance. With all that stray toner around, you can basically ruin a printer. (If you're gonna shake up a laser printer, take the toner cartridges out and put them in a sealed plastic bag. Some cartridges are light sensitive, so put them in a light tight bag.)

Anyway, just for grins I decided to clean this unit up. Remove the toner cartridges! Outdoors, using an air compressor, I gave the thing a good blowing out. On power up the unit gave Fault Code 12H. From reading around that is a Laser Fault.

My suspicion was that the laser is likely good (they are pretty reliable). I could hear the polygon spin up, and it sounded good. (In this unit the polygon scanner is a square about 1-inch each face.) My guess was, that with all the toner in the unit, that some had made it's way into the scanner. And it was likely affecting the "beam detect" mechanism.

What is beam detect you may ask? When the laser strikes the spinning polygon the beam will scan across the OPC drum (Organic Photo Conductor). However, the precise position will vary from face to face on each scan (depending on the face of the polygon). To compensate for this the beam is synchronized using a photo sensor. In this case, just before the beam scans across the OPC drum, it first strikes a small pick-off mirror inside the laser scanner. (The pick off is toward the left side of the printer.) It then reflects off and strikes a photo diode on a small circuit board mounted on the right side of the laser scanner. If this stuff is dirty with toner you don't get a "beam detect". The electronics flag that as a laser fault.

OK. Disassembly is a bit much.
First, UNPLUG THE THING!
There are hazardous voltages inside.
There is also a high powered laser.
Be safe!

Take out the Toner Cartridges. Looking down into the printer you will see the laser scanner window facing straing up. The glass window is about 4 inches long and 1/4-inch wide. Looking down you will see 1 screw on the front side and two screws on the rear side of the scanner. There is a shell to the left that covers a mechanical interlock to the laser scanner. This is a shutter that closes off the laser beam if the top door is open (so you don't get blinded).

On the right side of the laser scanner is a similar cover that holds the 3-terminal contacts that sense the toner cartridges as they rotate around. Both these shells snap into place. To remove them you press in some small tabs that face the front of the printer, and then tip the shells up. Notice how the mechanical interlock connects up the the shutter inside the laser scanner.

Don't disconnect the cables to the scanner. That's a nightmare. Instead just unscrew the unit and let it dangle out the front of the printer. There is a top shell cover. Tricky to describe, but you can figure out how to remove it. Then there is a metal cover. Remove one screw, and remove that cover.

Looking into the unit you will see the square polygon scanner motor in the center. At the left is the pick off mirror. The lenses and mirror are in the center. The laser is on the right. And the photo diode beam detector is on a small circuit board mounted on the outside of the scanner near the laser assembly.

If your unit looks like mine, you will see a fair amount of toner dust inside. Give it a good blowing with compressed air or Aero Duster. Remove the photo diode board, blast it with air too. Make sure the diode is clean. Perhaps use Q-tip and rubbing alcohol. I just used my shirt. I recommend just using air to blow off the lenses, mirror, and polygon faces. You'll likely scratch them if you use a Q-tip, etc. Also be sure the pick off mirror is clean.

Then reassemble the whole mess. If you're lucky the 12H error code will have disappeared. If not, then perhaps your really DID have an actual hardware fault. Since the laser scanner costs over $200, it's really not worth repairing the printer.

Oh well. At least you had fun taking things apart. You did have fun, didn't you? Hopefully you learned a few things.


Re: Re: Konica 2400W by Anonymous (10/15/08 2:05 AM) reply + / -
I've discovered that I had the fuser separator levers adjusted for envelope printing. I returned them to the plain paper setting and all is well. Thanks


Re: Konica Questions answered here by copycenter (10/15/08 7:59 AM) reply + / -
I have several KM 5550's that have the same irritating bug- when using the bypass tray even when media is alreay present in the tray, it is giving me a media error and asking the user to press the up button to continue. Is there anyway around this? I have some very unhappy end users -- I took away their old Lexmark that was working just find for this KM printer. Any help or direction would be greatly appreciated!


Blank line in the middle of the page by LayandWilliams (10/20/08 10:22 AM) reply + / -
I just replaced my Cyan Toner, and now I am receiving a blank line in the middle of the page. I have the magicolor 2530 DL. It doesn't matter if the document is in color or black and white, the blank line shows up.

Can you tell me how to correct this problem?


Re: Konica Questions answered here by angela007 (10/20/08 1:56 PM) reply + / -
sounds like you may have a fault with your drum unit...


Re: Re: Konica Questions answered here by Usha Rautenbach (10/23/08 3:38 PM) reply + / -
Carls: Error 17H is a rack rotation failure:
Thank you for noting a possible cause - that the toner cartridge(s) may not be sitting correctly, and thus one may need to pay slose attention when installing a replacement toner cartridge. Mine are visibly not in alignment with each other... (not all flat on the same plane - the only-just-visible black cartridge is slightly deeper in than the cyan cartridge, which is deeper in than the magenta, which may be the sticking one, as its visible tip looks pretty close to the front edge.

I have a Konica-Minolta Magicolor 2350, and have been unable to print due to the yellow toner cartridge being empty. When I attempt to replace it, the message displayed is "CANNOT ROTATE CARTRIDGE". The menu display cannot get past this dilemma. Unless the cartridges are rotated "into the removal position", one is simply UNABLE to remove any cartridge except the one that is in "removal position", and thus not needing to be rotated.

However, I have seen in the manual, in the section about how to disassemble absolutely everything, that the toner cartridges can be rotated manually. Here it says "Press in the toner carousel latch" but has no further information for where to find this latch; and there is no diagram with a label saying "caousel latch". The manual says, having pressed in the latch, you can then carefully turn the carousel (carefully, to prevent injury to your fingers) until the the next cartridge is in position.

I have removed the cyan cartridge which is "in the removal position" and seen that where it was, on the right hand wall, there is a thing I could call a latch, which seems to have a spring at its far end. The other (near) end you can press DOWN (I would not have called this action "IN"). However, I cannot rotate the carousel, even while pressing hard enough down on the latch to keep it down.

Can anyone tell me where to find the "toner carousel latch", on the Magicolor 2350?


Re: Re: Konica Questions answered here by Anonymous (10/23/08 3:51 PM) reply + / -
My Magicolor 2350 requires a sheet of paper in the try at start-up, to waste ink printing out a page after it has finished "starting system". If you are in great luck, maybe yours is just waiting for a sheet of paper?


Re: Re: Konica Questions answered here by Anonymous (10/23/08 3:55 PM) reply + / -
How do you "rotate the drum manually" to get to it? Do you mean the OPC drum? Or do you mean the toner cartridge? Either way, I would love to learn how to rotate my toner cartridges manually, as my Magicolor 2350 says CANNOT ROTATE CARTRIDGE, so has remained unused for a while now...


Re: Re: Re: Konica Questions answered here by moe (10/23/08 3:58 PM) reply + / -
I have no idea where the latch is, but having no manual never stopped me. Obviously, the latch is actuated when the door is closed, to allow the carousel to rotate. All you need to do is look on the door for some kind of protrusion that goes into a slot. That is where you'll find the latch. For instance, on the HP4500 model, there is a protrusion on the right side of the door and one on the left. The left side one actuates the door switch and the right side one releases the carousel.


Re: Konica Questions answered here by lunytun42 (10/28/08 9:02 AM) reply + / -
I am working on a Magicolor 3300 that when a document is printed it leaves a black stripe about 1/2 inch wide on the left side of the paper. I have changed out the fuser and the black toner cartridge as it was almost empty. I have also cleaned the printer. None of this has helped with the problem, the black streak is still there. Does anyone have any idea or suggestions of what to do next.
Thanks


2530DL - Fuser unit instructions by dunk1103 (10/31/08 6:53 AM) reply + / -
New person here!

We had a problem with a rogue paperclip getting in to the fuser unit of our 2530DL fuser which caused serious damage and now needs replaced. I now have a replacement unit but having contacted KM support they say they have no instructions to give out saying that the fuser unit is not a consumable item.

Anyone with instructions?


Can't detect paper? by Rolf (11/6/08 10:11 PM) reply + / -
Lately, even with full paper stack, it sometimes says that it needs more paper to print. So far the only solution is to just yank paper out, open one of doors, close, then put in paper after slight delay. It somehow resets the sensor.

Why does it do that? :(

The model is 2300DL.

Oh yeah where can I find Vista 64 bit drivers?


Re: Can't detect paper? by Anonymous (11/8/08 11:05 PM) reply + / -
You can download driver for XP 64 here at QMS-Konica website
http://onyxftp.mykonicaminolta.com

I was there downloaded my XP 32 bit ver to refresh my 2300 DL "printer" machine which has exact problem as yours. No luck so far. :(




Re: Re: Konica Questions answered here by GabrielFuller (11/18/08 11:27 AM) reply + / -
where you able to get this figured out?


Re: Konica Questions answered here by juniorsenior (11/19/08 7:07 PM) reply+1 + / -
Hello!

I have a Magicolor 2300DL that has been standing unused for some time and it won't print correctly.

The printer feeds paper from the tray, it goes through the printer, comes out at the top - but just before the sheet

of paper is released (ejected) into the collection bay at the top, it stops. The paper seems almost fully printed, but

why does it stop there? And the printed image/text looks a bit shifted, the first 2 inches of the paper are plain and

at the bottom those 2 inches are missing.

When the paper stops ejecting, the printer reports "paper jam transfer rollers". However, it is very easy to pull the

last bit out of the printer, so it isn't really stuck. After closing the door/right side of the printer to reset the

jam I'm getting either a "paper size mismatch" or "put media:tray 1 A4" error. Maybe not important, but maybe good to

know.

Aditionally, I'm having problems printing color on it. In color modes (not monochrome, that seems to work somewhat)

only some faint shades of cyan appear, a hint of magenta and no yellow.



Regards,
Andrew (Germany)


magicolor 2550 feeding problems by conspiracynut (11/22/08 9:52 AM) reply + / -
My 2550 has been having feeding problems. When I try to print, the feed tray lifts for feeding the paper, and then either fails to feed or else feeds partially and then stops, giving me a paper jam error. I have to do this several times before it will finally print.


Re: Konica Minolta 2430/2430 How to empt Waste Toner by Anonymous (11/22/08 11:34 AM) reply + / -
Many Thanks!! I have a huge print job this weekend and I started getting the "replace the drum" message. Since drums are not typically on the shelf at the local officemax - i paniced. I have replaced my drum several times with no evedence that the drum itself was damaged - but the printer will not allow printing. So...I did what I was told and had a new one shipped in. I will be back for more of the great information I found here today.


Accessing the Mode Settings by martin1 (11/23/08 8:46 PM) reply + / -
Hi, I bought refill toner and the instructions said to access the 'mode settings' and uncheck the 'auto toner replace' but this area of the toolbar is not highlighted for me to access. I did not get new chips as apparently they would not work on my printer. (toner refills from Canada and printer in Australia). Is there a way of accessing this area or another solution? Thanks


Re: Konica Questions answered here by Anonymous (11/25/08 7:19 PM) reply + / -
My magicolor 3100 doesn't seem to pick up the paper. i get media jam feed error message. What do you think?

bob


Re: Konica Questions answered here by Rolf (11/25/08 9:27 PM) reply + / -
Well maybe you need to clean rollers. It does get dirty with dust from papers. I clean my printer once a while to prevent that, although it still happens once a while.


someone help me!!! by problem_guy (12/1/08 8:28 PM) reply + / -
I have a Konica Minolta Pagepro 1300w printer. Can anyone tell me where to download this printer's driver for window vista 64 bit? Someone help me pls... T.T


Re: Access to service mode for Konica Minolta Fax by faulty fax guy (12/4/08 10:04 PM) reply + / -
Hi

I am trying to clear an error on my fax machine and wanted to attempt a DRAM clear for this fax however I am having no luck with any codes.

If someone could please post me the code to enter the Minolta Fax3900 service mode it would greatly appreciated.

Cheers


Re: Konica Questions answered here by faulty fax guy (12/8/08 9:27 PM) reply + / -
Ignore my earlier query I must have typed in the wrong code. It is as per above.

To enter this service mode activate the following sequence (in order);

1. Utility
2. Stop
3. 0
4. 0
5. Stop
6. 0
7. 1

Once in this mode search through listings for “Clear Function” press YES and located DRAM Clear, press YES again and then re-start the machine.

Please note that after the restart RX reports will need to be re-enabled to ensure fax receipts are printed following fax transmission. Also fax time and date may also required to be confirmed to ensure it remains correct.



Re: Konica Questions answered here by mechanics200 (12/11/08 7:57 AM) reply+3 + / -
I have a model 2300w which is having two problems. First is the failure of the 8.5x11 paper to fully eject at the top with the error message of a paper jam. Only the last inch or so does not eject. I changed the paper size in the printer menu to a 10 inch length and the paper eject fine. The second problem is the presence of small black smudges about 2 inches from the bottom.


Konica Minolta 2550 Toner carousel is stuck by dclerke (12/14/08 5:34 PM) reply+1 + / -
I bought a replacement toner cartrideg for my printer today, removed the black and unable to get the replacement back in. The toner carousel is not moving and ther is not enough space to insert teh cratridge and close the door.

Thanks for your help


Re: Konica Questions answered here by TTK (12/17/08 7:46 AM) reply + / -
Hello!

I have a Magicolor 3100 which has been great for the last 4 years. Yesterday however, we changed the cyan toner and since then it will only print pages with just text on.

If you put an image on the same page it will come up with the error 'waiting on input end job' and nothing happens for about an hour and then sometimes it prints the page. From the Mac end it just says it's sending data.

Any ideas, because I have a big graphic job I need to proof and this is driving me insane! Thanks. TTK


Re: Re: Konica Questions answered here by alexq (12/17/08 11:43 AM) reply+1 + / -
I have a magicolor 2530 DL and it keeps giving me a error 14h and wont print.

After like 3 hard reboots we can get it to work or we have to pull out the cartridges and put them in a warmer room and then come back later and put it in and then it will start to work after a while.

I dont know if it is the slider or the heater having issues. Any ideas?




Re: Konica Questions answered here by itsofficial (12/18/08 6:48 AM) reply + / -
We have a PagePro 9100. It broke and I replaced it with another one - identical model #. I plug it into our network and configure the IP address to 192.168.000.021, which is what the old printer was set to, but the IP address won't stay in the printer. If I turn the power off and then back on (to the printer) it changes the IP address back to 192.168.000.051 - always. How can I set the IP address and make it stay?


Re: Konica Questions answered here by itsofficial (12/18/08 6:51 AM) reply + / -
We have a PagePro 9100. It broke and I replaced it with another one - identical model #. I plug it into our network and configure the IP address to 192.168.000.021, which is what the old printer was set to, but the IP address won't stay in the printer. If I turn the power off and then back on (to the printer) it changes the IP address back to 192.168.000.051 - always. How can I set the IP address and make it stay?


Re: PagePro 9100 by peekaypeekay (12/18/08 2:08 PM) reply + / -
Hi itsofficial,
I don't know the PagePro 9100 specifically, so I'm having an intelligent guess here. It's likely the printer has the ability to get an IP Address from the server on your network, and it's possible you have DHCP set to "ON" in your printer, which forces the printer to go to the server on your network to get an IP Address assigned to it (rather than using the IP Address you have set up in the printer). If that's the case, simply setting DHCP to "OFF" in the printer and entering "192.168.000.021" as your desired IP Address in the printer should solve your problem? Good luck.
cheers, peekaypeekay


Re: Konica Questions answered here by jefflkb (12/18/08 8:58 PM) reply+4 + / -
I have a KM magicolor 2550. I have forgotten the Admin password
which I set! How does one reset/restore the passowrd to the factory defaultts?

Many thanks,
-jeff


Re: Re: PagePro 9100 by Anonymous (12/19/08 4:48 AM) reply + / -
Actually that is the first thing I checked and DHCP is set to disabled in the printer. When I set the IP address to 192.168.0.21 and do a soft reset the printer works fine - until the power is turned off. Then when the printer is turned back on it reverts back to 192.168.0.51 every time. I'm stumped. We use a Novell network and about the only thing I haven't tried yet is deleting the printer in NDPS and creating a new one. It acts like there is already a device with that IP address so it changes it. And the old printer I removed did have that same IP address.


Re: Konica Questions answered here by Rolf (12/19/08 10:33 AM) reply + / -
Some routers usually can reserve an IP address for certain mac #. Check your router or dhcp server that it is not the case...


Re: Konica Questions answered here by Anonymous (12/21/08 11:43 AM) reply + / -
Hello:

I have a DI2010F, where I entered into tech mode thinking this copier has a HDD-6 hard drive. unfortunately it does not and now copier tries to boot from hard drive. The initial mode screen appears on boot but system continues to try to reboot. The panel buttons will not work.

Is there a reset code or jumper, that will allow me to reset to factory oem or a way I can get back into tech mode to change system to no hard drive?

Thank you so much for any assistance that you can provide! I have my tech code and Minolta service pdf manual, my father was a technician and I have some experience myself.




Re: Konica Questions answered here by Anonymous (12/21/08 12:02 PM) reply + / -
Hello:

I have a DI2010F, where I entered into tech mode thinking this copier has a HDD-6 hard drive. unfortunately it does not and now copier tries to boot from hard drive. The initial mode screen appears on boot but system continues to try to reboot. The panel buttons will not work.

Is there a reset code or jumper, that will allow me to reset to factory oem or a way I can get back into tech mode to change system to no hard drive?

Thank you so much for any assistance that you can provide! I have my tech code and Minolta service pdf manual, my father was a technician and I have some experience myself.




Re: Konica Questions answered here by Anonymous (12/30/08 3:27 PM) reply + / -
Good afternoon:

I just got a message that says;

Media Jam transfer roller.

What does this mean

Need this printer badly use is daily

Lillian - 212-304-1400


Re: Konica Questions answered here by Anonymous (12/30/08 3:34 PM) reply + / -
Good afternoon:

I just got a message that says;

Media Jam transfer roller for a magicolor 2300dl

What does this mean

Need this printer badly use is daily

Lillian - 212-304-1400


Re: Konica Questions answered here by Anonymous (12/30/08 4:22 PM) reply + / -
Paper got stuck in your printer, you will need to read your manual to find out how.


that bloody grinding noise by Robobo (1/6/09 7:28 AM) reply + / -
Hi...I am an owner of the konica 2430DL and i've read through this forum and I have had every single problem mentioned. Thing is, I've managed to fix all apart from this grinding noise which has been mentioned here... I have changed the cartridges, shook them, thrown them, shouted at them, got my face filled with ink and done many other things but it is still making that rediculous most intolerable sound. PLEASE HELP >:(


that bloody grinding noise by Robobo (1/6/09 7:31 AM) reply + / -
Hi...I am an owner of the konica 2430DL and i've read through this forum and I have had every single problem mentioned. Thing is, I've managed to fix all apart from this grinding noise which has been mentioned here... I have changed the cartridges, shook them, thrown them, shouted at them, got my face filled with ink and done many other things but it is still making that rediculous most intolerable sound. PLEASE HELP >:(


Re: Konica Questions answered here by Robobo (1/6/09 7:59 AM) reply + / -
oh and one more question, it may seem very stupid but I am not very good with these things,...how do u remove that feed tire? I'm scared to break something...


Re: Konica Questions answered here by strewf (1/7/09 2:53 AM) reply + / -
Hi, Ive got a Magicolor 2430dl and updated the firmware and now no sign of life, is there a workaround so that I can reload the FIRMWARE or is this the end of the road for the printer? Surely someone else has managed to find a way to get it to reboot!

I phoned Minolta and they told me the comms board has gone and an engineer would cost Ł250, obviously easier to get another printer, but I want to get this one working for less.

Any help would be greatfully receieved.

Regards
Strewf


Magicolor 2400w with 14H fatal code by chexin51 (1/7/09 6:48 AM) reply+1 + / -
Apparently "nothos" had a quick fix for this problem but that was in 2007 and he was unable to post the appropriate docs . Can anyone give me the infomation that solves this fatal error that has something to do with the "2nd image transfer pressure / retraction failure". It would be greatly appreciated.


Re: Vista 64 bit drivers by Jayman0072 (1/7/09 5:51 PM) reply + / -
IS there ANY way to get my KM magicolor 2300w working with vista 64bit? any help is appreciated. thanks!


Re: Konica Questions answered here by Salza (1/7/09 10:47 PM) reply + / -
I just bought a used Magicolor 2430 DL without the setup disk. I connected to my computer, downloaded the drivers, but am unable to install the drivers. My operating system is XP professional. I get messages such as the printer is not "plug and play". The computer, however, displays "Found New Hardware". I have been trying to install this printer for the past 3 days without success. What am I doing wrong?

Salza


BIZHUB 350 Scan broke by Not Leo (1/8/09 2:51 PM) reply + / -
It scans but doesn't end up in our email. Anyone got any ideas?


Re: Re: Konica Questions answered here by strewf (1/9/09 9:13 AM) reply + / -
Hi, you are welcome to drop me an email and cover the cost to post a copy of my setup disc.
When these little printers work... they are the bizz.


Re: Konica Questions answered here by gizmo12 (1/9/09 9:22 AM) reply + / -
service call 17H


Re: Konica Questions answered here by bobf4080 (1/9/09 1:13 PM) reply + / -
I have a Konica 8031 Fiery controller. I am getting an Alert that says "Fan Motor error" 31C-M.

Also if I go into the WebTools Software I get "Service Code C4400"

Blinking.

I have removed the covers and cleaned it up, Blew it out a little, but the error is still there. What can I do I am not sure how to proceed.

Thanks


Re: Konica Questions answered here by Rolf (1/9/09 2:15 PM) reply + / -
Did the fan spin while its on? If so, is it slower than usual? Those may be cause for that error.
Best way is to replace or lubricate the fan (it's different for computer fans.. do research first!)

"Service call 17H"
http://www.fixya.com/support/t319238-service_call_17h
I never tried this so take advice with grain of salt...

"Vista 64 bit driver for 2300w"
http://www.vistax64.com
This might work for you... I didn't try this driver.


Re: Konica Questions answered here by bobf4080 (1/9/09 2:21 PM) reply + / -
Well here is where I am unsure. The copier has a fan, it has a sort of filter. It appears to have a bit of dust and is some kind of consumable. I removed it so it would not come into play. The fan appears to be operating also.

My question is does the controller have a fan also, that you know of? With the controler attached there seems to be a sound that is familiar with the same issue I have when my computer gets dusty and the fan has too much dusk on it. I can not see or pin point the fan, I guess I need to take the controller apart.

If you have any knowledge or advise please let me know.

Thanks


Re: Konica Questions answered here by Rolf (1/9/09 4:41 PM) reply + / -
Unfortunately I'm not printer expert, I'm just experienced on computers in general.

There's repair manuals out there, which have a lot of detail into how your printer is designed, and you can "see" inside your printer to see if there's any other fans other than cover fan. If there is none, try rotating the fan while its off to see if there is any resistance. There should only be very small resistance to rotation. It should spin for a little while when you cause it to spin. If it stops almost immediately, there's little bit of a friction problem.


Re: Konica Questions answered here by Anonymous (1/10/09 7:54 AM) reply + / -
how can I reset the toner chips of a D2430DL. is there an instruction available?



Re: Konica Questions answered here by reddwarf0815 (1/10/09 10:55 AM) reply + / -
STEP 1
On your Magicolor 2430 series printer, make sure the panel display says “READY”. Then press the MENU/SELECT button.
STEP 2
By scrolling with the right arrow button, continue until you stop at selection “ENGINE”. Now press the MENU/SELECT button again.
STEP 3
Scroll again with the right arrow button until you get to “TONER EMPTY”. Press the MENU/SELECT button again.
STEP 4
Press the right arrow button until you get to “TONER IS EMPTY OR OUT”

STEP 5
Press MENU/SELECT button once more, and then press the UP arrow until you see “READY”.
That’s it!

or you go to my shop system at www.printer-reset.com

Best regards,

Mario


Re: Konica Questions answered here by bobf4080 (1/10/09 11:37 AM) reply + / -
This is a follow up to my question on "Fan Motor error"

I was able to correct it. The Controller has two fans. The main one was binding up against this metal bracket, not sure why, I try to shim it and it kept doing it, So I flipped the fan around so it is drawing air away rather than blowing on it. I hope this wont hurt it I am going to keep an eye on it until I get a replacement fan.

It stopped the error anyway and the printer is working again. I will keep an eye on it to see what happens

Thanks


Re: Konica Questions answered here by Rolf (1/10/09 11:57 AM) reply + / -
That's interesting, in least you temp-fixed it for now. :)

Cooling will be quite a bit weaker, so keep an eye on it till you can fix it for good. :)


KM 2450: paper mismatch and inconsistent placement by silophophe (1/14/09 1:44 PM) reply+8 + / -
Hi All,

I have a three year old Konica-Minolta magicolor 2450. Typically, the first page sent to the printer after a period of inactivity will have it's contents shifted downward, leaving a blank space at the top of the page. Often, the page does not fully exit the printer and I must extract the sheet and open/close the top to get the printer running again. As I print more pages, the downward shift becomes less noticeable. However, the vertical placement of the page is somewhat random: if I print the same page twice in a row there can be a vertical shift of several millimeters. There is never any real repeatability.

Lately I've noticed that the printer LCD panel indicates a "paper mismatch" after the page is printed. This may have been happening all along; I've just discovered that the "Input Tray/Auto Continue" option was set to "ON" and that "Input Tray/Tray 1 Mode" was set to "AUTO."

Letter sized paper is all I've ever used in Tray 1. Both the printer and the computer's printer driver settings (under Win/XP) are set to Letter. I'm not sure how the printer determines the paper size as it feeds into the printing mechanism, but it seems to be misreading the dimensions.

I've found a couple other posts on the web with people experiencing similar problems with the 2450, but have yet to see a solution or even an explanation. Does anyone out there have an idea?

I've lived with this problem a long time. I've only just discovered this site; I hope someone can help me out. Thank you all for your input!

Dan



Magicolor 2530DL Fatal Error Code 14H by Anonymous (1/19/09 8:08 PM) reply + / -
I purchased my printer one year ago, and have recently experienced problems with my printer. I continue to recieve the error message Code 14H. When I open the printer, I find that the paper is not circulating through, and continues to jam. When I remove the paper, the code doesn't erase. I finally have to turn the printer off and restart. The first few times, my printer recovered, but now, nothing is printing. Help.


Re: Re: Re: Konica Questions answered here by Anonymous (1/22/09 10:49 AM) reply + / -
I also ran into the problem of "cannot rotate cartridge". Don't know if you have tried to power down the printer via the power switch or unplugging the unit. Then power it back up and try again. I tried several times unsuccessfully to remove and reinstall the cyan toner to get it to rotate. Powering it down and restarting it did the trick. If this doesn't work for you, try getting on Minolta's web site for additional help.


Re: Konica Questions answered here by Anonymous (1/22/09 11:56 AM) reply + / -
What do I need to do when the "OPC Drum Low" sign comes up. I have a Konica Minolta Magicolor 2350 printer. Please explain in simple terms. Or is there a site I can go to that will give me step by step directions.


Minolta 2300DL first print of the day problem by Brasto (1/23/09 5:54 AM) reply + / -
My 2300DL printer is very consistent to print the first page of a printjob about 1 cm lower than normal from the top of the page.

I am loading A4 size, and that's also part of my preferred settings.
The problem ONLY occurs when my PC has been powered down and back to up again. My printer allways remains powered to the net and enters save mode.

The second print command will allways result into a perfectly positioned print.(this is also true for the second print command of the same document which was initially incorrect)

I have been digging into drivers/settings etc for WIN XP SP3, connected to LPT1 but could not pinpoint any problem.

Recently I noted that doing a first print of the day from the Printer Control Panel Menu like the CONFIG page or DEMO page also causes the printer to offset print on A4 by about 1 cm.
Again repeating the command for another page prints perfect.

No error lights or messages do show-up

I am somewhat puzzled as where the problem originates from, my workaround is now to discard the first page of the day printout and just make another print out. (this is cutting trees and costing toner/drum/energy)

Any HELP?

PS.
The funny thing is that my other MINOLTA MC2300W exhibits more or less the same problem, except that the paper gets folded at its top,toner is not fully fused at the folded area. The paper allways reaches the output tray, but there is an error light which will automatically rest within 5 seconds..



Grinding noise by nikki512 (1/28/09 3:30 PM) reply + / -
I have a Minolta 2400W that someone moved, and nearly knocked off my desk. The paper lift was knocked loose, and the springs came out. I opened up the front of the printer, and tried to put everything back together, but when I turn it on there is this terrible grinding noise. Something must still be off, but I can't see what. I am a computer tech, and take stuff apart all the time, but never a laser printer. If anyone has diagrams or a picture of what it should look like, I'd really appreciate it.


Re: Konica Questions answered here by bbbinga (1/30/09 6:37 PM) reply + / -
I have Konica Minolta 2400w. I refilled the cartridges and now the amber error light flashes (normal speed flashing-1 per second) I put new chips on the cartirdges. Cleaned everything up real good. Checked fuse on drum. I am really frustrated. First, that it costs twice as much to replace cartridges as a printer costs, so I had to resort to filling them, then that after I invested $125 in toner, I dont have a printer. The printer probably has no more than 2500 copies run onit. Can you suggest anything else?


Re: Konica Questions answered here by dkipp (2/5/09 9:58 PM) reply + / -
I have magicolor 3300 and just now can't open operator control panel, printer web page in IE browser window. Win xp pro sp3, when I typw in address iI get error: The webpage cannot be found
HTTP 400. Address pings good. always worked in past.



Re: Konica Questions answered here by Rolf (2/5/09 11:21 PM) reply + / -
http://www.nodevice.com/manual/Konica_Minolta_QMS.html

Those may help, it have service manuals for various models.


Re: Konica Questions answered here by Martijn (2/8/09 10:33 AM) reply + / -
Hi,

My Magicolor 2300W gives me the a "fatal error AIDC sensor"

What is a AIDC sensor and what can I do to replace/fix it? Thanks in advance for your help.

Regards,

Martijn





Re: Konica Questions answered here by manny in miami (2/11/09 9:43 AM) reply + / -
i have a magicolor 2300w and i cant close the front door. it seems that the image transfer belt doesnt go all the way back and so the 2 screws are not able to be screwed, i have no clue what to do and have given up after hours of trying. please respond if there is something i can do do resolve this issue. thanks


Re: Konica Questions answered here by kmancona (2/14/09 12:59 PM) reply + / -
I am having the same problem with my 2300dl. When I took it apart a bit I saw a white piece in the rear that is blocking it. Any advice would be great! Thanks


KONICA MINOLTA magicolor 2490MF paper jam by drafting (2/18/09 1:16 PM) reply + / -
I have a paper jam and have looked all over for the paper and cannot find this paper. I know it is inside the printer somewhere but I cannot find it. It says to open the duplex compartment. Any suggestions? I may have put in paper that was too heavy, I didn't think so, but maybe this is the problem. Any help would be greatly appreciated.

Thank you.


Re: Konica Questions answered here by UVLLC (2/18/09 1:30 PM) reply + / -
I have a Konica Minolta 8031 and I have replaced the Image transfer roller an it needs to be reset. There is no "Unit Change" key on the utility screen like the installation instructions say. It won't let me reset. Any ideas?


Magicolor 2300w - driver by Anonymous (2/20/09 7:36 AM) reply + / -
I am having the same problem with a MC2300W. Did you find a solution?


Re: Magicolor 2300w - driver by Anonymous (2/20/09 7:45 AM) reply + / -
I talked to Knoica Minolta and got the code for service tech portion. they had to talk me through the process of of resetting the computer. I can't help much.


Re: Konica Questions answered here by Rolf (2/20/09 9:44 AM) reply + / -
http://www.nodevice.com/manual/Konica_Minolta_QMS.html

For people complaining about jams and stuff I suggest reading service manual. It is NOT like user guide. It actually shows you how to fix some problems.


Re: Konica Questions answered here by Gary Skill Sr. (2/20/09 9:46 AM) reply + / -
have yellow streak on paper and cannot figure how to get to the yellow cartrige to clean it. I cannot move the cart to the color I want


Re: Konica Questions answered here by stunbear (2/23/09 11:57 AM) reply + / -
I have a Konica 2430DL Laser Printer. When I print, I am getting verticle white stripes the full length of the page on the left side. It is as if it is not printing on these areas. I am getting no error messages. Can anyone help me as to a solution to this problem. Thanks Stunbear


Re: Konica Questions answered here by garyskill (2/23/09 1:47 PM) reply + / -
took yellow cartrige out and clean still has toner all over it when I clean it and out it back in it squirts yellow toner all over it self again


Re: Konica Questions answered here by angela1969 (2/24/09 1:16 AM) reply + / -
re stunbear - vertical white stripes on left side.

are you getting the defect when you print with all colours and black ?

If you are uits either the laser sensor or the drum.

Try cleaning the laser sensor inside the printer. Just wipe it with a dry clean cloth. it soulds like your may have toner on it.

these guys told me this and it worked for me:

http://www.tonerangel.us/





to somebody who know how to fix by garyskill (edited 3/4/09 9:24 AM) reply + / -
Yes I get the yellow streak all the time but sometimes when it just prints black it does not show. But when I print black it goes thru all the colors most of the time then sometimes it will print just black and no yellow. I will try toner Angel.us to see if they know. Thanks. I was just going to buy another color laser maybe a brothers as it will duplex. where is the laser window to clean???


Re: Re: Konica Questions answered here by stunbear (2/24/09 3:10 PM) reply + / -
Thank you angela1969. I did as you stated, and it fixed the problem. It did have some toner on it. Thanks again. Stunbear


Re: Konica Questions answered here by Anonymous (2/25/09 6:23 AM) reply + / -
My Konica Magicolor 2500w will not let me access it to print. The green ready light is on and not blinking, but the error light is flashing. Cant seem to find any info about this problem, any advise would be great.



Re: Konica Questions answered here by Arceneaux (2/26/09 6:03 PM) reply + / -
My magiclor 2300 DL printer is having two problems.
1) I mistakenly used ink jet paper in it and now it prints a shadow.
2) It seems to be stuck on idle.
Can you help me with these problems?



Re: Konica Questions answered here by Leal (3/3/09 5:50 PM) reply+1 + / -
I have a 5430dl. The connection is good, but it won't print. When I try to print I can see on the printer box that it is printing, and without printing it deletes it. Can someone please help.


Re: Konica Questions answered here by Anonymous (3/4/09 6:07 AM) reply + / -
I have a minolta 2530 dl and cannot get the toner carousel to rotate when I try to replace toner. When it sometimes does (after turninng off and back on again) it sometimes says "Please wait" and never comes back. Please help.

Thanks,
Carl


\Fix my laser by garyskill (3/4/09 9:26 AM) reply + / -
do me a favor when you can fix any of my questions send me
an e-mail directly to garyskil@cox.net cause I can never find a answer here so send it direct Thanks Gary


Re: Konica Questions answered here by kmancona (3/5/09 11:53 AM) reply + / -
I originaly wrote on Feb. 14 about the front door not closing on a 2300DL. I figured that out, but in the process I ripped the transfer belt. I looked into getting that part replaced but at 350.00 It was not worth it to me. I found a 2300DL online (new) for 215 including shipping. Couldn't pass it up. (I tried the Brother printer, wasn't happy) ANYWAY--before I toss the old 2300 is there anything I should remove that I may need in the future. I removed the drum cart. and the toner cartridges, anything else? Thanks and sorry so long! Kris


Kmancona Did not like Brothers? by garyskill (3/5/09 12:53 PM) reply + / -
SO you did not like the brothers Color Laser?? tell me why


Re: Konica Questions answered here by kmancona (3/5/09 1:15 PM) reply + / -
I bought the Brother HL-4040CN, Staples said that was comparable to the 2300. I am very anal about pictures and the print quality didn't look as good as the 2300. In my opinion anyway. Now it was smaller, quieter and faster to start and complete the print job. But in the end I printed up some pictures that I had from the 2300 and it just wasn't the same. Every picture, the 2300 won hands down. Not to mention when I found a new one for 215.00 (including shipping - from CA to TX) I could not pass that up.


You know they do not make 2300dl any more by garyskill (3/5/09 1:37 PM) reply + / -
I guess The Konica is still better than Brothers as the next one up on the brothers still was not as good as the 2300 I am just afraid will not be able to get parts for it. I got my 2300dl off of e-bay refurbuest, sorry can't spell. Has been running for 4 years but do not print alot on it but haveing problems with yellow toner as I get yellow streaks so I am going to replace yellow toner should fix it but do not know where the lase sensor is to clean it. Thanks for the Info Gary


Re: Konica Questions answered here by kmancona (3/5/09 2:44 PM) reply + / -
I bought my old one when it first came out. I think 2003-04 maybe and I have never (knock on wood) had a serious problem. Nothing that required taking it in. And I do go through some paper. I have 2 kids and from Jan to June I take about 5-6,000 photos. So you can imagine! I did have the problem you are talking about. It was with the yellow as well. When I took all the toner cartridges out there was yellow ALL inside the printer. I am going to have to brain storm to think of what I did to resolve that. I may have even written it down somewhere, give me a day or two to look for it. It was not difficult, I did it myself.


to Kmancona by garyskill (3/6/09 9:42 AM) reply + / -
Yess I think someone told me to get some canned air and blow it out but do not know how to clean the laser sensor so it can see after all that toner. Yes I will wait untill you have a solution and also found a place to get all 4 cartridges for $136 pretty cheap. Let me know if you want the URL OK thanks Gary


Re: Konica Questions answered here by Gina_M (3/6/09 4:48 PM) reply + / -
Hi there,
I have a Magicolor 2500W. I had a pretty major paper jam that I've resolved, but now when documents print, the toner is not fused to the page - I can smudge the toner with my fingers. Any ideas of what is going on and how I can fix it?


Re: Konica Questions answered here by moe (3/6/09 5:49 PM) reply + / -
Best guess would be a sheet of paper wrapped around the fuser heat roller. This would act as insulation and prevent the toner from getting hot enough to fuse to the paper.


Re: Konica Questions answered here by angela1969 (3/12/09 2:23 PM) reply + / -
hi gina m,
when you removed your paper that was jammed, did you open the green latches (to help remove the paper) inside the printer?
If these are left "up" as if you were printing envelopes the toner will not fuse on the paper. just puttng them back to the correct position should help. Ive done this before !!

anybody help me ? ive got a magicolor 2400w and it just prints blank pages!

any ideas?

thanks


2430DL - print starts 1/4" down from top by excelwithme (edited 3/15/09 2:05 AM) reply + / -
When I print, I recently noticed that sometimes what I'm printing is shifted down on the paper. For example, instead of starting at the top of the page, it's about 1/4" to 1/2" lower and I lose the bottom of the page since it runs out of room.

I was getting a "paper size mismatch" error but now it still prints with the shift down problem. When I called Tech Support, they thought it was a problem with a solenoid but when I took a look inside, I verified that the solenoid was moving properly.




Re: Konica Questions answered here by Grocs (3/17/09 4:59 PM) reply + / -
Hi all,

I work at a university and look after IT support for one of the departments. One of the printers we use is a Konica Minolta Pagepro 9100.

It runs fine - but one problem I haven't been able to sort out is that whenever someone accidentally has US Letter set as their media size (we have A4 paper in the printer) it halts the machine and the only way to continue is for someone to cancel the job in the printer to allow the other network jobs to go through.

I've read through the manual and tried setting it to Network Mode (which I thought may have done the trick) but that only seems to work for Media type (transperency etc) not Media size.

Does anyone have any suggestions on how to make this possible - what ideally I'd like is to have it print automatically on A4 even if accidentally set to Letter.

Cheers,

Grocs.


Re: Konica Questions answered here by StuTheDog (3/19/09 11:37 AM) reply + / -
Hola- we have a Konica Minolta 8031 that is jamming a lot from bins 1 and 3. Any suggestion how to get at the roller assemblies for cleaning? The top bin doesn't always grab paper at all, the bottom bin always jams just after the paper start it's trip but so far I've not figured out how to remove those rollers to get at them.

Even if someone could point me to a service manual that would be a big help.

Thanks!


Re: Konica Questions answered here by John Turner (3/19/09 2:06 PM) reply + / -
I have a 5430DL. Yesterday it started to make grinding noises when cycling up to print, and then while printing. The printed pages look ok, but something isn't right inside. The noise seems to be coming from the top right side of the printer.


Re: Konica Questions answered here - 2530DL by gregd58 (3/22/09 9:58 AM) reply + / -
I have the 2530DL and getting Fatal Error 17H. I can not get the cartridge carousel to rotate the check the seating of the cartridges. Please help!

Greg


Re: Konica Questions answered here - 2530DL by gregd58 (3/22/09 10:03 AM) reply + / -
I have the 2530DL and getting Fatal Error 17H. I can not get the cartridge carousel to rotate the check the seating of the cartridges. Please help!

Greg


Re: Konica Questions answered here by Whytfang (3/25/09 3:13 PM) reply + / -
There is a trick for sharing a 2400W between 2 computers. I had it in place and then had to reformat one of the computers due to a virus. Any idea what the trick is? I have a SET InterCon PS03 but I could never get it to work correctly with the two computers on the network, and there is a white line across the top of my prints and I am getting low on my ink,also when i opened the cover I saw a indent on the black plastic sheet,dont know what you call it.can low ink cause that line?


Re: Konica Questions answered here by angela1969 (3/26/09 3:04 AM) reply + / -
hi greg
have you tried to manually rotate the carsousel?
you need to push and hold down the release catch BEFORE you spin it round.


Re: Konica Questions answered here by angela1969 (3/26/09 3:07 AM) reply + / -
hi greg
have you tried to manually rotate the carsousel?
you need to push and hold down the release catch BEFORE you spin it round.


Re: Konica Questions answered here by cmarrero (4/6/09 7:11 AM) reply + / -
Good Morning!

I have a Minolta magiccolor2300w that is printing almost like a tie dye effect. This only happens when printing color. B&W is ok.

I kinda look like a transfer roller issue where the colors fades and return but it is just speckles of all the colors across the page.

We change the color blue and drum, that when it started to happen.

According to Minolta they said it may be the controller board but I want to aks the question to see if anyone else had this issue.

THANKS! :-)

Chris




Re: Konica Questions answered here by cmarrero (4/6/09 7:14 AM) reply + / -
Good Morning!

I have a Minolta magiccolor2300w that is printing almost like a tie dye effect. This only happens when printing color. B&W is ok.

I kinda look like a transfer roller issue where the colors fades and return but it is just speckles of all the colors across the page.

We change the color blue and drum, that when it started to happen.

According to Minolta they said it may be the controller board but I want to aks the question to see if anyone else had this issue.

THANKS! :-)

Chris




Re: Konica Questions answered here by cletus (4/12/09 9:32 PM) reply + / -
I know how to rest my Minolta 2550 drum with the fuse. What I am looking for is a place to buy the actual drum (not the whole cartridge ) to replace this. I found one on e-bay for around 44 dollars but I have to believe you can find them for less then this.


Re: Konica Questions answered here by Growls (4/13/09 6:27 AM) reply+1 + / -
Can you tell me how to format a hard disk so it is recognized by a Page Pro 9100? Do you know the maximum size drive that can be installed?


Re: Konica Questions answered here by Anonymous (4/13/09 5:18 PM) reply + / -
Hi,

I just bought a new transfer belt unit for my Magic Color 2400W.

My question is "How do I reset the maintenance counter of the Transfer Belt Unit after installing the new one?"

Thank you very much.

Ken


Re: Konica Questions answered here by Anonymous (4/14/09 7:40 AM) reply+1 + / -
I have a Konica C352, it has an error message C1191, call tech. Tech is delayed and we need up and running now! Can anyone help?


have a magicolor 2430 with white line on pic by scalman (4/14/09 4:24 PM) reply + / -
Magicolor 2430 DL

I have a magicolor 2430 with a problem, it seems when I try and print 8x10 pictures a white line is seen on all the pictures about 1.5 inch from the left side of the picture as it comes out.

Some where on this thread someone said that the glass might have a spec on it can anyone tell me where i can get a picture of the inside to determine where this glass is


Re: Re: Konica Questions answered here by jzl157 (4/15/09 5:55 PM) reply + / -
I was getting a fatal error (17H) on my magicolor 2400W and it made a grinding sound on startup. I tried reinstalling the toner cartridges but this was only a temporary fix. I realized the tonor rack was getting jammed against these two plastic tabs that are attached to the inside of the door on the front face of the printer (presumably for alignment). Removing these two plastic tabs with a dremel cutting tool was sufficient to clear the fatal error and now the printer works fine. Make sure you DONT cut the longer tab on the far right side which tells the printer the door is closed.


Magicolor 2300 DL that won't rotate toner drum by aquariangl (4/15/09 6:23 PM) reply + / -
I have a Magicolor 2300DL that is out of one of its toners. The machine still thinks it has some left of this color, but the page doesn't print this color. I have tried to change the toner cartridge, but the machine won't rotate to that cartridge to let me change it out. Is there a special way to get the machine to rotate when it thinks a cartridge is still full?


Re: Konica Questions answered here by StuTheDog (4/16/09 8:09 AM) reply + / -
Using the control panel you should be able to tell the printer to rotate to your toner by selecting "replace toner". You might also check upon "change toner sz" to ensure that the printer knows whether you are using regular or high capacity cartridges, otherwise it'll count down incorrectly.


Magicolor 2300 DL will not print by Hotpot (4/16/09 3:53 PM) reply + / -
It just sits there in idle mode. I've reinstalled the drivers through Setup and through XP where it would not even print a Test Sheet. It's installed okay and one occasional I was able to print A Word doc when I set the default to document printer.

I tried to delete all printers but still two copies of the 2300 sit ghosted out with the message 'deleting'. Any suggestions?


Vista and MC2300DL drivers by Joe-from-canada (4/17/09 1:17 PM) reply + / -
Has anyone been able to get one of these to work on a 64bit Vista system? If so, how did you do it?


How to Solve Vertical line or Ghost image problems by Epogee (4/23/09 8:46 AM) reply + / -
I had this problem and diagnosis was 'new transfer band unit required' - having looked at the price, I decided to fix it myself. Here's how to do it:

1)You'll need to remove the optical drum first (but only to access the transfer belt)
2)Remove the transfer belt unit (the big black rubber band thing which has two knurled chrome retaining screws).
3)Before you take out the transfer bit make a note of the LEFT HAND toner waste port (the bit that the waste toner drum attaches to - what you need to fix is behind here
4)Basically the waste toner has accumulated on the squegee that scrapes the waste toner off the rubber band. Place the unit down with handle upmost. To access the squeegee, remove the small metal plate on the end nearest the squeegee unit. Then remove four screws which hold the sprung endplate which is underneath it. The end plate wont come off, but it will swivel out of the way. When you do this you will see the squeegee. It is a rubber profile running across the unit, and in front of it is a clear plastic profile that scrapes the crap off the drum. This profile will be black with toner.
5)Using alcohol (isopropyl if you have it, otherwise some vodka or polish pure spirit might work ok) on some strong kitchen tissue, clean up the rubber and plastic roller. It may be helpful to shake the unit and/or tip it up to allow as much waste toner to fall out of the small cavity beneath these two units before you start cleaning.
5)Once you've done this, simply reassemble and the problem will be fixed.

I'm not 100% sure I've described it exactly, but I'm writing from memory. It fixed my problem perfectly - and saved me the cost of a Ł200 transfer unit.


Re: Konica Questions answered here by Rolf (4/23/09 9:53 AM) reply + / -
I started having similiar problem like other poster - my printer now prints inch or so too low on paper.

I am competely puzzled on why it prints too low. I plan to clean the rubbers rollers to see if those were slipping but I doubt it was the cause.


Re: Re: Konica Questions answered here by excelwithme (4/23/09 4:45 PM) reply + / -
Have you tried calling in to Tech Support to see what they think the problem is?

For mine, the problem normally goes away after I print out a few sheets. I'm puzzled on why this is happening.


Re: Konica Questions answered here by Rolf (4/23/09 11:09 PM) reply + / -
I guess I'll try that evenually. Right now I'm too busy.


Drum cartridge not installed 2300DL by Anonymous (4/27/09 10:36 AM) reply + / -
I change the fuse on the OPC drum and the printer carried on fine for a few weeks.
Then the other day its showing a constant orange light on and the message DRUM CARTRIDGE NOT INSTALLED.

I checked the opc drum fuse and it has blown. Have changed it again but the printer just says drum cartridge not insytalled....It is!!

Anyone had this and any help would be great

thanks


Re: Re: Konica Questions answered here by Anonymous (5/1/09 7:13 AM) reply + / -
DId you ever find out the issue I am having the same problem now


Drum cartridge not attached by Anonymous (5/1/09 12:07 PM) reply + / -
No still hoping some one out there can tell me why it just says drum cartridge not attached.
So if you can please tell us!
thanks


Konica PagePro 1300W losing springs-how to fix by On (5/2/09 12:12 PM) reply + / -
Hi!

Firstly, I must admit that this old or nearly ancient laser printer has been and still is a fantastic printer for me, I bought it about 4 years ago and it still goes strong! And that is under intensive usage.

So what went wrong?

My one and half year old daughter was trying to "fix" the papers tray when searching for painting papers.... and when pushing back the tray she managed to get the sensor hook out of place. And instead of pooling out the part above the papers tray and placing back the plastic hook in place, which is a simple operation... I have pooled out the part attached to tray. Realizing that it is standing on two springs, it took me several hours to figure out that these two springs are not fixed or supported and would refuse to stand still when pushing back this part...

Solution: apply some super glue to corresponding location for each spring on the printer side, wait 2-3 minutes and then slowly and gently try to place this part on the springs, pushing them down while placing this part back in place.

My printer works as it did before.. and I even had a chance to clean inside.

If you need any help with the same problem, just drop me a line in: http://www.web-app.net

On



Konica Minolta Magicolor 3100 Feed Roller Question by sjdesign1 (5/2/09 12:18 PM) reply + / -
Is there a way to clean the bypass tray feed roller for the Magicolor 3100 using a product at home? I think my roller needs cleaning. It appears a little shiny and media does not get picked up by it any more. I have used it for many years without cleaning. It is not damaged or dusty, but just seems a little "slick."


Re: Konica Questions answered here by Jan01 (5/2/09 12:32 PM) reply + / -
I have a magicolor 2350EN. The opc drum is low and I have a replacement but I cannot remove the one installed in the machine.
It seems to be stuck.
I have taken off the waste container and moved the lever as shown but the drum will not even move.

I need to print this weekend - so I would greatly appreciate any help.



Konica Minolta Magicolor 3100 Feed Roller Question by sjdesign1 (5/2/09 1:11 PM) reply + / -
Is there a way to clean the bypass tray feed roller for the Magicolor 3100 using a product at home? I think my roller needs cleaning. It appears a little shiny and media does not get picked up by it any more. I have used it for many years without cleaning. It is not damaged or dusty, but just seems a little "slick."


2300DL MESSAGE DRUM CARTRIFGE NOT ATTACHED by Anonymous (5/3/09 2:22 AM) reply + / -
I change the fuse on the OPC drum and the printer carried on fine for a few weeks.
Then the other day its showing a constant orange light on and the message DRUM CARTRIDGE NOT ATTACHED.

I checked the opc drum fuse and it has blown. Have changed it again but the printer just says drum cartridge not attached ....It is!!

Anyone had this and any help would be great

thanks


Re: Konica Questions answered here by lmossing (5/8/09 6:08 AM) reply + / -
I have a konica DI5510. I have a jam and cannot push the 'a' lever all the way down to slide out the conveying unit.


Any tricks for pushing that lever down? I am afraid if I force it too much I will break the plastic handle.




Re: Konica Questions answered here by ndevino (5/13/09 5:25 AM) reply + / -
Getting black little lines in a scalloped pattern down the right side of page almost looks like a upc coding until the scalloping started. I also have some loss of color on the same side.


Re: Konica Questions answered here by tayla (5/14/09 3:28 AM) reply + / -
I have a Knonica Minolta 5430. I have an two error messages that say - paper size mismatch - and media jam tray. I have A4 paper in the tray and I cannot see any jams.


Re: Konica Questions answered here by angela1969 (5/14/09 4:01 AM) reply + / -
X Cartridge not installed on Konica Minolta Magicolor 2400 / 2500 series printers.

Ive found a solution for the well documented "X Cartridge not installed" whenyou put a new cartridge in the machine.

1. Clean the toner chip on the cartridge
2. Clean the chip sensor inside the printer

see below link for pictures and location of the chip sensor.

http://www.zinetic.co.uk/toner_refill/magicolor-sensor-errors.aspx

works for

KONICA MINOLTA MAGICOLOR 2400W
KONICA MINOLTA MAGICOLOR 2430 DL
KONICA MINOLTA MAGICOLOR 2450
KONICA MINOLTA MAGICOLOR 2480MF
KONICA MINOLTA MAGICOLOR 2490MF
KONICA MINOLTA MAGICOLOR 2500W
KONICA MINOLTA MAGICOLOR 2530DL
KONICA MINOLTA MAGICOLOR 2550EN
KONICA MINOLTA MAGICOLOR 2580MF
KONICA MINOLTA MAGICOLOR 2590MF

The chip sensor can also be damaged. If this happens contact Konica for a replacement part as its a design fault.


Re: Re: media jam transfer roller error 2430 dl by Anonymous (5/14/09 8:42 AM) reply + / -
If you take the back cover off and look in the top right area you should see two adjasent free moving black plastic parts (on the top of the fuser unit).

The left one should have a plastic 'pin' and the right should have a groove/track. If the pin is not in the groove then the unit will draw paper just though the fuser unit then report a jam. This is because with the pin not in the groove the optical sensor is being fed inaccurate information.

Hope this helps


Re: Konica Questions answered here by billc987 (5/16/09 5:07 AM) reply+1 + / -
I have a magicolor 2550 with a service call 16 error.
What does this mean. The printer is less than a year old and has not had a hard life.


Re: Konica Questions answered here by philly5706 (5/16/09 6:23 AM) reply + / -
re there any other numbers showing after the 16? There are a lot of sub-codes that will specify the exact condition.

PK


Re: Konica Questions answered here by philly5706 (5/16/09 6:25 AM) reply + / -
re there any other numbers showing after the 16? There are a lot of sub-codes that will specify the exact condition.

PK


Re: Re: Konica Questions answered here by billc987 (5/16/09 11:05 AM) reply + / -
No other numbers


Re: Re: Konica Questions answered here by healthup (5/17/09 8:28 PM) reply + / -
The Service Manual in the 2300DL(FATAL ERROR CODE:16H) / 2350(SERVICE CALL 16 XFER BELT)says 16H is the problem of "If the transfer belt of the transport image transfer belt unit does not rotate".

The image transfer belt unit need to be replaced.





Re: Re: Konica Questions answered here by healthup (5/17/09 8:35 PM) reply + / -
The Service Manual in the 2300DL(FATAL ERROR CODE:16H) / 2350(SERVICE CALL 16 XFER BELT) says 16H is the problem of "If the transfer belt of the transport image transfer belt unit does not rotate".

The image transfer belt unit need to be replaced.


I think magicolor 2550's and 2300DL/2350's error code maybe the same.


Re: Re: Konica Questions answered here by healthup (5/17/09 10:34 PM) reply + / -
The Service Manual in the 2300DL(FATAL ERROR CODE:16H) / 2350(SERVICE CALL 16 XFER BELT) says 16H is the problem of "If the transfer belt of the transport image transfer belt unit does not rotate".

The image transfer belt unit need to be replaced.


I think magicolor 2550's and 2300DL/2350's error code maybe the same.


Re: Konica Questions answered here by Copier Issue (5/18/09 5:54 AM) reply + / -
I have a Konica Minolta biz hub Di2010 we have a message that says to replace the PC Drum, is this something that we can do and if so could anyone help out with how to do this.

We are a small company and are trying to keep our costs down.

Any help we can get would be greatly appreciated.


Fatal Error 10H by Brian Walker (5/19/09 4:29 AM) reply + / -
I'm getting an error message Fatal Error 10h. How fatal is this and can it be revived? Thanks.


Re: Konica Questions answered here by healthup (5/19/09 7:43 AM) reply + / -
Fatal Error 10h : If the polygon motor does not rotate
Print head unit malfunction
Remedy : 1. Replace the print head unit
2. Replace PU (Power Unit)
3. Replace PWB-A
4. Replace PWB-P


Re: Re: Re: Konica Questions answered here by billc987 (5/19/09 3:50 PM) reply + / -
Thanks
That is what it took to fix it. Luckily I was able to talk to Minolta. The warranty was still good and Minolta replaced it at no cost.


Re: Konica Questions answered here by Anonymous (5/22/09 7:48 PM) reply + / -
I have a 2530DL and it is running on my home network, where all but one of the PCs are running Windows XL, but the odd one out is running Vista. I installed the printer as a network printer successfully, and got all the XP machines able to access it using the instructions in Chapter 5 "Network Printing in a Windows Environment" of the Reference Guide. The main step was to put in the printer's ip address in the form "http://ipaddress:80/ipp" in the appropriate screen in the add a printer wizard.

There were no instructions and no driver supplied with the printer for Vista, but I downloaded a driver from a link on Microsoft's Vista Compatibility site. Then I tried to use the Printer Wizard in Vista to go through the same process as I did on XP, but without success. The options in the Vista wizard are not exactly the same as in XP, so I tried various combinations, none of which worked.

Is there a set of instructions for Vista parallel to the XP ones? Or can you tell me how to make the Vista PC able to use the printer as a network printer?


Re: Konica Questions answered here by Phrixos (5/26/09 1:29 PM) reply + / -
(Konica-Minolta Magicolor 2550: I checked that I still have toner in all four colours, and I've just reinstalled my printer driver from the KM website. It is the correct driver. But this has not cured my problem.)

My images are coming out terrible. There is green and black, but no red, the result being that images come out with a heavy blue cast. Added to that, they are also badly pixelated--as if they were only 20dpi images, when they are 600dpi.

A real head-scrather!

Got an anwer?


Re: Konica Questions answered here by resa shop (5/28/09 7:34 AM) reply + / -
HI I Work for the School system in West Virginia.
We have a konica minolta magicolor 2300dl.We replaced the
Cyan Toner,Now The printer keeps saying replace the Cyan
toner. I cleaned the printer and replaced the toner agen,
it keeps saying replace the cyan toner.I replaced it with
a new toner not a refill
(HELP)
R.Kelley
RESA VII Tech



Re: Konica Questions answered here by Anonymous (5/28/09 11:27 AM) reply + / -

Thats odd. I think I fixed that problem with my printer once by turning off the printer and unplug. Leave it that way for a min or so then power up. See if it accepts new toner.


Test Cases for Testing Konica MFP Printers by fmandikuwaza (6/1/09 2:11 AM) reply + / -
Hi All

I am in the preocess of testing and evaluating different types and models of Konica Minolta Multi Function Printers (MFP). The first step i took was to determine my organisation's printing requirements and come up with a test plan. The next step that intend to take is to design test cases for each and every printing requirement identified. Am tring to come up wth effective test cases for the follwing:

1. Test Case for determining whether the printer is laser
2. Test Case for PostScript Printing
3.Test Case for printer networkability

I am kindly requesting for your assistance in this regard. If someone has sample test cases for printer testing, i will be very gratefull if they can let me have a look at them.

Thanks.

Regards.

Fungai


Minolta 2400 lights by ruggb (6/1/09 2:26 PM) reply+1 + / -
I have been refilling my cartridges since new.
My K has been refilled 3 times.
I refilled the M,Y,& C about 2 months ago.
The K light came on a long time ago and is constant on now.
Today all three (Y,M,C) started slow flashing.

I have removed and cleaned the cartridges, removed waste toner, and vacuumed the inside.

It prints fine.

Is it just because the cartridge counters are almost full?

Other than replacing the cartridge chips is there any way to reset the chip?

Is there a cheap source for the chips?

thx



Re: Konica Questions answered here by angela1969 (6/2/09 1:41 AM) reply + / -
ruggb -

yes you need to replace the chips. Waste toner is stored in the drum unit.

which country are you in ?


http://www.zinetic.co.uk


Re: Konica Questions answered here by Marton (6/2/09 9:30 AM) reply + / -
Hi!

I have a small network 1 PC, 2 notebooks. My KonicaMinolta PagePro 1400 W. printer is connected to the PC, which runs XP SP2. One of our notebooks runs XP, there is no problem by printing. But with my new HP Notebook with Vista, I cannot use well the shared printer. It is able to print from this notebook also, but extremly slow (approx. 5 minutes to print a single page). I tried to install the newest drivers from the Konica-Minolta site, but it doesn't work better. Do you have some ideas to solve the problem?


Pageworks 25 by RichardTLDC (6/2/09 1:46 PM) reply + / -
I get a Fatal Error 23 HSYNC on powerup of my printer. I was told that I might need a PWB-A and maybe printer head. Does this make any sense? Can the parts be found at a reasonable price? Help!


Re: Konica Minolta 2430/2430 How to empt Waste Toner by jackmathes (6/4/09 3:18 PM) reply + / -
I cannot find anything that will move. the only spring I can find is in the center and there are two of them (I can not figure out what they do at all). Where can I find a picture or ??? I have a 2430DL if that makes a difference.



Re: Konica Questions answered here by ruggb (6/4/09 4:17 PM) reply + / -
I have a 2400 and the door is on the side of the drum unit.
It blends in so I had to search for it a while.
it just slides open and is spring loaded (don't remember where the spring is). And it does lot latch open so it is a three handed job.
It will come pouring out so get ur plastic bag ready.


Re: Konica Questions answered here by jackmathes (6/5/09 3:02 AM) reply + / -
THANKS ! I found it...


Re: Konica Questions answered here by alboccio (6/11/09 4:27 PM) reply + / -
Hi,
We have a bizhub 350 that seems to have incorrect page counts and I was wondering if anyone has heard of this. We have had this printer for about 4 or 5 yrs and in the 1 st qtr of this year the counter doubled the entire 4 yrs. I can't see that happening without noticing supplies missing, very large amounts of scrap paper or stacks of paper walking out the door. Very perplexing!


Re: Konica 2300W by Chris34jm (6/12/09 8:43 AM) reply + / -
Whenever I reboot my computer (XP & SP3)I frequently have to uninstall & reinstall the printer as I get the usual status window telling me it's either switched off or printer cable not connected even when they're normal. Does anybody have any ideas why & also how to fix it? Many thanks for any help you can give me.


Please help with 5430DL toner issue. by sgr (6/22/09 8:21 PM) reply + / -
Hello,
I have a KM 5430DL that has run fairly well for the last 2 years. I recently ran out of black toner and refilled the original toner cartridge as per the instructions supplied by the kit to the 6K page capacity and also replaced the chip. All went well for the last 6-8 months until the other day. I started to find that the black toner was leaving a grey 1 inch wide streak down the full page. I called KM service and they had me check the transfer belt, calibrate, reset and clean all laser lenses all to no avail. I did some investigating on my own and found that the black cartridge was depositing toner on the transfer belt even though it was not part of the print job. I checked to see if there was anything foreign in the cartridge around the green transfer roller, but did not see anything. I also noticed that the refilled cartridge is less than 25% in 6 months when the starter cartridge lasted me nearly 2 years. I found most of the toner in the lower cartridge reservoir. Emptying this did not make a difference. It seems to me that I need a new black toner cartridge, but was hoping that somebody might have a suggestion for me to remedy this.
Regards,
SGR


Re: Konica Questions answered here by rick sys admin (6/23/09 10:28 AM) reply + / -
I was hoping someone could help me with this issue. First off, I like the 9100s I have, but for some unexplained reason, they occasionally cut off documents. What I mean by cut off, is that they print essentially half a page, and leave the rest of the page blank. Is there any direction anyone could point me to as to why they do this? Is there some setting that is incorrect?


Re: Konica Questions answered here by strewf (6/27/09 2:37 AM) reply + / -
Hi all, still having problems with a 2430DL, uploaded current drivers from Magicolor web site and now have a Color laser printer which is dead...........
How the hell do you reserect a dead 2430DL?
If it wasn't for the fact that I had just refilled the black and have 80% of all colors still unused I would walk away...

So any help, will be gratefully appreciated.

Regards
Steve


Re: Bizhub C450...scan settings by Anonymous (6/28/09 1:46 PM) reply + / -
I have a bizhub C450 and in order to scan several different pictures....I have to keep changing the scan settings. The Default is PDF and I need JPEG as well as a higher resolution. How to I set the settings to 'stay' rather then jump back to default after every picture. Thanks so much!


Re: Konica Questions answered here by Anonymous (6/29/09 3:51 PM) reply + / -
I can't remove the paper jam, can't get to the roller bar


Re: Konica Questions answered here by Anonymous (6/30/09 2:53 PM) reply + / -
I have 2 vertical lines running down the colour images of my 2430DL Magicolour. The tech said it was the image transfer roller and I paid to change it. The lines are still there, now he is saying to replace all the toners at a cost of $800, or change the drum, which we changed last year.

What do you advise?


Re: jpeg 062809 by cabinets (7/1/09 8:48 AM) reply + / -
Different model printer, same questions.

This doesn't get me to settings I need but maybe it will help you.

If your printer has a Utility/Counter button on the control panel, press that. On mine, that brings up a screen that includes a "user setting" button. Under that, there is a "scanner setting" button. That has a choice about jpeg density. I can't figure out where you would select jpeg in the first place though.

Risk of screwing something up is yours, but maybe you can find answers you need by looking through some of those settings.


Re: Re: Konica Questions answered here by Anonymous (7/1/09 9:20 AM) reply + / -
re the 2 lines...

have you tried cleaning the laser sensor widnow ?




5430dl error code 0094H by Hunter101 (7/3/09 6:23 AM) reply + / -
Hi,

Could some tell me what a Fatal Error code 0094H means, and what parts to replace to correct it?

Many thanks.
Richard B.


Re: 5430dl error code 0094H by healthup (7/4/09 9:41 AM) reply + / -
waste toner bottle: near full ?
http://www.fixya.com/support/t117924-waste_near_full



Magicolor 2200 Streaks by gyroplane (7/4/09 9:40 PM) reply + / -
Started getting large vertical regions with a very light cyan 'wash' or very light large streaks. Changed cyan toner cartridge, and cleaned the long skinny 'window thingy'. No change. Any suggestions?
Thanks.


Re: Re: 5430dl error code 0094H by Hunter101 (7/6/09 1:23 AM) reply + / -
Hi,

No, the waste bottle is empty.

Richard B.


Re: Konica Questions answered here by zombiewoof (7/8/09 9:13 PM) reply + / -
Great answers here. I just replaced the Yellow toner on my 2430 DL with OEM 2400 series toner. I've replaced a ton of carts on this machine over the 2 years. Problem is it now throws a "Incorrect Cart - Yellow" error, and flashes the error light. Even when I put my old yellow cart back in I still get the error after restart. Just for kicks I test-printed and actually got a Nag error telling me that by using "the wrong cart I have voided my warrenty". LOL. Its the exact cart the mfg specs. Any ideas?
Thanks in advance.


Re: Re: Konica Questions answered here by Anonymous (7/11/09 3:23 PM) reply + / -
You can get the manual here
http://printer.konicaminolta.com

It tells all about replacing the AIDC.


Re: Konica Questions answered here by bwm1256 (7/16/09 10:17 AM) reply + / -
Magicolor2490mf won't come to ready mode. Turn unit on, cycles toner carousel, warm up indicator in display goes out but ready light for print key stays red. you can scan and send faxes but it will not print anything. There are no service error codes or indicators present in the display. Any suggestions?

Bert


Re: Konica Questions answered here by bwm1256 (7/16/09 10:19 AM) reply + / -
Magicolor2490mf won't come to ready mode. Turn unit on, cycles toner carousel, warm up indicator in display goes out but ready light for print key stays red. you can scan and send faxes but it will not print anything. There are no service error codes or indicators present in the display. Any suggestions?

Bert


KM 2550 EN - stuck in by Thomas R. (7/17/09 7:22 PM) reply + / -
After - dumb idea... - upgrading to the 3.10 firmware, the printer stopped working after going to energy saving mode. After a power off/on it worked again. Then a week later, I can still ping it, get to the webpage, ftp into it but can not print any more, can not upgrade the FW any more. Support is clueless and useless as well.
Any idea? (besides buying a new one)

Thanks,
Tom


Re: Konica Questions answered here by ntv (7/22/09 9:48 AM) reply + / -
Hello. I work for a law office and we purchased a new bizhub. My boss asked me if I could attempt to sell our old bizhub (Konica Minolta Di 251) online to see what we could get for it. I have an interested buyer but she backed out because we weren't sure how she would connect/hook it up to her laptop. Is there an easy way to hook up the bizhub or would you need a technician to come? Thanks for the help


Re: bizhub by cabinets (7/22/09 10:33 AM) reply + / -
Ours is hooked up to various computers through the network. I don't know the specific details, but getting it set up involved work both on the part of our network administrator and technicians from the office equipment company.

Ours has a bunch of manuals. You could look at the Konica site and see if you can find manuals for yours, including a net work manual and see if you could figure out how to network the printer and a laptop from that.


Re: Konica Questions answered here by Zand (7/22/09 4:16 PM) reply + / -
I have a Magicolor2400W.

When I print an image, I seem to have a vertical streak down the paper about 1/3 way in from the left hand side.

It looks like something is lifting some of the toner off before it gets set. How can I figure out what's wrong and how to fix it? I'm using Hammermill color laser gloss paper.


Re: Konica Questions answered here by chuck@nwedison.com (7/23/09 10:32 AM) reply + / -
Hello. My office purchased a Konica 8031 printer with a Fiery controller. The biggest headache we've come across is the scan to e-mail feature. We can get the machine to scan documents and e-mail them, but when you open up the scanned image it's fragmented. The top portion of the document seems ok but halfway down the text and graphics have "moved over" a few inches. No one from the company that sold us the printer to several IT guys I've consulted can figure this out. When a document is simply copied in the machine it comes through fine, it's just in the aftermath of scanning and e-mailing that the image seems to get shredded. Any assistance would be greatly appreciated.

Thanks


Re: Konica Questions answered here by IckiRay (7/23/09 10:56 AM) reply+1 + / -
I have a Magicolor 2300W that has been a workhorse! What is happening now, however, is that the FIRST page I print the printer creases the page all the way across,about three inches or so back. After the first page it prints ok, and it seems it does it only when it warms up, but that may not be the case. Any ideas on what to do?


Konica Questions answered here by ntv (7/23/09 11:07 AM) reply + / -
Hello. I work for a law office and we purchased a new bizhub. My boss asked me if I could attempt to sell our old bizhub (Konica Minolta Di 251) online to see what we could get for it. I have an interested buyer but she backed out because we weren't sure how she would connect/hook it up to her laptop. Is there an easy way to hook up the bizhub or would you need a technician to come? Thanks for the help


Re: Konica Questions answered here by cabinets (7/24/09 9:52 AM) reply + / -
http://solutions.konicaminolta.com.au/support/um.cfm?

You can find user manuals here.

The one for your printer appears to discuss installation of the printer controller and drivers.


Re: Konica Questions answered here by kevstir71 (7/24/09 10:01 PM) reply + / -
I have a minolta magicolor 3100 that is in working condition. I just got it from a friend who does not have the install disc, so I tried to download from the site and I was unsucessful everytime. I tried other sites, but all that happens is the files get unzipped and it tells me , but no install??? I looked for the files and can't find them. How do I get the drivers installed so I can use the printer?

Thank you!


Re: Konica Questions answered here by kevstir71 (7/24/09 10:03 PM) reply + / -
I have a minolta magicolor 3100 that is in working condition. I just got it from a friend who does not have the install disc, so I tried to download from the site and I was unsucessful everytime. I tried other sites, but all that happens is the files get unzipped and it tells me , but no install??? I looked for the files and can't find them. How do I get the drivers installed so I can use the printer?

Thank you!




Konica Minolta Magicolor 2430 DL drum behaviour by megafranzi (edited 7/25/09 5:59 AM) reply + / -
Hi,
my Magicolor 2430 DL told me that its drum life ended.
So as I had not yet found this thread I believed that I had
to buy a new drum.
Looking at the cost of a drum and considering that I would have
to buy a new toner-set before long I found out that it was cheaper to buy a new printer of the same type. My plan was to use one printer as a "spare parts pool".

When I had got the second printer I replaced the drum of the old printer by the new one. This didn´t work.

After some experiments I took the new printer and replaced the new drum by the old drum. This time it worked. Both drums are working in the new printer and the printer displays 100% drum life for both.

What is the reason for these facts? Does the drum leave some memory on the printer? Or is there something wrong with displayed reports? Is there some reason in the firmware for this behaviour?

Evidently the cause is not a destroyed fuse or so...

P.S.: I should say that this works only in the new printer...







Re: Re: Vista 64 bit drivers by retiringinmind (7/26/09 3:14 PM) reply + / -
Hey there. Did you ever get your 2300W to work with Vista 64 bit? I am going to be buying a laptop for my wife and am hesitant to get her a 64 bit if she can't use the printer...a number of sites suggest the 2400W driver, that is available in 64 bit, but the printer is supposedly very slow with that driver. Not an optimal situation...


Re: Konica Questions answered here by Anonymous (7/27/09 5:25 AM) reply + / -
what is the error code 14h on a konica minolta magicolor 2500w


Re: Konica Questions answered here by cabinets (7/27/09 7:17 AM) reply + / -
Typing error 14h konica in a major search engine gave me a manual for a 2300 in the first 5 hits.

I did not take the time to hunt through it for the message, but maybe that would help you.


Re: Re: Konica 2300W by xrayangiodoc (7/30/09 8:46 PM) reply + / -
You may need to go into your routers interface and make sure the network ID that the router assigns to the printer on bootup is, "static". Otherwise, your PC is looking for the printer with an incorrect network ID and thinks it is off. Once you have done that, you should, "remove" the printer from the PC's control panel and then reinstall it using the correct network address.
The above assumes that your printer is connected via the network. If it's setup via Usb then the cable might be bad.


Re: Re: Re: 5430dl error code 0094H by Hunter101 (7/31/09 1:39 AM) reply + / -
Hi,

Since I posted this question, the printer has been back to Konica for repair under warrenty. The problem was caused by a broken drive shaft in the 2nd transfer drive assembly.

Thanks for you time,
Richard B.


Re: network setup issues by Bnystrom (8/1/09 6:39 PM) reply + / -
I just finished setting up a 2300 DL that was given to me and the network setting were a real pain. The first thing I did was to set up a TCP/IP port for the printer with an IP address outside the range that the DHCP on the router covers (my router uses 192.168.1.1 to 192.168.1.49 and the printer port is 192.168.1.51). When setting up the port, make sure you select "Minolta-QMS as the printer type. I made sure that the default gateway was on the same subnet (router=192.168.1.1, printer 192.168.1.254). The last piece of the puzzle is that the Protocol in the port configuration needs to be set to "Raw", rather than "Lpr". It took a lot of swearing to figure out that last bit. ;-)


Re: Konica Questions answered here by Charidy (8/4/09 9:02 PM) reply + / -
I have a Konica Minolta Magicolor 2430DL

I was printing labels and they jammed up under the heating element. I can not get the jam out and was wondering if there is a way to remove the element safely to get the paper jam (labels) out.


Re: 2490MF troubleshooting by volcanogirl (8/6/09 4:23 PM) reply + / -
What does "Service Call 102H" mean? It also says "Machine Trouble" when you insert a piece of paper for copying or scanning. The error code can be cleared only by shutting the machine off. This is a Konica-Minolta 2490MF copier/scanner/printer.



Re: paper jam in subdrive unit by Anonymous (8/7/09 3:44 AM) reply + / -
we have a konice r-2 machin,
problem:- paper jam at exit from accomulator.
:- S-27 did not turn off
this message for all normal prints


Re: Konica Questions answered here by Dimaster (8/7/09 9:26 AM) reply + / -
We replaced the black toner for a Konica 5430 with a new toner and the printers keeps telling us the toner is empty. we know this is a new toner and it's full. is there a way to reset to sensor or make the printer recognize a new toner?

thanks


Re: Re: Konica Questions answered here by xrayangiodoc (8/7/09 4:04 PM) reply + / -
I have a 2430DL and when I refilled my toner I also REPLACED the chip with a new chip that was purchased as part of the tonor/refill package.


Re: Konica Questions answered here by eskimo (8/7/09 4:15 PM) reply + / -
I have a 2400 konica minolta laser printer with the error light on. Any ideas I have rotated the ink cartridges removed them and shaked them down for the toner, so I don't think they need replacement.


Konica Minolta Bizhub c350 by DEB0725 (8/10/09 7:44 AM) reply+1 + / -
We have to replace the imaging units on our copier/printer and would like to only use it as a B&W service and discontinue using the color portion. Is there a way to only change the black imaging unit and set it to work as a B&W printer. This would allow us to save a large amount of money versus having to stop using the machine for now due to the cost to get it back to full working order.

thanks!


Re: Konica Questions answered here by Anonymous (8/20/09 1:34 PM) reply + / -
Recently we had to purchase a new modem for our computer networking. In so doing, our copier bizhub c352 minolta, can no longer communicate. We would like to have our computers send doc. to our printer to print. We know since we've changed to a new modem, that we have to reconfigure the copier. We don't know how to do that. We forgot to mention that this is setup as a wireless system. Please advise.


Re: Konica Questions answered here by Anonymous (8/25/09 6:41 AM) reply + / -
Hello

I have problems to install a magicolor 2550 printer, I got an error of syntaxis when a send any print out, at the beginning I thought that the controler was the problem so I download from konica minolta web page the last one but did not work I got the same error.I'm using a Windows XP OS also I try with another machine and I got the same error. could you help me. Thanks :)



Re: Konica Questions answered here - Konica 7812 by aquaman (8/25/09 8:22 PM) reply + / -
Does anyone on this forum have a Konica 7812?
I would like to know if you have had any problems with it. I have cleaned mine and have full toner cartridges installed but I still keep getting replace a yellow or a cyan cartridge? Is this a common problem with the Konica 7812.

What other problems can I expect to have with the 7812 and where is there a good source of information for the Konica 7812 ie: manuals, list of repair centres(canada), etc. Thanks


Re: Konica Questions answered here by ruan (8/26/09 11:35 PM) reply+1 + / -
I'm not sure if this is related to your area of expertise, but I have a Minolta C6500 with an external Fiery. The problem I have is that the Fiery keeps shutting down automatically every few minutes, any idea what can cause this? (I've already checked the power settings on the Fiery desktop, shut down hdd etc is set to 'never', and hibernation is also set to off)


Re: Konica Questions answered here by Anonymous (8/29/09 9:02 PM) reply + / -
You still on this thread


Re: Blank line in the middle of the page by Anonymous (9/6/09 7:48 AM) reply + / -
I realise this may be of little help given how long ago your problem was posted, but perhaps for the next person ... I had the same problem, a white vertical line printed on each page. I tried swapping the drum and it didn't make any difference. What cured the problem was to clean the laser. Remove the drum, and underneath it is the laser - all you can see is a tranparent window in the middle which is about half the width. Give that clean with a dry cloth, put the drum back in and if its like mine the problem will be gone.
--
Brian Cryer
www.cryer.co.uk/brian


Magicolor 2490MF - streaking by Anonymous (9/6/09 11:19 PM) reply + / -
I recently bought a second hand Konica Minolta Magicolor 2490MF. There is a lot of streaking on colour prints and when I look inside there is a fair bit of toner leaking/spilt (cyan and yellow) around the carousel that holds the toner cartridges. The previous owner installed non-Konica toner so that may be the problem. However I cannot remove them as they seem to be stuck and I don't want to force them out. Is there a way to disassemble the carousel and remove it so that I can thoroughly clean it and replace the cartridges?


magicolor 2550 faded printing by storme (9/9/09 9:06 AM) reply + / -
HI, I recently carefully removed some paper residue from fuser area. replaced the green fuser seperator levers, and replaced the transfer belt unit and its electric connector.
paper runs through fine but im only getting evenly faded images now. all colours present but as a ghostly, light image.
was fine before.
cannot find anything changed in the printer and it was printing fine (other than constant paper pick up jams and then fuser roller paper jams!)
has anyone got any ideas
im confused as its so sudden and i keep thinking i must have not replaced something properly - nothing seems damaged either.

please help!




Re: magicolor 2550 faded printing by peekaypeekay (9/10/09 3:36 AM) reply + / -
Just a thought. You may have disturbed some toner dust in the printer during the replacement, and it may have settled across the lens glass, thus dulling down the image. Remove the transfer belt unit, and toward the front of the space where the transfer belt unit sat (I'm presuming your 2550 is constructed similar to my 2450DL) is a thin horizontal strip of glass. Clean this with soft cloth or tissue.


Re: Re: magicolor 2550 faded printing by storme (9/10/09 4:16 AM) reply + / -
wish it was that simple my friend, I know the old glass strip one from early days of 2550 laser troubles!
the image im getting has no stripes- just evenly faded and ghostly. a new phenomenon for me.
thanks anyway

still hoping!


Re: Konica Questions answered here by captfire4 (9/12/09 8:00 AM) reply + / -
Error code replace transfer belt unit on our C252- how long do we have and is it a consumer replacable unit?


Re: Konica Questions answered here by jdjr (9/12/09 8:22 AM) reply + / -
I have a Konica Minolta 2430DL printer. I am receiving a paper jam behind the fuser every time I try to print. The paper comes out of the top of the fuser about 1.5 inches just below the yellow tabs then stops. Any help would be appreciated


Re: Konica Questions answered here by LisaW (9/13/09 6:31 AM) reply+1 + / -
I have a Konica Minolta 8031... put new imaging unit in and ran OK for a few hundred copies. Started getting toner around edges of sheet and then turned into a 4" band of blue across entire front and back of sheet.

I put the old unit back in... worked fine, but had very little life left and is now asking to be replaced.

Can I take the reset chip from the new unit and put in the old unit and continue on? I haven't done this before, so any help would be appreciated!!


Re: Konica Questions answered here by treasurehawk (9/13/09 7:38 PM) reply + / -
I have a magicolor 2350, I refilled the black toner, but the message says can not rotate cartridge, if i reboot the printer the toner drums turn ok.

It also seems like the cartridges don't quite line up with the removal hole.I cleaned everything and had to turn the cartridges manually.

Can i get into the service menus and re-time it.

I do not have the password to do this.

Thanks,

treasurehawk


Re: Konica Questions answered here by wstephens (9/15/09 7:19 AM) reply + / -
Hi - I am a graphic designer running a 2350 Konica on Mac 10.5.8. Most of the time it runs absolutely fine, but if I try and send anything more than an invoice or a letterhead to it (for example a proof of a poster) it takes forever to spool and print.

If I send a normal PDF with fonts and pics = problem
If I send a JPEG of the same page - it prints fine.

So I am guessing it is either a problem with an EPS or perhaps a postscript problem?

Does anyone have any suggestions of anything else I can try to fix this?

Thanks

wstephens


Re: Konica Questions answered here by arlenan (9/17/09 6:58 AM) reply + / -
I have a magicolor 2450 that has always worked fine until last week. It is pringing a dark black line down (slightly off center) of each page. I have cleaned the little glass inside, replaced the drum, and each of the tonor cartridges.

Can you help me?


Re: Konica Questions answered here by Grill Copier (9/21/09 4:49 PM) reply-1 + / -
I have a Konica 3135 Copier. Last week while making copies the pages began coming out blank. I assumed I needed Toner. I purchased the Toner and Replaced it. This did not fix the problem. I had a tech come out today who adjusted something and sadly I didn't pay attention; because of course it was fixed. I have a huge project to get finished; it's after 5 p.m. and not even half way through the project the pages are coming out very light. Increasing the copier density did not fix the problem. I can't find any manuals online... I'm completely lost I've checked everything I know to check. Is anyone out there??? Can anyone suggest what I should check? I'm waiting... :) Thanks!


Re: Konica Questions answered here by ppywhp (9/25/09 8:33 AM) reply + / -
I have a Konica Minolta PagePro 1350W, and it's worked pretty well until now. I just moved into a new place, and hooked up my printer to my laptop. It won't print, the error light just flashes. I can't figure out anything else, but I feel like this is simple to fix.


Re: Konica Questions answered here by SegaSing (9/25/09 10:03 AM) reply + / -
Konica Minolta 5430 DL - K toner low. Should I replace now or wait until it is empty? Not sure because it still prints black fine but I think it might be taking / mixing from the other colors to print black causing the other colors to empty sooner. Please advise.


Re: Re: Konica Questions answered here by Anonymous (9/29/09 3:30 PM) reply + / -
I am having the same issue with my 2300DL but with the yellow toner. I replaced the toner with a brand new cartridge from Staples and the printer will not recognize it as a new cartridge - it still reads as an error "replase yellow toner". What did you end up doing to fix this problem? I tried looking for and cleaning sesnors, turning the machine off and letting it sit, taking the toner out and putting it back in, but nothing seems to work. Any suggestions would greatly appericiated.

thank you!


Re: Konica Questions answered here by Anonymous (9/30/09 11:32 AM) reply + / -
We have a Konica/Minolta Bizhub C252 and we have a loud grinding noise when it is stabilizing and copying. Also, now the color copies are coming out 1/2 green on the left side.


bizhub 252 replace transfer unit by bkuda (10/1/09 8:02 AM) reply + / -
how do I clear the message (Replace Transfer Unit)so I can use the copier until my new transfer unit arrives


di5510 disassembly by snapper49 (10/7/09 9:19 AM) reply + / -
I need to return a di5510 (end of lease) and am required to remove the sorter, finisher and print controller; I also need to drain fuser oil and 'secure scanning mechanism' prior to shipping. I can't find any information on doing these things. Is there an online manual or documentation with details? Thanks.


Re: di5510 by cabinets (10/7/09 9:31 AM) reply + / -
I have found BIZHUB operator manuals online. Might try the Konica Minolta site and see if you can find manuals there (although this may be something not in operator manuals). If no manuals, maybe there is an online support/question area you can try.

Or how about whoever set the machine up for you at the beginning of the lease?


Re: Re: di5510 by Anonymous (10/7/09 10:18 AM) reply + / -
I have a users manual which is of no help. I found a service manual online but it had no real information either. I did call the company and they are sending someone out to take it apart. Thanks



Re: Konica Questions answered here by 8031help (10/12/09 4:20 PM) reply + / -
I have a Konica 8031 that has been connected to our local net. We recently had a hard drive that was near to failure on the Mac G5 w/ OSX 10.4.11, which is our primary typesetting system. The local Mac tech transferred our data from the old drive to a new one but since then we have been unable to print to the 8031. I have just deleted the old profile and tried reinstalling the printer. When I send a file to the 8031, I get error 32: Remote Host did not accept data file. Any suggestions?


Re: Konica Questions answered here by Anonymous (10/12/09 5:15 PM) reply + / -
I have a 5430DL. I replaced 2 of the toners but it still says they are empty and the error light is on. I powered down and repowered up but didn't help. Could you please help.


Re: Manually remove cartridges / clean contacts by Anonymous (10/13/09 2:35 AM) reply + / -
Problem :- I am having trouble with printer recognising toner cartridges even though they have been in the printer for some time. When i try and replace the carts one by one to clean the chips on them I get 'cannot rotate cartridge' message...

My Solution:- The way to manually remove cartridges and manually rotate cartridge carousel is to press in a thin pen or pencil in the square hole on the top right of the printer when you have the cover open. when you do this the carousel should spin freely. The take all of the toner carts out and clean them up best you can and if you have a solvent cleaner then use some of that on the chips. Take out the drum unit. The next job is to clean the contact that touches the chips. This is located on the right hand side, deep inside the printer. It looks like a 3/4 inch , black, square flat plastic unit with three off set sprung contacts. it sits in a spring loaded white plastic hinge and has a light blue electronic plug in the base of the unit. The way to clean this is to remove the black contact unit via holding clips at the rear.. (this all can get a bit tricky) then unplug from the blue electronic plug and you should be able to hold it in your hand. Prize the black unit open and dont lose the clips. Clean inside with solvent cleaner and rough up the surface of the contacts with some fine sand paper. Put back together again making sure the contacts are nice and springy and everything is in place. Next another tricky job. Put the light blue plug back in (you may need to rotate the cart to optimum postion. and clip the black contact unit in place. Put your drum and toner back in using the manual rotate. Turn on printer and cross your fingers but it worked great for me.


Re: Konica Questions answered here by Michael Colter (10/14/09 4:50 PM) reply + / -
I have a Magicolor 2530dl that displays a fatal error 14h. Can you please tell me what this refers to?

Thank you!


Re: Konica Questions answered here by mikea (10/16/09 10:48 AM) reply + / -
I have a Minolta Di251 and the toner is leaking all over the place. We bought the toners from Quill and it says it is compatible for the Di251. Any clue or should i just have the technician check it out?


Re: Re: Vista 64 bit drivers by Anonymous (10/18/09 12:29 PM) reply + / -
Hello,
Could you please share your soluton for 64-bit drivers for KM mc2300w (XP, vista or even windows 7). Thanks in advance.
Erik.


Re: Konica Questions answered here by Anonymous (10/18/09 3:54 PM) reply + / -
how do you replace the transfer belt on a minolt 7300


Re: Konica Questions answered here by vgroups64 (10/18/09 10:46 PM) reply + / -
hello kindly tell me the site i need it


Re: Re: Re: Konica Questions answered here by Anonymous (10/19/09 7:28 AM) reply + / -
I went through the menu selections on the actual printer of a 5430 and set the printer to "continue" not to "stop" when the toner is low. This way if they are refils with bad chips that the printer won't recognize it will just continue to print and not acknowledge that fact that it is low or empty. You will have to watch your printing just to check when 1 is getting low but it will override the chip problem.


Re: Konica Questions answered here by edugamar (10/19/09 2:43 PM) reply + / -
ola tudo bem a minha maquina esta dando uma mensagem de troca de unidade de transferencia eu tenho que trocar ou tem jeito de ressetar minolta bizhub c252 obrigado


Re: Konica Questions answered here by Anonymous (10/24/09 8:32 AM) reply + / -
Konica-Minolta Magicolor 2400W

Reached the 1500 page limit of the color cartridges, and print quality showed signs of low toner. Then sat idle for several months before new cartridges were ordered and installed. After new cartridges installed and printer cleaned, print is very faint and barely visible.

The following is what has been attempted since...

Reinserted the old toner cartridges (all 4) and then set the software to override the empty cartridge counter.
Replaced the drum with a new unit.
Reinserted the new cartridges.
Cleaned (again) the interior items following the user manual (rollers, laser lens, etc)
Printed about 50 pages (10 color and 40 b/w) - all consistently faint (makes me question a setting but can't find one)

There was no change in all of these attempts.

Here is what was suggested from online folks...

"The darkness setting needs to be reset" - I cannot find any reference to this in the user manual, would this be a technician setting?
"The fuser wire is not getting hot enough" - Replacing the fuser assembly likely costs more than the printer is worth. Is this possibly repairable?
What would you do at this point? I have spent $350 in parts already, and an incredible amount of time,

Is there possibly something I am overlooking?

All I can get from the Konica site is to take it into one of their service centers. I have to call during business hours to even find out where the closest center is.

I went to the www.nodevice.com site but cannot find a service manual for this device

Please help if you can.


Re: Konica Questions answered here by Scott DeMent (10/28/09 9:57 AM) reply + / -
Hello,
I have a BizHub Di1610. It squeaks while printing. i was wondering if there is a place to lube this. If so. what kind of lube?
Thank you
Scott


Re: Konica Questions answered here by sandramc (10/28/09 1:21 PM) reply + / -
I have a 1350W that's been trusty and beloved, up to this point. My mom shipped it across the country to me and packed it well; there wasn't any external damage when it arrived. But when I turned it on and it cycled through its little warm-up, I got a medium-pitched whining sound, like something wasa trying to turn but was stuck. When I tried to print something, the paper wouldn't feed. I heard the same whining sound and I heard something clack when it stopped. I noticed that the inner part of the paper tray, which has two springs underneath it and adjusts to the width and thickness of the paper supply, was jammed in crooked, so I removed it and put it back in straight. I still get a blinking error lightning bolt when I turn it on, and still no paper feed. Help!

I should add that I'm running a MacBook with Tiger, so I can't run the Windows-only utility that tells you what's wrong with the printer. It took me long enough just to get find the right open source printer driver.


Re: Konica Questions answered here by sailerman (10/29/09 6:51 AM) reply+1 + / -
QMS 2200....I have a QMS 2200 magicolor. The image is shifting down the page when it prints about 2-3". As the paper feeds I can hear it getting "stuck". It continues thorough and thens ends up jamming as it exits in the fuser section. It does not jam when printing black and white, however the image still shifts. It was working fine one night and then when I powered up in the morning this happened. It has about 9,000 faces, 5788 color, and 25,000 planes on it. The color ends up smudging all over the place, but the black and white portion is ok.

The consumables are all original. Where should i start?

thanks in advance.

sailerman

PS I used to work at kmbs.


Re: Konica Questions answered here by C252 (10/29/09 10:39 AM) reply + / -
I have a Konica Minolta Bizhub C252 and will not fax I tried going under the Admin. Settings but the fax settings button is no longer available anymore. Does anyone know how to get it back? I checked the manuals nothing on how to get the fax setting button to show up under Admin. Settings. Thanks


Re: Konica Questions answered here by sailerman (10/29/09 2:25 PM) reply + / -
Since I don't know your setup..

Was is faxing before?
If this is the first time, do you have the fax board installed?

You can log into the machine using your web browser. Type in the IP address of the copier in your web browser without the http, just the numbers (assuming you are using it with a network). That should bring up the user interface. You should be able to control it from there.

There is also the admin mode. Have you tried that?

Mike


Re: Re: Konica Questions answered here by sailerman (10/29/09 2:33 PM) reply + / -
In general, if they were never opened, kept away from moisture and the sun, they should be fine.

I am not an expert but sold machines for a long time.


Re: Konica Questions answered here by tg7527 (10/31/09 7:47 AM) reply + / -
I have a message on my Konica Minolta 2550 that Black toner is missing I just changed it last week.. What I should do?


Re: di5510 disassembly by sailerman (10/31/09 8:06 AM) reply + / -
There is no fuser oil in that machine. The leasing company would have used a generic form. Years ago the copiers had fuser oil. Yours does not.




Re: Re: Konica Questions answered here by sailerman (10/31/09 8:17 AM) reply + / -
The waste toner is replaced by a technician, it is inside the machine


Re: Konica Questions answered here by Anonymous (10/31/09 8:20 AM) reply + / -
QMS 2200....I have a QMS 2200 magicolor. The image is shifting down the page when it prints about 2-3". As the paper feeds I can hear it getting "stuck". It continues thorough and thens ends up jamming as it exits in the fuser section. It does not jam when printing black and white, however the image still shifts. It was working fine one night and then when I powered up in the morning this happened. It has about 9,000 faces, 5788 color, and 25,000 planes on it. The color ends up smudging all over the place, but the black and white portion is ok.

The consumables are all original. Where should i start?

thanks in advance.

sailerman

PS I used to work at kmbs.



Re: Re: Konica Questions answered here by saratoganotecards (11/2/09 9:39 AM) reply + / -
I have a 2350 printer the first sheet will print with black smuges on the print, all of the other prints will be fine untill I change the print job then it will smudge or steeak again, then again will print the remainder of the job fine untill you change it, then it will do it again, any ideas?


Re: Re: Re: Konica Questions answered here by Anonymous (11/2/09 9:48 AM) reply + / -
Are you printing the first page on thermographic (raised lettering) letterhead? If so, it will melt as it goes through and ghost an image down the page. There can also be a build up of toner on the cleaning blade a new drum would fix that.

I am not a technician however. Good luck


Re: Konica Questions answered here by saratoganotecards (11/2/09 10:16 AM) reply + / -
Thanks for the quick reply. No on the first, I will check on the second. Is there a cleaning blade on the PC drum? Do you think it can be cleaned or should I replace the PC drum, the print quality is very good after the first print of the job, the black streaks go away. .

Thank for the help

Gj


Re: Konica Questions answered here by sailerman (11/2/09 4:33 PM) reply + / -
YOu can try cleaning the blade if you can get to it. Nothing abrasive (isopropyl alcohol will work) on a clean lint free cloth.. don't touch the drum with your fingers. The cleaning blades are like windshield wipers when they get worn they streak.

You can also clean the fusing rollers with the alcohol, toner can build up there as well.

Hope it helps...a new drum will work as well

Good luck


Re: Konica Questions answered here by saratoganotecards (11/2/09 6:31 PM) reply + / -
I want to thank both Anonymous and sailerman I took out the PC drum and put in a replacement from a spare KM2300.

Thanks again
Gj
PS can the PC drum be rebuild, and are the parts avaiable?


Re: Re: Konica Questions answered here by bestfire09 (11/3/09 2:04 AM) reply + / -
You can try to clean the IC chip that is build on the toner cartridge and error should clear after cleaning the IC.


Re: Konica Questions answered here by stl jjl (11/6/09 5:53 PM) reply + / -
I have a magicolor 2530 DL that just started printing the right 4 to 5 inches very faintly. I shook each of the toner cartridges with no change. System indicates each color is at 42% remaining and drum is at 24%.


Re: Re: Konica Questions answered here by peekaypeekay (11/7/09 4:52 AM) reply + / -
An earlier reply to a similar problem said something like ...
... "Some toner dust may have settled across the lens glass, thus dulling down the image. Remove the transfer belt unit, and toward the front of the space where the transfer belt unit sat (I'm presuming your 2530DL is constructed similar to my 2430DL) is a thin horizontal strip of glass. Clean this with soft cloth or tissue."


Re: Re: Re: Konica Questions answered here by stl jjl (11/8/09 8:28 AM) reply + / -
the lens glass was cleaned as a first step towards solving the problem. emptied the drum reservoir (for the first time in 6000 pages - never knew there was one) with no change in output. The right 5 inches are very faint to blank


Re: Konica Questions answered here by finstratin (11/12/09 9:55 PM) reply + / -
Hi! Great site! Took a 2300w Minolta laser in barter from client. Found he had broken a tab off a toner and caused drum not to spin freely in operation.

Discovered the button to relax the drum to spin manually here. Thanks! Now, I have gone and broken the glass and one side of the blue plastic strip that slides in and out from front cover side.

Wondering if this is necessary to have? Could fire or ? result if I slid back in without glass in it?

Also, the printer had a software factory code. Wondering if it will clear when I put all together again?

Or, is there a trick to clear the code on a 2300w?

Thanks!


Re: Konica Questions answered here by saratoganotecards (11/12/09 10:57 PM) reply + / -
I believe the glass prevents loose toner from the laser print head. But you need to see it it unit works, so tape the glass in and see it it will run and it you get that far and all is well, then replace the glass. Now your in business.

Gj


Re: Konica Questions answered here by sheine0127 (11/16/09 6:48 PM) reply+1 + / -
i just installed a new opc drum on my konica minolta magicolor 2400w; yet it keeps saying "put opc drum cartridge". any help would be greatly appreciated.

sheine0127


Re: Konica Questions answered here by Anonymous (11/17/09 8:32 PM) reply + / -
hi thereI have a question about printer2500w. it is provice error fatal 14h. how to show this problem?


Re: Konica Questions answered here by cthippo (11/22/09 9:35 PM) reply + / -
I've got a Magicolor 2200that prints beautiful test pages, but will not print from either the ethernet port or the parallel port. In both cases when I try to print the "data" light comes on for a few seconds, then goes out and nothing happens. The screen says idle and has shown no error messages. Ideas?


Re: Konica Questions answered here by specializedauto (11/24/09 1:58 PM) reply + / -
I have a Konica 8031. When I scan and go to view the document I am getting a black page and an error saying the file has been damaged! I am running Windows 7 and my boss is running vista and seems to have no problems with this. I have not been able to find any upgrades in software for the Fiery Scan. Please help!!


Re: Re: Konica Questions answered here by Anonymous (11/24/09 4:15 PM) reply + / -
Are you trying to scan direct to the PC from the Fiery as a twain? (pull scanning. If there are no drivers for the 8031 on KM website for windows 7, I would try scanning the document to the Fiery in a mailbox as a pdf or tif and then log into the fiery and download the file (Fiery download) from the fiery across the network. If you never installed that function it is on the Fiery install disk. You log into the Fiery using Webtools (try typing the Fiery's IP address without the Http (just the numbers) into your webbrowser.

Good luck


Minolta Di181 polygon mirror motor by intewedm (11/27/09 3:16 PM) reply + / -
I'm getting error code C1300 that has to do with the polygon mirror motor, but I don't know where the motor is located. Anyone know?


Re: Konica Questions answered here by moe (11/27/09 3:50 PM) reply + / -
Part of the laser scanner assembly. Laser scanners are always located directly above the toner cartridge photoconductive drum as they need to beam the laser light onto it to form the images. On that printer, you would need to remove everything above it to access it. Not fun.


Re: Re: Konica Questions answered here by Anonymous (11/27/09 8:30 PM) reply + / -
I have exactly the same problem. I am using built in Vista driver. I installed XP in a VirtualBox and added XP Magicolor 2200 driver, still have the same problem, so it is not Vista.
I installed new universal driver from Konika Minolta, it did not help. Anyone? Please help.


Re: Re: Re: Konica Questions answered here by Anonymous (11/27/09 8:33 PM) reply + / -
The same problem is the printer does not print. It prints the sample page but nothing over Ethernet port. Data LED flashed briefly and then the printer goes into the Idle state.


Re: Re: Re: Re: Konica Questions answered here by moe (edited 11/27/09 9:38 PM) reply + / -
To hazard a guess, you probably have driver issues, not printer problems. If it's printing the sample page, it's very rare that a printer would have a problem with its Ethernet port.


Re: Konica Questions answered here by cthippo (11/28/09 7:15 AM) reply + / -
Nice to know I'm not the only one!

On mine it will not print from either the parallel port or the ethernet. I've tried it with two different operating systems and nada, the data light flashes but nothing comes out. Still prints beautiful test pages though.


Re: Konica Questions answered here by gasha (11/28/09 9:50 AM) reply + / -
I have not tried the parallel port. I do not have the cable, but I assume that it will not print over parallel port either.

I do not think that it is the driver. I tried with XP driver in XP VirtualBox, I tried built in Vista driver, and I tried the new universal driver that can be downloaded from KonicaMinolta web site. It is unlikley that all three drivers are bad the same way. I am 100% sure it is the printer. It flashes the data led and goes back to Idle. Damn!

One more think. It used to work and then it suddenly quit.


Re: Re: Konica Questions answered here by Anonymous (11/28/09 10:46 AM) reply + / -
I found that there is firmware update. My printer has firmware 1.2.3. KonicaMinolta has 2.0.2 available for downlaod. However, they say a printer must have 2.0.1 to proceed with update. If the printer does not have 2.0.1 they provided a PHONE NUMER TO CALL !!! Bummers did not post it for download. I serched the web and found 2.0.1 at

http://www.minolta.cz/public/files.asp?id=708&ts=true&page=2

I folowed the FTP instruction download and found that the problem is preventing firmware download too! The data led is on while ftp is putting the firmware binary file into the printer
and after that it happily goes back to IDLE state instead of rebooting with new firmware.

I am getting pissed off!a %^*#@^&!




Re: Konica Questions answered here by Fred1970 (11/30/09 2:22 PM) reply + / -
Hello,

I dont know if this is the right place to ask this, but i thought it was worth a shot. I have a Konica BizHub C450 Printer/scanner/copier and i am trying to change one of the default settings. What i want to do is to change the setting from "Auto-Color" to "Black and White" under the "Color" setting. The factory default is set to "Auto-Color" which detects the presence of any color other than black/white and decides if it needs to copy in Color or Black & White.

This does not work for me since i usually write on colored paper and/or use highlighters.

So my question is this is there a way to change the default settings for the copier to Black and White?


Re: Konica Questions answered here by sailerman (11/30/09 3:30 PM) reply + / -
You can change the default settings to black and white either through user mode or the admin mode. If there is any color on the page, it will register as color if you are being billed for color.


Re: Konica Questions answered here by Julio Cesar (edited 12/1/09 10:55 AM) reply + / -
Hi. I bought a 2550DL and after 1 month the printer shows "ERROR 14" on the display. I reseted to factory defaults and now the printer does not initializes. There is no Konica Minolta authorized service in Rio de Janeiro and the phone mentioned in the owners guide does not work. What should I do?


Magicolor 2530DL paper jam and roller damage by hwistle (12/2/09 3:39 AM) reply + / -
I had a big paper jam in the printer. I was using standard paper, nothing too thick but it jammed big time. When I tried to retrieve the paper, bits of it were left in the roller. I managed to retrieve some, all folded up, like an accordion. In the end I think I took everything out, but I think I damaged the fusion roller because any further printing, first, tends to jam again and second, the toner is not fixing to the paper. I've been refilling the cartridges with toner myself and there are traces of leaked toner inside the printer, I wonder if this contributed to the problem. Anyway, I'm just wondering if I have to replace any parts and whether it will be cheaper to get a new printer or not. Konica have discontinued this model so I'm not too sure what my options are, I would appreciate any help. Many thanks.


Re: Konica Questions answered here by Anonymous (12/2/09 2:47 PM) reply + / -
I have a magicolor 2300 and when I print labels the black ink dosent seem to stay on the paper real well. some of the labels are fine but a lot of them are messed up in the black areas. If I print on regular paper things seem to be fine.


Re: Konica Questions answered here by bizbee (12/3/09 9:59 AM) reply + / -
where is the Image transfer belt on 203c? I know I can purchase it but don't know where it is. The manuel doesn't show it neither does the CD


Paper Jammed by Charidy (12/3/09 11:43 AM) reply + / -
I have a Konica Minolta Magicolor 2430DL

I was printing labels and they jammed up under the heating / fusing element. I can not get the jam out and was wondering if there is a way to remove the element safely to get the paper jam (labels) out.

I originally posted this question on 8-4-09.... still no response



Re: Konica Questions answered here by GlendaB (12/13/09 7:24 PM) reply + / -
Have a Konica 7040 that when first started up in the morning prints dirty 3-4 pages then is ok for most of the day if left ON. If it sits without use for 3-4 hrs, the next set of copies of 3-4 are dirty again. It had a new drum and cleaning blade and toner collection sheet (wiper below cleaning blade that catches the toner scaped off the drum) about 8 months ago. Cleaned out the used toner in the developer as well at that time. Been using OEM toner.
Any ideas?


Re: Konica Questions answered here by Anonymous (12/17/09 10:48 AM) reply + / -
magicolor 2300 dl leaves black splotches on back of the paper its printing on, also, doesn't print pictures completely - leaves unprinted areas.


Re: 2430dl print image has stripe by Magnumrose (12/18/09 10:12 PM) reply + / -
My photos have a 1/4" stripe through the length of the left side of the portrait position. It is lighter color, not as dense. What do I have to do to repair it?


2430DL ethernet setup in XP w SP3 by Jim Fort Wayne (12/20/09 8:13 PM) reply + / -
I have used printer via USB successfully. I need to set it up using ethernet. I tried to add a new port via add printer command with http://192.168.1.104:80/ipp as stated on page 92 in the manual but XP error says "Could not connect to the printer bla, bla, bla" I pinged the address & it answers. I have a config sheet from the printer & it shows the printer address as 192.168.1.104.

I try to access the printer via IE using 192.168.1.104 and get an error message not found.

I need help.


Re: 2430DL ethernet setup in XP w SP3 by Anonymous (12/20/09 9:56 PM) reply + / -
I had to do this when I bought a new computer, it's easier than you think. Go to >control panel > hardware & sound >printer >right click "Konica Minolta >ports tab> select or add appropriate port. Hope this works for you, it did for me!


Re: 2430DL ethernet setup in XP w SP3 by Anonymous (12/20/09 9:59 PM) reply + / -
I had to do this when I bought a new computer, it's easier than you think. Go to >control panel > hardware & sound >printer >right click "Konica Minolta >ports tab> select or add appropriate port. Hope this works for you, it did for me!


Re: Re: 2430DL ethernet setup in XP w SP3 by Jim Fort Wayne (12/21/09 5:30 AM) reply + / -
Thanks for the quick response. I think I have a problem reaching the printer. I can ping it and it responds but I cannot get it in Internet Explorer.

I have been to the ports tab many times. I follow page 90 and try to input port http://192.168.1.104:80/ipp and XP gives an error message.

Today, Monday, I'm going to try and reset the printer to factory defaults to see if that fixes anything. Hopefully the manual will tell me how to do that.

Jim


Re: Konica Questions answered here by Magnumrose (12/21/09 9:59 AM) reply + / -
I have had GREAT experiences with Konica Minolta's tech support. They are the best I have dealt with. Call them at:877-778-2687.

Write that number down, it isn't published anywhere that I see . . .
Merry Christmas!


Re: Re: Konica Questions answered here by Jim Fort Wayne (12/21/09 10:35 AM) reply + / -
Thanks for the phone number.

I think I've solved the problem. I disconnected the printer, 192.168.1.104, and ping'ed that address. It answered!! I changed the printer to 192.168.1.80 and it now works! I can access it via IE. Hooray!

Now I need to find out who is 192.168.1.104 and why there were two using 104. I have had that printer at 104 for 2 years.


Re: Re: Re: Konica Questions answered here by Jim Fort Wayne (12/21/09 1:31 PM) reply + / -
OK, here is the rest of the story. When I replaced my wife's computer with a WIN7 unit a few weeks ago, I forgot to set a static IP address. It got assigned 192.168.1.104 same as the printer which was shut off. We only print in color occasionally. When I turned the printer on to print Christmas cards, I had two 104s and I could not access the printer until I changed its address.

I reset my the WIN7 computer to the static address the old XP system had of 192.168.1.130 and could have left the printer at 104 but I had already changed it to 80.

WIN7 wouldn't take :80/ipp at the end of the address but it prints just fine with out that port additional info.

Bottom line, my mistakes. Happy holidays


Re: Konica Minolta 2500W OPC Fuse keeps blowing? by WarrenG (12/23/09 7:34 AM) reply + / -
Hi I have a Konica Minolta 2500W and recently reset the fuse for the dtum.

Everything was fine and the drum was reset 100%.

Its been a few months but I now have lines appearing across my print. I checked the fuse in the OPC drum and it had blown. I replaced the fuse with another new one and that one blew as well.

Thinking that the drum must be completely shot, I brought a completely new drum because all the toners are high capacity and between 75-100%

I have now replace the old drum with the new one but the fuse blew on that one?

Does anyone have any suggestions why the printer is taking out the fuse?

I have no problem obtaining new 80mA 250V fuses as I am a qualified electrician but have not idea of the componets of this machine or what might be taking out the drum fuses?

Any pointers would be really appreciated.

Regards

Warren


Re: Konica Minolta 2500W OPC Fuse keeps blowing? by WarrenG (12/23/09 8:49 AM) reply + / -
Hi I have a Konica Minolta 2500W and recently reset the fuse for the dtum.

Everything was fine and the drum was reset 100%.

Its been a few months but I now have lines appearing across my print. I checked the fuse in the OPC drum and it had blown. I replaced the fuse with another new one and that one blew as well.

Thinking that the drum must be completely shot, I brought a completely new drum because all the toners are high capacity and between 75-100%

I have now replace the old drum with the new one but the fuse blew on that one?

Does anyone have any suggestions why the printer is taking out the fuse?

I have no problem obtaining new 80mA 250V fuses as I am a qualified electrician but have not idea of the componets of this machine or what might be taking out the drum fuses?

Any pointers would be really appreciated.

Regards

Warren


2300DL magicolor - no colors Yellow, Red printing by warrickm (12/24/09 4:48 PM) reply + / -
Dear KonicaMinolta tech... I have a GREAT magicolor 2300 DL that i LOVE.. but for quite a while now the color has been really crap..

i have remaining usage in the cartridges per the display on the printer, but colors are totally awful. to test, i printed text in primary colors... red, yellow, blue, green, purple, orange, and black. yellow: nothing, dark blue: medium blue, red: nothing, black: fine, green: printed dark blue green, purple: printed light blue.

it appears that basically no YELLOW and no RED is printing... can you tell me what I need to fix??? I am running this with a vista powered laptop...

rick m.



Re: Re: Konica Minolta 2500W OPC Fuse keeps blowing? by healthup (12/24/09 5:55 PM) reply + / -
That's the way it runs.
When the mathine sees new fuse come in it resets the OPC counter and thought it is new OPC and blow the fuse at the same time.
You can check the OPC's remaining life it sould be 100% left now.


Re: Konica Questions answered here by NancyT (1/5/10 12:26 PM) reply + / -
I have a Magicolor 2500W - it has a solid yellow error light...my troubleshoot skills are turning it off and on. Anyone know what could be the issue or how I would know what the solid yellow error light means.


Re: Re: Konica Questions answered here by Anonymous (1/5/10 5:01 PM) reply + / -
It got out of alighnment - reboot it (turn it off and on) and it should go away



5430DL Printing Double Images & Large Pink Stripe by RMAYER (1/6/10 6:58 AM) reply + / -
My Magicolor 5430DL is printing a shadow image about halfway down the paper. It prints the first image fine, but then prints a faded shadow replica halfway down the sheet. It also prints a large (3" wide) pink strip all the way down the left side of the page.

This is the only laser printer we have in the office and we need it running asap!

Please help


Re: Konica Questions answered here by Anonymous (1/6/10 8:20 AM) reply+1 + / -
I have a Konica Minolta Magicolor 2430DL printer
I bought a new black cartridge and the chip will not reset the machine.
had the cartridge company send me a new chip but still never reset the counter.
so I have a full cartridge in the printer but it will not work because it thinks it is empty
I do not know if the company had a bad batch of reset chips or if there is something wrong with my printer.
It prints just great but finaly quit becouse printer thinks it is out of black toner.
What do I do?



Re: Konica Questions answered here by peekaypeekay (1/6/10 3:19 PM) reply + / -
From your description, the problem does seem to point to the reset chip. Try as suggested in an old post above ... go to menu ... engine ... and toner empty ... continue (this will allow the printer to continue printing when the toner empty light comes on). That will (hopefully) at least get the printer working.
If not, try replacing the new cartridge with your old one (with the printer still set to continue printing when the toner empty light comes on). If the old cartridge allows the printer to print, it tends to indicate your new reset chip is totally destroyed (note that a print from the old cartridge will be faded as it's empty, but you are interested in just seeing if the old reset chip allows the printer to proceed).



Magicolor 2430DL by Blackcat (1/10/10 3:50 AM) reply + / -
Printer was working GREAT - now it leaves yellow toner down the left side of the sheet and there is a blank line about 3 inches down in the print.

Anyway to fix this?


Re: Konica Questions answered here by Anonymous (1/13/10 7:34 AM) reply + / -
Hi! I have a KM 2400W for a few years now, and have never had to change toner! As a matter of fact, the unit I have now is a replacement for one that went bad under warranty! I am getting a flashing light over the K toner, which I am assuming is black. I have never replaced any toner. I also have never rotated the toner. Will this help, and if so, how do I go about it? I have no clue where my manual is for this printer. Thanks, Al


Fiery Controller by gracielou92682 (1/14/10 4:13 PM) reply + / -
What on earth is a fiery controller, specifically? All I read is "it improves color output and control"

How? What does that mean? how about LAYMAN'S terms?


Re: Fiery Controller by Anonymous (1/14/10 7:10 PM) reply+1 + / -
A Fiery is from Electonics For Imaging. It is an optional controller that is used for color copiers and high end printers. Fiery can RIP (Raster Image Process)jobs much faster and can control the output much better than a standard controller. If you are doing graphic arts or large color work a standard controller may choke on large file sizes

Hope this helps


Page Pro 1350 W upper diffuser paper jam by Zathleen (1/16/10 8:18 AM) reply + / -
The upper diffuser has a peper jam and I do not know how to get the jammed paper out. How do I get into this top section besides opening the top cover. Many thanks if you can help me with this = : )


Magicolor 2430dl by blackcat (1/17/10 5:59 AM) reply + / -
Posted message earlier - does anyone know how to fix the yellow line down the side and no print about 3 inches down on this machine. Do I need to call a tech out?


Re: Konica Questions answered here by Harco (edited 5/19/10 3:19 PM) reply+2 + / -
PROBLEM: Text prints much lower than the set margins. Could this be a fuser problem?

I have a Konica Minolta Color Laser MC2350 since 2003. It's been really good printing good quality photos and everything. I have changed all the toner cartridges and recently the Drum.

Recently the printing started to print a couple of inches below the set margin and then the bottom of the page text gets cut off.

Then more recently, the paper would come 1/2 way out of the printer and stop and "Jam" would read on the display.

I read about cleaning all the rollers and I did so thoroughly. The jamming has actually stopped but I have only printed a couple of dozen pages bec the print is still starting much lower than the set margins [the printing starts 2 or 3 inches from the top of the page].

I have also set the top margin on Word [i.e.], to a very small 0.3 and it helps a bit but the printer is doing what it wants and prints lower.

How can I have the print jobs come out with the margins that I set?
I don't know anything about Fuser problems and if this could be the issue here.
YOUR HELP IS GREATLY APPRECIATED!!
Harriet


Re: Konica Questions answered here by Harco (1/22/10 11:38 AM) reply+1 + / -
PROBLEM: Text prints much lower than the set margins. Could this be a fuser problem?

I have a Konica Minolta Color Laser MC2350 since 2003. It's been really good printing good quality photos and everything. I have changed all the toner cartridges and recently the Drum.

Recently the printing started to print a couple of inches below the set margin and then the bottom of the page text gets cut off.

Then more recently, the paper would come 1/2 way out of the printer and stop and "Jam" would read on the display.

I read about cleaning all the rollers and I did so thoroughly. The jamming has actually stopped but I have only printed a couple of dozen pages bec the print is still starting much lower than the set margins [the printing starts 2 or 3 inches from the top of the page].

I have also set the top margin on Word [i.e.], to a very small 0.3 and it helps a bit but the printer is doing what it wants and prints lower.

How can I have the print jobs come out with the margins that I set?
I don't know anything about Fuser problems and if this could be the issue here.
YOUR HELP IS GREATLY APPRECIATED!!
Harriet



Re: Konica Questions answered here by healthup (1/22/10 10:52 PM) reply + / -
Check here :
http://www.fixyourownprinter.com/forums/laser/25521

Re: Minolta Magicolor 2300 by vhlewisii (12/7/09 2:43 PM)
Re: Minolta Magicolor 2300 by healthup (12/7/09 5:16 PM)




Re: Konica Questions answered here by Shazad (1/24/10 4:59 PM) reply + / -
Hi
I have a Konica Minolta Magicolor 5430DL here is my problem.

I refilled my Yellow Toner, replaced the chip and everything, and connected it to my computer and when i try to print all the colors come except the yellow ink

WHAT do i do? PLEASE HELP!!!


bizhub di2010 network printer/scanner wanted by mike acquisto (1/27/10 6:16 PM) reply + / -
I have a biz hub di2010 and It currently copies, but I want to add the network card for printing as scanning to email… can you please tell me if you handle these parts and if I could get a price on them… I will take new or used parts--- if price is correct…






Re: Konica Questions answered here by mkh57681 (1/28/10 8:37 PM) reply + / -
I installed Bizhub c350 on 2 different computers, one's running windows 7 and the other XP (both on dell). But none of the computer's print in color. I don't have the installation disc and used the net to download the drivers. Could there be a driver missing or any postscript error's? Any solutions? Thanks in advance!


Re: Re: Konica Questions answered here by Anonymous (2/2/10 1:39 PM) reply + / -
Something like this happen to me once. It was because I had the paper size selected as "legal" instead of "letter" in the properties menu and the printer was trying to center the document leaving extra inches at the top.


Re: bizhub di2010 network printer/scanner wanted by sailerman (2/2/10 2:27 PM) reply + / -
If you still need these parts, I am sure that I can get them for you new or used

Let me know

Mike


Re: Konica Questions answered here by Shazad (2/2/10 4:05 PM) reply + / -
hi
I Refilled my yellow toner on my Konica Minolta 5430DL and when i hooked it up to my computer and tried to print something all the other colors show just not the yellow ink,
What do i have to do buy a whole new toner, is there some utility that i have to run?


PLEASE HELP !!!

My personal email is shazad_951@hotmail.com PLEASE HELP


Re: Re: Re: Konica Questions answered here by Anonymous (2/3/10 10:21 AM) reply + / -
I tried that but I still get things in black only.


bizhub c350 printing 1cm dark lines across middle by janesh (2/3/10 8:43 PM) reply + / -
Hi, I have a Bizhub c350 that is printing think dark lines across the middle of each page. It also appears to be smearing black toner from headings at the top of each page. It is giving "imaing unit needs replacing soon" msg for M, Y and C; units are on their way, but we're not sure if this is the cause of the problem. When we open the right side of the machine to see the shiny black roller (sorry, not a techie at all here) we can see a dusting of toner exactly where the lines are printing, but when we clena it off it comes back. Can you help? Thanks.


Re: Konica Questions answered here by rayg@savoysys.com (2/3/10 10:00 PM) reply+1 + / -
The K/M 2300dl printer sometimes gives a "size mismatch" error, and recently always prints just the right 2/3 of an image. Bad feed? bad roller? I'm open to suggestions.

Ray G.


Konica Minolta three colours run out at same time by David Wanless (2/5/10 1:42 AM) reply + / -
I have a Konica Minolta Magicolor 2590MF printer. The colour toner cartridges were all getting fairly low (under 10%) but the Cyan ran out first. As soon as it reached 0% the other two colour cartridges (Y & M) also showed as 0% (in the web interface) and the printer display said to replace all of the YMC cartridges. I replaced the Cyan cartridge but the other two are still showing as needing replacing.

Has anyone else had this problem?

Is it possible to use the rest of the Y & M cartridges, rather than replacing them now?

I've tried taking out the Y & M cartridges, gently shaking them, and putting them back in, but the printer was not fooled by that.

Any ideas?


Re: Konica Questions answered here by Anonymous (2/5/10 8:40 AM) reply + / -
8031 KM
i have error code #c1265
can you help me out?
can not print, scan, or copy.
please call 925-580-5573 or email me asap
thank you M shaw


2480MF by Wade W. (2/5/10 3:59 PM) reply + / -
I have a 2480MF that hasn't really worked completely right since almost new. It would freeze up at times during or immediately after print jobs, not go in and out of energy save mode properly and freeze up, etc, often requiring reset by cycling power. Initially it didn't happen that often but lately had been getting worse. I found there was an newer firmware and driver available, so installed (or at least tried to) the newer versions hoping that would solve the problems.

The firmwire update went exactly as anticipated from the install instruction doc on the KM website. I received the "New firmware has been flashed" pop up window at the end.

I downloaded the new driver files and installer from the KM site to my hard drive and launched the installer. The installer required me to uninstall the old drivers first before it would run, which I did. The installer then successfully installed the scanner drivers. When it gets to the printer part, it freezes on the "detecting connection" part, apparently unable to communicate. Windows will beep and pop up "found new hardware" as I connect or disconnect the printer, but windows won't install it either, nor can I install it from my old CD. I've tried restarting my computer and restarting the printer.

The green light around the "copy" button and an unmarked/unlabeled 2nd green light just to the left of the copy button (looks like a covered blank spot for an optional additional button) both flash slow and in unison at a steady pace. The display has a solid black bar across the top row and is blank on the bottom row. None of the buttons will respond except the power button. When powered on, it doesn't go through the normal warm up process.

Any help would be much appreciated.


Re: Konica Questions answered here by Ralph Y (2/8/10 8:21 PM) reply + / -
I have a minolta color pageworks L printer. According to the error led I have a fatal error: transfer roller. It's an old printer but I have just bought all new toner. Is there anything I can do to get it running again?


Re: Konica Questions answered here by Anonymous (2/10/10 4:03 PM) reply + / -
I am trying to connect my bizhub c 350 printer to my computer
please help me


Re: Konica Questions answered here by Anonymous (2/12/10 10:53 AM) reply-1 + / -
i have a minolta di351 and frequently receive error code c13fo. i have the service manual and first states to reset the malfunction code, but does not state how to do so.

can you shed some lite on the procedure and perhaps diagnose the problem.

thanks


Re: Re: Konica Questions answered here by Dougie (2/13/10 4:56 AM) reply + / -
Hi. I have the 2430dl. I havent used it for a few months. When i print now the paper is blank or very faded. My toners are all healthy and i have gently shaken them to make sure no clogging. Please can you advise?

Kind regards: Dougie


Re: Re: Konica Questions answered here by rayg@savoysys.com (2/13/10 7:22 AM) reply + / -
Magicolor 2300dl only prints 2/3 of a page. Does anyone have a solution?


Re: Re: Konica Questions answered here by pldtech (2/15/10 4:27 AM) reply + / -
subject: 2430DL printing fuzzy: Raise the printer cover locate the green levers on the left and right side of the top of the printer that have an envelope logo on them and make certain they are in the down position. That is towards you. These levers are in the up position on new printers usually when shipped. They reduce the clearance and pressure on the fuser rollers for feeding envelopes. If left up printing on regular paper makes fuzzy or very light copies.


Re: Konica Questions answered here by MinaHabibi (2/23/10 7:47 AM) reply+1 + / -
I've got a BizHub 351. I'm on a Mac OS 10.6. When my company upgraded to this version of OS, we found out that KM does not have a driver for the OS and the BizHub. So I am currently using a driver for OS 10.4 (I believe).

The problem I'm having is that, I have a 2 page document that I am duplexing. The document is an ID CS3 doc and I am trying to print 100 copies, collated. It has to be collated because otherwise I get 100 of 1 page front and back and 100 of the other page front and back.

It is taking FOREVER for this document to print from ID CS3 and the BizHub. Previously to all these changes/upgrades/downgrades, this was not happening. It takes over 4 minutes for the document to get out of ID CS3. I watch as it sends to print and can count each page as it downloads the resource, 100 times for each page. Then it take the printer another 6 to 8 minutes (maybe longer) for the printer to finish receiving the job. The actual printing takes the same amount of time it always has.

What is happening here? It's simply ridiculous.

Thanks
mina


Re: bizhub di2010 network printer/scanner wanted by Anonymous (2/25/10 7:29 PM) reply + / -
MIKE IF YOU FIND AN ANSWER TO YOUR QUESTIONS, COULD YOU PLEASE LET ME KNOW AT ALMONTE@OPTONLINE.NET.

LUIS, THANKS.


Re: Konica Questions answered here by ctristan (3/2/10 7:36 AM) reply + / -
I have a konica minolta 2430DL that gives me error 2474. No cartridge(s) is/are installed. How do i correct this problem? Will cleaning the printer out help or is it time to replace the printer. I would rather try to fix it(if easy) than replace it.


Re: Konica Questions answered here by JM-PhD (3/2/10 9:09 AM) reply + / -
My Minolta PagePro 1350w has worked fine for many years. Today, when I tried to print, the "error" light blinks slowly, which should indicate an empty paper tray, but the tray has paper.

More details: As the job is sent, the "ready" light is on. After the job is sent, the "error" light blinks. The printer is silent through the entire job.

Has the print finally bit the dust. Or, is there something I can do, besides the universal turn the printer off, then on.


Re: Konica Questions answered here by Scott Printing in gr (3/2/10 3:44 PM) reply + / -
I have a bizhub c350 and the fan broke on the fiery.
I need a new fan.
Please help.
Thank You,...Scott


Re: Konica Questions answered here by JackGardner (3/4/10 5:31 PM) reply + / -
I have a Konica Minolta BizHub C350. It is a networked printer. Everything was working fine and then all of a sudden, I can no longer print . . . it just sits there. I can also no longer access the printer via the box. I've tried replacing the Cat5 cables, I've checked to make sure the network in OK (I was pinging the printer just fine before I reinstalled the drivers. After re-installing the drivers however, I can no longer ping that IP address) I've re-installed the drivers and still nothing! I am using a NetGear RangeMax Wireless router Model WPN824v2. HELP! I am not quite sure what to do next. Would appreciate any help at all.

Jack


Re: Konica Questions answered here by ralph collazo (3/5/10 2:07 PM) reply + / -
Have a Konica 1290re with a service code # 5. manual does not have a remedy for that service code. can someone help.


2350 by Utax dave (3/9/10 5:43 AM) reply + / -
Code 16. How is this reset?


Re: Konica Questions answered here by ctwomey (3/11/10 4:29 AM) reply + / -
I just installed a Magicolor 2400/2500 series OPC Drum Cartridge into my Magicolor 2430DL printer. The error message had read "End of Drum Life." The installation went fine, but now I get an error messages of "Black Toner not installed" "Cyan toner not installed" "Magenta Toner not installed" "Yellow toner not installed" even though all the colors are installed and were working fine before the drum change.

So now, the printer doesn't work at all. Help!! Please....


Re: Konica Questions answered here by Anonymous (3/11/10 8:00 AM) reply + / -
hi,
my 2430DL reports cyan toner not instalde and yellow EOL.
when tried to change toner reports an error: 2474.

Could You help pls.

Thnx


Re: Konica Questions answered here by philly5706 (3/11/10 12:29 PM) reply + / -
EOL = End of Life. Are you sure about that error code? I don't see it in the manual.

PK


Magicolor 2300w wont finish initilazation, by alfa88 (edited 3/11/10 4:31 PM) reply + / -
What have I done now? I was having a paper folding problem and I heard that certain solenoids might be the problem. I located a couple suspects then made sure the pads were intact and made sure there was no sticking. After that I had primary feed problems. I decided to locate the rest of the solenoids and do the same to them. Now the printer starts to initialize but the toner drum always stops on the cyan position and the error indicator(lightning bolt) lights. The toner indicator isn't lit. Any ideas out there?


Re: Konica Questions answered here by Lisa Borders (3/17/10 2:01 PM) reply + / -
Our printer has an error message internal error c4154 what is wrong

konica minolta biz hub c353


Re: Re: Konica Questions answered here by Scytex (3/17/10 4:01 PM) reply + / -
If the paper TYPE selected in the print driver is different from
what the printer is set to you can get the error lite flashing

this is a common mistake with the monica printers

make sure paper type is set to plain on printer and driver and see what happens.


Re: Konica Questions answered here by Lisa Borders (3/17/10 4:28 PM) reply + / -
I can't get the machine to do anything at all. Where can I change this at.


Re: Re: Konica Questions answered here by Anonymous (3/19/10 8:04 AM) reply + / -
Re: Toner not being fused to the paper:

If you open your 2430DL, you'll see towards the back two green clips, that are commonly pinged up to release the mechanism to get out paper jams, you'll most likely have these not clipped down, which results in toner not fusing (and smudging off with a finger)


Re: Konica Questions answered here by bhm277 (3/19/10 9:16 AM) reply + / -
Hi. I have a Konica bizhub c252 machine. Its just asked me to replace the waste toner cartridge. I haven't got one so I have emptied it and put the old one back in (this has worked before). Its now asking me to insert the waste toner cartridge when its already in there. Any ideas?


Re: Konica Questions answered here by Anonymous (3/19/10 10:17 AM) reply + / -
Try to reset, by pwring off, then when you cut back on hold the ulity button at the same time to reset.


Re: Konica Questions answered here by ctwomey (3/19/10 11:29 AM) reply + / -
Can someone direct me to where I could read replies to my question on 3/11/10? I've registered, gotten response notifications, etc., but can't figure out where they are! Thanks, CT


Re: Konica Questions answered here by alfa88 (3/19/10 12:30 PM) reply + / -
It seems like they are sending out reply notices for All the Konica questions. Not very usefull, huh?


Re: Konica Questions answered here by copies (3/20/10 11:48 AM) reply + / -
I'm in need of getting a copy of the hard driver that is in the fiery control on a c6500. Please help!


Re: Konica Questions answered here by painterman (4/4/10 3:01 AM) reply + / -
Hi all ,
Have a KM 2450 about 2 yrs old using Vista 32bit op. sys. USB connection ( no status monitor ). Have been using a refil and re-chip for toner cart. without a problem until yesterday. It refused to accept the refilled yellow toner. Tried a few tricks to get it going but no joy. I have now got an error message 'TFFS1 ERROR 02'
showing. Have tried everything I know to trace the code but no joy.
All help appreciated

painterman


Re: Konica Questions answered here by Anonymous (4/4/10 7:15 PM) reply+1 + / -
I have a konica minolta magicolor 2500w it still has the original cartriges its not very old, and when i want to print a page the ready and error lights flash alternatly after it spits the blank page out, if i turn it off and back on it resets but does the same thing
any ideas?
thanks


Drum low message by bg_murali (4/19/10 9:26 AM) reply-1 + / -
I am new to Konica magicolor 2530dl laser printer. Now it shows "drum low". Can you explain why this message and how to solve it? Also, can you explain what is the difference between catridge and drum, since I have changed the coulur catridges recently.


Re: Konica Questions answered here by stvbarron (4/20/10 12:20 PM) reply + / -
I have a bizhub C6500 with a multi folder. I had a jam in the folder and when I fished out the paper there were a couple of little pieces stuck in it I am pretty sure I got all of them as far as i can see, but the jam won't clear. I don't need the folder right now is there some way to disable it.


Re: Konica Questions answered here by Brendan Selly (4/21/10 2:46 PM) reply + / -
I ordered, and have just received, a used Konica Minolta magicolor 7300 Color Network Printer. The printer was damaged during shipping; a handle was broken off and the panel to the toner has been hit so that half of it is permanently popped out. I printed four test pages, the first and last of which printed fantastically. The middle two, however, printed with a black "snow" where there would have been white space. Is this a common problem with this printer, or does it sound more like something that was caused by possibly damaged hardware?


Re: Re: Konica Questions answered here by Anonymous (4/25/10 11:56 PM) reply + / -
I have a KM 2530DL. I have been so so dissappointed with the feed problem. It will not do thousands of prints a month or a day without paper feed problems. Everytime! I have noticed if I assist the paper it hangs because it's not being lifted up. I know the rollers are ok because it works well if I have a bigger stack. Sometimes even then it jams. I'm tired of this! JNR


Magicolor 2400 toner cartridge error by ruggb (4/26/10 7:47 PM) reply + / -
my 2400 all of a sudden stopped accepting anything to print, error is a cartridge error. slow flash with ready light out.
status screen says

Open the printer cover and put Magenta Toner Cartridge.

I'm pretty sure the toner is not out.
Toner has been refilled 2 or 3 times in all colors. it has been running file since last refill.
I have removed and reseated all cartridges.
counting board has not been replaced on any cartridges.

what goes wrong with these cartridges that caused them to stop like that????????????


Re: Konica Questions answered here by universalsupplies@ho (4/27/10 1:55 AM) reply + / -
sounds like your cartridge is not being recgonised by the printer. did you change the reset chip ?

If you did change the chip it may be that toner dust is blcoking the sensors.

Its a very annoying feature on the magicolro 2400 and 2500 series of printers.

You need to wipe any copper parts on the actual cartridge and the correspondnig parts inside the printer.

see below link for further instructions.

http://www.zinetic.co.uk/toner_refill/magicolor-sensor-errors.aspx


thx - now another issue by ruggb (4/27/10 7:51 AM) reply + / -
OK, now the magenta cartridge is ok. I emptied the drum, vacuumed all the toner, cleaned all the contacts I could see - all cartridge, printer and cartridge wires - now it is telling me I don't have the Cyan in.
It started out saying it was empty. I swapped chips now it says it is not in. Needles to say - I checked all contacts I could find but it still doesn't see it.
I swapped the Cyan and Yellow - it still doesn't see the Cyan so I guess it is in the printer - but what???????


Re: Konica Questions answered here by ruggb (4/27/10 8:21 AM) reply + / -
ALSO, it appears the external rotate button doesn't work
the error light indicates the drum or toner cartridge is not attached properly and the status says the Cyan cartridge is not in - or whatever color is in that slot - not cartridge dependent.


Re: Konica Questions answered here by postnetil131 (4/27/10 2:52 PM) reply + / -
My 8031 says there is a paper jam which I cleared and it is still showing a jam but I can see no paper anywhere. Any suggestions?


Re: Konica Questions answered here by Anonymous (4/27/10 7:43 PM) reply + / -
I have a minolta QMS 2300dl that bends one corner of the paper and wrinkles the page as it prints. also is there a breakdown of the parts that I can look at.
there is a small door inside the back cover. it is the lower most movable part. It was disloged and there is a spring that is laying loose. I think the door is a paper guide and the spring held the guide door toward the pickup rollor. which side of the guide door does the spring go on?


Re: Konica Questions answered here by universalsupplies@ho (4/28/10 1:43 AM) reply + / -
ruggb - what do you mean by you swapped chips? (chips are colour specific)

also empty message is very different to cartridge not installed message.

my fix is for the cartridge not installed.




Re: Konica Questions answered here by ruggb (4/28/10 4:01 AM) reply + / -
the counting chip on the cartridge. I don't believe they are color specific. They just count, then try to get u to buy another cartridge after 4500 uses, toner or not.
And that is why I mentioned the two messages. The printer seems to be confused.
Now it is telling me the printer is off after system woke up this AM - it is not communicating with it. Printer is still on and flashing error. I unplugged USB and reinserted and it is good again. That probably isn't relevant though.
thx


Re: Konica Questions answered here by universalsupplies@ho (4/28/10 4:48 AM) reply + / -
the chips are colour specific.


Re: Konica Questions answered here by ruggb (4/28/10 2:43 PM) reply + / -
well i have 4 new ones that i have not used yet and they have no color identity - maybe i should try one of those.


Re: Konica Questions answered here by ruggb (4/28/10 2:52 PM) reply + / -
OK I swapped them back and the CYAN is showing empty again, so is it possible...........
that the loss of contact between the printer and the cartridge (original problem) caused the printer to recognize that the chip was full??
someplace I read that it would not shut it down unless the toner really ran out or something like that - and it has been working for a long time - thru 2-3 refills..


Re: Konica Questions answered here by ruggb (4/29/10 7:22 AM) reply + / -
OK - that did it. I had to replace all the chips - AND when I finally found them they WERE marked on the bag as color specific - never realized that. THANKS

The lose of contact caused by the toner on the contacts caused the machine to shut down the cartridges - all of them - So the lesson is, if you refill don't let the toner build up unless you plan to replace chips on a Minolta. -- I guess I will be more careful next time in selecting a printer that FORCES you to buy new cartridges.


Re: Konica Questions answered here by pette (4/30/10 6:55 AM) reply+1 + / -
I have a Magicolor 2530 DL. I love the printer, however when I try to print a color that covers a large area, tracks seem to be down the entire page instead of a smooth covering.


Re: Accessing the Mode Settings by ruggb (4/30/10 7:41 AM) reply + / -
martin
i have a 2400w and it is in the status display under PRINTER.
Of course this printer is not networkable but can be networked. however the status display is not accessable. maybe yours is but not available. un-share it and try again.


C450 Windows 7 64 Bit driver? by rw123 (4/30/10 4:20 PM) reply + / -
Is there a driver available for a C450 Fiery with Windows 7 64 bit? I haven't been able to find it.


Re: Konica Questions answered here by bala (5/2/10 2:28 AM) reply + / -
i am using konica minolta page pro 1300w printer. when i print one dialogue box open and show the following message you have used life end toner catridge or not minolta toner etc. some printer service engineer says that there is chip problem. how it will solve please help anybody


Re: Konica 2430DL paper jam by frustrated in wales (5/3/10 8:22 AM) reply + / -
I had a paper jam where the paper was wrinkled and very stuck in the fuser unit. I got most of the paper out but some broke off and was left behind. Now it prints but the paper left behind is causing bad quality prints. Is it easy to get into the fuser unit to get out the remaining paper?


Re: Konica Questions answered here by dph3760 (5/5/10 7:12 AM) reply + / -
I hope you can help me. I have the KONICA MINOLTA magicolor 2430DL. I can print test pages but I can't print any documents. Nothing happens and I have checked the settings. It is set up as a network printer going to my Crown Port using my ip address. I just installed a new brother printer as a virtual port but I don't know why it would knock out the Konica. Are you able to help?


Re: Re: Konica Questions answered here by Anonymous (5/5/10 10:36 AM) reply + / -
Hi dph3760,

When you say you've set the printer up "using my ip address", to which address are you referring (where did you get this address from?)?

From your post, it’s implied that when you installed the new brother printer that you've set it up using an *existing* IP Address … and thus now have two devices set to the same IP Address (which is a no-no) which would cause them to fight each other to try to talk to your network.

I'm not sure how much knowledge you have about networking, but what you've described should be straightforward to solve.

[[Here follows some background on networking]]. Here are a couple of ways to set up a network ...
-EITHER *manually* set each device individually to it's own *unique* IP Address in your network range,
-OR set your modem/router and all other network devices to DHCP mode and then IP Addresses will be taken care of *automatically* as each device is powered up (and note that that address can change for the same device at different power-ups).

Let's look at *manual* way first … you set DHCP to OFF (that is, it’s set to OFF on your modem/router AND it’s also set to OFF on each other device). Then you set a unique IP Address manually on each device. For example, let's assume your network range is 192.168.1.1 to 192.168.1.255, then it's likely that your modem/router is at 192.168.1.1 (depending upon the make/model ... you need to look this up), and then you'd set your 1st PC to (say) 192.168.1.2, your second PC to 192.168.1.3, your 1st printer to 192.168.1.4, your 2nd printer to 192.168.1.5, etc.

Alternatively, as I said above, if you choose to use automatic IP Address assignment then you’d just set each device individually to DHCP mode and you need not worry about IP Addresses yourself.[[End of background on networking]]

Now, you need to determine how your network was set up before you added the new printer, (that is, either manually or using DHCP). Then set the new printer to either a unique IP Address or simply set it to DHCP, as appropriate to your setup.

BUT before you go making any changes, try removing the new printer from the network and reboot EVERYTHING (first the modem/router, then PCs and 2430DL, etc) and see if your 2430DL springs back to life!

Since it appears your entire network worked BEFORE you installed your new printer, it’s likely you will only need to make changes to the setup in that new printer to get everything working again.

cheers
Peter



RE BALA 1300 by ruggb (edited 5/5/10 12:28 PM) reply + / -
if it is like a 2400 - i think most cartridges are similar - Minolta like it better when they are in control and tell u when u have printer enough. The chip "problem" refered to is probably the counting chip on a very small PCB attached to the toner cartridge.

what I found out with my 2400 is that if you let it lose contact by letting the toner build up on the contact it totally dies and u need to replace the chips - unless of course your toner is out and u don't refill. Mine ran thru 2-3 refills before it died because of the toner build up. after that I had to replace the chips as I do refill.


Re: Konica Questions answered here by sms1976 (5/6/10 1:52 PM) reply + / -
I am looking at a Konica 7145, but it has 400,000 on the counter. It was used at a bank. What is the useful life of one of these?


CF 3102 error code C OF36 by ChuckL (5/7/10 5:54 AM) reply + / -
Anyone know what this is and how to fix?


bizhub c252 wont take paper past fuser entrance by MiracleBoy05 (5/8/10 10:23 AM) reply + / -
PLease help. Will print and feed a little into fuser rollers but will not complete print. Trying to finish project.


Re: Konica Questions answered here by Anonymous (5/9/10 3:49 AM) reply + / -
Hi I have a 2530DL and i keep getting media jams. I get the error message transfer roller media jam. Do I need to replace the transfer roller. I had a look and it seems to be a bit wrinkled like it maybe got too hot and melted the plastc surface or something.

Please help!

Larissa


Re: Re: Re: Konica Questions answered here by Anonymous (5/10/10 6:10 AM) reply + / -
Can not seem to locate rectangular hole
Can someone help point me to the location more precisely

thanks.


Re: Re: Re: Konica Questions answered here by Anonymous (5/10/10 8:42 AM) reply + / -
Can not seem to locate rectangular hole
Can someone help point me to the location more precisely

thanks.


Re: Konica Questions Konica Minolta bizhub C452 by CQE (5/11/10 5:31 AM) reply + / -
Hi

I have been asked to replace the K toner in our Konica Minolta bizhub C452 printer. But the toner cartridge wont release, therefore I cannot remove the empty cartridge.

I can pull it out half way, but then it feels like it is catching on something, and it won't release from the printer.

Any advice on how to remove the toner cartridge, and why it might be jamming?

Thanks.


Re: Konica Questions answered here by drfred39 (5/11/10 6:10 AM) reply + / -
I have a konica-minolta 2450 color laser printer and have had an annoying vertical streak across the full page. I have changed all of the color cartridges and the opc drum cartridge and the problem still persists. What can i do?


Re: Konica Questions answered here by Andy42G (5/17/10 10:14 AM) reply + / -
Hi

I have a Magicolor 2480MF which is showing basically that all the colour toner cartridges are empty. Which they are not as they are all relatively new., It is still printing fine, but the error is a bit of a worry. Has a sensor gone or something?

Cheers
Andy


Re: Konica Questions answered here by Anonymous (5/19/10 1:08 PM) reply + / -
magicolor 2300 dl prints one page then says add paper everytime. it has paper of course.already changed the trasfer unit b/c was having registration issues.help me pplzzzzzzzzz.this thing is soooo heavy and i want to get it back where it came from and off my bench.plzzzzzzzzzzzz.


Colors Not printing Correct by csimpson (5/19/10 1:45 PM) reply + / -
I have the same problem as someone above and I did not see an answer so here goes again.

i have remaining usage in the cartridges per the display on the printer, but colors are totally awful. to test, i printed text in primary colors... red, yellow, blue, green, purple, orange, and black. yellow: nothing, dark blue: medium blue, red: nothing, black: fine, green: printed dark blue green, purple: printed light blue red prints pink....??????

it appears that basically no YELLOW and no RED is printing... can you tell me what I need to fix???


Colors Not printing Correct by csimpson (5/19/10 1:47 PM) reply + / -
have the same problem as someone above and I did not see an answer so here goes again.

i have remaining usage in the cartridges per the display on the printer, but colors are totally awful. to test, i printed text in primary colors... red, yellow, blue, green, purple, orange, and black. yellow: nothing, dark blue: medium blue, red: nothing, black: fine, green: printed dark blue green, purple: printed light blue red prints pink....??????

it appears that basically no YELLOW and no RED is printing... can you tell me what I need to fix???




Re: Re: Konica Questions answered here by Anonymous (5/19/10 2:49 PM) reply + / -
SMS1976,

It's not the life but the volume, 400,000 copies is a lot of mileage for that model. If yuo need any service it will be expensive depending on how the vendor serviced it. It also depends on what you are paying for it and what you need it for in terms of features. I can arrange wholesale equipment both new and preowned late models.




Konica C352 Print Usage Report by ping26 (5/20/10 1:42 AM) reply + / -
I was asked by one ouf our staff to print the Printer usage report for Last month and I wonder if any Printer Guru out there can tae me through this?


Re: Konica Questions answered here by sailerman (5/20/10 6:47 AM) reply + / -
Press the Utility button, then counter, then print list


Re: Konica Questions answered here by eddy2u (5/22/10 1:45 PM) reply + / -
I have a Konica Minolta 5430dl printer and I came in to some new 5440dl toner cartridges, the High Capacity 12,000 page ones (1710602-00*). The cartridges seem to be identical in size and fit into my printer but it displays “Wrong Cartridge” on the display.

Is there a way to make the 5440dl High Capacity cartridges to work in my 5430dl printer?

I was thinking changing the smart chips might work?
Any Ideas???



Re: Re: Konica Questions answered here by ping26 (5/23/10 4:34 AM) reply + / -
Hello and thanks for your reply,
well I'm after a detailed report of each users usage of this printer, long ago, one of our guys done it but can't recall teh way he have generated this,



Re: Konica Questions answered here by sailerman (5/24/10 7:19 AM) reply + / -
It may be under the administrators tab or you can try typing the IP address (no http) into your web browser, this will launch Pagescope and you can see other infor there.

Good luck


Re: Konica Questions answered here by universalsupplies@ho (5/24/10 9:44 AM) reply + / -
drfred39

trying cleaning the laser

see link below:

http://www.zinetic.co.uk/toner_refill/magicolor-laser.aspx




Re: Re: Konica Questions answered here by drfred39 (5/24/10 8:57 PM) reply + / -
Excellent response! Right on target. MANY thanks. Now, if only I could get the colors all synced up, I would have the equivalent of a new printer


Re: Konica Questions answered here by universalsupplies@ho (5/25/10 1:13 AM) reply + / -
whats wrong with the colours?



Re: Konica Questions answered here by drfred39 (5/25/10 7:56 AM) reply + / -
Depending upon the subject, everything looks okay. But, when text, say 50 percent black text surrounded by a 50 percent brown, both are very washed out. The 100 percent representations of each color is spot on--only tints of each color appear washed out. The Y and M toner cartridges have recently been replaced. The K and C toner cartridges indicate plenty of color left. Again, thanks for the laser cleaning tip!


Toner for 4650EN more expensive than new printer? by jamesingentilly (5/25/10 11:19 AM) reply + / -
Hello everyone,
first post from Paris France.

Our cyan toner cartridge in our 3 month old 4650EN is getting low (30%) so I'm looking to order a new cartridge. (The other colors are also down to 50%.) I know the starter cartridges are 4000 page cartridges... and that I can order 8000 page cartridges too.

What doesn't seem to make sense is that a 4000 page cartridge is around 120 euros (140 dollars) the 8000 page cartridges twice that. So there's no real price saving in ordering the larger capacities, but moreover, I can order a brand new printer (with the 4 starter cartridges) for only 300 euros!! That seems to make more sense than spending at least 100 dollars more for the toner refills.

Why is the toner so expensive? Should I really order a brand new printer every time I need new toner?
Should I order generic toner which is certainly cheaper? Minolta seems to say that their toner is special and I'd tend to believe it.

If I do get a brand new printer I assume I can take out the cyan cartridge and put it in our printer that's already installed (and that has printed only about 1000 pages!). Can someone confirm?

Have others on the forum encountered the same situation? The price I'm quoting is on amazon.fr and the printer is shipped from Germany... (300 euros including shipping!). That's where we ordered the one we now have so I know the company in Germany is reputable (and that there aren't any hidden costs).

in a quandary... in Paris

thanks for any input
james


Re: Konica Questions answered here by ruggb (5/25/10 11:51 AM) reply + / -
I've been refilling my Minolta 2400W cartridges.
These are still good after 3 refills, except that I screwed up and didn't keep the contacts clean - That triggers the counter to stop the printer till one buys NEW cartridges or counter chips.
Printer cost was $150 with rebate - cartridges cost about $130 each x 4. The size of the cartridge is the same (starter vs full) it is just the amount of toner and maybe the count on the chip.
Refilling is pretty easy except it is difficult not to damage the plug when removing it so one needs to get new plugs otherwise the toner leaks.



Re: Konica Magicolor 2300DL by Anonymous (5/25/10 12:55 PM) reply + / -
We have a Magicolor 2300 DL. It does not print the colors correctly every time. It may print a page with stripes and the next one will print ok. Then the black will print in blobs etc. We have changed the inks, tried cleaning and everything else we can think of to no avail. We have a lot of ink left over and really would like to fix this. Can you help please?


Re: Re: Konica Questions answered here by ruggb (5/25/10 9:26 PM) reply + / -
my 2400W was a dirty roller. The one in the center that catches the paper as it is lifted.
Mine came out fairly easy, I cleaned it and put it back and no more problems


Can 5440dl toner cartridges be used in a 5430dl by eddy2u (5/25/10 10:36 PM) reply + / -
Can anyone tell me if it is possible to use Toner Cartridges for a Konica Minolta 5440dl
(cartridge # 1710602-00*, High Capacity 12,000 page prints) In a 5430dl printer?

The cartridges are dimensionally identical to the ones for the 5430dl
(cartridge # 1710580-00* ) but when I install them the printer displays;
“Wrong Cartridge” on the display.

Is it possible to change the smart chips in the toner cartridges to get them to work?

These toner cartridges are very expensive and I would hate to see them go to waste, if anyone has an answer I would greatly appreciate it.

Thank You,
Eddy2u



Fatal error 14 h on Minolta 2300 by Drucker23 (5/26/10 6:32 PM) reply + / -
Hi,
can anyone help me? I live far away from a good workshop.

On a Minolta 2300 dl sometimes on boot up a message with "Fatal error 14 H" comes up. A local workshop has already replaced the clutch - without any success. For 3 years this fix worked: switch off after error appears, shake the entire printer and reboot. But the force for a successfull shake becomes bigger and bigger. Had a look at the service manual. My guess is that the soleoid SL 2 is jamming. Easy to fix for an electronic technician like me, but where is it suituated?
Thanks




Konica Minolta 2300DL Will not print in color. by stratoman (5/27/10 4:36 PM) reply + / -
I have a Konica Minolta 2300DL that I got 2nd hand and it will not print in color from my computor. And the test page is not in color either????? Any ideas anyone. I am printer savy but this one has me stumped. Is the printer flash software I could try????


Re: Fatal error 14 h on Minolta 2300 by healthup (5/28/10 12:36 AM) reply + / -
Here is what the Service Manual told.

FATAL ERROR CODE 14H / SERVICE CALL 14 XFER ROLLER: Incorrect pressure by or separation from the Second image transfer roller


Electrical components for detection of the malfunction
Image transfer roller pressure contact solenoid (SL2) Master board (PWB-A)
Image transfer roller pressure positioning sensor (PC7) Controller control board (PWB-P)

Step & Remedy
1 Check PC7 operation.
2 Replace the Second image transfer roller pressure/separation mechanisms.
3 Check SL2 operation.
4 Replace PWB-A.
5 Replace PWB-P.


It will help. Check here :
http://www.fixyourownprinter.com/forums/laser/25521

Re: Minolta Magicolor 2300 by vhlewisii (12/7/09 2:43 PM)
Re: Minolta Magicolor 2300 by healthup (12/7/09 5:16 PM)






Re: Konica Questions answered here by Drucker23 (5/28/10 3:25 PM) reply + / -
Thanks, I know all this, I have read the manual.
The question was:
Where is the solenoid (SL2) located? How do I get there?

Thanks





Re: Konica Minolta 2300DL Will not print in color. by Anonymous (5/28/10 3:34 PM) reply + / -
On printing, is it turning all 4 cardridges or is it just using the black one? You can easy detect it when listenung to the sound it makes when printing.

Properly it is just using the black.

My guess is the previous owner set it on black and white and the printer does remeber the setting. Have you installed the proper driver and set it to colour? Please keep in mind that the modern driver do not work on machines with the old firmare. During production time of this printer there has been an update of both, check the versions (driver and firmare) do match.
However, before you flash the printer, so may try the older printer. It works fine. Dont know what they have changed in the new software.

Good luck!


Re: Re: Konica Questions answered here by healthup (5/28/10 8:38 PM) reply + / -
Go finding an Epson AcuLaser C900's Service Manual.
And you'll know where the solenoid (SL2) is.


Re: Re: Re: Konica Questions answered here by Drucker23 (5/28/10 8:57 PM) reply + / -
Thanks, that was easy!

I should now be able to find it.

Have a nice day




Re: Can 5440dl toner cartridges be used in a 5430d by eddy2u (5/30/10 4:28 PM) reply + / -
Just to let everyone know, It appears the only difference between the Toner Cartridge for the 5430DL and 5440DL is the Smart Chip.

No one gave me an answer to my question so I just swapped the Toner compartment and the drum unit from the new 1710602-00* cartridges and used the old Transfer Tube assembly and Smart Chips from the 1710580-00* cartridges and then set the printer to continue to print after the chips indicated the Toner was Empty.

The printer works fine, but it displays Toner Empty on the display.
I can live with the error message and it is possible that the firmware on the 5430 will not count passed 6000 pages for the toner cartridge life, the 5440 cartridges I used have 12000 pages of toner in them.

Regards,

eddy2u



Magicolor 2300 dl 1st page prints low by glennorman (5/31/10 6:53 PM) reply + / -
I am having problems almost every time I print to my Magicolor 2300dl. The first page appears to start feeding before it starts printing. The page prints about 1 inch low on the paper so I loose the bottom of the documents. I then get a paper size error since the paper feed was completed before the page was completely printed. I have to take all the paper out and wait for the printer to detect there is not paper, then put the paper back in before there is any hope of the remaining pages printing.

I have cleaned the take up roller to no affect.

Any ideas?


Re: Konica Questions answered here by Drucker23 (5/31/10 7:12 PM) reply + / -
Is it only the first page what goes wrong?
After every boot up or just fater a long rest period?
Seems to be a sensor problem.

From my experience with this model I start to believe that they have used unsuiteable lubrication for some parts. This grease hardens with time and than the part is not moving like it should be. Once it has been pushed it works for a while. We had a similar problems years ago in the company I was working in.

Have look at the paper sensors from the tray to the drum. The first one may not recognize that a sheet has arrived, or just detects with a delay (moves to slow).

Hope that does help
M




Re: Konica Questions answered here by delicase (6/2/10 6:00 PM) reply + / -
Hi, Re. my 2400w. I Have been refilling.
Window Replace Cartridge keeps coming up.
Sometimes opening the cover worked, and then not.
Replaced Chips. Worked for a while.
Replace Cartridge again is coming up and still plenty toner in.
Is this because I did not change mode setting when I replaced the chips?
I do not have the option to change mode setting now.
Thinking about buying new chips again but not sure.
Some black lines on side. Perhaps Drum?
I have not reset drum chip as of yet and drum showing 6%.
Wondering if its worth giving this unit another shot of life.

Thank you
Casey



Re: Magicolor 2300 dl 1st page prints low by healthup (6/2/10 6:32 PM) reply + / -
It's caused by the so called solnoid (clutch) not the take up roller.
The glue between two matels (one of them is L type) becomes too sticky and causes timing control incorrectly and causes paper jammed.
They cause most of the problems of Minolta Magicolor 2300DL/W/2350...... & Epson AcuLaser 900/1900/2000/1000......., jammed and improper printout.
Just clean up all the glue and put a thin electric tape instead and all will be done.


There're six solnoid (clutch) to be taken care off.

Three of them can cause 6020 error - Secondary transfer roller
pressing/separation error.
This can cause print too low (paper's top head too much blank area).
--- SL5 Second Transfer Roller Pressure Solenoid
--- SL3 Timing Roller Pressure Solenoid
--- SL2 Transport Roller Solenoid

One of them causes paper folder (about 3cm blank area) and jamed tail.
--- SL6 Fuser Loop Flapper Solenoid

Toner Cartridge Rack rotates control.
--- SL4 Cleaner Pressure Flapper Solenoid

Another one is at the bottom of paper input tray ,can cause paper input timing wrongly and jamed.
--- SL1 MP Tray Paper Feed Solenoid


Not an easy job to do even if you have the service manual.
Good luck!




Re: Konica Questions answered here by sifujoe (6/12/10 5:51 AM) reply + / -
I have a 2400w. I have replaced the OPC drum all four cartridges and cleaned the laser glass a number of times, but I am still getting a faded print on the extreme left and a couple of inches in from the right side.

It prints as if the laser glass is still dirty but it is not. I personally inspect it to see if it was scratched or marked but see a clean, clear shinny glass.

Any ideas????


Re: Konica Questions answered here by Neil Arnold (6/13/10 4:28 PM) reply + / -
Help! I have a Magicolor 2300 W which works fine. We moved house and when reconnecting the USB cables, my PC running XP home refused to communicate with the 2300W.

I am at a complete loss to understand why it will not work when it had functioned correctly for the last 7 years.

1) Have changed the USB lead

2) have changed USB ports on the PC

3) Have reistalled the orginal software as per instruction (not using the XP wizard)

4) Have downloaded Minolta frivers from the web but these did not work either.

Every time I try to run a test print, it will come up with a message saying printing error.

I have even tried using a parallel connection lead but this did not work either.

The PC is up to date with XP updates and works fine with no other problems.

Having successfully installed this software twice previously, I am absolutely baffled as to why I cannot get something I have done before to work!!!!!!

Advice as to what to try, configuration of printer ports etc would be gratefully received.

Thank you

Neil Arnold


Re: Konica Questions answered here by John 3:16 (6/25/10 8:53 AM) reply + / -
We are a small company with our own building. We are going to rent out available suites and would also like to allow access to our Konica. However, we do not want those who rent from us to be able to print to our printer accounts, we want a way to be able to set the printer settings so that when renters print to our printer they print to their own seperate account without the ability for them to be able to switch to one our accounts. Yes, we could password protect our accounts, but we have 30 some accounts and do a lot of printing. To re-enter a password every few minutes becomes bothersome and time consuming. Is there a way to keep the other offices on different accounts securely?


Re: Trouble with our Konica Minolta C252 by Nick Marand (6/25/10 9:31 AM) reply + / -
Can you please tell me how to get rid of the message Malfunction Detected, call technical representative? All imaging units are fine and there are some life left on the toners.
would it be possible to reset the unit at all?
Regards
Nick


Re: Konica Questions answered here by Dave Johnson (7/11/10 12:34 AM) reply + / -
I was using my Konica Minolta 2300W in XP. The printer worked just fine... until the toner needed to be replaced. I replace the cartridges with QMS cartridges and they indicated that the toner was low. The vendor told me that refilled cartridges sometimes have communication problems but they should print OK, and they did for awhile. I got a message in the "status monitor", which is the only way you can change the toner, which said "You are using an end-of-lifed (completely used) Black toner cartridge. For the best print quality, you are strongly recommended to replace it immediately." and the option of print --> toner replace is grayed out. So, I can't access that in order to change the toner.
I can't print any more because it says there's no toner. But I can't change the toner b/c I can't select print --> toner replace. HELP!!!!!!!




Re: Re: Konica Questions answered here by healthup (7/11/10 7:09 PM) reply + / -
When changing toner the print must in power on status ,if you change in printer power off then power on printer will think it's the old one even though you really put new one in.
Maybe that's what your problem is and the toner not have to be really empty.

The 2300W's toner cartgidge's front side there is a square matel when it's new toner you can't see this matel because it will hide behind the plastic cap which in front of it.
Once the toner was put into 2300W within power on status, just because 2300W can't find the aquare matel so 2300W thinks that's a new one so it will change itself into full toner status and pulls the square matel out from the plastic area.
That's the way what the 2300W works out.

According to what the told above you can change any toner status from empty(or 20% 30% 55%......) into full (100%) whenever you like even if the toner cartridge is really empty.
So it's an easy way for anyone who just buys toner powder and fill the toner in all by himself.
You'll just need to loosen three screws at the front side of toner cartridge, open a white cap and fill into powder, and the most important thing is to hide the square matel into plastic cap in the meantime.
After you put the toner cartridfe into 2300W it becames 100% toner full status.

So you can reset the toner cartride anyone is empty or not really empty.
What you have to do is to hide the square matel into plastic cap and put it into 2300W.
To hide the square matel into plastic cap you do'nt have to loosen all three screws but two of them will done. The two ones around the square matel. And use a small flat screw to push the matel back into the plastic cap.
You may just loosen them and no need to really take them off.

What the most important thing is to take the empty one and put it back into 2300W all under power on status.


There is a little hole (1cm * 0.5cm) at the left middle upper side of the big hole where you take out and put into the toner cartridge. You can push a flat screw in and turn the cartridge counterwise at the same time. In this way you can change whichever color you like.
Try the empty one first maybe you don't need to buy another one you just need to reset it only.

Hope it will help.
And good luck!


Pageworks 20 - postscript option caused maint req. by etechRon (7/13/10 2:23 PM) reply + / -
I just installed the postscript option in my Minolta Pageworks 20 printer. Postscript and PCL printing work fine, but I now have the "maintenance required" message always showing on the LCD.
Any idea how to turn it off short of uninstalling the postscript option?
Thanks,
Ron


Re: Re: Re: Konica Questions answered here by Dave Johnson (7/13/10 8:06 PM) reply + / -
Thank you for your response to my question on my problem with my 2300W and for all the other info. I do recognize that it has to be in power on status to change the toner cartridges. However the problem is that I can't even choose the cartridge to replace. The option is "grayed out" and not available.


Re: Re: Re: Re: Konica Questions answered here by healthup (7/14/10 6:26 PM) reply + / -
You did not really understand what i told.

There is a little hole (1cm * 0.5cm) at the left middle upper side of the big hole where you take out and put into the toner cartridge. You can push a flat screw in and turn the cartridge counterwise at the same time. In this way you can change whichever color you like.
Try the empty one first maybe you don't need to buy another one you just need to reset it only.

Through this you can change any one you like and forget about the "grayed out" !


Re: Konica Questions answered here by Frz (7/22/10 1:28 AM) reply+1 + / -
i used konica 7085 copier when i start the machine from on/ off swetich here come an error of E56-02 and Error code: E3. The machine are not running. what can i do? plz help me.


Re: PAPERJAM IN MINOLTA MAGICOLOR 2550 by ASWARN (7/23/10 11:33 AM) reply + / -
We cannot seem to clear some paper that is stuck between the large black roller towards the back of the machine. When we look at the roller is appears to have small ripples in the center. That is where the paper catches and jams. How do we access this area of the copier?


Re: Konica-Minolta 2430DL error messages by jim_4_print (8/2/10 11:35 AM) reply + / -
My old printer is getting increasingly cranky and finally has gone on strike. When it works it's been great, but it may be time to put it down,


For over a year it has repeatedly given toner error messages "______ toner not installed" (insert yellow, cyan, magenta or black more or less at random. The errors can usually be cleared by opening the top, lifting out the black cartridge and putting it back in. Sometimes it's necessary to remove and reinsert color cartridges too. I take these occasions to blow out the interior with canned "air" and once in a while wipe off any visible electrical contacts with a little rubbing alcohol, drying well afterwards.


Last week it started adding a "front door open" message and has refused to print since then. I took off the side panel, checked that the switch is being pushed shut (it is), then disconnected the leads and checked the switch with an ohmmeter (good). Have probably tried all possible permutations of power down/restart, disconnect/reconnect network cable, etc. When it comes back up, it usually gives the black toner missing message, mostly together with yellow toner missing, and it does not turn the color cartridges spool to the front so I can't remove and check the yellow.


Any ideas why this thing communicates so poorly with itself and why it's such a hypochondriac? Boat anchor or repairable printer??


Re: Konica Questions answered here by anil bawaskar (8/5/10 7:15 AM) reply + / -
i have konica minolta magicolour 2430dl colour printer it has giving fatal error code 15h
pls. solve this error
thanks


Re: Konica Questions answered here by waddell (8/6/10 11:52 PM) reply + / -
I have a Magicolor 3100 printer, The black print is horizontally off set from the colour by about 1mm to the right. Is there any way to bring the black into alignment.

Many thanks for your help. Otherwise a brilliant printer. John


Re: Re: Konica Questions answered here by healthup (8/7/10 1:36 AM) reply + / -
What's said in the Service Manual.

15h
If there is no pressure by or separation from the transfer belt cleaner
Incorrect pressure by or separation from the transfer belt cleaner

Belt cleaner pressure contact solenoid (SL4) Master board (PWB-A)
Belt cleaner positioning sensor (PC9) Controller control board (PWB-P)


Most of time it was a sticky solnoid's problem.







Re: Konica Questions answered here by bomltd (8/12/10 10:42 AM) reply + / -
i have a magicolor 2300dl with error code 21h. can this code be reset


Re: Konica Questions answered here by mbuttermore (8/13/10 11:28 AM) reply+1 + / -
Recently the black ran out on our 5550, we replaced it with an official new Konica Minolta toner cartage, but it still says black is empty and won't let us print. I tried the obvious solutions (replacing the cartage, turning it off for a few minutes etc).
Any ideas?


Re: Konica Questions answered here by sp1 (8/18/10 5:30 AM) reply + / -
We have a magicolor 5440DL. Changed the yellow toner cartridge for a new one and now all the backgrounds are yellow. Had another genuine original toner cartridge supplied. same problem using apple macs to print on OSX10.6.4. direct print and computer print are an issue. but a pdf from the computer suddenly printed clean.


magicolor 2490MF by ee (8/30/10 9:46 AM) reply + / -
Is there any driver update for Mac users?


IMAGE SHIFTING W/ PAPER JAM IN EJECTION SECTION by Mike the Greek (9/2/10 2:13 PM) reply + / -
For all the people in this forum who faced the same problem as I, mentioned in the subject.
I have a Magicolor 2400W. For some time it refused taking the paper. Thanks to Earl, I followed his guide at
http://www.elperfecto.com
I opened the lid, took out the drum kit (which reserves as a trash bin for unused ink) from the green handle, positioning it as mentioned in the user manual and carefully dislocated the rubber cylinder which is at the center of the lower feed rollers. To do this, you rise a little and VERY gently the right plastic and simultaneously you push the cylinder to the right. Clean it thoroughly with ear buds and alcohol. Place in the reverse order.
For those with image shifting (starting to print lower on the page), which is followed by paper jam in ejection or transfer section: Take off the drum kit and dispose all the black powdered ink that is kept inside it. You can do this by rising a plastic ear which resides on a side and shaking that side. Place back. After I cleared the drum kit and tried some prints, the image shifting stopped. No paper jams. I don't know how are all these related...


Need service manual by ELITE (9/7/10 7:49 PM) reply + / -
Hi! is there anyone here has a service manual of konica minolta bizhub c452?

i have already search this file but it seems i always end downloading a user manual which is just a basic operations and informations regarding the printer features.

I also visited those link posted here concerning on service manual on various printer in konica minolta but it seems the C452 is not on the list.

i need list of error codes with solutions and assuming that these codes are listed in service manual.

i already contact our suppliers but it seems that the service manual is not included on the package.

Appreciate if you guys can send me a link of this pdf file.
Konica Minolta Bizhub C452 Service Manual.

Thanks and more power!!

ELITE



Re: Re: Konica Questions answered here by oldermanden (9/15/10 9:37 AM) reply + / -
Hi there - I guess/hope you've solved your problem a long time ago!:-)but realizing somebody else might encounter the same, here's a kind of solution: turn round the toner compartment - you're allowed to do so by pressing e.g. a screwdriver into the hole on the right side of the printer - and pull off the "handle" from one of the other toners, then pres the handle into the one in question - indeed, it is a hard job to pull out the toners of the 2550DN, but keep trying, always observing the axes in both sides should align the guides... good luck! oldermanden


Re: Konica Questions answered here by Ganderson (9/20/10 6:36 AM) reply + / -
I have a PagePro 1380MF that has the error message on it 'engine panic'. Have you ever seen this error, and what does it mean.
Thanks in advance.


Re: Konica Questions answered here by oldermanden (9/20/10 8:47 AM) reply + / -
no, I'm sorry, I'm mostly acquainted with the 2500...


bizhub c352 fix the sorter misaligned by Phillip Ennis (9/20/10 1:22 PM) reply + / -
A chair got under the paper sorter and misaligned the rails about 1/2" to 3/4" I don't want to just push it back into alignment.

Is there a way to open it up and re-adjust the rails so they are even. Is there a flag I have to clear in the setup also? Also, as a quick fix, can I just unplug the sorter and contiune with small print/copy jobs?

thanks


Help-can't change K toner in C10x by Lou Hafencher (9/25/10 8:12 AM) reply + / -
I have genuine KM toner. The K toner is empty. When I put the C10x into K toner replace mode, I cannot pull the toner cartridge out. It is stuck.
I tried toner replace mode for the other colors, and I am able to remove those easily, but the K toner is stuck and will not come out.


Re: Konica Questions answered here by oldermanden (9/25/10 9:34 AM) reply + / -
Yeah, it's a really hard job to change the toners, but be sure to align the axes in the ends with the "holes" - or rather, place the axis a little closer to you before drawing, problem is that the toner tends to move when you draw ;-)
wishing you luck :-)


Re: Konica Questions answered here by Lou Hafencher (9/26/10 10:38 AM) reply + / -
my C10x will not go into toner replace mode. The black toner is empty and I can rotate the toners into position for removal, but the toner cartridge is totally stuck. Something is holding the toner cartridge in, and won't release. Is there someway to release the toner cartridge?


Re: Re: Trouble with our Konica Minolta C252 by w506191201 (9/27/10 12:54 PM) reply + / -
What's problem you have? Write more. I have Service manuals and others solutions for KM, Develop printers.


Re: Re: Konica Questions answered here by w506191201 (9/27/10 12:58 PM) reply + / -
please look : http://www.minolta.cz


BizHub CF3102 Issues by RRG (edited 9/28/10 7:23 AM) reply + / -
I have just aquired this copier/printer. I have not been able to get it to print from anywhere. It is connected via Cat5 cable directly to a router ... small office, 5 computers, 2 on WinXP Pro and 3 on Win7 Ultimate. I have the printer set to 192.168.1.7 and can see it on the router control panel. I also have installed CWS5 on one of the Win7 machines and it also sees the printer. Since KM doesn't seem to support their older machines by updating their drives, I have installed drivers on one of the XP machines. In the printer/fax dialog box, under the Start Menu, I see the printer there. When I right click>properties, I get a dialog box with a lot in information such as printer configuration, paper config, ink levels, etc. So I assume this computer "sees" and can communicate with the printer. After it sat overnight, I see the printer in the dialog box says "ready" so I try a test page. Nothing. I see the printer control panel (touch screen on the printer)is off, so I walk over and hit the start button to "wake it up". Now the dialog box shows the printer as "Offline" and of course, it will not print to it. I have yet to get anything to print to this printer/copier. Been messing with this since Thursday now. Nothing like a new tool/toy that you can make work and cant use! LOL

Any help, direction, ideas would be VERY appreciated! Thanks!


5440 DL squeal by marliny (edited 10/7/10 1:56 PM) reply + / -
I have a KM 5440 DL that squeals loudly when a print job is done (barely hear it all during printing), and the print on the right (right side as you as you look at to read the printed page) side of paper is not 100% covered and it smears if you rub it (like it's not dry). The squealing started a while ago, but printing was fine, but then all of a sudden the smudging started.


Re: Magicolor 2530DL prints very lightly by ronjremy (10/9/10 7:22 PM) reply + / -
I got it used, so I know little about it's history, but here's what it's doing. When I print the test page (with the picture of the red car), the page is almost entirely white, with very light red and blue coloration where the car and minolta logo are. However, twice, for no apparent reason, it printed the test page perfectly.

The toner carts are all >40% full.

It says the drum cart needs to be replaced.

I keep getting a media jam in the fuser, with no actual jam occurring and the page coming out the top as expected but with the very faint image on it.

What throws me off is that it has worked perfectly twice.


Re: Magicolor 2530DL prints very lightly by ronjremy (10/9/10 7:34 PM) reply + / -
Oh, and the envelope tabs are down.


Cleaning sensor chips works! by Mieka (10/12/10 7:46 PM) reply + / -
Yea!! My 2400w was blinking the error light steadily (even after restarting it -- green ready would come on briefly, then yellow blinking error again) as if there was a paper jam (..um, no..). I cleaned the small sensor chips on the magenta and cyan toner cartridges, closed it up, and I have a ready light again with no error! Thank you!


Re: Konica Questions answered here by Lyndon Letto (10/16/10 7:26 PM) reply + / -
I have a Konice Minolta BizHub Di1610FP
Can anybody help me with the steps for a full shipping/factory reset on the device. Apparently only an authorized Konica Minolta Tech can do this.

Any help will be really appreciated :)

Thanks

Lyndon


2550 Manual reset for toner replacement? by robinr303 (10/30/10 2:50 PM) reply + / -
Same question as someone else had. Someone Please help :-)

I've never done a refill before, so I just want to know:
-Do I *need* a reset chip when refilling or is it good enough to just set the parameter to "continue printing" when empty in the menu?


Re: Konica Questions answered here by fla159 (11/5/10 6:44 AM) reply + / -
I have a Konica 8031 and it has 181857 clicks on it but I am getting and error code C-0098. Can you tell me what needs to be replaced. Thanks


duplex option by ncodistrict (11/9/10 7:12 AM) reply + / -
I have a bizhubc252. I had to replace my harddrive this weekend and reload my print driver. Now I can't get it to duplex or staple. The options are not available in the print properties box and when I go to the IP address web access, it shows that Duplex and Stapling are OFF. Any ideas on how I can turn them back on? Thanks for your help!!


Re: Konica Questions answered here by w506191201 (11/9/10 7:34 AM) reply + / -
in the properties your printer you need to change settings in the hardware configuration tab or download the settings from the printer via IP

Properties your printer
Configure tab
options, that are off turn on

Regards from Poland


Re: Konica Questions answered here by w506191201 (11/9/10 7:38 AM) reply + / -
I have solution for drums, transfer belt and fuser for bizhub C250 series.


Re: Konica Questions answered here by marliny (11/9/10 8:28 AM) reply + / -
I have a KM 5440DL that squeals loudly when a print job is completing.


Washed out colours - only on heavy stock by NotarySojac (11/11/10 3:13 PM) reply + / -
Several weeks ago we printed several hundred pages from our Bizhub C353 on card & cover stock (65lb & 67lb) - some just monochrome and much in full colour. Worked beautifully. It's done several hundred pages since then on plain copier paper (both monochrome and colour.)

Today I needed to print some colour items again on cover stock. The outputs' colours are washed out but the black text is solid and clear. When I print the same file to plain paper the colours are strong & vibrant - as they should be, but on cover stock it looks like 30% of the colour toner never made it to the stock.

This is the same file and the same cover stock that printed beautifully several weeks ago. Printer settings are the same too.
I pulled each of the toner carts and rolled them about, but there was no improvement. No difference either if I use the main feed trays or the bypass tray.

Any thoughts on what might have happened and how we can fix it?


Re: Konica Questions answered here by Ronjremy (11/11/10 6:01 PM) reply + / -
Well, clearly the people who know stuff aren't reading this anymore.

With a bit of luck, I fixed mine.

There is a foam roller bar that moves out to press the sheet of paper against the revolving plate that receives the image from the drum. That roller wasn't moving for some reason. I pulled it apart and made sure everything was moving freely, put it back together, and now it works.

I got lucky, knock on wood.


Goodbye to this Junk by dyett (11/11/10 6:34 PM) reply + / -
Goodbye to this group and to my Konica/Minolta printer. Without hesitation, I can say that this printer was the worst piece of electronic equipment that I have ever had the misfortune to own. It made fairly good copies--at first--but the mechanical quality deteriorated rapidly. Eventually, it wouldn't feed reliably, either folding the paper or giving feed errors when the paper was clearly not jammed. It also started putting black smudges on the print, without apparent reason. At fewer than 15,000 total copies, and I did replace the drum once, BTW!

Another beef is with the company itself. First, they designed the page count that estimates the remaining toner incorrectly for most users. When I figured out how to reset the toner percentage, I discovered that I had been replacing half-empty carts.--for over $100 each. (Try it yourself if you don't believe me!). When I complained about this, the response of their support organization was to accuse me of wanting to refill the carts! That was completely untrue--I just wanted to get what I had already paid for.

Anyway, do yourself a favor and DO NOT buy a Konica/Minolta printer. If you have one, dump it and save yourself a lot of grief and expense. Maybe you can find another sucker to buy it!


Re: Konica Questions answered here by FIXQMS (11/12/10 7:51 AM) reply + / -
Hi - Hope you can help with this. I have a Minolta Konica QMS 3100 Laser - which was working fine except that 1 piece of the page was a little faint. The manual said this was due to either damp stock (a distinct possibility in November) or a change in imaging unit. Obvoiusly tried new crisp paper - but it didn`t improve so changed the imaging unit. This left me with an `Imaging Unit Missing ` error which now persists even if I put the old unit back. I have tried to re-fit the unit several times but the error stays. Have you any thoughts on what I may have done?


Re: Konica Questions answered here by ChuckL (11/12/10 11:09 AM) reply + / -
I have a Minolta CF2002 that won't print from the scanner glass. Each time I try to copy from the glass, it waits too long, then shows error code C-1220. After shutting down and turning off the print controller for 60 seconds, and repowering, the machine resets and we are still able to print from the CPU. Our repair person said the problem was either in the print controller or the cable from the scanner to the controller. I have a CF3102 and swapped the print controller and cable to the CF2002 but there was no change, we still got the C-1220 error code trying to scan and print from the glass.
I was careful to use the shut-down procedure in the print controller utility before removing the print controllers and the set-up procedures after installing. Any other suggestions?


Re: Goodbye to this Junk by marliny (11/12/10 11:59 AM) reply + / -
So how did you reset the toner percentage?


Konica 1600W Magicolor by JoeJM (11/19/10 9:23 AM) reply + / -
My 1600W Magicolor, after installing a new K toner cartridge, is coming up with an error message - 'PROCESS ERROR BELT - CLEAR BY COVER'. I've tried the steps on the troubleshooting section of the KM website but to no avail - removing the toner cartidges, the imaging unit etc. Any help would be greatly appreciated.



Re: High Pitch then Jam by Shuazay (11/23/10 6:57 PM) reply + / -

I have a Magicolor 3300 printer and it does the high pitch and jam scenario sporadically. I have to stand by it when I print something in case the HIGH PITCH happens so I can open it real quick to prevent the jam. I then frustratedly walk back to my PC and reprint. This is a practice I've come to accept regrettably. Why you ask do I do this, well it's good cardio of course.

I've updated the firmware and still have the issue. It's been doing it for years.

Now recently it's stating I need an Imaging Unit. Before I spend $350 to get a new part, I'd like to know if this thing is going to continue to jam.

The printer overall is pretty sweet and the ink lasts for an extremely long time. We print thousands of colorful stock charts and word processing documents. It's slow when printing big PDFs or big pictures. And it periodically needs a power cycle to keep all wheels turning.

So if I can fix her, I'd like to keep her. But I'm trying to find out if it's time to move on to a new Laser Printer. Please help...


Re: Konica Questions answered here by davmagic (11/23/10 9:07 PM) reply + / -
I have a Magicolor 2300DL. I get a drum low message. What does drum low mean and what do I do about it? Thanks



Re: Re: Konica Questions answered here by w506191201 (11/24/10 2:04 AM) reply + / -
You must change fuse 80mA in your drum unit. You must also clear the waste from the drum unit


No Subject by JustinFis (11/25/10 9:49 AM) reply + / -
"There is no matching paper size. Load paper onto bypass tray."

is displayed when we send documents to print from any application (Word, Acrobat, Explorer).

- All hoppers are full of paper.
- Settings on C353 are all "auto"
- setting in workstation and server drivers are "auto"

I've never asked for help before, but this has me and our technicians stumped. And 20 people angry!

Thanks for any assistance you can provide.


Re: No Subject by w506191201 (11/25/10 12:23 PM) reply + / -
You must set size (Letter, A4, A3 ...), the weight of paper (plain, thick 1, Thick 2, etc ...) and orientation (landscape or portrait) in softdriver on your PC. The same settings you must set in printer. Some programs (Open Office) have set their default settings for the paper. Check it out


C353 auto tray select issue by JustinFis (11/25/10 1:05 PM) reply + / -
Thank you for your assistance.

I've set size, weight, and orientation in soft driver - no change.

All of these operations were performed automatically until yesterday afternoon when the issue started.

I'm going to keep poking away at it...


Re: No Subject by w506191201 (edited 11/25/10 1:42 PM) reply + / -
You send docs for bypass tray or tray 1 or 2 ??


Re: Konica Questions answered here by Goodmans (12/8/10 7:55 AM) reply + / -
I have a digital copier Konica Minolta 7055, paper jams and error code F52-8 comes up...what does F52-8 means and how do I solve the problem?
Thanks, David


Konica Minolta Bizhub C352 - Transfer Belt help by P3CM (12/8/10 10:26 AM) reply + / -
A message just popped up to replace the transfer belt unit in our copier. I'm hesitant to purchase as I'm not sure if I can replace the unit once it arrives. Any help would be appreciated. I'm pretty savy with machines but this is an area I'm unfamiliar with. Thanks!


Re: Re: High Pitch then Jam by shuazay (12/8/10 1:45 PM) reply + / -
I dumped this piece of crap after jamming for months/years and sprinting to it when it did the high pitch sound hoping to open it before it jammed. Fortunately it stated it needed an imaging unit which is in excess of $300 and I picked up a new Brother color laser with duplex for less than $300. I'm so happy, no more being concerned every time I hit print with this bizarre scenario, will it print, hmm I don't know, high pitch whine, sprint, open, crap, too late, it jammed and I wasted paper, now back to the PC to reprint and hope it does not jam the second time. At least my quick twitch muscle tissue has been toned and strengthened, I'm rather ripped now and super fast for an old man, lol!


Re: Konica Minolta Bizhub C352 - Transfer Belt help by w506191201 (12/8/10 10:56 PM) reply + / -
Reseting of transfer belt is very simply. You must change fuse in transfer belt. Fuse must be 63mA.


Re: Konica Questions answered here by kobby (12/18/10 3:53 AM) reply + / -
Can someone please help this problem? i have a konica 7040 copier and recently i put it on it reads an error F-35-1...please help..thanks


Re: Re: Konica Questions answered here by w506191201 (12/19/10 1:18 PM) reply + / -
Solution from net: http://www.copytechnet.com

Set SW2 (sub
power switch)
OFF and then
back ON, after set
to "0" the bit 1 in
DIP SW3 in 25
mode. (If you
switch power back
on without
releasing the
latch, the error will
recur.)

Regards


Re: Konica Questions answered here by booser (12/28/10 12:58 PM) reply + / -
I have a Magicolor 2430 DL and today get a message " fatal error 2AH" appreciate any help thanks


Re: Konica Questions answered here by dippy (12/29/10 8:53 PM) reply + / -
Hi. I have a Konika Minolta Bizhub c451. I would like to password protect this machine so that people from other offices can no longer use it. I managed to turn on a password protection but then I lost all capacity to use the machine as a copier. Then I got the settings so that I could use it as a copier, but not as a printer!!!

Is there a way to set a password to the Konika Minolta Bizhub C451 but still be able to copy AND print ONLY after entering the password?



Re: Konica Questions answered here by dippy (12/29/10 9:10 PM) reply + / -
Hi. I have a Konika Minolta Bizhub c451. I would like to password protect this machine so that people from other offices can no longer use it. I managed to turn on a password protection but then I lost all capacity to use the machine as a copier. Then I got the settings so that I could use it as a copier, but not as a printer!!!

Is there a way to set a password to the Konika Minolta Bizhub C451 but still be able to copy AND print ONLY after entering the password?



Re: Konica Questions answered here by dippy (12/29/10 9:10 PM) reply + / -
Hi. I have a Konika Minolta Bizhub c451. I would like to password protect this machine so that people from other offices can no longer use it. I managed to turn on a password protection but then I lost all capacity to use the machine as a copier. Then I got the settings so that I could use it as a copier, but not as a printer!!!

Is there a way to set a password to the Konika Minolta Bizhub C451 but still be able to copy AND print ONLY after entering the password?



5430DL ghosting only when printing duplex by Konica user (12/30/10 8:45 AM) reply + / -
My Magicolor 5430DL, when printing in duplex mode, is showing a small amount of ghosting - that is, part of the text is repeated very faintly. If I print the same document in one-sided mode I do not get the ghosting.


Re: Konica Questions answered here by ccscomputers (1/6/11 12:57 PM) reply+1 + / -
I have a Konica 8031 and it keeps jamming at the fusing unit. I let it cool down and cleaned the rollers that were reachable, but it still jams. Any suggestions?


Re: Konica Questions answered here by Katysmom (1/12/11 8:29 PM) reply + / -
I have a Magicolor 2300DL. It's been giving the message "DRUM CARTRIDGE END OF LIFE" for quite some time, so when I started seeing smears, I got a new drum cartridge.
I can't get the old one out! I've followed all the instructions, which seem pretty clear -- rotate the transfer belt unit release lever to 11 o'clock, press upward on the grooved area at the bottom of the drum release lever, and pull out the drum -- but the old one seems to be jammed in there. The drum release lever doesn't seem to move at all, which may be the problem.
Am I missing something obvious, or do I need to lug the printer to a repair person to do something simple like replace the drum cartridge?


Re: Konica Questions answered here by chrisdavis (1/13/11 4:02 AM) reply + / -
How do I replace the transfer belt on my Magicolour 7450?
I have the part, just no instructions!


Re: Konica Questions answered here by pchowgrajank (1/13/11 7:40 AM) reply + / -
Hi,
We currently use a Konica Minolta biz hub c650. The issue we are having at the moment is when printing .pdf files. It prints a small image to the top left or top right corner of the paper. The image is mirrored or reverted. This wasn't an issue before.


Re: Konica Questions answered here by bozzchem (1/16/11 9:02 AM) reply + / -
I have a 2400W that I have been marginally successful when using in duplex mode. When it works, it's fantastic. The problem I find is that if an error occurs when unit is printing the reverse side, I lose the whole job. This has happened numerous times and I'm growing tired of losing paper and wasting toner.

Is there something I'm missing? It seems to be OK if there is an error on the initial print in that it "remembers" and continues. If the error occurs on the "back" side print, it just goes back to ready. (Typically the error is bogus since there never is a jam when I open the unit to find the error.)

Thanks.


Re: Konica Questions answered here by bozzchem (1/16/11 9:07 AM) reply + / -
I have a 2400W that I have been marginally successful when using in duplex mode. When it works, it's fantastic. The problem I find is that if an error occurs when unit is printing the reverse side, I lose the whole job. This has happened numerous times and I'm growing tired of losing paper and wasting toner.

Is there something I'm missing? It seems to be OK if there is an error on the initial print side in that it "remembers" and continues. If the error occurs on the "back" side print, it just goes back to ready. (Typically the errors are bogus since there never is a jam when I open the unit to find the error.)


Re: Konica Questions answered here by Brooklin1 (1/19/11 10:52 AM) reply + / -
I have a K/M 350 that I am trying to set the network IP setttings on. I get all the IP info keyed in, press Enter, turn the copier off like the message says, then back on after at least 10 seconds, the settings are still there, but when I press Enter again, it wants me to turn the machine off again. Cancel will clear all the settings. It seems powering down the copier does not save the settings. What am I missing? Thanks in advance.



Re: Re: Konica Questions answered here by 30529 (1/22/11 3:37 AM) reply + / -
http://printer.konicaminolta.com

Try this link. I found it yesterday as I have 14h and 15h problems. Not a bad service manual as they go.


Re: Re: Konica Questions answered here by 30529 (1/22/11 3:45 AM) reply + / -
Sorry, that didn't come out as planned. Try this to find the manual.I got it last night on a search. it covers what you need I think.

http://printer.konicaminolta.com
/service/ASP/mc2300
/documentation_manuals/mc2300SM.pdf


Re: Konica Questions answered here by Knotee (1/26/11 5:08 PM) reply + / -
I have a Konica Minolta 2450. I damaged the red and black rubber rollers removing some stuck paper. Now when I print there is an indentation left on the paper due to the dmaged rollers. Please advise on their name and what best way to go about get this fixed. Thanks in advance


Konica Minolta bizhub c250 by Facts (1/27/11 7:27 AM) reply + / -
Can I reset Konica Minolta bizhub c250's admin password / reset the default?



Konica Minolta bizhub c250 by Facts (1/27/11 7:27 AM) reply + / -
Can I reset Konica Minolta bizhub c250's admin password / reset the default?



Re: Konica Questions answered here by Perdimia (1/31/11 11:31 AM) reply + / -
My printer got jammed printing a page, I removed it from the transfer roller, and when I shut the lid it suddenly came up with the error code 1BH.

Now it doesn't matter how many times I turn it off and back on, it just won't work. I had a quick look inside and nothing appears to look different to normal.

Can anyone offer a solution?


Re: Konica Questions answered here by Perdimia (1/31/11 11:49 AM) reply + / -
Now that error code has changed to 18H


Re: Re: Konica Questions answered here by healthup (1/31/11 6:28 PM) reply + / -
1BH
• If the temperature of the fusing roller when the fusing unit begins warming up does not remain increased by 5°C for 1 second within the 40 to 50 seconds after the fusing roller begins warming up

FATAL ERROR CODE 1BH / SERVICE CALL 1B FUSER UNIT: Disconnection at thermistor
Is there a short circuit at TH1? (between CN18-1 and -2 on the thermistor) ?
Yes Clean TH1. or Replace the fusing unit.
NO Replace PU. or Replace PWB-A


18H
• If the unit does reach 80° C within 100 seconds from the time that warm-up begins
• If the temperature of the fusing roller falls below 70° C in 10 seconds during standby
• If the temperature of the fusing roller increases to 220°C in 0.1 second

FATAL ERROR CODE 18H /SERVICE CALL 18 FUSER UNIT: Faulty warm-up detected


Re: Konica Questions answered here by Probono (2/1/11 3:04 PM) reply + / -
Hello,
I have Konica bizhub c6500. After a PM done on machine and Tec. left, Machine is not able to recognize paper from any kind, I have to manually high light the tray.
Thank you



Re: Konica Questions answered here by Lisa Ros (2/5/11 11:57 AM) reply + / -
My magicolor 5670 en has Memmory Full when I try to print, how do I fix this


Re: Konica Questions answered here by sychan29 (2/5/11 6:05 PM) reply + / -
Hi,

My Magicolor 1600W ran out of the starter black toner, but when I tried to change the cartridge, it did not auto rotate to the black cartridge. I tried to push the rotate button a few times, opened the front panel, and now all the lights are flashing (which according to the manual means that I should seek technical service). It's still stuck on Magenta.

Any ideas how to free up the cartridge system so it rotates? It's only 6 months old.

Thanks for reading and any advice.

Steve


Re: Konica Questions answered here by Cherryspring (2/8/11 9:11 AM) reply + / -
We are currently using a bizhub 350 and the color on the touch screen is fading.


Re: Konica Questions answered here by ray.moran (2/9/11 10:11 PM) reply + / -
I have a KM8050/bizhub PRO C500 that keeps failing with SC29-08 & SC29-09 errors. It runs OK for about 1000 pages then stops. I can get it going again by "priming" the appropoiate toner developer unit, usuall Magenta then Cyan, then it'll run for another couple of 100 then fail again with the same error. I prime them againg etc etc....

I have completed the Gamma auto adjustment but to no avail.

Any suggestions.

Ray


Re: Re: Konica Questions answered here by w506191201 (2/10/11 12:26 AM) reply + / -
Subject:
SC29-07, SC29-08, SC29-09, SC29-10 error codes.
Description:
SC29-07, SC29-08, SC29-09, SC29-10 error codes.
Solution:

PROBABLE CAUSES:
2. Setup adjustment performed incorrectly.
Recall the process adjustment standard data and perform the gamma auto adjustment after insuring that the drum cartridges and charge coronas are properly seated. To recall the process adjustment standard data, perform the following:
a. Power on the copier while pressing 3 and 6 on the control panel.
b. Select PROCESS ADJUSTMENT followed by RECALL STANDARD DATA.
c. Select YES and then perform the normal setup.

3. The transfer roller behind the transfer belt has dislodged from the power block assembly.
Check the corresponding transfer roller (p/n 65AA26120R) for the corresponding color code that might have dislodged from the power block assemblies (p/n 65AA-2810, p/n 65AA-2820). Also, check the continuity of the blocks.

4. Excessive yellow due to high yellow charge grid (shown on Adjustment List as Grid Y 1/1(V) setting = 1015), due to failed HV-1.
Replace HV-1 (p/n 65AA84010).

5. Bias contact on the rear of the developing unit is malformed resulting in insufficient contact with the bias spring located on inside of the machine on the rear side.
Reform the bias contact so that it contacts the spring on the inside of the machine.

6. Faulty Gamma Sensor.
Replace the Sensor Unit Assembly (Image Color Registration Unit) (p/n 65AA-2950).

7. Worn developer.
Replace developer.

8. The toner spew mylar located just below the magnet roller of the developing unit is misaligned resulting in the developer on the magnet roller not developing correctly on the sleeve resulting in PS11 (Gamma sensor) not reading the patch correctly.
Remove the developing unit, then loosen the 3 screws located on the toner spew mylar guide allowing the black plastic plate which the mylar is mounted on to move down. Retighten the 3 screws and reinstall the developing unit.
WARNING: Do not touch the screws for the doc blade because it is factory set.


2300DL reduced image quality by CantonKen (2/13/11 6:02 PM) reply + / -
I have a 2300DL with duplexer and 50,000 faces printed. Over the last few weeks the color image saturation has declined. The print output also is lighter on the left edge of the paper than it is on the right side but more pronounced on the front side of duplex printing. Toners are new. Swapped the drum from a good 2300dl to no avail.

Where should I look next?
This is the first problem I have ever had with this printer.

thanks


Re: 2300DL reduced image quality by w506191201 (2/14/11 12:03 AM) reply + / -
Check laser glass under drum or change OPC drum


Magiccolor 4690 False toner level by Steve7647 (2/14/11 12:13 PM) reply + / -
I own a magic color 4690mf and ran out of black toner I just purchased genuine black toner cartage. I printed maybe 20 pages and, now the printer is saying out of black toner and will not let me print. I tried to shake the cartage and turned the unit off and on and still no luck.


Re: Re: 2300DL reduced image quality by CantonKen (2/14/11 7:19 PM) reply + / -
Cleaned laser glass. Only a little toner on it. No improvement.
I swapped the OPC drum from a 2300dl that prints well and no improvement.

Any other ideas?
thanks


Re: Re: Re: 2300DL reduced image quality by w506191201 (2/15/11 2:28 AM) reply + / -
All CMYK colours are bed - print test (for example, from Corel) ?? Change transfer belt or toners if toners are recycled.


Re: Magiccolor 4690 False toner level by w506191201 (2/15/11 4:00 AM) reply + / -
You must make reclamation. This is typical problem of Magicolor 46xx series. I have permanent - autoreset chip for this printers. ! chip for all toners forever. Price 50EU


Re: Re: Re: Re: 2300DL reduced image quality by CantonKen (2/15/11 9:42 AM) reply + / -
All cartridges are NEW (>90% see original post) Minolta cartridges, and I have never used refilled or off brand toners. Will try swapping the transfer belt from the working 2300dl. Transfer belt was my next guess but was unsure.


Re: Konica Questions answered here by w506191201 (2/15/11 2:44 PM) reply + / -
I must see printed sheet. wizart|at|o2|dot|pl


Re: Magiccolor 4690 False toner level by Scytex (2/15/11 4:58 PM) reply + / -
We have had a few of these black toner cartridges fail
if you have proof of purchase you can call the Konica help line and they will replace the cartridge for free.

you will have to wait for up to 30 minutes for a person
but they have ALWAYS taken care of me.

1-800-456-6422


Re: Re: Re: Re: Re: 2300DL reduced image quality by CantonKen (2/15/11 5:28 PM) reply + / -
OK, have both OPC drum and transfer belt from a printer that has a good demo page. It has made no change. Demo page or photo print still have low image density. It is not the same quality as the printer I took the belt and drum from.

Is there something else to inspect or is this the end of the line for this printer.


Re: Re: Re: Re: Re: Re: 2300DL reduced image quality by healthup (2/15/11 6:28 PM) reply + / -
try next two steps :

1st:
clean the scanner (print) head module - located under the bottom of the 2300DL & you have to take all 2300DL apart - It's not an easy job
the glasses on the scanner maybe dirty by powder


2nd:
If you really decide to do the 1st step you'd better do all the 2nd step below.....

clean all 6 solnoid (clutch)

It's caused by the so called solnoid (clutch).
The glue between two matels (one of them is L type) becomes too sticky and causes timing control incorrectly and causes paper jammed.
They cause most of the problems of Minolta Magicolor 2300DL/W/2350...... & Epson AcuLaser 900/1900/2000/1000......., jammed and improper printout.
Just clean up all the glue and put a thin electric tape instead and all will be done.


There're six solnoid (clutch) to be taken care off.

Three of them can cause 6020 error - Secondary transfer roller
pressing/separation error.
This can cause print too low (paper's top head too much blank area).
--- SL5 Second Transfer Roller Pressure Solenoid
--- SL3 Timing Roller Pressure Solenoid
--- SL2 Transport Roller Solenoid

One of them causes paper folder (about 3cm blank area) and jamed tail.
--- SL6 Fuser Loop Flapper Solenoid

Toner Cartridge Rack rotates control.
--- SL4 Cleaner Pressure Flapper Solenoid

Another one is at the bottom of paper input tray ,can cause paper input timing wrongly and jamed.
--- SL1 MP Tray Paper Feed Solenoid


Not an easy job to do even if you have the service manual.
Good luck!


2430dl Toner end of life bypass by backwards88 (2/15/11 8:43 PM) reply + / -
I have a 2430dl Konica Minolta with 60% colour and 110% black toner left but the machine refuses to function. Two messages 1. cartridge not installed - applies to black and colours 2. Toner end of life referring to black. The black is a full cartridge. Cartridges are either remanufactured or filled my me. I have done the same in the past without a problem. The machine is such a good printer I don't want to throw it out an buy another. Any clues?? If I can't fix it I surely will never buy another Konica Minolta anything.


Re: Re: Re: Re: Re: Re: Re: 2300DL reduced image quality by CantonKen (2/16/11 4:19 PM) reply + / -
I have a second 2300dl has the paper folding problem and prints that may start lower on the page that is associated with SL2 and SL3. I will work on repairing it first for practice before I go in for the deep dive.

To get to SL2 and SL3 do I have to take out the transfer unit.
I see one solenoid behind the circut board but don't see the other. The one I can touch does not seem sticky. Am I correct I should remove the little pad and replace it with a piece of electical tape. What happens if I don't put in any tape? Does it just make noise?

many thanks for your help.


Re: Re: Re: Re: Re: Re: Re: Re: 2300DL reduced image quality by healthup (2/16/11 6:43 PM) reply + / -
Use electical tape to prevent magnetism or else what your efforts will be in vain eventually.

To get to SL2 and SL3 you do'nt need to take out the transfer unit but have to take out the Secondary transfer roller, and it's the most difficult one.

But it'd better for you to take out drum (OPC), transfer unit, and all four cartridges before you repair everything.

It's my advisement to fix all six solenoids at one time or else you'll have to take apart 2300DL 2nd or 3rd, 4th time.......again.
You wo'nt like that trust me.

If you really do'nt want to fix all six of them at one time you can let behind the last one SL1. But if one day you really have to you'll have to take all machine apart again.............. No I do'nt like that I'd rather do it just one time and after that no more jams no more paper folding no more start lower on the page.......





Re: Re: Re: Re: Re: Re: Re: Re: 2300DL reduced image quality by healthup (2/16/11 7:19 PM) reply + / -
Sorry, my mistake.
You have to take out the transfer unit before getting to SL2 and SL3.




Konica Minolta bizhub C252--EMERGENCY! Image Unit, by xtina (2/18/11 10:20 AM) reply + / -
Our office has a bizhub C252 copier/printer, etc.

The imaging unit and transfer unit both say they need to be replaced. I called our rep and they put in the order for the parts but we can't print or do anything with the machine until them...that's where the emergency comes in.

We have to use the machine TODAY and our rep said there is no way to bypass the messages so we can continue to use the copier.

Please...if you have any insight on this, tricks or what-not to get us by it would be greatly appreciated!!!

Christina


Re: Konica Minolta bizhub C252--EMERGENCY! Image Unit, by w506191201 (2/18/11 3:03 PM) reply + / -
I have solution for this machine. You can print without exchange the Image Units. Price of solution is 340USD or 250EUR safe payment by PayPal. Solution working to end of life OPC and transfer belt.


Re: Minolta 3100 Printing Ghost images by sysadminpgh (2/19/11 5:15 PM) reply + / -
We have a Minolta 3100 color laser printer that all of a sudden started to print a gray ghost image on each page. Doesn't seem to matter if the print is BW or color... I've cleaned all the rollers. I'm not sure what the next step is. Any suggestions?



Re: Konica Questions answered here by Pam_CostaRica (2/23/11 7:43 AM) reply + / -
I have a magicolor 2450. It's worked wonderfully for over 4 years. About 4 months ago it started feeding the paper too slow so the print starts 2 inches down from the top margin. I live in Costa Rica and I took the printer to the only KM repair shop in the country. After holding onto my printer for 3 months, they returned it and said they don't know how to fix it. They said they gave it a good cleaning and charged me $70.

So, I'm on my own here. Any suggestions on how I can fix it myself or is there a part I can order from the US and have a friend bring down?

It's killing me to be without this printer.


Re: Re: Konica Questions answered here by healthup (2/23/11 9:16 AM) reply + / -
There're three solenoids under right side cover.
Clean all of the sticky thing between one L shape matel and replace with electric tape. Maybe it's not really sticky and just a little but just clean and replace all of them anyway.
All will be fine after that.


Re: Konica Questions answered here by whuff (2/27/11 7:22 PM) reply + / -
I have a Magicolor 2400W, it will not feed card stock now and it has in the past. Do you have any suggestions?

thanks


Re: Konica Questions answered here by Scytex (2/28/11 12:47 PM) reply + / -
we have been cleaning the paper pick up rolls with formula 409 cleaner when having cardstock feed problems.

this has worked well with all the small and mid size KM printers and MFC's

Make sure your machine is rated for the weight and type of paper you are using this will make a difference.


Re: Konica Questions answered here by Scytex (2/28/11 12:47 PM) reply + / -
we have been cleaning the paper pick up rolls with formula 409 cleaner when having cardstock feed problems.

this has worked well with all the small and mid size KM printers and MFC's

Make sure your machine is rated for the weight and type of paper you are using this will make a difference.


KM Magicolor 7450 suddenly stopped printing fr Ind by debcap (3/2/11 2:07 PM) reply + / -
Hi!
My KM Magicolor 7450 suddenly stopped printing from InDesign.
I can print from all other applications (PDF, Illustrator, Photoshop, Word, etc.) and to other printers.
I'm working on a Mac OS 1.5.8 and with CS3.

Is there something I can do to remedy this?


Re: Konica Questions answered here by Sailormam (3/3/11 9:26 AM) reply + / -
We have an 8031 which works beautifully. Except that it suddenly stopped printing in color. Perfect image but B+W only. But, it copies just fine in color.

I checked the "colorwise" settings in the print control panel on the computer and they are set to "auto color". The 8031 machine control panel settings are also set to "auto color". What do I check next?


Re: Konica Questions answered here by moe (3/3/11 9:54 AM) reply + / -
If it's copying fine in color, then that totally absolves the printer. It's not getting the command to print in color. It has to be software related. If you have another computer available (who doesn't) I would load the drivers on that and see if it prints from there. Not familiar with the software, so that's all the advice I can offer.


Re: Konica Questions answered here by laoooz (3/12/11 10:50 AM) reply + / -
I have a magicolor 2550 and it has a paper jam every time I try to print. It is not picking up the paper to print. How do I fix it? Thanks


Re: Konica Questions answered here by Ken-TOTW (3/14/11 10:13 AM) reply + / -
Are you still on this forum? I am looking for what might be wrong with a Konica-Minolta bizhub pro C500. It will not power on but the network guy who came to set it up tested voltage in the back lower section and has power there. The front main power switch and the top subpower switch do not do anything (not voltage tested). Any help is appreciated. - Ken-TOTW


Re: Konica Questions answered here by patino (3/15/11 12:18 PM) reply + / -
sc21-03 error code konica minolta 8050


imaging unit needs to be replaced? by RecruitingCoordinato (3/16/11 9:51 AM) reply-1 + / -
What is the difference between the black imaging unit and the black toner cartridge? Can I change the imaging unit myself, and how?

This is for a Konica Minolta Bizhub C203.

Thanks!


Re: Konica C203 / C650 Counter inaccuracy issues by cj99999 (3/16/11 12:04 PM) reply + / -
Have two Konica copiers and did not reset the counters each month - simply exported the data to Excel then subtracted totals from previous month totals. Sounds good right? Wrong, the exported Total Counter is now much higher than the meter count...by thousands of pages. Why? and how do I go back and calculate the correct monthly totals for the last year?

I read most of this feed and didn't see any counter issues so hope I'm not repeating anything.

CJ


Re: Konica Questions answered here by sailerman (3/16/11 3:34 PM) reply + / -
There are several counters on those machines. If you run a lot of 11 x17 pages it will count those as 2 clicks. Make sue you are adding uo the printed pages plus the copied pages = total count


Re: Konica bizhub pro c500 by hgrock1 (3/18/11 1:33 PM) reply + / -
Hello, I've had my tech looking into this issue for several calls now and no luck... error code sc27-01 (and 02, 03 & 04). the machine will not pass the L-detection process either when checking all colors or each color individually.

it is new developer and toner... I have swapped around all 4 drums (including a 2 new ones), and tried swapping corona wires, all to no avail.

my tech is asking around now, but has no firm ideas.

I hoping someone here might have some ideas to tackle this problem.

fyi -- the machine is also not passing the gamma adjustment process


KM 2300DL faded stripe an BOTTOM by mrbillz (3/19/11 8:28 PM) reply + / -
Greetings all,

Having searched and not found an answer to this issue: I have a 2300DL working perfectly until recently when it started periodically displacing the image on the first page of a print down and there is about a 1.5" zone at the bottom which is faded and distorted. Subsequent pages seem to pring fine and the problem seems to occur mostly if not exclusively on the 1st page of the first job after the printer has been in sleep.

Any suggestions as to what is happening and how to fix?

Thanks much!

BS



Re: Konica Questions answered here by choi (3/22/11 2:38 PM) reply + / -
Hi,

I'm in an office that uses the konica minolta bizhub 500. The output trays got stuck on something, and it looks like the tray won't move up and down like it should at the start. The screen display says to call a technician, but I was hoping that you might know of a way to fix it. Is there a way to reset the trays?

Please let me know. Thanks



Re: Konica Questions answered here by Gasdad1 (3/25/11 1:11 AM) reply + / -
I have a Magicolour 2300dl which doesn't print in blue even though I still have plenty of toner left: Black 42% - Cyan 72% - Magenta 100%
Yellow 38% and Drum Unit 94%. Do you know what is causing this problem?


Re: magicolour 2350 nightmare!! by Gregchill (3/28/11 4:31 PM) reply + / -
Hello
Can someone please put me out of my misery.
I have just upgraded to a mac from pc.
I have an amazing printer, the magicolour 2350.
But apparently konica does not supply a relevant
Driver for the mac OS 10.6. On the USA site there is a ppd but
I have tried this. It doesn't work.
I am using a USB connection.
Is there anyway of using my printer?
Or have I got fork out for a new one? Gutted



Re: Konica Questions answered here by Anc (3/29/11 4:08 AM) reply + / -
Hi

I have a Konica Minolta C650 series pcl and whenever we try to print out from OpenOffice 3.3 and MS Office 2010 the printout fails. Only way as far as we know on how to fix this is by going to Print out > Printer-properties > Authentication/account tracking > rewrite the password there and then it works. Do you know what is wrong here?

Thank you for your time.


Re: Konica Questions 2430DL by green371 (3/29/11 5:09 AM) reply + / -
line error 2408


Re: Konica Questions answered here by FRII (3/31/11 11:06 AM) reply + / -
We have a C350 displaying a malfunction code of C-12C8. Any ideas of what this code means?


Re: KM 2450: paper mismatch and inconsistent placement by pacolarosa (4/4/11 11:21 AM) reply + / -
I have exactly the same problem and I cannot imagine no one has ever found a solution.



Re: Konica Questions answered here by javaTeacher (4/4/11 1:39 PM) reply + / -
I have a Konica Magicolor 2400W that will no longer grab a piece of paper on it's own.

Any suggestion for fixing this problem.


Konica Minolta Magicolor 5430DL by USSTech (4/11/11 12:00 PM) reply + / -
Hi,

My printer smears ink right down the middle of almost every page. There are very few times when one or two pages will come out fine.

I read that it may be the transfer roller.

I have one purchased and on its way. Replacing it looks a bit complicated.

Any resources I can use to learn how to take this apart?

Thanks
Andy


Re: Konica Questions answered here by komobu (4/11/11 3:24 PM) reply + / -
I have a MC2300DL color laser printer that I purchased at an auction. I tried to use it and the display reads that it is out of cyan toner. The ready light will not come on. the error light is on and the only message is cyan toner empty. How can I find the status of the other toner cartriges? Is there a way I can send it through a self test to see if anything else is wrong before I spend a lot of money on toner?

Thanks



Re: Konica Questions answered here by pacolarosa (4/11/11 3:36 PM) reply + / -
Clean the chips that are light sensitive located on the toner rolls (right side of roll). Install the software and open the "status Monitor" program.


Re: Re: Konica Questions answered here by peekaypeekay (4/12/11 2:19 AM) reply + / -
Hi komobu, I have a 2430DL, but I'm guessing they are similar printers from a functionality viewpoint. On my 2430 there is a menu option

that allows the printer to ignore "out of toner" messages and allows it to print. Have a look around your menus on the front panel of the

printer and see if there is a similar option (in mine it's under "Engine" and is named "Toner Empty ... the 2 options are "Continue or

"Stop". I'm guessing yours is set to "Stop". If so, at least you'll get a step closer to seeing if your purchase works before outlaying $

on toner.

Once you've changed the setting as above, you can find the toner level of all cartridges by using the software you've loaded onto your PC

... for my 2430 one of the programs that loads when the driver is installed is named "Status". Give that a try, but remember it's only an

approximate % level that's reported. I'm guessing that if your Cyan cartridge is depleted, the others won't be far behind.

Actually, if you're game enough, I'd recommend getting some toner refills, as they are available on eBay for way, way, way less than a new

cartridge. Or if you're not game to do it yourself, ask a tech-savvy friend to do it for you. I've just been to the store where I bought

my recent refill, and they have refills for your 2300 here http://cgi.ebay.com.au

chip-/260689045758?pt=AU_Computers_Printer_Accessories&hash=item3cb247 28fe

As long as your old cartridges are in good condition, and the refilling is done patiently, it should work. Of course I'm only offering you

a tip and I can't guarantee it'll work, but I've had great results across 3 refills. Good luck!

An alternative to refills and highly-priced original cartridges is "non-original" cartridges. They work out dearer than toner refills, but

much cheaper that originals. Also, there are "refurbished cartridges as well. All available on eBay!"

Oh, by the way, each cartridge has a "chip" that identifies the "toner colour" and "% full" to the software. You need to replace the chip

in each cartridge if you want to see "100% full" via the Status program after you refill the cartridges. The link I gave above includes

the chips!

Hope this assists.
Good luck
cheers
Peter



Re: Re: Konica Questions answered here by swilborn (4/13/11 6:04 PM) reply + / -
I am having the same problem, when I go thru the menu it shows that the cyan cartridge has 64% life left, however I continue to get the message the the "cyan cartridge is not installed." I tried the cleaning of the 3 gold contacts on the cartridge but it didn't fix the problem. Any other suggestions?


Re: Re: Re: Konica Questions answered here by peekaypeekay (4/13/11 11:50 PM) reply + / -
Hi swilborn,

I've been plagued by those pesky "xxxx cartridge is not installed" messages for about 3 years now. You need to persist with your cleaning. The message displays as a result of the 3 gold contacts on each cartridge not making a good connection with the "sensor" (or as Konica calls it, the "switch") which is located on the right-hand side of the printer down behind the drum that the cartridges rotate in.

There are 3 things I've found that contribute to that messsage appearing:

1. DIRTY CARTRIDGE CONTACTS
Clean them. You've done this, but do it again, using an "ink" (not a soft pencil) eraser. Just a few rubs till they look shiney is enough. Interestingly, I've found that sometimes when I clean the contacts and shut the lid that it doesn't clear the error, but if I turn the printer OFF and ON again after a few seconds then half of the time the message goes away and the printer springs back to life!

Only do the next two steps if step 1 above doesn't work, as it's VERY fiddly doing steps 2 & 3 and the sensors contacts are VERY delicate. Don't attempt 2 & 3 unless you feel confident, as I'd hate to hear you damaged the sensors contacts.

2. DIRTY SENSOR
Clean the sensor. Take out 2 of the cartridges, and then rotate the drum. To do this, insert something thinner than a pencil into the small hole on the right-hand side top surface [the hole is only revealed after you open the top cover]. Press down with your thin pencil or whatever and you'll find you can now freely rotate the drum that holds the cartridges. Rotate so that the "gap" you created by removing the 2 cartridges is towards the back of the printer. With a torch or good desklamp, look down behind the drum through the gaps and on the right-hand side you'll see the "sensor". Be vary careful here, as its 3 contacts are VERY delicate. The idea is to VERY GENTLY rub over the contacts with an eraser "along their length" just to clean them. I can't stress enough the importance of being gentle, and don't try a sideways left-right rub across them (I gently did a sideways rub 2 years ago and irreversibly distorted the super-fragile contacts, so had to order a new sensor as a spare part!).

3. LEAKING TONER
Clean out leaked toner. While you're doing step 2 above, look to see if toner powder has deposited onto that sensor. My printer internally leaks toner, and one time I found the sensor covered in the stuff. You'll have to work out how to get rid of any leaked toner yourself, keeping in mind (so I've read) that it's very unhealthy stuff if you breathe in any dust you create. I'm forever cleaning toner from within my printer ... maybe about every 3 months or so.

My 2430DL is a great printer (when it's working ... at least slowly but surely it forced me to learn about the workings of laser printers hehe).

cheers
Peter



Re: Re: Re: Konica Questions answered here by peekaypeekay (4/13/11 11:56 PM) reply + / -
Hi swilborn,

You probably already do these things, but I thought I'd post this in case others have the same issue.

... do any work with the printer unplugged from the power, just to be safe!

... and remember there are hot parts inside, so make sure the internals of the printer have cooled down if it's been on for a while.

cheers
Peter


Re: Konica Questions answered here by MichaelRE (4/15/11 1:32 PM) reply + / -
I have a 2530DL with the "Toner Life End Black" error message. Bought a new black cartridge, installed it, started up the printer and got a nice green ready light. Started a print job and a single page printed out (Looked good) and then the error light came on. I put the old one back in and the printer seemed happy once again. Put the new one in and again was able to print a single page and then the "Toner Life End Black".

After reading many of the posts here I weighted the cartridge and it seems full. I then tried to change a menu engine Toner life - Stop setting to Toner Life Continue. But each time it goes back to Stop!!

Thanks ahead of time for any help that can be provided. At this point I'm about ready to toss this printer and buy a new one. But when it works , it's great!

Michael


Re: Konica Questions answered here by biodoug (4/16/11 2:31 PM) reply + / -
I have a 2400W printer, and am trying to re-install after being unused for 2 years. The printer does not pick up the paper from the feed tray. It appears that either the paper tray should rise up to the gray feed roller, or the roller should drop down onto the top paper sheet in the tray. But nothing is happening. Any ideas?


Re: Konica Questions answered here by pacolarosa (4/18/11 5:22 PM) reply + / -
I guess that many of the problems with paper feeding in these printers are related with the rubber quality in the rollers that pull the paper from the feeding tray. I have a model 2450 for almost three years now and I satarted to have problems in the positioning of the printing text below the corresponding setting. When I wet the rubber rollers or clean them with 409 they work perfect, then they starte getting dry again. Usually the first prints are out of place but subsequent copies get better. I was told to replace the rollers but I cannot find where to buy the corresponding replacement kit and I understand it is a pain in the neck to replace them.

Regards.


Re: Konica Questions answered here by mar7082@yahoo.com (4/22/11 7:10 AM) reply + / -
I have a Minolta magicolor 4650 DN laser printer. The printer started to make this grinding gear noise. I tried removing and reinstalling the cartridges manually but the problem still persists. Also, when I print some pages, it makes those grinding noises and the pages comes out with stripes and marks only in the right side page.

Magui


Re: Konica Questions answered here by mar7082@yahoo.com (4/22/11 7:19 AM) reply + / -
I have a Minolta magicolor 4650 DN laser printer. The printer started to make this grinding gear noise. I tried removing and reinstalling the cartridges manually but the problem still persists. Also, when I print some pages, it makes those grinding noises and the pages comes out with stripes and marks only in the right side page.

Magui


Re: Konica Questions answered here by ssuzanlyn (edited 4/25/11 5:31 AM) reply + / -
I have a 2400W Magic Color Konica I don't think my cartridges are rotating ??? When I push the button they will not go around anyone know what might be wrong?? Thanks


Re: Konica Questions answered here by tomhplshelp (4/25/11 11:55 AM) reply+1 + / -
I have a net connected 5430DL, it will boot up and the 'Ready' light will come on solid green, the UI will display 'Ready'. But it will not print a config page from the UI or a test page from windows. It had worked nicely previously but now it says 'Ready' but will not print!? From the UI or a printer?! Any ideas will be greatly appreciated, TY.



Re: Konica Questions answered here by bhines99 (4/25/11 12:06 PM) reply + / -
I have a C 250 Biz Hub and want to replace the transfer belt. Can you help me with instructions on how to do this?

Thanks for any help you can give!


Re: Konica Questions answered here by vet (4/29/11 12:51 PM) reply + / -
I am supporting a c652 Biz Hub and our users have a user box setup on the printer but, I have several users that keep losing their settings on their PC's not on the printer itself. The users have Windows XP on their PC's. Can you help me with this problem?

Thanks for any help you can give!


Re: Konica Questions answered here by roxyrox23 (5/15/11 1:22 PM) reply + / -
hello, please help

i have some problem with my printer konica minolta bizhub pro c6501. The error code is j 3201. Ca somebody help me with this problem|


Re: Konica Questions answered here by ukab (5/23/11 11:27 AM) reply + / -
I have a konica minolta bizhub 210 machine. It has a problem that a slight black shade is on every first copy and it is reduced on other continous pages going on. The second problem is that on every paper charged in the tray shows only one size B4. but on bye pass I can choose the size of paper. How I can choose the paper size of the paper from tray. please help me..


Re: Re: Konica Questions answered here by justchecking (5/26/11 9:25 AM) reply + / -
Thanks, Excellent Solution, fixed my problem in 2 seconds.


Re: Konica Questions answered here by Ankha (5/29/11 12:37 PM) reply + / -
Hi, I have a Magicolor 1650en. The yellow cartridge has run out and the printer now won't print anything, even documents sent in black & white.
Is there any way to make it print until we can afford a new yellow toner cartridge? The majority of what we print is b&w anyway, so it's a bit of a pain that it now won't work at all!
Thanks!


Re: Konica Questions answered here by philly5706 (5/29/11 5:39 PM) reply + / -
In a word, NO.


Re: Konica Questions answered here by matt753 (5/31/11 3:10 PM) reply + / -
Greetings,

I have been having problems with my 2400w printer ( bogus paper jam failure ), then I came up to this forum and removed the rubber drum and accidentaly moved the whole apparatus ( metal thing that holds the feeding rubber wheel ). Please, advice how to get it back into original position, as I have tried all possible positions, but before printing it says "paper jam" and never even tries to pick up the paper.

Thank you very much for assistance.

Matt


Re: Konica Questions answered here by cbinstead (6/1/11 12:58 AM) reply + / -
Hi,
i am a new it support staff at my head office.
we have a konica c252, i know it has the print to fax function, but i can't find any documentation on this feature for the required settings.
any help would be awsome

also a quick question: every time i goto to set up a user with a print box on the web interface it says : can not log in while job is being preformed; how ever there is no one printing, there is no data coming through to the printer either. any thoughts?

thanks a billion


Re: Konica Questions answered here by javaman7471 (6/1/11 7:59 AM) reply+1 + / -
I am working on an K/M magic color 3300 that instead of getting a shaded gray area inside a bar graph I am getting a light green color, is there any kind of color calibration to be performed to readjusted colors to spec. Thanks in advance for any help.


Re: Konica Questions answered here by Mark59 (6/1/11 2:01 PM) reply + / -
I have a customer who has Konica Minolta C353 Series PCL. When he tries to print a certain Excel workbook, it won't punch any sheets except the first one. And it won't staple the workbook. Some of the sheets were set up as Portrait and some as Landscape.

We got it to work one timeby selecting all sheets and do the settings on the group, but then we couldn't get it to work on successive tries.


Re: Konica Questions answered here by Mark59 (6/1/11 2:02 PM) reply + / -
I have a customer who has Konica Minolta C353 Series PCL. When he tries to print a certain Excel workbook, it won't punch any sheets except the first one. And it won't staple the workbook. Some of the sheets were set up as Portrait and some as Landscape.

We got it to work one timeby selecting all sheets and do the settings on the group, but then we couldn't get it to work on successive tries.


Re: Konica Questions answered here by inquizitiv (6/6/11 7:28 AM) reply + / -
I have 2 Knoica bizhub 420's. I have ran the same print job on both and when the first tray ran out of paper it never switched to try 2. I loaded the tray but the print job got stuck in the memory of the machine. I have seen the print job stuck in the memory before and the tech that came out just turned the machine off and then back on, which cleared the memory, but I lost the rest of the job. Is there a way for the job to continue without haveing to restet? I have fixed the switching tray issue but I would like to know if there is a way to continue the print job without clearing the maemory?


Re: Konica Questions answered here by inquizitiv (6/6/11 7:31 AM) reply + / -
I have 2 Knoica bizhub 420's. I have ran the same print job on both and when the first tray ran out of paper it never switched to try 2. I loaded the tray but the print job got stuck in the memory of the machine. I have seen the print job stuck in the memory before and the tech that came out just turned the machine off and then back on, which cleared the memory, but I lost the rest of the job. Is there a way for the job to continue without haveing to restet? I have fixed the switching tray issue but I would like to know if there is a way to continue the print job without clearing the maemory?


1650EN Negative printing by locality (6/13/11 9:33 AM) reply+2 + / -
Konica 1650EN Seems to be a 'happy' machine after replacing all toners with new. (Simple job), but before replacing, I got photos all printed in 'negative' colours. Can't seem to find a solution. Have now bought a new 1600W for �50, to try, but it would be good to get full toners working.... Thanks Brian


Re: Konica Questions answered here by Millstone (6/13/11 11:07 AM) reply + / -
I have a Konica Magicolor 2550 that lists an error message that X toner is missing. After the cartridge is removed and replaced, the printer will state that another color tonor is missing. This process continues for all colors. I have cleaned the machine, but it is still displaying this error. Any thoughts?


Re: Konica Questions answered here by Litz (6/14/11 2:30 AM) reply + / -
i have a konica minolta bizhub C220 which seems to have a damaged a transfer belt. it has only run 29,790 copies at 9.8%. Please advise on what the cause might be


Re: Konica Questions answered here by Someone. (6/18/11 4:56 AM) reply + / -
Hi,
I need some help here, we have a new Minolta and we just used it about a couple of months ago, (Minolta Konica bizhub 423/363/283/223).

The problem is we received now an error message of "replace Developer". We have 1 pack of developer (It's a black powder thing). but we don't know how to replace it, or where to replace it.

Could someone please help me. I appreciate any information.

Thank


Re: Konica Questions answered here by MBbrent (6/20/11 3:40 PM) reply + / -
I have a Konica Minolta PagePro 1400W. Is there a way to reset the page count after changing out the Toner Cartridge? Found total page count but can't seem to find how to reset it to 0.
Thank you for any help.


Re: Magicolor 2300W prints skewed imge by redheaddeer (6/21/11 9:57 AM) reply + / -
I have a Magicolor 2300W that I bought used a couple of years ago. It has printed beautifully until recently,m with the exception of normal things like OPC drum end of life or toners cartridges needing replacement. No big problems until now. It is printing each page crooked just a little bit, like rotated counter clockwise about 1 or 2 degrees. I see it when my page design has a border 1/2" in from the edges of the sheet. What is causing this, and can it be fixed DIY? Thanks!


magicolor 7450 ink transfer by thurley (6/21/11 2:54 PM) reply + / -
I hope someone can help - this has become a problem just receintly.
I am printing on a card stock which I have used on this printer several times with no problem. The paper is 65# Card stock and I am duplexing. So the problem is it seems to be depositing ink from the previous pass to the next page. I am also getting some faint printing. It is just awful. I thought it was because I had gone to a cheaper Toner but I just got the konica minolta brand today and replaced all the toner cart. and it still does it. I am in desperate need and am out of ideas. I would have someone come out and fix it but I can't find anyone who knows these machines. Thanks


Re: Konica Questions answered here by Scytex (6/21/11 3:04 PM) reply + / -
We use this printer in house every day
I would first make sure your print driver setting matches the printer's tray settings.

sometimes we will select "thick3" or glossy to try and obtain better results.

paper types do matter some papers refuse to allow proper fusing let alone duplexing, however ours has been great on text and cover stocks when manually duplexing thru the multipurpose tray.

Make sure your fuser's green levers are not set down to the envelope setting

HTH ST


Re: Konica Questions answered here by greyowl7 (edited 6/22/11 7:38 AM) reply + / -
We have a bizhub C452 with all bells and whistles. I'm trying to print an A5 booklet with a stiff cover from Word 2010, Windows 7. So, in my printer settings I set document size to A5 portrait and paper size to A4, tray 2 (A4 landscape) for the document and Manual feeder for the cover; fold and staple. When I send the document to the printer, it asks for A5 portrait in the Manual feeder and prints the cover in the wrong orientation, half off the page. The rest of the document prints correctly, 2 pages at a time on A4.
I need to do such a print job every now and then and sometimes it worked without problems. Now I can't get it to want A4 in the Manual feeder. Any clues?
Viktor


Re: Re: Konica Questions answered here by thurley (6/22/11 6:33 AM) reply + / -
Hi, I do seem to remember something about those settings but I cant remember how to get there to set them. Is that on the printer itself or is that a program on the computer. Sorry for being so dumb but I dont know much about these things. Terri


Re: Konica Questions answered here by thurley (6/22/11 6:54 AM) reply + / -
Ok I tried to set it to all the thick card setting and it still does the same thing. Help


Re: Konica Questions answered here by greyowl7 (6/22/11 7:10 AM) reply + / -
The problem with the booklet cover is not that it is thicker paper, but that the Manual feeder doesn't want the same paper size/orientation as the rest of the booklet


Re: Re: Konica Questions answered here by thurley (6/22/11 9:10 AM) reply + / -
The green tabs are set up, not down for envelopes.
Even with the print driver set at card stock 3 it still does the same thing. Any other thoughts?


Re: Konica Questions answered here by Scytex (6/22/11 2:05 PM) reply + / -
Ummm if it was my machine I would try Different paper or it may be time for a new fuser. what is your machines page count-you can print a statistics page from the front panel.

we are running generic toner in ours as well and anytime the print has offset or fused improperly we will switch the paper type in the menu.

Been running 90# cardstock regularly cover and index
w/no probs. our meter is @70,964


Re: Konica Questions answered here by Scytex (6/22/11 2:06 PM) reply + / -
Ummm if it was my machine I would try Different paper or it may be time for a new fuser. what is your machines page count-you can print a statistics page from the front panel.

we are running generic toner in ours as well and anytime the print has offset or fused improperly we will switch the paper type in the menu.

Been running 90# cardstock regularly cover and index
w/no probs. our meter is @70,964


Re: Konica Questions answered here by thurley (6/22/11 2:55 PM) reply + / -
My meter is at 26,715. The fuser and transfer belt show 70% remaining. What do you mean by paper type in the menu?

I talked with someone a Minolta and he said that these machines were not set up to run over 26# paper I told him I would have to talk to the company I bought it from because they told me this was the machine for the job. So do you really think with 70% life remaining I should replace the fuser?

Terri


Re: Konica Questions answered here by Scytex (6/22/11 4:30 PM) reply + / -
No, on the sales brochure {I sell these too}it clearly states paper wieghts up to 140# index stock.

Is your machine still under warranty?

26# my ass we run cardstock and heavy glossy all the time
if you are at with end I would call Konica 1800 456 6422
they have been excellent at helping with thier printers.


Re: Konica Questions answered here by maryjeanp2 (6/22/11 6:49 PM) reply + / -
i have a new dell pc with windows 7 and i am trying to install my konica minolta pagepro 1350w printer, found drivers and installed, konica minolta printer status says that the printer is connected and ok, but still will not print, docs remain in queue. when i look at it in microsoft word it says the printer is paused? help!

Maryjean


Re: Konica Questions answered here by maryjeanp2 (6/22/11 6:51 PM) reply + / -
i have a new dell pc with windows 7 and i am trying to install my konica minolta pagepro 1350w printer, found drivers and installed, konica minolta printer status says that the printer is connected and ok, but still will not print, docs remain in queue. when i look at it in microsoft word it says the printer is paused? help!

Maryjean


Re: Re: Konica Questions answered here by thurley (6/23/11 6:13 AM) reply + / -
I dont think so but I will try and find the paperwork. It was 1 yr old May 15, 2011. I did call them and they are the ones that said 26# but I will try and call again to see if I get a different tech.

So the Magicolor 7450 will do heavy card stock is what you are saying?????????




Re: Konica Questions answered here by maryjeanp2 (6/23/11 6:55 AM) reply + / -
No i have a KM pagepro 1350W 7 years old, trying to use on WIndows 7 64bit


Re: Konica Questions answered here by reg312 (6/23/11 7:43 AM) reply + / -
I have a 1 month over warranty Konica Minolta magicolor 1600w. I've just changed the black ink (which are a pain) and now it won't print. There are no error messages and the GREEN ready light blinks as it should. When I hit the print button, the machine starts up as it should but the tray and roller do not operate hence the paper won't pick up. It goes through all the motions (except to pick up the paper) and when done the "Green" ready light stays on solid. Got any ideas? Do I need a New machine? I just spent $300+ in new toner.


Re: Konica Questions answered here by Scytex (6/23/11 8:24 AM) reply + / -
Thurley I could be wrong.

I have a 7450 2 grafx in the print shop and next to my desk sits a 7450 but is out of supplies so I personally cannot run a test to confirm.

even my cheaper konica 1690 and 4690 will run 90# cardstock
that is why something doesnt sound right here.



Re: Konica Questions answered here by thurley (6/23/11 9:57 AM) reply + / -
ok I have solved the problem. You have helped me brainstorm and this is what I found. I have the paper set for #2 cardstock on the computer but I do not have it setup on the printer itself.

When I went into the menu and went to Tray 2 and marked #2 Cardstock it worked perfectly.
Thank you so much for the info, if you had not told me that it would do cardstock I would have given up. Thanks Scytex



Re: Konica Questions answered here by wareagle (6/23/11 1:47 PM) reply + / -
I have a bizhub pro c500 and I am getting error code sc29-07, any suggestions? I just had maintenance call to clean things up 1 month ago.


Re: Konica Questions answered here by Scytex (6/23/11 2:12 PM) reply + / -
Very common mistake, glad you got er fixed.

use the front panel info to show you how much life the drums and toner have left. you can also dump out the waste toner tank-carefully out doors, do not breathe the toner fumes...or run a hepa vacuum nearby .2 micron filter


Re: Konica Questions answered here by wareagle (6/23/11 2:51 PM) reply + / -
did it, have more toner on the way. thanks a lot.


Re: Re: Konica Questions answered here by Stephan Preter (6/30/11 8:02 AM) reply + / -
Would adding the optional tray fix the paper jam tray 1 (assy default)?


Re: Konica Questions answered here by war eagle (6/30/11 9:32 AM) reply + / -
Not sure, I'll give that a try. Just got new toner and am still getting SC29-07 error.
Thanks


Re: Re: Konica Questions answered here by Stephan Preter (6/30/11 10:56 AM) reply + / -
Would adding the optional tray fix the paper jam tray 1 (assy default)?


Re: Konica Questions answered here by sfay (6/30/11 8:33 PM) reply + / -
I replaced the toner in my konica minolta Di2010 and after cleaning the sensor it finally quit sending the "replace toner" message and resumed printing. However, the quality of copy is very poor with dark line and splotches all over. What might be the cause and hence the solution to this problem? Thanks for any advice!


Re: Konica Questions answered here by philly5706 (6/30/11 11:25 PM) reply + / -
Was it a refilled cart, or a new one?


Konica printing/Mac Updates by joshmas76 (7/11/11 3:49 PM) reply+1 + / -
A client of ours has a Konica Minolta Bizhub C452 and we are using Macbook PRO’s in the office with direct IP printing.

One of the Macs recently installed Software Updates from Apple and now she can’t print to the Konica. It says it’s Paused. We try to unpause it and it immediately goes back to Paused. We are using the latest drivers from the Konica website, I tried using the Generic Driver, I tried setting a “print” queue, tried “LPD/IPP/Socket” printing, tried resetting the printing system and re-adding the printer.

So then I checked for updates on my Macbook PRO. It found two:
• Mac OS X Update - Version 10.6.8 - Size 275.3MB
• Java for Mac OS X 10.6 Update 5 – Version 1.0 – Size 78.9MB

I installed both updates on my Mac and now I cannot print either. Contacted Apple and they said I need to get an updated driver from Konica. But we’re already using the latest driver from Konica (Sept/2010). Unless there’s other information out there, I was told that the only way I can roll back the update is by restoring from Time Machine.

I know this might be better suited for a Mac forum, but our Macs print to all other printers, except for the Konica.

Josh



Re: Konica Questions answered here by sanjay agrawal (7/12/11 2:58 AM) reply + / -
HELLO,
I AM USING KM C252 BUT I FACE A PROBLAME THE TOUCH SCREEN IN NOT WORK.

SANJAY AGRAWAL
DEVANG AGENCIES
JAIPUR


Re: Konica Questions answered here by Cheri Attix (7/13/11 5:41 PM) reply + / -
How do I replace a waste toner bottle on a konica minolta bizhub C350 color copier? I can't even find the waster toner bottle!

Cheri


Re: Konica Questions answered here by Cheri Attix (7/13/11 5:57 PM) reply + / -
Never mind my previous post. I managed to replace the toner, but the copier is telling me that a malfunction has been detected and it gives this code: C-0098. Anybody know what that means?


Re: Minolta Magic Color 1600w Squealing Noise by Virginia Kretschmer (7/18/11 4:18 PM) reply + / -
Minolta Magic Color 1600w Squealing Noise continues throughout the entire print job. What do I need to do to fix this? Thanks.


Re: Konica Minolta 5440DL by marliny (7/19/11 5:27 AM) reply + / -
For quite a while this printer has had a squeal at the very end of a print cycle, 1 page or 50 it will squeal loudly only when job is finishing up, but still used to print fine so I didn't worry about it. Now it also randomly started leaveing streaks on a color print job only. The streaks run the length of the paper, very thin line at times, at times they are more random/spotty.


Konica 2430DL toner not fusing on extreme left by waterman4107 (7/19/11 10:40 AM) reply + / -
I have a Konica Minolta 2430DL that is not fusing toner on the left side of the page. Measuring from the edge of a 8 1/2" wide sheet, it is the first 1 3/4" that is not fusing.

I have replaced the imaging drum as it had nearly 10,000 pages on it and most with color, and the counter showed about 4% usage remaining. I also vacuumed out all of the duct and toner fines with the unit powered down with my micro vacuum. I did all of this AFTER the probelm started. The only thing doing this did was kept the un-fused toner from sticking to the rollers and depositing elsewhere on the page.

I am more than willing to open the unit up to either clean, adjust, or replace the fuser but I have no break down of this machine.


Re: Konica Questions answered here by vignesh (7/19/11 9:29 PM) reply + / -
Hi All,
We have a Konica Minolta C450 printer at our site here.

Here's the situation. When someone tries to print a document, the user should go to the printer, enter a password and then the document should be printed. Can this be done on C450 printer? I did some research on this and some have said that this can be done. However, I wasn't able to find any solution for it. Spent more than 6 hours trying to do this, but hitting a brick wall everytime I try something. :-(

Has anyone done this before?

Regards,
Vignesh.


no duplex printing with magicolor 7300 win7 x64 ? by hooing (7/21/11 6:08 AM) reply + / -
I am desperately trying to get duplex printing to work on a Konica Minolta magicolor 7300 from my new Windows 7, 64 bit laptop. After talking to customer support, I have tried the two so-called mini-drivers from the Konica Minolta site:

KMPPD64PSMINIWin_1310090EN.zip - older version
KMPPD64PSMINIWin_1402070EN.zip - newer 2011 version

While the Microsoft Win7 compatibility check declares the magicolor 7300 for "compatible", there is no sign of a double-sided printing option anywhere in the print dialog box. My colleagues, who have the Konica Minolta magicolor 7300" driver installed on their Windows XP and Windows 7, 32 bit systems, are able to print in duplex mode.

Question: are those drivers incompatible with Windows 7, 64 bit? Will there be an update for Win7 users?

Thanks, hoo




Re: Konica Questions answered here by sbreddam (7/21/11 6:52 AM) reply + / -
Hi.......Hoping some one can answer this.

I have a Konica 7155 and a FS110. Just new at the job and the boss says see if you can fix the problems......ugh.

When i attach the finisher the konaca gives me a error code SC77-21.

I have all the manuals for error codes,assembly/disassembly etc no where in there is this code.

Was wondering if there is a way around this code to continue woith the process of finding out what the problem is. Also when i take the finisher of and unplug it Printer works fine. So second part of this question is until first problem solved is there a tray that i can attach to the printer to hold the finished product that i print..

Thx any one and all.


Direct Input Missing by Pearsonda (7/28/11 3:33 PM) reply + / -
We have a Bizhub 363, with fax/scan/netowrk modules. After setting it up on our Windows network we lost the icons/options for Direct Input under the Fax/Scan (application 1) button. It now only shows Fax. It used to show Direct Input Sending methods of Fax/Email/FTP/HDD. We can still fax/email/ftp from the address book, but not through the Direct Input method.

Can you help me get those icons/options back?

Thank you,
Debra


Re: Konica Questions answered here by sbreddam (7/29/11 10:34 AM) reply + / -
Problem solved


Re: Konica Questions answered here by sbreddam (7/29/11 10:36 AM) reply + / -
Problem solved


Re: Konica Questions answered here by gpetty (7/31/11 4:27 PM) reply + / -
Not sure if anyone is still replying to this thread...

I have a Magicolor 2300W that has recently started having moderately frequent paper transfer problems. Sometimes a sheet of paper will make it all the way through but come out accordion-folded one or more times; other times it doesn't make it through, leading to a jam at the transfer roller. The problem affects maybe one sheet in ten or twenty.

Any ideas on how to fix this?



Fatal error 12h by nburns (8/2/11 8:32 AM) reply + / -
I have a Konical Minolta 2530dl and it says fatal error 12h...what does that mean and how can I fix it.
Thank you



PROBLEM! by Bree (8/4/11 8:25 AM) reply + / -
my Konica Minolta C352 is really acting odd. it is recieving faxes and copies fine, but it will not print or scan at all. this happened a few weeks ago but seemed to fix its self for a while. but now its right back to not working and we are really getting frustrated here. can someone offer any suggestions. we have rebooted our network like 30 times with no success. is out printer just dieing or something?

thanx. we are open to almost any suggestions.


PROBLEM! by Bree (8/4/11 8:39 AM) reply + / -
my Konica Minolta C352 is really acting odd. it is recieving faxes and copies fine, but it will not print or scan at all. this happened a few weeks ago but seemed to fix its self for a while. but now its right back to not working and we are really getting frustrated here. can someone offer any suggestions. we have rebooted our network like 30 times with no success. is out printer just dieing or something?

thanx. we are open to almost any suggestions.


Heavy Contrast Problem Magicolor 2430DL by thebigeye (8/5/11 8:28 PM) reply + / -
Hi,

I am having a heavy "black" contrast problem on my Konica Minolta Magicolor 2430DL Laser Printer. It was working fine until the black began to fade. I added more powder to the black cartridge. After reinstalling the black cartridge the black began to print in very heavy contrast, laying down way too much black powder on the page.

A while back I seem to recall having this same problem. After replacing the black cartridge chip, the printer went into a "very long" calibrate cycle, after which the heavy contrast was gone and it printed normally. So, this time I ordered a new black cartridge chip. After installing the new chip, the printer did a fairly short calibrate cycle, but the heavy black contrast (somewhat improved) is still way too dark.

Does anyone know how to force this printer to do a "long" cycle calibrate, including "black", or to resolve a heavy black contrast printing problem? I have tried the "color calibration" menu item in the control panel several times without success. I also took it all apart and vacuumed out all the excess powder. Still no joy.

Thanks in advance for any help you might offer.

--Tom


Re: Konica Questions answered here by Aussie Mike (8/9/11 10:55 PM) reply + / -
We have a bizhub which seems to be working fine scanning PDF files, however we are getting an error when trying to access them through a website. An error is coming up "The file is damaged and could not be repaired."

If the "damaged" file is opened in Adobe, re-saved and re-uploaded it downloads just fine. Also the error only occurs in some web browsers, not consistent across all.

This leads me to believe that the file itself is fine, but there is an issue with the header or metadata information in the PDF file. Is there a setting on the machine we need to turn on so it generates web friendly PDF files, or correctly builds the file metadata?

Cheers


Re: Konica Questions answered here by WarrenWilliams (8/12/11 9:46 AM) reply + / -
I have a Magicolor 2300DL. It says the cover is open, when the door is fully closed. We had a "toner blowup" and we opened up the printer to gently vacuum and then blowout (with canned air) the toner from the insides of the printer. A Minolta Service Manager (techs were all out on jobs) said that it sounded like the interlock switch might either have failed or is perhaps covered by toner and not making a connection. Where is this switch located?

Startup business, must do my own repairs... :-(

Thanks, Warren


Magicolor 4650 EN: Paper Jam Second Trans by Kevin Wakley (8/13/11 6:25 AM) reply + / -
Hello!

I have a Magicolor 4650EN. I'm have problems with a paper jam. The error message is: Paper Jam Second Trans.

It happens every time I print. The page is only half printed when I remove it.

Any ideas?
Thanks,
Kevin


Re: Magicolor 4650 EN: Paper Jam Second Trans by kwakley (8/13/11 6:36 AM) reply + / -
Extra info: It seems as if the paper is not getting through the fuser.


Re: Konica Questions answered here by jacques de klerk (8/14/11 8:25 AM) reply + / -
Hi, on the magicolor 2300w - is it possible to use only black cartridge - in other words - I want to use it for black and white without replacing the colour cartridges?

thank you!


Re: Konica Questions answered here by philly5706 (8/14/11 7:28 PM) reply + / -
In a word............No !


Re: Konica Questions answered here by philly5706 (8/14/11 7:29 PM) reply + / -
In a word............No !


Re: Konica Questions answered here by philly5706 (8/14/11 7:30 PM) reply + / -
In a word............No !


Re: Konica Questions answered here by seriously (edited 8/14/11 8:03 PM) reply + / -
that's not true.

hope this help:

http://www.fixyourownprinter.com/forums/laser/25521


Re: Konica Questions answered here by seriously (edited 8/14/11 8:00 PM) reply + / -
just reset all 3 color toner counters and the machine would think that you have all "new" color toner cartridges replaced. then set the printer driver to print monochrome/greyscale only for just black and white printing.


Re: Konica Questions answered here by atheer (8/15/11 8:44 AM) reply + / -
I have Konica copier 7255 and it have code on it , It was saying (E56-02) that is the error code .
what should I do to fix it I dont have manual or have field fixing it . Please help me



Re: Konica Questions answered here by atheer (8/15/11 8:56 AM) reply + / -
I have Konica copier 7255 and it have code on it , it was saying (E56-02 ) that is the error code .
What should I do to fix it I dont have manual or have field fixing it .
Please help me


Re: Konica Questions answered here by Pete Langford (8/15/11 3:21 PM) reply + / -
My Konica Minolta 1650EN is giving me a "belt error" message and won't clear. What do I need to do?
thanks Pete


Re: Konica Questions answered here by atheer (8/15/11 9:53 PM) reply + / -
I have Konica copier 7255 and it have code on it , it was saying (E56-02) that is the error code.
what should I do to fix it , I dont have manual or have field fixing it . Please help me



Re: Konica Questions answered here by CingoH (8/16/11 6:16 AM) reply + / -
I have a Konica Minolta Magicolor 2550. I replaced the drum with a refurbished one a few months ago, and I refilled the black ink cartridge three times since I bought the printer.

For the last two months (I print 250-500 pages a month) it has printed all pages with a region about two cm wide as long as the whole page which has vary little ink and is barely readable.

What can be the cause? What should I do to fix this?

Many thanks!


Re: Konica Questions answered here by CingoH (8/16/11 6:24 AM) reply + / -
I have a Konica Minolta Magicolor 2550. I replaced the drum with a refurbished one a few months ago, and I refilled the black ink cartridge three times since I bought the printer.

For the last two months (I print 250-500 pages a month) it has printed all pages with a region about two cm wide as long as the whole page which has vary little ink and is barely readable.

What can be the cause? What should I do to fix this?

Many thanks!


Re: Konica Questions answered here by Conor Nolan (8/19/11 4:25 AM) reply + / -
Hi,
We have a brand new Bizhub c220 which takes A4 & A3. When in Quark (on apple mac) I can't find the A3 setting. I have put in the page size under custom formats (420 x 297) but it insists on taking paper from the bypass tray. Not only does the paper get stuck every time I use the tray, but also the print is aprx 200x the size with only one quarter of it printing centred in the page.
The printer refuses to print from the A3 tray.

Incidentlly, I have tried printing Landscape from the bypass tray but still have the same problems - paper stuck and only 1/4 print.

Any chance of a hand on this?

Many thanks - Conor Nolan


Re: Konica Questions answered here by settingsun (8/19/11 7:10 AM) reply + / -
Hi,

I am wondering if the konica techie could advise me? We have to get a KM C220 Bizhub up 4 floors to a new office. The stairs are too narrow and the lift is old fashioned and the door only opens to a max of 52cm. Is there any way to partly take this apart to get it up there, or should we try and get a smaller one?

Thanks in advance.
Best,
Tim


Re: Konica Questions answered here by performancedog (8/19/11 12:45 PM) reply + / -
I have a just over 1 year old Konica/Minolta Magicolor 1600w which is low on starter toners and my yellow toner is empty. I've already replaced the black (and I've already replaced the fuser). Due to the high price of toner and light duty of this printer, I decided to buy another identical printer for $99 and use the starter toners from the new printer (and anything else that needs replacement). I tried to put the yellow toner from the new printer into the old one but it still shows that the yellow toner is empty. I then tried to connect the new printer using my existing windows XP driver. I get paper jams in the paper feed and also fuser paper jams and the test page comes out blank. The remote panel indicates "ready" until the jams of course. And yes, I did remove the metal shipping clips from the fuser assy. Before I send it back I thought I'd try this for solutions.


Re: Konica Questions answered here by Kevin007 (edited 8/19/11 2:20 PM) reply-1 + / -
Okay, a very nice person donated a Konica Minolta Magicolore 4650 DN printer to our music school. The software is set-up (Mac OS 10.6), and the printer gives us a beautiful test page.

When I send a document to print, though, it gives me a cover sheet (some text in Courier across the top) and proceeds to print 110 pages (all blank).

Any ideas?

Thanks for looking, Kevin


Re: Konica Questions answered here by ACRKaren (8/22/11 3:38 PM) reply + / -
How can I shut the faxing sound off from bizhub c280??



Re: Re: Konica Questions answered here by phyllisjohnston (8/23/11 11:04 AM) reply + / -
Shazad, would you mind telling me where you found the refill plug? I have ordered a set of refills but don't find anything to help me find out where to put it in the cartridge.
Thanks in advance.


Firmware Update 1600W went wrong by Makoui (8/24/11 6:05 AM) reply + / -
HI,

I just updated my German Konica Minolta 1600W with the us Firmware. Unfortunatly, after the update the printer is only blinking and not responding anymore. Where do I get the right firmware. On the european website I couldn't find anything.


Re: Konica Questions answered here by bmf (8/24/11 7:20 AM) reply + / -
I have a Konica C452. I want the fax to print a TX receipt after the fax has gone through, but I don't know how.

My old fax would print the number I faxed the document to, the time and date of fax and a condensed copy of the first sheet.

I know how to look at the job history, but that doesn't really help.

Please help!


Re: Konica Questions answered here by lyman (8/24/11 11:11 AM) reply + / -
Called out on a bizhub c452 that wouldn't scan or fax. Customer had a hard time getting it out of sleep mode. Repeatedly turning it on and off. Replaced the system board and updated firmware. Turned out the hard drive was turned off but this morning it won’t come out of sleep mode again. Any ideas?


Bizhub C353 Paper sizes by Sonosuke (8/24/11 11:50 AM) reply + / -
I'm about at my wits end here. Even KM hasn't been able to answer this question so I hope I have some luck here. I'm looking for the MINIMUM paper size that can be printed in the Bizhub C353 model without damaging it.

When I spoke to a KM representative I was transferred 4 times before being told the minimum size was 8.5x5.5 (commercial 10 envelopes which the machine comes pre-programmed with print settings for is 4 1/8 x 9 1/2, this is smaller than the size they gave me.)

My business is going into printing badges which will be cut via cutting dies in a letterpress, and I'm needing to know if I can put small, cut down stock just big enough for the letterpress, or if I have to print them at 8.5x11 and then cut them after the printing and die cutting. Please help as I need to know what size to make my artwork.


Re: Konica Questions answered here by Cristian Turculet (8/25/11 3:06 AM) reply + / -
Hi! I have a problem with a Konica Minolta Bizhub C350, doesn't put the same color on the paper. If I print 10 orange rectangles, those from the bottom of the page have a different color, they are lighter and diffuse...I replaced the belt with one from another copier, i cleaned the LED, I changed the drums for black and cyan, but with no results. Can you help me?


Re: Konica Questions answered here by Ron Belongea (8/29/11 7:46 PM) reply + / -
I have Magicolor 2300dl printer. When paper feeds it folds as it feeds. Something seems to be wrong with the either the transport roller or the sycronizing roller. Where can I take it for service in the South Bend, Indiana area?


cant print using A4R portrait on KM5080 by ray.moran (8/29/11 8:39 PM) reply + / -
When trying to print document from word using A4R format, I get error message on printer "Wrong paper size"
Using Tray 2 which is set to A4R. If I override the error & tell the printer to use Tray 2, the page prints with normal A4 orientation, not A4R orientation.

I'm using Windows 7 and have the latest Fiery S300 V2 driver installed.

I previously used an XP machine & to print from and that worked fine.

Any suggestions?


Re: Konica Questions answered here by Marykins (9/3/11 7:59 AM) reply + / -
I have a KM Bizhub C451 printer. Overall I am satisfied, however, the colors often do not print the color they should be. For this job, it is imperative that it prints the Navy Blue that I layed on but it is printing a purple. We've gone through the registration process. I even developed the page in two different programs thinking maybe PageMaker was the culprit. I get the same results in InDesign. Has anyone else had a similar problem? Has anyone else been able to resolve it? Thanks for your input.


c252 wireless by xst (9/4/11 7:42 PM) reply + / -
we have just bought a wireless modem - can someone help me connect my c252 to scan and print?


minolta di 350 toner not turning by theprinterguy2000 (9/8/11 7:42 AM) reply+1 + / -
Hello!

I have a Minolta di350 that is giving a C0070 error. I looked and the toner is not turning. What should I replace? Many Thanks


FTP Error: N-87 on Konica Minolta 7145 by zzorro2001 (9/8/11 8:27 AM) reply + / -
Need the format to use on the File Path field. I have tried
UNC (\\servername\folder) and c:\folder\file formats, but both
give me the same error. Can someone give an example of how it
should be formated. It is not stated in the manual. Thank you.


KM C360 networked by hanksteronimous (9/8/11 11:28 AM) reply + / -
printer is networked and answers pings, some users can print others cannot. one, who cannot, is connected thru server (w2003). from the server, test print says it printed but nothing from printer, from the users PC, test print says it printed but nothing from printer.
tried direct to IP printing with same results, updated drivers, same results. any ideas?


Re: Konica Questions answered here by sotornik (9/8/11 1:14 PM) reply + / -
hello,
i appreciate your help. i have konica magicolor 2300dl and i am getting error 14H, printer is able to print black&white configuration page, then error 14H appears.
thank you very much


Re: Re: Konica Questions answered here by healthup (9/8/11 7:54 PM) reply + / -
(7) FATAL ERROR CODE 14H / SERVICE CALL 14 XFER ROLLER: Incorrect pressure by or separation from the Second image transfer roller


Electrical components for detection of the malfunction
Image transfer roller pressure contact solenoid (SL2) --- Master board (PWB-A)
Image transfer roller pressure positioning sensor (PC7) --- Controller control board (PWB-P)

Step - Remedy - Reference page - (WARNING DIAGRAM) Control signal - Location(electrical component)
1 - Check PC7 operation. - 149 - PC7_ON - 5-C
2 - Replace the Second image transfer roller pressure/separation mechanisms. - - -
3 - Check SL2 operation. - 150 - SL2_REM - 5-E
4 - Replace PWB-A. - - -
5 - Replace PWB-P. - - -


Re: Konica Pagepro 4650 by brenden (9/13/11 10:29 AM) reply + / -
I have a error of PAPER JAM TRANSFER on my Pagepro 4650 but after taking out the toner and opening the printer up there is no paper, has anybody got any ideas on how to fix this?

Cheers


Re: Konica Questions answered here by Scytex (9/13/11 4:52 PM) reply + / -
I would look for any small pieces of paper stuck on a switch , carefully check the paper path and open up the back of the printer and check the fuser and exit area.

all of my 4650's in the field are running well
you can call konica directly for USA based help 1-800-456-6422.
they will provide phone help for your printer for 5 years after the purchase date.


Re: Konica Questions answered here by Cherrytree (9/15/11 11:33 AM) reply + / -
Hi,
I have a Konica Magicolor 1600W and a few days ago the yellow error to flash about every second and the yellow light above the K stayed lit; according to the handbook it was the imagining unit so I bought a new one and replaced it, and I still the same problem any ideas please?
Thank you


Re: Konica Questions answered here by siffa (9/15/11 2:49 PM) reply + / -
I have just bought Konica Minolta W1600 unfortunately i couldn't find mac driver included as i am a mac user. please help to me instal into my mac Mac OS X 10.5.8


Re: Konica Questions answered here by Larry_1161 (9/16/11 1:27 PM) reply + / -
I have a Konica 7085 withe fs-211 the folding and saddle stitch stoped working replaced finisher control board checked connectors cables all are good reciept connectors on reley board checked all motor 47 mode 75-1 thru 75-40 everthing works Help...please

Did update firmware also I44-C20-O43-V12


Can I create two separate queues for a Bizhub C360 by tlong72 (9/16/11 3:29 PM) reply + / -
I am the printer admin at my site and am wondering if I can create a COLOR queue where all prints come out in color and a grayscale queue for those users that need to print, but not necessarily in color. It would help us save on toner big time. I created two printer names going to the same IP, and changed the preferences on the desired B&W queue to grayscale, via the print server, but all jobs still come out in color. Thanks!!


Konica 2350 Magicolour 2350 by spudley (9/19/11 8:03 AM) reply + / -
I'm trying to remove the optical drum (with a view to removing the belt transfer unit and cleaning the wiping blade)

I've followed the service manual instructions by turning the lever to 11 o clock and pinching the release catch, but it comes out about an inch and then jams (not a solid jam; it feels like I could force it, but I've read that it should slide out/in easily).

I've tried removing the toner cartridges, in case they were somehow jamming it. I've also tried rotating the toner carousel manually, but the drum still won't come out.

Any help would be gratefully received.

Rich


Re: Konica Questions answered here by pcrmike (9/19/11 1:29 PM) reply + / -
OK, two questions. I have a C450 with K print "filling in" fine print on white print black surround on one end of the IU. New IU, replaced the LED printhead (K only) about 6 mos ago. 1.2 mil on the machine. Bad IU?

Second a C352 with magenta background all over the page. It is "dithered" that is to say electrically generated, not spillage or PCU dirt. I would estimate a HV prob with the primary charge unit, but I do not know for sure. Swapped magenta IU and no change. Background does change with background voltage adjust in service mode. Any ideas?


Re: Konica Questions answered here by pcrmike (9/19/11 1:30 PM) reply + / -
OK, two questions. I have a C450 with K print "filling in" fine print on white print black surround on one end of the IU. New IU, replaced the LED printhead (K only) about 6 mos ago. 1.2 mil on the machine. Bad IU?

Second a C352 with magenta background all over the page. It is "dithered" that is to say electrically generated, not spillage or PCU dirt. I would estimate a HV prob with the primary charge unit, but I do not know for sure. Swapped magenta IU and no change. Background does change with background voltage adjust in service mode. Any ideas?


Re: Konica Questions answered here by SCM - Safety Complia (9/19/11 2:10 PM) reply + / -
We have a bizhub C451. Every once in awhile the scan function "disconnects" from the server. I hate calling the service guy out for it and we usually loose a day waiting...do you know the super secret way to reconnect? thanks.


Re: Konica Questions answered here by Sheananagins (9/19/11 6:33 PM) reply + / -
I have a bizhub c5501 and lately the printing starts shifting more and more to one side as the project goes through. So page 1, page 50, and the last page will all be crooked from each other. Is this a settings issue or something I might need to replace? Help. Lots of lost paper inventory from this.


Re: Konica Questions answered here by geeyc (9/27/11 8:26 PM) reply + / -
I have recently get bizhub 211. I am trying to setup the printer over network. After setting up everything, if i access to the ip web base, i can test print and it print well. However if i install the printer driver using winxp, when i test print, the printer printing non-stop and each page printed only 1 line with full of symbol. May i know what wrong with the printer?


Re: Re: Setting copy function to black and white by gizmotech1965 (9/28/11 8:56 AM) reply + / -
I also need to know how to set the copier to default to black and white. You mentioned that it could be done, but gave no steps on how to do it or where to find the setting that needs to be changed. I have looked all over and can't seem to figure out where it is. Any help would be appreciated. Thanks!


KM Bizhub C220 and Mac OS X 10.6 by Ilse (9/30/11 2:15 AM) reply + / -
I am the only one in our office who is using Mac. Please assist in anyway. We have a Bizhub C220 and print via the network. I have installed the latest driver and located the printer according to the IP address. Everything is installed and it indicates that the printer is online, though when I print the machine's blue lights go wild and then just goes off. Any help please.


Konica Magicolor 2300 DL Not printing to the edge by nigel_b (9/30/11 3:43 AM) reply + / -
Can anyone help?? I have a Magicolor 2300 DL which is a great printer!! However at the moment when i print the printer is cutting off or not printing on the entire width of the paper. The right hand edge of the paper is not being printed on of about 3 cm all the way down. I have another printer so i have swapped the drum and a few other bits but wondering if anyone knows what else i can do or change to fix the problem??

Konica Magicolor 2300 DL Not printing to the edge


Re: Konica Magicolor 2300 DL Not printing to the edge by healthup (9/30/11 10:03 AM) reply + / -
Try to clean the glass first maybe it was covered with toner.
Open the front door ,take out waste-toner-box behind it there is a gray color bar ,pull it out and clean the glass up.
Now you can try to print again.


Minolta-QMS Magicolor 3100 - Windows 7 - 64bit by cookster (10/1/11 12:05 AM) reply + / -
I have had my Minolta-QMS Magicolor 3100 for years and love it. I've been running it on XP machines, connected via LAN. However, I've just bought a new PC with Windows 7(64bit) and the existing drivers are not compatible. I have searched the web extensively looking for compatible Crown Port Monitor and Drivers but to no avail. Is anyone able to help? Thanks.


magicolor 2590 by Mark C (10/2/11 12:20 PM) reply+1 + / -
Message "Drum End" is stopping me from printing my boarding pass. I don't have time to go buy another drum, and the print quality is fine on this one for now. How can I bypass or disable the drum end signal?


magicolor 2590 by Mark C (10/2/11 12:23 PM) reply + / -
Message "Drum End" is stopping me from printing my boarding pass. I don't have time to go buy another drum, and the print quality is fine on this one for now. How can I bypass or disable the drum end signal?


Re: Konica Questions answered here by SMorrow (10/4/11 7:09 AM) reply + / -
Hello I have a Konica Minolta Di5510 and the service code that it is showing is SC77-01. Do you have any suggestions on what the problem is?


Re: Konica Questions answered here by tobystokes (10/4/11 9:35 AM) reply + / -
I have a Konica Minolta MagiColor 4750 II
I was trying to clear a paper jam by removing the bottom feed tray to reach inside.
I assumed this was held in place by a philips screw on the right hand side that limits the extent to which the tray pulls out, but after loosening that, a small piece of black plastic fell out, not sure exactly where from, and now the tray doesn't shut!
Are the dis/assembly instructions available anywhere, or could someone talk me through it?can provide pictures if needed.
Thanks!
Toby


Re: Konica Questions answered here by jglazier (10/4/11 7:00 PM) reply + / -
I just purchased a used Konica Minolta Di2010. When I plugged it in, the display is indicating to close the top cover properly. It appears the two sensors at the back of the lid are ok, but the error will not clear. Wife is the administrator for a home school group and is anxious for me to get it up and running. Any help is greatly appreciated!


Bizhub C352 by AMcintosh (10/5/11 2:12 AM) reply + / -
I have a Bizhub C352 - great machine.
I have the optional Fiery controller which has just gone bad. Little square box doesnt appear on the bottom left anymore when i turn it on in the morning. The controller also does not appear on the network. I have therefore resolved to change over to the Internal C352 rip so I can still use my machine whilst I find someone to repair my fiery.

I have used the procedure to get into the engineers menu (Stop,0,0,Stop,0,1) but the only setting there is under System 2 > Image Controller Setting. It was set to 1 but i have tried it on 0 / 2/ 3 but I cannot get the internal printer to appear on my network.

What am I missing.

(P.S. I have changed the network cables at the back of the machine so my network connects directly to the Bizhub - not the Fiery).

thx
Allan


Re: Konica Questions answered here by LindaU (10/5/11 2:57 PM) reply + / -
We have a Konica CF 3102. We had a message that the Fuser Unit was almost out of life, and then it apparently ran out of life because now the machine will not operate. We have another CF3102 (8020) (don't ask, long story) that we use as a parts donor. We used the fuser from the Donor Machine to replace the other, but the machine still has the notice that the fuser life is out. Is there a reset that we have to do before installing the newer fuser?

Also, we have figures out (?) that the fuser has a fuse, which is probably what goes so that it doesn't work. By sticking the Newer fuser in before clearing something on the machine, could we have caused that fuse to blow? thANKS



Re: Konica Questions answered here by drs4164 (10/10/11 1:31 PM) reply + / -
I have a minolta cs pro ep1085 that is producing a normal image but also produces lighter duplicate images elsewhere on the page.
Any thoughts?


Re: Konica Questions answered here by drs4164 (10/10/11 1:39 PM) reply + / -
I have a minolta cs pro ep1085 that is producing a normal image but also produces lighter duplicate images elsewhere on the page.
Any thoughts?


BizHub 200 Scanning interrupted by phone line use by Tom Haver (10/10/11 5:16 PM) reply + / -
I have a client with a BizHub 200 that runs fine as a printer and scanner (scan-to-SMB folder on network server). After a recent office move, they wanted to use the FAX component as well, with a newly-installed phoneline. I configured it with the needed settings, and away it went.

The FAX now works sending and receiving, but people have noticed that if the phone line is in use (on any other extension), the scan-to-server is interrupted, and a message shows up on the BizHub display:

"Cannot operate while the external telephone is in use"

This message occasionally pops up when the line (which doubles as an outgoing VOICE line, as well as bidirectional FAX) is in use - but NOT neceessarily sending or receiving a FAX. If someone makes a phone call (even though the BizHub has not detected an incoming ring signal, nor been tasked with a SEND operation on the FAX subsystem), it can trigger this interruption.

The scan function is using the Ethernet port, and should not be interacting with the PHONE line in any way. Especially when the line is only "off hook" elsewhere, and not triggering a connection with the BizHub itself.

I suspect that this is NOT an intentional design feature, and perhaps a firmware update out there somewhere will allow scanning of large documents to complete without "phantom interruption" when the phone line is used. Any ideas?

I am sorry I do not know the current firmware version, but could get it if it's important.

TH


5430DL Memory expansion by J David (10/13/11 8:26 PM) reply + / -
Looking for an SDRAM chip that will work. I had some old 128's lying around that I tried. The printer wouldn't start with the memory installed. Looked into it a bit more and it seems that it requires buffered memory (Found that info here: http://onyxweb.mykonicaminolta.com ). When looking around for memory it seems that the buffered memory that I can find is ECC registered, but the info didn't indicate that ECC was supported or needed. Before making a purchase does anyone know if I need (or the printer will support) a registered buffered ECC SDRAM, or what exactly that I need.


Re: 5430DL Memory expansion by healthup (10/14/11 4:18 AM) reply + / -
Different printer suited for different RAM.
I'v tested more than four hundreds of RAM (72pin's edo-ram & 168pin's sdram) for HP,Epson ,and Konoca & ......... Only less than 5% or so that can be used between them. And if there are any rules that can be followed to find such ram that can be used I relly do'nt know but only by chance.
But sometimes HP can't but Epson can or Vice versa. What my experence is Epson is the most easy to find rams that can be used for ,and HP is the most difficult one. Sometimes some of the rams suit for HP and can be used for Lexmark and IBM in the same time.

There's something you have to know before you're going to test the ram what my painful experence is that you may blew or damage your printer.
Be careful! It's not a joke.




Re: Konica Questions answered here by timkrause (10/15/11 9:21 AM) reply + / -
I have a Konica Minolta 2300 DL connected to two computers via a Belkan router. For years everything was fine. Suddenly, both computers are not printing.

I have looked at Start>All Programs> Konica Minolta 2300dl> Status Display. Both show an error in the Printer Status field "Printer not attached to local port"

I have restarted both computers. I have unplugged and reinserted the lan cable from the router to the printer. No success yet.

What next? thank you


Re: Konica 2300DL lost yellow by atticoffice (edited 10/15/11 12:07 PM) reply + / -
I changed all toners in August 2011 and all has been well since then until today. I've now lost the yellow from my pages! Other symptoms: When the printing of the document begins there is a horrible noise like a gear or belt slipping. The page then prints OK (minus yellow) and then I get the same noise at the end.

However, if the document is just black without any colour then it prints normally with no horrible noise at all!

On removing the yellow toner cartridge (compatible, not original) I see that the roller is not uniformly covered in toner but there are black lines across it. I note that it is almost impssoble to turn the gear wheel on the end of the unit - it's much stiffer that the gear wheel on blue, for example.

Is the toner cartridge faulty?

With 90% toner still remaining I'm reluctant to bin the printer and buy a new one!



Re: Re: Konica Questions answered here by healthup (10/16/11 3:56 AM) reply + / -
Print the configuration page first from 2430DL see if the IP address has changed.
If the IP address is different from what is in computers chang one of them and make it the same on both sides.
If both of them's IP address are the same try to connect from USB and see if 2430DL prints or not. IF not there must be something wrong on 2430DL.



Re: Konica Questions answered here by KristiSCardinal (10/25/11 6:12 AM) reply + / -
I have a Magicolor 5670EN that is asking me to replace the YMC imaging units and it will not run until those are replaced. Do you know if it actually needs all those replaced or does it just default to replacing all of them? Please help!! They are 250 dollars a peice and we do not want to spend the money on all three if we only need one.


Re: Konica 2300DL lost yellow by atticoffice (10/25/11 12:21 PM) reply + / -
I have now solved the problem myself! I talked to a contact inside Konica Minolta UK which put me onto the fact that the most probable cause was a faulty toner cartridge. I ordered a new one which took ages to come in the post. I needed to print some documents in colour so I took out the yellow toner cartidge and worked the gears a little one way and then the other and after some crunching noises from the toner (yes! the yellow dust itself) it settled down and the gears freed up completely.

The toner cartridge was returned to the printer and now it purrs away as it used to.

I suppose this is the downside of using "compatible" or "re-manufactured" cartridges.


Re: Konica Questions answered here by Scytex (10/25/11 5:08 PM) reply + / -
Kristi-you will have to replace the three indicated color imaging units. There are places selling chips you can replace to let the drum unit run until print quality for the color fails.

also you can carefully dump the waste toner out tapping it into a container-do not breathe the fumes. make sure the small window is clear on the back...

Dont forget to clean the laser exposure glass under each imaging unit with the provided tool on the door.


Re: Konica Questions answered here by eric b (10/27/11 1:05 PM) reply + / -
I have a Konica 8050 and I'm having problems setting up tray alignment for double sided printing. I aligned the tray through command workstation "align tray option". And then played with "restart timing", "centering" and "regist. loop" settings on printer itself. I have tried to adjust different trays thinking that perhaps one was as issue, but that didn't solve problem. Does anyone know how to properly adjust for double sided printing on a Konica 8050? Please help!

Eric

regezm3@gmail.com


Re: Konica Questions answered here by Sase4750dn (10/28/11 2:59 AM) reply + / -
Hello,

I want to know how to fill toners for Konica Minolta 4750dn, and also whether there is a solution to waste toner, can be used the spent toner , is there a solution without buying new toner, to use the old waste toner.

I want to reduce printing costs.

Thank u.


Re: Konica Questions answered here by davg (10/29/11 4:59 AM) reply + / -
I have a pagepro 1400 and I just upgraded my laptop and is now running windows 7 64 bit os when I attach my printer I get an error that I am using a non KM cartridge if I choose proceed it will work but this is a real boomber. It will work fine on my wife's computer running windows 7 32 bit so is this something with 64 bit systems and is there a way around this error?
I posted this message earlier but it dosen't appear in the forum hope this makes it.
Thanks in advance


Re: Konica Questions answered here by ahinchee (10/29/11 7:59 AM) reply + / -
i have a minolta 2530dl that has hardly been used. i've had it for years though. i set it up & tried printing something & it comes out blank and gives me the error on the display "Media Jam Fuser". i open the top, check for any jams... i take out the paper tray & check for any jams. i've restarted the printer after leaving it off for a few mins. nothing looks broken on the inside... all my laser cartridges are fine... none are empty... i have tried everything i can to troubleshoot this. hate to take it in to the repair shop for an outrageous fee when it's something simple to fix. please help!!


Re: Konica Questions answered here by davg (10/29/11 5:49 PM) reply + / -
Any idea why my KM pagepro 1400 is sealing my envelopes in the printing process? Rendering them useless.


PagePro 9100, media jam transport by TommyAHD (11/4/11 5:30 AM) reply + / -
Hi there,

Any idea what's going on when this message appears?

I can't find any jammed paper anywhere but this message won't go away.

Any help would be massively appreciated!

Cheers,

Tommy


Re: Konica Questions answered here by Catherined (11/9/11 1:21 AM) reply + / -
Hi, I recently replaced my toner and since then all of my prints are comming out dirty. How can I fix this problem?


Re: Konica Questions answered here by seenamom (11/11/11 5:49 AM) reply + / -
Konica Minolta 3300 printer. I just received 2 memory sticks to increase my RAM on my printer (to bring it to 512M). There isn't anything to show where to install them in the book.

Do I remove the panel where the usb/power cords are plugged in? Any tips? Thanks!


Re: Konica Questions answered here by Tamu (11/11/11 1:44 PM) reply + / -
Hello,
I have Konica bizhub c6500.If I disconnect the Fiery from it, does it work or what step(s) should I take? Lately Fiery giving me a lot of problems

Thank you


5430DL Paper not detected & Tray open not detected by transisto (edited 11/15/11 3:41 PM) reply + / -
5430DL Paper not detected & Tray open not detected


I am glad I have found this forum, here is the description of problems I have on 5430DL

I have two 5430DL and both their problems, (2nd was for parts) The printer don't grab the paper, with the message "put media : tray 1"

When it began I did Nothing special except opening the paper tray.

My other printer would display "tray open" but this one seams not to detect it.

I have included picture of the underneath for reference, I have looked everywhere on a sensor or something. Could someone help me ? What to check ?
http://dl.dropbox.com
http://dl.dropbox.com
http://dl.dropbox.com
http://dl.dropbox.com

Thanks For your help.


Re: Konica Questions answered here by Khader (11/18/11 10:27 AM) reply + / -
Guys anyone Tried Bizhub C280? do you recommend it for graphic designers (brochures, flyers posters etc..)


pageworks 20 error by ricto (11/18/11 10:48 AM) reply + / -
Hi. I have the Pageworks 20 with Postscript ROM installed. Kept getting "Fatal Error 1" or "Fatal Error 2" and after re-seating the ROM (with limited "error-free" success) I finally removed the module. Now it prints okay (but slower or course).

This sucker is a workhorse that never tires and I want it back the way it was...

Can I get a replacement Postscript ROM module?

If so, about @ what cost and from where?

Thanks! ~Rick



Re: Konica Questions answered here by critters (11/19/11 12:07 PM) reply + / -
I have a Konica Minolta Magicolor 2300W which is working, however when i turn the computer on i get a window with a message "Fatal Print Spooler error....The RPC service is unavailable.....there is a problem with the windows print spooler.."
I have looked in the Windows\System32\......spool folder and it's empty
I had this connected to my laptop and I never received this message
Thank you to anyone who can help


Re: Konica Questions answered here by kamisg (11/20/11 12:07 PM) reply + / -
Hi, I have Konica Minolta BizHub C350,

printer was working fine but instantly its giving cyan faded colour on the sides of the paper, tried to clean the rollers but it works fine for a while than again giving the line......otherwise colours are fine in the print out (toners are new.)


Re: Konica Questions answered here by mar tecnico (11/21/11 11:04 AM) reply + / -

Hello, I spend the following with this machine, Konica Minolta 7145 was working fine until it started to make the display "Close the upper right side cover," the door is closed, I disconnect to recopy the sensor wiring is good, the interrupotor is good, the closure (hooks plastic) and plastic fittings, what I saw is that the side door switch dercah is connected to the Control Board and the tension plate, brought them to the workshop and review in check the fuses Control Board (ICP) and well, in that of tension, has a fuse and is also good ... it is not because the machine, boot, and suddenly branded and brand "right side door lock"

the client told me that before it starts to fail made ​​copies "ugly", I showed very revealing leaves on its surface, to which I imagine must be a flaw in the development unit or load in the crown is likely that fails to produce the open door code??

thanks for your help!and excuse the bad grammar, I'm Argentine and I am using the translator


Re: Konica Questions answered here C6501 by ikik (11/22/11 10:10 AM) reply + / -
Hi, we have a Konica C-6501 in our office. i sit fairly close to the printer, is it harmful to me since I sit back here and breathe in the fumes it produces? Also in the same room is a Konica C451 which runs all day.


Re: Konica Minolta Magicolor 5670 black smudges by powderbunny (11/22/11 3:35 PM) reply + / -
I'm getting random black smudge marks on my prints.
I use only genuine konica minolta cartridges.
I examined the toner and imaging units but could detect no damage.
My black toner cartridge is high cap and 74% full
My black imaging unit is 72% remaining.
Color prints also show black smudge marks.
Sometimes there is one or two smudges, sometimes a dozen or so.
Transfer Roller 97%
Transfer Belt 95%
Fuser Unit 96%

I looked to see what their is to clean, but the troubleshooting advice in the manual didn't seem to fit my problem. The best advise it gave was to replace my toner cartridge.

Anyone have a solution?


Re: Konica Questions answered here by yasar (11/24/11 12:29 AM) reply-1 + / -
hi
i have konica minolta bizhub 163 while copying its make sound, have any solution to solve this


Re: Konica Questions answered here by Chiemena (11/26/11 9:34 PM) reply + / -
HELPPPPPPP!!!!!!!! I have a Bizhub C500 Konica Minolta and it was working just fine and then all of a sudden the papers start coming out in magenta. The whole paper is covered in magenta. Its as if the paper itself was originally magenta colored paper. When I print in black and white its perfectly fine however when its time to print in color it will print the image sent to print but the WHOLE paper in magenta. I have no idea what to do anymore and the job that I am working on is due tomorrow at 1 pm HELPPPPP! please


magicolor 2500w prints unintentionally blank page by inkanyamba (11/26/11 10:04 PM) reply + / -
Magicolor 2500w printed pages normally until it didn't.
On the final page containing ink, during exit the printer did not eject the last 1/5 of the page and indicated a paper jam.
I removed the page without difficulty I opened the lid and checked inside, all appeared clear.

All subsequent print jobs have cycled non intentionally blank pages through the printer. The print image is on the transfer ribbon, the fuser appears to heat but the image does not transfer to the paper, fused or non fused. The page does not jam but the error light comes on after ejection. There are no error codes given in the printer troubleshooting page to offer guidance. The printer is approximately 2 years old and the toner is 60 to 100% full.

Any help is appreciated
Thank you

At the time of failure I was running XP for lack of a working win 7 driver. I was given a win 7 driver which loads correctly. Now I only need to fix the blank page issue.

win 7 driver

http://www.konicaminolta.eu (forward slash ) business-solutions (forward slash ) support (forward slash ) download-center.html

**thank you Tanya**





magicolor 2500w prints unintentionally blank page by inkanyamba (11/26/11 10:08 PM) reply + / -
Magicolor 2500w printed pages normally until it didn't.
On the final page containing ink, during exit the printer did not eject the last 1/5 of the page and indicated a paper jam.
I removed the page without difficulty I opened the lid and checked inside, all appeared clear.

All subsequent print jobs have cycled non intentionally blank pages through the printer. The print image is on the transfer ribbon, the fuser appears to heat but the image does not transfer to the paper, fused or non fused. The page does not jam but the error light comes on after ejection. There are no error codes given in the printer troubleshooting page to offer guidance. The printer is approximately 2 years old and the toner is 60 to 100% full.

Any help is appreciated
Thank you

At the time of failure I was running XP for lack of a working win 7 driver. I was given a win 7 driver which loads correctly. Now I only need to fix the blank page issue.

win 7 driver

http://www.konicaminolta.eu (forward slash ) business-solutions (forward slash ) support (forward slash ) download-center.html

**thank you Tanya**





Re: Konica Questions answered here by Scytex (11/28/11 7:59 AM) reply + / -
IKIK been around ozone quite a bit myself, no long term results in yet for sitting next to the copiers. my boss has been around them since the 60's and he is doing ok.

I try to get fresh air every couple of hours.

Bunny, it sounds like your black imaging unit may be defective.
does your smudge repeat down the page or is it random?


Re: Konica Questions answered here by anon111 (11/28/11 10:52 AM) reply + / -
I have a C451 and recently it has started making a loud "gears stripping" noise when it prints, additionally, the trailing side of the paper prints wrinkled. Any suggestions would be greatly appreciated.


Re: Konica Questions answered here by anon111 (11/28/11 10:56 AM) reply + / -
I have a C451 and recently it has started making a loud "gears stripping" noise when it prints, additionally, the trailing side of the paper prints wrinkled. Any suggestions would be greatly appreciated.


Re: Konica Questions answered here by Duellyn Pandis (11/29/11 11:07 AM) reply + / -
I have a KM Magic Color 2430 DL. wehn it prints there is a white streak going thru the print job. How do I correct this?


Re: Konica Questions answered here by ardianto (12/1/11 8:34 PM) reply + / -
Help!!!!
i realy need konica minolta LD 5100 cd software or driver.
does someone have it?



Re: Re: Konica Questions answered here by healthup (12/1/11 11:11 PM) reply + / -
Open front door take out waste-toner box behind that there's a blue bar stick out of the gray wall 1cm or so, pull it out and clean both sides of the glass.
If there is powder on the glass you got a white streak going thru the print job.



Pageworks 20 error by ricto (12/2/11 7:06 AM) reply + / -
Hi. I have the Pageworks 20 with Postscript ROM installed. Kept getting "Fatal Error 1" or "Fatal Error 2". After re-seating the ROM numerous times (with limited "error-free" success) I finally removed the module. Now it prints okay (but slower or course in PCL mode, which messes with my DOS tasks and I must reboot after Windows prints).

This sucker is a workhorse that never tires and I want it back the way it was...

Can I get a replacement Postscript ROM module?

If so, about @ what cost and from where?

Thanks! ~Rick


Re: Konica Questions answered here by gcbeyer (12/6/11 4:12 PM) reply + / -
I have a client with a Magicolour 2550. Printer is giving a "Stack Underflow "error message.Any ideas?


Re: Konica Questions answered here by rjw1075 (12/12/11 1:24 PM) reply + / -
I have a Konica Minolta c20... I am geting a message in the display screen that "Waste Near Full" Can you tell me what that means and how do I proceed to clear it?

Thanks.


Re: Konica Questions answered here by Scytex (12/12/11 4:36 PM) reply + / -
Replace or empty carefully{do NOT breathe in the toner fog}waste receptacle is under the imaging units Done.


Re: Konica Questions answered here by dre.serg (12/19/11 10:21 AM) reply + / -
What error 13ĺ2 on the printer of konika-minolta 1600w


Re: Konica Questions answered here by dre.serg (12/19/11 10:24 AM) reply + / -
What error 13ĺ2 on the printer of konika-minolta 1600w


Re: Konica Questions answered here by dre.serg (12/19/11 10:26 AM) reply + / -
What error 13e2 on the printer of konika-minolta 1600w


Re: Konica Questions answered here by TrapperX (12/19/11 4:35 PM) reply + / -
Hello I am trying to install a Konica-6501 printer in Win7 64bit on the network.
I have downloaded the drivers listed on their site: ic303_ic305v11_ps_winxp64_vista_vista64_v30_efigs
I have never added a network printer before but from what I read in the instructions everything seemed to go well but it always errors out saying unable to connect.
There are three devices, do I need to install each one or do I just install the printer?

Lost and confused.

Mike


Re: Konica Questions answered here by blkwhthusky (edited 12/20/11 9:04 AM) reply+1 + / -
My printer is networked and color printing has stopped all together. It is Konica C220.
Before this sometimes when printing in color, part of the page would be in color and the rest would be in black and white. the ink is all full. please help!? Thanks


Re: Konica magicolor 2300dl by novy (12/29/11 7:09 PM) reply + / -
QMS 2300dl
i have a problem where they successfully print a job and then quit with a steady yellow error light saying to Put Media Tray 1 Plain Paper Letter.

The problem happens all the of the time and the solution has been to remove the stack of paper from Tray 1 and re-insert it again. The problem seemed to be there from brand new, printer has 340 prints, i got it on flea market with unfix problem.
i tried resetting to factory default in service mode, have open and tear down a lot to check all connexion to the board,paper is fed properly tray full or not,when you ask a config page on the menu, page come out but it seem that the machine assume the print was not made and would not reset until after you pull out paper stack then make a print and give that message again. is there an issue of timing, some menu prints (black) came out miss-registered. i did unplug the batterie to reset the main board to its ram software no succes,dip swi on the main pcb had no effect on that issue. does anyone have had to replace the main board? thanks



Re: Re: Konica magicolor 2300dl by healthup (12/30/11 6:11 PM) reply + / -
It's a timing issue caused by the so called solnoid (clutch).

The glue between two matels (one of them is L type) becomes too sticky and causes timing control incorrectly and causes paper jammed.
They cause most of the problems of Minolta Magicolor 2300DL/W/2350...... & Epson AcuLaser 900/1900/2000/1000......., jammed and improper printout.
Just clean up all the glue and put a thin electric tape instead and all will be done.


There're six solnoid (clutch) to be taken care off.

Three of them can cause 6020 error - Secondary transfer roller
pressing/separation error.
This can cause print too low (paper's top head too much blank area).
--- SL5 Second Transfer Roller Pressure Solenoid
--- SL3 Timing Roller Pressure Solenoid
--- SL2 Transport Roller Solenoid

One of them causes paper folder (about 3cm blank area) and jamed tail.
--- SL6 Fuser Loop Flapper Solenoid

Toner Cartridge Rack rotates control.
--- SL4 Cleaner Pressure Flapper Solenoid

Another one is at the bottom of paper input tray ,can cause paper input timing wrongly and jamed.
--- SL1 MP Tray Paper Feed Solenoid


Not an easy job to do even if you have the service manual.
Good luck!


It will help. Check here :
http://www.fixyourownprinter.com/forums/laser/25521

Re: Minolta Magicolor 2300 by vhlewisii (12/7/09 2:43 PM)
Re: Minolta Magicolor 2300 by healthup (12/7/09 5:16 PM)


"Remove Paper from Finisher Tray" Error by randyport (edited 1/6/12 8:22 AM) reply + / -
On occassion, our Konica Minolta BizHub C360 gives us the error message "Remove Paper from Finisher Tray" with an orange exclamation point and an orange title of "Processing Tray". There is no paper in the finisher tray, we try all the knobs and buttons, jiggling, lifting, clicking to the finisher tray indicated by the display, but to no avail. There are no instructions offered for how to fix the problem. For a while, we could turn the copier off, then the error would go away when the copier restarted. Now even that doesn't work. There is no way to bypass the message so we're basically stuck without a copier. Any ideas?


Re: Konica Questions answered here by tokelo (1/7/12 3:55 AM) reply + / -
i have biz hub c450,i cannot print or scan over network.when i try to scan to computer it shows"printer not connected to network"
please helhttp://www.fixyourownprinter.com/i/i/86.gifp!!!!!http://www.fixyourownprinter.com


Konica C6500 Folding by JPL (1/8/12 9:12 PM) reply + / -
How do i fold with the Konica C6500. I am trying to use A4 down to Dl but it just seems that it wont fold while it is printing. I want to know is it possible to fold while a job is going on and can it do it in that job? can someone please help me and tell me how to do it!!


Re: Konica Questions answered here by cliu122 (1/10/12 11:01 AM) reply + / -
I have a bizhub c252. There is a problem with the printing. Every time I try to print something the paper stops near the bypass tray and there is an error message. It says misfeed detected 32-01. Sometimes the paper will print but stop right before it finishes and say the same thing.


Re: Konica Questions answered here by Fermanta (1/17/12 8:37 AM) reply + / -
Hi.
I have a Pagepro 1490MF that prints OK in normal mode but when a document is scanned it only prints black pages. The scanner light is lit up & moves across the unit OK on scan. The only two things I notice that may not be normal is that on beginning of scan the light unit moves slowly for a couple of seconds on start up, almost as if its stuck & the greenish scan light tube is tilted at an angle rather than pointing directly at the surface to be scanned.
Many thanks,
Paul


Re: Konica Questions answered here by sportsnh (1/18/12 10:32 AM) reply + / -
Hi,

I've got a bizhub di 2010 and I need the factory password so I can reset the fuser unit

Thanks


Re: Konica Questions answered here by sportsnh (1/18/12 10:40 AM) reply + / -
Hi,

I've got a bizhub di 2010 and I need the factory password so I can reset the fuser unit

Thanks


Re: Konica Questions answered here - KM2430DL by R.Bertrand (1/27/12 4:07 AM) reply + / -
Hi,

I have a MC2430DL with an empty cyan toner drum, but black is 95% full and I need to print some letters. So I don't need the color right now.

I have set the Menu Empty, Engine Toner Empty, Toner Empty setting to "Continue". The printer panel says "Continue is selected.

However, the panel still says "Toner life end cyan" and won't print, not even after a off-on cycle.

What is wrong here? I have to say that I cannot get the printer panel to state "Ready" before setting the Toner Empty setting. Is that necessary for the procedure to work? And how can I get the printer into that state?


Re: Konica Questions answered here by philly5706 (1/27/12 8:55 PM) reply + / -
All cartridges must have toner before the printer will print no matter what you set the printer for. This is true for all manufacturer's.

HtH

PK


Re: Konica Questions answered here by philly5706 (1/27/12 8:56 PM) reply + / -
All cartridges must have toner before the printer will print no matter what you set the printer for. This is true for all manufacturer's.

HtH

PK


Re: Konica Questions answered here by philly5706 (1/27/12 8:57 PM) reply + / -
All cartridges must have toner before the printer will print no matter what you set the printer for. This is true for all manufacturer's.

HtH

PK


Pageworks 20 issue by ricto (1/28/12 6:54 AM) reply + / -
Hi. I have the Pageworks 20 with Postscript ROM installed. Kept getting "Fatal Error 1" or "Fatal Error 2" and after re-seating the ROM (with limited "error-free" success) I finally removed the module. Now it prints okay (but slower or course, and there are issues about the spooling changing from Windows to DOS printing & I have to reboot a lot ~ yes I still run Windows 98SE!!).

This sucker is a workhorse that never tires and I want it back the way it was...

Can I get a replacement Postscript ROM module?

If so, about @ what cost and from where?

Thanks! ~Rick



Re: Konica Questions answered here by notisa (1/29/12 3:50 PM) reply + / -
I have a Magicolor 4650DN with an error code 0503 thermistor 2. I am an electrical technician and I can measure ohms & microfarads.


Re: Konica Questions answered here by Niro B (1/31/12 8:48 AM) reply + / -
hi,
we have "konica minolta magicolor 5430DL"
we emptied the waste bottle, but the display still shows "waste bottle full". why is that?

thank you


Re: Konica Questions answered here by jed_srq (2/2/12 7:43 AM) reply + / -
I have a Bizhub 500 and every couple of days my printer disappears from my list of available printers. I am running windows vista 32 bit. BTW it only removes the printer functionality, I am still able to access the pagescope box without problem please help


Re: Konica Questions answered here by jed_srq (2/2/12 7:46 AM) reply + / -
I have a Bizhub 500 and every couple of days my printer disappears from my list of available printers. I am running windows vista 32 bit. BTW it only removes the printer functionality, I am still able to access the pagescope box without problem please help


Re: Konica Questions answered here by Sash28 (2/2/12 1:41 PM) reply + / -
HI

Does anyone know how to disable a colour printing on a c35 printer.

Thanks in advance.


Magicolor 4650DN by sama13 (2/3/12 8:35 AM) reply + / -
Hello all,

Just changed Magenta cartridge on my magicolor after it said toner out, this is my first time changing that cartride and the printer doesn't recognize the cartridge it says toner out! I tried shaking it and nothing turning off the unit and on and nothing, I'll appreciate the help.


Re: Konica Questions answered here by said ali (2/3/12 12:11 PM) reply + / -
i have a minolta multisysteme DI 2025 white and black . but i found no driver compatible with windows 7



Re: Konica Questions answered here by Wondering How (2/7/12 11:41 AM) reply + / -
We have a magicolor 2430DL & can not get the latch up replace toner...any suggestions?



Re: Konica Questions answered here by Wondering How (2/7/12 12:16 PM) reply + / -
We have a magicolor 2430DL & can not get the latch up replace toner...any suggestions?



Re: Konica Questions answered here by jrwill (2/7/12 2:32 PM) reply + / -
So our company has a Konica Minolta c452, everything is working great expect for one thing. Our scan to email will work fine for days with no problems, but randomly at times within a day or so up to 2 weeks its almost as though the network card in it goes to sleep or something we have to ping the printer to get the scan to email function working correctly again. when you scan things to an email address it just times out and says server connection issue with no other report as to why its happening, making it very difficult to troubleshoot.

We have tested our network where the printer is hooked up to, we have sent out technicians from konica to look at the printer but nobody is able to find the cause of it. No timer is set for it to sleep, and like i said its completely sporactic as to when it happens.

We could really use some suggestions. All settings are correct as far as we know whent he machine was setup, and when the scanning functions are working, they work great.


Re: Re: Konica Questions answered here by peekaypeekay (2/7/12 3:16 PM) reply + / -
"the latch up replace toner" ... I don't understand!
Can you please rephrase and elaborate a little (and then I'll reply if I am able to assist).


Re: Konica Questions answered here by cwy2012 (2/11/12 3:38 PM) reply + / -
I have a Konica Minolta PagePro 1350W and I need to set it up on a print server.

The print server is a Trendnet TE100-P21. I have a Canon MP250 attached to the print server and It works fine on either USB port. When I change the Canon from port U1 to U2 it automatically recognizes it and works.

When I connect the KM to the print server it can not be found. I have moved it around to different settings and ports and nothing works.

I just read something that mentioned the bidirectional support of the KM. The article noted that when the Bidirectional support was disabled the thing worked. I know that I have had issues with that in other circumstances.

My question is: How do I disable Bidirectional support and will that aline make the print server detect it and allow me to get on with life?

Thanks

Chuck


Re: Re: Konica Questions answered here by Scytex (2/11/12 7:50 PM) reply + / -
The factory would have you just replace the fuser assembly.
you could isolate the thermistor in question and connect an ohms meter to each side of the component, then using a heat source such as a lighter hold it close to the thermistor surface, look for a change on your reading. we used to do this years back providing you can find the thermistor. we do not have a used fuser to tear apart yet. a new fuser would cost around $120.00


Re: 2400w Printer Konica Magicolo Cover Open error by konicam (2/20/12 4:28 PM) reply + / -
Open cover error, won't go away....


Re: 2400w Printer Konica Magicolo Cover Open error by konicam (2/20/12 4:31 PM) reply + / -
Open cover error, won't go away....


Re: Konica Questions answered here by MelissaOfficeAdmin (2/29/12 11:14 AM) reply + / -
My printer at my office is creasing my paper towards the bottom middle of my page. The crease only goes half way up but it still looks unprofessional.

How do I fix it? I'm not the most technical person when it comes to printers.

Also any tips for cheap toner for this printer would be appreciated.


Re: Konica Questions answered here by ali akbar (3/5/12 6:54 AM) reply + / -
Dear friends,

I am the technician for konica minolta . I try to do scan to usb. wen plug the usb its showing only usb printing i cannaot see usb to scan already i enabled scan settings from system settings. But its not showing at alla. And one more thing customer using user account only 1. Pls tell me wat i have to do and wat i have to enalbe for this .


Re: Konica Questions answered here by treasurer (3/14/12 10:03 AM) reply + / -
I have a konica minolta magicolor 5430DL. It appears a belt broke that is approximately 1/8 inch wide and 30 inches long when cut. Does anyone know where this goes and how to get a replacement? I have gone thru the manual and cannot find anything. Please help.


Re: Re: Konica Questions answered here by Scytex (3/14/12 1:08 PM) reply + / -
Pagepro machines only copy and print in black !


Re: Re: Konica Questions answered here by Scytex (3/14/12 1:23 PM) reply + / -
Paper creasing is usually caused from a defective or worn out fuser unit. If there are no obstructions in the paper path try some fresh quality paper.

Which printer do you have?
there are some of the magicolor 1690mf printers tearing holes in the upper fuser roll prematurely.


Re: Konica Questions answered here by dgretter (3/14/12 7:13 PM) reply + / -
Have a C450 bizhub. Couple of friends helped move it. They got real careless with the collater: broke the tray off the front, broke the transfer mechanism that brings the paper over from the copier. Any idea where C450s go when they expire? I'm looking for scrap parts for it.


Re: Konica Questions answered here by dgretter (3/14/12 7:19 PM) reply + / -
Have a C450 bizhub. Couple of friends helped move it. They got real careless with the collater: broke the tray off the front, broke the transfer mechanism that brings the paper over from the copier. Any idea where C450s go when they expire? I'm looking for scrap parts for it.


Re: Konica Questions answered here by melanierose5 (3/15/12 8:18 PM) reply + / -
I have a Konica c552 biz hub. I want to know how to print the first page in color and the rest in black and white, front to back and stapled. I am printing not copying. Thanks a bunch!


Re: Konica Questions answered here by philly5706 (3/17/12 12:26 AM) reply + / -
Read the Manual.


Re: Konica Questions answered here by philly5706 (3/17/12 12:27 AM) reply + / -
Read the Manual.


Re: Konica Questions answered here by melanierose5 (3/17/12 11:10 AM) reply + / -
I tried. I read all of chapter 5. I could not find anything. Stumped. I guess I must sound real stupid but i did try the manual.


Re: Konica Questions answered here by makwena (3/20/12 1:17 AM) reply + / -
Hi I am a konica minolta c452 network colour printer and it keeps going offline and sometimes it says printed, but nothing comes out of a printer....what could be the problem?.


MAGICOLOR 3300 UPGRADE FIRMWARE by matmiller (3/21/12 8:35 AM) reply + / -
HOW DO YOU UPGRADE THE FIRMWARE ON A MAGICOLOR 3300?