I have an Epson CX3200 with the following problem. When it is turned on it checks the paper then a red light comes on and the readout indicates "Error" with no other information. It then just says See Manual. Can anyone help me with this problem. Thanks
I have an Epson CX3200 here that comes up with an error light as soon as you power up and it has done the paper check. Very grateful for any help that you could give me. My names Lionel
I have just managed to repair my Epson CX3200 thanks to the site! It took 24 hours of messing about but now it works perfectly again. It had the error light on and the display said certain items inside printer are beyond user life contact distributor. It has been a great machine for 3 years exactly and as it had been performing perfectly I was loathe to bin it. I followed the advice and hey presto! I have few tips to anyone attempting same. 1. Download from the site as recommended SSC Service Utility http://inkjetprinterhelp.us/ 2. When taking off the scanner unit there is a smallish cover on the left hand side of the printer at the back; remove this and disconnect two ribbon cables, two cables with push pin conectors and a spade connector, 5 altogether. 3. Two screws hold down the hinges of the scanner unit remove and store carefully. Lift off scanner unit. 4. Take out four screws holing printer body on, long magnetic philips screwdriver needed. store screws lift off cover. 5. At back of printer are the three waste ink pads; use a spade end screw driver to lift out one at a time. They are about 5cm x 9cm and the bottom one is slightly different shape to other two. 6. Rinse them thoroughly with water and then squeeze out and dry. I used kitchen roll and then hair dryer. 7. Replace one at a time tucking in corner bits with screwdriver. 8. Replace body, scanner unit, wires and cover. 9. Connect up printer and switch on. Error light will come on again; don't dispair, this is what fooled me. Open SSC utility on desktop and then close; icon appears in lower right screen on application bar like printer icon. Right click and pop up menu appears; left click on "Protection Counter" and then "Reset Protection Counter". 10. Turn off printer and then switch back on again. Error light should go out and you can carry on.
I would like to say thank you very much to Mike for the detailed instructions on how to get my CX3200 going again. I was considering replacing the machine because I didn't think it would be cost effective to get it repaired, and was searching the internet for possible replacements when I came across this site. I followed the instructions, and it works! Thank you, Mike.
I know it is some time since this item was posted - but I think that the info in it warrants some thanks. I was almost resigned to hours of frustrating pottering and testing when presented with a CX3200 with this 'Error'. A quick click on the link given, a sharp intake of breath at all the Romanian on the screen!!, and then using the link "Epson CSIC Utility" and changing to the English page - and Hey Presto, my dreams were answered.
This seems to be one of those little gems that pop up every now and again on the Net.
Thanks to all those who took the time to let us mere mortals in on the secret.
I just wanted to say first, theat the step by step directions were very helpful, and saved my boss from buying a new printer. The only other thing I would add would be, during step 9, to make sure, when you open the SSC utility, to choose the printer you have in both boxes, in case it doesnt come up automatically. I have 5 printers in my window, and it defualted to the Microsoft image writer, so, gave me problems at first, until I selected the Epson printer, then all was fine. I know, kinda a given, but, even us techs forget the little simple things sometimes. Great job, and love the site, its been a godsend too many times to count.
Really pleased this was of use to someone. I've since replaced the printer with CX4800 which is very good and cheap. I like Epson stuff but don't understand why they don't do more to keep customers in these competitive days. Mike
Thank you for instructions that safely led me through taking apart and reassembling my printer. Unfortunately the red light continues to plague me. Do you have any other suggestions or should I, with great regret, bin it?
Make sure that the correct printer is selected on the SSC software under the configuration tab, i also applied the Reset Counter option, turned off printer, turned on again and the error was still there. I later found out that the default printer model was the Epson Stylus 400, all i did was select the CX3200 model and select Reset counter again, turned off printer then back on and worked like a charm :)
I was ready to dump my printer when I read your solution, I had tried everything to clear the error light but no joy. Followed your instructions (get your rubber gloves and plenty of kitchen towel) and it is now working as good as new. Thanks .
Is there a version of the download for mac? I have an Epson CX3200 on the skits and now have pristine waste pads due to these fabulous instructions. But, I am having trouble opening the "sscserve.exe" file on my mac to select my printer for reset. Any advice would be greatly appreciated. May the electron gods shine on you for creating this thread!
I'm in the same boat - My CX3200 comes up with an Error light with the text "Scanner Error" All other functions are locked out. Haven't done the pad cleaning yet, but did check the plugs as in step #2. Macintosh G4 system 10.4.11 and 9.2.2.
ohmigod! ohmigod! ohmigod! It works! It works! It works! For Step #9 I totally had to pack up my printer, software disk, and cables in a travel bag and go to my local university to use their PCs, because all my friends have macs too. I got up the courage to ask the uni people about downloading internet software to reset my printer, and they had special computers "expressly for downloading academic software" for me to use. After downloading, I had to hook up my CX3200 to the uni computer, and then install it's software so dude's cool download would let me select my printer. (If the uni said "no" for the software bit, I was going to ask my local neighborhood association to use their PC, or try the techies at work.) "dbole"'s note about having the printer in both boxes for the "ssc utility" is right on. Backing up to Step #2, if you're a ditz like me, be careful with the cable connections--you don't have to pull out the things they sit in on the green board. The ribbons come out bare--just tug gently and try not to bend them or mess up the shiny stripes where they go in. Take your time and google 'em if you're not sure. Lastly, that pad business (Step #6) is SO GROSS. Use gloves, a deep sink if you have one, low water pressure, and PATIENCE to minimize spattering. I survived & thanks to y'all, I totally MacGyver'd my printer! Yipee!
Re: Epson CX3200 Error Light by mau (4/9/08 10:41 AM) reply
Hello my friends...I followed each one of the step by step guide which I found very helpfull, except fo rhte fact that at the time I used the application it stated that my printer was not on (which it was) or other problem. Has anyone else found any other case why this happens? I have a Red steady ligh and yes I did get the message of "Parts in your printer blablablabla...." Can somebody help me? Regards Mauricio
Wow what a great instruction post. I use my Cx 3200 every single day for printing out Tattoo flash. I open a new studio today and the Thing collapsed yesterday morining . What a feckin time to pack up on me. Typed in the same old 'engineers service required' as posted a million times above and found this.
I plugged it back in just after midnight after following the instructions here and Voila Its Perfect once again. Definately a good tip to get the Latex/rubber gloves on though. Feck me! The waste pads must of had a good 5 maybe more cartridges of ink soaked into em!
Whoever you are that posted the original ..... I love you.. Sort of .... In a non Gay kinda way. Nice one Dude.
Thanks again to mikeft219 for his detailed instructions - I found this thread and asked my tech person to try this on my 2003 epson.....wow...I'm up and running again if the sponge-bob ink filled pads still hold. Wish I could get my $$ back on all that wasted ink though.
Re: Epson CX3200 Error Light by May (10/10/09 9:01 PM) reply
I did everything that was stated here and I thought everything was going good but somehow my printer won't turn on now. I'm pretty sure I connected everything right. Which one of the things that I disconnected actually provides the power source?
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