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 | Problem with HP Officejet 7310 all-in-one by jafowler (4/26/06 11:47 AM) reply | + / - | Lately, my Scan To button will not work. I have uninstalled and reinstalled more than once and didn't get much help from HP tech support. The error message says No Connection - computer connected? computer turned on? HP software installed? HP software running? Other times it says You need to install or run HP software for this feature. I can scan through the HP director, but that's alot more steps than just scanning to email. I can print, fax, and copy just fine. Any suggestions? Thanks so much.
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 | Re: Problem with HP Officejet 7310 all-in-one by HP Helpo (1/14/08 10:07 PM) reply | + / - | The problem is that your software doesn't know what to do when you press the scan button.
Open solution center/director, and look for "scan to... setup" it may also be listed under Settings>Scan Settings>Button Settings. Change it to Save to file or whatever else you desire.
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