|  Post to this thread Post a new message thread
 | HP Laserjet 1300 snap crackle pop fuser by jvilla (7/26/05 10:08 AM) reply | + / - | this year alone i've seen about fourteen 1300, 1200, etc, all these models that share the same fusing assy.
all of them have the now infamous torn fixing film on the fusing assy.
HP will sell you the whole fuser for $111.00, how nice of them. That's like what? 1/3 or 1/4 cost of the original printer, not to mention paying the tech who does the job, cuz it's not easy.
my company charges you 70 bucks. so with tax and shipping you're at over $200 dollars to fix this problem.
HP warranty says that if your fuser fixing film is torn then YOU were the one who abused it and they do not cover abuse, they say it says so right in your user agreement.
their service note just blah blahs about how to avoid ripping the fuser film, by avoiding wrong paper, staples, paperclips, non-hp paper, etc etc, basically, don't feed anything through it is what i understand.
moe, you could make a killing selling a kit that replaces that fixing film.
i woulda bought 14 from you this year
15 cuz i just got another 1300 in this morning going snap crackle pop. i'm sure that the customer must have fed a handful of staples and thumbtacks through it, just like hp suspects. It couldn't possibly be a manufacturing defect.
anyone else care to comment?
|
 | Re: HP Laserjet 1300 snap crackle pop fuser by moe  (7/26/05 10:22 AM) reply | + / - | Believe me, if I thought that the average Joe could do the job, I'd have a kit for it. In truth, I consider the film replacement way too difficult for a non-techie. In fact, a lot of the printer techs I've dealt with probably couldn't handle it as well. It's too easy to break things disassembling the printer. The fuser assembly is really hard to take apart and too many things can break on it. I figured a 50% success rate on it and that's way too low for me. Hey, I've encountered people who had problems with a kit that only had one screw to deal with.
|
| Re: HP Laserjet 1300 snap crackle pop fuser by dmzcompute (7/26/05 12:04 PM) reply | + / - | I beg to differ on your abuse statement. We are a warranty ASP and I have replaced about 2 dozen fusers for customers with the 1300 under warranty. HP does not ask us if the printer was abused, we just put in the serial number and if under warranty, order the fuser stating the fuser is not working. HP sends us a new fuser the next day. If indeed any of your printers are under warranty you need to take them to a Authorized Service Provider (ASP) which can be found on the HP site. Sometimes our customers pay us to come out on site and do the warranty repair since for this printer it is only carry-in.
|
| Re: HP Laserjet 1300 snap crackle pop fuser by theprinterman (7/26/05 12:23 PM) reply | -1 + / - | We've done warranty repairs for both the 1200 and now 1300's with absolutely no questions from HP. The fixing film ripping, or tearing is not always caused by abuse.... If it was there would not be service note on the 4200 fusers that are being replaced well beyond the original years warranty(the service note is good through Oct I believe)because of torn film. So whomever is telling you that at HP doesn't know what they are talking about.
We charge for onsite service if the customer doesn't want to bring it into the shop. As these usually had bench warranties, and HP would not pay for travel.
If you are an ASP I would ask for another representative in the future.
Just my thoughts
Bill
|
| Re: HP Laserjet 1300 snap crackle pop fuser by Stephen (7/27/05 4:08 PM) reply | + / - | The LaserJet 4200 fusers fail early due to another part in the fuser being manufactured with a bad angle, they don't specify which part, but it must be one of the plastic end pieces that the edges of the film ride on.
Have you ever had a 4300 fail prematurely? They run at 45 PPM and as far as I know do not have excessive fuser problems.
|
| Re: HP Laserjet 1300 snap crackle pop fuser by moe (7/27/05 4:49 PM) reply | + / - | I haven't had a 4300 apart, but I was told they went to a metal film on it because of the higher print speeds.
|
| Re: HP Laserjet 1300 snap crackle pop fuser by Stephen (7/27/05 5:09 PM) reply | + / - | I've got a used 4300 fuser, the sleeve looks like the standard HP brown plastic, I'm not quite motivated enough to disassemble it.
|
| Re: HP Laserjet 1300 snap crackle pop fuser by theprinterman (7/28/05 2:10 PM) reply | + / - | I haven't had any 4300's go bad. Just the 4200's. We've got customer with several 4300's a couple of which are at +300,000 and still going on the original fuser assy. Looks promising for long life with the 4300's.
Bill
|
| Re: HP Laserjet 1300 snap crackle pop fuser by jerico_coloma (10/12/06 7:45 PM) reply | + / - | May i suggest that instead of giving a note, HP must include optional replacement film in their box so that we don't have to worry of buying a new fuser assy when they are torn beyond warranty (even for added price, of course!)
|
| Re: HP Laserjet 1300 snap crackle pop fuser by Stephen (10/13/06 7:07 PM) reply | + / - | As Moe has stated, that film is difficult to replace...
The first time you do it you are likely to break some of the small plastic parts in the fuser...
And it's a good idea to have a RA0-1088-000CN gear handy as you may end up breaking it when removing the fuser.
|
| Re: HP Laserjet 1300 snap crackle pop fuser by bikergrows (11/24/06 6:04 AM) reply | + / - | would anyone be kind enough to steer me in the right direction as to how to replace the whole fuser?
can't see it in the manuals on the hp website.
Thanks in advance
|
Post to this thread:
| |
