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 | Dell Printer -- Feeder Problem by FightingBob (6/13/05 3:51 PM) reply | + / - | My Dell All-in-one Printer, an A940, suddenly won't feed the paper properly. Looking at the printer from the front, it pulls the paper in only on the right side, which causes it to jam every time.
I've looked for loose material in there, such as torn paper from when I had to unjam it, but I don't see anything.
What I do see, though, is that there's a roller only on that side -- which I assume means that that's the only side that gets pulled. So I guess that means the problem could be that the left side simply isn't feeding in as it should -- as opposed to the right side being pulled in too hard.
Or something like that. I don't exactly know what I'm doing, so any advice will be appreciated.
Thanks.
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 | Re: Dell Printer -- Feeder Problem by moe  (edited 6/24/07 10:15 AM) reply | +2 + / - | There is almost always something in the paper path. We have found makeup brushes, push pins, paper clips, insect parts, jigsaw puzzle pieces, coins, toys etc. If all else fails, turn it upside down and shake.
For the printers that can't be fixed with turning upside down and shaking, there's the secondary method that fixes most of the rest. What we do in our shop is run a piece of thin 3X12 flexible plastic up and down along the paper path. It has to be stiff enough so it doesn't kink up and strong enough to shove out any blockage. We've fixed hundreds of printers this way, even ones where nothing seemed to come out. In the absence of plastic, you can use some stiff cardboard. You want to be careful around the paper sensor arms as if you get aggressive, you can break those and then you have more problems. So don't force anything. Be firm, but gentle.
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 | Re: Re: Dell Printer -- Feeder Problem by FightingBob (6/13/05 4:32 PM) reply | + / - | It took a really good shaking, but you were right.
Add a cat's claw to the list.
Thanks for the suggestion. I must remember if there's a next time.
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| Re: Dell Printer -- Feeder Problem by moe (6/13/05 4:55 PM) reply | + / - | I only listed a small fraction of the stuff we've found, but a cat's claw is unique. We've been doing real good on the board today, a few printers fixed in a one or 2 hour period from posting. Didn't know it was going to be that easy, did you?
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| Re: Re: Dell Printer -- Feeder Problem by FightingBob (6/13/05 5:27 PM) reply | + / - | I am shocked at how fast and easy that was.
Very glad I found this site.
Thanks again for the help, Moe.
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| Re: Dell Printer -- Feeder Problem by eleanor ekstrand (7/7/05 8:54 PM) reply | + / - | My problem is exactly like the first one listed above.
It is a feeder problem. The paper immediately pulls
to the right and then "wads" up and I must retrieve it.
I have tried putting one sheet in at a time and then more
than one - nothing works. I called DELL printers and besides
not being able to understand the man on the phone he didn't
really have a clue. Left the phone a number of times to
"check with somebody." I spent nearly 1 and 1/2 hours on
the phone and didn't accomplish a thing. I am afraid to turn
it over and shake it for fear of breaking someing - besides
it is heavy. Mine is A940 (includes FAX, SCAN & COPY)
Any ideas of how to fix this situation???
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| Re: Dell Printer -- Feeder Problem by FightingBob (7/7/05 9:04 PM) reply | + / - | All I can tell you is that the advice I received worked. I apparently have exactly the same model as you, and turning it upside down and shaking it didn't hurt anything.
If it's too heavy for you to do it, I suggest you ask a friend who's bigger than you to do it.
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (7/17/05 3:14 PM) reply | + / - | I am having the same problem with the same model. I have taken it apart as much as is possible without breaking it and I can't see anything in there....Any ideas? Other than shaking it. Did you ever get through to someone helpful at Dell?
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| Re: Re: Re: Dell Printer -- Feeder Problem by FightingBob (7/17/05 4:17 PM) reply | + / - | I never got through to Dell, but gave that up early, because the advice I received here worked. Sorry I can't be of more help.
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| Re: Dell Printer -- Feeder Problem by Ariane (11/11/05 11:04 AM) reply | + / - | I am having the same problem as the first person. But unfortunately, turning it upside down and shaking it does nothing! I've tried to get in there, and I can't feel anything that might be blocking it. Please help, I'm at my absolute wits end.
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| Re: Dell Printer -- Feeder Problem by Anonymous (11/11/05 12:15 PM) reply | + / - | man this sucks, its nopt working for me eithewr, i called India and shook it too.. nothing
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| Re: Dell Printer -- Feeder Problem by geoffnorth (12/10/05 10:53 AM) reply | + / - | I fed a sheet of t-shirt transfer paper thru' my 922 printer and now it appears that some of the waxy substance from the paper is on the feed wheel, thereby preventing the wheel from grabbing any kind of paper and feeding it into the printer. Any ideas on what to clean the wheel with?
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| Re: Dell Printer -- Feeder Problem by kalliebabe (12/24/05 1:02 PM) reply | + / - | I am having the same trouble with my Dell all in one printer... before I got the bad feed and jam I copied something and it was slow copying and made a large colored spot on paper... the next day it decided to feed paper pulling to right and jamming..
Please help !!!!!
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| Re: Dell Printer -- Feeder Problem by nestlegrass (1/18/06 7:16 PM) reply | + / - | More of the same, but different: I printed the 1st page of a letter with no problem; the 2nd page ended up as a wad on one side, as others complain. I tinkered with it a bit and managed to get it to feed the paper straight . . . down to the point where it should start putting ink on the paper. Things whir, the printer prints but the paper moves no futher than the "entry gate". I have turned it upside down and shaken it, with no results. I have threatened it; I have begged. All has failed.
Help! I never realized how dependant I am on my printer!!
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| Re: Dell Printer -- Feeder Problem by cyberdrd (2/1/06 8:29 AM) reply | + / - | Moe you are Definitely right!!! free advice is usally taken for granted!!! just wanted to let you know i had the same feed problem... shook it and a ball point pen fell out.... amazing.. feeds fine now..... :o) thanx again for the advice
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| Re: Dell Printer -- Feeder Problem by Anonymous (2/8/06 12:03 PM) reply | + / - | I read the former problems and solutions to the problem, and nothing is working for me. I tried turning it over and shaking it several times and nothing is coming out and the paper is still feeding wrong. Is there anything else that you have found to be the cause of this problem??
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| Re: Dell Printer -- Feeder Problem by sati (4/23/06 9:13 AM) reply | + / - | If you lift you the photocopier bit up and from the front where the paper comes out, push a piece of paper through backwards and see if it pushes anything out at the back where the paper goes in. ie the paper is pushed to the opposite way that it normally travels. I had turned it upside down and hadn't found any problem. But when I fed the paper through backwards out popped a pen!!!
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| Re: Dell Printer -- Feeder Problem by chillie (5/5/06 1:30 AM) reply | + / - | wow. i googled this problem for several days and i finally found this site. i also suffer from the problem just like the 1st guy and most of you. i have tried all of your solutions, but none have worked. pushed paper through the bottom, shook it around for 5 mins, called dell and sat on hold for a year. i fear there will be no solution. i just bought 2 new cartridges for this printer since the ink has been dried up for over a year, and now its doing this. i really hate the idea of buying a new printer, being a broke college student on a tight budget, i'm really hoping somebody comes up with a permanent solution.
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 | Re: Dell Printer -- Feeder Problem by Anonymous (5/6/06 8:08 AM) reply | + / - | I just read this thread an I wasn't convinced however there was a blockage!
I lifted up the flat black flaps over the rollers while simultaniously feeding the paper in by hand (forcing down and turning roller with fingers)
The clasp from a chain fell out! bloody kids
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| Re: Dell Printer -- Feeder Problem by Zvanoizu (5/16/06 9:15 PM) reply | + / - | Hello -- well I've been through three A920s and now two A922s. I have a service warranty through Dell and thus have been doing an exchange on these duds for about two years now. I have shaken the machines, tried different grades of paper and to no avail. I have managed to get through to Dell every single time (although yes, it took hours), and after this latest fiasco I supposedly have the cell number of a help person at Dell. I'm calling it tomorrow because this second 922 is no longer feeding properly either. I've had it just a week and there's not a single item jammed inside the thing.
Is there a chance that Dell just plain old makes crap for printers? LOL.
My other trouble is that Dell replaces defective pieces with refurbished items -- *gnashes teeth*.
Anyway. Found this site, wanted to share, am glad to see (sort of) that other folks are having similar troubles and I'm not totally insane.
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| Re: Dell Printer -- Feeder Problem by grino (5/20/06 8:01 AM) reply | +1 + / - | I've had a 922 for a year and have had that same paper feed problem. I can usually correct it. But now, the led readout on the top of the 922 says "Clear paper jam" and there is NOTHING
in the printer or on the rollers. Could this possibly be a software problem? Any help is appreciated.
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| Re: Dell Printer -- Feeder Problem by gaya3 (6/6/06 10:22 AM) reply | + / - | Thanks so much folks. The suggestion to shake the printer worked for me .Unbelievably , a marker had got stuck in my Dell A922 and the paper feed mechanism gave me the same trouble as described in all of the posts here. Besides shaking the printer up-side down , I also vacummed it and my marker fell off and my printer is working fine now.
Thank you all for the ideas.
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| Re: Dell Printer -- Feeder Problem by Anonymous (6/10/06 4:11 PM) reply | + / - | Wow. My son brought his Dell 922 home from college and said it had not been working for quite some time and he couldn't figure out what was wrong.
I tried shaking the thing with no luck, but upon closer inspection with a flashlight, I discovered a marker jammed inside. Fished it out with a pencil and a small piece of tape.
Thanks!
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| Re: Dell Printer -- Feeder Problem by Anonymous (6/30/06 7:45 PM) reply | + / - | Thanks to everyone for the ideas. I am having the same problem with my Dell A940. I know for sure that I can not afford to buy another printer mine is only 2 years old, and of course Dell reps are no help. I as well decided to see if someone else besides me was experiencing the same problem. I glad there are others who can help me figure this out I will be trying the suggestions. Wish me luck.
Thanks to you all....
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| Re: Dell Printer -- Feeder Problem by Anonymous (8/2/06 5:36 PM) reply | +1 + / - | Glad you guys are here. I was turning into the Hulk when I stumbled across this board. The paper wasn't feeding at all, so I flipped the printer upside down and guess what I found. A moth. There's a new one for you.
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (8/5/06 11:31 AM) reply | + / - | i'm having the same problem [where it only pulls in from the right side and then jams up.. and i've tried everything.] have you fixed yours yet? it's really getting annoying.
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| Re: Dell Printer -- Feeder Problem by rachelxx (8/5/06 7:16 PM) reply | + / - | okay people listen up!
i have a dell a940, and i had that SAME exact problem with the whole "right side pulling, left not, causing paper jam" thing. i read through this forum like 23490824 times and i shook mine up and down and everything but nothing worked. and then i asked my computergenius friend and he told me to look at the little thing bar on the left where you put in your paper.. it's in your paper tray. and, for me, i moved that so the paper was touching the right side of the tray and the bar thing and then i put in like 40 sheets and it worked PERFECTLY. it was amazing. so that might help some of you guys =]. good luck!
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| Re: Dell Printer -- Feeder Problem by Blarneylvrose (8/10/06 4:03 PM) reply | + / - | I was having the same problem with my 960 and we tried everything, shaking it, force feeding a piece of card stock, nothing seemed to work. After reading all the threads, I was convinced that something had to be wedged inside. I had my son again force the card stock up from the bottom tray while I watched from the top in the feeder. Lo and behold a blue push pin! We had actually seen part of the pin, but assumed it was part of the printer! It was stuck inside, but by forcing the card stock through from the bottom we pop the pin out. Then it was merely the next step of turning it over and shaking the pin out. The printer works fine now! Thanks so much for this forum! I think I would have given up and trashed it otherwise. Couldn't get any help from Dell!
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| Re: Dell Printer -- Feeder Problem by Anonymous (8/10/06 7:46 PM) reply | + / - | I have a dell aio 962 and i have a rear paper jam.. how do i get it out.??
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| Re: Dell Printer -- Feeder Problem by Anonymous (8/10/06 7:49 PM) reply | + / - | fixed it... open rear hatch and remove paper
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| Re: Dell Printer -- Feeder Problem by tpalmbay (8/11/06 12:40 AM) reply | + / - | i have a dell all in one 922, one day i was printing an noticed that it was reading printer carrier stall, i opened it up an noticed that a small real skinny piece og plastic came off on the rite side, but the left side is still connecter 2 a spring...can my printer b fixed. our is it shoot...plz help...
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (8/14/06 8:34 PM) reply | + / - | I had a feeder problem too and I was panic stricken. I love the copy feature of my Dell printer, but when the paper wouldn't advance I realized my PC was somewhat useless to me. After hours of trying to find help at Dell, I came across this site and read all the letters suggesting they had success with the shaking routine. I tried it too, but nothing happened. Then I tried using your card stock suggestion. Nothing happened when I tried to push it through backwards, but when I put it in the usual place at the top it came all the way through with gentle urging. I then tried regular paper and voila, it worked!!!!! I probably wouldn't have tried this method if I hadn't read about your venture. Thanks so very much!
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| Re: Dell Printer -- Feeder Problem by shirah (8/17/06 11:01 AM) reply | + / - | I have a Dell A920 and it will only feed paper from the right side when looking at the front of the computer. But I am going to try to turn it up-side-down and shake it. I'll let you know of this works.
Shirah
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| Re: Dell Printer -- Feeder Problem by bretman (8/17/06 2:25 PM) reply | + / - | I have a Dell 1600n that had a paper jam. We removed the paper and blew out any remains with a can of air. We also removed the fuser and used air on it. We shook the printer with the fuser out and cartridge out both face downwards and upwards a number of times. We reinstalled the fuser, put a new cartridge in and received this message "JAM1 OR NO CARTRIDGE". Any thoughts?
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| Re: Dell Printer -- Feeder Problem by Anonymous (8/19/06 7:46 PM) reply | + / - | Thank you to all. I got an A940 which was being tossed out at work due to paper feed problems that couldn't be fixed.
Thanks to everyone here I now have working A940. The problem was a round bic pen that had fallen into the feed area and couldn't be easily seen clogging the works up! It was jammed just in front of the rollers and was found after taking it apart then looking very closely.
Keep looking people, there's something stuck in there!
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| Re: Dell Printer -- Feeder Problem by CanadianPrinterUser (8/21/06 5:49 PM) reply | + / - | How did you manage to get your printer apart I"ve been snapping plastic bits and unscewing screws but can't seem to get the actually shell apart to get inside it? Any tips or tricks I"m missing?
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (8/22/06 7:05 PM) reply | + / - | the only parts i was able to remove were the cover(entire part that normally moves to replace ink), the black...back part and the black part just below the cover (which has two screws holding it down). Removing these only enabled me to see into the area that was the problem, i didn't need to continue dismantling it. i wound up with a few tabs that snapped off and do not matter at all (after all eight screws are holding it together). to get those tabs release from the bottom of the machine you will need a couple of small flathead screwdrivers to pry them while seperating the pieces.
give me a more specific question if you need more info because i've written this in a rush.
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| Re: Dell Printer -- Feeder Problem by dr_seth_l (8/27/06 3:55 AM) reply | + / - | Thanks for all the helpful information guys. I know I haven't posted, but I had practically the same problem as everyone else with my Dell AIO 942. I managed to find either a small marsh-mellow or a mechanical pencil eraser lodged in there. I got it dis-lodged with a tooth pick. I shook and shook, but nothing fell out. Either it fell out stealthily or its lodged somewhere that doesn't cause any problems.
Thanks again guys!
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (8/29/06 2:24 PM) reply | + / - | I am having the almost the same problem, the printer jams in the middle, I get the message, but opening and closing the front door will allow the page to print or photocopy, it just comes out with a crease/depression at the middle. tried shaking, cleaning, but nothing seems to work.
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| Re: Dell Printer -- Feeder Problem help!!!!!!! by Anonymous (8/31/06 6:44 AM) reply | + / - | I am having a problem with my dell photo 540. The display on the machine reads: remove the stuck piece of paper. (verwijder het vastgelopen papier). That does not make sense because there is no paper in the printer. It doesn't work right now and the thing is almost brand new. Does anyone know what to do in this situation?
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| Re: Dell Printer -- Feeder Problem by Anonymous (8/31/06 5:04 PM) reply | + / - | Help me please....i having the same problem as the first guy and the second guy and the 50 millionth guy...my paper is jammed on the left and not on the right...i read all of this forum and tried everything...card stock, putting paper through backwards, and even shaking the crap out of it..nothing will work and i need to be able to print for college..plus im broke casue im in college please help me
thanks, nick
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| Re: Dell Printer -- Feeder Problem by Bill Moody (9/17/06 7:28 AM) reply | +2 + / - | I have a Dell AIO A920 Printer that suddenly will not print envelopes, but will print full size documents. The envelope advances through the printer but nothing prints.
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (9/25/06 6:58 PM) reply | + / - | thanks, I had tried everything but turning upside down and shaking. I was even trying to disassemble, but had just given up before finding this post. Out came staple once I turned upside down and shook --- Problem Solved.
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (9/30/06 9:08 PM) reply | + / - | It took a little more effort than shaking my printer, but feeding a piece of paper backward worked for me. A small tool which was inadvertantly placed on my printer popped out. Thanks.
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| Re: Dell Printer -- Feeder Problem by Shadi (10/4/06 12:05 AM) reply | + / - | haha... got it ot work... thank you moe for the shaking advice... Thank god i found this forum... ig ot a project due tomorow and i have been on an anger pathw itht he printer :-D... Somehow a small stem was in there lol... i dunnu how it got int here... thank you again
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| Re: Dell Printer -- Feeder Problem by annafreeze16 (10/4/06 2:36 PM) reply | + / - | I am having the same exact problem...my paper pulls and then crunches in the back and I have to pull it out...I am going to have my husband shake it...why doesn't Dell recall these printers???
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| Re: Re: Re: Dell Printer -- Feeder Problem by Anonymous (10/6/06 5:10 PM) reply | + / - | I can't believe it. I got this p.o.s. Dell aio922 into the shop today, it was feeding halfway only (and that much crookedly) so I did a quick Search for the problem before I tackled it. I found this Thread...I shook the p.o.s. Dell aio922 upside down...and a CAT'S CLAW fell out! freaky,but--
Problem solved.
So, maybe cat's claws AREN'T such a unique problem after all! Thanks for the site. You guys totally rock.
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| Re: Dell Printer -- Feeder Problem by graeme_moss (10/11/06 2:08 PM) reply | + / - | My Dell printer (Dell Photo AIO Printer 942) has a slightly different feeder problem. It starts to grab the piece of paper, but the paper doesn't seem to want to go anywhere. I can't see anything in the printer making it stick (I've turned it upside down and shook it etc.). I wonder if it isn't getting a good enough grip on the paper... any ideas anyone?
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (10/13/06 9:41 AM) reply | +1 + / - | i think that is the same problem. you must have something jammed in there. try pushing some cardstock through the bottom
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| Re: Dell Printer -- Perpetual Paper Jam by Anonymous (10/15/06 8:44 AM) reply | + / - | I have a Dell A922. The paper path is clear as it feeds any paper in at power up clear through.
I get a message to clear the paper jam, but there isn't any. I think the sensor must be stuck in the "Jammed" position. I can see a plastic lever with a spring attached. One arm goes into a circuit board. The other arm I suspect is the jam sensor.
It has no play in it like the sensor to indicate the presence of paper.
I cannot get to the sensor to see how it is connected because I can't figure out how to open the printer.
Any suggestions?
Thanks,
Bob
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| Re: Dell Printer -- Feeder Problem - Solved by Dan Wheeler (10/15/06 12:20 PM) reply | + / - | I was doubtful, but lacking anything else I could try (no way for me to gracefully get inside the box of a 922 model), I did the shaking. No result. I did more reading of this thread and did more shaking. This is a Grandma computer - how likely is it to have a foreign object embedded? More reading, and more shaking.
Paint brush!!!! Grandkids or the neighbor kids, most probably.
Anyway, I shook several times in several ways at several levels of intensity before I found the culprit.
Keep trying?!
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| Re: Dell Printer -- Feeder Problem by Anonymous (10/15/06 2:38 PM) reply | + / - | Wow, another success story. Marker cap down in the feed path of my Dell 720. Only thing I have to add is, if the alternative is to junk your printer, then make sure you've really shook the heck out of it or banged it against something a few times. I was just ready to give up, gave it a couple more whacks, and out it popped.
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| Re: Re: Dell Printer -- Perpetual Paper Jam by Anonymous (10/16/06 6:41 AM) reply | + / - | Found the problem. I finally took the printer out into the sunlight and could see better inside. I saw where there was a lever stuck over the side of its slot. I freed it, but it was too bent to sit freely in the middle of the slot.
I put it on the other side hoping to counteract the bend. Time will tell. so I have not opened the case and still can't figure out how to do that, but hopefull I won't have to.
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 | Re: Dell Printer -- Feeder Problem by pcrmike (10/16/06 8:34 AM) reply | + / - | I have one to top them all. An Epson C64 was brought in for me to fix because it would not feed paper. After a cursory inspection, I noted the customer and the printer both had an odor. I know these people and I know they have a LOT of pets. I looked carefully and spotted something laying sideways in the paper path. It was a big, fresh kitty-sized "tootsie roll" and I don't mean the chocolate kind. I called them to let them know I wasn't going digging after it and they needed to buy another printer, and she replied "I thought that was what it was, (name of her cat) had kittens in my computer chair this morning, and yesterday she was squatted on top of the printer. That was when it started jamming"! Talk about nasty. NAAASSSSTY. I literally burned the printer in the burn barrel. :-)PCRMike
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| Re: Dell Printer -- Feeder Problem by NaomiRE (10/22/06 5:16 AM) reply | + / - | Hiya, very similar problem but with a Dell 924 - If I'm doing wrong by posting in this thread, sorry - but I figured seeing as its the same problem it wouldn't matter that it was a different model??
Anyway paper gets pulled in enough to start the printer printing but it doesn't feed the paper through...before that it was pulling it through lopsided I THINK on the right - but I'm not 100% sure, its been out of action for ages.
I've tried turning it upside down and shaking, as when it first went odd I figured it was just something stuck - I've had pens roll down there before so I still think this is the most likely scenario but nothing yet has appeared - how hard do I shake? I mean I don't want to break this thing, I know the printers buggered but at least the copier and scanner still work at the moment. It's just coming up to a year old in November so I'm pretty ****** off about it if its not a jam of some kind. I'm a total novice about this stuff, my skill level stops at loading the cartridges lol - can I do any serious damage if I take the cover off to just get a better look? Or should I just keep turning the thing upside down and back to front and shake the bejesus out of it?
:-/
I know its all been asked before, but I guess everyone worries the same thing - you don't want to break it beyond repair!!!
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| Re: Dell Printer -- Feeder Problem by Talisa the Destroyer (11/14/06 7:23 PM) reply | + / - | I stumbled upon this site when I was having a huge crisis. I had a paper due imminently and my paper was crinkling (is that a word?)on the right side just like so many many others here on this forum. I turned my printer over and shook as recommended, but to no avail. So, I tried to force some paper through and low and behold out pops a not-still-so-delicious-cheeto! I would have never ever guessed! Thanks fixyourownprinter.com! Talisa
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| Re: Dell Printer -- Feeder Problem by Anonymous (11/17/06 8:47 AM) reply | + / - | My 924 has a clear paper jam message and nothing will fix it, I have shaken it, shone torches in it, fed paper the wrong way, you name it but it will not clear. Dell kit is apalling stuff and their PCs are no better - it took me an hour and half to get the back off mine to fit a PCI wireless card and in the end I had to deliberately break the case fastener in order to get the card in.
I've been using, building and upgrading PCs for years and I bought this one for my kids as a package - never again will I touch Dell with a barge pole.
Now looking for a large hammer - won't fix the paper jam but will make me feel a whole lot better!
Andy
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 | Re: Dell Printer -- Feeder Problem by Anonymous (11/23/06 12:42 PM) reply | + / - | Getting kind of annoyed as ive been trying the net for a solution to solve my supposedly paper jam that keeps appearing on the screen of my printer. Ive tryed shaking, feeding through heavy paper, i have even take it apart cleened the parts and there is no paper jam!!!!. Any help.
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| Re: Dell Printer -- Feeder Problem by smithla (11/26/06 8:50 AM) reply | + / - | Great website,
I have a Dell 920 All in one printer brought from Dell Ireland. Printer is just out of warranty, so yep I was thinking ...How Much is this gonna cost me!!!!.. well looking through your tips and recommendations gave me a great start. After shaking for a few minutes nothing came out!!! Stripped the unit down and manually cranking the paper through the rolers. Paper was feeding in OK, however it stopped on the rollers next to the printing area!!! Through a more detailed look I discovered the problem, a SMALL PIECE OF PAPER. Like the experts say, its usually a blockage and in my case it was. Thanks for the tips folks, keep up the good work, I now have a few euros for a few beers. PS. All of you should look up the Irish town of Bundoran, a great Irish seaside town.
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| Re: Re: Dell Printer -- Feeder Problem by Bob Lloyd (12/3/06 8:00 PM) reply | + / - | Sounds like a glitsch in your text software, e.g. MS Word... Some of these MS programs are not as intuitive as they should be... You may have used an envelope template which was set up -- and worked fine -- for a different printer.
Try checking your software's envelope setup to ensure the feeder orientation matches the printer's design. For example, if using MS Word97, go into "Tools", "Envelopes and Labels", "Options", "Printing Options", and indicate the "feed option" that corresponds with your printer. (Look for an icon embossed on the paper feeder somewhere, or in the printer manual, for the envelope feed orientation that the printer is designed for...)
Good luck... Bob Lloyd
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| Re: Dell Printer -- Feeder Problem by cdouglas29 (12/5/06 7:37 AM) reply | -2 + / - | This worked for me on my feeding problem with my Dell Printer 942. After shaking several times I decided to try this. Found my rubbing alcohol bottle, removed all paper from the feeder, took one sheet of paper and poured the alcohol on maybe just a 1/4 of the paper, and let the excess run off the paper and also pat the paper on both sides with a paper towel to get all excess off so that the paper will not tear when doing this... I then went to align the printer cartridge, fed the wet side in the printer and when it tried to feed I pulled the paper up and down several times. I had to keep trying to align the cartridges to keep the roller on the right side working. I did this maybe 5 times which then I ran one piece of dry paper through the printer. After this it feeds with no problems.
Remember to have something under the paper when pouring the alcohol since the alcohol could damage your table finish. Also I used 24lb paper weight. Hope this helps ...
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| Re: Dell Printer -- Feeder Problem by moe (12/5/06 8:17 AM) reply | + / - | Then there is the problem that alcohol dries out rubber. While you obtained short term relief, your solution will seriously shorten the life of the rubber rollers. Very bad advice.
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| Re: Re: Re: Dell Printer -- Feeder Problem by Anonymous (12/7/06 7:51 AM) reply | + / - | Well I have spent days shaking my head at the printer !!!
Gave it a good shake...............no good, then peered inside and saw something shiny, wasn't sure whether it should be there or not !!! yes, my 2 pack of headache tablets emerged !!!!
Thanks so much for advice.
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| Re: Dell Printer -- Feeder Problem by alanlb (12/20/06 5:53 PM) reply | + / - | IF YOU ARE HAVING "PAPER JAM" ISSUES WITH YOU DELL AIO PRINTER AND YOU ARE 100% POSITIVE THAT THERE IS NO F@#*ING JAM THEN PLEASE READ ME!!!!!!
I had the same issue for 6 months. i read every one of these postings and although they were genuinely informative, nothing worked. i shook and shook (both the printer and my on again off again mental fragility!!).
Here was the problem. Lift the scanner/copy part up, as if you were changing the ink. On the furthest roller in(the graphite grey looking one, furthest in and hardest to reach by hand) there was a funny looking piece of metal sticking up. I had noticed this a long time ago but never made the connection. I read one posting which said to pull out the ink toner and look under them for paper jams. nothing. but since i could not reach the toners because they wouldn't slide across, i had to grab the ribbon attached to the back of the ink tray and pull them towards me manually. I noticed that they would only slide across to a certain point. THE POINT WHERE THE SMALL STAPLE LIKE PIECE OF METAL WAS POKING UP!! I grabbed a pair of needle nosed piars and fussed with it for a few, then suddenly the metal "popped" back into place. I powered the printer up and voila, NO F&@%ing jam!!!!!!!!!!!!!!!!!!!!!!!!
good luck. i hope this helps you.
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| color cartridge will not print by swetmore (12/26/06 4:33 PM) reply | + / - | I have a A940 dell printer that will not print out in color, all readings state cartridge is full. I replaced the cartridge just in case,(the tape had been removed!) but it still will not print in color. As cartridges are so expensive and can only be purchased through Dell, I would appreciate any help I can get.
thank you
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| Re: Dell Printer -- Feeder Problem by Stephen (12/26/06 4:47 PM) reply | + / - | Why do you think Dell gives the printers away? (could it be that expensive ink?)
Best bet with a Dell that comes free is use up the ink and then buy a decent HP printer, (that means not one of the $30 specials).
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| Re: Dell Printer -- Feeder Problem by moe (12/26/06 5:36 PM) reply | + / - | Printer is considered "disposable". You're not going to be able to fix it, even if you could get parts. Since you already have the "expensive" ink, here's a replacement printer for $69, sans ink. http://www.ecrater.com/product.php?pid=5349 I'll agree with Stephen about tossing it and replacing it with a decent HP. Although every MFC inkjet sold is crap and disposable, HP is the best of the bad lot.
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| Re: Dell Printer -- Feeder Problem by Stephen (12/26/06 6:16 PM) reply | + / - | If you do buy that replacement printer, you'll still be stuck buying more "expensive ink" later, so you might want to go ahead and start looking for that HP.
If I was buying now I'd be looking on eBay for a DeskJet 6122 or 5650, they are not all-in-ones, but they are good printers. (see how many 5650 problems you can find in the forums)
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| Re: Dell Printer -- Feeder Problem by benjamini (12/26/06 10:40 PM) reply | + / - | Turning the printer upside down and shaking yielded a pair of ear plugs and a pen
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| Re: Dell Printer -- Feeder Problem by livingwatersurfer (12/27/06 9:44 AM) reply | + / - | Same problem as everyone. My first google search solution was to buy a new printer and stay away from dell printers. This site said turn it upside down and shake, because all kinds of things came out like a cat's claw? So it tried it. the first good shake dust came out. The second good shake - an entire pen came out!
It works now! Thank you God!
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| Re: Dell Printer -- Feeder Problem by Anonymous (12/27/06 10:01 PM) reply | + / - | I had a problem with my dell photo 924 all in one printer. I got it in November 2005. My paper was feeding crooked and then would jam up and crumble the paper slightly. I read some of your suggestions. I tipped it upside down and shook it. Nothing came out. Took a flashlight, found nothing only a little dust. So i decided to get my computer laptop care cleaner from best buy and used the dust-off compressed gas duster and blew air in thru the printer from the bottom paper tray, where the ink carriage is, and thru the top where the paper feeds into. Now it seems to work! I totally agree dell makes crappy printers. Since I got the printer, if i had two sheets left, it would tell me out of paper. But there were still two sheets left to feed thru!! So then I would add paper to the feeder, and it would go too far into the paper feeder tray, couldn't align it quite right, I had to fuss with it a few times to finally continue printing my job! What a pain. But try the gas compresser, maybe it just needs some cleaning in there! Good luck hope it works for you!!
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| Re: Dell Printer -- Feeder Problem by anonymous (12/29/06 2:58 PM) reply | + / - | Thank you Thank you Thank you.
My Dell A920 was feeding crookedly and the paper was getting stuck. According to all your advice I turned it upside down and shook it, then shook it and banged it, then just banged it on the desk. The pen fell out on the first shake, but the little tiny lego piece really took some banging. After it fell out, the printer works fine. My recommendation is, before you throw it away, is to keep banging and shaking it harder and harder until it breaks or until it works. There must be something stuck in there.
John.
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| Re: Dell Printer -- Feeder Problem by jpr3 (12/29/06 7:20 PM) reply | + / - | Thanks to all! I was convinced that it wasn't a Foreign Object jam, but after reading the numerous posts to the contrary, I kept on keepin' on and out came a pair of paper clips.
Thanks!
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| Re: Dell Printer -- Feeder Problem by zturner (12/30/06 9:06 AM) reply | + / - | My problem is a little different than what I am reading here, but it is still a feeder problem. On my Dell AIO 962, the paper wads up in the middle at the back.
Out of pure frustration, I shook the machine, but nothing fell out and nothing changed. Then, I watched the feeding and opened the little door at the back to remove the wadded sheet. I began to look at the assembly there and found that a little plastic guide (for the lack of a better word to describe it) in the very middle appeared to be out of position. Something appeared to be binding and restricting its movement. I used a small unfolded paper clip to free the offensive object. Lo and behold, the feeder worked....for a short while.
Paper began to jam again, so I shook it again. A small spring fell out of the bottom. I'm convinced that it is a tension spring that should be attached to that little guide in some fashion, but haven't a clue as to how or where. Anybody have any ideas, or, better yet, a service manual?
Thanks
zt
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| Re: Dell Printer -- Feeder Problem by zturner (12/30/06 9:07 AM) reply | + / - | My problem is a little different than what I am reading here, but it is still a feeder problem. On my Dell AIO 962, the paper wads up in the middle at the back.
Out of pure frustration, I shook the machine, but nothing fell out and nothing changed. Then, I watched the feeding and opened the little door at the back to remove the wadded sheet. I began to look at the assembly there and found that a little plastic guide (for the lack of a better word to describe it) in the very middle appeared to be out of position. Something appeared to be binding and restricting its movement. I used a small unfolded paper clip to free the offensive object. Lo and behold, the feeder worked....for a short while.
Paper began to jam again, so I shook it again. A small spring fell out of the bottom. I'm convinced that it is a tension spring that should be attached to that little guide in some fashion, but haven't a clue as to how or where. Anybody have any ideas, or, better yet, a service manual?
Thanks
zt
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| Re: Dell Printer -- Feeder Problem by Anonymous (12/30/06 8:25 PM) reply | + / - | We found a piece of my 7 year old's swimsuit that had broken off and "disappeared". Glad I found this thread.
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| Re: Dell Printer -- Feeder Problem by cruz9131 (1/4/07 12:02 PM) reply | + / - | Problem: Paper Jam
Found: Small piece of cereal stuck to a flappy piece.
New Problem: It sounds like a roller coaster (slow ticks) and I notice a wierd smell
I am convinced that I have a small piece of paper jammed somewhere in the rollers.
I went to Dell.com and they have online chat which is helpful in the sense that they TRY. I found the exact same advice here and in the end they offered to replace the "part" at no charge. I have no idea what they are sending me!
So after twenty minutes I got tired of being without a printer and continued to look for the jam. I did find a small piece of cereal stuck to a plastic flappy piece but I still get the "paper jam" error message.
Now I noticed a fresh "new printer scent". Not smokey, but this can't be good.
New
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| Re: Re: Dell Printer -- Feeder Problem by moe (1/4/07 6:12 PM) reply | + / - | I recently worked on an HP2100 that had real weird problems. I was wondering what all the bits of paper were that were visible before I took the cover off. Then the overpowering smell of mouse pee hit me and before I quickly put the cover back on, I could see where they had made a nest inside next to the scanner and the probable cause of the problem "gnawed wires". I refused to fix that one as well.
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| Re: Dell Printer -- Feeder Problem by Allfixedup (1/5/07 5:13 PM) reply | + / - | Hey the turning it upside down and giving it a decent shake worked a treat ! It was a toothpick causing all my problems but anyways just wanna say cheers thanks for the help :)
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| Re: Dell Printer -- Feeder Problem by ajay808 (1/6/07 7:39 PM) reply | + / - | I have a Dell 960 AIO (which I've learned is also a Lexmark). Have had alot of paper jams, pulls towards the right also. I have tried turning it upside down, looked inside with a flash light, can't find anything in there and still no success. I have been able to print some, but with a couple of tries at times, wasting valuable ink at the same time. Paper pulls so prints get off centered. Printer is 2 years old, hardly used and still looks brand new, but out of warranty. Besides the paper jam issue, now the darn thing won't power on, but this is another story. No more Dell printers for me. My first printer was a HP and 8 yrs later still functioning (son has it now). So I bought me another New HP printer, we'll see how we do with this one.
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| Re: Dell Printer -- Feeder Problem by H2Owen (1/7/07 7:02 PM) reply | + / - | Ok, so I had a problem with my Dell A940 feeding the paper wrong also and I read everyone's posting here and I was thinking "turning it upside-down and shaking it is never going to work.." But the subsequent posts about spending hours on the phone with Dell made me desperate for an alternate solution. So my husband turned it upside down and is shaking it and I have a flashlight and I'm trying to look up inside there to see if anything is moving around and a rubber frog (that you fling against the wall and it sticks) falls out right in my face. At that point my son says "Oh yeah, I knew that was in there and I couldn't get it out!!!" kids....
Anyway, if you think you can't possible have anything stuck inside your printer, try this technique anyway, the frog was quite big and we still couldn't see it until it fell out.
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| Re: Dell Printer -- Feeder Problem by vchinton (1/9/07 9:58 AM) reply | + / - | I tried shaking etc., was really about to give up and buy a new printer....however upon closer inspection.....(with a flashlight)...there was a pencil stuck tightly inside....the pencil has been removed and the printer works like a charm...thanks for the free advice....you saved me the cost of a printer
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| Re: Dell Printer -- Feeder Problem by Anonymous (1/10/07 3:19 PM) reply | + / - | After reading this entire thread, I found a twist tie stuck in the back of the printer. Good grief.
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| Re: Dell Printer -- Feeder Problem by dpiaker (1/11/07 6:43 AM) reply | + / - | Another example of the power of the web. I read through the entire thread, and tried shakeing my son's A940 but nothing came out. I tried pushing some card stock backwards through the rollers but nothing came out. As a last resort I pushed some card stock through the paper path in the intended direction and...a pencil popped out! Problem resolved.
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (1/12/07 8:35 AM) reply | + / - | Thank you alanlb! Your advice saved my printer. I had the exact same problem with a Photo 924 and was going to buy a new printer today, but with your advice I was able to fix my printer with a pair of pliers.
There was a lever in the back of the printer (above the main paper feeder roller) that had jammed in an "up" position. By unjamming it, I was able to correct the paper jam problem.
Thanks for your advice.
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| Re: Dell Printer -- Feeder Problem by Antman (1/12/07 10:50 PM) reply | + / - | Thanks alanlb! Your advice worked on my Dell 924. After shaking the heck out of the printer nothing fell out and I kept getting an error saying to remove the jam. I did notice that a plastic lever was resting across the top of some plastic part that lies on top of the back roller. Actually there are three of these pieces and the lever should move freely between two of them but somehow got jammed on top of one. Anyway, after reading your piece I took a chance and moved the plastic lever and presto the printer jam error is gone! Thanks again. This website is great!
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| Re: Dell Printer -- Feeder Problem by austinmom (1/14/07 3:57 PM) reply | + / - | I'm glad I stuck w. this forum. I tried shaking several times w/out success. Then I looked into the print cartridge compartment as alallb suggested, and found a green colored pencil wedged in. After pushing it back into the paper compartment I was able to shake it out. Thanks!
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| Re: Dell Printer -- Feeder Problem by mmarkadam (1/16/07 8:51 PM) reply | + / - | I had the same problem- jamming from right pull..... I shook the printer two times and a small piece of plastic came out. Now it works. Shake that crazy printer till over and over!!!!
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| Re: Dell Printer -- Feeder Problem by lamuh13 (1/21/07 9:29 PM) reply | + / - | I'm using Dell All in One 942 and have paper jamming problem.
I shook this freaking thing upside down like hundred times. nothing came out. and still not working, and there is no visible object that causes the problem... Does anybody know how to fix this problem?
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| Re: Dell Printer -- Feeder Problem by robbie3939 (1/31/07 4:44 PM) reply | + / - | This just happened to me. Jam message but no paper jam or things stuck inside. This is what I did. Lift the tray as if you are gonna change the ink cartridge. I noticed my ink cartridges sat at the far left and would not travel towards the center as they should when you open the tray. I just grabed the ink assembly and pulled them manually towards the center/right (don't worry, you wont break anything) and it just did it. Fixed! Hope this fix helps someone.
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| Re: Dell Printer -- Feeder Problem by rob111 (2/1/07 1:36 PM) reply | + / - | Wow I was just about to take apart my A940, i unscrewed anything then googled for a guide on how to take it apart and lo and behold i came to this page, shook it out, and out came a rolled up candy bar wraper... lol thats what i get for having a trash can next to my printer.
thx-
rob
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| Re: Dell Printer -- Feeder Problem by rob111 (2/1/07 1:39 PM) reply | + / - | Wow I was just about to take apart my A940, i unscrewed anything then googled for a guide on how to take it apart and lo and behold i came to this page, shook it out, and out came a rolled up candy bar wraper... lol thats what i get for having a trash can next to my printer.
thx-
rob
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (2/2/07 11:09 AM) reply | + / - | Moe, you rock, I shook my printer, and although nothing seemed to fall out, it worked right after. Thank you for saving me money and stress, u saved me man.
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| Re: Re: Re: Dell Printer -- Feeder Problem by moe (2/2/07 1:51 PM) reply | + / - | I retrieved a popsicle stick yesterday.
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (2/4/07 12:42 PM) reply | + / - | I too had the bogus paper jam message only after 1 week of use.
By that time the printer had been unpacked in the box under my desk for year and a half, so no warranty and no nbd replacement! I had been trying to find the paper jam sensor and checked Dell support which was worthless. When I read your story I remembered the piece that puzzled me too but that I did not dare to move because I feared it would break not knowing it was metal, thought it was plastic. When I had read your story I moved the little leaver back the problem was gone but it returned after the first page was printed. With pliers I managed to bend it a little now it is fine. Thanks a lot for your helpfull explanation!
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (2/5/07 2:11 PM) reply | + / - | Thank you. After reading your posting I looked at back roller and tabs. I had the same problem. When I tried to move plastic piece it snapped, but now machine is printing & copying.
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| Re: Dell Printer -- Feeder Problem by anitaremig (2/8/07 5:24 AM) reply | + / - | I have been upset for two days because I could not use my all in one Dell printer due to the paper feed and jamming problems described on this list. But I followed the "turn it upside down and shake" advice. As far as I know, nothing came out but now it is working. Many thanks.
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| Re: Dell Printer -- Feeder Problem by Anonymous (2/9/07 8:30 AM) reply | + / - | I shooked the printer as described in this thread and out popped a white plastic piece that looks like it belongs in the printer but hey, prints perfectly and scans and copies with no problem...Way to go DELL you definately sell well maufactured printers..MORONS
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| Re: Re: Dell Printer -- Feeder Problem by Patra (2/9/07 5:21 PM) reply | + / - | I had the same problem too. This happened after changing the toner. I resit the toner and it fixed the issue. Make sure the four contact points on the toner are touching their counter parts properly.
Hope this helps.
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (2/13/07 8:14 AM) reply | + / - | i can not beleive it after talking with dell for almost 2 hours, shaking the printer until it turned blue, i cant beleive after 4 weeks of wondering what the heck happened to the printer your suggestion worked, i pushed the paper in backwords and out came a little pink ball most likely placed by my two year old, thaank you so much
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| Re: Dell Printer -- Feeder Problem by anonymous (2/19/07 3:05 PM) reply | + / - | Same problem - this thread was a life saver. A ball point pen was the culprit!
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (2/21/07 4:49 PM) reply | + / - | Thanks for the advise. But shakin didn't work. I have a 924 All-in-one printer by DELL from hell. The bloody light reads paper jam and there is "no paper jam".
Once I had the top off, and the copy/scanner tray off. I looked the gosh darn thing up the exit hole. Kinda past the last set of rollers. Sorta behind the print cartrages stop point when your changing cartrages. There lies a second set of rollers on a long shaft. This shaft and rollers has 4 louvers that rest on the top and guide paper on its way. Well, here's where I found the problem. It seems a small plastic finger that rides on the shaft got out of place and over the louver thingies. Onced I freed the small plastic finger with a butter knife things looked more symetrical. Kinda normal like.
Thats when I put it back togethor and turned it back on. Wala it works!
Gota look somethings up the exit hole! Lesson learned.
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| Re: Re: Re: Dell Printer -- Feeder Problem by Anonymous (3/6/07 5:12 AM) reply | + / - | Thank you so much. About a year ago my sister-in-law started having this same problem. She tried everything but nothing worked. She finally broke down and got a new printer. A couple of weeks ago, my printer started doing the same thing. I find this page and started trying different things. I tried shaking it, but it still didn't work. Then I tried the card stock suggestion. I had to gently force it. When it came out, there was a small piece of torn paper that came out with it. Now, I don't have any problems. Thanks again!!!!
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (3/8/07 5:38 PM) reply | + / - | You're the man. It took a while and alot of shaking, but I finally found a ball-point pen. Printer's working again.
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| Re: Dell Printer -- no user guide by Anonymous (3/14/07 7:08 AM) reply | + / - | We have a dell a940 copier. It says cartridge error 50c consult user guide.We dont have a user guide.Please help.Darren.
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| Re: Dell Printer -- Feeder Problem by Anonymous (3/15/07 5:31 PM) reply | + / - | My cat loves to lay on top of my Dell printer in the evenings. Unfortunately, the paper guide was in the "up" position broke off following a long cat stretch. The feeder wasn't working properly with all the usual problems that go with that & I fretted for days wondering how in the world I was going to get it fixed. It's less than a year old.
Fortunately, through this web site, I learned about the "tip upside down and gently shake" method. A small piece of plastic from the guide fell out & now the printer works perfectly. Thanks everyone for the tips!
Carol
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| Re: Dell Printer -- Feeder Problem Solution? by ricia (3/16/07 4:09 PM) reply | + / - | well, i read a lot of the notes about personal problems with the dell all in one printer. i tried shaking my computer, several times, like a desperate woman, wanting my printer to work. nothing fell out, however. i shook it some more, read more notes herein. tried to print something, and it didn't work. i took it tupon myself to inspect further, even further than i had before when this first started. i realized that the roller was not really pressing up against the paper. i gently held down the roller while printing something and it worked. so i tried to bend the roller back towards the paper, which didn't help, being it's plastic and all. that's when the light bulb went off to add more paper and bring the paper closer to the roller. guess what? IT WORKED! good luck, and thanks for all the postings. i've been dealing with this problem for a year or more.
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| Re: Dell Printer -- Feeder Problem by angibee (3/24/07 8:35 PM) reply | + / - | I have a Dell AOI 922 printer. I have been very happy with it. But recently I have been having a "feeder" problem. Instead of pulling one piece of paper when printing, it pulls most or all of the paper in the tray...and, of course, jams. I have fixed the jams, checked for bits of trapped paper, shook the printer, and blown it out. If I feed one sheet at a time, it prints just fine. I, however, have a busy life and do not have time to babysit a printer. Any suggestions?
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| Re: Dell Printer -- Feeder Problem by Anonymous (3/25/07 12:40 PM) reply | + / - | All separation issues are caused by worn out separation pads. Depending on printer type and model, they are either made out of cork or rubber. If you find the pickup roller, it would be the rectangular piece directly opposite it.
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| Re: Re: Dell Printer -- Feeder Problem by Anonymous (3/25/07 8:49 PM) reply | + / - | I found out what the problem was. At the end of each cartridge there is a very small protrusion, they break off. Need new cartridge. However the quality of the printer just isn't good enough. I went and bought a Canon Pixma. Couldn't be happier. Superior quality of prints, superior color. The pictues i'm printing now look like i had them done at a printing shop.
I'll never use a Dell product again. Their customer service stinks.
Thanks for the reply but it wasn't a feeder problem, it was an ink cartridge problem.
Have a great day.
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| Re: Dell Printer -- Feeder Problem by ajay808 (3/25/07 9:32 PM) reply | + / - | Had a dell AIO 960 with the feeder problems that you all seem to be having. Well I've tried what was suggested here and nothing worked. Then not to long after that the printer would not power up. (Only 2 yrs old, hardly used). Took it to a friend who fixes these things and said my printer died, not worth fixing. So I bought a HP Photosmart and couldn't be happier. (My first printer was a HP bought 8 years ago and still working, son inherited it after I bought the AIO 960). Just wanted to say good luck to you all. Will never buy a Dell Printer again.
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| Re: Dell Printer -- Feeder Problem by pcrmike (3/26/07 4:19 PM) reply | + / - | BTW--The Dell inkies are made by Lexmark. :-( PCRMike
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| Re: Re: Dell Printer -- Feeder Problem by Jo Ann (3/30/07 11:45 AM) reply | + / - | I have a 962, and I had the feeder problem. Reading all these notes, I didn't want to shake this thing. Mine just wouldn't feed, so I looked were the cartridges are and they wouldn't go all the way to the middle, so I notices the base was popped up in the center, I pushed it down, then I notices something shiny, I got some twisters and pulled it out, it was a spring attached to a nut, I know it came from the printer somewhere, but like this other guy, that stopped my problem. Where ever it came from, I guess the printer don't need it. Maybe when making it, it was left there. Oh, and too all the other people that are going to go get hp's, I love my printer. Until I had the paper jam problem, I dealt with that, it was just when it stopped printing at all that had me. I haven't regretted getting a Dell. I would love to have a laptop.
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| Re: Dell Printer -- Feeder Problem by CLyons (4/6/07 7:50 AM) reply | + / - | I had to swing my printer from side to side in addition to shaking it upside down. I had TWO pens stuck in there. I was skeptical as well, but I had already spent an hour trying to get it unstuck, so the shaking and swinging was slightly stress relieving.
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| Re: Dell Printer -- Feeder Problem by globug39 (4/6/07 11: |
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