My printer keeps on saying paper is jammed but there no paper in it and it won't print , when it dosent do that the paper won't go through for it to print . Help !!
When printing from an application or from the main control, it always produces an "Out of Paper" error. But, when printing the test page, or producing a scan/copy, it feeds fine.
It also does not feed serve up the first page as it used to when powered ON. If manually feed, it FF's this page blank before saying no paper loaded.
Wierd for sure.
I even uninstalled/reinstall the printer driver and other printer software from scratch. Same deal.
Earlier, it was producing the "Paper Jam" error, but cleaning the rollers seemed to have cleared that up.
Careful on the hinges. IF the right one breaks, it's impossible to keep the lid sensor lever in place. It gets knocked off each time the cover is closed due to poor alignment. I finally had to just tape the lever down.
I accidently dropped my printer one day and when i tried to repair it it came with an error: Print Carrier Stall Check for obstructions. or something along those lines. I have taken the machine apart near completely and cleaned and checked if anything was broken. Nothing seemed to be blocking the path on the bar. when i turn it on it jerks to the left all the way and then returns to the right. nothing looks bent or out of place.... been workin on it for afew dayz so... can anyone help me?
I have an error message reading Carrier Stall - Clear Carrier Jam. I've tried everything. There is nothing in the way. Help! Does anyone know how to fix? Thanks, N.
Clean the carriage rail. This is the round chrome piece that the carriage assy that holds the cartidges rides on. Use a paper towel that is slightly moist. Be sure to not force anything. Unplug the printer after you get the carts in the middle. Move them to one side and clean and then move them to the other and repeat.
I have the same problem with me printer, it is the same as yours. Did you fix the problem? Pleas help me i tried to do mamny things and it still the same. Also, it makes a noise when i turn the printer on, at it says Prit carrier stall check for obstructions. Error 1200. What can i do please help me.
I have the same problem with my printer, it is the same as yours. Did you fix the problem? Please help me i tried to do many things and it stills the same. Also, it makes a noise when i turn the printer on, and it says Print carrier stall check for obstructions. Error 1200. What can i do please help me!.
What a fantastic website. I hope you've all fixed your printers. I have the same error message, it came on when I moved the cartridges into the middle to change them and now they've locked and won't move. Any ideas on how to get it working again?
Any help is welcome my lovely new dell aio 922 which was working cool up till last night, is now no longer printing in blue did the little test, thing and the yellow - red and blac are there but not the blue line???
I recently replaced the color cartridge in my Dell 922 All in one. I reeived the message - 'incompatible cartridge'. I reordered the cartridge and the same thing happenend. I verified the cartridge number. I reloaded the printer program. No luck! Any help? Thanks.
Re: Dell aio 922 printer perpetual paper jam by usbusi (7/21/06 2:47 PM) reply
I think it is a production error and DELL obviously is not taking the credit.
I advise do not buy printer etc from DELL. I do not want to say anything about their choice of suppliers for laptops and notebooks but for other stuff they are really in trouble.
I have a new printer. the screen always says "cover open" I tried to open and close it several time. but the message does not go away. Because of this message I can not even do the alignment test. Can someone help me?
My printer is giving me a similar error message: Cover Open But its not open. I have tried the toubleshooting options and nothing is available for such error message. Please help me: I am at my wits-end!!!
Does this printer have a feature that allows the operator to view and choose which pages to print? If so, does anybody know how to set the printer settings for this feature?
I seem to be having a problem with the paper feeding crooked, then it jams. I have had this printer for about a year and I don't know why this is happening. My ink is getting low again and I seem to remember the feed acting up the last time I was low on ink. I have tried all suggested remedies and haven't fixed it yet. Any help would be appreciated.
Success!!! After months of my 922 printer displaying "paper jam" when there was blatantly no paper in there at all, I have fixed it! For anyone with the same problem, try this...
lift up the scanner to reveal the cartridge compartment; under the chrome rod on which the cartridges run there are two small gaps about 8cm apart. In the right one should sit the paper sensor which is a small black rod that hooks downwards; the problem I had was my sensor had bent up and out of the gap so all I had to do was bend it gently back into position using a small screwdriver and now everthing works fine!
Hope that makes sense and it works for everyone who has the same problem, Jon
YESSSSSSSSSSSSSSSSSSSSSSSSSSS YOU FIXXED MY PROBLEM!!!!!!!!!!!!!!! i had a problem with my printer dell 922 and that is realy helped me under the chrome that the carts are running on there are two small tips just has to push them in and it's working!!!!!!!!!
I had the same problem as others with the Dell 922. The paper would not feed automatically, I had to assist it with my hand each time which was really annoying. The solution for me was to take the rubber band off the feeder roller and turn it inside out. It worked fine after that. I think the band had lost it's grip! Hope this helps
I fixed my problem (sheet feeding in crooked, misaligned, paper jams) by using a cotton swab and rubbing alchohol on the feeder roller in the back, and the main roller under the chrome rail. Seems to work now. :)
I need help my print keeps saying that I have a print head error I don't even know what a print head is, so if you could please, please, please, help me I would really be greatful, THANK YOU.
Re: Dell aio 922 printer by Tawnya C (11/27/06 5:37 PM) reply
my printer say that i have to clear carrier jam. i have cleaned the carrage rail, but that did not help it is still doing the samething, could someone please help me. i would be so greatful
I am now on my second Dell all-in-one, and I a VERY unsatisfied with my purchase. Are these things pieces of junk or what? With my first, I recieved the paper jam error. With this it is the carrier jam. I am done with Dell!
I unplugged it and plugged it back in, I shook it, turned it upside down, and I even tried playing with the paper sensor. Finally, I figured "I'll fix it or replace it" then GENTLY ran a small screwdriver under the thin rollers just under the chrome bar (lifting the black plastic ever so gently as I went across) and OUT rolled a one-inch nail. (Go figure...)
Thanks very much for this site. Were it not for all of you and sharing the pain as well as the good ideas, I would have had to do without for a much longer time.
Well, I shook the Dell AIO 942 upside down too and must have jarred the jammed cartridges. I was then able to push them right and then all the way to the left. I hit select and by golly, it's working again.
Thanks Dell ....or should I say NO THANKS for the lack of technical support. Sad that shaking a printer upside down seems to help!
If you have shaken your printer and found nothing inside I have the solution for you. I took the printer apart and I noticed that there is a plastic lever that detects when there is paper in the printer. This lever can be bent in such a way that it does not return to its "no paper" position and so you get a paper jam condition.
Had to laugh... Tried this forum in desperation, couldn't get paper to feed... Tried shaking it over my head in a last ditch effort, a pen fell out! Works fine now.... :)
Re: Dell aio 922 printer - answer to Pete 923 by noragloria (7/8/07 8:47 AM) reply
Too funny! See? Miracles can happen. Now, you draw a picture with your printer-produced pen and I'll nail it to the wall with the nail that came out of my printer.
Hmmm.. I just got this printer and I'm getting, My printer is displaying a "1200 - Cartridge Stall" error. as soon as I put it on it makes a big loud noise, it scans fine but doesn't print or copy. I called DELL and they basically told me nothing, check the cartridges it may be the cartridges and if it is they said to order new ones, those bastards!!! Anyone know what the problem is??
I recently got a Dell aio 922 refurbished on-line. The first time I replaced the black cartridge all I get is error 1200 Cartridge stall. I don't want to force anything but the cartridges are stuck under the plastic housing so I can't take it out to check it. What to do?
How to get DLBTHPEH file??? DELL button error by Hexadic (10/27/07 12:32 PM) reply
I recently performed a clean format of my pc. I had all original DELL software and OS (XP)at hand. I haven't had a problem with any other hardware what so ever on reboot - it even picked up my dsl modem w/o the disk BUT - I keep getting an error about the 922 button blah blah blah and upon exiting the error up pops a window asking me to install this DLBTHPEH Dell injet file. I used the "DELL photo All-in-one printer 922" disk but it cant seem to find the file on there. Tried all the other disks that had various drivers and such on them but still.....empty handed. Any suggestions?
I changed the ink cartridge 3 weeks ago and get error 1200 print carrier stall. I need help or will be forced to take it somewhere and pay alot to get it fixed.
I've checked for obstructions like it said but nothing. It still won't print!
ok so i just bought new ink cartridges and its telling me that the black ink is low and i don't get it....it prints ok but the black ink is real light..what do i do??????? please if u can help me that would be awesome!!!
I gave up! Printers are so cheap now you'd be better off just buying a new one like I did. I bought a new Lexmark aio for only about $40! The aggrevation wasn't worth it!!
My printer was working fine before I went on vacation. When I came back, it wouldn't print. It acts like it's printing but the paper is blank. I thought the cartridge was bad, so I ordered a new one. I just got the new one today and it has the same problem. It sounds like it's printing, but it just spits out a blank sheet of paper. Can anyone help me?
You're lucky if you get a few months of printing out of the printers made now-a-days. The gears(cheap plastic) or the cables break. I waste time and miney trying to fix mine until I just gave up and bought a new one. It isn't working good either!
Odd forum. Lot's of questions; many more me-too's. Few answers. If your problem was already mentioned, why do you ask again? Others just have to wade through the repetition looking to see if maybe somebody provided a solution.
I get the Open Cover error pretty often. Can't figure out why. I've taken to powering off by pulling out the power cable and reinserting it. The fresh power cycle clears the error, at least for awhile.
I can't believe this!! I thought "Shake my printer upside down?" Crazy!! well, after reading your post, I remembered I removed a tac board from above my printer. I shook it, no tacs, but the stupid thing works now!!!!!
Thanks Jon. I also tried everything. But this worked. The paper sensor, which is just a little metal tab in the right little slot under cartridge carrier, was out of the slot and stuck on the side. I just used tweezers to push it back in the slot and the printer was like new. JS
Re: Dell aio 922 printer by Ro Bo (1/31/08 3:07 PM) reply
You might also have a blockage from one of the little (aluminum?)mini-gears under the carriage assembly. Printing in my aio 926 froze at 99% every time, responding with paper jam. I noticed the carriage was almost in the middle of the printer, and did not appear to ever move. I pushed to the sides until it gave way, and one of those little gears was sticking up where the carriage used to be, attached by some spring wire. I pulled it out and all the extra wire, and the carriage moved freely. Printing good after.
Jon, two years ago you posted a solution for fixing a Dell 922 "printer jam" message when there is clearly no paper jam. Thank you for the advice! Exactly as you described, the black "hook" in my printer had been dislocated (probably when a true paper jam had necessitated pulling the paper backwards through the printer) and your fix worked perfectly. Thank you for taking time to share your advice!
My 922 came up with that message right in the middle of printing a page. The ultimate fix was replacing the color ink cartridge on mine. The manual said to remove and reinstall the ink cartridges and clean off the contact surfaces-but to no avail. By removing either ink cartridge, I was able to manually print with the only remaining good cartridge installed. Curt
Re: Dell aio 922 printer by larry gov (3/8/08 12:18 PM) reply
It's funny to think that when you buy a dell product, it gives us a one year warranty and after 1 year you will see this problem. My printer keep saying "CLEAR CARRIER JAM" i had tried everything, all the suggestion that i could gather here but none of them works. Is there any other suggestion or should i buy a new printer?
conn
Dell aio 922 printer by Anonymous (3/13/08 5:17 AM) reply
>>>After replacing the black cartridge, I now get a stalled carriage and Printer Error 1200. Please help me as I'm desperate to copy the Crosword Puzzle for my lovely wife!
Printer is telling me "left cartridge incorrect"; but the cartridge had been working fine and there was no warning that it was getting low. Now it acts like it's printing, but sheets come out blank. Please help!
I am also getting "right cartridge incorrect". Bought new colour cartridge & installed it and have been looking at above message since. Have tried; *plugging in/ out *taking out & reinstalling cartridge many times *shaking upside down *shouting at it *praying to vishnu/ buddha/ satan *spending more time with the stereo in a vain attempt to make the printer jealous...
Help -- my printer feeds the paper only about half way and then continues printing, but the paper doesn't move. I have had this printer for about 3 years, but it only gets light use. I would rather not have to replace it.
Thanks!
Re: Dell aio 926 printer paper skew/misfeed by TV Guy (6/26/08 8:47 PM) reply
Well, I didn't have a pen fall out, but when I rolled my 926 over a few times, something rattled around. Sounded like a small plastic fragment or object. Didn't fall out, but must have settled somewhere neutral enough to allow the paper skewing to stop.
We fixed our "Print Head Error" on our Dell 922 after two weeks of trying everything. Here's what worked: changing the ink cartridges. One of the cartridges was defective. What a simple solution! Dell even sent us a free replacement cartridge for the defective one.
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