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 | hp offcejet g85 scanner inop by jhk (2/27/05 12:27 PM) reply | + / - | Can anyone help me? OfficeJet G85 prints,copies, faxes fine however will not scan message box appears on desktop that officejet is preparing for scan but nothing happens no noise nothing!
Runnning windows xp I tried an uninstall and a reload of drivers still nothing.
Help
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| Re: hp offcejet g85 scanner inop by dmzcompute  (2/27/05 8:35 PM) reply | + / - | Since it copies it means the scanner on the machine is working. You do not say whether it prints from the computer. If it does, then it has to be a software issue and I would go to hp.com and download the latest software, uninstall what is loaded, turn the computer off and back on and then reload. If it does not print, I would check the cable between the computer and the machine. Good Luck.
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| Re: hp offcejet g85 scanner inop by Anonymous (1/4/08 2:23 PM) reply | + / - | On mine I had to scan via the control panel-scanners-open-right click to obtain picture or obtain doc....hope this helps. I got the same messages when trying to initiate from my printer...lm
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| Re: hp offcejet g85 scanner inop by mitwallner (5/13/08 6:50 AM) reply | + / - | I have an HP OfficeJet G85 all in one printer. It wasn't working properly because I upgraded to an Windows XP. I followed the installation and set up, which called for me to uninstall the printer and then re-install it. When I tried to re-install it the disc that came with the printer was not compatible with Windows 5.1, 5.2 ,and 5.3 error, came on the screen. I went to HP's website and downloaded the new drives, but that still doesn't get the printer's features setup. Does anyone have a fix for this besides buying a new printer, which is HP's solution.
Thanks,
Mitch
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| Re: hp offcejet g85 scanner inop by Bert (5/13/08 5:35 PM) reply | + / - | You did not say what you upgraded to Windows XP from, Windows 98 perhaps? Try the uninstaller in the link below.
http://h10025.www1.hp.com
In spite of its age, your Officejet G85 is a "solider" machine than many of the newer models.
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