Have a C5150 LED color printer that has started printing pages with an band of no print about 1 to 1 1/2" from left side of printed page for the length of the page. Also gives me the same no print when printing envelopes (tray 2). Read about changing settings to drum clean on other post this forum but my printer does not have that option in the menu system. Not sure of difference between C5150 and C5150n other that possible built in NIC, - mine says it is a 5150 yet all info I can pull up show a 5150n.
Is it alright to clean the 5 separate drums with alcohol and a wipe or is that not a good idea? Data shows all drums at 35-40% usage.
Any help would be appreciated-