I need help!
Toner was low so I replaced with a new cartridge.
(Yes - I DID remove all the packing material from the cartridge- this is NOT my first rodeo)
Immediately got a "jam in cartridge area" message.
Looked in cartridge area - no jam was there?
Confusing.
Blew out internals of the cartridge area with canned air.
Nothing.
Manually pushed a piece of paper through the path.
Nothing.
Unplugged & restarted machine.
Still getting the same message!
Called HP - Mr. Bombay/Bosnia/Pretending to be an American- (Does anybody actually fall for that?) techie said I am out of warranty and he can't help me. That figures....Thanks for NOTHING HP!
I'm thinking some cheapy sensor died....I really don't want to drop another $399 on a new unit today....
Anybody got any ideas that can help me?
Please!
Thank You!
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